130x130 sq 1423682325358 double decker 4

Entertainment Express Inc.

Dearborn Heights , MI

LOCATION

6986 N. Telegraph Rd
Dearborn Heights, MI 48127 US (map)

PHONE

313-277-5000

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Entertainment Express offers a wide variety of unique and extraordinary limousines. Due to our wide range of limousines such as party buses, double decker party bus, Excursions,... Read more
Entertainment Express offers a wide variety of unique and extraordinary limousines. Due to our wide range of limousines such as party buses, double decker party bus, Excursions, Navigator, Expedition, Escalades, Trolleys and others it is nearly impossible for us to not meet the needs of any customer. We provide limo service in the Metro Detroit area for wedding, special occasions, corporate events or a night on the town. We now also have Michigan's only Double Decker Party bus that will accommodate up to 60 passengers. Our limousine fleet is fully licensed and insured. Feel free to stop in our office to take a look at the different vehicles that we offer. Please call our office at 313-277-5000 or e-mail us at e_express@hotmail.com and someone will be happy to assist you. Read less
Transportation

PHOTOS

130x130 sq 1423687963946 double decker 4
130x130 sq 1423687753337 20 passenger
130x130 sq 1423687754746 25 passenger
130x130 sq 1423687756746 charger
130x130 sq 1423687759018 chrysler 300
130x130 sq 1423687760812 excursion
130x130 sq 1423687762573 lincoln towncar
130x130 sq 1423687763784 navigator
130x130 sq 1423687767727 trolley
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INFO FOR TRANSPORTATION

What types of vehicles do you have in your fleet?
Classic Car, Limousine - Stretch, Motor Coach, Party Bus, SUV, SUV Limo, Sedan, Shuttle, Standard Limo, Trolley
Schedule permitting, which of the following driving services do you provide?
Multi-Location Trip, Round Trip
Typically, what is the minimum rental time required to book your services during peak season?
3 Hours, 4+ Hours
Which of the following amenities are your vehicles equipped with?
Bar, Bottled Water/Ice, Fiber Optic Lighting, Premium Stereo System, Privacy Partition, Red Carpet Service, Wedding Signage

REVIEWS

3.2
out of 5.0
3.1/5.0
3.4/5.0
3.2/5.0
3.2/5.0
3.3/5.0
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Default vendor profile pic
ff2123
Wedding:
9/3/2011
5.0/5.0
I usually do not take the time to come online and post reviews about companies Ive used, but in my situation everyone deserves to know how Entertainment Express saved my wedding or as my new wife would say my life lol...

So here is the story... I booked a limo with another company i wont say their name because the economy is tough right now and i dont want to be the reason why a business fails but awful service... I was scheduled to be picked up at 1pm... 1:20pm rolled around no limo...1:30pm no limo... 1:45pm awful company calls there limo was broke down and was not going to make it... I have a frustrated bride and guests on my hands... My neck is on the line... I started calling around to see if somehow i could get day of service...THE ONLY PLACE THAT HAD ANYTHING ENTERTAINMENT EXPRESS! Better yet i contracted them around 2:15pm and was in the limo by 3pm. Talk about quick! Tell me another company that could do that...you cant because i called them all! So we were going to make it to the church on time but thought we lost the time for before pictures...Entertainment Express to the rescue again our chauffeur knew a great little park on the way to the church and we were still able to fit in a few pics. So it wasnt just the company but the employees too! Hard to find that kind of service in the metro area, trust me ive rented limos in the past from that awful company and they never went above and beyond expectations like Entertainment Express did. Really guys if you need a limo and want someone you can count on call entertainment express 313-277-5000 ill tell everyone i can after what they were able to do for me!
I usually do not take the time to come online and post reviews about companies Ive used, but in my situation everyone Read more...
I usually do not take the time to come online and post reviews about companies Ive used, but in my situation everyone deserves to know how Entertainment Express saved my wedding or as my new wife would say my life lol...

So here is the story... I booked a limo with another company i wont say their name because the economy is tough right now and i dont want to be the reason why a business fails but awful service... I was scheduled to be picked up at 1pm... 1:20pm rolled around no limo...1:30pm no limo... 1:45pm awful company calls there limo was broke down and was not going to make it... I have a frustrated bride and guests on my hands... My neck is on the line... I started calling around to see if somehow i could get day of service...THE ONLY PLACE THAT HAD ANYTHING ENTERTAINMENT EXPRESS! Better yet i contracted them around 2:15pm and was in the limo by 3pm. Talk about quick! Tell me another company that could do that...you cant because i called them all! So we were going to make it to the church on time but thought we lost the time for before pictures...Entertainment Express to the rescue again our chauffeur knew a great little park on the way to the church and we were still able to fit in a few pics. So it wasnt just the company but the employees too! Hard to find that kind of service in the metro area, trust me ive rented limos in the past from that awful company and they never went above and beyond expectations like Entertainment Express did. Really guys if you need a limo and want someone you can count on call entertainment express 313-277-5000 ill tell everyone i can after what they were able to do for me! Read less
Services Used: Transportation
Default vendor profile pic
Stef_B
Wedding:
8/6/2011
1.8/5.0
I saw Entertainment Express advertised on a Wedding Special on the news. They were offering a good package for weddings if you mentioned seeing the ad on the news program. It was easy to book the Limo and everything was confirmed prior to the event. Some changes were made regarding pick up locations and the company was very accomodating. The driver called me just prior to pick up and let me know that he was on the way. The driver was the ONLY good experience about the limo on our wedding day. The limo was not what we had requested and barely fit the number of people we had in the wedding party. In addition, the air conditioning did not work at all. The driver did everything he could to fix it, but no luck. It was incredibly humid on the day of our wedding and it was awful riding around in the limo. It was raining during our ride in the limo and the sun roof leaked. The bridesmaids and groomsmen were getting dripped on throughout the ride. Lastly, the cup holders did not all have bottoms. Some of our groomsmen were setting their drinks in the cup holders and they were falling through to the innards of the limo...not to be retrieved. The limo experience was the worst part of our wedding day and I regret not reading the reviews on Wedding Wire prior to booking. The price may have been right, but the experience was not. I would not recommend using Entertainment Express for your wedding day limo services. I will say that when I called following the wedding to inform them of our experience, they did offer us a limo for a later date. This was a nice gesture given our experience. When we received the certificate, we found that it was only for a short 3 hour trip and that the limo could not be used on a Saturday night. It doesn't quite make up for our wedding day!
I saw Entertainment Express advertised on a Wedding Special on the news. They were offering a good package for weddings if Read more...
I saw Entertainment Express advertised on a Wedding Special on the news. They were offering a good package for weddings if you mentioned seeing the ad on the news program. It was easy to book the Limo and everything was confirmed prior to the event. Some changes were made regarding pick up locations and the company was very accomodating. The driver called me just prior to pick up and let me know that he was on the way. The driver was the ONLY good experience about the limo on our wedding day. The limo was not what we had requested and barely fit the number of people we had in the wedding party. In addition, the air conditioning did not work at all. The driver did everything he could to fix it, but no luck. It was incredibly humid on the day of our wedding and it was awful riding around in the limo. It was raining during our ride in the limo and the sun roof leaked. The bridesmaids and groomsmen were getting dripped on throughout the ride. Lastly, the cup holders did not all have bottoms. Some of our groomsmen were setting their drinks in the cup holders and they were falling through to the innards of the limo...not to be retrieved. The limo experience was the worst part of our wedding day and I regret not reading the reviews on Wedding Wire prior to booking. The price may have been right, but the experience was not. I would not recommend using Entertainment Express for your wedding day limo services. I will say that when I called following the wedding to inform them of our experience, they did offer us a limo for a later date. This was a nice gesture given our experience. When we received the certificate, we found that it was only for a short 3 hour trip and that the limo could not be used on a Saturday night. It doesn't quite make up for our wedding day! Read less
Services Used: Transportation
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Kathleen
Wedding:
7/16/2011
0.0/5.0
Other than being on time and holding the number of people promised, the trolley provided by Entertainment Express for our wedding day did little to impress. The trolley itself was dirty; my dress picked up more dirt on the trolley than it did having pictures taken outside. The driver had no idea where he was going, and missed our first stop three times (we were in Birmingham, he was from Dearborn... might have been slightly understandable if he was from out of town). After giving him all addresses in advance, I'm not sure why directions were an issue, and my dad ended up having to navigate for him the rest of the trip. In addition, we left a valuable "Just Married" sign on board the trolley in the shuffle of being dropped off at the reception, and instead of holding onto it or calling us (he had my husband's cell phone number), the driver trashed it. I called to ask how they planned on replacing it, and no apology was offered. They simply said it wasn't their responsibility. When I said their handling of the situation would be reflected in my review, I was given a very nonchalant "okay." I was appalled. As soon as they received payment, they stopped caring and put no necessary preparation (cleaning, direction-searching) into our big day. I don't recommend booking them because, with that level of service, their company isn't long for this world. You might not get your deposit back when they're forced to shut down before your wedding.
Other than being on time and holding the number of people promised, the trolley provided by Entertainment Express for our Read more...
Other than being on time and holding the number of people promised, the trolley provided by Entertainment Express for our wedding day did little to impress. The trolley itself was dirty; my dress picked up more dirt on the trolley than it did having pictures taken outside. The driver had no idea where he was going, and missed our first stop three times (we were in Birmingham, he was from Dearborn... might have been slightly understandable if he was from out of town). After giving him all addresses in advance, I'm not sure why directions were an issue, and my dad ended up having to navigate for him the rest of the trip. In addition, we left a valuable "Just Married" sign on board the trolley in the shuffle of being dropped off at the reception, and instead of holding onto it or calling us (he had my husband's cell phone number), the driver trashed it. I called to ask how they planned on replacing it, and no apology was offered. They simply said it wasn't their responsibility. When I said their handling of the situation would be reflected in my review, I was given a very nonchalant "okay." I was appalled. As soon as they received payment, they stopped caring and put no necessary preparation (cleaning, direction-searching) into our big day. I don't recommend booking them because, with that level of service, their company isn't long for this world. You might not get your deposit back when they're forced to shut down before your wedding. Read less
Services Used: Transportation
Default vendor profile pic
ShonMurphy
Wedding:
6/19/2011
5.0/5.0
I coordinated a Breast Cancer Golf Ouitng in 2011 tohelp raise awarness after a friends wife was diagnosed with Breast Cancer. Having lived in the detroit area my entire life and using entertainment express in the past for a concert, i passed them on telegraph last year and decided to call them too see if they would donate to our Golf Event. The we very reponsive to my request and were kind enough to donate a 3 hr limo p0ackage to our outing. They handled this within 24 hours of my request and when i picked up the donation, i was even more impressed because it was clear they were busy working on upcoming clients for proms. I believe they were 4 or 5 customers in the office being helped when i stoped in, so seeing how busy they were, and still having time for me was impressive. The outing was a success with the help of their donation, raising over $7000!
I coordinated a Breast Cancer Golf Ouitng in 2011 tohelp raise awarness after a friends wife was diagnosed with Breast Read more...
I coordinated a Breast Cancer Golf Ouitng in 2011 tohelp raise awarness after a friends wife was diagnosed with Breast Cancer. Having lived in the detroit area my entire life and using entertainment express in the past for a concert, i passed them on telegraph last year and decided to call them too see if they would donate to our Golf Event. The we very reponsive to my request and were kind enough to donate a 3 hr limo p0ackage to our outing. They handled this within 24 hours of my request and when i picked up the donation, i was even more impressed because it was clear they were busy working on upcoming clients for proms. I believe they were 4 or 5 customers in the office being helped when i stoped in, so seeing how busy they were, and still having time for me was impressive. The outing was a success with the help of their donation, raising over $7000! Read less
Services Used: Transportation, Travel
Default vendor profile pic
joann
Wedding:
6/11/2011
5.0/5.0
entertainment expres is wonderful we had this company for our bachlorette party it was a great the driver was there on time and they had the best prices around i highly recommend them to anyone the pink bus we rented was the best it had a pole on it and the dance floor actually lit up there is nothing else like this out there our next event im defientantly booking with them
entertainment expres is wonderful we had this company for our bachlorette party it was a great the driver was there on Read more...
entertainment expres is wonderful we had this company for our bachlorette party it was a great the driver was there on time and they had the best prices around i highly recommend them to anyone the pink bus we rented was the best it had a pole on it and the dance floor actually lit up there is nothing else like this out there our next event im defientantly booking with them Read less
Services Used: Transportation
Default vendor profile pic
steigermartin
Wedding:
6/4/2011
0.0/5.0
DO NOT USE ENTERTAINMENT EXPRESS! Entertainment Express provided the limo service for my wedding on June 4, 2011. It was a very hot day that day (mid-90's), and the limo the company sent to pick up my bride-to-be at her parents' house did not have functioning air conditioning. Everyone in the limo was extremely hot and sweating by the time they arrived at the church (by the way, the driver didn't know how to get to the church). After my soon-to-be in-laws made numerous complaints to the driver about the heat, they sent a replacement limo (that looked pretty shoddy) that was waiting for us after the wedding ceremony. Amazingly, the replacement did not have air conditioning either, and the entire wedding party was extremely hot and uncomfortable as we drove around Detroit taking pictures for several hours. It was so hot that one of the bridesmaids began feeling sick and actually had to get out of the limo and ride in the photographer's car.

The contract that we signed with Entertainment Express indicates that "on extremely hot days, do not expect your vehicle to be freezing cold." I agree that it would be unreasonable to expect a limo to be "freezing cold" on a very hot day, however our limo was miserably hot and only one window worked. It was terrible. The company's website states "Our limousine fleet is all new..." (see http://www.ee-mi.com/choosing_a_limo_service.php towards the bottom of the page). What a lie.

When I called the company to complain after returning from the honeymoon, they said they would not provide any sort of partial refund (the contract does say no refunds), only a gift certificate for a future limo ride for 3 hours. This does my wife and I absolutely no good because we don't live in Detroit. Even when I told the company that, they still refused any type of refund.

We were excited to use them because they charged a lot less than the other limo companies we looked at, but you get what you pay for. I only wish we had looked at the reviews before booking with them. If your looking for a dirty limo with no air conditioning and a driver who doesn't know where he's going, Entertainment Express is the limo company for you.
DO NOT USE ENTERTAINMENT EXPRESS! Entertainment Express provided the limo service for my wedding on June 4, 2011. It was a Read more...
DO NOT USE ENTERTAINMENT EXPRESS! Entertainment Express provided the limo service for my wedding on June 4, 2011. It was a very hot day that day (mid-90's), and the limo the company sent to pick up my bride-to-be at her parents' house did not have functioning air conditioning. Everyone in the limo was extremely hot and sweating by the time they arrived at the church (by the way, the driver didn't know how to get to the church). After my soon-to-be in-laws made numerous complaints to the driver about the heat, they sent a replacement limo (that looked pretty shoddy) that was waiting for us after the wedding ceremony. Amazingly, the replacement did not have air conditioning either, and the entire wedding party was extremely hot and uncomfortable as we drove around Detroit taking pictures for several hours. It was so hot that one of the bridesmaids began feeling sick and actually had to get out of the limo and ride in the photographer's car.

The contract that we signed with Entertainment Express indicates that "on extremely hot days, do not expect your vehicle to be freezing cold." I agree that it would be unreasonable to expect a limo to be "freezing cold" on a very hot day, however our limo was miserably hot and only one window worked. It was terrible. The company's website states "Our limousine fleet is all new..." (see http://www.ee-mi.com/choosing_a_limo_service.php towards the bottom of the page). What a lie.

When I called the company to complain after returning from the honeymoon, they said they would not provide any sort of partial refund (the contract does say no refunds), only a gift certificate for a future limo ride for 3 hours. This does my wife and I absolutely no good because we don't live in Detroit. Even when I told the company that, they still refused any type of refund.

We were excited to use them because they charged a lot less than the other limo companies we looked at, but you get what you pay for. I only wish we had looked at the reviews before booking with them. If your looking for a dirty limo with no air conditioning and a driver who doesn't know where he's going, Entertainment Express is the limo company for you. Read less
Services Used: Transportation
Default vendor profile pic
Mary
Wedding:
6/3/2011
4.8/5.0
Booked this company for our wedding on June 3rd, 2011. I had the limo all day for me and my wedding party to get our hair and makeup done. Drive us back home to get dressed and then to the church for the wedding. The party bus was very nice and clean. Driver knew his way around to get us to the salon and the church. We made a couple stops along the way but still kept us on time for the church without having to worry about time. After our wedding, took the entire party around town to celebrate a bit before showing up for the reception. Everything went smoothly and we were very happy with the service and the price (That was a plus).
Booked this company for our wedding on June 3rd, 2011. I had the limo all day for me and my wedding party to get our hair Read more...
Booked this company for our wedding on June 3rd, 2011. I had the limo all day for me and my wedding party to get our hair and makeup done. Drive us back home to get dressed and then to the church for the wedding. The party bus was very nice and clean. Driver knew his way around to get us to the salon and the church. We made a couple stops along the way but still kept us on time for the church without having to worry about time. After our wedding, took the entire party around town to celebrate a bit before showing up for the reception. Everything went smoothly and we were very happy with the service and the price (That was a plus). Read less
Services Used: Transportation
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
0.0/5.0
This place was HORRIBLE!! The Party Bus they sent us on our wedding had NO AC and it was about 90' out side. Then they sent a Trolly so we wouldn't die of heat. Then they told us that we would get a free gift certificate for another limo use at a different time, so we said ok. Now we're using that limo and they are charging us grauity, which is $140. PLUS since we're inviting over 10 people they are chanrging us $50 MORE...and we had 14 people including us in our wedding party, so I feel that we shouldn't have to pay more if it's 14 people or less. THis place is such a rip-off and bad customer service....GO ELSEWHERE!!!! YOU'RE ADVISED!!!
This place was HORRIBLE!! The Party Bus they sent us on our wedding had NO AC and it was about 90' out side. Then they Read more...
This place was HORRIBLE!! The Party Bus they sent us on our wedding had NO AC and it was about 90' out side. Then they sent a Trolly so we wouldn't die of heat. Then they told us that we would get a free gift certificate for another limo use at a different time, so we said ok. Now we're using that limo and they are charging us grauity, which is $140. PLUS since we're inviting over 10 people they are chanrging us $50 MORE...and we had 14 people including us in our wedding party, so I feel that we shouldn't have to pay more if it's 14 people or less. THis place is such a rip-off and bad customer service....GO ELSEWHERE!!!! YOU'RE ADVISED!!! Read less
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
5.0/5.0
We rented a limo from Entertainment Express for our wedding day to transport us from the venue to our bridal party picture locations and back to the venue. Our driver was very kind, helpful and excited for us! There was champagne in the limo for us and red carpet service! We originally booked a party bus but was given a limo instead, which was able to fit our bridal party (12 of us) and our 2 photographers.

All you need to do is call and book your limo and then they will show up on time waiting for you! They were probably the most stress free vendors I worked with and I loved that they were incredibly reliable and communicated with me.
We rented a limo from Entertainment Express for our wedding day to transport us from the venue to our bridal party picture Read more...
We rented a limo from Entertainment Express for our wedding day to transport us from the venue to our bridal party picture locations and back to the venue. Our driver was very kind, helpful and excited for us! There was champagne in the limo for us and red carpet service! We originally booked a party bus but was given a limo instead, which was able to fit our bridal party (12 of us) and our 2 photographers.

All you need to do is call and book your limo and then they will show up on time waiting for you! They were probably the most stress free vendors I worked with and I loved that they were incredibly reliable and communicated with me. Read less
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
4.8/5.0
We used the 20-person Excursion limo for our wedding. We had a party of 13 and I couldn't imagine fitting many more comfortably. However, the price was perfect - much less than many other companies. The air conditioning in our limo also didn't work, which was fine for us in September, but I'd be wary if I had a summer wedding. We requested an experience driver because there were many dead-end, narrow streets we would be going down and our driver was excellent. He was professional, flexible and an expert driver. Overall we were very happy with the service.
We used the 20-person Excursion limo for our wedding. We had a party of 13 and I couldn't imagine fitting many more Read more...
We used the 20-person Excursion limo for our wedding. We had a party of 13 and I couldn't imagine fitting many more comfortably. However, the price was perfect - much less than many other companies. The air conditioning in our limo also didn't work, which was fine for us in September, but I'd be wary if I had a summer wedding. We requested an experience driver because there were many dead-end, narrow streets we would be going down and our driver was excellent. He was professional, flexible and an expert driver. Overall we were very happy with the service. Read less
Services Used: Transportation

DEALS

Wedding Special
Get Deal
Promo Code: 2015   $100 Value
When you mention the promo code and that you seen this on Wedding Wire you will Receive the Wedding Special that we have right now Buy 3 hours, get 2 FREE. This will also include a complimentary wedding package that consists on a Red Carpet Roll out, Just married Sign, and a Bottle of Champagne. (must request wedding package upon booking)
Deal #WW938f20236659f387
220x220 1423682325358 double decker 4

MAP

 
6986 N. Telegraph Rd, Dearborn Heights, MI 48127 See On Map
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