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Entertainment Express Inc.

Dearborn Heights , MI
CONTACT US
CONTACT US

LOCATION

6986 N. Telegraph Rd
Dearborn Heights, MI 48127 US (map)

PHONE

313-277-5000

WEBSITE

View website
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Transportation

INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Classic Car, Limousine - SUV, Limousine - Standard, Limousine - Stretch, Motor Coach, Sedan, Shuttle, Trolley
Do you have liability insurance?
Yes

REVIEWS

3.1
out of 5.0
3.0/5.0
3.3/5.0
3.1/5.0
3.1/5.0
3.2/5.0
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Anonymous
Wedding:
Recently Married
1.6/5.0
worst limo ever. piece of crap bus. pieces of the bus were rusted and falling off, missing one window, no air conditioning for a wedding party when its 85 degress, then told we should have requested a limo with a/c, really, that goes without saying. driver not dressed correctly. wearing a t shirt and driving with his headphones on. bus was filthy.
worst limo ever. piece of crap bus. pieces of the bus were rusted and falling off, missing one window, no air conditioning Read more...
worst limo ever. piece of crap bus. pieces of the bus were rusted and falling off, missing one window, no air conditioning for a wedding party when its 85 degress, then told we should have requested a limo with a/c, really, that goes without saying. driver not dressed correctly. wearing a t shirt and driving with his headphones on. bus was filthy. Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
1.0/5.0
We got a hummer limo for our wedding. The limo was dirty, smelled bad, and had no working a/c. Only one window worked so we weren't even able to get a breeze. On a positive note, the driver was on time. Due to the disgusting condition of the inside of the limo, I would not recommend this company.
We got a hummer limo for our wedding. The limo was dirty, smelled bad, and had no working a/c. Only one window worked so Read more...
We got a hummer limo for our wedding. The limo was dirty, smelled bad, and had no working a/c. Only one window worked so we weren't even able to get a breeze. On a positive note, the driver was on time. Due to the disgusting condition of the inside of the limo, I would not recommend this company. Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
0.5/5.0
Brides Beware!! Please do NOT book from this company unless you've seen the limo first and you are satisfied with less than acceptable condition for your special day. The limos are dirty, poorly maintained, unbelievable to say the least. If you want to save a few bucks for lack of quality then this is the company for you. At the very least, see what you're getting before you make any deposits, take the time to visit their location and look at their limos. I'm shocked at any rating more than a "1" on this site.
Brides Beware!! Please do NOT book from this company unless you've seen the limo first and you are satisfied with less Read more...
Brides Beware!! Please do NOT book from this company unless you've seen the limo first and you are satisfied with less than acceptable condition for your special day. The limos are dirty, poorly maintained, unbelievable to say the least. If you want to save a few bucks for lack of quality then this is the company for you. At the very least, see what you're getting before you make any deposits, take the time to visit their location and look at their limos. I'm shocked at any rating more than a "1" on this site. Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
1.6/5.0
We chose a party bus from Entertainment Express for the day of our wedding. The driver was supposed to go to the groom's house to pick up the groom and all the groom's men one hour before the wedding and transport them to the church. Then they were supposed to go to the bride's house and pick up all the girls and take them to the church. The bus showed up at the bride's house first. She was told she was supposed to be at the groom's house and she was given the address, which was less than one mile away. Ten minutes later, the driver was still not at the groom's house so all the guys had to pile into a mini van and be driven to the church so that the girls would not be late. Luckily, the girls did arrive at the church on time. The bus itself was in bad shape. It was dirty inside. The large back window would not close all the way. We feel that if someone would have leaned on the window, it might have opened unexpectedly. The air conditioning was only working toward the back of the bus and it was a hot and humid day. There was also a large crack in the ceiling of the bus. We feel that for as much money as it costs to rent a party bus, the bus itself should be clean and in good working order. We will never use this company again and would not recommend it to anyone else.
We chose a party bus from Entertainment Express for the day of our wedding. The driver was supposed to go to the groom's Read more...
We chose a party bus from Entertainment Express for the day of our wedding. The driver was supposed to go to the groom's house to pick up the groom and all the groom's men one hour before the wedding and transport them to the church. Then they were supposed to go to the bride's house and pick up all the girls and take them to the church. The bus showed up at the bride's house first. She was told she was supposed to be at the groom's house and she was given the address, which was less than one mile away. Ten minutes later, the driver was still not at the groom's house so all the guys had to pile into a mini van and be driven to the church so that the girls would not be late. Luckily, the girls did arrive at the church on time. The bus itself was in bad shape. It was dirty inside. The large back window would not close all the way. We feel that if someone would have leaned on the window, it might have opened unexpectedly. The air conditioning was only working toward the back of the bus and it was a hot and humid day. There was also a large crack in the ceiling of the bus. We feel that for as much money as it costs to rent a party bus, the bus itself should be clean and in good working order. We will never use this company again and would not recommend it to anyone else. Read less
Services Used: Transportation
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SLK2014
Wedding:
10/3/2014
4.8/5.0
We booked the red trolley car for our wedding. Our driver was on time and professional and the trolley was clean. We had a great time. When calling the office, the employees were very nice. I called to change my pick up location several times and they were very accommodating!
We booked the red trolley car for our wedding. Our driver was on time and professional and the trolley was clean. We had a Read more...
We booked the red trolley car for our wedding. Our driver was on time and professional and the trolley was clean. We had a great time. When calling the office, the employees were very nice. I called to change my pick up location several times and they were very accommodating! Read less
Services Used: Transportation
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Robin
Wedding:
8/23/2014
0.0/5.0
ABSOLUTE TERRIBLE SERVICE! I do not recommend this transportation company to anybody. I'm not a person who complains very often but many, many things went wrong!
-driver was a half hour late
-no air conditioning in bus
-radio didn't work
-my bridesmaid got sick and vomited in the bus because of the terrible driving.
-the bus was in terrible condition... if I were a representative of the company, I would be embarrassed to pick up anyone in that vehicle.
- we couldn't open any of the windows to get a breeze because they were all broken
-driver didn't have a GPS or navigation system, was using his cell phone which didn't have service and we had to give him directions.
-driver ran over 3 bags of our personal belongings .... 3 TIMES!
-We called to have another bus pick us up but it just so happened the replacement bus got a flat tire...
- and last but definitely not least, the company informed me they would refund me my $600 but now have changed their mind. I have called endless amounts of times to speak to the owner and haven't heard back... what a great business owner!
-ABSOLUTE TERRIBLE CUSTOMER SERVICE.
ABSOLUTE TERRIBLE SERVICE! I do not recommend this transportation company to anybody. I'm not a person who complains very Read more...
ABSOLUTE TERRIBLE SERVICE! I do not recommend this transportation company to anybody. I'm not a person who complains very often but many, many things went wrong!
-driver was a half hour late
-no air conditioning in bus
-radio didn't work
-my bridesmaid got sick and vomited in the bus because of the terrible driving.
-the bus was in terrible condition... if I were a representative of the company, I would be embarrassed to pick up anyone in that vehicle.
- we couldn't open any of the windows to get a breeze because they were all broken
-driver didn't have a GPS or navigation system, was using his cell phone which didn't have service and we had to give him directions.
-driver ran over 3 bags of our personal belongings .... 3 TIMES!
-We called to have another bus pick us up but it just so happened the replacement bus got a flat tire...
- and last but definitely not least, the company informed me they would refund me my $600 but now have changed their mind. I have called endless amounts of times to speak to the owner and haven't heard back... what a great business owner!
-ABSOLUTE TERRIBLE CUSTOMER SERVICE. Read less
Services Used: Transportation
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Jacqueline
Wedding:
8/14/2014
4.9/5.0
Dj express was fantastic Joey Zisa played every piece of music I had requested He also did a separate montage for me which was a tribute for my dad I would hire him for every party DJ express made my wedding something I will never forget
Dj express was fantastic Joey Zisa played every piece of music I had requested He also did a separate montage for me which Read more...
Dj express was fantastic Joey Zisa played every piece of music I had requested He also did a separate montage for me which was a tribute for my dad I would hire him for every party DJ express made my wedding something I will never forget Read less
Services Used: DJ
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Scott
Wedding:
12/13/2013
5.0/5.0
Pat and the crew at Entertainment Express had everything covered for the big party! Driver and staff were first class all the way!
Pat and the crew at Entertainment Express had everything covered for the big party! Driver and staff were first class all Read more...
Pat and the crew at Entertainment Express had everything covered for the big party! Driver and staff were first class all the way! Read less
Services Used: Transportation
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Private User
Wedding:
10/12/2013
4.9/5.0
Overall they were FANTASTIC! We rented the trolley, and our driver called to say he was running about 15 minutes late because he didn't know a highway was closed. This initially made me nervous, but, in the end he arrived to the 2nd pick-up location on time and was even early to the church. Because he was running late, he gave us an extra half hour to make up for the time. He didn't rush us at any of our locations for picture taking, and at the request of the ring bearer, he honked his horn a few times. We had a GREAT time on the trolley!!!
Overall they were FANTASTIC! We rented the trolley, and our driver called to say he was running about 15 minutes late Read more...
Overall they were FANTASTIC! We rented the trolley, and our driver called to say he was running about 15 minutes late because he didn't know a highway was closed. This initially made me nervous, but, in the end he arrived to the 2nd pick-up location on time and was even early to the church. Because he was running late, he gave us an extra half hour to make up for the time. He didn't rush us at any of our locations for picture taking, and at the request of the ring bearer, he honked his horn a few times. We had a GREAT time on the trolley!!! Read less
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
3.4/5.0
I was looking for a trolley for our wedding and there weren't many vendors in the area for this. The rates at Entertainment Express were cost effective for us. I emailed them a few times and they kept asking me to call and talk directly to a sales person. I have no problem with that, except when I did call, they were BEYOND RUDE. I was absolutely appalled at their service. I hung up and felt like I was back to square one. I thought about it for a few days and decided that if a nicer person picked up the phone when I called again, I would book it. The price was just too good to pass up.

I got a slightly nicer person, but still, very unprofessional. I emailed a detailed timeline of where I wanted the trolley to go with the wedding party a few days before the wedding, as well as the phone numbers for the BM, MOH, Groom, etc. On the wedding day, the trolley called me when they arrived to pick up the groomsmen, which I was pretty annoyed about. I was in the middle of taking pictures with the photographer and the driver told me he didn't have the number to anybody else. Either that was a lie or corporate never gave the driver any of the information.

Once I got on the trolley with the rest of the wedding party, the driver couldn't have been nicer. Most of my rude experiences were dealing with the corporate office. Good bang for your buck if you're looking for a trolley though!
I was looking for a trolley for our wedding and there weren't many vendors in the area for this. The rates at Read more...
I was looking for a trolley for our wedding and there weren't many vendors in the area for this. The rates at Entertainment Express were cost effective for us. I emailed them a few times and they kept asking me to call and talk directly to a sales person. I have no problem with that, except when I did call, they were BEYOND RUDE. I was absolutely appalled at their service. I hung up and felt like I was back to square one. I thought about it for a few days and decided that if a nicer person picked up the phone when I called again, I would book it. The price was just too good to pass up.

I got a slightly nicer person, but still, very unprofessional. I emailed a detailed timeline of where I wanted the trolley to go with the wedding party a few days before the wedding, as well as the phone numbers for the BM, MOH, Groom, etc. On the wedding day, the trolley called me when they arrived to pick up the groomsmen, which I was pretty annoyed about. I was in the middle of taking pictures with the photographer and the driver told me he didn't have the number to anybody else. Either that was a lie or corporate never gave the driver any of the information.

Once I got on the trolley with the rest of the wedding party, the driver couldn't have been nicer. Most of my rude experiences were dealing with the corporate office. Good bang for your buck if you're looking for a trolley though! Read less
Services Used: Transportation

MAP

 
6986 N. Telegraph Rd, Dearborn Heights, MI 48127 See On Map
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