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Entertainment Express Inc.

Dearborn Heights , MI
CONTACT US
CONTACT US

LOCATION

6986 N. Telegraph Rd
Dearborn Heights, MI 48127 US (map)

PHONE

313-277-5000

WEBSITE

View website
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Transportation

INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Classic Car, Limousine - SUV, Limousine - Standard, Limousine - Stretch, Motor Coach, Sedan, Shuttle, Trolley
Do you have liability insurance?
Yes

REVIEWS

3.1
out of 5.0
3.0/5.0
3.3/5.0
3.1/5.0
3.1/5.0
3.2/5.0
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Private User
Wedding:
8/17/2013
0.8/5.0
This was the WORST company - DO NOT BOOK! We used them for our wedding recently the limo was in horrible condition: one of the doors wouldn't open, the AC didn't work (in the middle of summer), the tint was scratched off of the glass in several places, the speaker covers were missing, there were holes in the glass in the ceiling, and the car smelled like smoke. Although the driver arrived on time, we had to sit in the limo for several minutes while my fiance and his groomsmen input the church address into the GPS for her, even though we had given it to Entertainment Express several times and verified that they had all of the necessary information just a few days prior. Needless to say we do not feel as though we got what we paid for. We do not recommend this company and are very disappointed by the services we received.
This was the WORST company - DO NOT BOOK! We used them for our wedding recently the limo was in horrible condition: one of Read more...
This was the WORST company - DO NOT BOOK! We used them for our wedding recently the limo was in horrible condition: one of the doors wouldn't open, the AC didn't work (in the middle of summer), the tint was scratched off of the glass in several places, the speaker covers were missing, there were holes in the glass in the ceiling, and the car smelled like smoke. Although the driver arrived on time, we had to sit in the limo for several minutes while my fiance and his groomsmen input the church address into the GPS for her, even though we had given it to Entertainment Express several times and verified that they had all of the necessary information just a few days prior. Needless to say we do not feel as though we got what we paid for. We do not recommend this company and are very disappointed by the services we received. Read less
Services Used: Transportation
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Susan
Wedding:
6/8/2013
4.9/5.0
Entertainment Express did a great job for us, Driver was right on time for all of the pickup points. Very courteous. We had the white Dodge Charger limo and it looked great. Besides transporting the wedding party the driver had to transport the all of the grandparents and did an exceptional job making sure 6 80+ year olds were comfortable. very pleased
Entertainment Express did a great job for us, Driver was right on time for all of the pickup points. Very courteous. We Read more...
Entertainment Express did a great job for us, Driver was right on time for all of the pickup points. Very courteous. We had the white Dodge Charger limo and it looked great. Besides transporting the wedding party the driver had to transport the all of the grandparents and did an exceptional job making sure 6 80+ year olds were comfortable. very pleased Read less
Services Used: Transportation
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Sarah
Wedding:
5/31/2013
5.0/5.0
Ted our limo driver was great!! The party bus was clean and comfortable.
Ted our limo driver was great!! The party bus was clean and comfortable.
Ted our limo driver was great!! The party bus was clean and comfortable. Read less
Services Used: Transportation
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Private User
Wedding:
5/25/2013
5.0/5.0
We used Entertainment Express and got the all day wedding package. Our driver was friendly and helpful. He was on time and did not need any help with directions. We used the party bus during the reception to drive guest back to the hotel as well. Our driver had no complaints and was very helpful. The party bus ride between church and reception was one of our favorite memories! It fit our whole wedding party (18) comfortably and we had a great time!
We used Entertainment Express and got the all day wedding package. Our driver was friendly and helpful. He was on time and Read more...
We used Entertainment Express and got the all day wedding package. Our driver was friendly and helpful. He was on time and did not need any help with directions. We used the party bus during the reception to drive guest back to the hotel as well. Our driver had no complaints and was very helpful. The party bus ride between church and reception was one of our favorite memories! It fit our whole wedding party (18) comfortably and we had a great time! Read less
Services Used: Transportation
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Terence
Wedding:
5/5/2013
0.3/5.0
Think 10 times before using this company. this review may be viewed by more women than men but ladies save your husbands the trouble of wanting to fight on your wedding day or close after like i was... the escalade limo, was dirty, when asked to clean the step for the bride, she was told to walk to the other side, it broke down on the freeway and they did't send another one for an hour. we confronted the company about paying for 4 hrs and only got 45 mins of use, pat the owner called my wife a bitch, ripped up the contract and threw it in my face, had the nerve to say that things happen in this business, 4 people just died in a limo fire, we should feel lucky to have our lives, and he called the police to have us removed because i wouldn't give him back the paper he threw in my face. please don't use this business, they are nt customer friendly
Think 10 times before using this company. this review may be viewed by more women than men but ladies save your husbands Read more...
Think 10 times before using this company. this review may be viewed by more women than men but ladies save your husbands the trouble of wanting to fight on your wedding day or close after like i was... the escalade limo, was dirty, when asked to clean the step for the bride, she was told to walk to the other side, it broke down on the freeway and they did't send another one for an hour. we confronted the company about paying for 4 hrs and only got 45 mins of use, pat the owner called my wife a bitch, ripped up the contract and threw it in my face, had the nerve to say that things happen in this business, 4 people just died in a limo fire, we should feel lucky to have our lives, and he called the police to have us removed because i wouldn't give him back the paper he threw in my face. please don't use this business, they are nt customer friendly Read less
Services Used: Transportation
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Karin
Wedding:
5/4/2013
0.5/5.0
The day of our wedding, I got a call from EE calling me 15 minutes before our limo was supposed to arrive at the hotel telling me that they were going to be an hour late. But don't worry... they would reimburse me for the gratuity on that hour. (WHAT? No. I'm not paying for an hour of service where they weren't present). So after I got my money back for the first hour, they were another 30-45 minutes late... so they were supposed to be there at 1 and they got there after 2:30.

I had a photographer and a videographer waiting for me and my bridal party at the church so as you can imagine, I was stressed. Time is money, right?

Oh, it gets better. When the "party bus" finally arrived it was literally the most disgusting vehicle I have ever been in. It was like a school bus, painted white with perimeter seating. The bathroom door wouldn't stay shut so one of my bridesmaids had to stand up the whole ride in front of the door. The bus wouldn't accelerate over 35mph (hence why it was so late) and it smelled terrible. In fact, I told my sister I was afraid that I would smell like diesel at the alter. There was also no AC so my bridal party was so hot and sticky. Mind you..they told me when I booked that I was getting "the best vehicle in the fleet."

We called and asked them to switch the limos out (which they did and I give them credit). The new bus they gave us was better... still no radio, no ac but at least it wasn't as bad as the first one.

I also ordered the 'wedding package' which was supposed to include a red carpet roll out, 'just married sign', champagne and glasses. Our limo included none of that... the only thing they had in stock was one bottle of red velvet malt liquor (for a party of 20... one of which was in a bi
The day of our wedding, I got a call from EE calling me 15 minutes before our limo was supposed to arrive at the hotel Read more...
The day of our wedding, I got a call from EE calling me 15 minutes before our limo was supposed to arrive at the hotel telling me that they were going to be an hour late. But don't worry... they would reimburse me for the gratuity on that hour. (WHAT? No. I'm not paying for an hour of service where they weren't present). So after I got my money back for the first hour, they were another 30-45 minutes late... so they were supposed to be there at 1 and they got there after 2:30.

I had a photographer and a videographer waiting for me and my bridal party at the church so as you can imagine, I was stressed. Time is money, right?

Oh, it gets better. When the "party bus" finally arrived it was literally the most disgusting vehicle I have ever been in. It was like a school bus, painted white with perimeter seating. The bathroom door wouldn't stay shut so one of my bridesmaids had to stand up the whole ride in front of the door. The bus wouldn't accelerate over 35mph (hence why it was so late) and it smelled terrible. In fact, I told my sister I was afraid that I would smell like diesel at the alter. There was also no AC so my bridal party was so hot and sticky. Mind you..they told me when I booked that I was getting "the best vehicle in the fleet."

We called and asked them to switch the limos out (which they did and I give them credit). The new bus they gave us was better... still no radio, no ac but at least it wasn't as bad as the first one.

I also ordered the 'wedding package' which was supposed to include a red carpet roll out, 'just married sign', champagne and glasses. Our limo included none of that... the only thing they had in stock was one bottle of red velvet malt liquor (for a party of 20... one of which was in a bi Read less
Services Used: Transportation
Default vendor profile pic
Anonymous
Wedding:
1/12/2013
2.3/5.0
What can I say....when I went in to pay for the limo I specifically said what I wanted and needed. We had gotten a limo for the first three hours before the wedding to shuttle family, the groom, and of course the bride. The driver came picked up the family, the groom, and FORGOT the bride! Who forgets the bride? The driver did apologize, but still I was now a 1/2 hour late to my own wedding!! And on another note the first limo that picked us in was a piece of junk the door was all broken. Was really disappointed!
What can I say....when I went in to pay for the limo I specifically said what I wanted and needed. We had gotten a limo Read more...
What can I say....when I went in to pay for the limo I specifically said what I wanted and needed. We had gotten a limo for the first three hours before the wedding to shuttle family, the groom, and of course the bride. The driver came picked up the family, the groom, and FORGOT the bride! Who forgets the bride? The driver did apologize, but still I was now a 1/2 hour late to my own wedding!! And on another note the first limo that picked us in was a piece of junk the door was all broken. Was really disappointed! Read less
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Entertainment Express is very easy to work with. The customer service was great and we both felt like we got a great deal. The driver showed up early, was always very pleasant and the limo was clean and beautiful. I would use them again.
Entertainment Express is very easy to work with. The customer service was great and we both felt like we got a great deal. Read more...
Entertainment Express is very easy to work with. The customer service was great and we both felt like we got a great deal. The driver showed up early, was always very pleasant and the limo was clean and beautiful. I would use them again. Read less
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
1.0/5.0
They were cheap, yes, but they broke down during our wedding and we all had to hop into people's cars to get to the reception then they wouldn't give us our money back. I don't recommend using them if you want to actually arrive to your destination.
They were cheap, yes, but they broke down during our wedding and we all had to hop into people's cars to get to the Read more...
They were cheap, yes, but they broke down during our wedding and we all had to hop into people's cars to get to the reception then they wouldn't give us our money back. I don't recommend using them if you want to actually arrive to your destination. Read less
Services Used: Transportation
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
3.2/5.0
The initial contact was great. I was disappointed because on my day of service the driver contacted me that he was here (5 minutes early--GREAT) but when I came downstairs the vehicle was not there. As a a bride who was on a tight schedule this was stressful as the vehicle did not arrive for another 20 minutes. The air conditioner did not work and it was quite a hot ride. I thought it was really funny how the driver was short with me until he realized that he knew my husband. Great price and all did turn out well.
The initial contact was great. I was disappointed because on my day of service the driver contacted me that he was here (5 Read more...
The initial contact was great. I was disappointed because on my day of service the driver contacted me that he was here (5 minutes early--GREAT) but when I came downstairs the vehicle was not there. As a a bride who was on a tight schedule this was stressful as the vehicle did not arrive for another 20 minutes. The air conditioner did not work and it was quite a hot ride. I thought it was really funny how the driver was short with me until he realized that he knew my husband. Great price and all did turn out well. Read less
Services Used: Transportation

MAP

 
6986 N. Telegraph Rd, Dearborn Heights, MI 48127 See On Map
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