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Elizabeth Arden, Red Door Salon and Spas

Washington , DC
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LOCATION

5225 Wisconsin Ave NW
Washington, DC US 20015 (map)
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Beauty & Health

REVIEWS

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Andria
Wedding:
9/7/2013
2.4/5.0
I hadn't heard the best things about Red Door but I figured they are nationally reputable (and other salons I had found couldn't fit in myself and my bridesmaids at the same time) so we booked hair and make-up for myself and two of my bridesmaids.

I don't want to vent on this review, so I will just say two things:
1) overpriced and snooty
2) think they know it all

I showed up with a photo of how I wanted my hair. note, this was a photo of ME as a bridesmaid years ago so I knew the style would work on my hair. My stylist convinced me the style was very dated and wouldn't look good. OK OK my bad for letting her change my mind but I thought Ok Im paying $150 for my hair, this lady is a professional and I should trust her.

Well I hated my hair. AND, it TOTALLY fell out 2 hours later. I told her whatever she did, please please just make it stay put bc hte last thing I wanted to worry about was my hair when I was dancing and running around. TWO HOURS LATER it TOTALLY fell out. Luckily, someone at the wedding was a stylist and was able to fix it for the rest of the night but she was baffled that a professional had done my hair. She said "wait is there any hairsprray at all in here?" and "why are there only a handful of bobby pins?" she thought I must have gone to a beauty school NOT a highly prestigious salon. There were other issues I had with this place but I don't feel like wasting any more time so I'll be brief - DONT GO HERE to get your hair done.

Please note that if it wasn't for my wonderful make up stylist, I would have given this place all zeros. My make up was just what I wanted. It was way overpriced for what it was, BUT at least it lasted and was what I wanted.
I hadn't heard the best things about Red Door but I figured they are nationally reputable (and other salons I had found Read more...
I hadn't heard the best things about Red Door but I figured they are nationally reputable (and other salons I had found couldn't fit in myself and my bridesmaids at the same time) so we booked hair and make-up for myself and two of my bridesmaids.

I don't want to vent on this review, so I will just say two things:
1) overpriced and snooty
2) think they know it all

I showed up with a photo of how I wanted my hair. note, this was a photo of ME as a bridesmaid years ago so I knew the style would work on my hair. My stylist convinced me the style was very dated and wouldn't look good. OK OK my bad for letting her change my mind but I thought Ok Im paying $150 for my hair, this lady is a professional and I should trust her.

Well I hated my hair. AND, it TOTALLY fell out 2 hours later. I told her whatever she did, please please just make it stay put bc hte last thing I wanted to worry about was my hair when I was dancing and running around. TWO HOURS LATER it TOTALLY fell out. Luckily, someone at the wedding was a stylist and was able to fix it for the rest of the night but she was baffled that a professional had done my hair. She said "wait is there any hairsprray at all in here?" and "why are there only a handful of bobby pins?" she thought I must have gone to a beauty school NOT a highly prestigious salon. There were other issues I had with this place but I don't feel like wasting any more time so I'll be brief - DONT GO HERE to get your hair done.

Please note that if it wasn't for my wonderful make up stylist, I would have given this place all zeros. My make up was just what I wanted. It was way overpriced for what it was, BUT at least it lasted and was what I wanted. Read less
Services Used: Beauty & Health
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Cecelia
Wedding:
6/7/2013
0.9/5.0
Please note that this is for a specific Red Door location with a specific service. I did a make-up trial at the Red Door Salon in Friendship Heights, DC which was a horrible experience. Unfortunately I had to pay $60, but I definitely did not use them for my wedding make-up. (I did, however, end up getting my hair done there, which I was pleased with.)
So, in one word, the make-up artist was rude. Very rude, very pushy, didn't listen to me at all, and did a poor job. He pretty much started off by right away caking foundation on, without asking anything about what I liked, or testing any hues on my skin, etc. I told him throughout the process that I felt like it was too much - I would ask him to take some off, and his response was "Well if that's what you think maybe you shouldn't wear any make-up at all. Do you want your zit to show too?" I would also ask my sister what she thought, and she said she thought it was a little much. The make-up artist turned to her and said "Well, it's not your wedding, so.." I couldn't believe how unprofessional he was. At the end, I told him I felt out of my comfort zone and didn't feel like myself. Him: "As the make-up professional, I'm going to tell you that you SHOULD feel out of your comfort zone." Seriously? To top it off, I got home and realized that nothing was rubbed in well. The make up lines were so clear on my face and it couldn't be more obvious that I had make up caked on. I was so displeased.
Please note that this is for a specific Red Door location with a specific service. I did a make-up trial at the Red Door Read more...
Please note that this is for a specific Red Door location with a specific service. I did a make-up trial at the Red Door Salon in Friendship Heights, DC which was a horrible experience. Unfortunately I had to pay $60, but I definitely did not use them for my wedding make-up. (I did, however, end up getting my hair done there, which I was pleased with.)
So, in one word, the make-up artist was rude. Very rude, very pushy, didn't listen to me at all, and did a poor job. He pretty much started off by right away caking foundation on, without asking anything about what I liked, or testing any hues on my skin, etc. I told him throughout the process that I felt like it was too much - I would ask him to take some off, and his response was "Well if that's what you think maybe you shouldn't wear any make-up at all. Do you want your zit to show too?" I would also ask my sister what she thought, and she said she thought it was a little much. The make-up artist turned to her and said "Well, it's not your wedding, so.." I couldn't believe how unprofessional he was. At the end, I told him I felt out of my comfort zone and didn't feel like myself. Him: "As the make-up professional, I'm going to tell you that you SHOULD feel out of your comfort zone." Seriously? To top it off, I got home and realized that nothing was rubbed in well. The make up lines were so clear on my face and it couldn't be more obvious that I had make up caked on. I was so displeased. Read less
Services Used: Beauty & Health
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ELC
Wedding:
5/21/2011
4.0/5.0
The perfect place for a relaxing mani/pedi with my bridal party.
The perfect place for a relaxing mani/pedi with my bridal party.
The perfect place for a relaxing mani/pedi with my bridal party. Read less
Services Used: Beauty & Health
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Celeste
Wedding:
4/30/2011
5.0/5.0
Nicholas, or Nikki as I called him, did an incredible job with my make-up. He is very knowledgeable in make-up artistry. He definitely knew how to enhance my features while making sure that I don't look "too made up" in person and in pictures. I came in for one trial and I loved what he did. Nicholas is simply the best! I highly recommend him!!
Nicholas, or Nikki as I called him, did an incredible job with my make-up. He is very knowledgeable in make-up artistry. Read more...
Nicholas, or Nikki as I called him, did an incredible job with my make-up. He is very knowledgeable in make-up artistry. He definitely knew how to enhance my features while making sure that I don't look "too made up" in person and in pictures. I came in for one trial and I loved what he did. Nicholas is simply the best! I highly recommend him!! Read less
Services Used: Beauty & Health
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pebblesanne
Wedding:
6/19/2010
4.7/5.0
I loved my wedding hair and makeup done at the red door salon in chevy chase dc. I booked the trial hair and makeup because I was nervous as I'd never had my hair or makeup done before. As it turned out I had a different makeup artist on the actual day b/c the artist who did my trial had to leave town unexpectedly and even though my hairstylst was the same, my hair looked really different on the day of the wedding that it did on the trial. I liked it a lot better for the wedding so I was happy but I do wonder if the trial was necessary -- and it was pricey. I guess it gave me a peace of mind though. Given that so many people are looking at you and there will be so many pictures taken, I decided to splurge on the hair and makeup and would do it again. I'm actually going back to the same people (Laura and Melissa) for my hair and makeup for my sister's wedding. They were very nice at the salon and did their best to keep me relaxed on my wedding day.
I loved my wedding hair and makeup done at the red door salon in chevy chase dc. I booked the trial hair and makeup Read more...
I loved my wedding hair and makeup done at the red door salon in chevy chase dc. I booked the trial hair and makeup because I was nervous as I'd never had my hair or makeup done before. As it turned out I had a different makeup artist on the actual day b/c the artist who did my trial had to leave town unexpectedly and even though my hairstylst was the same, my hair looked really different on the day of the wedding that it did on the trial. I liked it a lot better for the wedding so I was happy but I do wonder if the trial was necessary -- and it was pricey. I guess it gave me a peace of mind though. Given that so many people are looking at you and there will be so many pictures taken, I decided to splurge on the hair and makeup and would do it again. I'm actually going back to the same people (Laura and Melissa) for my hair and makeup for my sister's wedding. They were very nice at the salon and did their best to keep me relaxed on my wedding day. Read less
Services Used: Beauty & Health
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cindylouwho821
Wedding:
9/20/2009
5.0/5.0
I can't say enough about how happy I was with using Red Door for my hair and makeup. Isabelle did my makeup, and she really listened and gave me exactly what I wanted. She also did the makeup for my bridesmaids and they looked great. Abby is a genius with hair. As thrilled as I was with my trial, she did an even better job on my wedding day, giving me exactly what I dreamed of. I also had small wild daisies to add to the 'do that day, and she had no problem with it. It was perfect. She also did the hair for all my bridesmaids, and they looked great. Abby and Isabelle came to our hotel room, they were prompt, worked quickly and were pleasant and professional.
I can't say enough about how happy I was with using Red Door for my hair and makeup. Isabelle did my makeup, and she Read more...
I can't say enough about how happy I was with using Red Door for my hair and makeup. Isabelle did my makeup, and she really listened and gave me exactly what I wanted. She also did the makeup for my bridesmaids and they looked great. Abby is a genius with hair. As thrilled as I was with my trial, she did an even better job on my wedding day, giving me exactly what I dreamed of. I also had small wild daisies to add to the 'do that day, and she had no problem with it. It was perfect. She also did the hair for all my bridesmaids, and they looked great. Abby and Isabelle came to our hotel room, they were prompt, worked quickly and were pleasant and professional. Read less
Services Used: Beauty & Health
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lee
Wedding:
1/25/2009
4.0/5.0
Niki did my make-up just as I wanted......but better than I had hoped for.
Rick did my problem hair in a cleaver way that made me look great.
I have never been as happy with my total apearence as after these artists were done
Niki did my make-up just as I wanted......but better than I had hoped for.
Rick did my problem hair in a cleaver way Read more...
Niki did my make-up just as I wanted......but better than I had hoped for.
Rick did my problem hair in a cleaver way that made me look great.
I have never been as happy with my total apearence as after these artists were done Read less
Services Used: Beauty & Health
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jccburke
Wedding:
12/27/2008
0.9/5.0
I had my trial run for hair and make up here for a hefty amount of money. The stylist did not listen to my request and insisted on an updo because "that's what brides are supposed to do." Needless to say my hair didn't look anywhere near what I wanted and the make-up just got worse. After the make-up artist was done my face felt 20 pounds heavier from all the make-up she used - when I requested a light look. Yuck - I didn't like the outcome and the fact that no one listened to me.
I had my trial run for hair and make up here for a hefty amount of money. The stylist did not listen to my request and Read more...
I had my trial run for hair and make up here for a hefty amount of money. The stylist did not listen to my request and insisted on an updo because "that's what brides are supposed to do." Needless to say my hair didn't look anywhere near what I wanted and the make-up just got worse. After the make-up artist was done my face felt 20 pounds heavier from all the make-up she used - when I requested a light look. Yuck - I didn't like the outcome and the fact that no one listened to me. Read less
Services Used: Beauty & Health
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MFP
Wedding:
8/30/2008
2.1/5.0
The hair was done by Rick and it fell a bit soon after I left. The make up by Isabella was great- she was very good. Rick also did my mom's hair and it was pretty bad- she had to go home and re do it- even the manicurist said "oh you have to get your hair done now" after she had it done. Star the manicurist is great there- very sweet!

They over-charged and when we asked about this they said that the bill was correct to only call us later in the car to say they made a mistake. I called to make a complain after the day- because that day- I didn't want to argue and just wanted to enjoy my day- but I never got a return call.

While they have a bridal consultant- I didn't find her to do anything, except want my photograph for their album. I would recomend the make-up and manicure, the rest- not so much.
The hair was done by Rick and it fell a bit soon after I left. The make up by Isabella was great- she was very good. Rick Read more...
The hair was done by Rick and it fell a bit soon after I left. The make up by Isabella was great- she was very good. Rick also did my mom's hair and it was pretty bad- she had to go home and re do it- even the manicurist said "oh you have to get your hair done now" after she had it done. Star the manicurist is great there- very sweet!

They over-charged and when we asked about this they said that the bill was correct to only call us later in the car to say they made a mistake. I called to make a complain after the day- because that day- I didn't want to argue and just wanted to enjoy my day- but I never got a return call.

While they have a bridal consultant- I didn't find her to do anything, except want my photograph for their album. I would recomend the make-up and manicure, the rest- not so much. Read less
Services Used: Beauty & Health
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Lauren
Wedding:
7/19/2008
5.0/5.0
AMAZING. i used Isabelle for my make-up- she airbrushed my foundation and also put false lashes on me. I HIGHLY reccomend her, she will also come to your house. Rick did my hair and it was exactly what i wanted!!
AMAZING. i used Isabelle for my make-up- she airbrushed my foundation and also put false lashes on me. I HIGHLY reccomend Read more...
AMAZING. i used Isabelle for my make-up- she airbrushed my foundation and also put false lashes on me. I HIGHLY reccomend her, she will also come to your house. Rick did my hair and it was exactly what i wanted!! Read less
Services Used: Beauty & Health
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Amanda
Wedding:
6/28/2008
5.0/5.0
Elizabeth Arden in DC is a fabulous place to go for wedding makeup. I highly, highly recommend Isabelle Williams their makeup artist. She listens actively to the client, engages them in a makeup plan and has an artist's touch in her applications. For my experience, I went to another makeup artist prior to scheduling Isabelle and had a horrible time. It was a week before the wedding when I realized my wedding day was not the time to take chances with makeup and on a whim I contacted Elizabeth Arden and found Isabelle. She had several other weddings to prepare for before mine, but was willing to come in early for me. During our trial, every worry I had from my prior experience disappeared. I wanted a golden natural glow that highlighted my tan and blonde hair and Isabelle delivered. She used spray makeup as a foundation and it was perfect. It was light and fresh. Her color choices for eyes and face enhanced my pink undertones and highlighted my eyes without seeming heavy. She made me look like the best version of myself...while still looking like myself. I could've cried when she finished I was so delighted with the look.
Elizabeth Arden in DC is a fabulous place to go for wedding makeup. I highly, highly recommend Isabelle Williams their Read more...
Elizabeth Arden in DC is a fabulous place to go for wedding makeup. I highly, highly recommend Isabelle Williams their makeup artist. She listens actively to the client, engages them in a makeup plan and has an artist's touch in her applications. For my experience, I went to another makeup artist prior to scheduling Isabelle and had a horrible time. It was a week before the wedding when I realized my wedding day was not the time to take chances with makeup and on a whim I contacted Elizabeth Arden and found Isabelle. She had several other weddings to prepare for before mine, but was willing to come in early for me. During our trial, every worry I had from my prior experience disappeared. I wanted a golden natural glow that highlighted my tan and blonde hair and Isabelle delivered. She used spray makeup as a foundation and it was perfect. It was light and fresh. Her color choices for eyes and face enhanced my pink undertones and highlighted my eyes without seeming heavy. She made me look like the best version of myself...while still looking like myself. I could've cried when she finished I was so delighted with the look. Read less
Services Used: Beauty & Health
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Elise
Wedding:
8/4/2007
4.8/5.0
I had such a great experience at Red Door! I made my appointments at the last moment, and they went out of their way to make room for us on a busy Saturday morning. Kim did my hair, and it looked so elegant and beautiful. It was a bit pricey, but really it was worth every penny! They really saved the day. And their hair stylists do bridal and fashion show hair on a regular basis, so they are current on the most up-to-date styles and know exactly what brides want!
I had such a great experience at Red Door! I made my appointments at the last moment, and they went out of their way to Read more...
I had such a great experience at Red Door! I made my appointments at the last moment, and they went out of their way to make room for us on a busy Saturday morning. Kim did my hair, and it looked so elegant and beautiful. It was a bit pricey, but really it was worth every penny! They really saved the day. And their hair stylists do bridal and fashion show hair on a regular basis, so they are current on the most up-to-date styles and know exactly what brides want! Read less
Services Used: Beauty & Health
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Michele
Wedding:
6/2/2007
3.6/5.0
The Elizabeth Arden Red Door Spa in Reston had great quality of service, but they were running 30 minutes behind, which made me 30 minutes later than I was supposed to be. This is frustrating because the last thing you need is more stress on an already packed day. I do have to say, though, that they earned lotsa brownie points when they had the make-up artist that I had requested show up on that day even though she wasn't supposed to be there! Overall, I would recommend.
The Elizabeth Arden Red Door Spa in Reston had great quality of service, but they were running 30 minutes behind, which Read more...
The Elizabeth Arden Red Door Spa in Reston had great quality of service, but they were running 30 minutes behind, which made me 30 minutes later than I was supposed to be. This is frustrating because the last thing you need is more stress on an already packed day. I do have to say, though, that they earned lotsa brownie points when they had the make-up artist that I had requested show up on that day even though she wasn't supposed to be there! Overall, I would recommend. Read less
Services Used: Beauty & Health
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Izabella
Wedding:
4/15/2006
4.5/5.0
Work with Aziza for wedding hair - she works wonders. For make up use Nikki, he is a true artist.
Work with Aziza for wedding hair - she works wonders. For make up use Nikki, he is a true artist.
Work with Aziza for wedding hair - she works wonders. For make up use Nikki, he is a true artist. Read less
Services Used: Beauty & Health
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Andrea
Wedding:
4/8/2006
4.6/5.0
My mom and I had fantastic facial, manicure, and pedicure here the day before the wedding. They were wonderful, relaxing, but expensive! It was by far the nicest spa treatments I have ever had and relaxed us completely!
My mom and I had fantastic facial, manicure, and pedicure here the day before the wedding. They were wonderful, relaxing, Read more...
My mom and I had fantastic facial, manicure, and pedicure here the day before the wedding. They were wonderful, relaxing, but expensive! It was by far the nicest spa treatments I have ever had and relaxed us completely! Read less
Services Used: Beauty & Health
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erianna000
Wedding:
10/15/2005
3.4/5.0
Overall I was pleased. Nikki is the absoulte BEST make-up artist in the city. He is amazing. Gigi did my hair and it did not stay up past the ceremony which really upset me after the fact since my heair is less then perfect in our pictures. It is not a relaxing place since the pace of the salon is quite fast, but they managed to shuffle us around and fit my large group in with little to no headache.
Overall I was pleased. Nikki is the absoulte BEST make-up artist in the city. He is amazing. Gigi did my hair and it did Read more...
Overall I was pleased. Nikki is the absoulte BEST make-up artist in the city. He is amazing. Gigi did my hair and it did not stay up past the ceremony which really upset me after the fact since my heair is less then perfect in our pictures. It is not a relaxing place since the pace of the salon is quite fast, but they managed to shuffle us around and fit my large group in with little to no headache. Read less
Services Used: Beauty & Health
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Abigail
Wedding:
3/4/2004
5.0/5.0
The makeup artist Nikki listened to exactly what I wanted... I was super pleased.
The makeup artist Nikki listened to exactly what I wanted... I was super pleased.
The makeup artist Nikki listened to exactly what I wanted... I was super pleased. Read less
Services Used: Beauty & Health

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5225 Wisconsin Ave NW, Washington, DC 20015 See On Map
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