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Elly's Formal Wear & Bridals

Kihei, Maui , HI
CONTACT US
CONTACT US

LOCATION

145 North Kihei Road, Sugar Beach Resort
Kihei, Maui, HI 96753 US (map)

PHONE

808-879-7010

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Father of the Bride, Father of the Groom, Flower Girls, Groom, Groomsmen, Mother of the Bride, Mother of the Groom, Ring Bearers
Which of the following services do you provide??
Alterations, Rentals, Sample Sales
Which of the following items do you offer?
Bridal Belts, Bridal Gowns, Formal Gowns, Garters, Hair Accessories, Jewelry, Plus Size Gowns, Sample Gowns, Shoes, Tuxedo Rentals, Tuxedos, Undergarments, Veils
What is the average turnaround time for a bridal gown? (select one)
Less than 6 months, 6-8 months
How often do you receive new bridal gowns?
Monthly, Seasonally
What is your return policy?
Exchanges, Final Sale

REVIEWS

4.4
out of 5.0
4.4/5.0
4.5/5.0
4.3/5.0
4.3/5.0
4.5/5.0
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Default vendor profile pic
Jacklyn
Wedding:
8/13/2015
5.0/5.0
I arrived at sugar beach 3 days before my dress did and 2 days before the wedding and my husband had nothing!! They were a little schocked i waited untill the very last moment like i alweays do but hands down handled it no problem, they squeezed in mine and my daughters dressed to be steamed and made sure the hubby looked stunning, Elly is there in the mox everyday and so friendly and nice, you cant rest easy if your dealing with ellys!!
I arrived at sugar beach 3 days before my dress did and 2 days before the wedding and my husband had nothing!! They were a Read more...
I arrived at sugar beach 3 days before my dress did and 2 days before the wedding and my husband had nothing!! They were a little schocked i waited untill the very last moment like i alweays do but hands down handled it no problem, they squeezed in mine and my daughters dressed to be steamed and made sure the hubby looked stunning, Elly is there in the mox everyday and so friendly and nice, you cant rest easy if your dealing with ellys!! Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
Before our wedding, my fiancee and I went to Elly's and met with Terri. We explained that our wedding was in two weeks and Terri came and opened her shop especially for us on a Sunday afternoon. She was so patient with us, knew our wants before we even voiced them, and made us feel like a king and queen.

The shop itself is such an experience. Terri had every style we could have wanted to try. My fiancee imagined herself in a simple elegant dress that was unique and hip as well, and Terri immediately found her a selection of styles that fit her taste until we found the perfect one: it accentuated her natural beauty, and had a dash of red just to be bold and original.

I felt so transformed in my tux, which was m
Before our wedding, my fiancee and I went to Elly's and met with Terri. We explained that our wedding was in two weeks and Read more...
Before our wedding, my fiancee and I went to Elly's and met with Terri. We explained that our wedding was in two weeks and Terri came and opened her shop especially for us on a Sunday afternoon. She was so patient with us, knew our wants before we even voiced them, and made us feel like a king and queen.

The shop itself is such an experience. Terri had every style we could have wanted to try. My fiancee imagined herself in a simple elegant dress that was unique and hip as well, and Terri immediately found her a selection of styles that fit her taste until we found the perfect one: it accentuated her natural beauty, and had a dash of red just to be bold and original.

I felt so transformed in my tux, which was m Read less
Services Used: Dress & Attire
Default vendor profile pic
Lynn
Wedding:
12/5/2014
5.0/5.0
We traveled from Oregon for our wedding in December and had both my dress (after being folded up in a carry-on suitcase!) and my husband's clothes steamed/pressed. Everything came out great and turnaround time was less than 24 hours.
We traveled from Oregon for our wedding in December and had both my dress (after being folded up in a carry-on suitcase!) Read more...
We traveled from Oregon for our wedding in December and had both my dress (after being folded up in a carry-on suitcase!) and my husband's clothes steamed/pressed. Everything came out great and turnaround time was less than 24 hours. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
3.9/5.0
Elly and the staff were very helpful. They were flexible with timings.
Elly and the staff were very helpful. They were flexible with timings.
Elly and the staff were very helpful. They were flexible with timings. Read less
Services Used: Dress & Attire
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Kara
Wedding:
5/25/2012
4.8/5.0
We walked in while visiting the island, hoping to find a dress before my mom left for the mainland (I was living on Oahu) and while she usually requires an appointment, she was open and willing to help us out. Elly listened to what I wanted and our price range and I ended up with a beautiful dress.
We walked in while visiting the island, hoping to find a dress before my mom left for the mainland (I was living on Oahu) Read more...
We walked in while visiting the island, hoping to find a dress before my mom left for the mainland (I was living on Oahu) and while she usually requires an appointment, she was open and willing to help us out. Elly listened to what I wanted and our price range and I ended up with a beautiful dress. Read less
Services Used: Dress & Attire
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Heather
Wedding:
3/4/2012
4.0/5.0
Elly's is a cute boutique style shop and although small they offer quality. They are very personable and friendly but also Terri is very knowledgable when it comes to wedding gowns. I went in knowing what I wanted, unfortunately they didn't carry that exact gown so Terri helped me try on similar gowns by the designer and assisted in ordering my dream dress. The minimal alterations that were done were flawless. I also rented the grooms suit from here because of the great customer service and it looked fantastic. Highly recommended!
Elly's is a cute boutique style shop and although small they offer quality. They are very personable and friendly but also Read more...
Elly's is a cute boutique style shop and although small they offer quality. They are very personable and friendly but also Terri is very knowledgable when it comes to wedding gowns. I went in knowing what I wanted, unfortunately they didn't carry that exact gown so Terri helped me try on similar gowns by the designer and assisted in ordering my dream dress. The minimal alterations that were done were flawless. I also rented the grooms suit from here because of the great customer service and it looked fantastic. Highly recommended! Read less
Services Used: Dress & Attire
Default vendor profile pic
Danielle
Wedding:
1/28/2012
2.5/5.0
I was really disappointed in the service I received from Elly's as they came highly recommened. First off I took my dress (from davids bridal) there to be altered. It was very expensive and they did a horrible job. They took in my dress 2inches to much and then told me that "I must have gained weight" in 1 week from my first fitting. (mind you that I am a tiny girl my dress was a size 0 and I have been this size for almost all my life) They also did a horrible job on the hem which was crooked and cut wrong. When I went back the third time. The dress fit but was very very snug. They said that was the best they could do!. We also rented all the tuxedos from them. They charged us $120 for vest that we never even got, 2 of the groomsmen pants didn't fit, and the ring bearer shoes were also to small and we had to buy new shoes the day of the wedding. They absolutely would not refund nor make any adjustments to the payments I already made. The sad thing is Elly and her daughter are really nice people. Im not sure who the other lady is that works there but she needs to go! I would not recommend them to anyone! sorry!
I was really disappointed in the service I received from Elly's as they came highly recommened. First off I took my dress Read more...
I was really disappointed in the service I received from Elly's as they came highly recommened. First off I took my dress (from davids bridal) there to be altered. It was very expensive and they did a horrible job. They took in my dress 2inches to much and then told me that "I must have gained weight" in 1 week from my first fitting. (mind you that I am a tiny girl my dress was a size 0 and I have been this size for almost all my life) They also did a horrible job on the hem which was crooked and cut wrong. When I went back the third time. The dress fit but was very very snug. They said that was the best they could do!. We also rented all the tuxedos from them. They charged us $120 for vest that we never even got, 2 of the groomsmen pants didn't fit, and the ring bearer shoes were also to small and we had to buy new shoes the day of the wedding. They absolutely would not refund nor make any adjustments to the payments I already made. The sad thing is Elly and her daughter are really nice people. Im not sure who the other lady is that works there but she needs to go! I would not recommend them to anyone! sorry! Read less
Services Used: Dress & Attire
Default vendor profile pic
RanKris
Wedding:
7/16/2011
5.0/5.0
I found my dress after only trying 3 on! Everyone at Elly's was very friendly and I absolutely loved my dress! I would definitely recommend going here!!
I found my dress after only trying 3 on! Everyone at Elly's was very friendly and I absolutely loved my dress! I would Read more...
I found my dress after only trying 3 on! Everyone at Elly's was very friendly and I absolutely loved my dress! I would definitely recommend going here!! Read less
Services Used: Dress & Attire
Bg2
fabutan
Wedding:
5/6/2011
3.5/5.0
My fiancé ended up buying his suit, but we rented suits for our groomsmen from Elly's formalwear for our destination wedding. I have mixed reviews about our experience. Overall, everything worked out fine for our groomsmen and no major problems resulted. We submitted their measurements on-line months in advance and confirmed our appointment beforehand. We initially sent multiple e-mail requests by mistake and received different price quotes, which was odd. However, the owner was very accommodating. We booked a package deal (including suit, tie, shoes, etc.) and the price was reasonable. Replies were not always prompt - I inquired about dress pressing and never received a response.

The alterations were 'iffy'. All of the suit trousers were consistently 2 inches shorter than they should've been. We had to leave them with Elly's for adjustment (despite the initial promise that we could have alterations done and pick-up the same day). The process took longer than we expected, but wasn't a big deal.

The store was busy and some aspects were unorganized (i.e. kept asking us what we were there for, couldn't get names and suit packages matched up at first). The appointment took longer than we would've liked and we weren’t attended to quickly. However, the final alterations looked fine and the guys had no complaints.

During the initial appointment, we witnessed a bride and groom having a major argument with the manager. I did not know the details, but it looked like the manager didn't make much effort to appease the situation. The bride/groom even threatened a law suit (citing contract, etc.). I felt bad for the couple and what we witnessed did reflect poorly on their customer service - I felt the owners could have done more to help the situation.

The quality of the suits were fine. For rentals in general, the product you receive and what you expect from pictures can often differ in reality. We were relieved that my fiancé bought his own suit, as that was the only way to achieve the exact fit, style, color, etc. that we wanted. We also bought our groomsmen ties to help achieve the look that we were going for. Overall, we would probably use Elly's again for the convenience and location.
My fiancé ended up buying his suit, but we rented suits for our groomsmen from Elly's formalwear for our destination Read more...
My fiancé ended up buying his suit, but we rented suits for our groomsmen from Elly's formalwear for our destination wedding. I have mixed reviews about our experience. Overall, everything worked out fine for our groomsmen and no major problems resulted. We submitted their measurements on-line months in advance and confirmed our appointment beforehand. We initially sent multiple e-mail requests by mistake and received different price quotes, which was odd. However, the owner was very accommodating. We booked a package deal (including suit, tie, shoes, etc.) and the price was reasonable. Replies were not always prompt - I inquired about dress pressing and never received a response.

The alterations were 'iffy'. All of the suit trousers were consistently 2 inches shorter than they should've been. We had to leave them with Elly's for adjustment (despite the initial promise that we could have alterations done and pick-up the same day). The process took longer than we expected, but wasn't a big deal.

The store was busy and some aspects were unorganized (i.e. kept asking us what we were there for, couldn't get names and suit packages matched up at first). The appointment took longer than we would've liked and we weren’t attended to quickly. However, the final alterations looked fine and the guys had no complaints.

During the initial appointment, we witnessed a bride and groom having a major argument with the manager. I did not know the details, but it looked like the manager didn't make much effort to appease the situation. The bride/groom even threatened a law suit (citing contract, etc.). I felt bad for the couple and what we witnessed did reflect poorly on their customer service - I felt the owners could have done more to help the situation.

The quality of the suits were fine. For rentals in general, the product you receive and what you expect from pictures can often differ in reality. We were relieved that my fiancé bought his own suit, as that was the only way to achieve the exact fit, style, color, etc. that we wanted. We also bought our groomsmen ties to help achieve the look that we were going for. Overall, we would probably use Elly's again for the convenience and location. Read less
Services Used: Dress & Attire
Default vendor profile pic
akaussie86
Wedding:
12/12/2010
2.7/5.0
Beautiful dress. Horrible service in the end--but maybe we made things too complicated? They lost my veil, ruined DH's vest and were always forgetting to record my appointment times/information.

My dress was stunning, and I got lots of compliments. If you're just buying the dress, then fine. Keep things simple, and you should be happy. They were never rude or purposefully unhelpful. The team was very good and fitting dresses and smiling while you try on the same dress four times. It seems a lack of organization, however, caused us undue stress.

Over three months before the wedding, I changed my veil request to a Swarovski crystal one (in person, I saw her write it down and charge me that day for the extra $$). At my first fitting (month of wedding), they had the wrong veil out. I corrected them, and they said they would have it the next week. The next week (final fitting) they said when they checked the veil it had a hole in it, so they ordered a new one and it would be there in time for us to pick it up the Friday before the wedding. Saturday arrived, and no veil. Supposedly it was in the mail, but just wouldn’t make it in time—mailed regular post with only 4 days to get from mainland to HI?! In my opinion, they should have paid for express mail to ensure that their mistake was remedied. In the end, I was disappointed to have to wear the non-Swarovski version for my wedding day.

Also, miscommunications between the owner and seamstress nearly resulted in DH’s vest being ruined by alterations. It took three additional visits for them to try and salvage it, and even then, DH wasn’t 100% happy. Also, they tried to charge us for each additional “fix” that was required by their first screw up (they cut/shortened lines that weren’t supposed to even be touched!). My dress alterations were wonderful, however. Maybe just stick to wedding dresses?

More than once we were told to come in to make some change, correction, etc. And each time we had to wait 15 min+ for the manager to even arrive on premise--because no one else knew how to help us. Once again, a simple miscommunication or lack or organization.
Beautiful dress. Horrible service in the end--but maybe we made things too complicated? They lost my veil, ruined DH's Read more...
Beautiful dress. Horrible service in the end--but maybe we made things too complicated? They lost my veil, ruined DH's vest and were always forgetting to record my appointment times/information.

My dress was stunning, and I got lots of compliments. If you're just buying the dress, then fine. Keep things simple, and you should be happy. They were never rude or purposefully unhelpful. The team was very good and fitting dresses and smiling while you try on the same dress four times. It seems a lack of organization, however, caused us undue stress.

Over three months before the wedding, I changed my veil request to a Swarovski crystal one (in person, I saw her write it down and charge me that day for the extra $$). At my first fitting (month of wedding), they had the wrong veil out. I corrected them, and they said they would have it the next week. The next week (final fitting) they said when they checked the veil it had a hole in it, so they ordered a new one and it would be there in time for us to pick it up the Friday before the wedding. Saturday arrived, and no veil. Supposedly it was in the mail, but just wouldn’t make it in time—mailed regular post with only 4 days to get from mainland to HI?! In my opinion, they should have paid for express mail to ensure that their mistake was remedied. In the end, I was disappointed to have to wear the non-Swarovski version for my wedding day.

Also, miscommunications between the owner and seamstress nearly resulted in DH’s vest being ruined by alterations. It took three additional visits for them to try and salvage it, and even then, DH wasn’t 100% happy. Also, they tried to charge us for each additional “fix” that was required by their first screw up (they cut/shortened lines that weren’t supposed to even be touched!). My dress alterations were wonderful, however. Maybe just stick to wedding dresses?

More than once we were told to come in to make some change, correction, etc. And each time we had to wait 15 min+ for the manager to even arrive on premise--because no one else knew how to help us. Once again, a simple miscommunication or lack or organization. Read less
Services Used: Dress & Attire

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145 North Kihei Road, Sugar Beach Resort, Kihei, Maui, HI 96753 See On Map
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