out of 5.0
Mylinh was a godsend. I brought her in for DOC work three months before my wedding, so I had already booked most of my Read more...
Mylinh was a godsend. I brought her in for DOC work three months before my wedding, so I had already booked most of my vendors. I am pretty organized and only needed someone to help me execute on the day of. She was organized, professional, and went above and beyond her call of duty. I know many of you may be thinking you dont need a DOC. I thought I could do everything myself too, but in the end, I went with a DOC b/c I wanted to enjoy my wedding day. And Im so glad I did. I did not worry at all on my wedding day, knowing that Mylinh would keep me on schedule, and would handle all the little problems that come up (and believe something will come up). Also, your vendors need someone to contact in case they run into problems. Believe me, you need a point person. Although you may be tempted to ask a family member or friend, there are a couple of problems with this: 1. they have no experience and may botch it up, and 2. they will probably want to enjoy your wedding day. So I do think a DOC is the way to go. If youre already spending a ton on your wedding, you might as well spend a little more to make sure your vision is executed to a tee. Mylinh is also good friends with Nicole Ha, so if you hire them together, they will work together on your wedding day to make sure every detail is taken care of. She is very detail-oriented and will meet with you about 3 or 4 times before your wedding day and will remind you of things that you will inevitably forget. She also has impeccable taste so if you are unsure of what you want, she will have great ideas for you. She came to my house in Berkeley first to set up while I was at the tea ceremony, and then the plan was that she would go over to SF to set up for the reception. Well, her car broke down in Berkeley. She found a way to get over to SF and get her job done, and her professionalism is reflected in the way she didnt even mention to me her car troubles until a week later. She can take care of business like no other and she will treat your wedding day like her own (she even has walkie talkies so she can communicate to your d.j. when she is running around, to make sure he is on task too). You will need to provide her with one or two helpers, however, b/c she will only be there by herself (and if you are lucky, her fiance, Billy, will also be there to help her out). Cost = $500 for all services (though my mom gave her an additional $200 for her excellent services). I have heard that her rates have gone up slightly (around $750 or so for day of coordination, $3500 for a full wedding still a bargain, in my book!). Many people have e-mailed me about Mylinh, and Ive responded in kind to all of the e-mails because I really did appreciate Mylinhs help and am happy to refer clients to her. To help you decide whether Mylinh is right for you, here are some questions that have been asked of me and my honest answers. I would note that Ive noticed one or two aberrant people who were displeased with her services. I think they are in the slim minority (probably bridezillas who would have been unhappy with their day no matter what!). As with all vendors, meet with Mylinh to make sure you hit it off. Without further delay, here are some Q & As regarding Mylinh: 1) How many guests were at your wedding? (so I can get a feel for the size of the weddings she's coordinated) There were 332 guests at my wedding (reception), about 100 guests at my ceremony in Berkeley, and there were three events that day in three different cities! Talk about complicated. Mylinh is able to handle large numbers of guests and she will not get overwhelmed because of chaos, details, pushy Asian folks (as I know our family members can get!) 2) What type of activities was Mylinh involved in? (wedding ceremony, tea ceremony, reception/banquet, etc.) Mylinh was involved in the wedding ceremony and the reception/banquet. She helped me set up for the ceremony in Berkeley (meeting vendors, making sure everything was ready for when we arrived (from San Jose, which was where the tea ceremony was held)). After that, she set up everything in San Francisco for my reception and stayed there the entire evening to make sure that everything was perfect. If you read my bio, you'll see that there are ENDLESS details that needed to be managed, and she thought of everything - down to the last details of how the chopsticks should be arranged. I already had a timeline, but she will help you come up with a timeline to make sure that things happen smoothly. I confess I am very organized myself, but that speaks all the more to her skills because I would not have put up with incompetent, disorganized people, especially with something as important as my own wedding. Also, she helped me with a bunch of stuff beforehand - calling vendors, meeting with me several times to discuss details, exchanging emails, etc. I'd say that she spent about 30-40 hours on my event (including the day of activities). So what she charges you is CHEAP for what you get - we gave her around $700. In my view, she is underpaid, if you do the hours calculation. 3) What did you like about working with Mylinh? I liked everything about Mylinh - she was very organized, very detail-oriented, and also gave some good suggestions that were key to my vision (e.g., bringing in the lighting, candles, etc.). And to top all of that off, she does not stress you out and will not impose her vision on you. She supports your ideas, makes them better, and will treat your wedding like her own. She is also very responsive via e-mail and/or phone. But, as I noted with Nicole Ha, Mylinh is currently also fully employed during the day, so I usually gave her a day or so. She always came through, however, because she is very responsible. 4) What did you dislike about working with Mylinh? I know that this sounds almost unbelievable, but I didn't dislike any aspect of working with her. She is the ultimate professional, and despite the fact that her car broke down on the day of my wedding, I had no clue. She gets the job done. Really, you can't ask for more than that. My husband and I are both attorneys (litigators, at that), and we have extremely high standards. She was a total joy to work with. She is also very sweet and nice, but do not mistake that for being less than assertive. She is able to be all at once nice, helpful, and competent, so tasks will get done. 5) Looking back, was hiring a DOC worth it? YES. I can't stress this enough. For as organized as I was (spreadsheets, timelines, etc.), I was so relieved that I could hand over the reins to someone as responsible and organized as I am (if not more). Totally worth it. I would pay her twice or three times what I did if I knew, in retrospect, how great she is. 6) If you were to grade her for her work, what would you give her? (A, B, C, D, or F) A+. 7) Any other comments? Be realistic when hiring a DOC. I sometimes see brides who are just unrealistic about what they can expect from their DOC. If you are hiring a day of coordinator, you can only expect that person to help you take care of details for the day of. Remember, in terms of a hours breakdown, a DOC will spend approximately 30-40 hours on your wedding meeting with you, going through the details, and then finally making sure everything comes together. You cannot hire a DOC and expect someone to plan your entire wedding for you. If you are someone who has already worked out the details but who needs a responsible individual to help you make the details come together on your wedding day, a DOC is the way to go. If, on the other hand, you need someone to help pick everything out for you, including table linens, a wedding dress, etc., then you need full coordination (btw, Mylinh does full weddings now too for somewhere around $3500-$4000, which is mucho mucho cheap)! Finally, as with all of your vendors, do NOT expect your DOC to be your emotional strength/best friend not that Mylinh or any other DOC is not nice or is capable of that you are simply not paying for that! As noted below in my advice section, be a professional and you will get professional services in return. Be a bridezilla and you will get unhappy vendors and a wedding day that is miserable and less than memorable! Read less
Services Used: Unique Services
I booked Mylinh almost one year in advance because of just one great review she got from another bride. During that time, Read more...
I booked Mylinh almost one year in advance because of just one great review she got from another bride. During that time, I was considering another recent bride who became a coordinator (who will remain nameless because she still posts on this board), but I felt that if a coordinator could not return my phone call after 3 times promising she would, I should look in a different direction. Throughout the planning process, Mylinh and I had about 3 long phone conversations and one meeting at the restaurant to go over what I needed from her. I am an extremely organized person, so I basically needed someone to execute on the day of. I had a setup checklist (11 pages) for Mylinh, a 2 page timeline, and she kept everything together for us. She was organized, and helped me with certain planning material. She was supposed to send me a sample program but never did, but I know she would have sent it if I reminded her. After I booked Mylinh, I read two negative reviews for her from other brides. I was a bit worried about this negativity so I contacted another bride who was using Mylinh and her friend was using her services as well. This bride told me that her friends wedding went very well and Mylinh even handled a situation with a very rude vendor. The brides review of Mylinh was positive as well, so I felt more confident to have Mylinh as my DOC. Per our contract, Mylinh picked up my decorating supplies 2 days before, and I would pick them up afterwards. My florist was using huge vases for our centerpiece, so I asked Mylinh to keep those vases separate so I could return them to the florist later. On the day of, I told Mylinh to call me at a specific time to update me on what was going on. She called me on time, and asked me if she could make some alterations to certain plans as they were not going to work. I felt that she had control of the entire setup situation and she was calm and collected. During the event, she made sure we were on the timeline. I had to remind her a few times if she could ask the staff to turn on the AC higher, turn down the music, clear the plates but as soon as we asked her to deal with the restaurant, she took care of everything. When writing this review, I kept on asking myself if a better coordinator would have noticed these things and should they have been done without me having to ask her. Ive come to a conclusion right in the middle. Im admittedly a very anal person, and I could not release control of the timeline even on the day of. I even had my timeline right next to my dinner plate to make sure we were on time. =) I honestly believe that Mylinh would have taken care of these things herself without me having to ask, but because I noticed these things quite immediately, I was just a bit overzealous in asking her to do it. She made sure we ate, and even offered to have the restaurant pack something for us. At one point, she helped the staff clear the plates and even helped the bartender with drinks because he was away. If you are hiring Mylinh, I would recommend that you ask two friends or family members to help her with the setup and cleanup. We had our sisters help with the setup, but we forgot to ask them to help with the cleanup. So at the end of the night, Mylinh asked a few of our close friends to help her move some things into her car. My friends did not mind, but I knew it must have been a bit awkward for them. I wish she would have reminded me first so I could have asked my friends to help her, but again, small detail that I missed and my friends were ok with it. There were two things that impressed a lot. Mylinh told me the day afterwards that the restaurant accidentally threw away the cake tier stands they were supposed to keep. She called the restaurant and they offered to write a small reimbursement check to our cake person, Bev Tanaka. Mylinh then called Bev herself to explain the situation, and made sure it was taken control. Secondly, I was supposed to pick up the florists vases when I arrived in her house where she was storing things for me. Mylinh took the added step of planning with my florist that she would return the vases, and she did the same night. That helped me avoid a trip to the city, and I truly appreciated her helping me even after the reception. Overall, Im very happy that I chose Mylinh as my DOC. She arrived on time, worked efficiently, and really did some things beyond what we asked for her. Her wedding is one week after ours, but I felt her attention was always on us and she really delivered on what we needed her to do. Read less
Services Used: Unique Services
DOC-Mylinh Phan from Events with Flair, $800, Grade: F Mylinh and I met a couple of times to review floorplans, details, Read more...
DOC-Mylinh Phan from Events with Flair, $800, Grade: F Mylinh and I met a couple of times to review floorplans, details, etc and as other brides mentioned she repeatedly asked the same questions over and over as if she never took notes. The nightmare for me started the weekend before my August 11th wedding. We had a final meeting scheduled for Sunday at 9am and I receive a call on Saturday at 9:10am stating she was waiting for me. I advised the meeting wasn't until tomorrow, Sunday, and she adamantly stated that wasn't possible as she had a wedding on Sunday. I felt awful but was already on my way to meet with my hairdresser. I apologized over and over again and we agreed to talk on the phone about the final details instead of meeting on another day. Later on I went home and checked my emails and sure enough I had a confirmation for Sunday at 9am. When I advised her of this she never apologized or offered to reschedule, in fact she never said anything at all! Mylinh was supposed to call on Sunday night, it never happened, she was supposed to call on Monday during the day and that never happened. Finally on Monday night at 10pm we connected. The 30 minute conversation was spent with her telling me everything she didn't want to do vs what the plan was for my Saturday wedding. When she asked me who would be taking the flowers from the church to the reception site I advised her that I was paying her to do these things. She said she didn't want to as she had a rent a car and suggested I ask a family member. I advised her I did NOT want to ask my guests for anything and that is why I was paying her. She then advised that she would only be arriving one hour prior to my wedding with her assistant. I was never made aware of this late arrival and was not pleased. How was this helping me? I then asked her what time her assistant, which I paid an extra $100 for, would be arriving at the reception site and she said they would be together and she would have to drop them off. I broke down our crunch for time and how that wouldn't work and she complained again about the cost of gas, how it would be inconvenient for them to have to drive separately etc. I then became very irritated and in a very stern tone adversed her that I was paying her for a service not to hear what she didn't want to do. She then told me she felt I was angry with her and would have to call me back. Fifteen minutes later she calls back and repeatedly asks me if I had time to calm down. Calm down?!?!? I wasn't yelling.. just tellng her what I expected for my money. Finally we move on to the ever so important task at hand...discussing the timeline that she had been promising me for over a week and what all of my vendors were waiting for. She promised to have that to me on Tuesday and we said a pleasant goodnight. Tuesday at 3pm I still had no timeline so I called and emailed her. 7pm Tuesday stil no response or timeline. Wednesday still no timeline, email, or call. In the end I sent 5 emails, left 7 voicemails and Mylinh never even gave me the courtesy of a response. What type of professional does this? She abandoned a paying customer 4 days before a wedding that I had been planning for a year and a half. The wedding was this past Saturday and was flawless without her and her drama! She is currently planning her Sept wedding and is the most unprofessional person I have ever worked with. Only use this vendor if you want more stress than help! Read less
Services Used: Unique Services
DOC - Mylinh Phan from Events with Flair, $775, Grade: C Price: $700 for DOC services, includes full day coordination for Read more...
DOC - Mylinh Phan from Events with Flair, $775, Grade: C Price: $700 for DOC services, includes full day coordination for 2 Chinese tea ceremonies, wedding ceremony, and reception. $75 additional for ceremony rehearsal coordination. 20% of the total is required at time of booking-$155 Pluses: Low rates compared to other, more experienced DOCs. $700 for the day of, and $75 for the rehearsal. Detailed oriented. The wedding day went fine. No real problems occurred that I'm aware of. We stayed at a hotel the night before and the night of the wedding, and I think Mylinh called our hotel to ask for a room next to the terrace (in case we wanted to use it for our after-party) and got the hotel to give us some complimentary champagne and chocolate. She lent me a box of sample DIY invitations, programs, etc. so I could get some ideas on how to do mine. Deltas: In our discussions, she was not very organized and jumped from topic to topic. It made things pretty confusing. During our discussions, both she and I would take notes. But at our next meeting, I found her asking the same questions she had asked at prior meetings. I found the answers in my meeting notes, so she should have noted the same. It was frustrating having to repeat myself over and over. She didn't always call when she said she was going to call. But she would always call later to explain, although the stories got a little old. A real professional would call her clients at the agreed upon time. Thank goodness I was a patient bride. I just waited for her phone call, even if it was late. These things didn't bother me enough to ditch her, but I certainly noticed. She didn't always send me stuff when she said she was going to. Specifically, I'm thinking about the timeline. We'd talk on the phone, and she would say that she'd update it and email it to me that night, but didn't. This happened more than once, until finally I ended up updating the timeline myself. While nothing really went wrong on the day of, my family and friends were not impressed by Mylinh. Most family and friends just told me that while things went fine, they felt like Mylinh was not on top of things, or just didn't do anything spectacular to impress them. My brother had the strongest opinion about her, and his thoughts were that Mylinh treated him as if he were her little assistant. He understands that she would need some help on the day of, but he said for the amount of things he did, all the running around all day for her, he felt like he should have split her fee with her. He said that she should have done more to help, instead of just delegating everything to other people. Sadly, because of all the things he did, he felt like he did not get to really enjoy the wedding. The rehearsal was kind of chaotic. I did not feel like she had things under control at all. She kept calling people the wrong names, confusing everyone when she would look at Yvette and tell "Anna" to stand over here, when "Anna" was really Yvette. And she kept speaking English to DH's parents, when I told her before that they don't really understand English. And then MIL would come ask me what Mylinh said, so I would run over and ask Mylinh what she told my ILs so that I could then translate back to them in Chinese. She was not right on it, when Yank Sing forgot to turn on our microphone for the ceremony (officiant, DH, and I were totally oblivious to the fact that our guests couldn't hear us, because the 3 of us could hear each other with no problems, so we just kept talking!). Guests made a comment that when they realized the mic was off, they looked at Mylinh and expected her to do something about it, but said it took her awhile to react. Finally, a Yank Sing employee ran up and turned the mic on. But sadly, our guests had already missed most of what we said during our ceremony. =( Oh well, all you can do is laugh. Summary: IMO, there is a reason why Mylinh is not able to charge the $1,000+ rates other DOCs charge--she isn't that good. I won't say she's horrible because the wedding day went fine. If anything went wrong, I didn't really notice, nor did I really care at that point. We were just having too much of a good time. It's hard for me to believe that other brides raved about Mylinh, but I guess each wedding is different. I don't know if it's because she's busy planning her own wedding (which is in September 2007 I believe), but if that's the case, she shouldn't be taking on more clients than she can handle. She even admitted to me that she lost a client because the bride felt like Mylinh wasn't being responsive enough. I'd have to agree, but (1) I didn't not want to lose my deposit or pay more for another DOC, (2) I felt like I had enough time so that even if she didn't call or email me when she said she was going to, I could deal with it, and (3) the timeline I put together was pretty detailed so that if I just made sure all vendors had the timeline on the day of, then I knew that things would be fine and even if things got missed, I'm sure none of my guests would even notice. The worst part is that my own brother was not able to enjoy the wedding, and mainly because of that, I cannot recommend her. Not Recommended. Read less
Services Used: Unique Services
Mylinh did a really great job as our day-of coordinator. The set up was incredibly complicated (we had a lot of things to Read more...
Mylinh did a really great job as our day-of coordinator. The set up was incredibly complicated (we had a lot of things to set up), but Mylinh took care of everything and it all looked amazing. She did a great job making sure everything came together and she ran the day-of perfectly. My fiance was against a DOC from the start, but even he admitted that Mylinh did a great job and he was glad she was there. My incredibly picky and demanding father also singled out Mylinh--he said she worked incredibly hard and made the night run smoothly. Mylinh coordinated with all the vendors and made sure everyone had what they needed from turning on the heat lamps to bustling my gown she took care of everything efficiently and professionally. I don't think a single thing went wrong and all the credit for that goes to Mylinh. She also organized the clean up of all the personal stuff (something I hadn't thought of) and that of course went smoothly as a result. I know that there have been some negative reviews of Mylinh on other sites, but my experience was nothing but great. If you are looking for someone who is going to be with you every step of the way in planning, then you'll need a full -time planner, but if you really just want someone to execute on the day-of I would not hesitate to recommend Mylinh. Read less
Services Used: Unique Services
Mylinh is AWESOME! She helped me with my wedding in June as a DOC and I only have good things to say about her. Our Read more...
Mylinh is AWESOME! She helped me with my wedding in June as a DOC and I only have good things to say about her. Our wedding theme was cirque as we incorporated aerial acts and contortionists at the dinner reception. Precise timing was extremely important and Mylinh gave cues at the right moment so there was a performance after each course and the guests were entertained. The flow of our wedding was perfect and without Mylinh's help, this would not be possible. Mylinh was always prompt in our meetings and for the price she charged, she actually met with me a few times to discuss the wedding details. She also visited the site with me once and went to the rehearsal. My wedding was at Pebble Beach and this was a long drive and all this was included in her fee. Other coordinators I talked to asked for a hotel stay for the site visit, rehearsal and the day of the wedding. My husband and I weren't even getting those luxuries! Mylinh takes great notes and she is very meticulous. She is willing to pull the extra mile for brides and I think that is her greatest quality. There are a lot of coordinators out there who will charge hefty fees for every single thing they do for you. I just think that brides should treat their coordinators the way they want to be treated. Don't be a bridezilla! Also, the fact I like Mylinh is that she is still very sincere, unlike some coordinators I interviewed. There are a lot of coordinators out there who are jaded working with brides and they don't even believe in marriage. Mylinh really loves her job as a coordinator and she has a great passion for it. Read less
Services Used: Unique Services
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