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Evaline's Bridal

Warren , OH
CONTACT US
CONTACT US

LOCATION

211 East Market st
Warren, OH US 44481 (map)

PHONE

330-392-6569

WEBSITE

View website
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ABOUT US

Located in downtown Warren, OH, we have been walking brides down the aisle for over 60 years. Evaline's has been in the same location since opening day. We are a 4500 sq ft salon that... Read more
Located in downtown Warren, OH, we have been walking brides down the aisle for over 60 years. Evaline's has been in the same location since opening day. We are a 4500 sq ft salon that sells bridal, bridesmaid, mother of the brides, mother of the groom, junior bridesmaid, and flower girl dresses. We also sell veils, tiaras, shoes, jewelry and invitations. We provide tuxedo and banquet chair cover rentals. We do our own alterations in house so our gowns never leave our store. We also press gowns and veils purchased here for free. We pride ourselves in our customer service and repeat business and we happily store your gown in our store until the “big day” for no charge.

After their wedding, brides come back to bring their daughters when they are flower girls in a friends wedding. When they get older, they bring them back in for their homecoming and prom gowns and before long those same flower girls are back in our store for their own bridal gowns. Their mother, who was previously our bride, now needs a Mother of the Bride gown or another gown to celebrate her own wedding anniversary.

We teach prom girls how to walk in heels, mothers of the groom how to feel special and fathers of the bride how to pull the “blusher” back from their daughters faces after they’ve walked down the aisle.

We were one of the flagship stores chosen by “Brides Across America” where we give free bridal gowns to military brides. We have also been producing our own bridal shows in the area for over 26 years. We are spotlighted and called upon throughout the year by different media as a resource in the bridal industry for the tri-county area for information, trends, and fashion.

Evaline’s is not a bridal chain nor are we new to the area. Over 60 years of experience is what we have to offer to our brides. We teach them etiquette and poise while showing them the latest fashion and frills, all in a fun and exciting atmosphere.

For more information call 330-392-6569 or http://www.evalinesbridal.com/ Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Father of the Bride, Father of the Groom, Flower Girls, Groom, Groomsmen, Mother of the Bride, Mother of the Groom, Ring Bearers
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils
Does a client need to schedule an appointment? How do the client appointments work?
Its always helpful but not necessary! We have been here for over 60 years and are always excited to help and work with our customer's!
What specialty dress and attire items, such as a Kimono or Sari, do you provide?
Communion dresses.
What is the typical turn-around time for a dress?
It always varies per company!
Do you carry new or once worn gowns?
We select all gowns from our designers and our bridal markets, so all of our gowns are new!
How often do you receive new dresses?
We receive new gowns all year long!
Do you have a seamstress onsite?
Yes we do all of our alterations on site, so your gown never leaves our store!
In addition to wedding dresses, what other products do you sell?
Bridal gowns, gowns for Mother of the brides and grooms, bridesmaids, flower girls, prom gowns, homecoming gowns

REVIEWS

4.4
out of 5.0
4.4/5.0
4.4/5.0
4.5/5.0
4.5/5.0
4.4/5.0
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Jennifer
Wedding:
9/21/2013
5.0/5.0
Wonderful experience! First day trying on dresses and bought the second dress I tried on!
Wonderful experience! First day trying on dresses and bought the second dress I tried on!
Wonderful experience! First day trying on dresses and bought the second dress I tried on! Read less
Services Used: Dress & Attire
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Wendy
Wedding:
8/9/2013
5.0/5.0
Every single staff member at Evaline's Bridal has been professional, courteous, supportive, friendly and caring throughout the entire process of selecting my dress, to making payments, to choosing accessories and handling my fittings. It has been a fantastic experience. They have kept me posted on special events and bridal shows, and I have been able to follow them and interact with them on Pinterest and Facebook. I would highly recommend Evaline's Bridal to anyone who is getting married or needs a formal gown for prom or another event.
Every single staff member at Evaline's Bridal has been professional, courteous, supportive, friendly and caring throughout Read more...
Every single staff member at Evaline's Bridal has been professional, courteous, supportive, friendly and caring throughout the entire process of selecting my dress, to making payments, to choosing accessories and handling my fittings. It has been a fantastic experience. They have kept me posted on special events and bridal shows, and I have been able to follow them and interact with them on Pinterest and Facebook. I would highly recommend Evaline's Bridal to anyone who is getting married or needs a formal gown for prom or another event. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
The staff was extremely friendly and helpful! I am so glad I chose Evaline's Bridal! They were also very prompt in keeping us up to date while the bridesmaid dresses/tuxes were having alterations and being ordered. Their service and expertise truley made my wedding a day i'll never forget!!
The staff was extremely friendly and helpful! I am so glad I chose Evaline's Bridal! They were also very prompt in keeping Read more...
The staff was extremely friendly and helpful! I am so glad I chose Evaline's Bridal! They were also very prompt in keeping us up to date while the bridesmaid dresses/tuxes were having alterations and being ordered. Their service and expertise truley made my wedding a day i'll never forget!! Read less
Services Used: Dress & Attire
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Ashley
Wedding:
6/22/2013
5.0/5.0
Choosing a dress from Evaline's was one of the best choices I made for my wedding! I walked in with an idea in my mind, but they had me try on something different and I loved it! First dress! My mother in law purchased her dress from here as well! They were great to work with when it came to alterations as well! Evaline's was great and I will go back any chance I get!
Choosing a dress from Evaline's was one of the best choices I made for my wedding! I walked in with an idea in my mind, Read more...
Choosing a dress from Evaline's was one of the best choices I made for my wedding! I walked in with an idea in my mind, but they had me try on something different and I loved it! First dress! My mother in law purchased her dress from here as well! They were great to work with when it came to alterations as well! Evaline's was great and I will go back any chance I get! Read less
Services Used: Dress & Attire
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Jessica
Wedding:
9/22/2012
5.0/5.0
I had gone to many different bridal stores with a specific look in mind for my wedding dress. After trying on multiple dresses at many different stores, I could not find what I was looking for. I went to Evaline's and started working with Joy. I had tried on 2 dresses that I had picked out, but nothing had caught my interest. Joy offered to pick one after I told her what I was looking for and low and behold the one she picked was THE dress. I cant thank Joy and the staff enough for their help in finding me my dream dress. I can't wait to wear it on my wedding day!!
I had gone to many different bridal stores with a specific look in mind for my wedding dress. After trying on multiple Read more...
I had gone to many different bridal stores with a specific look in mind for my wedding dress. After trying on multiple dresses at many different stores, I could not find what I was looking for. I went to Evaline's and started working with Joy. I had tried on 2 dresses that I had picked out, but nothing had caught my interest. Joy offered to pick one after I told her what I was looking for and low and behold the one she picked was THE dress. I cant thank Joy and the staff enough for their help in finding me my dream dress. I can't wait to wear it on my wedding day!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
8/25/2012
5.0/5.0
My wedding dress was absolutely perfect! Joy (who no longer works there) helped me find the best dress, veil, and headpiece to fit my style and personality. My groom, my family, and my friends could not tell me enough how beautiful they thought my dress and veil were. I felt like an "old world Italian princess." The alterations were also perfect - my dress fit like a glove!
My wedding dress was absolutely perfect! Joy (who no longer works there) helped me find the best dress, veil, and Read more...
My wedding dress was absolutely perfect! Joy (who no longer works there) helped me find the best dress, veil, and headpiece to fit my style and personality. My groom, my family, and my friends could not tell me enough how beautiful they thought my dress and veil were. I felt like an "old world Italian princess." The alterations were also perfect - my dress fit like a glove! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
My entire bridal party went to Evaline's Bridal for our wedding. I was searching for a specific dress for my bridesmaids and Evaline's had it there. Lori and her staff helped me through the entire process from ordering to alterations. I called almost every week with questions because I was one of those brides who worried about everyhing....and they were always so nice and took care of me! They really cared about our wedding day and I was extremely happy with the quality of service and caring staff. No other shops in the area had the selection of gowns like Evaline's Bridal and I definitely reccomend it to all future brides!
My entire bridal party went to Evaline's Bridal for our wedding. I was searching for a specific dress for my bridesmaids Read more...
My entire bridal party went to Evaline's Bridal for our wedding. I was searching for a specific dress for my bridesmaids and Evaline's had it there. Lori and her staff helped me through the entire process from ordering to alterations. I called almost every week with questions because I was one of those brides who worried about everyhing....and they were always so nice and took care of me! They really cared about our wedding day and I was extremely happy with the quality of service and caring staff. No other shops in the area had the selection of gowns like Evaline's Bridal and I definitely reccomend it to all future brides! Read less
Services Used: Dress & Attire
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HOLHUN
Wedding:
7/5/2008
5.0/5.0
I love working with the girls at Evaline's Bridal. Tiffany, Angie, Claudia, Ruthann, Chelsea, and Lori have all been a huge help to me, my mother, my bridesmaids, and everyone else involved in my wedding. I have been in three weddings, and each of the bridal parties have purchased their wedding dresses and bridemaids dresses at Evaline's. I have read some of the reviews on this site, and I have never had any of the problems as these people. The girls there told me that I had to make monthly payments and I always recieved letters if I didn't make a payment by the first of the month. For one of the weddings I was in, I went out of town for two weeks prior to the wedding. When I got back into town there was one week left until the wedding. All of my alterations were done very quickly and looked perfect. They girls were very helpful and worked around my schedule. I was just married and my dress as well as my bridesmaids dresses all looked perfect. I also had my wedding planned by the consultant that they recomended and she was fantastic. She took care of all of my problems and I was stress free on my wedding day. I am so pleased with all of the work that they have done for me. I would recomend Evaline's to everyone because all of the girls are so sweet and honest that when you go there it feels like you are around close friends. THANKS LADIES! I'll see you soon!!
I love working with the girls at Evaline's Bridal. Tiffany, Angie, Claudia, Ruthann, Chelsea, and Lori have all been a Read more...
I love working with the girls at Evaline's Bridal. Tiffany, Angie, Claudia, Ruthann, Chelsea, and Lori have all been a huge help to me, my mother, my bridesmaids, and everyone else involved in my wedding. I have been in three weddings, and each of the bridal parties have purchased their wedding dresses and bridemaids dresses at Evaline's. I have read some of the reviews on this site, and I have never had any of the problems as these people. The girls there told me that I had to make monthly payments and I always recieved letters if I didn't make a payment by the first of the month. For one of the weddings I was in, I went out of town for two weeks prior to the wedding. When I got back into town there was one week left until the wedding. All of my alterations were done very quickly and looked perfect. They girls were very helpful and worked around my schedule. I was just married and my dress as well as my bridesmaids dresses all looked perfect. I also had my wedding planned by the consultant that they recomended and she was fantastic. She took care of all of my problems and I was stress free on my wedding day. I am so pleased with all of the work that they have done for me. I would recomend Evaline's to everyone because all of the girls are so sweet and honest that when you go there it feels like you are around close friends. THANKS LADIES! I'll see you soon!! Read less
Services Used: Dress & Attire, Invitations, Jewelry, Rentals & Photobooths
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Betty Sue
Wedding:
9/13/2007
5.0/5.0
I had an awesome experience at Evaline's Bridal! I purchased my dress, my bridesmaids dresses, the tuxes, and the mother's dresses there. I was treated with respect and kindness, and no one that I saw in the store ever appeared to have a problem with the sales associates. The girls there were fantastic to work with, and they even helped me pick out the jewelery that I gave my Bridesmaids as their present. I also rented chair covers and sashes from there, and they looked perfect! There wasn't a winkle or piece of dirt on them. I was so impressed with the seervice that I received that I will surely recomend Evaline's to anyone I know that is getting married.
I had an awesome experience at Evaline's Bridal! I purchased my dress, my bridesmaids dresses, the tuxes, and the mother's Read more...
I had an awesome experience at Evaline's Bridal! I purchased my dress, my bridesmaids dresses, the tuxes, and the mother's dresses there. I was treated with respect and kindness, and no one that I saw in the store ever appeared to have a problem with the sales associates. The girls there were fantastic to work with, and they even helped me pick out the jewelery that I gave my Bridesmaids as their present. I also rented chair covers and sashes from there, and they looked perfect! There wasn't a winkle or piece of dirt on them. I was so impressed with the seervice that I received that I will surely recomend Evaline's to anyone I know that is getting married. Read less
Services Used: Dress & Attire, Invitations, Jewelry, Rentals & Photobooths
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The future Mrs. Pal
Wedding:
9/15/2012
4.8/5.0
I found my wedding gown at Evaline's, and I knew it was the one! I had looked a several places that had pressured me into buying their gowns, but when I walked into Evaline's, I felt no pressure at all. I actually went in after work one day just curious to see what I could find because I just started my wedding gown search, and to my surprise, I found my gown! Joy was absolutely wonderful, as well as Jade. They made me feel so special. It was a very positive experience. I also had my bridesmaids dresses ordered from them as well, which I was happy with so we would all get our dresses from the same store, and it made it much easier for my girls to go and get their measurements taken. I feel like the girls are family, and they are so wonderful. Although it can be stressful at times planning a wedding, the girls always make me feel comfortable and never like I'm a bother to them or a crazy bride!! :) :) Love them! Can't wait til my dress comes in May!
I found my wedding gown at Evaline's, and I knew it was the one! I had looked a several places that had pressured me into Read more...
I found my wedding gown at Evaline's, and I knew it was the one! I had looked a several places that had pressured me into buying their gowns, but when I walked into Evaline's, I felt no pressure at all. I actually went in after work one day just curious to see what I could find because I just started my wedding gown search, and to my surprise, I found my gown! Joy was absolutely wonderful, as well as Jade. They made me feel so special. It was a very positive experience. I also had my bridesmaids dresses ordered from them as well, which I was happy with so we would all get our dresses from the same store, and it made it much easier for my girls to go and get their measurements taken. I feel like the girls are family, and they are so wonderful. Although it can be stressful at times planning a wedding, the girls always make me feel comfortable and never like I'm a bother to them or a crazy bride!! :) :) Love them! Can't wait til my dress comes in May! Read less
Services Used: Dress & Attire
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Cwilharm
Wedding:
10/8/2011
4.8/5.0
Evalines's Bridal was fantastic! The staff was very helpful and courteous. They listened to what I wanted and even offered their own thoughts which was very helpful.
The alterations were perfect and I looked and felt so beautiful on my wedding day. I would highly recommend Evaline's to any bride.
Evalines's Bridal was fantastic! The staff was very helpful and courteous. They listened to what I wanted and even offered Read more...
Evalines's Bridal was fantastic! The staff was very helpful and courteous. They listened to what I wanted and even offered their own thoughts which was very helpful.
The alterations were perfect and I looked and felt so beautiful on my wedding day. I would highly recommend Evaline's to any bride. Read less
Services Used: Dress & Attire
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Linda
Wedding:
7/6/2013
4.6/5.0
They worked with me as much as they could and did a great job.. I had a few problems and misunderstandings with the bustle and pick up date for my dress but everything worked out
They worked with me as much as they could and did a great job.. I had a few problems and misunderstandings with the bustle Read more...
They worked with me as much as they could and did a great job.. I had a few problems and misunderstandings with the bustle and pick up date for my dress but everything worked out Read less
Services Used: Dress & Attire
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Jessica
Wedding:
10/9/2010
4.0/5.0
If you're looking for unique dresses, this is a good place to go. I did have a couple of communication problems with the girls at first but when Lori realized I wasn't happy with my experience at her store, she contacted me and did everything she could to fix it. They really do a good job. I would just advise any bride to voice issues they have immediately and to stay on top of their order. Both my dress and my moms turned out beautiful and were altered to fit us perfectly. Also, they dyed my shoes red to match my bridesmaids dress and those turned out AWESOME. They couldn't have looked better.
If you're looking for unique dresses, this is a good place to go. I did have a couple of communication problems with the Read more...
If you're looking for unique dresses, this is a good place to go. I did have a couple of communication problems with the girls at first but when Lori realized I wasn't happy with my experience at her store, she contacted me and did everything she could to fix it. They really do a good job. I would just advise any bride to voice issues they have immediately and to stay on top of their order. Both my dress and my moms turned out beautiful and were altered to fit us perfectly. Also, they dyed my shoes red to match my bridesmaids dress and those turned out AWESOME. They couldn't have looked better. Read less
Services Used: Dress & Attire
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Eva
Wedding:
10/15/2011
4.0/5.0
They were very flexible with my schedule as I lived out of town and had limited times that I could come to the store. My dress was totally remodeled, straight neckline to sweetheart, and turned out just how I imagined it.

My only problems with this store were that my bustle broke on the first dance so I had to hold my dress up all night :( and I was sold a broken tiara which they "glued" back together instead of exchanging it.
They were very flexible with my schedule as I lived out of town and had limited times that I could come to the store. My Read more...
They were very flexible with my schedule as I lived out of town and had limited times that I could come to the store. My dress was totally remodeled, straight neckline to sweetheart, and turned out just how I imagined it.

My only problems with this store were that my bustle broke on the first dance so I had to hold my dress up all night :( and I was sold a broken tiara which they "glued" back together instead of exchanging it. Read less
Services Used: Dress & Attire
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Melissa
Wedding:
9/21/2012
3.8/5.0
I got a great deal on the dress and the lady who helped me throughout that process was so helpful. The fitting process was quick, though the fact that my dress fit me almost perfectly added to the process being so efficent.
I got a great deal on the dress and the lady who helped me throughout that process was so helpful. The fitting process was Read more...
I got a great deal on the dress and the lady who helped me throughout that process was so helpful. The fitting process was quick, though the fact that my dress fit me almost perfectly added to the process being so efficent. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
0.2/5.0
There's a reason that the Better Business Bureau gives this place an F. The owner, Lori, and her staff are disorganized, unprofessional, and dishonest. When you notice one of their multiple mistakes, they won't acknowledge it, and if you persist, they'll be entirely unapologetic, because, you see, it's never their fault. When something really bad happens, she'll either lie or tell you that nothing like this has happened to her in 25 years in the industry--but after two or three once-in-a-quarter-century events happen to you, that one wears pretty thin.

The first problem was the deposit. When I bought my dress at the end of December, Lori said that while they needed a deposit to order it, I could put down whatever amount I'd like. The contract stipulated 20%, and I put down 25%--so you can imagine my surprise when I called the store to submit another payment, and she said the dress needed to be ordered in the next few days and they couldn't do so without 50% down. Great, that put delivery at one month before my wedding.

Though I said from the beginning that I didn't want a veil, Lori and her salespeople were extremely rude and pressured me into buying a $400 veil, dyed to match, telling me "Oh, you're not a bride without a veil!" etc. Though I ordered it with the dress, I later called to cancel it. The salesgirl told me she'd stop the order, and leave a note in the system with the style number and color in case I later decided that I wanted it. In March I called to make my final payment, and the veil was still on there--no note, and now too late to cancel. Remember the part about it being dyed to match? I saw it for the first time the Monday before my wedding--Lori put it in my hair, spread it across my ivory dress, and told me it looked just great and I should wear it. It was bleach-bottle white.

Once the ship date came and went, I flew across the country for my first fitting. I called the week prior to leaving to ensure that the gown was still on schedule, and was told that it had already arrived in the store; however, when I arrived on July 6th for my fitting, the dress they had was certainly not mine. If she actually ordered the right one (not convinced), had someone bothered to open the box they'd have noticed the big white tag on the dress that quite clearly displayed the wrong style number and color. While her salesgirls scurried around whispering to each other, Lori stayed upstairs in her office for a good fifteen minutes. You'd expect that when someone has just presented a bride from 2000 miles away, a month from her wedding, with the wrong dress, that she'd apologize--and you'd be wrong.

The 'correct' dress, rushed from the factory, didn't arrive until after I'd left town, meaning that I didn't even see it until the week of my wedding, and surprise! It was wrong again. The gown I actually ordered had plain lace--no beads, no sequins; the one in her store, not so much. When I told Lori that the gown was once again wrong, she was incredibly condescending, insisting that the company (the same one she blamed for sending the wrong dress three weeks earlier) didn't make these kinds of mistakes. It was only after I sent pictures of me in the sample dress that she even acknowledged the problem, and she continued to be resistant to my demand that either all of the beading and sequins be removed at no cost to me, or I'd take the dress home and remove them myself.

I spent all day August 4th either being put on hold by the 'customer service' reps at Jim Hjelm, or getting an earful of excuses from Lori. By the afternoon I'd decided to take the gown to another (truly wonderful) bridal shop for alterations. When I picked it up, Lori said that the hem and the side seams were done; she NEVER told me that the beading had been removed, and with good reason-- whoever removed it completely destroyed the lace, leaving holes big enough to put a finger through. The seamstress also cleverly covered up one of the holes by lowering and stitching the ribbon belt over it. In the end, I had to have the designer overnight new lace, because none of the existing lace could be salvaged; the belt, which gapped a half-inch around the zipper, was so badly stitched that it had to be replaced with new ribbon as well.

The only thing that saved me was taking the dress from her store--and in the end, it still wasn't perfect, because there was just no time after fixing all the damage. And this is just my dress; my junior bridesmaid ended up with a size 10 sample dress when Lori shipped her size 4 uninsured, and it got lost in the mail. It's fun to pay full price for a new dress and end up with a manufacturer's sample tried on by lord knows how many people, with 'IMP' embroidered on the back.

So, if you've read this far, please do yourself, your bridal party, and your loved ones a favor and avoid this place. If you've already bought a dress here, take it somewhere else for alterations. Remember that you chose your dress because it made you feel beautiful, in love, and like a bride--you deserve to always feel that way about it, and there are plenty of other bridal shops in the area that believe that too.
There's a reason that the Better Business Bureau gives this place an F. The owner, Lori, and her staff are disorganized, Read more...
There's a reason that the Better Business Bureau gives this place an F. The owner, Lori, and her staff are disorganized, unprofessional, and dishonest. When you notice one of their multiple mistakes, they won't acknowledge it, and if you persist, they'll be entirely unapologetic, because, you see, it's never their fault. When something really bad happens, she'll either lie or tell you that nothing like this has happened to her in 25 years in the industry--but after two or three once-in-a-quarter-century events happen to you, that one wears pretty thin.

The first problem was the deposit. When I bought my dress at the end of December, Lori said that while they needed a deposit to order it, I could put down whatever amount I'd like. The contract stipulated 20%, and I put down 25%--so you can imagine my surprise when I called the store to submit another payment, and she said the dress needed to be ordered in the next few days and they couldn't do so without 50% down. Great, that put delivery at one month before my wedding.

Though I said from the beginning that I didn't want a veil, Lori and her salespeople were extremely rude and pressured me into buying a $400 veil, dyed to match, telling me "Oh, you're not a bride without a veil!" etc. Though I ordered it with the dress, I later called to cancel it. The salesgirl told me she'd stop the order, and leave a note in the system with the style number and color in case I later decided that I wanted it. In March I called to make my final payment, and the veil was still on there--no note, and now too late to cancel. Remember the part about it being dyed to match? I saw it for the first time the Monday before my wedding--Lori put it in my hair, spread it across my ivory dress, and told me it looked just great and I should wear it. It was bleach-bottle white.

Once the ship date came and went, I flew across the country for my first fitting. I called the week prior to leaving to ensure that the gown was still on schedule, and was told that it had already arrived in the store; however, when I arrived on July 6th for my fitting, the dress they had was certainly not mine. If she actually ordered the right one (not convinced), had someone bothered to open the box they'd have noticed the big white tag on the dress that quite clearly displayed the wrong style number and color. While her salesgirls scurried around whispering to each other, Lori stayed upstairs in her office for a good fifteen minutes. You'd expect that when someone has just presented a bride from 2000 miles away, a month from her wedding, with the wrong dress, that she'd apologize--and you'd be wrong.

The 'correct' dress, rushed from the factory, didn't arrive until after I'd left town, meaning that I didn't even see it until the week of my wedding, and surprise! It was wrong again. The gown I actually ordered had plain lace--no beads, no sequins; the one in her store, not so much. When I told Lori that the gown was once again wrong, she was incredibly condescending, insisting that the company (the same one she blamed for sending the wrong dress three weeks earlier) didn't make these kinds of mistakes. It was only after I sent pictures of me in the sample dress that she even acknowledged the problem, and she continued to be resistant to my demand that either all of the beading and sequins be removed at no cost to me, or I'd take the dress home and remove them myself.

I spent all day August 4th either being put on hold by the 'customer service' reps at Jim Hjelm, or getting an earful of excuses from Lori. By the afternoon I'd decided to take the gown to another (truly wonderful) bridal shop for alterations. When I picked it up, Lori said that the hem and the side seams were done; she NEVER told me that the beading had been removed, and with good reason-- whoever removed it completely destroyed the lace, leaving holes big enough to put a finger through. The seamstress also cleverly covered up one of the holes by lowering and stitching the ribbon belt over it. In the end, I had to have the designer overnight new lace, because none of the existing lace could be salvaged; the belt, which gapped a half-inch around the zipper, was so badly stitched that it had to be replaced with new ribbon as well.

The only thing that saved me was taking the dress from her store--and in the end, it still wasn't perfect, because there was just no time after fixing all the damage. And this is just my dress; my junior bridesmaid ended up with a size 10 sample dress when Lori shipped her size 4 uninsured, and it got lost in the mail. It's fun to pay full price for a new dress and end up with a manufacturer's sample tried on by lord knows how many people, with 'IMP' embroidered on the back.

So, if you've read this far, please do yourself, your bridal party, and your loved ones a favor and avoid this place. If you've already bought a dress here, take it somewhere else for alterations. Remember that you chose your dress because it made you feel beautiful, in love, and like a bride--you deserve to always feel that way about it, and there are plenty of other bridal shops in the area that believe that too. Read less
Services Used: Dress & Attire

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211 East Market st, Warren, OH 44481 See On Map
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