130x130 sq 1423682325358 double decker 4

Entertainment Express Inc.

Dearborn Heights , MI

LOCATION

6986 N. Telegraph Rd
Dearborn Heights, MI 48127 US (map)

PHONE

313-277-5000

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Entertainment Express offers a wide variety of unique and extraordinary limousines. Due to our wide range of limousines such as party buses, double decker party bus, Excursions,... Read more
Entertainment Express offers a wide variety of unique and extraordinary limousines. Due to our wide range of limousines such as party buses, double decker party bus, Excursions, Navigator, Expedition, Escalades, Trolleys and others it is nearly impossible for us to not meet the needs of any customer. We provide limo service in the Metro Detroit area for wedding, special occasions, corporate events or a night on the town. We now also have Michigan's only Double Decker Party bus that will accommodate up to 60 passengers. Our limousine fleet is fully licensed and insured. Feel free to stop in our office to take a look at the different vehicles that we offer. Please call our office at 313-277-5000 or e-mail us at e_express@hotmail.com and someone will be happy to assist you. Read less
Transportation

PHOTOS

130x130 sq 1423687963946 double decker 4
130x130 sq 1423687753337 20 passenger
130x130 sq 1423687754746 25 passenger
130x130 sq 1423687756746 charger
130x130 sq 1423687759018 chrysler 300
130x130 sq 1423687760812 excursion
130x130 sq 1423687762573 lincoln towncar
130x130 sq 1423687763784 navigator
130x130 sq 1423687767727 trolley
130x130 sq 1425318390959 20150225131621

INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Classic Car, Limousine - SUV, Limousine - Standard, Limousine - Stretch, Motor Coach, Sedan, Shuttle, Trolley
Do you have liability insurance?
Yes

REVIEWS

3.3
out of 5.0
3.1/5.0
3.5/5.0
3.3/5.0
3.2/5.0
3.3/5.0
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Mexicanbaby910
Wedding:
5/20/2011
1.4/5.0
Do not book a limo for your wedding here! We went to this place because it was the cheapest place around for our transportation for our wedding. Well, you definitely get for what you pay for here! We even met with the owner to give us a better deal, seen the limo we wanted needed work. Well he assured us that the limo would be ready the day of for our wedding, which it should have been considering we booked 3 months in advance! The MORNING of my wedding I get a call from the owner his self saying the limo wasn't ready, should he send a different limo? Um, how else will I get to the church! When my husband called to see why our limo wasn't ready, the owner was so rude and disrespectful! The limo they sent us was trash, the air didn’t work, and it was absolutely awful! Don’t book any special event with this company if you’re looking for good quality service!
Do not book a limo for your wedding here! We went to this place because it was the cheapest place around for our Read more...
Do not book a limo for your wedding here! We went to this place because it was the cheapest place around for our transportation for our wedding. Well, you definitely get for what you pay for here! We even met with the owner to give us a better deal, seen the limo we wanted needed work. Well he assured us that the limo would be ready the day of for our wedding, which it should have been considering we booked 3 months in advance! The MORNING of my wedding I get a call from the owner his self saying the limo wasn't ready, should he send a different limo? Um, how else will I get to the church! When my husband called to see why our limo wasn't ready, the owner was so rude and disrespectful! The limo they sent us was trash, the air didn’t work, and it was absolutely awful! Don’t book any special event with this company if you’re looking for good quality service! Read less
Services Used: Transportation
130x130 sq 1254592095167 memybsby
Christine
Wedding:
9/25/2010
1.3/5.0
Never again will I go to them for service. The price was a little high, but for the size we needed that's the route we had to go. As far as our driver, he made us late to the church to get ready. Because he decided not to pay attention and hit a car in front of us. So of course that took up a good 20 minutes. And by the time we got out of the ceremony he tried telling us there wasn't enough time to go to the park where we we're supposed to take our pictures. So he took us to the enterance at Henry Ford Manor. Don't get me wrong, the pictures we did get to take looked amazing (b/c of our photographers) but he just stood there trying to hurry us up b/c we needed a permit to take pictures there. So we didn't get to take most of the pictures we wanted to take, with us & our bridal party. Of course I called & complained, & they did give us a gift certificate for 3 hours of free limo service. So that's where they get the 3/5 for professionalism.
Never again will I go to them for service. The price was a little high, but for the size we needed that's the route we had Read more...
Never again will I go to them for service. The price was a little high, but for the size we needed that's the route we had to go. As far as our driver, he made us late to the church to get ready. Because he decided not to pay attention and hit a car in front of us. So of course that took up a good 20 minutes. And by the time we got out of the ceremony he tried telling us there wasn't enough time to go to the park where we we're supposed to take our pictures. So he took us to the enterance at Henry Ford Manor. Don't get me wrong, the pictures we did get to take looked amazing (b/c of our photographers) but he just stood there trying to hurry us up b/c we needed a permit to take pictures there. So we didn't get to take most of the pictures we wanted to take, with us & our bridal party. Of course I called & complained, & they did give us a gift certificate for 3 hours of free limo service. So that's where they get the 3/5 for professionalism. Read less
Services Used: Transportation
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maidofhonor
Wedding:
5/21/2011
1.2/5.0
I was very disappointed in the limo service provided. The contract called for a Lincoln Navigator Limo for my sister's wedding at St. Johns in Plymouth. We were supposed to have the limo at 1 pm. Instead of a navigator we had what appeared to be a very old gray motor home. They claimed someone called and changed the limo that day. Noone called. They could not tell me the name of the person. The vehicle smelled strongly of smoke even though the contract said all vehicles were smoke free. And it did not have air conditioning. It was 80 degrees out. It was a health hazard for my pregnant sister.

After calling, they said they would send out the navigator. Instead they sent out an Excursion that barely had air conditioning. It was rusted and beat up looking. It was embarrassing to be seen in these vehicles.

The company never sent the correct vehicle and we paid for the time from 1 to 2:30 pm while it just sat there. I do not recommend this company!
I was very disappointed in the limo service provided. The contract called for a Lincoln Navigator Limo for my sister's Read more...
I was very disappointed in the limo service provided. The contract called for a Lincoln Navigator Limo for my sister's wedding at St. Johns in Plymouth. We were supposed to have the limo at 1 pm. Instead of a navigator we had what appeared to be a very old gray motor home. They claimed someone called and changed the limo that day. Noone called. They could not tell me the name of the person. The vehicle smelled strongly of smoke even though the contract said all vehicles were smoke free. And it did not have air conditioning. It was 80 degrees out. It was a health hazard for my pregnant sister.

After calling, they said they would send out the navigator. Instead they sent out an Excursion that barely had air conditioning. It was rusted and beat up looking. It was embarrassing to be seen in these vehicles.

The company never sent the correct vehicle and we paid for the time from 1 to 2:30 pm while it just sat there. I do not recommend this company! Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
1.0/5.0
We got a hummer limo for our wedding. The limo was dirty, smelled bad, and had no working a/c. Only one window worked so we weren't even able to get a breeze. On a positive note, the driver was on time. Due to the disgusting condition of the inside of the limo, I would not recommend this company.
We got a hummer limo for our wedding. The limo was dirty, smelled bad, and had no working a/c. Only one window worked so Read more...
We got a hummer limo for our wedding. The limo was dirty, smelled bad, and had no working a/c. Only one window worked so we weren't even able to get a breeze. On a positive note, the driver was on time. Due to the disgusting condition of the inside of the limo, I would not recommend this company. Read less
Services Used: Transportation
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
1.0/5.0
They were cheap, yes, but they broke down during our wedding and we all had to hop into people's cars to get to the reception then they wouldn't give us our money back. I don't recommend using them if you want to actually arrive to your destination.
They were cheap, yes, but they broke down during our wedding and we all had to hop into people's cars to get to the Read more...
They were cheap, yes, but they broke down during our wedding and we all had to hop into people's cars to get to the reception then they wouldn't give us our money back. I don't recommend using them if you want to actually arrive to your destination. Read less
Services Used: Transportation
Default vendor profile pic
Regina
Wedding:
8/4/2007
1.0/5.0
I was very disappointed with the limo service. The gentleman that was our driver made it clear that he didnt want to be there. Flat out told me that he quit the week before and the owner called and begged him to work. The sound system on the limo as on the fritz and only the radio worked. No cds. The biggest disappointment was that the limo reserved on our contract was not the limo we recieved. We had paid for the limo bus ( a big compromise between by husband and I) only because we were promised a bathroom on board, only to find out there wasn't. Also, as a part of our contract was that 18% gratuity was included in our total cost. I was floored when the drive hit us up for tips at the end of the evening.

A direct coat from their web site : "You won't believe your eyes when you enter this 25 passenger Motor Coach and see the 15" and massive 30" plasma televisions. Talk about entertainment, you'll feel like you're in a movie theater on wheels. Bring your music so you can turn up the tunes while using the AM-FM CD stereo equipped with a 1000 watt speaker system. With the strobe lights, and star-gazer mirrored ceiling, viewers from the outside will wonder who is having such an overwhelming party inside. Even though you will feel like you are in your own world, the privacy divider can come down if you need to interact with the chauffeur. However, you won't need to stop for anything because the Motor Coach has a bathroom right on board. "

WHAT A LIE!!!!!
I was very disappointed with the limo service. The gentleman that was our driver made it clear that he didnt want to be Read more...
I was very disappointed with the limo service. The gentleman that was our driver made it clear that he didnt want to be there. Flat out told me that he quit the week before and the owner called and begged him to work. The sound system on the limo as on the fritz and only the radio worked. No cds. The biggest disappointment was that the limo reserved on our contract was not the limo we recieved. We had paid for the limo bus ( a big compromise between by husband and I) only because we were promised a bathroom on board, only to find out there wasn't. Also, as a part of our contract was that 18% gratuity was included in our total cost. I was floored when the drive hit us up for tips at the end of the evening.

A direct coat from their web site : "You won't believe your eyes when you enter this 25 passenger Motor Coach and see the 15" and massive 30" plasma televisions. Talk about entertainment, you'll feel like you're in a movie theater on wheels. Bring your music so you can turn up the tunes while using the AM-FM CD stereo equipped with a 1000 watt speaker system. With the strobe lights, and star-gazer mirrored ceiling, viewers from the outside will wonder who is having such an overwhelming party inside. Even though you will feel like you are in your own world, the privacy divider can come down if you need to interact with the chauffeur. However, you won't need to stop for anything because the Motor Coach has a bathroom right on board. "

WHAT A LIE!!!!! Read less
Services Used: Transportation
Default vendor profile pic
Blondsunshine02
Wedding:
5/30/2008
1.0/5.0
VERY DISAPPOINTED. The one and only low point in our wedding day. You name it, and it went VERY wrong with this vendor.
First, the limo arrived early at my fiance's home -- YEA! However, despite being 30 minutes early in leaving my fiance's home for the Church, the driver (who was provided a full itinerary with addresses 4 months prior to our wedding) was CLUELESS on getting to the Church. He drove in the wrong direction for 15 minutes. As a result, the guys arrived at the Church 15 minutes late! The driver then had no clue how to get to my house to pick up myself and my bridesmaids. He arrived to pick us up 40 minutes late! 40 MINUTES! I was so flustered and annoyed, I actually forgot my wedding gown! (Luckily, I lived only 10 minutes from the Church and a family friend ran to get the gown.) The ceremony started 15 minutes late, but we had no time for pre-ceremony pictures of myself and my ladies despite my scheduling to arrive at the Church 45 minutes BEFORE the ceremony! UNBELIEVABLE!
Then, on the way to the reception, the driver again did not have directions nor know where to go. My father had to direct him the entire drive instead of enjoying the ride. In addition, the limo was a DISASTER -- All the interior trim was falling off/missing. The air conditioning was not working. The limo, in short, was falling apart. VERY DISAPPOINTING.
I would NEVER recommend Entertainment Express, even to my worst enemy!
DO NOT BOOK WITH ENTERTAINMENT EXPRESS -- The monetary savings are not worth the greif! There is no way to make this work -- even with clear itinarary and addresses 4 months before the wedding, they cannot get their act together.
VERY DISAPPOINTED. The one and only low point in our wedding day. You name it, and it went VERY wrong with this vendor. Read more...
VERY DISAPPOINTED. The one and only low point in our wedding day. You name it, and it went VERY wrong with this vendor.
First, the limo arrived early at my fiance's home -- YEA! However, despite being 30 minutes early in leaving my fiance's home for the Church, the driver (who was provided a full itinerary with addresses 4 months prior to our wedding) was CLUELESS on getting to the Church. He drove in the wrong direction for 15 minutes. As a result, the guys arrived at the Church 15 minutes late! The driver then had no clue how to get to my house to pick up myself and my bridesmaids. He arrived to pick us up 40 minutes late! 40 MINUTES! I was so flustered and annoyed, I actually forgot my wedding gown! (Luckily, I lived only 10 minutes from the Church and a family friend ran to get the gown.) The ceremony started 15 minutes late, but we had no time for pre-ceremony pictures of myself and my ladies despite my scheduling to arrive at the Church 45 minutes BEFORE the ceremony! UNBELIEVABLE!
Then, on the way to the reception, the driver again did not have directions nor know where to go. My father had to direct him the entire drive instead of enjoying the ride. In addition, the limo was a DISASTER -- All the interior trim was falling off/missing. The air conditioning was not working. The limo, in short, was falling apart. VERY DISAPPOINTING.
I would NEVER recommend Entertainment Express, even to my worst enemy!
DO NOT BOOK WITH ENTERTAINMENT EXPRESS -- The monetary savings are not worth the greif! There is no way to make this work -- even with clear itinarary and addresses 4 months before the wedding, they cannot get their act together. Read less
Services Used: Transportation
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Private User
Wedding:
8/17/2013
0.8/5.0
This was the WORST company - DO NOT BOOK! We used them for our wedding recently the limo was in horrible condition: one of the doors wouldn't open, the AC didn't work (in the middle of summer), the tint was scratched off of the glass in several places, the speaker covers were missing, there were holes in the glass in the ceiling, and the car smelled like smoke. Although the driver arrived on time, we had to sit in the limo for several minutes while my fiance and his groomsmen input the church address into the GPS for her, even though we had given it to Entertainment Express several times and verified that they had all of the necessary information just a few days prior. Needless to say we do not feel as though we got what we paid for. We do not recommend this company and are very disappointed by the services we received.
This was the WORST company - DO NOT BOOK! We used them for our wedding recently the limo was in horrible condition: one of Read more...
This was the WORST company - DO NOT BOOK! We used them for our wedding recently the limo was in horrible condition: one of the doors wouldn't open, the AC didn't work (in the middle of summer), the tint was scratched off of the glass in several places, the speaker covers were missing, there were holes in the glass in the ceiling, and the car smelled like smoke. Although the driver arrived on time, we had to sit in the limo for several minutes while my fiance and his groomsmen input the church address into the GPS for her, even though we had given it to Entertainment Express several times and verified that they had all of the necessary information just a few days prior. Needless to say we do not feel as though we got what we paid for. We do not recommend this company and are very disappointed by the services we received. Read less
Services Used: Transportation
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Hugh2012
Wedding:
12/31/2011
0.8/5.0
BEWARE! This company does not have a limousine on its fleet that is newer than 10 years old. Some of their limo's belong in Greenfield Village, LITERALLY! All of the positive reviews are people who have been BRIBED by the owner. He is a ticket broker and offers free tickets to Red Wing and Pistons games to leave positive reviews. Typical issues: No air-conditioning/heat, water leaking through windows, breakdowns, broken radio's, doors wont open. They have so many breakdowns on the weekend they have to keep a staff of drivers on hand to rescue the disabled vehicles. I remember seeing "Jesse James was here" carved in the back of one of their seats LOL That was a joke, but real talk, this owner is a crook and if you break down you dont get a refund, if your bride sweats all her makeup off on the way to the ceremony cause the AC dont work, you might get a voucher for a 3 hour ride in their crap town cars.
BEWARE! This company does not have a limousine on its fleet that is newer than 10 years old. Some of their limo's belong Read more...
BEWARE! This company does not have a limousine on its fleet that is newer than 10 years old. Some of their limo's belong in Greenfield Village, LITERALLY! All of the positive reviews are people who have been BRIBED by the owner. He is a ticket broker and offers free tickets to Red Wing and Pistons games to leave positive reviews. Typical issues: No air-conditioning/heat, water leaking through windows, breakdowns, broken radio's, doors wont open. They have so many breakdowns on the weekend they have to keep a staff of drivers on hand to rescue the disabled vehicles. I remember seeing "Jesse James was here" carved in the back of one of their seats LOL That was a joke, but real talk, this owner is a crook and if you break down you dont get a refund, if your bride sweats all her makeup off on the way to the ceremony cause the AC dont work, you might get a voucher for a 3 hour ride in their crap town cars. Read less
Services Used: Transportation
Default vendor profile pic
micman
Wedding:
5/29/2011
0.7/5.0
Yes this limo service is cheap, but just don't book them. I don't take a lot of limo rides and I assume most people don't, but this service was about as good as ride sharing to work with someone who doesn't clean their car.

Pros:
The limo arrived, took us places, and left.

Cons:
The limo couldn't fit our wedding party even though we specified the number of people.
The limo was absolutely trashed, the AC didn't work, the radio didn't work.
I actually had to worry about my wife's dress getting dirty in this limo.
The driver was unprofessional and didn't know the roads.
I was disappointed and let down by this service.

The problems for me (groom) started as soon as we all first needed to get in the limo. There weren't enough seats. Go figure. Well we squeezed in anyway. Now we were hot since it was about 80 degrees and sunny in a black limo wearing formal clothes. The AC didn't work. The driver didn't even apologize or offer an explanation.

We got to our location for pictures and started getting the pictures taken. Once we were about done it started raining and someone went to go get the limo. The driver approached this person raving that if we didn't leave we were going to go over our time we booked the limo for. I can't believe the driver said that. She was rushing us to leave on my wedding day!

Displeased, half of us got in the limo and I found myself riding in a limo full of girls and no other guys on my wedding day. I was furious that my wedding party had to be separated because the limo was sub-standard and didn't meet our specifications. And again, the AC didn't work and now with the rain we couldn't even crack a window.

The driver had to ask where we were going. Shouldn't they know that ahead of time? Overall this was the worst service of anything I could imagine and I am completely disappointed. Don't book them, you should enjoy your limo ride on your special event day.

Quality of Service is 0 stars because the limo was too small, was trashed and dirty, and the driver was unprofessional and didn't know her way around.

Responsiveness is 2 stars because they quickly and responsively charged our bank account.

Professionalism is half a star because when the limo driver dropped us off to finally leave (on time not late like she thought) she smiled and said have a good day. Maybe she was talking to herself because she was glad to be rid of us.

Value is 1 star because the vehicle functioned and took us places, but I could have done a better job myself with any car in the world. Has this company heard of vacuums?

Flexibility is 0 stars. You don't rush the people you're driving to get in your limo. I don't care for what reason. I am the paying customer and I'll get in the limo when my wife and I are ready.

DO NOT USE THIS SERVICE.
Yes this limo service is cheap, but just don't book them. I don't take a lot of limo rides and I assume most people don't, Read more...
Yes this limo service is cheap, but just don't book them. I don't take a lot of limo rides and I assume most people don't, but this service was about as good as ride sharing to work with someone who doesn't clean their car.

Pros:
The limo arrived, took us places, and left.

Cons:
The limo couldn't fit our wedding party even though we specified the number of people.
The limo was absolutely trashed, the AC didn't work, the radio didn't work.
I actually had to worry about my wife's dress getting dirty in this limo.
The driver was unprofessional and didn't know the roads.
I was disappointed and let down by this service.

The problems for me (groom) started as soon as we all first needed to get in the limo. There weren't enough seats. Go figure. Well we squeezed in anyway. Now we were hot since it was about 80 degrees and sunny in a black limo wearing formal clothes. The AC didn't work. The driver didn't even apologize or offer an explanation.

We got to our location for pictures and started getting the pictures taken. Once we were about done it started raining and someone went to go get the limo. The driver approached this person raving that if we didn't leave we were going to go over our time we booked the limo for. I can't believe the driver said that. She was rushing us to leave on my wedding day!

Displeased, half of us got in the limo and I found myself riding in a limo full of girls and no other guys on my wedding day. I was furious that my wedding party had to be separated because the limo was sub-standard and didn't meet our specifications. And again, the AC didn't work and now with the rain we couldn't even crack a window.

The driver had to ask where we were going. Shouldn't they know that ahead of time? Overall this was the worst service of anything I could imagine and I am completely disappointed. Don't book them, you should enjoy your limo ride on your special event day.

Quality of Service is 0 stars because the limo was too small, was trashed and dirty, and the driver was unprofessional and didn't know her way around.

Responsiveness is 2 stars because they quickly and responsively charged our bank account.

Professionalism is half a star because when the limo driver dropped us off to finally leave (on time not late like she thought) she smiled and said have a good day. Maybe she was talking to herself because she was glad to be rid of us.

Value is 1 star because the vehicle functioned and took us places, but I could have done a better job myself with any car in the world. Has this company heard of vacuums?

Flexibility is 0 stars. You don't rush the people you're driving to get in your limo. I don't care for what reason. I am the paying customer and I'll get in the limo when my wife and I are ready.

DO NOT USE THIS SERVICE. Read less
Services Used: Transportation

DEALS

Wedding Special
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Promo Code: 2015   $100 Value
When you mention the promo code and that you seen this on Wedding Wire you will Receive the Wedding Special that we have right now Buy 3 hours, get 2 FREE. This will also include a complimentary wedding package that consists on a Red Carpet Roll out, Just married Sign, and a Bottle of Champagne. (must request wedding package upon booking)
Deal #WW938f20236659f387
220x220 1423682325358 double decker 4

MAP

 
6986 N. Telegraph Rd, Dearborn Heights, MI 48127 See On Map
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220x220 1423682325358 double decker 4