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Elegant Lace Bridal

San Jose , CA
CONTACT US
CONTACT US

LOCATION

1061 blossom hill road
San Jose, CA US 95123 (map)

PHONE

408-978-2230

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

We opened Elegant Lace Bridal in 1985 and for 28 years we have been providing Bay Area Brides with an amazing selection of designer wedding gowns from all the leading American and... Read more
We opened Elegant Lace Bridal in 1985 and for 28 years we have been providing Bay Area Brides with an amazing selection of designer wedding gowns from all the leading American and International designers.

We carry over 1000 different gowns, in all styles and in price ranges to fit all budgets.

We have the largest selection of Bridesmaid Gowns in the Bay Area, currently over 2500 different styles. We also carry a full selection of Flower Girl dresses, Mothers gowns, headpieces, veils and accessories and we are also a full Tuxedo store for your groom.

Our experienced, professional consultants will provide you with the ultimate shopping experience.

From the first moment you visit us you will receive personalized individualized attention to ensure that all your wedding attire needs are met. Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Father of the Bride, Father of the Groom, Flower Girls, Groom, Groomsmen, Mother of the Bride, Mother of the Groom, Ring Bearers
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils
Does a client need to schedule an appointment? How do the client appointments work?
We do reccommend appointments to ensure your personalized attention.
What is the typical turn-around time for a dress?
The average order time for gowns is 5 months, however rush programs are available if you are planning a short engagement. Bridesmaid order time is generally 3 to 4 months.
Do you carry new or once worn gowns?
Our order gowns are, of course, brand new. You are always welcome to purchase our store samples which have been tried on but never worn to a wedding.
How often do you receive new dresses?
We receive new gowns throughout the year guaranteeing that you will always see the latest styles available.
Do you have a seamstress onsite?
We have 3 independent seamstresses that we reccommend. They can meet you at our store for alteration appointments or you can go to their location. All are excellent and can do any alterations or custom work that you require.
In addition to wedding dresses, what other products do you sell?
We carry Bridesmaid dresses, Flower Girl dresses, Mothers gowns, veils, headpieces, belts, undergarments, shoes and we are a full tuxedo shop for your groom & his groomsmen

REVIEWS

4.1
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4.1/5.0
4.0/5.0
4.1/5.0
4.2/5.0
4.0/5.0
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Vanessa
Wedding:
6/7/2014
5.0/5.0
After falling in love with a dress in a magazine, I called a handful of stores carrying the Stella York line within the area and Elegant Lace was the only store to have received it days earlier. They were great in advising me to rush order (since my wedding was three months away), as well as providing me with bra cups and a list of local seamstresses. As close as my wedding date was, they were still great about allowing me to pay in installments. My dress arrived ahead of schedule and it perfect condition. Even though my wedding is now over, I still dream about wearing that dress and what a princess I felt like. Know that you are in great hands here!
After falling in love with a dress in a magazine, I called a handful of stores carrying the Stella York line within the Read more...
After falling in love with a dress in a magazine, I called a handful of stores carrying the Stella York line within the area and Elegant Lace was the only store to have received it days earlier. They were great in advising me to rush order (since my wedding was three months away), as well as providing me with bra cups and a list of local seamstresses. As close as my wedding date was, they were still great about allowing me to pay in installments. My dress arrived ahead of schedule and it perfect condition. Even though my wedding is now over, I still dream about wearing that dress and what a princess I felt like. Know that you are in great hands here! Read less
Services Used: Dress & Attire
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Private User
Wedding:
5/3/2014
5.0/5.0
Elegant Lace is where I got my wedding dress and my bridesmaids dresses. I was happy with the service. Everything came in within the window they said it would. I liked that out of town bridesmaids could call in with their measurements and not have to make another trip out. They also had great recommendations for an alterations place and dress cleaning place. I highly recommend Elegant Lace!
Elegant Lace is where I got my wedding dress and my bridesmaids dresses. I was happy with the service. Everything came in Read more...
Elegant Lace is where I got my wedding dress and my bridesmaids dresses. I was happy with the service. Everything came in within the window they said it would. I liked that out of town bridesmaids could call in with their measurements and not have to make another trip out. They also had great recommendations for an alterations place and dress cleaning place. I highly recommend Elegant Lace! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I have nothing but good things to say about this place. The consultants were SO nice and SO attentive. The prices were excellent - they had the least expensive price on my Maggie Sottero gown. I shopped here twice, another boutique three times, and a third botique once. While my experiences at all of the bridal botiques were positive, I felt the best Elegant Lace because the consultants really took the time to listen to me and address my wants/needs/concerns/etc. I absolutely LOVE my gown and would highly recommend this place for any girl to find her dream dress.
I have nothing but good things to say about this place. The consultants were SO nice and SO attentive. The prices were Read more...
I have nothing but good things to say about this place. The consultants were SO nice and SO attentive. The prices were excellent - they had the least expensive price on my Maggie Sottero gown. I shopped here twice, another boutique three times, and a third botique once. While my experiences at all of the bridal botiques were positive, I felt the best Elegant Lace because the consultants really took the time to listen to me and address my wants/needs/concerns/etc. I absolutely LOVE my gown and would highly recommend this place for any girl to find her dream dress. Read less
Services Used: Dress & Attire
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Jehana
Wedding:
10/12/2013
5.0/5.0
They were great here. went in just to look and found my dress. Bought it off the rack for a big discount very happy with customer service!
They were great here. went in just to look and found my dress. Bought it off the rack for a big discount very happy with Read more...
They were great here. went in just to look and found my dress. Bought it off the rack for a big discount very happy with customer service! Read less
Services Used: Dress & Attire
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shasta
Wedding:
8/3/2013
5.0/5.0
I bought my Maggie Sottero dress here and the customer service I experienced was fantastic and my dress was perfect for our beach wedding in Mexico.
I bought my Maggie Sottero dress here and the customer service I experienced was fantastic and my dress was perfect for Read more...
I bought my Maggie Sottero dress here and the customer service I experienced was fantastic and my dress was perfect for our beach wedding in Mexico. Read less
Services Used: Dress & Attire
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Kindra
Wedding:
7/13/2013
5.0/5.0
This store was the only store in Northern California that had my dream dress in stock for me to try on. I searched for my wedding gown for months and finally came across Elegant Lace Bridal. So my girls and I set out for a road trip to San Jose, CA. The service was absolutely amazing and I totally felt that they made it all about me. This was the first time I had tried on any gowns and it took me only 3 dresses to get to the "One!" I purchased my gown that same day. I would definitely recommend this store to future brides.
This store was the only store in Northern California that had my dream dress in stock for me to try on. I searched for my Read more...
This store was the only store in Northern California that had my dream dress in stock for me to try on. I searched for my wedding gown for months and finally came across Elegant Lace Bridal. So my girls and I set out for a road trip to San Jose, CA. The service was absolutely amazing and I totally felt that they made it all about me. This was the first time I had tried on any gowns and it took me only 3 dresses to get to the "One!" I purchased my gown that same day. I would definitely recommend this store to future brides. Read less
Services Used: Dress & Attire
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Brittney
Wedding:
6/20/2013
5.0/5.0
Dee was amazing she treated me as if I were her daughter. She took the time to make the experience amazing and helped me find my wedding dress :-) thank Dee!!! B
Dee was amazing she treated me as if I were her daughter. She took the time to make the experience amazing and helped me Read more...
Dee was amazing she treated me as if I were her daughter. She took the time to make the experience amazing and helped me find my wedding dress :-) thank Dee!!! B Read less
Services Used: Dress & Attire
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Leni
Wedding:
3/23/2013
5.0/5.0
My Mom and I went bridal gown shopping in January 2012, and the first and only shop we went to was Elegant. My co-worker referred me to this shop -- and I'm glad she did. There's another more well-known store in Campbell (and I've been there -- to get a bridesmaid dress), but I think Elegant is even better than that Campbell store. Why? Because they had enough variety and styles to compete with "bigger" stores. But, their personalized service was what got to me and my Mom. I didn't really want a wedding gown - I wanted to get a simple white dress, but my Mom insisted. And now, I'm glad she did. Our consultant (whose name escapes me now since it's been so long ago) listened carefully to what my Mom and I wanted, but better yet, she saw Mom's reaction with each dress I tried on. And the final dress I tried on was the consultant's choice -- not mine or my Mom's. And her choice was spot on.

The dress had everything my Mom wanted. But, it also had everything I wanted too. So to achieve that right medium and hit a home run was a major accomplishment. When our wedding date got moved (we didn't even have a date when we went shopping for my dress back in January 2012), Elegant was so accommodating and flexible. They answered all of my questions promptly, and anyone I spoke to at that shop was very professional and understanding. Thank you, Elegant, for making me look so good on my wedding day!
My Mom and I went bridal gown shopping in January 2012, and the first and only shop we went to was Elegant. My co-worker Read more...
My Mom and I went bridal gown shopping in January 2012, and the first and only shop we went to was Elegant. My co-worker referred me to this shop -- and I'm glad she did. There's another more well-known store in Campbell (and I've been there -- to get a bridesmaid dress), but I think Elegant is even better than that Campbell store. Why? Because they had enough variety and styles to compete with "bigger" stores. But, their personalized service was what got to me and my Mom. I didn't really want a wedding gown - I wanted to get a simple white dress, but my Mom insisted. And now, I'm glad she did. Our consultant (whose name escapes me now since it's been so long ago) listened carefully to what my Mom and I wanted, but better yet, she saw Mom's reaction with each dress I tried on. And the final dress I tried on was the consultant's choice -- not mine or my Mom's. And her choice was spot on.

The dress had everything my Mom wanted. But, it also had everything I wanted too. So to achieve that right medium and hit a home run was a major accomplishment. When our wedding date got moved (we didn't even have a date when we went shopping for my dress back in January 2012), Elegant was so accommodating and flexible. They answered all of my questions promptly, and anyone I spoke to at that shop was very professional and understanding. Thank you, Elegant, for making me look so good on my wedding day! Read less
Services Used: Dress & Attire
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Danielle
Wedding:
11/3/2012
5.0/5.0
Elegant Lace was very accommodating to me while I chose the most important dress i'd ever wear! Their process for dress selection is like no other store, and their staff makes great recommendations based on body type. I ended up purchasing a dress chosen by my consultant! Thanks again elegant lace :)
Elegant Lace was very accommodating to me while I chose the most important dress i'd ever wear! Their process for dress Read more...
Elegant Lace was very accommodating to me while I chose the most important dress i'd ever wear! Their process for dress selection is like no other store, and their staff makes great recommendations based on body type. I ended up purchasing a dress chosen by my consultant! Thanks again elegant lace :) Read less
Services Used: Dress & Attire
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Alicia
Wedding:
7/26/2012
5.0/5.0
I hated dress shopping-just wanted to get in and out of stores and hurry up and find the one! When I came to elegant lace and told them my budget and wishes, they delivered! The third dress I tried on was the one! The lady who helped me suggested since I wanted mermaid without the heavy price tag, to consider an a-line i could alter. My dress came in sooner than was promised and they recommended an excellent seamstress who altered my dress from a-line to mermaid for a very reasonable price. For $399 I found an awesome dress that people swore looked like it was $3,000!
I hated dress shopping-just wanted to get in and out of stores and hurry up and find the one! When I came to elegant lace Read more...
I hated dress shopping-just wanted to get in and out of stores and hurry up and find the one! When I came to elegant lace and told them my budget and wishes, they delivered! The third dress I tried on was the one! The lady who helped me suggested since I wanted mermaid without the heavy price tag, to consider an a-line i could alter. My dress came in sooner than was promised and they recommended an excellent seamstress who altered my dress from a-line to mermaid for a very reasonable price. For $399 I found an awesome dress that people swore looked like it was $3,000! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
If you decide to go to Elegant Lace, I highly recommend working with Dee or Maria. My sister who got married in 2008 worked with Dee and I worked with Maria. They are both wonderful and treat you like family. Elegant Lace has a great selection of dresses with many designers and price ranges. I live in Sacramento now but am originally from San Jose. My mom, sister and I found my dress in a store in Sacramento, however I did not buy my dress there because they were so rude. Although I love my sister, I found it so distressing that the consultant at the Sacramento store focused all her interest and attention on my sister versus me. Not to mention they didn't even help button, lace or zip up the dressed I tried. My sister did. I'm glad I waited to buy my dress because I found the same exact dress at Elegant Lace for at least $100 cheaper plus they gave me an additional 15% off because they were doing a little bit of construction and revamping the store. All I can say is that Elegant Lace is the place to go. My 2 cousins and best friend also got their dresses there and were also very pleased.
If you decide to go to Elegant Lace, I highly recommend working with Dee or Maria. My sister who got married in 2008 Read more...
If you decide to go to Elegant Lace, I highly recommend working with Dee or Maria. My sister who got married in 2008 worked with Dee and I worked with Maria. They are both wonderful and treat you like family. Elegant Lace has a great selection of dresses with many designers and price ranges. I live in Sacramento now but am originally from San Jose. My mom, sister and I found my dress in a store in Sacramento, however I did not buy my dress there because they were so rude. Although I love my sister, I found it so distressing that the consultant at the Sacramento store focused all her interest and attention on my sister versus me. Not to mention they didn't even help button, lace or zip up the dressed I tried. My sister did. I'm glad I waited to buy my dress because I found the same exact dress at Elegant Lace for at least $100 cheaper plus they gave me an additional 15% off because they were doing a little bit of construction and revamping the store. All I can say is that Elegant Lace is the place to go. My 2 cousins and best friend also got their dresses there and were also very pleased. Read less
Services Used: Dress & Attire
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Kari
Wedding:
9/10/2011
5.0/5.0
I was very pleased with all of the employees here as well as their customer service. They placed an order for a custom made veil for me that went just beautifully with my gown which was purchased at another bridal store.
They had the veil ready for pick-up in less than half the estimated time frame. And, if needed, they offered to steam the veil - free of charge, the day or so before the wedding.
Nice, helpful staff. Great value for a custom veil - only $60!
I was very pleased with all of the employees here as well as their customer service. They placed an order for a custom Read more...
I was very pleased with all of the employees here as well as their customer service. They placed an order for a custom made veil for me that went just beautifully with my gown which was purchased at another bridal store.
They had the veil ready for pick-up in less than half the estimated time frame. And, if needed, they offered to steam the veil - free of charge, the day or so before the wedding.
Nice, helpful staff. Great value for a custom veil - only $60! Read less
Services Used: Dress & Attire
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pumagetshitched
Wedding:
8/6/2011
5.0/5.0
i originally wanted a maggie sottero dress so i called all bridal stores in the bay area for the best deal. elegant lace bridal had 15% off deal for everything on the month of november if you donate certain number of food items. this saves you a lot on your dress and other accessories. stacia found me a dress that was similar and even better than the original dress i wanted for a better price. i chose a literally "elegant lace" casablanca dress with lots of beading. stacia event helped me in and out of dresses. she asks you what your venue and theme is to get an idea of what your style is. it's a good idea to look at more than one bridal shop and compare all of them. take time to find the perfect dress.
i originally wanted a maggie sottero dress so i called all bridal stores in the bay area for the best deal. elegant lace Read more...
i originally wanted a maggie sottero dress so i called all bridal stores in the bay area for the best deal. elegant lace bridal had 15% off deal for everything on the month of november if you donate certain number of food items. this saves you a lot on your dress and other accessories. stacia found me a dress that was similar and even better than the original dress i wanted for a better price. i chose a literally "elegant lace" casablanca dress with lots of beading. stacia event helped me in and out of dresses. she asks you what your venue and theme is to get an idea of what your style is. it's a good idea to look at more than one bridal shop and compare all of them. take time to find the perfect dress. Read less
Services Used: Dress & Attire
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monca
Wedding:
5/14/2011
5.0/5.0
I could not be happier with my purchase from this store. Since day 1 everyone was so helpful, even though i stumbled in 20 minutes before the store closed just to try on one dress, vania my consultant was very patient and kind. I ended up coming back 2 more times before purchasing my dress, and the dress that i decided to order they did not carry in store, but since they did carry that designer they were nice enough to order the dress for me. ( i had already tried on the dress at another store, but did not like the service there, and i was able to save $200 by ordering the dress from elegant lace).
And even when I called vania 6 weeks before my wedding asking if it would be possible to still order a veil, she made it happen!
I could not be happier with my purchase from this store. Since day 1 everyone was so helpful, even though i stumbled in 20 Read more...
I could not be happier with my purchase from this store. Since day 1 everyone was so helpful, even though i stumbled in 20 minutes before the store closed just to try on one dress, vania my consultant was very patient and kind. I ended up coming back 2 more times before purchasing my dress, and the dress that i decided to order they did not carry in store, but since they did carry that designer they were nice enough to order the dress for me. ( i had already tried on the dress at another store, but did not like the service there, and i was able to save $200 by ordering the dress from elegant lace).
And even when I called vania 6 weeks before my wedding asking if it would be possible to still order a veil, she made it happen! Read less
Services Used: Dress & Attire
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jenny55sj
Wedding:
10/16/2010
5.0/5.0
I loved my dress and got an awesome price!! I saw the same dress at Trudys and it was $500 more, same designer EVERYTHING! Elegant lace was friendly and accomodated to me. I was very happy with my dress and the services.
I loved my dress and got an awesome price!! I saw the same dress at Trudys and it was $500 more, same designer EVERYTHING! Read more...
I loved my dress and got an awesome price!! I saw the same dress at Trudys and it was $500 more, same designer EVERYTHING! Elegant lace was friendly and accomodated to me. I was very happy with my dress and the services. Read less
Services Used: Dress & Attire
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Candice
Wedding:
7/21/2010
5.0/5.0
Beautiful choices and employees! The ladies that work at Elegant Lace are helpful and not at all Pushy! They have everything from flamboyant Princess to elegant and simple.
Beautiful choices and employees! The ladies that work at Elegant Lace are helpful and not at all Pushy! They have Read more...
Beautiful choices and employees! The ladies that work at Elegant Lace are helpful and not at all Pushy! They have everything from flamboyant Princess to elegant and simple. Read less
Services Used: Dress & Attire
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marym
Wedding:
9/6/2009
5.0/5.0
Elegant lace was wonderful! Even when the company who made my dresses, made them wrong, elegant lace took care of it immediately and I had just what I ordered in time for my wedding! They are friendly and helpful and their prices are awesome!
Elegant lace was wonderful! Even when the company who made my dresses, made them wrong, elegant lace took care of it Read more...
Elegant lace was wonderful! Even when the company who made my dresses, made them wrong, elegant lace took care of it immediately and I had just what I ordered in time for my wedding! They are friendly and helpful and their prices are awesome! Read less
Services Used: Dress & Attire
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Alana
Wedding:
8/22/2009
5.0/5.0
Elegant Lace Bridal was a life saver for me! I was very stressed about finding a dress, and didn't know where to begin. I really had no idea what I wanted, and had already had a bad experience at another bridal store. They took the time and worked with me to find my perfect dress!
Elegant Lace Bridal was a life saver for me! I was very stressed about finding a dress, and didn't know where to begin. I Read more...
Elegant Lace Bridal was a life saver for me! I was very stressed about finding a dress, and didn't know where to begin. I really had no idea what I wanted, and had already had a bad experience at another bridal store. They took the time and worked with me to find my perfect dress! Read less
Services Used: Dress & Attire
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shannon
Wedding:
6/27/2009
5.0/5.0
I had a great experience at Elegant Lace. I can remember the first day when I came into the shop looking for a dress. I had several pictures from magazines to which the girls at the shop said that I could go ahead and look for those styles but that they had envisioned me in another style of dress that would compliment my body type more. At first, I didn't know what to think. I thought that I knew what was best for me. So, I tried on ones that I picked out and I also decided to try on some of the dresses that were chosen for me. I worked with Amanda and I was a bit surprised what was chosen for me. To make a long story shorter, she picked better dresses for me than I did for myself and although I did go out to several bridal stores after this initial visit, I eventually came back and purchased one of the dresses that Amanda had chosen for me that initial first day. My dress was gorgeous and all I received were compliments. To those in need of help and who enjoy an honest opinion and good service, you should stop by and visit these guys. I highly recommend them!
I had a great experience at Elegant Lace. I can remember the first day when I came into the shop looking for a dress. I Read more...
I had a great experience at Elegant Lace. I can remember the first day when I came into the shop looking for a dress. I had several pictures from magazines to which the girls at the shop said that I could go ahead and look for those styles but that they had envisioned me in another style of dress that would compliment my body type more. At first, I didn't know what to think. I thought that I knew what was best for me. So, I tried on ones that I picked out and I also decided to try on some of the dresses that were chosen for me. I worked with Amanda and I was a bit surprised what was chosen for me. To make a long story shorter, she picked better dresses for me than I did for myself and although I did go out to several bridal stores after this initial visit, I eventually came back and purchased one of the dresses that Amanda had chosen for me that initial first day. My dress was gorgeous and all I received were compliments. To those in need of help and who enjoy an honest opinion and good service, you should stop by and visit these guys. I highly recommend them! Read less
Services Used: Dress & Attire
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screenname
Wedding:
6/19/2009
5.0/5.0
Elegant Lace helped me find the exact dress that suited my desires and my budget. The sales people were helpful and the dress came in a timely fashion. I received a call as soon as the dress arrived and all I needed to do was have the hem put up. I appreciate that the owner not only runs a quality business, but she also is interested in helping the community. When I was ordering my dress she was offering customers a discount if they brought food in for the local food bank.
Elegant Lace helped me find the exact dress that suited my desires and my budget. The sales people were helpful and the Read more...
Elegant Lace helped me find the exact dress that suited my desires and my budget. The sales people were helpful and the dress came in a timely fashion. I received a call as soon as the dress arrived and all I needed to do was have the hem put up. I appreciate that the owner not only runs a quality business, but she also is interested in helping the community. When I was ordering my dress she was offering customers a discount if they brought food in for the local food bank. Read less
Services Used: Dress & Attire
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Shelby
Wedding:
10/12/2007
5.0/5.0
I wouldnt go anywhere else.. Laura is the greatest.
I wouldnt go anywhere else.. Laura is the greatest.
I wouldnt go anywhere else.. Laura is the greatest. Read less
Services Used: Dress & Attire, Jewelry
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Shelly
Wedding:
8/18/2007
5.0/5.0
I've used this dress shop for several friends weddings, and they were excellent for mine as well. I found a dress on that rack that was "last season" so I got huge discounts for last seasons and buying directly off the rack. What a price savings! We got beautiful bridesmaid dresses there too, also at a good price; they had a large selection. Only bummer is they don't do alterations on site, so we had to find our own alterations elsewhere, it would have been more convenient to do them there. The staff was all very friendly and helpful. I totally recomend this place!
I've used this dress shop for several friends weddings, and they were excellent for mine as well. I found a dress on that Read more...
I've used this dress shop for several friends weddings, and they were excellent for mine as well. I found a dress on that rack that was "last season" so I got huge discounts for last seasons and buying directly off the rack. What a price savings! We got beautiful bridesmaid dresses there too, also at a good price; they had a large selection. Only bummer is they don't do alterations on site, so we had to find our own alterations elsewhere, it would have been more convenient to do them there. The staff was all very friendly and helpful. I totally recomend this place! Read less
Services Used: Dress & Attire
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smlyfc46
Wedding:
6/2/2007
5.0/5.0
This is a great place to shop for wedding gowns at an affordable price. They have a great selection and have people to meet one on one with you as you browse and try on dresses.
This is a great place to shop for wedding gowns at an affordable price. They have a great selection and have people to Read more...
This is a great place to shop for wedding gowns at an affordable price. They have a great selection and have people to meet one on one with you as you browse and try on dresses. Read less
Services Used: Dress & Attire
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sanjosebride06
Wedding:
8/12/2006
5.0/5.0
I worked with Wafaa at Elegant Lace. She was great! Everyone in this store is super-friendly and very helpful, totally different than the snobbish attitude I got at Trudy's (where they would not even let me browse through the dresses and had a 3 dresses max you can try on and you need an appointment). At Elegant Lace, you can just show up and they let your browse for hours. I ended up trying on 4 dresses and one of them was the one I bought. It arrived in 3 or 4 months, I don't remember exactly. They offer free pressing of the dress you buy, so I brought back my dress a week before the wedding and they pressed it. There was also a stain on the dress probably from the many times I tried it on and they removed it for me.

We also ordered our invitations through Elegant Lace Bridal. They arrived in a matter of days. There was a problem
with 20 invitations; they were printed on the wrong side. It was not a problem with Elegant Lace, but the
printing company and we got the correct invitations only days after the mistake was made.
I worked with Wafaa at Elegant Lace. She was great! Everyone in this store is super-friendly and very helpful, totally Read more...
I worked with Wafaa at Elegant Lace. She was great! Everyone in this store is super-friendly and very helpful, totally different than the snobbish attitude I got at Trudy's (where they would not even let me browse through the dresses and had a 3 dresses max you can try on and you need an appointment). At Elegant Lace, you can just show up and they let your browse for hours. I ended up trying on 4 dresses and one of them was the one I bought. It arrived in 3 or 4 months, I don't remember exactly. They offer free pressing of the dress you buy, so I brought back my dress a week before the wedding and they pressed it. There was also a stain on the dress probably from the many times I tried it on and they removed it for me.

We also ordered our invitations through Elegant Lace Bridal. They arrived in a matter of days. There was a problem
with 20 invitations; they were printed on the wrong side. It was not a problem with Elegant Lace, but the
printing company and we got the correct invitations only days after the mistake was made. Read less
Services Used: Dress & Attire, Invitations
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Crystal Marconett
Wedding:
6/19/2005
5.0/5.0
Was an excellent experience. They found the perfect dress for me, and it was the most reasonable price in the area. They allowed me to come back 3 times to show various family members and allowed me to take photos. Dress was amazing and they took care of my order. Was so great we got bridesmaids dresses there too!
Was an excellent experience. They found the perfect dress for me, and it was the most reasonable price in the area. They Read more...
Was an excellent experience. They found the perfect dress for me, and it was the most reasonable price in the area. They allowed me to come back 3 times to show various family members and allowed me to take photos. Dress was amazing and they took care of my order. Was so great we got bridesmaids dresses there too! Read less
Services Used: Dress & Attire
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Courtney
Wedding:
4/26/2014
4.8/5.0
I went to the store looking to try on a specific designer, but they were having a trunk show for another designer and I ended up finding a great dress and getting a discount. It was my first time trying on dresses, and it can be pretty overwhelming so I was grateful that my consultant, Dee, was able to help guide me in the decision making process. The staff was very friendly and they were able to accommodate my schedule when it was time for me to pick up the dress. They had a good selection and the timeline they provided for the arrival of the dress was accurate.
I went to the store looking to try on a specific designer, but they were having a trunk show for another designer and I Read more...
I went to the store looking to try on a specific designer, but they were having a trunk show for another designer and I ended up finding a great dress and getting a discount. It was my first time trying on dresses, and it can be pretty overwhelming so I was grateful that my consultant, Dee, was able to help guide me in the decision making process. The staff was very friendly and they were able to accommodate my schedule when it was time for me to pick up the dress. They had a good selection and the timeline they provided for the arrival of the dress was accurate. Read less
Services Used: Dress & Attire
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Elizabeth
Wedding:
3/29/2014
4.8/5.0
Elegant Lace was my last stop in my bridal shopping experience. I lagged on starting the whole wedding process and after a few bumps/stress because of it, Elegant Lace made me feel at ease about it without pressuring me even though I knew time was of the essence. I went back for a second time and knew that dress was the one.

I decided to go with Elegant lace after the same dress at Trudy’s was almost $300 more plus they would require me to pay an additional $200 in a rush fee (without a guarantee if it would get here in time). (Although it was the complete opposite for my veil way cheaper and faster at Trudy's than Elegant Lace). They did change the date on me 3 times on when my dress would arrive so that made me worry as it was just a few weeks before my wedding but it got here on the first date that they had told me and that was a big weight off my shoulders.

The sales consultant at Elegant Lace was Synthia and she was amazing!
Elegant Lace was my last stop in my bridal shopping experience. I lagged on starting the whole wedding process and after a Read more...
Elegant Lace was my last stop in my bridal shopping experience. I lagged on starting the whole wedding process and after a few bumps/stress because of it, Elegant Lace made me feel at ease about it without pressuring me even though I knew time was of the essence. I went back for a second time and knew that dress was the one.

I decided to go with Elegant lace after the same dress at Trudy’s was almost $300 more plus they would require me to pay an additional $200 in a rush fee (without a guarantee if it would get here in time). (Although it was the complete opposite for my veil way cheaper and faster at Trudy's than Elegant Lace). They did change the date on me 3 times on when my dress would arrive so that made me worry as it was just a few weeks before my wedding but it got here on the first date that they had told me and that was a big weight off my shoulders.

The sales consultant at Elegant Lace was Synthia and she was amazing! Read less
Services Used: Dress & Attire
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Emily
Wedding:
7/13/2013
4.8/5.0
After reading so many lackluster reviews, I visited Elegant Lace without high hopes and only because it was close to home and available for a same day appointment. It was the first place on my bridal gown hunt and I definitely lucked out with my consultant, Patrice! Most of the women at the store that I interacted with seemed nice enough, but Patrice was the most patient and friendly, from what I could see. I was given a few shower curtain rings to place on dresses I liked, and we went from there. They have a pretty good selection! Patrice let me try on a few dresses in different styles and silhouettes to get a sense of what I liked. Each dress I tried on made me feel pretty, which I think had to do a lot with what Patrice selected. Ultimately, I went with a dress that Patrice chose for me towards the end of my first visit, which suited me perfectly.

What I loved about the experience was that Patrice took the time to chat with me and made me feel very comfortable, asking me about my family, fiance, and wedding, so that I actually felt cared about as a person rather than a potential sale. She was also extremely patient when I brought 3 of my bridesmaids back the next time to try on a bazillion bridesmaid dresses before we finally found one for everybody.

I loved my bridal gown/bridesmaid shopping experience here because everyone just seemed really happy and I felt beautiful when trying things on. Granted, each time I went was on a weekday, so it is considerably less busy than on a weekend, leaving more time for customer service. Picking up was just as smooth of an experience, and my dress and accessories arrived just when they were estimated.
After reading so many lackluster reviews, I visited Elegant Lace without high hopes and only because it was close to home Read more...
After reading so many lackluster reviews, I visited Elegant Lace without high hopes and only because it was close to home and available for a same day appointment. It was the first place on my bridal gown hunt and I definitely lucked out with my consultant, Patrice! Most of the women at the store that I interacted with seemed nice enough, but Patrice was the most patient and friendly, from what I could see. I was given a few shower curtain rings to place on dresses I liked, and we went from there. They have a pretty good selection! Patrice let me try on a few dresses in different styles and silhouettes to get a sense of what I liked. Each dress I tried on made me feel pretty, which I think had to do a lot with what Patrice selected. Ultimately, I went with a dress that Patrice chose for me towards the end of my first visit, which suited me perfectly.

What I loved about the experience was that Patrice took the time to chat with me and made me feel very comfortable, asking me about my family, fiance, and wedding, so that I actually felt cared about as a person rather than a potential sale. She was also extremely patient when I brought 3 of my bridesmaids back the next time to try on a bazillion bridesmaid dresses before we finally found one for everybody.

I loved my bridal gown/bridesmaid shopping experience here because everyone just seemed really happy and I felt beautiful when trying things on. Granted, each time I went was on a weekday, so it is considerably less busy than on a weekend, leaving more time for customer service. Picking up was just as smooth of an experience, and my dress and accessories arrived just when they were estimated. Read less
Services Used: Dress & Attire
Elegant Lace Bridal responded with the following comments:

We are so happy that you were pleased with our service and selection.Please send us pictures of your wedding day. We would love to add you to our collection of beautiful brides.
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jennyromero
Wedding:
10/16/2010
4.8/5.0
I loved my dress and loved the customer service! I got the same dress that was at Trudys for $500 less.. SAME DRESS. They did everything they promised and got a few extras. I would recommend to anyone looking for a wedding dress.
I loved my dress and loved the customer service! I got the same dress that was at Trudys for $500 less.. SAME DRESS. They Read more...
I loved my dress and loved the customer service! I got the same dress that was at Trudys for $500 less.. SAME DRESS. They did everything they promised and got a few extras. I would recommend to anyone looking for a wedding dress. Read less
Services Used: Dress & Attire
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bones
Wedding:
10/31/2009
4.8/5.0
Elegant Lace Bridal was awesome! Because we got our invitaions, my dress, the tuxes and accessories all there, they gave us a discount and everything came in on time or earlier. :-)
Elegant Lace Bridal was awesome! Because we got our invitaions, my dress, the tuxes and accessories all there, they gave Read more...
Elegant Lace Bridal was awesome! Because we got our invitaions, my dress, the tuxes and accessories all there, they gave us a discount and everything came in on time or earlier. :-) Read less
Services Used: Dress & Attire
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amber5158
Wedding:
5/31/2008
4.8/5.0
Maria helped me with my dress. She was exceptional!! I never felt rushed or uncomfortable changing infront of a complete stranger. Before we started I told her what I liked and didn't want. We tried on a thousands of dresses. She said after dress 10,001, What about going out of your comfort zone? I think there is a dress your might still like... OMG that was the one!! She has exceptional taste and an honest opinion. She wont be the typical sales person that says EVERTHING look perfect on you. And Ladies try on everything. Even the dress you think you'll hate. I tried on a dress that had a few things that were on my dislike list and it was absolutly perfect on me. Thank you Maria.
Maria helped me with my dress. She was exceptional!! I never felt rushed or uncomfortable changing infront of a complete Read more...
Maria helped me with my dress. She was exceptional!! I never felt rushed or uncomfortable changing infront of a complete stranger. Before we started I told her what I liked and didn't want. We tried on a thousands of dresses. She said after dress 10,001, What about going out of your comfort zone? I think there is a dress your might still like... OMG that was the one!! She has exceptional taste and an honest opinion. She wont be the typical sales person that says EVERTHING look perfect on you. And Ladies try on everything. Even the dress you think you'll hate. I tried on a dress that had a few things that were on my dislike list and it was absolutly perfect on me. Thank you Maria. Read less
Services Used: Dress & Attire
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Teresa
Wedding:
8/16/2014
4.7/5.0
These women are FAIRY GODMOTHERS. I'm serious. I could not have walked away with a better feeling about the whole experience.

The first dress shop I went to was David's Bridal, I was pretty despondent and down on the whole wedding dress shopping experience when I walked in the door here. I met with my consultant Ala, who briefly asked me what I was looking for and then gave me a bunch of colored rings to put onto dresses that I was interested in trying. Once we had done that (truthfully, we were kind of sticking rings on blindly), Ala pulled them and brought it back to the dressing room. After trying on a few, Ala, got an idea of the things that we liked and didn't like and went off to pull some dresses on her own. She found me a GORGEOUS Casablanca dress that was THE ONE. It made me look like a I had a knockout hourglass figure. And I do NOT have a figure.

We placed the order the next weekend and were already panicked that it would arrive SUPER close to the wedding date (we started planning at the end of February for an AUGUST wedding...I know, stupid us). The owner assured us that she had NEVER missed a wedding. The dress arrived on time (EARLIER than they told me, in fact) and fit PERFECTLY--like a GLOVE (the owner had double checked my measurements, looked against the size charts and even though I was mildly in between two sizes, she picked JUST the right one for me!). When I took it to the seamstress, the ONLY thing that had to be done was for the skirt to be hemmed (I'm a shorty so I already was expecting this) and for the bustle to be put in. The shop even said that they would press my dress and steam my veil for me FOR FREE if the seamstress didn't include that in her services!! Awesome awesome awesome.
These women are FAIRY GODMOTHERS. I'm serious. I could not have walked away with a better feeling about the whole Read more...
These women are FAIRY GODMOTHERS. I'm serious. I could not have walked away with a better feeling about the whole experience.

The first dress shop I went to was David's Bridal, I was pretty despondent and down on the whole wedding dress shopping experience when I walked in the door here. I met with my consultant Ala, who briefly asked me what I was looking for and then gave me a bunch of colored rings to put onto dresses that I was interested in trying. Once we had done that (truthfully, we were kind of sticking rings on blindly), Ala pulled them and brought it back to the dressing room. After trying on a few, Ala, got an idea of the things that we liked and didn't like and went off to pull some dresses on her own. She found me a GORGEOUS Casablanca dress that was THE ONE. It made me look like a I had a knockout hourglass figure. And I do NOT have a figure.

We placed the order the next weekend and were already panicked that it would arrive SUPER close to the wedding date (we started planning at the end of February for an AUGUST wedding...I know, stupid us). The owner assured us that she had NEVER missed a wedding. The dress arrived on time (EARLIER than they told me, in fact) and fit PERFECTLY--like a GLOVE (the owner had double checked my measurements, looked against the size charts and even though I was mildly in between two sizes, she picked JUST the right one for me!). When I took it to the seamstress, the ONLY thing that had to be done was for the skirt to be hemmed (I'm a shorty so I already was expecting this) and for the bustle to be put in. The shop even said that they would press my dress and steam my veil for me FOR FREE if the seamstress didn't include that in her services!! Awesome awesome awesome. Read less
Services Used: Dress & Attire
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Olivia
Wedding:
9/17/2011
4.7/5.0
I had Alison help me try on dresses and she was amazing and super nice. Miki helped me choose my dresses and picked out a few that she thought would look nice on me as well. I loved my dress and it was a great price. The only thing was that my dress came in late. It took 6 months to get my dress in and left me with only 3 weeks for alterations. I had it ordered special because it has a special lace on the bottom and I am very short. So it was extra to get it a shorter length. When it came in, the left side of the dress was the correct length. The right side of the dress was too long and the seamstress cold not make it shorter due to the special decorative lace on the bottom. I don't think it was the stores fault but they should make sure where they get their dresses from the do a good job of making it. I just had to make sure I didn't trip on the right side of my dress. We also got our suits there for the guys. Miki was a great help with picking what style and look we wanted. She knew what she was talking about. Although all the cufflinks fell out of most of the guys shirts. My husbands jacket sleeves were too long when he went to pick up the jacket. He said they did a quick hem that was sloppy, but I guess it got the job done. Couldn't really tell unless you looked at it. So that was fine. Overall it was a good experience. All almost fixable.
I had Alison help me try on dresses and she was amazing and super nice. Miki helped me choose my dresses and picked out a Read more...
I had Alison help me try on dresses and she was amazing and super nice. Miki helped me choose my dresses and picked out a few that she thought would look nice on me as well. I loved my dress and it was a great price. The only thing was that my dress came in late. It took 6 months to get my dress in and left me with only 3 weeks for alterations. I had it ordered special because it has a special lace on the bottom and I am very short. So it was extra to get it a shorter length. When it came in, the left side of the dress was the correct length. The right side of the dress was too long and the seamstress cold not make it shorter due to the special decorative lace on the bottom. I don't think it was the stores fault but they should make sure where they get their dresses from the do a good job of making it. I just had to make sure I didn't trip on the right side of my dress. We also got our suits there for the guys. Miki was a great help with picking what style and look we wanted. She knew what she was talking about. Although all the cufflinks fell out of most of the guys shirts. My husbands jacket sleeves were too long when he went to pick up the jacket. He said they did a quick hem that was sloppy, but I guess it got the job done. Couldn't really tell unless you looked at it. So that was fine. Overall it was a good experience. All almost fixable. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.7/5.0
I thought this place was great. I called around a few vendors to see who had the dress I wanted and to find the best price. Elegant lace had it and at a slightly lower cost than other vendors. It was the first dress I tried there because I had already seen it online and knew I wanted it.
I thought this place was great. I called around a few vendors to see who had the dress I wanted and to find the best Read more...
I thought this place was great. I called around a few vendors to see who had the dress I wanted and to find the best price. Elegant lace had it and at a slightly lower cost than other vendors. It was the first dress I tried there because I had already seen it online and knew I wanted it. Read less
Services Used: Dress & Attire
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Charity
Wedding:
8/9/2014
4.6/5.0
I had a great experience here. I love the way they let me browse the dresses with my party and pick out as many as I liked to try on. GREAT selection. So many options and they carried so many amazing mid-priced designers. The dresses were all very reasonably priced. I ended up purchasing a gorgeous Essence of Australia Lace Ballgown for $1500. That was a good value but I gave 4 stars because alterations were not included in the price and that was not made clear beforehand. I had previously visited a David's where they did inform me about alterations. Just know that going in and there is no reason you can't find a beautiful dress here.
I had a great experience here. I love the way they let me browse the dresses with my party and pick out as many as I liked Read more...
I had a great experience here. I love the way they let me browse the dresses with my party and pick out as many as I liked to try on. GREAT selection. So many options and they carried so many amazing mid-priced designers. The dresses were all very reasonably priced. I ended up purchasing a gorgeous Essence of Australia Lace Ballgown for $1500. That was a good value but I gave 4 stars because alterations were not included in the price and that was not made clear beforehand. I had previously visited a David's where they did inform me about alterations. Just know that going in and there is no reason you can't find a beautiful dress here. Read less
Services Used: Dress & Attire
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Salem
Wedding:
9/1/2013
4.6/5.0
We went to several places to find a dress. David's Bridal was huge, and all their dresses seemed cheap. And the mall spots we went to seemed full of themselves, pricey, and not very good selection.
Elegant Lace had more classic and elegant gowns and a huge selection. They were having a Casablanca trunk show when we went and the woman who helped us was just adorable and so very sweet. I loved her.
They were head and shoulders better than the other shops we went to.
I was disappointed that their dresses didn't come with any of the sizing when ordering. They took time measuring me and then just ordered me a standard size. They also have a pretty rigid timeframe for ordering and receiving dresses, I called several times to check on whether my dress had arrived and I don't remember them calling me when it finally did. Also, I found the same dress online at bestbridalprices for less, so they may not be the cheapest. But they were a great shopping experience and I was happy with them.
We went to several places to find a dress. David's Bridal was huge, and all their dresses seemed cheap. And the mall spots Read more...
We went to several places to find a dress. David's Bridal was huge, and all their dresses seemed cheap. And the mall spots we went to seemed full of themselves, pricey, and not very good selection.
Elegant Lace had more classic and elegant gowns and a huge selection. They were having a Casablanca trunk show when we went and the woman who helped us was just adorable and so very sweet. I loved her.
They were head and shoulders better than the other shops we went to.
I was disappointed that their dresses didn't come with any of the sizing when ordering. They took time measuring me and then just ordered me a standard size. They also have a pretty rigid timeframe for ordering and receiving dresses, I called several times to check on whether my dress had arrived and I don't remember them calling me when it finally did. Also, I found the same dress online at bestbridalprices for less, so they may not be the cheapest. But they were a great shopping experience and I was happy with them. Read less
Services Used: Dress & Attire
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Danyel
Wedding:
3/3/2012
4.6/5.0
Synthia from elegant lace was great! She paid attention to what I wanted and in the end it was actually her who picked out the dress I ended up wearing! She also gave me the ideas for the alterations in order to make it into my perfect dress, and she was very patient with me! My dress was beautiful and everybody kept complimenting me all night! Their prices are affordable and my dress appeared much more expensive than it was!
Synthia from elegant lace was great! She paid attention to what I wanted and in the end it was actually her who picked out Read more...
Synthia from elegant lace was great! She paid attention to what I wanted and in the end it was actually her who picked out the dress I ended up wearing! She also gave me the ideas for the alterations in order to make it into my perfect dress, and she was very patient with me! My dress was beautiful and everybody kept complimenting me all night! Their prices are affordable and my dress appeared much more expensive than it was! Read less
Services Used: Dress & Attire
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Dee
Wedding:
6/23/2011
4.6/5.0
I bought a beautiful Maggie Sottero dress at Elegant Lace and I could not have been happier with my dress. It was perfect. The staff was easy to work with and found the dress I had wanted to try on very quickly.
I bought a beautiful Maggie Sottero dress at Elegant Lace and I could not have been happier with my dress. It was perfect. Read more...
I bought a beautiful Maggie Sottero dress at Elegant Lace and I could not have been happier with my dress. It was perfect. The staff was easy to work with and found the dress I had wanted to try on very quickly. Read less
Services Used: Dress & Attire
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Sophy
Wedding:
5/30/2010
4.6/5.0
The person who helped me pick out a dress was really great. She knew exactly what type of dress I had envisioned and helped me pick out the right one. I found it odd that her personality changed after I chose a dress different than what she had favored even though they were the exact same price. In any case, people are hard to read sometimes. The important thing is knowing what you want no matter what other people tell you. It's YOUR wedding, not theirs. As long as you have the help of finding your dress nothing else matters. I must say the dresses they had at Elegant Lace were by far of more superior quality than others in the area. Their dresses are not cheap but still not the most pricey as some designer dresses either. They have a great variety and any bride should be able to find something she likes.
The person who helped me pick out a dress was really great. She knew exactly what type of dress I had envisioned and Read more...
The person who helped me pick out a dress was really great. She knew exactly what type of dress I had envisioned and helped me pick out the right one. I found it odd that her personality changed after I chose a dress different than what she had favored even though they were the exact same price. In any case, people are hard to read sometimes. The important thing is knowing what you want no matter what other people tell you. It's YOUR wedding, not theirs. As long as you have the help of finding your dress nothing else matters. I must say the dresses they had at Elegant Lace were by far of more superior quality than others in the area. Their dresses are not cheap but still not the most pricey as some designer dresses either. They have a great variety and any bride should be able to find something she likes. Read less
Services Used: Dress & Attire
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Amanda
Wedding:
2/22/2014
4.5/5.0
I chose my bridesmaids dresses here, so when I could no longer procrastinate and needed to shop for my wedding gown, I came back to Elegant Lace. I am a plus sized bride first and foremost. I had been very afraid of shopping and honestly tried putting it off because I was afraid of getting stuck in dresses that were too small, or being pushed into buying a dress I didn't love just because it came in my size. I even had nightmares! I can honestly say that my consultant Kim put all my fears to rest right away and made me feel at ease and actually (dare I say) excited to shop. Kim was beyond wonderful. I came in twice and was so glad to have worked with her both times. The first time I came in she really listened to what I had to say and picked dresses that looked great on me! I came back a second time to revisit my original favorites, since I was torn between two dresses that looked amazing on me- something I never thought would happen! She had them ready for me before hand and pulled some new ones for me to look at as well. The very first dress she picked for me had everything I had said I wanted with absolutely NO compromises! I teared up when I put it on and I knew. That was MY dress. She never rushed me and always made sure to not just ask me if I liked a dress or not- but why I did, or what about it I didn't. It helped make it so much easier to figure out exactly what I wanted and in the end I can not imagine wearing any other dress on my wedding day. It is hard to imagine putting so much trust in a stranger to help you pick out the most important dress that you will ever wear but I know that there will be no dress regret for this girl! My dress is perfect and I will never be able to thank Kim and the wonderful people at Elegant Lace enough.
I chose my bridesmaids dresses here, so when I could no longer procrastinate and needed to shop for my wedding gown, I Read more...
I chose my bridesmaids dresses here, so when I could no longer procrastinate and needed to shop for my wedding gown, I came back to Elegant Lace. I am a plus sized bride first and foremost. I had been very afraid of shopping and honestly tried putting it off because I was afraid of getting stuck in dresses that were too small, or being pushed into buying a dress I didn't love just because it came in my size. I even had nightmares! I can honestly say that my consultant Kim put all my fears to rest right away and made me feel at ease and actually (dare I say) excited to shop. Kim was beyond wonderful. I came in twice and was so glad to have worked with her both times. The first time I came in she really listened to what I had to say and picked dresses that looked great on me! I came back a second time to revisit my original favorites, since I was torn between two dresses that looked amazing on me- something I never thought would happen! She had them ready for me before hand and pulled some new ones for me to look at as well. The very first dress she picked for me had everything I had said I wanted with absolutely NO compromises! I teared up when I put it on and I knew. That was MY dress. She never rushed me and always made sure to not just ask me if I liked a dress or not- but why I did, or what about it I didn't. It helped make it so much easier to figure out exactly what I wanted and in the end I can not imagine wearing any other dress on my wedding day. It is hard to imagine putting so much trust in a stranger to help you pick out the most important dress that you will ever wear but I know that there will be no dress regret for this girl! My dress is perfect and I will never be able to thank Kim and the wonderful people at Elegant Lace enough. Read less
Services Used: Dress & Attire
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Claudia
Wedding:
4/16/2011
4.5/5.0
I had a great experience buying my dress here, however, my bridesmaids had a bit of trouble getting dresses ordered, which is why it's not all 5 stars.

Cynthia at Elegant Lace was great. She was fun to work with and she gave great advice. They have a great selection of dresses and they don't rush you.

I do think they try to get you to order bigger sizes so that you have to pay extra, but all in all it might be my only complaint.

I love my dress and I felt like a princess on my wedding day.
I had a great experience buying my dress here, however, my bridesmaids had a bit of trouble getting dresses ordered, which Read more...
I had a great experience buying my dress here, however, my bridesmaids had a bit of trouble getting dresses ordered, which is why it's not all 5 stars.

Cynthia at Elegant Lace was great. She was fun to work with and she gave great advice. They have a great selection of dresses and they don't rush you.

I do think they try to get you to order bigger sizes so that you have to pay extra, but all in all it might be my only complaint.

I love my dress and I felt like a princess on my wedding day. Read less
Services Used: Dress & Attire
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MrsTemple
Wedding:
8/1/2009
4.5/5.0
Elegant Lace was where I bought my dress, shoes, jewelry, mother's dress, mother's shoes, invitations, bridesmaids gowns, and it is also where we rented our tuxes. Because I bought my dress here, they gave deep discounts on all the other services they provided! We did have a few grouchy salespeople, but we were able to do business mostly with the person who sold me my dress (Maria), who was AWESOME! She is very attentive and shows how much she loves her job!
Elegant Lace was where I bought my dress, shoes, jewelry, mother's dress, mother's shoes, invitations, bridesmaids gowns, Read more...
Elegant Lace was where I bought my dress, shoes, jewelry, mother's dress, mother's shoes, invitations, bridesmaids gowns, and it is also where we rented our tuxes. Because I bought my dress here, they gave deep discounts on all the other services they provided! We did have a few grouchy salespeople, but we were able to do business mostly with the person who sold me my dress (Maria), who was AWESOME! She is very attentive and shows how much she loves her job! Read less
Services Used: Dress & Attire, Invitations, Jewelry
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Angie
Wedding:
7/25/2009
4.5/5.0
I got my wedding dress here as well as my bridesmaids� dresses, the flower girl's dress as well as my invitations and the groomsmen and grooms tux�s. This was truly a one stop shop and It was great for me! There were times where we had to wait for a while to be helped but when we were helped it was good service. My dress was fantastic and fit me perfectly as did my bridesmaid dresses. When you get everything here like I did you get discounts on certain things so if you are watching your budget it definitely helped!
I got my wedding dress here as well as my bridesmaids dresses, the flower girl's dress as well as my invitations and the Read more...
I got my wedding dress here as well as my bridesmaids� dresses, the flower girl's dress as well as my invitations and the groomsmen and grooms tux�s. This was truly a one stop shop and It was great for me! There were times where we had to wait for a while to be helped but when we were helped it was good service. My dress was fantastic and fit me perfectly as did my bridesmaid dresses. When you get everything here like I did you get discounts on certain things so if you are watching your budget it definitely helped! Read less
Services Used: Dress & Attire, Invitations
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MrsBitty
Wedding:
7/1/2007
4.5/5.0
I got my bridesmaid and flower girl dresses here. I went with some of my bridesmaids once, found the dress from a magazine in the store. I made an appt. to bring all my girls back and they took us in a timely manner. The only problem was the the flower girl dress did not have a part of the dress I asked for. It had to be sent back and fixed. They did this without a problem and at no cost to me. Everyone was friendly, unlike Trudy's bridal. I also found my purse there.
I got my bridesmaid and flower girl dresses here. I went with some of my bridesmaids once, found the dress from a magazine Read more...
I got my bridesmaid and flower girl dresses here. I went with some of my bridesmaids once, found the dress from a magazine in the store. I made an appt. to bring all my girls back and they took us in a timely manner. The only problem was the the flower girl dress did not have a part of the dress I asked for. It had to be sent back and fixed. They did this without a problem and at no cost to me. Everyone was friendly, unlike Trudy's bridal. I also found my purse there. Read less
Services Used: Dress & Attire
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Redheaducd
Wedding:
6/6/2009
4.4/5.0
I went to 7 or 8 different places and finally found my dress here. The attendant was very helpful and even let us take a few pics on my phone to send to my mom, who could not be there. She then spent MORE time with my sister while she tried on an hours worth of bridesmaid dresses. I loved my dress and it even came in early
(not sure they had much to do with that). Price was standard. They are much more flexible than say Trudys.
I went to 7 or 8 different places and finally found my dress here. The attendant was very helpful and even let us take a Read more...
I went to 7 or 8 different places and finally found my dress here. The attendant was very helpful and even let us take a few pics on my phone to send to my mom, who could not be there. She then spent MORE time with my sister while she tried on an hours worth of bridesmaid dresses. I loved my dress and it even came in early
(not sure they had much to do with that). Price was standard. They are much more flexible than say Trudys. Read less
Services Used: Dress & Attire
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travelgirl58
Wedding:
4/26/2008
4.4/5.0
I searched forever for a dress that wasn't too expensive and wasn't strapless. On a fluke, I stopped in here thinking that their dresses would be too expensive for me but what the heck. Surprise, they had a rack of floor models, samples, discontinued, etc. that were quite reasonably priced. After months and months of searching, I tried on a dress that fit me like a glove and was the style I was looking for. Because there was some make-up on it from people trying it on and the stitching on the zipper was coming out, I got the dress for a steal. I barely needed any alterations. We fixed the zipper and had the dress dry-cleaned and it was stunning.

Staff there were patient, but found that not everything I had looked at had been written on my card, so when I went back in for my veil, they couldn't find notes on the ones I had looked at. Ended up buying veil online as it was much much less expensive.

We also rented tuxes there and their pricing was very competitive. We also got a discount because I had bought my dress there. They were easygoing about pick-up and return.
I searched forever for a dress that wasn't too expensive and wasn't strapless. On a fluke, I stopped in here thinking that Read more...
I searched forever for a dress that wasn't too expensive and wasn't strapless. On a fluke, I stopped in here thinking that their dresses would be too expensive for me but what the heck. Surprise, they had a rack of floor models, samples, discontinued, etc. that were quite reasonably priced. After months and months of searching, I tried on a dress that fit me like a glove and was the style I was looking for. Because there was some make-up on it from people trying it on and the stitching on the zipper was coming out, I got the dress for a steal. I barely needed any alterations. We fixed the zipper and had the dress dry-cleaned and it was stunning.

Staff there were patient, but found that not everything I had looked at had been written on my card, so when I went back in for my veil, they couldn't find notes on the ones I had looked at. Ended up buying veil online as it was much much less expensive.

We also rented tuxes there and their pricing was very competitive. We also got a discount because I had bought my dress there. They were easygoing about pick-up and return. Read less
Services Used: Dress & Attire
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Private User
Wedding:
10/25/2013
4.3/5.0
The service was amazing but they ordered my dress in the wrong color! Be very careful with the sample color you tried on and the color on the order form. I ended up with the sample size which was in the correct color but had to be altered way down to my size. They have great alteration people they send you to so it worked out but we only got a small discount. Still a great place but this was my biggest wedding stressor!
The service was amazing but they ordered my dress in the wrong color! Be very careful with the sample color you tried on Read more...
The service was amazing but they ordered my dress in the wrong color! Be very careful with the sample color you tried on and the color on the order form. I ended up with the sample size which was in the correct color but had to be altered way down to my size. They have great alteration people they send you to so it worked out but we only got a small discount. Still a great place but this was my biggest wedding stressor! Read less
Services Used: Dress & Attire
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Sarah
Wedding:
9/17/2011
4.2/5.0
This store has beautiful dresses and I fell in love with my dress the moment I put it on! The staff there are great but there is one old lady at the front counter that is really rude, beware! I went in to make a payment and the old lady made me feel as if it was an inconvience for her to help me.
This store has beautiful dresses and I fell in love with my dress the moment I put it on! The staff there are great but Read more...
This store has beautiful dresses and I fell in love with my dress the moment I put it on! The staff there are great but there is one old lady at the front counter that is really rude, beware! I went in to make a payment and the old lady made me feel as if it was an inconvience for her to help me. Read less
Services Used: Dress & Attire
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Jessica
Wedding:
8/8/2010
4.2/5.0
although i decided to get my gown at davids bridal i shopped here but unfortunately the prices were too high for my budget. i wanted to give them a rating because they were really nice and polite to me.
although i decided to get my gown at davids bridal i shopped here but unfortunately the prices were too high for my Read more...
although i decided to get my gown at davids bridal i shopped here but unfortunately the prices were too high for my budget. i wanted to give them a rating because they were really nice and polite to me. Read less
Services Used: Dress & Attire
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barbarakobo
Wedding:
4/26/2009
4.2/5.0
Absolutely loved my dress. The most beautiful dress. Dress came early.
Absolutely loved my dress. The most beautiful dress. Dress came early.
Absolutely loved my dress. The most beautiful dress. Dress came early. Read less
Services Used: Dress & Attire
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Ariel
Wedding:
7/7/2007
4.2/5.0
The ladies in this shop are attentive & enjoyable to work with.
My entire party (men, women & children) looked fantastic in what we found there.
The ladies in this shop are attentive & enjoyable to work with.
My entire party (men, women & children) looked Read more...
The ladies in this shop are attentive & enjoyable to work with.
My entire party (men, women & children) looked fantastic in what we found there. Read less
Services Used: Dress & Attire
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ashandevan
Wedding:
8/21/2010
4.1/5.0
Lots and Lots of dresses to choose from and by far the best organized that you can be with a store full of huge dresses. But seriously good job on organization of dresses by section and style.
Lots and Lots of dresses to choose from and by far the best organized that you can be with a store full of huge dresses. Read more...
Lots and Lots of dresses to choose from and by far the best organized that you can be with a store full of huge dresses. But seriously good job on organization of dresses by section and style. Read less
Services Used: Dress & Attire
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Jonathan
Wedding:
9/29/2012
4.0/5.0
What made this place good was working with Maria and her personal attention she provided to the Bride. Prior to dress purchase she took quite a few calls for Q&A and though the groom thought i was pricey (it's a guy thing) the bride totally had a great experience while finding and finally saying "yes to the dress" like she wanted to do just as seen on tv.
What made this place good was working with Maria and her personal attention she provided to the Bride. Prior to dress Read more...
What made this place good was working with Maria and her personal attention she provided to the Bride. Prior to dress purchase she took quite a few calls for Q&A and though the groom thought i was pricey (it's a guy thing) the bride totally had a great experience while finding and finally saying "yes to the dress" like she wanted to do just as seen on tv. Read less
Services Used: Dress & Attire
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Alexandra & Al
Wedding:
10/4/2009
4.0/5.0
Over all I had a good experience at Elegant Lace. The store is a bit outdated when you walk in and depending on when you go, be on notice that it could potentially be very crowded with not enough sales people but they do their best to be attentive to everyone. My sales gal was Dee who was super friendly and I appreciated her honest opinions about some of the dresses I was trying on. I narrowed my selection down to two dresses at Elegant Lace and one at Rin's Bridal in San Mateo so I had to think about it for a few days. When I made my appointment to go back to Elegant Lace I chose the day Dee was working and when I went, she wasn't there. They didn't even have me in their appointment book! So I had Micki (manager?) help me and she assisted me with the final decision between the two dresses there. She then measured me and all was well. The gal who ultimately rang me up screwed up the price and I didn't notice until later, but a call to Micki cleared up that problem. That same gal also tried to get me to order a dress size way bigger than what I thought it should be and I held my ground with the size that I was measured for and I am glad I did because when the dress came in, it fit like a glove and only needed to be taken in in the bust.
I did have my bridesmaids order their dresses from here. Two of my three bridesmaids were out of state so the dresses were sent to them directly. The quality of the bridesmaid dresses were horrible. When my out of town bridesmaids took their dresses to their respective alterations people, both of their alterations people said these were some of the most shoddy dresses they had seen--like pieces jumbled and sewn together. One bridesmaids top of her dress was so big they weren't even sure they could remove that much material without damaging the dress (luckily they were able to) and the other one was okay after alterations, but the inside of the dress had strings and loose flaps of material!?! rather odd when you pay almost $180 for a dress that is custom made.
My wedding dress came in early and I was pleased with that. I also appreciated them letting me take pictures of me in the dresses I was trying on because my mom lives out of state so I had to email her pics of all the dresses I was trying on and alot of places won't let you do that. So aside from the bridesmaids dresses, I had a good experience here.
Over all I had a good experience at Elegant Lace. The store is a bit outdated when you walk in and depending on when you Read more...
Over all I had a good experience at Elegant Lace. The store is a bit outdated when you walk in and depending on when you go, be on notice that it could potentially be very crowded with not enough sales people but they do their best to be attentive to everyone. My sales gal was Dee who was super friendly and I appreciated her honest opinions about some of the dresses I was trying on. I narrowed my selection down to two dresses at Elegant Lace and one at Rin's Bridal in San Mateo so I had to think about it for a few days. When I made my appointment to go back to Elegant Lace I chose the day Dee was working and when I went, she wasn't there. They didn't even have me in their appointment book! So I had Micki (manager?) help me and she assisted me with the final decision between the two dresses there. She then measured me and all was well. The gal who ultimately rang me up screwed up the price and I didn't notice until later, but a call to Micki cleared up that problem. That same gal also tried to get me to order a dress size way bigger than what I thought it should be and I held my ground with the size that I was measured for and I am glad I did because when the dress came in, it fit like a glove and only needed to be taken in in the bust.
I did have my bridesmaids order their dresses from here. Two of my three bridesmaids were out of state so the dresses were sent to them directly. The quality of the bridesmaid dresses were horrible. When my out of town bridesmaids took their dresses to their respective alterations people, both of their alterations people said these were some of the most shoddy dresses they had seen--like pieces jumbled and sewn together. One bridesmaids top of her dress was so big they weren't even sure they could remove that much material without damaging the dress (luckily they were able to) and the other one was okay after alterations, but the inside of the dress had strings and loose flaps of material!?! rather odd when you pay almost $180 for a dress that is custom made.
My wedding dress came in early and I was pleased with that. I also appreciated them letting me take pictures of me in the dresses I was trying on because my mom lives out of state so I had to email her pics of all the dresses I was trying on and alot of places won't let you do that. So aside from the bridesmaids dresses, I had a good experience here. Read less
Services Used: Dress & Attire
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jamie.r.wilcox
Wedding:
7/12/2008
4.0/5.0
I was very happy with the dress that I got from Elegant Lace but I have to warn you that you better order it early. My wedding was in July and I ordered my dress the 2nd week of January. They assured my my dress arrive sometime in May. However, my dress did not come in till the 2nd week of June so I was kind of freaking out that that there wouldn't be enough time for alterations once it arrived. It all worked out and I had my dress altered and ready a good 2 weeks before the wedding, but it would have been nice to have had one less thing to worry about when your already worrying about everything else. They do have good quality dresses, but keep in mind ORDER SUPER EARLY!!
I was very happy with the dress that I got from Elegant Lace but I have to warn you that you better order it early. My Read more...
I was very happy with the dress that I got from Elegant Lace but I have to warn you that you better order it early. My wedding was in July and I ordered my dress the 2nd week of January. They assured my my dress arrive sometime in May. However, my dress did not come in till the 2nd week of June so I was kind of freaking out that that there wouldn't be enough time for alterations once it arrived. It all worked out and I had my dress altered and ready a good 2 weeks before the wedding, but it would have been nice to have had one less thing to worry about when your already worrying about everything else. They do have good quality dresses, but keep in mind ORDER SUPER EARLY!! Read less
Services Used: Dress & Attire
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Bride from San Jose
Wedding:
8/18/2007
4.0/5.0
I bought my veil here. I loved my veil. It took a long time to get though!
I bought my veil here. I loved my veil. It took a long time to get though!
I bought my veil here. I loved my veil. It took a long time to get though! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
9/7/2012
3.9/5.0
I had such a good experience with Elegant Lace. Patrice helped me find my wedding dress and she was incredible! I worked with a few other ladies as well and all of them were very helpful and seemed genuinely interested in making everything perfect. I took advantage of their Second Harvest Food Bank donation deal and it helped out with the cost of the dress. They even held onto the dress for me until I got the alterations done. The only reason I didn't give a 5/5 score was because I also got our invitations from Elegant Lace as well and had a few hickups. I chose them even though they were a little more than some of the other options I had reserched becsue they sold me on the one on one service they would provide. They didn't take American Express which was ok but since my only other option was my debit card, I was not thrilled to get home and find out I was double charged. When I had them look into it, they said they didn't see a double charge on their end. It was just a little incovenient since I had to do the leg work with my bank to get it straitened out and the lady I was dealing at Elegant Lace with wasn't overly helpul. In hindsight I probably would have just saved the money in the end and gone online. Everyone else I dealt with seemed to go above and beyond to make my experience special.
I had such a good experience with Elegant Lace. Patrice helped me find my wedding dress and she was incredible! I worked Read more...
I had such a good experience with Elegant Lace. Patrice helped me find my wedding dress and she was incredible! I worked with a few other ladies as well and all of them were very helpful and seemed genuinely interested in making everything perfect. I took advantage of their Second Harvest Food Bank donation deal and it helped out with the cost of the dress. They even held onto the dress for me until I got the alterations done. The only reason I didn't give a 5/5 score was because I also got our invitations from Elegant Lace as well and had a few hickups. I chose them even though they were a little more than some of the other options I had reserched becsue they sold me on the one on one service they would provide. They didn't take American Express which was ok but since my only other option was my debit card, I was not thrilled to get home and find out I was double charged. When I had them look into it, they said they didn't see a double charge on their end. It was just a little incovenient since I had to do the leg work with my bank to get it straitened out and the lady I was dealing at Elegant Lace with wasn't overly helpul. In hindsight I probably would have just saved the money in the end and gone online. Everyone else I dealt with seemed to go above and beyond to make my experience special. Read less
Services Used: Dress & Attire, Invitations
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tenkyuu
Wedding:
11/7/2009
3.9/5.0
I got my dress and bridesmaids' dresses from here. Synthia, the store owner, helped us. I brought a photo of a Watters WTOO dress I wanted, but was told it wouldn't arrive for a few months. Synthia pulled some dresses off the racks similar in style and I ended up falling in love with the first one she picked out for me (WTOO Alberta). Good experience overall.
I got my dress and bridesmaids' dresses from here. Synthia, the store owner, helped us. I brought a photo of a Watters Read more...
I got my dress and bridesmaids' dresses from here. Synthia, the store owner, helped us. I brought a photo of a Watters WTOO dress I wanted, but was told it wouldn't arrive for a few months. Synthia pulled some dresses off the racks similar in style and I ended up falling in love with the first one she picked out for me (WTOO Alberta). Good experience overall. Read less
Services Used: Dress & Attire
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Vanessa
Wedding:
7/26/2008
3.9/5.0
I had went to Elegant Lace because I was buying a bridesmaid dress for a wedding I was going to be in. After my fitting for that dress. I took my mom the next day to look at wedding dresses for me. It was so simple. I walked in found a few that looked good in the picture and one that my mom picked out. I didnt like the way it looked on the picture tag. I tried it on with all the accesories that were offered with that dress and I fell in LOVE with it. Our wedding took place on a beach in Carmel, but I was deteremined to get a huge princess dress with a train, because i am simply a princess! The lady that helped us said it would be like a Ralph Lauren ad. I was very excited! I went over my budget for the dress, which i wish now i had found a place to rent a wedding dress...cause now it will almost cost me the same to get it cleaned! YIKES!
I had went to Elegant Lace because I was buying a bridesmaid dress for a wedding I was going to be in. After my fitting Read more...
I had went to Elegant Lace because I was buying a bridesmaid dress for a wedding I was going to be in. After my fitting for that dress. I took my mom the next day to look at wedding dresses for me. It was so simple. I walked in found a few that looked good in the picture and one that my mom picked out. I didnt like the way it looked on the picture tag. I tried it on with all the accesories that were offered with that dress and I fell in LOVE with it. Our wedding took place on a beach in Carmel, but I was deteremined to get a huge princess dress with a train, because i am simply a princess! The lady that helped us said it would be like a Ralph Lauren ad. I was very excited! I went over my budget for the dress, which i wish now i had found a place to rent a wedding dress...cause now it will almost cost me the same to get it cleaned! YIKES! Read less
Services Used: Dress & Attire
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Krista
Wedding:
11/16/2013
3.8/5.0
Wide selection of dresses. Synthia was very helpful while I selected my wedding dress. She provides honest, valuable feedback on the styles I was trying on. It was an overall very pleasant experience shopping here for my wedding dress.
Wide selection of dresses. Synthia was very helpful while I selected my wedding dress. She provides honest, valuable Read more...
Wide selection of dresses. Synthia was very helpful while I selected my wedding dress. She provides honest, valuable feedback on the styles I was trying on. It was an overall very pleasant experience shopping here for my wedding dress. Read less
Services Used: Dress & Attire
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Lily
Wedding:
6/18/2011
3.8/5.0
The service was questionable if you didn't get the owner - Mickey.
Mickey really knows her stuff and she's fast and responsive. Unfortunately some of her front desk staff tend to take messages and not pass them on or they don't return calls. But if you don't mind doing a little bit of follow up this place is a great location to get your dress. And of course always try to work with Mickey. :) They always have the best prices around town so I highly recommend this store if you're a bride on a budget.
The service was questionable if you didn't get the owner - Mickey.
Mickey really knows her stuff and she's fast and Read more...
The service was questionable if you didn't get the owner - Mickey.
Mickey really knows her stuff and she's fast and responsive. Unfortunately some of her front desk staff tend to take messages and not pass them on or they don't return calls. But if you don't mind doing a little bit of follow up this place is a great location to get your dress. And of course always try to work with Mickey. :) They always have the best prices around town so I highly recommend this store if you're a bride on a budget. Read less
Services Used: Dress & Attire
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Fery
Wedding:
8/30/2009
3.8/5.0
I bought my dress at elegant lace because they had the best prices there. The place could actually use a bit more elegance! :) They weren't super responsive and customer service was actually better at Trudy's (they had the same dress) but they did have lower prices.
I bought my dress at elegant lace because they had the best prices there. The place could actually use a bit more Read more...
I bought my dress at elegant lace because they had the best prices there. The place could actually use a bit more elegance! :) They weren't super responsive and customer service was actually better at Trudy's (they had the same dress) but they did have lower prices. Read less
Services Used: Dress & Attire
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Kerri
Wedding:
7/11/2010
3.6/5.0
I found my wedding dress here, along with the bridesmaid dresses and tuxes for the guys. My complaints about this place are as follows: I had very specific colors in mind for our wedding and went here knowing that they have dresses that come in these colors. They tried to talk me out of our color choices many times before finally leaving it to me (thank you! It is my wedding after all!) After placing our orders, they again tried to talk me out of it, saying that people would think it was their fault that the dresses don't match. Um, hello! No one at the wedding cares about you, it's not about your store! Anyhow, the dresses all came in on time, they all looked great and we got plenty of compliments on them, with no changes made! The alterations lady they sent me to was amazing! Thuy was the one really great thing to come out of this store! She fixed everything in record time and was very accommodating! The guys got their tuxes here too. They all fit great, but the colors were mixed up so we had to rearrange the order they stood in so that they matched up with the girls. Kind of lame, but not that big a deal other than my husband called them so many times to make sure the colors were correct that it was annoying that they still screwed that up.
I found my wedding dress here, along with the bridesmaid dresses and tuxes for the guys. My complaints about this place Read more...
I found my wedding dress here, along with the bridesmaid dresses and tuxes for the guys. My complaints about this place are as follows: I had very specific colors in mind for our wedding and went here knowing that they have dresses that come in these colors. They tried to talk me out of our color choices many times before finally leaving it to me (thank you! It is my wedding after all!) After placing our orders, they again tried to talk me out of it, saying that people would think it was their fault that the dresses don't match. Um, hello! No one at the wedding cares about you, it's not about your store! Anyhow, the dresses all came in on time, they all looked great and we got plenty of compliments on them, with no changes made! The alterations lady they sent me to was amazing! Thuy was the one really great thing to come out of this store! She fixed everything in record time and was very accommodating! The guys got their tuxes here too. They all fit great, but the colors were mixed up so we had to rearrange the order they stood in so that they matched up with the girls. Kind of lame, but not that big a deal other than my husband called them so many times to make sure the colors were correct that it was annoying that they still screwed that up. Read less
Services Used: Dress & Attire
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Michelle
Wedding:
8/5/2007
3.6/5.0
They were great while you were there. However getting answers over the phone was another story.
They were great while you were there. However getting answers over the phone was another story.
They were great while you were there. However getting answers over the phone was another story. Read less
Services Used: Dress & Attire
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AlisonGara
Wedding:
6/23/2007
3.6/5.0
This was a nice store, first and only one I actually went to because I found my dress on the first trip! There were 3 that were beautiful and I had to choose from between them. The dress I chose was being discontinued so the floor model was my only choice, I have no experience with them ordering a dress size for me and return visits!
This was a nice store, first and only one I actually went to because I found my dress on the first trip! There were 3 that Read more...
This was a nice store, first and only one I actually went to because I found my dress on the first trip! There were 3 that were beautiful and I had to choose from between them. The dress I chose was being discontinued so the floor model was my only choice, I have no experience with them ordering a dress size for me and return visits! Read less
Services Used: Dress & Attire
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Taniya
Wedding:
8/20/2006
3.5/5.0
The sales person that assisted me was very helpful. After trying on many dresses and almost giving up, she brought me a dress based on what she thought I would like...and it was perfect!!! It was better than any I had chosen to try on. I loved it and chose it for my dress. Their seamstress there also helped alot and customized my straps for me. I never went to any other bridal store. I got lucky with Elegant Lace Bridal.
The sales person that assisted me was very helpful. After trying on many dresses and almost giving up, she brought me a Read more...
The sales person that assisted me was very helpful. After trying on many dresses and almost giving up, she brought me a dress based on what she thought I would like...and it was perfect!!! It was better than any I had chosen to try on. I loved it and chose it for my dress. Their seamstress there also helped alot and customized my straps for me. I never went to any other bridal store. I got lucky with Elegant Lace Bridal. Read less
Services Used: Dress & Attire
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April
Wedding:
6/21/2008
3.1/5.0
there were some good things like all the dresses came in early but then that was a good thing because the order one of the flower girls dresses in a girls size 4 and not 18 months like the should but they fixed it
there were some good things like all the dresses came in early but then that was a good thing because the order one of the Read more...
there were some good things like all the dresses came in early but then that was a good thing because the order one of the flower girls dresses in a girls size 4 and not 18 months like the should but they fixed it Read less
Services Used: Dress & Attire
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yeloduck
Wedding:
8/31/2008
2.5/5.0
I had a bad experience with this vendor. I chose my dress and found that it was cheaper at Elegant Lace than any other bridal store in the area. We made an appointment for fittings and the service was just ok. However, after we bought the dress they took my measurements with my jeans and padded bra ON. I thought this was weird but assumed that since they were professionals, they knew what they were doing. They ended up fitting me for a dress that was two sizes too big. By the time it arrived, we didn't have enough time to order a new dress, and the dress was HUGE on me. Because of the style, it could only be altered so much, and so I had extra fabric and gaps in my wedding dress. I don't know if this was carelessness on their part or if they intentionally ordered a larger size so that their seamstresses would get business. Either way, it was a terrible experience and I was VERY unhappy with it.
I had a bad experience with this vendor. I chose my dress and found that it was cheaper at Elegant Lace than any other Read more...
I had a bad experience with this vendor. I chose my dress and found that it was cheaper at Elegant Lace than any other bridal store in the area. We made an appointment for fittings and the service was just ok. However, after we bought the dress they took my measurements with my jeans and padded bra ON. I thought this was weird but assumed that since they were professionals, they knew what they were doing. They ended up fitting me for a dress that was two sizes too big. By the time it arrived, we didn't have enough time to order a new dress, and the dress was HUGE on me. Because of the style, it could only be altered so much, and so I had extra fabric and gaps in my wedding dress. I don't know if this was carelessness on their part or if they intentionally ordered a larger size so that their seamstresses would get business. Either way, it was a terrible experience and I was VERY unhappy with it. Read less
Services Used: Dress & Attire
Bg21
emcgra
Wedding:
7/16/2011
1.9/5.0
My bridal consultant was great and I do love my dress. The owner of the business and her daughter are rude and very unprofessional. When I ordered by dress they told me it would be here in 6 months, which seemed like a long time to be but ok. I called a few times within the six months to make sure everything was still on time. If the dress arrived when they said it would, it would have left me 3 weeks for alternations. When I called about a week before the date they said it would be here the told me the original date they had given me was the date is was going to ship no arrive. So my 3 weeks for alternations turned into two weeks. When both my mother and I talked to the owner about this she was unsympathetic and acted like she did not care. I asked them many times if there was anything they could do to get here sooner and they could do nothing. We finally found out that is was ready and shipped and they shipped it ground!!! The bridal shop should have made them ship it air so it wouldn’t take another week to get here!!!

Avoid at all costs!!
My bridal consultant was great and I do love my dress. The owner of the business and her daughter are rude and very Read more...
My bridal consultant was great and I do love my dress. The owner of the business and her daughter are rude and very unprofessional. When I ordered by dress they told me it would be here in 6 months, which seemed like a long time to be but ok. I called a few times within the six months to make sure everything was still on time. If the dress arrived when they said it would, it would have left me 3 weeks for alternations. When I called about a week before the date they said it would be here the told me the original date they had given me was the date is was going to ship no arrive. So my 3 weeks for alternations turned into two weeks. When both my mother and I talked to the owner about this she was unsympathetic and acted like she did not care. I asked them many times if there was anything they could do to get here sooner and they could do nothing. We finally found out that is was ready and shipped and they shipped it ground!!! The bridal shop should have made them ship it air so it wouldn’t take another week to get here!!!

Avoid at all costs!! Read less
Services Used: Dress & Attire
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Steph
Wedding:
7/17/2010
1.6/5.0
I purchased my bridesmaid dresses and rented our tuxes from Elegant Lace, which resulted in 2 polar spectrum experiences.

We looked at other places for our bridesmaid dresses, but found that Elegant Lace had the best price. They offered a discount to the girls if they paid in full, and did an excellent job in measuring the girls and accomodating their payment schedules. The dresses came in a little while before expected, and were pristine quality. All were exactly as expected, including the extra fabric that we ordered. Based on this experience, I was thrilled with Elegant Lace and decided to rent our tuxes from them.

Bad idea. The tux process was horrific. First, when we went in there with the guys, the staff only came over to write down what we decided on. There was no advice on the different tux styles, and one of the groomsmen had to explain to everyone the differences. Everything got ordered, and they gave a discount since we had bought our bm dresses from there too. The day came to pick up the tuxes. We called in the AM to see if the tuxes were ready, as we had a PM rehearsal dinner. We were informed the tuxes wouldn't be in until after 3 and we said we would pick them up the next day. At 6:30pm, we got a call saying our tuxes had just come in. The next day (1 day before our wedding), the guys went to go pick up the tuxes...Out of 9 tuxes, 2 fit. These "2" are questionable, as the guys went alone and both said they felt it was huge but that the sales woman convinced them that it was the right size so they took it. When I say they don't fit, what I mean is that they were a FEW sizes too large, small, or super short. Whoever measured messed up, since a handful of the guys who went on the same day were in this boat. My husband was told by the associate "It doesn't matter if its big, its just one day..wear it anyways, who cares..." He responded with that he was the groom and that it was a big deal. We were assured the tuxes would be in the next day by 11 -- which our wedding was at 3 about an hour away..... While one of our groomsmen who was there alone was waiting, he heard the associates in the back area talking about how our party must have all shifted in weight since it couldn't be their fault the tuxes didn't fit. When I called to ask if there was any way possible to get the tuxes in at 8am from FEDEX, the woman on the phone proceeded to scream at me telling me this was all my fault for not picking them up on thursday as we were suppose to..(We tried! And we didn't get a call till 6:30 pm saying they were ready). She full on started screaming at me and when my mom took the phone, she screamed at her and made accusations about our party. We called the general manager who assured us the tuxes would be in first thing in the morning and didn't necessarily make things right, but made it slightly better. When the guys picked up the tuxes the next day, they were there at the time when they were suppose to be and for the most part, there weren't any problems. However, this isn't something you want to be dealing with on the day of your wedding when 7/9 tuxes are WRONG and there is a fear that they still might not be correct when they come.

All in all, its unfortunate but I wouldn't recommend elegant lace. I might recommend them for bridesmaid dresses, but would steer clear if you are looking for a tux place.
I purchased my bridesmaid dresses and rented our tuxes from Elegant Lace, which resulted in 2 polar spectrum Read more...
I purchased my bridesmaid dresses and rented our tuxes from Elegant Lace, which resulted in 2 polar spectrum experiences.

We looked at other places for our bridesmaid dresses, but found that Elegant Lace had the best price. They offered a discount to the girls if they paid in full, and did an excellent job in measuring the girls and accomodating their payment schedules. The dresses came in a little while before expected, and were pristine quality. All were exactly as expected, including the extra fabric that we ordered. Based on this experience, I was thrilled with Elegant Lace and decided to rent our tuxes from them.

Bad idea. The tux process was horrific. First, when we went in there with the guys, the staff only came over to write down what we decided on. There was no advice on the different tux styles, and one of the groomsmen had to explain to everyone the differences. Everything got ordered, and they gave a discount since we had bought our bm dresses from there too. The day came to pick up the tuxes. We called in the AM to see if the tuxes were ready, as we had a PM rehearsal dinner. We were informed the tuxes wouldn't be in until after 3 and we said we would pick them up the next day. At 6:30pm, we got a call saying our tuxes had just come in. The next day (1 day before our wedding), the guys went to go pick up the tuxes...Out of 9 tuxes, 2 fit. These "2" are questionable, as the guys went alone and both said they felt it was huge but that the sales woman convinced them that it was the right size so they took it. When I say they don't fit, what I mean is that they were a FEW sizes too large, small, or super short. Whoever measured messed up, since a handful of the guys who went on the same day were in this boat. My husband was told by the associate "It doesn't matter if its big, its just one day..wear it anyways, who cares..." He responded with that he was the groom and that it was a big deal. We were assured the tuxes would be in the next day by 11 -- which our wedding was at 3 about an hour away..... While one of our groomsmen who was there alone was waiting, he heard the associates in the back area talking about how our party must have all shifted in weight since it couldn't be their fault the tuxes didn't fit. When I called to ask if there was any way possible to get the tuxes in at 8am from FEDEX, the woman on the phone proceeded to scream at me telling me this was all my fault for not picking them up on thursday as we were suppose to..(We tried! And we didn't get a call till 6:30 pm saying they were ready). She full on started screaming at me and when my mom took the phone, she screamed at her and made accusations about our party. We called the general manager who assured us the tuxes would be in first thing in the morning and didn't necessarily make things right, but made it slightly better. When the guys picked up the tuxes the next day, they were there at the time when they were suppose to be and for the most part, there weren't any problems. However, this isn't something you want to be dealing with on the day of your wedding when 7/9 tuxes are WRONG and there is a fear that they still might not be correct when they come.

All in all, its unfortunate but I wouldn't recommend elegant lace. I might recommend them for bridesmaid dresses, but would steer clear if you are looking for a tux place. Read less
Services Used: Dress & Attire
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bride2800
Wedding:
1/12/2008
1.5/5.0
I wanted to look for my dress here because my sister-in-law bought hers at this store. When I called for an appointment, they were very rude. I asked what designers would fit my price range as they ask for you to bring in pictures, and they transfered me to four different people who all told me rudely, "we don't do price quotes". That is fine, but I was just asking which designers were under $2000 so I could look at someone within my budget, not for a quote on a specific dress. Once they understood that, they told me two names in a hurried and rude tone, and hung up on me! They were so rude they hung up on me when I called to schedule an appointment! A friend went there, and her dress was $500 more than where she ended up buying it. They don't allow you to take pictures.
I ended up buying a flower girl dress there to avoid driving a long distance, and it took almost 1/2 hour for someone to come ring us up. The flower girl dress came in okay, but there is no way I would buy a wedding dress from them.
I wanted to look for my dress here because my sister-in-law bought hers at this store. When I called for an appointment, Read more...
I wanted to look for my dress here because my sister-in-law bought hers at this store. When I called for an appointment, they were very rude. I asked what designers would fit my price range as they ask for you to bring in pictures, and they transfered me to four different people who all told me rudely, "we don't do price quotes". That is fine, but I was just asking which designers were under $2000 so I could look at someone within my budget, not for a quote on a specific dress. Once they understood that, they told me two names in a hurried and rude tone, and hung up on me! They were so rude they hung up on me when I called to schedule an appointment! A friend went there, and her dress was $500 more than where she ended up buying it. They don't allow you to take pictures.
I ended up buying a flower girl dress there to avoid driving a long distance, and it took almost 1/2 hour for someone to come ring us up. The flower girl dress came in okay, but there is no way I would buy a wedding dress from them. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.2/5.0
Do Not Go Here!

This was where we got our Bridesmaids dresses, and at first the experience was positive. They have a very nice, helpful staff. They even called us after we ordered the dresses to assure us that there would be no need to put a rush order on them, because they were scheduled to come in plenty of time for the wedding. We had been concerned that there would not be enough time to make alterations after they came in, and they were quick to alleviate our concerns. Then they called four weeks early to say the dresses were in! That was the end of our positive experience.

When we went to pick up the dresses, there were two charges for $60 each for rush orders on two of the three dresses. When we disputed the charge (because they told us earlier there wouldn't be one, and at no time told us additional charges would be added to our order), the owner came out and was completely rude! She refused to give us the dresses unless we paid the rush charge, and defended the charge by saying "they needed to add it to protect their reputation". Lesson learned: Their reputation should be overcharging their customers and taking advantage of people who are getting married!

We will NOT recommend them to anyone, and will NOT be getting alterations done there.
Do Not Go Here!

This was where we got our Bridesmaids dresses, and at first the experience was positive. They Read more...
Do Not Go Here!

This was where we got our Bridesmaids dresses, and at first the experience was positive. They have a very nice, helpful staff. They even called us after we ordered the dresses to assure us that there would be no need to put a rush order on them, because they were scheduled to come in plenty of time for the wedding. We had been concerned that there would not be enough time to make alterations after they came in, and they were quick to alleviate our concerns. Then they called four weeks early to say the dresses were in! That was the end of our positive experience.

When we went to pick up the dresses, there were two charges for $60 each for rush orders on two of the three dresses. When we disputed the charge (because they told us earlier there wouldn't be one, and at no time told us additional charges would be added to our order), the owner came out and was completely rude! She refused to give us the dresses unless we paid the rush charge, and defended the charge by saying "they needed to add it to protect their reputation". Lesson learned: Their reputation should be overcharging their customers and taking advantage of people who are getting married!

We will NOT recommend them to anyone, and will NOT be getting alterations done there. Read less
Services Used: Dress & Attire
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RachelElizabeth
Wedding:
4/16/2011
0.9/5.0
Okay, this was the first dress shop that I went to in July, 2010. I had Ala as my consultant and absolutely loved the experience. I went to other shops after this one (David's Bridal--weren't as knowledgable, a little more pricey, Bella Mia--don't care at all about you, and Trudy's-- total snobs). I came back not long after and bought the 2nd dress I had tried on and a veil. Ala accidentally charged me for the whole purchase instead of just taking deposits, which, although that was frustrating, I figured that I would have to pay it all anyway.

My dress came in a few months later and I was thrilled! Ala sold me some cups to put into the dress since I wasn't able to find a bra that would go with it. Unfortunately, I am now getting the dress fitted and it is TOO BIG and do to the beading, it can only be taken in so much and the CUPS ARE WRONG too. So talk to your seamstress before you decide on the dress size and lingerie--each designer has different seam allowances, so depending on the designer and the design of the dress, it may be easier to let out than to take in.

Onto my veil...Surprisingly, the veil did not come in until the very end of November, FIVE MONTHS AFTER ordering it. That was fine since I'm not getting married until July, but it was the wrong veil. Then they REORDERED it, but when it arrived, they LOST IT and completely forgot about me. So finally, after calling them repeatedly, one of the owners realized the mistake and ordered my veil a THIRD TIME. I finally got it, after ordering and paying for it NINE MONTHS AGO and it has a STAIN.

Long story, short:
CONS
-terrible communication
-Lose merchandise
-Lie
-Employees are uneducated and incompetent
-Lose your file

PROS
-Ala knows what looks good on you
-Nice
Okay, this was the first dress shop that I went to in July, 2010. I had Ala as my consultant and absolutely loved the Read more...
Okay, this was the first dress shop that I went to in July, 2010. I had Ala as my consultant and absolutely loved the experience. I went to other shops after this one (David's Bridal--weren't as knowledgable, a little more pricey, Bella Mia--don't care at all about you, and Trudy's-- total snobs). I came back not long after and bought the 2nd dress I had tried on and a veil. Ala accidentally charged me for the whole purchase instead of just taking deposits, which, although that was frustrating, I figured that I would have to pay it all anyway.

My dress came in a few months later and I was thrilled! Ala sold me some cups to put into the dress since I wasn't able to find a bra that would go with it. Unfortunately, I am now getting the dress fitted and it is TOO BIG and do to the beading, it can only be taken in so much and the CUPS ARE WRONG too. So talk to your seamstress before you decide on the dress size and lingerie--each designer has different seam allowances, so depending on the designer and the design of the dress, it may be easier to let out than to take in.

Onto my veil...Surprisingly, the veil did not come in until the very end of November, FIVE MONTHS AFTER ordering it. That was fine since I'm not getting married until July, but it was the wrong veil. Then they REORDERED it, but when it arrived, they LOST IT and completely forgot about me. So finally, after calling them repeatedly, one of the owners realized the mistake and ordered my veil a THIRD TIME. I finally got it, after ordering and paying for it NINE MONTHS AGO and it has a STAIN.

Long story, short:
CONS
-terrible communication
-Lose merchandise
-Lie
-Employees are uneducated and incompetent
-Lose your file

PROS
-Ala knows what looks good on you
-Nice Read less
Services Used: Dress & Attire
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Private User
Wedding:
5/25/2014
0.0/5.0
Brides do not come here. I had an absolutely awful experience. I came in to purchase my dress well in advance. I worked with a lady who was fairly nice when I was purchasing my dress. I spent a lot of money on my dress. I picked "the dress." I tried on the floor sample which was my specific size, it fit well. I asked the lady to order that exact size and model since it was nearly perfect. I would not have to make very alterations on the dress. I was never called or emailed explaining that the dress had arrived. I went down to the store myself since I tried to call but could not get through to the store. They could not find my chart with my information and kept calling me the wrong name. They finally found my chart and explained that my dress had arrived. I tried the dress on and it did not fit. The lace on the dress looked used. At this point I was in tears since my wedding was months away. She explained it was not a mistake. I asked the staff to retrieve the initial dress I tried on which is what I had ordered. I tried that on and it fit perfectly. I tried on the one that was ordered incorrectly and it was nearly falling off of me. The staff did not admit that an error had occurred. They referred me to a tailor who worked with them. I said I had no problem working with the tailor but I would not pay for that cost. After minutes of arguing with me I left the store. I called the following day and spoke to the owner of the store, who was not helpful herself. She was extremely rude. She did admit to me that the issue was that the floor sample had been altered and returned at a certain point, therefore the size on the floor was misrepresented and not true to size. I had my dress altered myself and paid for the full dress. Future buyers please take my review seriously and be careful.
Brides do not come here. I had an absolutely awful experience. I came in to purchase my dress well in advance. I worked Read more...
Brides do not come here. I had an absolutely awful experience. I came in to purchase my dress well in advance. I worked with a lady who was fairly nice when I was purchasing my dress. I spent a lot of money on my dress. I picked "the dress." I tried on the floor sample which was my specific size, it fit well. I asked the lady to order that exact size and model since it was nearly perfect. I would not have to make very alterations on the dress. I was never called or emailed explaining that the dress had arrived. I went down to the store myself since I tried to call but could not get through to the store. They could not find my chart with my information and kept calling me the wrong name. They finally found my chart and explained that my dress had arrived. I tried the dress on and it did not fit. The lace on the dress looked used. At this point I was in tears since my wedding was months away. She explained it was not a mistake. I asked the staff to retrieve the initial dress I tried on which is what I had ordered. I tried that on and it fit perfectly. I tried on the one that was ordered incorrectly and it was nearly falling off of me. The staff did not admit that an error had occurred. They referred me to a tailor who worked with them. I said I had no problem working with the tailor but I would not pay for that cost. After minutes of arguing with me I left the store. I called the following day and spoke to the owner of the store, who was not helpful herself. She was extremely rude. She did admit to me that the issue was that the floor sample had been altered and returned at a certain point, therefore the size on the floor was misrepresented and not true to size. I had my dress altered myself and paid for the full dress. Future buyers please take my review seriously and be careful. Read less
Services Used: Dress & Attire
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Jaclyn
Wedding:
10/4/2013
0.0/5.0
These ladies tried to get me to order a dress two sizes too big. I had to pay my alterationist extra to make the dress an extra size smaller. Their sample dresses were strained, stinky, and stretched out. I unfortunately bought my dress through them, thinking that a trunk sale would save us some money... They told me the dress was a brand new style, but when I looked it up after I bought it, I found out it was TWO YEARS old and I paid WAY more than if I had bought it off of CraigsList. The staff was extremely rude, pushy, and not at all flexible with making appointments once they have your money. Avoid these incompetent people and save yourself some heartache...
These ladies tried to get me to order a dress two sizes too big. I had to pay my alterationist extra to make the dress an Read more...
These ladies tried to get me to order a dress two sizes too big. I had to pay my alterationist extra to make the dress an extra size smaller. Their sample dresses were strained, stinky, and stretched out. I unfortunately bought my dress through them, thinking that a trunk sale would save us some money... They told me the dress was a brand new style, but when I looked it up after I bought it, I found out it was TWO YEARS old and I paid WAY more than if I had bought it off of CraigsList. The staff was extremely rude, pushy, and not at all flexible with making appointments once they have your money. Avoid these incompetent people and save yourself some heartache... Read less
Services Used: Dress & Attire

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