Nophoto-130

Enchanted Limousine Services

Toronto , ON

LOCATION

1530 Drew Road Unit # 18
Toronto, ON CA (map)
Please let this vendor know that you found them on the WeddingWire Network.
Transportation

REVIEWS

3.4
out of 5.0
3.3/5.0
3.0/5.0
3.6/5.0
3.5/5.0
3.6/5.0
Sort by
Default-vendor-profile-pic
KD
Wedding:
10/1/2011
5.0/5.0
Fantastic service provided. Our limo driver was Wolfgang and he went out of his way to ensure that our entire bridal party (and even some guests) had a fantastic limo experience.
Fantastic service provided. Our limo driver was Wolfgang and he went out of his way to ensure that our entire bridal party Read more...
Fantastic service provided. Our limo driver was Wolfgang and he went out of his way to ensure that our entire bridal party (and even some guests) had a fantastic limo experience. Read less
Services Used: Transportation
Default-vendor-profile-pic
Julie
Wedding:
5/28/2011
1.5/5.0
The only great thing about the limo service was the driver. He got us to the every place on time & was extremely nice. I would give the driver a 5 for everything.

However the corporate head office lack every area of conducting a business. They kept on saying their computer broke down so they never received my emails however I attached an open response email & they did open it. The only time that they did respond to my calls/emails was in regards to payment.

The limo sent was a junk yard inside & it was not the limo we spoke about.

I would not recommend this limo service as they only want your money & don't care about anything else.
The only great thing about the limo service was the driver. He got us to the every place on time & was extremely nice. I Read more...
The only great thing about the limo service was the driver. He got us to the every place on time & was extremely nice. I would give the driver a 5 for everything.

However the corporate head office lack every area of conducting a business. They kept on saying their computer broke down so they never received my emails however I attached an open response email & they did open it. The only time that they did respond to my calls/emails was in regards to payment.

The limo sent was a junk yard inside & it was not the limo we spoke about.

I would not recommend this limo service as they only want your money & don't care about anything else. Read less
Services Used: Transportation
130x130_sq_1284265794001-lindaandgarth
lgullin
Wedding:
8/28/2010
3.4/5.0
We used Enchanted Limo for our wedding day. After our experience, we will definitely not used the service again for future occasions. The driver was on time and very sweet. However, we were not happy that the limo air condition was not working and it was a very HOT day. We were all headed to the venue and by the time we got to the venue, we were all sweating and exhausted. Not a happy limo ride experience, especially on your wedding day! Prior to booking, the sale rep had mentioned that we can bring our own wine/champagne but came the day the driver said we can't have it in the limo. The limo service did not fulfill the agreement. We were definitely not happy with the service and will not be using them in the future.
We used Enchanted Limo for our wedding day. After our experience, we will definitely not used the service again for future Read more...
We used Enchanted Limo for our wedding day. After our experience, we will definitely not used the service again for future occasions. The driver was on time and very sweet. However, we were not happy that the limo air condition was not working and it was a very HOT day. We were all headed to the venue and by the time we got to the venue, we were all sweating and exhausted. Not a happy limo ride experience, especially on your wedding day! Prior to booking, the sale rep had mentioned that we can bring our own wine/champagne but came the day the driver said we can't have it in the limo. The limo service did not fulfill the agreement. We were definitely not happy with the service and will not be using them in the future. Read less
Services Used: Transportation
Default-vendor-profile-pic
seba82
Wedding:
5/29/2010
4.0/5.0
disappointed that the party bus we ordered broke down and in its place they sent two SUVs (one without A/C) instead of a replacement bus as they had promised, but overall pleased with the professionalism of the drivers and employees.
disappointed that the party bus we ordered broke down and in its place they sent two SUVs (one without A/C) instead of a Read more...
disappointed that the party bus we ordered broke down and in its place they sent two SUVs (one without A/C) instead of a replacement bus as they had promised, but overall pleased with the professionalism of the drivers and employees. Read less
Services Used: Transportation
Default-vendor-profile-pic
Debbie
Wedding:
10/25/2008
4.2/5.0
They did really great on the day of my wedding. They were there early and even stayed a bit past the time they were booked because we were a bit late getting to the venue. Complete gentlemen and VERY professional
They did really great on the day of my wedding. They were there early and even stayed a bit past the time they were booked Read more...
They did really great on the day of my wedding. They were there early and even stayed a bit past the time they were booked because we were a bit late getting to the venue. Complete gentlemen and VERY professional Read less
Services Used: Transportation
Default-vendor-profile-pic
marino25
Wedding:
7/4/2008
1.4/5.0
The worst company used. There vehicle broke down and delayed the whole wedding process. Extremely rude Manager. Not dependable at all
The worst company used. There vehicle broke down and delayed the whole wedding process. Extremely rude Manager. Not Read more...
The worst company used. There vehicle broke down and delayed the whole wedding process. Extremely rude Manager. Not dependable at all Read less
Services Used: Transportation
Default-vendor-profile-pic
pprusak
Wedding:
2/16/2008
5.0/5.0
Great vendore! The driver was super sweet. We had the limo booked all day, so we really got to know Graham and he was great. My timing was perfect because the limo was on time all day long. Would really recommend this vendor to anyone looking for a limo service.
Great vendore! The driver was super sweet. We had the limo booked all day, so we really got to know Graham and he was Read more...
Great vendore! The driver was super sweet. We had the limo booked all day, so we really got to know Graham and he was great. My timing was perfect because the limo was on time all day long. Would really recommend this vendor to anyone looking for a limo service. Read less
Services Used: Transportation
Missing_profile
Lady5
Wedding:
9/6/2007
4.0/5.0
My husband took care of the planning for the limousine service. He doesn't necessarily love cars and wanted a specific car, but when we were delegating who would do what in the planning, he offered to make sure that a limousine would pick me up and bring me to the church. I think he found out about this company through the yellow pages, and picked them because they had good rates. I loved the Enchanted Limousine! My favorite part was the the driver arrived wearing a tuxedo, so I really felt like Cinderalla or a princess when he held the door open for me. The Driver had a great attitude, and loved his role in calling us "madame". The inside of the limousine, which was black, was clean and spacious. My husband took a different limousine to the church, but when it was time for us to drive around and take pictures, we took the same limousine that I had arrived in.
My husband took care of the planning for the limousine service. He doesn't necessarily love cars and wanted a specific Read more...
My husband took care of the planning for the limousine service. He doesn't necessarily love cars and wanted a specific car, but when we were delegating who would do what in the planning, he offered to make sure that a limousine would pick me up and bring me to the church. I think he found out about this company through the yellow pages, and picked them because they had good rates. I loved the Enchanted Limousine! My favorite part was the the driver arrived wearing a tuxedo, so I really felt like Cinderalla or a princess when he held the door open for me. The Driver had a great attitude, and loved his role in calling us "madame". The inside of the limousine, which was black, was clean and spacious. My husband took a different limousine to the church, but when it was time for us to drive around and take pictures, we took the same limousine that I had arrived in. Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
the service and limo driver were excellent
the service and limo driver were excellent
the service and limo driver were excellent Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
0.5/5.0
I ordered a suv limo for my friends bachelorette. She had never been in a limo & I wanted to make her night out as special as possible. I ordered the 140 suv style limo through Tony Virgilio on April 21 2013 (2.5 months advanced) & specifically inquired about the dvd player/tvs. Their ad reads "...8 color fiber optic lighting and Accent lighting...Premium Sony CD sound system, 2 22" flat screen televisions...DVD player"

On July 4 2013 (two days prior), I called Tony & spoke twice to confirm the trip, locations, and the make/model of the DVD player. I was told as the limo was not assigned yet, he didn't know the make/model of the dvd player but there would be one.

On July 6 2013 when the suv limo showed up I asked the driver about the dvd player & he looked at me blankly. He asked who said we had a dvd player, I said Tony. He was shocked & said we have a cd player but it is broken. The driver called Tony & I asked to talk directly to him. Tony & I continued in a heated discussion where I was told "...we do not guarantee items in the limo will work, only that the car will run...". I told Tony the reason I chose Enchanted Limo was because of the dvd player/tvs as I had 2 dvds custom made for the bride that went hand in hand with our locations/stops. Tony said "I doubt that is why you chose us".

He said that he could have the limo stop at his place to have a look over, I told him that was impossible as we did not have time for this as we had places to be. I demanded to be compensated for this lack of service and Tony said no. I was made to feel like an idiot for complaining & demanded the money upfront as they were afraid you would not pay.

I tried to make my cd audio backup of the dvds work, but the cd player jammed & kept my cd. As we drove away, the radio turned to static. We had moments of music but mainly nothing. The lighting was 1 strand of white rope lighting.

I am disgusted with Enchanted Limo & their service!
I ordered a suv limo for my friends bachelorette. She had never been in a limo & I wanted to make her night out as special Read more...
I ordered a suv limo for my friends bachelorette. She had never been in a limo & I wanted to make her night out as special as possible. I ordered the 140 suv style limo through Tony Virgilio on April 21 2013 (2.5 months advanced) & specifically inquired about the dvd player/tvs. Their ad reads "...8 color fiber optic lighting and Accent lighting...Premium Sony CD sound system, 2 22" flat screen televisions...DVD player"

On July 4 2013 (two days prior), I called Tony & spoke twice to confirm the trip, locations, and the make/model of the DVD player. I was told as the limo was not assigned yet, he didn't know the make/model of the dvd player but there would be one.

On July 6 2013 when the suv limo showed up I asked the driver about the dvd player & he looked at me blankly. He asked who said we had a dvd player, I said Tony. He was shocked & said we have a cd player but it is broken. The driver called Tony & I asked to talk directly to him. Tony & I continued in a heated discussion where I was told "...we do not guarantee items in the limo will work, only that the car will run...". I told Tony the reason I chose Enchanted Limo was because of the dvd player/tvs as I had 2 dvds custom made for the bride that went hand in hand with our locations/stops. Tony said "I doubt that is why you chose us".

He said that he could have the limo stop at his place to have a look over, I told him that was impossible as we did not have time for this as we had places to be. I demanded to be compensated for this lack of service and Tony said no. I was made to feel like an idiot for complaining & demanded the money upfront as they were afraid you would not pay.

I tried to make my cd audio backup of the dvds work, but the cd player jammed & kept my cd. As we drove away, the radio turned to static. We had moments of music but mainly nothing. The lighting was 1 strand of white rope lighting.

I am disgusted with Enchanted Limo & their service! Read less
Services Used: Transportation
Thanks for visiting the vendor listing for Enchanted Limousine Services
Please let this vendor know that you found them on the WeddingWire Network.
Ww_logo
 
Nophoto-220