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(3)

Elmwood at Sparks

Orange

LOCATION

Orange, US
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Catering

REVIEWS

3.8
out of 5.0
3.3/5.0
4.3/5.0
3.3/5.0
4.7/5.0
3.3/5.0
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Jessica
Wedding:
6/4/2011
5.0/5.0
We couldn’t have picked a better caterer! We were impressed from beginning to end. The price was very reasonable; we ended up having a cheese and fruit spread for the cocktail hour and a chicken or beef option for dinner. The cocktail hour was set up on different trays so people didn’t have to crowd each other. The fruit spears were very elegantly done and very refreshing! The dinner was perfect! The meat was warm and tender and the food was very flavorful. My husband’s uncle was a caterer and he said that usually catered events don’t taste that good! It was just like what they serve at the restaurant.
The service was beyond perfect! The staff showed up right on time and got right to work setting everything up. The tables looked great and the servers set up all the candles we bought. I didn’t have a wedding planner so I was concerned about getting everything set up but I really had nothing to worry about! The servers were also very attentive and friendly to the guests, one of my guests was allergic to garlic and they made sure she was taken care of. No one ever had to look for a refill for their wine or beer, and they were very quick to serve the champagne for the toast! We have several people in our family that don’t drink and every guest was offered the option of champagne or sparkling cider.
We were so impressed with everything we ended up opening all the envelops for the server’s tips and adding more money!
We really couldn’t have picked a better caterer!
Services Used: Catering
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Jen
Wedding:
10/16/2010
1.4/5.0
I had an AWFUL experience with them. We emailed back and forth for a bit before my wedding and they seemed very competant and the prices were great. We set up a meeting with Randy, the owner, to discuss our menu options before finalizing our contract and he didn't show. The wait staff said he had a family emergency but no one seemed to expect us in the first place. They were very nice and offered us a complimentary meal while we waited for Randy to show.
After we met with Randy we were confident that they would provide great service and decided to sign a contract with them since they said another couple was interested in our date. We told the other caterers we received quotes from that we had made a decision to go with another caterer. I emailed and asked if we needed to sign anything and they said that the email/proposal was sufficent. They gave us the total for the downpayment. I emailed back to ask where to send the check and received this EMAIL (No call but an email):
"Due to an unexpected change in staff, we are going to have to withdraw Elmwood at Sparks as your caterer. We feel that with our present staffing, we will be unable to provide the quality of service that we pride ourselves in for an event of this size.

We apologize for the inconvenience and, if your mother has already mailed the check, we will return it as soon as it is received."

This happened in March 2010 and our wedding was October 2010 (plenty of time to find new staff). They never bothered to call and apologiez. It wouldn't have been so bad if we didn't already tell the other caterers that we were going with someone else. It seems to us that they had another higher or better offer and decided to go with them. Our wedding size was 100 people, which is not very large in today's wedding standards. We'll never know for sure but I was highly disappointed after months of communicating with them. We were lucky enough to find another caterer to work with, but I would discourage anyone from working with them for their wedding. Weddings require lots of planning and do not need the stress of a caterer pulling out last minute. They weren't even profesional enough to call us. Very sad. We were looking forward to supporting a local business and their restaurant was nice...
Services Used: Catering
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Heidi
Wedding:
6/5/2010
5.0/5.0
Randy and his team of talented staff provided our rehearsal dinner as well as the reception at the Mayhurst Inn. The rehearsal was a small group of about 27 and the service was exceptional. The portions and taste of the food was fantastic and all who ate enjoyed everything served. The reception was for about 70 people and the buffet they put together was just as delicious. All who came to the reception said how wonderful the food was and commented on how professional and curtious the staff was. They made our day enjoyable and pleasant.
Services Used: Catering
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