130x130 sq 1395830411554 dsc103

Elegant Touch

Altamont , NY
CONTACT US
CONTACT US

LOCATION

6787 Route 158
altamont, NY 12009 US (map)

PHONE

518-356-5008
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Elegant Touch is a full service off premise catering specialist. We are active members is the catering field, we have been publish in a national catering magazine, and have had write ups... Read more
Elegant Touch is a full service off premise catering specialist. We are active members is the catering field, we have been publish in a national catering magazine, and have had write ups in both local paper and telivision spots on both our food and service. We continue our education in the industry and work to bring our clients new hot trends and food that is a culinary pop in your mouth.

We are at your service from the moment you book us to help answer questions, guide you through the process and just make your wedding experience enhance from the moment you get engage.

Our food in create each morsel in our kitchens, we use no process or frozen foods just fresh ingredients and when possible local. Our food is that homemade comfort and sophisicate depending on your pallet.

We stride to out do, and create the perfect experienc. Our love of food, cooking and decor has re-enforce our creative hold over the Wedding industry. Read less
Catering

PHOTOS

130x130 sq 1225104730328 2008events 21
130x130 sq 1225104817218 2008events 22

INFO FOR CATERING

What event services do you provide?
Clean Up, Delivery, Set Up
What catering services do you provide?
Buffet, Cake Cutting, Cocktail Reception, Dessert, Family Style, French Service, Hors d'oeuvres, Plated, Server(s), Stations
What types of cuisine do you cater?
American, Asian, Cajun, Caribbean, Chinese, French, German, Italian, Japanese, Latin American, Mediterranean, Mexican, Middle Eastern, Southern, Southwestern, Spanish, Thai
What dietary needs can you accommodate?
Gluten Free, Kosher, Lactose Free, No Pork, Organic, Vegan, Vegetarian
What bar services do you provide?
Champagne Toast, House Beer, House Liquor, House Wine, Premium Liquor, Specialty Beer, Specialty Wine
Which of the following items can you provide?
Chairs, Tables
Which of the following items can you provide?
Barware, China, Chocolate Fountain, Flatware, Glassware, Linens

REVIEWS

4.1
out of 5.0
4.2/5.0
4.1/5.0
4.1/5.0
4.0/5.0
3.9/5.0
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Default vendor profile pic
Ashley
Wedding:
10/14/2017
5.0/5.0
Kim and Deb were so wonderful to work with! They made sure we were aware and available to attend the tasting, which was amazing!! Also, we started booking our vendors a year and a half before the date and they were very accommodating with all of our changes we made during that time. The day of the wedding their servers made a point to bring myself and my now husband our drink of choice and they brought over entire serving trays full of our hors d'oeuvres while we took pictures! I also asked them to make sure I got the apple cider donuts and they made sure to do that! They were awesome and made us feel like it was all about us! Can I tell you.... the food was SO delicious! So, VERY delicious. Everyone RAVED about it!!
Kim and Deb were so wonderful to work with! They made sure we were aware and available to attend the tasting, which was Read more...
Kim and Deb were so wonderful to work with! They made sure we were aware and available to attend the tasting, which was amazing!! Also, we started booking our vendors a year and a half before the date and they were very accommodating with all of our changes we made during that time. The day of the wedding their servers made a point to bring myself and my now husband our drink of choice and they brought over entire serving trays full of our hors d'oeuvres while we took pictures! I also asked them to make sure I got the apple cider donuts and they made sure to do that! They were awesome and made us feel like it was all about us! Can I tell you.... the food was SO delicious! So, VERY delicious. Everyone RAVED about it!! Read less
Services Used: Catering
Default vendor profile pic
Anonymous
Wedding:
Recently Married
0.6/5.0
Hiring Elegant Touch was the worst decision I made as a bride. My husband and I are supposed to be enjoying life as newlyweds. Instead, we are dealing with phone calls, texts, and emails from wedding guests and vendors who did not get to eat at our wedding because of the services they failed to provide.

1) They ran out of food at both stations and did not serve any of the vendor meals we paid for. Wedding guests and vendors had to heat up leftover lasagna from our rehearsal dinner because Elegant Touch ran out of food.

2) The food they served was drastically different than what we were served at our initial tasting. Instead of scallop ceviche, they served some kind of raw tuna mush with avocado. The duck buns they served was hard as a rock (both the meat and the bun). My mother in law went into the chef tent to complain and was told a new tray would come out. The tray never came.

3) They were rude, and defensive during the entire wedding planning process. After the wedding when we approached them with our complaints, they played the blame game...pointing fingers at our wedding planner, the venue and anyone else they could. They also tried to tell us they "donated" our leftover wedding food to a local church group. I would love to know the name of the group because they were probably served better food than the guests at our wedding.

1 star is generous for the amount of pain this catering service caused us. I'm including my phone number here for anyone who wants to contact me before hiring Elegant Touch. Cell: 714-757-9449
Hiring Elegant Touch was the worst decision I made as a bride. My husband and I are supposed to be enjoying life as Read more...
Hiring Elegant Touch was the worst decision I made as a bride. My husband and I are supposed to be enjoying life as newlyweds. Instead, we are dealing with phone calls, texts, and emails from wedding guests and vendors who did not get to eat at our wedding because of the services they failed to provide.

1) They ran out of food at both stations and did not serve any of the vendor meals we paid for. Wedding guests and vendors had to heat up leftover lasagna from our rehearsal dinner because Elegant Touch ran out of food.

2) The food they served was drastically different than what we were served at our initial tasting. Instead of scallop ceviche, they served some kind of raw tuna mush with avocado. The duck buns they served was hard as a rock (both the meat and the bun). My mother in law went into the chef tent to complain and was told a new tray would come out. The tray never came.

3) They were rude, and defensive during the entire wedding planning process. After the wedding when we approached them with our complaints, they played the blame game...pointing fingers at our wedding planner, the venue and anyone else they could. They also tried to tell us they "donated" our leftover wedding food to a local church group. I would love to know the name of the group because they were probably served better food than the guests at our wedding.

1 star is generous for the amount of pain this catering service caused us. I'm including my phone number here for anyone who wants to contact me before hiring Elegant Touch. Cell: 714-757-9449 Read less
Services Used: Catering
Elegant Touch responded with the following comments:

This review is totally wrong, the bride has made complaints that we have proven to a third party that we did nothing wrong and went above what was expected. The day of wedding which was October of last year there was not an issue, bride and groom thank us, said day was perfect then all of sudden a week later there were problems. We respond she brought it to a third party which agree that are company did nothing wrong. As far as being hard to work with I would be happy to share the many many emails from the bride thanking us for being so cooperative. We take what we do seriously and our proud of my team and the 35 years we have been serving our clients
One of the problems with the internet is any one can go on and say whatever they want, does not matter if its the truth or not.
Default vendor profile pic
Sara
Wedding:
10/1/2016
5.0/5.0
The planning was easy with many options to choose from and flexibility with how we wanted to pull off our event. Deb and Kim were very responsive to all our questions. Kathy and her staff did a great job at our event - they were attentive and professional. There was plenty of delicious food to go around!
The planning was easy with many options to choose from and flexibility with how we wanted to pull off our event. Deb and Read more...
The planning was easy with many options to choose from and flexibility with how we wanted to pull off our event. Deb and Kim were very responsive to all our questions. Kathy and her staff did a great job at our event - they were attentive and professional. There was plenty of delicious food to go around! Read less
Services Used: Catering
Default vendor profile pic
Martha
Wedding:
9/17/2016
5.0/5.0
Elegant Touch catered my September 17th wedding at the Canfield Casino and did an amazing job. The food was excellent and everyone continues to rave about how great it was - particularly the appetizers that they could not get enough of. I also had a mac and cheese station (Elegant Touch has some of the best stations) that everyone absolutely loved. The service was perfect, the waitstaff is very accommodating, and Kim and Deb are so easy to work with. Highly recommend!
Elegant Touch catered my September 17th wedding at the Canfield Casino and did an amazing job. The food was excellent and Read more...
Elegant Touch catered my September 17th wedding at the Canfield Casino and did an amazing job. The food was excellent and everyone continues to rave about how great it was - particularly the appetizers that they could not get enough of. I also had a mac and cheese station (Elegant Touch has some of the best stations) that everyone absolutely loved. The service was perfect, the waitstaff is very accommodating, and Kim and Deb are so easy to work with. Highly recommend! Read less
Services Used: Catering
Default vendor profile pic
Jessica
Wedding:
8/21/2016
5.0/5.0
We chose Elegant Touch to cater our small (~60 people, including some children) wedding at the Altamont Manor. From the beginning planning stages right up until the very end of wedding night, they were amazing to work with and attentive to every detail. Guests raved about the delicious food, beautiful settings, and professionalism of the staff - everything went smoothly and looked effortless. I can't recommend Elegant Touch highly enough!
We chose Elegant Touch to cater our small (~60 people, including some children) wedding at the Altamont Manor. From the Read more...
We chose Elegant Touch to cater our small (~60 people, including some children) wedding at the Altamont Manor. From the beginning planning stages right up until the very end of wedding night, they were amazing to work with and attentive to every detail. Guests raved about the delicious food, beautiful settings, and professionalism of the staff - everything went smoothly and looked effortless. I can't recommend Elegant Touch highly enough! Read less
Services Used: Catering
Default vendor profile pic
faith
Wedding:
6/27/2015
3.0/5.0
Elegant Touch had many ups and downs, but in the end the wedding ran very smoothly, food was good and service was positive. However we felt their communication, professionalism when responding to us and overall customer service was lacking during the planning process. Once we booked we had trouble getting a hold of them and at times felt their responses to reasonable questions were rude and curt. Overall we felt uncomfortable interacting with them and at the end of the day there is enough to worry about without feeling uncomfortable checking in with your catering team. Again there were no issues the day of and the wedding ran smoothly. However this is a customer service industry and we believe theirs could use some help.
Elegant Touch had many ups and downs, but in the end the wedding ran very smoothly, food was good and service was Read more...
Elegant Touch had many ups and downs, but in the end the wedding ran very smoothly, food was good and service was positive. However we felt their communication, professionalism when responding to us and overall customer service was lacking during the planning process. Once we booked we had trouble getting a hold of them and at times felt their responses to reasonable questions were rude and curt. Overall we felt uncomfortable interacting with them and at the end of the day there is enough to worry about without feeling uncomfortable checking in with your catering team. Again there were no issues the day of and the wedding ran smoothly. However this is a customer service industry and we believe theirs could use some help. Read less
Services Used: Catering
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
4.9/5.0
The Elegant Touch of Altamont is exactly that! Our party was a dream come true! The stations were beautifully executed and filled with great food (stuffed mushrooms, hand-made egg rolls, and tasty fondue.....(our tastes were pretty different and Deb was able to coordinate beautifully with ET's executive chef Kim...) The food and decor was above and beyond what I have had with other caterers and is truly made with love and dedication...I have already re-booked the ET team for a New Years eve party this year!!! Can't wait to see what creative things Debbie and Kim will come up with for our masquerade themed party:) Many many many thanks for rising to the occasion...highly recommended.... :))
The Elegant Touch of Altamont is exactly that! Our party was a dream come true! The stations were beautifully executed and Read more...
The Elegant Touch of Altamont is exactly that! Our party was a dream come true! The stations were beautifully executed and filled with great food (stuffed mushrooms, hand-made egg rolls, and tasty fondue.....(our tastes were pretty different and Deb was able to coordinate beautifully with ET's executive chef Kim...) The food and decor was above and beyond what I have had with other caterers and is truly made with love and dedication...I have already re-booked the ET team for a New Years eve party this year!!! Can't wait to see what creative things Debbie and Kim will come up with for our masquerade themed party:) Many many many thanks for rising to the occasion...highly recommended.... :)) Read less
Services Used: Catering, Flowers, Invitations, Lighting & Decor
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
Kim and Deb and the entire staff did a beautiful job on our Christmas Wedding!!! The food was extraordinary, the service was efficient, polite, professional and friendly....Kim and Deb produced some of the most beautiful presentations for our guests with both the food and table decorations.....This is the most talented and unique caterer in the Capital District.....A big THANK YOU for not letting us down!!!!
Kim and Deb and the entire staff did a beautiful job on our Christmas Wedding!!! The food was extraordinary, the service Read more...
Kim and Deb and the entire staff did a beautiful job on our Christmas Wedding!!! The food was extraordinary, the service was efficient, polite, professional and friendly....Kim and Deb produced some of the most beautiful presentations for our guests with both the food and table decorations.....This is the most talented and unique caterer in the Capital District.....A big THANK YOU for not letting us down!!!! Read less
Services Used: Catering
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
I've worked with Elegant Touch quite a few times in the past. They have not only catered my wedding in 2002 but both my children's baby showers and most recently my nieces first birthday. Time after time they have not only provided food my guests rave for months about but always continue to provide excellent service and unique displays and ideas. I'm sure we will be doing business again in the future and I would recommend them to anyone else.
I've worked with Elegant Touch quite a few times in the past. They have not only catered my wedding in 2002 but both my Read more...
I've worked with Elegant Touch quite a few times in the past. They have not only catered my wedding in 2002 but both my children's baby showers and most recently my nieces first birthday. Time after time they have not only provided food my guests rave for months about but always continue to provide excellent service and unique displays and ideas. I'm sure we will be doing business again in the future and I would recommend them to anyone else. Read less
Services Used: Catering
Default vendor profile pic
Private User
Wedding:
10/4/2013
1.2/5.0
I don’t even know where to begin to write this review, other than I feel like ET completely ruined my wedding day for me. Up to the wedding (including the tasting), we were sure we picked the right vendor. However, ET did not pull through for us on our wedding day. First of all we had 2 meal options for our guests. When ET first started bringing out meals my mother had to tell THEIR wait staff that there were 2 options because they were just going around slamming down one single type of plate in front of everyone. Then the chicken they served our guests (and the B&G) I don’t think can even classify as chicken...they might as well grilled up some chalk and threw it on a plate, it was SO dry and no one ended up eating it at all and most guests left our wedding hungry. Also, at the tasting they gave us a HUGE heaping of butternut squash soup which was absolutely delicious. At the wedding, they served it in little shot glasses to our guests, most of our guests thought it was dressing for a salad. The cocktail hour I was told was nothing special at all, and there was no silver ware or plates for guests to help themselves to the cocktail food. They also only had about 3 servers for a wedding of 130 guests…it took about 2.5 hours for dinner to get served. They closed our 5 hour complete open bar about 30 minutes early. Also, they only brought one bartender, who was SO SLOW, most people had to wait 30 minutes for even a beer. I paid for mini pies to be served as dessert (in lieu of a wedding cake as we were trying to stick with a fall theme) and Elegant Touch took it upon themselves to bring in large pies and cut them (most people wouldn't pick knit about this but we paid almost $400 for small individual pies). To top it all off, when I called the Monday after my wedding to discuss this with them, I was told there was nothing they could do and I should’ve told them while at the wedding (I'm sorry but no bride should complaining and worrying about that).
I don’t even know where to begin to write this review, other than I feel like ET completely ruined my wedding day for me. Read more...
I don’t even know where to begin to write this review, other than I feel like ET completely ruined my wedding day for me. Up to the wedding (including the tasting), we were sure we picked the right vendor. However, ET did not pull through for us on our wedding day. First of all we had 2 meal options for our guests. When ET first started bringing out meals my mother had to tell THEIR wait staff that there were 2 options because they were just going around slamming down one single type of plate in front of everyone. Then the chicken they served our guests (and the B&G) I don’t think can even classify as chicken...they might as well grilled up some chalk and threw it on a plate, it was SO dry and no one ended up eating it at all and most guests left our wedding hungry. Also, at the tasting they gave us a HUGE heaping of butternut squash soup which was absolutely delicious. At the wedding, they served it in little shot glasses to our guests, most of our guests thought it was dressing for a salad. The cocktail hour I was told was nothing special at all, and there was no silver ware or plates for guests to help themselves to the cocktail food. They also only had about 3 servers for a wedding of 130 guests…it took about 2.5 hours for dinner to get served. They closed our 5 hour complete open bar about 30 minutes early. Also, they only brought one bartender, who was SO SLOW, most people had to wait 30 minutes for even a beer. I paid for mini pies to be served as dessert (in lieu of a wedding cake as we were trying to stick with a fall theme) and Elegant Touch took it upon themselves to bring in large pies and cut them (most people wouldn't pick knit about this but we paid almost $400 for small individual pies). To top it all off, when I called the Monday after my wedding to discuss this with them, I was told there was nothing they could do and I should’ve told them while at the wedding (I'm sorry but no bride should complaining and worrying about that). Read less
Services Used: Catering

MAP

 
6787 Route 158, altamont, NY 12009 See On Map
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