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Elegant Bride

Fresno , CA

LOCATION

5091 NORTH FRESNO STREET
Fresno, CA 93710 US

WEBSITE

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Dress & Attire

REVIEWS

3.9
out of 5.0
4.1/5.0
4.1/5.0
3.6/5.0
3.9/5.0
3.9/5.0
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Taylor
Wedding:
6/3/2015
1.8/5.0
I wasn't a huge fan of Elegant Bride, in all honesty, I wish I wouldn't have purchased my dress from this place. First of all, they had somewhat of what I was looking for. The dress I wanted was really hard to find, but they had a similar style available. They said on the phone that it was, "The exact dress." I get there and no, it most definitely wasn't, but I did like the dress so I thought, "Why not give it a go?"

They promised me a "low price," and "free alterations" if I purchased on the spot while continuously being rude the whole time while being weirdly pushy with me. After I tried it on, I reluctantly bought it because they took payments; which is nice I guess. But when I got home, the dress was way overpriced in contrast to the internet prices. That was my foolish mistake, however, it still annoyed me nonetheless. A year goes by and I make an appointment for my fitting. They were rude and trying to get my mom to buy this hideous prom-looking thing while I am in the back BY MYSELF putting on my behemoth of a dress. When my bridesmaid comes in to help me try it on, the owner snaps, "Don't go back there, what are you doing? Get out of there!" I was literally shocked. She had the audacity to yell at my best friend for helping me while I'm standing naked in an open-doored room with employees coming in and out because the owner was busy selling an ugly dress to my mom when it was my fitting.

Now, I am not a bridezilla, seriously the opposite, but I was beyond pissed that day. They even tried to rush my fitting. They took me 15 minutes early and the tried to kick me out 30 minutes before my appointment was over when they heard my grandmother was stuck in traffic.

By the end of the day, I was really annoyed. It got worse when they told me that the needed alterations that they said were necessary were not free because they weren't "basic alterations." I tried to reason with them, but at the end of the day decided to just walk away from the fight.
I wasn't a huge fan of Elegant Bride, in all honesty, I wish I wouldn't have purchased my dress from this place. First of Read more...
I wasn't a huge fan of Elegant Bride, in all honesty, I wish I wouldn't have purchased my dress from this place. First of all, they had somewhat of what I was looking for. The dress I wanted was really hard to find, but they had a similar style available. They said on the phone that it was, "The exact dress." I get there and no, it most definitely wasn't, but I did like the dress so I thought, "Why not give it a go?"

They promised me a "low price," and "free alterations" if I purchased on the spot while continuously being rude the whole time while being weirdly pushy with me. After I tried it on, I reluctantly bought it because they took payments; which is nice I guess. But when I got home, the dress was way overpriced in contrast to the internet prices. That was my foolish mistake, however, it still annoyed me nonetheless. A year goes by and I make an appointment for my fitting. They were rude and trying to get my mom to buy this hideous prom-looking thing while I am in the back BY MYSELF putting on my behemoth of a dress. When my bridesmaid comes in to help me try it on, the owner snaps, "Don't go back there, what are you doing? Get out of there!" I was literally shocked. She had the audacity to yell at my best friend for helping me while I'm standing naked in an open-doored room with employees coming in and out because the owner was busy selling an ugly dress to my mom when it was my fitting.

Now, I am not a bridezilla, seriously the opposite, but I was beyond pissed that day. They even tried to rush my fitting. They took me 15 minutes early and the tried to kick me out 30 minutes before my appointment was over when they heard my grandmother was stuck in traffic.

By the end of the day, I was really annoyed. It got worse when they told me that the needed alterations that they said were necessary were not free because they weren't "basic alterations." I tried to reason with them, but at the end of the day decided to just walk away from the fight. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
The mom and daughter team here were great! Super friendly and worked very hard to find me the dress I wanted! What would normally take months to get a dress ordered they had for me in just a few weeks!
The mom and daughter team here were great! Super friendly and worked very hard to find me the dress I wanted! What would Read more...
The mom and daughter team here were great! Super friendly and worked very hard to find me the dress I wanted! What would normally take months to get a dress ordered they had for me in just a few weeks! Read less
Services Used: Dress & Attire
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Private User
Wedding:
8/9/2014
2.7/5.0
The owner and her daughter where helpful however it is a pricey store and the can have a bit of an attitude when you ask them questions.
The owner and her daughter where helpful however it is a pricey store and the can have a bit of an attitude when you ask Read more...
The owner and her daughter where helpful however it is a pricey store and the can have a bit of an attitude when you ask them questions. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
3.3/5.0
I loved the dress. Got a stellar deal. The women who run the shop are little hard to deal with and brash in terms of the way they speak to you. I called to schedule a date to pick up my dress and they told me to call back on a Monday because they don't make changes on weekends. Also if ever you want to find out something with your dress you're better off going in than calling. Phone manners are not good. Merchandise on the other hand almost makes up for the lack of customer service. I'd shop elsewhere though.
I loved the dress. Got a stellar deal. The women who run the shop are little hard to deal with and brash in terms of the Read more...
I loved the dress. Got a stellar deal. The women who run the shop are little hard to deal with and brash in terms of the way they speak to you. I called to schedule a date to pick up my dress and they told me to call back on a Monday because they don't make changes on weekends. Also if ever you want to find out something with your dress you're better off going in than calling. Phone manners are not good. Merchandise on the other hand almost makes up for the lack of customer service. I'd shop elsewhere though. Read less
Services Used: Dress & Attire
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christy
Wedding:
4/8/2012
5.0/5.0
I live in Los Angeles but got married in Fresno.
I went home one weekend to see my parents and I wanted to show my mom my current favorite dress that I had tried on at another shop. I looked on the Allure website and found out that Elegant Bride had Allure dresses. I called and made an appointment for that night.
The owner said she did not have the exact dress that was my favorite but said that she had something better! I did not believe her until I put it on WOW, she was right, the dress I put on was almost exactly my favorite dress just with a few details that made it even better!

I had already done tons of research on dresses and prices so when she told me that if i bought the dress that night she would give me free alterations, I had a big decision to make. I knew that alterations can add up and knew that she was offering a great deal.
She had topped my favorite dress, the price was right and I was getting FREE alterations- so I bought it!! I am extremly happy with my decision and loved working with the owner of the shop.
I live in Los Angeles but got married in Fresno.
I went home one weekend to see my parents and I wanted to show my Read more...
I live in Los Angeles but got married in Fresno.
I went home one weekend to see my parents and I wanted to show my mom my current favorite dress that I had tried on at another shop. I looked on the Allure website and found out that Elegant Bride had Allure dresses. I called and made an appointment for that night.
The owner said she did not have the exact dress that was my favorite but said that she had something better! I did not believe her until I put it on WOW, she was right, the dress I put on was almost exactly my favorite dress just with a few details that made it even better!

I had already done tons of research on dresses and prices so when she told me that if i bought the dress that night she would give me free alterations, I had a big decision to make. I knew that alterations can add up and knew that she was offering a great deal.
She had topped my favorite dress, the price was right and I was getting FREE alterations- so I bought it!! I am extremly happy with my decision and loved working with the owner of the shop. Read less
Services Used: Dress & Attire
Default vendor profile pic
Cecilia and Jesse
Wedding:
8/27/2011
4.6/5.0
I had a really nice experience with Elegant Bride. From the beginning to the end. They treated me as if I was family. They have varieties of beautiful gowns from different designers. I got a lot of compliment on my dress. Thanks to the owner who helped me picked it out.
I had a really nice experience with Elegant Bride. From the beginning to the end. They treated me as if I was family. They Read more...
I had a really nice experience with Elegant Bride. From the beginning to the end. They treated me as if I was family. They have varieties of beautiful gowns from different designers. I got a lot of compliment on my dress. Thanks to the owner who helped me picked it out. Read less
Services Used: Dress & Attire
Default vendor profile pic
ronie76
Wedding:
11/9/2008
5.0/5.0
Great selection of dresses. Great customer service.
Great selection of dresses. Great customer service.
Great selection of dresses. Great customer service. Read less
Services Used: Dress & Attire
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