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Elegance Wedding & Evening Wear

Highland , IN

LOCATION

2820 Highway Ave
Highland, IN 46322 US

PHONE

219-923-0977

WEBSITE

View website
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Dress & Attire

REVIEWS

4.6
out of 5.0
4.6/5.0
4.5/5.0
4.6/5.0
4.7/5.0
4.5/5.0
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Anonymous
Wedding:
Recently Married
2.5/5.0
First place I tried on dresses and found the one that I loved with my sister-in-law. They held my dress from the time I purchased (March 2013) it until it was ready to be altered (June 2014). When calling to make the appt for alterations, they told me since I was a new customer they couldn't do the work....well since I was not a new customer I did not understand. But still went in as I had some great discounts on other products. I went and tried my dress on for the first time since purchasing, the woman I dealt with didnt seem to have the time of day for me nor was she listening to what I was wanting. Needless to say the store manager got a phone call from me in regards to the crappy service.
After this I did take my dress home as the pricing for alterations was outrageous, but did purchase my shoes and they dyed them also. Everytime I went into the shop they treated me like a queen, but I feel they treated me better because I had already complained.
My dress, shoes and accessories look great and in the end I loved what I choose, but would not return or recommend anyone to this shop.
First place I tried on dresses and found the one that I loved with my sister-in-law. They held my dress from the time I Read more...
First place I tried on dresses and found the one that I loved with my sister-in-law. They held my dress from the time I purchased (March 2013) it until it was ready to be altered (June 2014). When calling to make the appt for alterations, they told me since I was a new customer they couldn't do the work....well since I was not a new customer I did not understand. But still went in as I had some great discounts on other products. I went and tried my dress on for the first time since purchasing, the woman I dealt with didnt seem to have the time of day for me nor was she listening to what I was wanting. Needless to say the store manager got a phone call from me in regards to the crappy service.
After this I did take my dress home as the pricing for alterations was outrageous, but did purchase my shoes and they dyed them also. Everytime I went into the shop they treated me like a queen, but I feel they treated me better because I had already complained.
My dress, shoes and accessories look great and in the end I loved what I choose, but would not return or recommend anyone to this shop. Read less
Services Used: Dress & Attire
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Shaina
Wedding:
6/6/2015
5.0/5.0
I have never been happier with my selection and very confident that I made the perfect choice in gown!! I knew what I wanted before I went in. I gave them my style numbers before my appointment and they had my selections waiting for me. I tried my first choice on and that was it, I said YES TO THE DRESS!!! This was the only store in the northwestern IN area that sold the dress I saw online and I was so happy that they had it. I can't wait to walk down that isle and show it off!!!
I have never been happier with my selection and very confident that I made the perfect choice in gown!! I knew what I Read more...
I have never been happier with my selection and very confident that I made the perfect choice in gown!! I knew what I wanted before I went in. I gave them my style numbers before my appointment and they had my selections waiting for me. I tried my first choice on and that was it, I said YES TO THE DRESS!!! This was the only store in the northwestern IN area that sold the dress I saw online and I was so happy that they had it. I can't wait to walk down that isle and show it off!!! Read less
Services Used: Dress & Attire
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Kimberly
Wedding:
10/11/2014
5.0/5.0
All of the ladies at Elegance are wonderful! I found my wedding dress here immediately, it was the first one I tried on. I still tired on a few more to be sure and my sales associate was very patient and helpful. It was a great experience they really make you feel special and its much more intimate than a big store trying on dresses in front of a store of people and other brides. They have great deals on shoes and accessories too when you buy your dress there. They have a great selection, we got my head piece, veil, shoes and garter here. My mom also got her dress here as well as my bridesmaids. As I mentioned before all of the ladies really are wonderful and so helpful. They were so accommodating with all of my appointments and fittings. I could call them any time with any questions and everyone was able to help me. One was even nice enough to look up what bridesmaid dress numbers they actually carried in the store over the phone for me. And when they weren't able to do alterations on any more dresses besides brides due to an over flow of brides, they still made reliable outside seamstresses available to all of their customers. Every time I went into the store all of ladies there made me feel welcomed and remembered me. I really can't say enough good things about my experience with Elegance.
All of the ladies at Elegance are wonderful! I found my wedding dress here immediately, it was the first one I tried on. I Read more...
All of the ladies at Elegance are wonderful! I found my wedding dress here immediately, it was the first one I tried on. I still tired on a few more to be sure and my sales associate was very patient and helpful. It was a great experience they really make you feel special and its much more intimate than a big store trying on dresses in front of a store of people and other brides. They have great deals on shoes and accessories too when you buy your dress there. They have a great selection, we got my head piece, veil, shoes and garter here. My mom also got her dress here as well as my bridesmaids. As I mentioned before all of the ladies really are wonderful and so helpful. They were so accommodating with all of my appointments and fittings. I could call them any time with any questions and everyone was able to help me. One was even nice enough to look up what bridesmaid dress numbers they actually carried in the store over the phone for me. And when they weren't able to do alterations on any more dresses besides brides due to an over flow of brides, they still made reliable outside seamstresses available to all of their customers. Every time I went into the store all of ladies there made me feel welcomed and remembered me. I really can't say enough good things about my experience with Elegance. Read less
Services Used: Dress & Attire
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Nataly
Wedding:
8/9/2014
5.0/5.0
Got my dress on Black Friday and bought it with an amazing deal! They did a great job on alterations. All my accessories were spot on!
Got my dress on Black Friday and bought it with an amazing deal! They did a great job on alterations. All my accessories Read more...
Got my dress on Black Friday and bought it with an amazing deal! They did a great job on alterations. All my accessories were spot on! Read less
Services Used: Dress & Attire
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Lisa
Wedding:
6/14/2014
5.0/5.0
Elegance has a wonderful selection and the prices were reasonable. The staff is great and the seamstress is amazing. My daughters dress fit great and was beautiful.
Elegance has a wonderful selection and the prices were reasonable. The staff is great and the seamstress is amazing. My Read more...
Elegance has a wonderful selection and the prices were reasonable. The staff is great and the seamstress is amazing. My daughters dress fit great and was beautiful. Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
6/14/2013
5.0/5.0
Elegance provided excellent service and amazing work! Charlotte, the owner, does amazing work! She is incredibly talented and detail-orientated! She will ensure that you are comfortable and that your dress fits perfectly on your wedding day! The staff was so friendly and willing to help, that going in there, you were sure to be happy when you walked out the door! I would recommend Elegance to anyone looking for a bridal gown or bridesmaids dresses! They even carry mother-of-the-bride dresses, flower girl dresses and tuxes for the guys in your life! They are all very friendly and willing to help make you comfortable! From a size 0 to size 24, they will make you look gorgeous! JF 06.14.2013
Elegance provided excellent service and amazing work! Charlotte, the owner, does amazing work! She is incredibly talented Read more...
Elegance provided excellent service and amazing work! Charlotte, the owner, does amazing work! She is incredibly talented and detail-orientated! She will ensure that you are comfortable and that your dress fits perfectly on your wedding day! The staff was so friendly and willing to help, that going in there, you were sure to be happy when you walked out the door! I would recommend Elegance to anyone looking for a bridal gown or bridesmaids dresses! They even carry mother-of-the-bride dresses, flower girl dresses and tuxes for the guys in your life! They are all very friendly and willing to help make you comfortable! From a size 0 to size 24, they will make you look gorgeous! JF 06.14.2013 Read less
Services Used: Dress & Attire
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Mary
Wedding:
12/29/2012
5.0/5.0
GO HERE BEFORE YOU BUY YOUR DRESS!!!!! I tried on 120 dresses, shopped for over 6 months, bought two dresses and had about five major breakdowns...until I found Elegance (which was referred to me by 4 different people). I am beyond thrilled with the selections (largest one by far!) and they have the best customer service!! Charlotte was terrific to work with, she had to basically change everything on my dress and make me a train from scratch and she did an impeccable job! Everyone was raving about may dress and how unique it was!! I literally told the girls at the store that I felt like we were breaking up because I couldn't drive out to try on or have fittings. They are so great, you will feel right at home! And they don’t work on commission so no pressure to buy!
GO HERE BEFORE YOU BUY YOUR DRESS!!!!! I tried on 120 dresses, shopped for over 6 months, bought two dresses and had about Read more...
GO HERE BEFORE YOU BUY YOUR DRESS!!!!! I tried on 120 dresses, shopped for over 6 months, bought two dresses and had about five major breakdowns...until I found Elegance (which was referred to me by 4 different people). I am beyond thrilled with the selections (largest one by far!) and they have the best customer service!! Charlotte was terrific to work with, she had to basically change everything on my dress and make me a train from scratch and she did an impeccable job! Everyone was raving about may dress and how unique it was!! I literally told the girls at the store that I felt like we were breaking up because I couldn't drive out to try on or have fittings. They are so great, you will feel right at home! And they don’t work on commission so no pressure to buy! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
1.9/5.0
The ladies were rather rude to me and were not willing to work with anything. I loved my dress, but I do not plan to go back to them ever again.
The ladies were rather rude to me and were not willing to work with anything. I loved my dress, but I do not plan to go Read more...
The ladies were rather rude to me and were not willing to work with anything. I loved my dress, but I do not plan to go back to them ever again. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.9/5.0
I bought my wedding dress from Elegance, and I am just in love with my dress it is so beautiful and fits my style 100%. It was under my budget too which was an added bonus, and there were a few things I had changed about the dress and Elegance made sure to tell the manufacturer exactly what I wanted done and it was done right when it came in. However, the dress didn't come in until a month after the date Elegance said it would be there, which I understand is basically out of their control, but they never called to let me know that it was coming in late, I was always the one who had to call them.
I had my alterations done there as well, as my dress was lace and I knew I could trust them to do a good job with the fabric, however the small amount of alterations cost much more than I thought they would. There wasn't much that they had to take in on the dress, mainly just the bustle was the bulk of the work, but alterations ended up being over $200 and my dress was only $900 so the price of alterations was shocking, but I will say that they were done 100% accurately and the dress fit me perfectly.
All in all the store was pretty good, but they didn't do anything over the top that I don't think I could have found somewhere else. They didn't necessarily do anything wrong, but things were mainly just average.
I bought my wedding dress from Elegance, and I am just in love with my dress it is so beautiful and fits my style 100%. It Read more...
I bought my wedding dress from Elegance, and I am just in love with my dress it is so beautiful and fits my style 100%. It was under my budget too which was an added bonus, and there were a few things I had changed about the dress and Elegance made sure to tell the manufacturer exactly what I wanted done and it was done right when it came in. However, the dress didn't come in until a month after the date Elegance said it would be there, which I understand is basically out of their control, but they never called to let me know that it was coming in late, I was always the one who had to call them.
I had my alterations done there as well, as my dress was lace and I knew I could trust them to do a good job with the fabric, however the small amount of alterations cost much more than I thought they would. There wasn't much that they had to take in on the dress, mainly just the bustle was the bulk of the work, but alterations ended up being over $200 and my dress was only $900 so the price of alterations was shocking, but I will say that they were done 100% accurately and the dress fit me perfectly.
All in all the store was pretty good, but they didn't do anything over the top that I don't think I could have found somewhere else. They didn't necessarily do anything wrong, but things were mainly just average. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.4/5.0
I originally met and bought my dress from the manager, Janice. She was very helpful with my strict budget & when I told her the kind of dress I was looking for, she brought me those dresses without going over my budget. She was a great help and even met with me the day after I bought my dress because I had a change of heart, she was very flexible with me. I ended up choosing a beautiful timeless dress. I bought it the first day so I got a pretty good package deal for the dress, veil, & shoes. The ladies are all very nice and although some items may be a tad overpriced, most wedding items are, however I believe my dress was priced well.
I originally met and bought my dress from the manager, Janice. She was very helpful with my strict budget & when I told Read more...
I originally met and bought my dress from the manager, Janice. She was very helpful with my strict budget & when I told her the kind of dress I was looking for, she brought me those dresses without going over my budget. She was a great help and even met with me the day after I bought my dress because I had a change of heart, she was very flexible with me. I ended up choosing a beautiful timeless dress. I bought it the first day so I got a pretty good package deal for the dress, veil, & shoes. The ladies are all very nice and although some items may be a tad overpriced, most wedding items are, however I believe my dress was priced well. Read less
Services Used: Dress & Attire
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