130x130_sq_1329166188228-e6.1

Exceptional Limo

Milford , MA
CONTACT US
CONTACT US

LOCATION

10 Mount Pleasant st
Milford , MA US 01757 (map)

PHONE

800-698-2322

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Exceptional Limo provides exceptional transportation service throughout New England. We pride ourselves on our top of the line fleet of well maintained, clean vehicles, our... Read more
Exceptional Limo provides exceptional transportation service throughout New England. We pride ourselves on our top of the line fleet of well maintained, clean vehicles, our professionally dressed and friendly chauffeurs and the enjoyable experience of being transported by Exceptional Limo. Complimentary Champagne, Water and Soda served by your white gloved chauffeur on your red carpet service... making your wedding day "Exceptional". Read less
Transportation

PHOTOS

130x130_sq_1259673650906-2003whitelongwindowfs
130x130_sq_1223826399202-2003_lincoln-sm-flip_fs
130x130_sq_1256860892225-weddingwalk
130x130_sq_1265927608911-120tcchamps
130x130_sq_1256860763865-200520prevost20hseries20blue20train20stationlow1
130x130_sq_1305041072907-e6.1
130x130_sq_1305041442173-e6
130x130_sq_1340973616363-suvexplimo
130x130_sq_1340973639148-excursioninterior1
130x130_sq_1340973697191-minibus1
130x130_sq_1340974182258-waysideinn2
130x130_sq_1340974250376-shuttle27passext

INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Limousine - SUV, Limousine - Standard, Limousine - Stretch, Motor Coach, Sedan, Shuttle, Van
Do you have liability insurance?
Yes

REVIEWS

4.4
out of 5.0
4.5/5.0
4.5/5.0
4.4/5.0
4.4/5.0
4.5/5.0
Sort by
Default-vendor-profile-pic
Regina
Wedding:
7/11/2014
5.0/5.0
They were great to work with, from Dianne in the office to all of the drivers. They were on time and professional all the way. Even to one of are guest was losing the sole of his shoe and they had glue and helped him out. I would use them anytime
Thank you
Regina
They were great to work with, from Dianne in the office to all of the drivers. They were on time and professional all the Read more...
They were great to work with, from Dianne in the office to all of the drivers. They were on time and professional all the way. Even to one of are guest was losing the sole of his shoe and they had glue and helped him out. I would use them anytime
Thank you
Regina Read less
Services Used: Transportation
Default-vendor-profile-pic
Mara
Wedding:
7/4/2014
5.0/5.0
Exceptional Limo was so perfect for our day! It was pouring and they were prepared and extremely helpful to ensure all of use were taken care of :)
Exceptional Limo was so perfect for our day! It was pouring and they were prepared and extremely helpful to ensure all of Read more...
Exceptional Limo was so perfect for our day! It was pouring and they were prepared and extremely helpful to ensure all of use were taken care of :) Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
5.0/5.0
Great customer service leading up to our weddng! An amazing limo for our special day with a professional, friendly chauffeur! Could not ask for more! Highly recommended.
Great customer service leading up to our weddng! An amazing limo for our special day with a professional, friendly Read more...
Great customer service leading up to our weddng! An amazing limo for our special day with a professional, friendly chauffeur! Could not ask for more! Highly recommended. Read less
Services Used: Transportation
Default-vendor-profile-pic
ariella
Wedding:
6/21/2014
5.0/5.0
Exceptional limo was great to work with and I'd recommend them to anyone!
Exceptional limo was great to work with and I'd recommend them to anyone!
Exceptional limo was great to work with and I'd recommend them to anyone! Read less
Services Used: Transportation
Default-vendor-profile-pic
Danielle
Wedding:
5/24/2014
5.0/5.0
I highly recommend Exceptional Limo!

Both our drivers arrived early and provided such professional service throughout the day. My driver was so helpful in ensuring I got in an out the vehicle without any snags to my dress! The red carpet service and toast was fun a great way to end the church ceremony before heading to the location for our wedding party photos.

Overall, they provided excellent service and were easy to work with.
I highly recommend Exceptional Limo!

Both our drivers arrived early and provided such professional service Read more...
I highly recommend Exceptional Limo!

Both our drivers arrived early and provided such professional service throughout the day. My driver was so helpful in ensuring I got in an out the vehicle without any snags to my dress! The red carpet service and toast was fun a great way to end the church ceremony before heading to the location for our wedding party photos.

Overall, they provided excellent service and were easy to work with. Read less
Services Used: Transportation
130x130_sq_1349285841336-vef
VLESA
Wedding:
9/28/2013
5.0/5.0
Reserved a shuttle van for parents and stretch expedition for my wedding. Pick ups were right on time (even though the bride wasn't ready) and drop offs were on time as well. The expedition lime was beautiful inside and our driver was so pleasant.
Reserved a shuttle van for parents and stretch expedition for my wedding. Pick ups were right on time (even though the Read more...
Reserved a shuttle van for parents and stretch expedition for my wedding. Pick ups were right on time (even though the bride wasn't ready) and drop offs were on time as well. The expedition lime was beautiful inside and our driver was so pleasant. Read less
Services Used: Transportation
Default-vendor-profile-pic
Marcia
Wedding:
8/24/2013
5.0/5.0
Great value and a super friendly staff and driver. We used them for our wedding and were very pleased with everything! What sold us on this company was that we were allowed to split our day into two different times, rather than paying for the whole evening like most places do. I highly recommend this company!
Great value and a super friendly staff and driver. We used them for our wedding and were very pleased with everything! Read more...
Great value and a super friendly staff and driver. We used them for our wedding and were very pleased with everything! What sold us on this company was that we were allowed to split our day into two different times, rather than paying for the whole evening like most places do. I highly recommend this company! Read less
Services Used: Transportation
Default-vendor-profile-pic
Katie
Wedding:
8/2/2013
5.0/5.0
It took my husband and I a very long time to book a limo company for our wedding, because many companies have such mixed reviews. We finally chose Exceptional Limo after reading their outstanding reviews online, and they exceeded all of our expectations! Our drivers, Tom and Bill, were absolutely perfect! They arrived early to my location, and the groom's location, and were extremely friendly and helpful, even helping the groomsmen put on their boutonnieres. They were extremely attentive to me, my parents, and my bridesmaids, helping us in and out of the limo at the ceremony and reception location with ease. They sought out the priest at our church once we arrived to verify how and when the priest would like me to enter the church. They also sought out the best man when we first arrived, to deliver the rings, which the maid of honor had been holding onto. At the time of the ceremony, they took initiative, opening and closing doors so that no guests would see me before I entered. They basically took care of things I hadn't even thought about! They checked in several times with me throughout the day to make sure that all of our requests were being met, and I couldn't have been happier. I would HIGHLY recommend Exceptional Limo for your wedding!
It took my husband and I a very long time to book a limo company for our wedding, because many companies have such mixed Read more...
It took my husband and I a very long time to book a limo company for our wedding, because many companies have such mixed reviews. We finally chose Exceptional Limo after reading their outstanding reviews online, and they exceeded all of our expectations! Our drivers, Tom and Bill, were absolutely perfect! They arrived early to my location, and the groom's location, and were extremely friendly and helpful, even helping the groomsmen put on their boutonnieres. They were extremely attentive to me, my parents, and my bridesmaids, helping us in and out of the limo at the ceremony and reception location with ease. They sought out the priest at our church once we arrived to verify how and when the priest would like me to enter the church. They also sought out the best man when we first arrived, to deliver the rings, which the maid of honor had been holding onto. At the time of the ceremony, they took initiative, opening and closing doors so that no guests would see me before I entered. They basically took care of things I hadn't even thought about! They checked in several times with me throughout the day to make sure that all of our requests were being met, and I couldn't have been happier. I would HIGHLY recommend Exceptional Limo for your wedding! Read less
Services Used: Transportation
Default-vendor-profile-pic
Jon
Wedding:
5/11/2013
5.0/5.0
Our limo service was exceptional last weekend. With on and off rain, our driver provided umbrellas when necessary and provided friendly, professional service from the bridal party all the way to the flower girl. This limo service was the perfect service for our wedding!
Our limo service was exceptional last weekend. With on and off rain, our driver provided umbrellas when necessary and Read more...
Our limo service was exceptional last weekend. With on and off rain, our driver provided umbrellas when necessary and provided friendly, professional service from the bridal party all the way to the flower girl. This limo service was the perfect service for our wedding! Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
Exceptional Limo truly is exceptional! We were married the week after the Boston Marathon Bombing. Our rehearsal dinner was cancelled that Friday night so we were asked to arrive earlier than planned at the Church for our wedding ceremony. Exceptional was more than accommodating in changing the pick up time. The driver was very courteous and assisted me (as the bride) to get in and out of the limo with my very long train. I would recommend using Exceptional for your wedding, if not for all events!
Exceptional Limo truly is exceptional! We were married the week after the Boston Marathon Bombing. Our rehearsal dinner Read more...
Exceptional Limo truly is exceptional! We were married the week after the Boston Marathon Bombing. Our rehearsal dinner was cancelled that Friday night so we were asked to arrive earlier than planned at the Church for our wedding ceremony. Exceptional was more than accommodating in changing the pick up time. The driver was very courteous and assisted me (as the bride) to get in and out of the limo with my very long train. I would recommend using Exceptional for your wedding, if not for all events! Read less
Services Used: Transportation
Default-vendor-profile-pic
Lindsay
Wedding:
10/20/2012
5.0/5.0
From start to finish Exceptional Limo lived up to their name. I worked with John every step of the way and he is AWESOME! He answered every question I had and followed up on any phone call, email and question I had. The day of, the limo arrived early and our driver MC was fantastic! He was so sweet and helpful! Holding my dress, calming my nerves and just being all around great! The ride itself was great too! Hotel to church, church to reception was perfect! Without a doubt, five-star service! The next morning, a town-car SUV brought us to the airport in quiet style. It was 5 am and our driver was quiet and courteous as my husband and I relaxed and chatted in the back. Perfect start to a great wedding and honeymoon thanks to Exceptional Limo!
From start to finish Exceptional Limo lived up to their name. I worked with John every step of the way and he is AWESOME! Read more...
From start to finish Exceptional Limo lived up to their name. I worked with John every step of the way and he is AWESOME! He answered every question I had and followed up on any phone call, email and question I had. The day of, the limo arrived early and our driver MC was fantastic! He was so sweet and helpful! Holding my dress, calming my nerves and just being all around great! The ride itself was great too! Hotel to church, church to reception was perfect! Without a doubt, five-star service! The next morning, a town-car SUV brought us to the airport in quiet style. It was 5 am and our driver was quiet and courteous as my husband and I relaxed and chatted in the back. Perfect start to a great wedding and honeymoon thanks to Exceptional Limo! Read less
Services Used: Transportation
Default-vendor-profile-pic
Ines M
Wedding:
9/15/2012
5.0/5.0
In one word, AMAZING. The driver was early, the car was immaculate, our drivers kept us right on schedule, were super helpful with managing my dress in and out of the limo. They even took care of directing late arriving church guests so they wouldn't come in right in the middle of the wedding party procession!! If you need a fabulous car(s) to get you to your special event this is the limo service for you! They are AWESOME. I can't wait for the next special event where a limo is called for (maybe I'll just plan one for the heck of it) because this is the only limo vendor I would use!!
In one word, AMAZING. The driver was early, the car was immaculate, our drivers kept us right on schedule, were super Read more...
In one word, AMAZING. The driver was early, the car was immaculate, our drivers kept us right on schedule, were super helpful with managing my dress in and out of the limo. They even took care of directing late arriving church guests so they wouldn't come in right in the middle of the wedding party procession!! If you need a fabulous car(s) to get you to your special event this is the limo service for you! They are AWESOME. I can't wait for the next special event where a limo is called for (maybe I'll just plan one for the heck of it) because this is the only limo vendor I would use!! Read less
Services Used: Transportation
Exceptional Limo responded with the following comments:

Thank you for your Review of Exceptional limo
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
Exceptional Limo was phenomenal! I used their limo service for my wedding on 8-18-12. We arranged for the limo to pick up the groom and groomsmen at a hotel, drop them at the church, pick me and my bridesmaids and dad up fom my parents house and then drop us off at the church before the ceremony. The limo also brought my husband and I to the reception following the ceremony. Everything went PERFECTLY!! Our driver, Billy, was phenomenal! He was on time every step of the way and was extremely professional and courteous. He made sure to always open the door for me and even laid out a little red carpet. Billy went as far as to open the church doors prior to my entrance with my dad. Everything about this service was truly exceptional and I would recommend them to anyone, especially future brides!
Exceptional Limo was phenomenal! I used their limo service for my wedding on 8-18-12. We arranged for the limo to pick up Read more...
Exceptional Limo was phenomenal! I used their limo service for my wedding on 8-18-12. We arranged for the limo to pick up the groom and groomsmen at a hotel, drop them at the church, pick me and my bridesmaids and dad up fom my parents house and then drop us off at the church before the ceremony. The limo also brought my husband and I to the reception following the ceremony. Everything went PERFECTLY!! Our driver, Billy, was phenomenal! He was on time every step of the way and was extremely professional and courteous. He made sure to always open the door for me and even laid out a little red carpet. Billy went as far as to open the church doors prior to my entrance with my dad. Everything about this service was truly exceptional and I would recommend them to anyone, especially future brides! Read less
Services Used: Transportation
Default-vendor-profile-pic
Beth
Wedding:
7/21/2012
5.0/5.0
Exceptional limo was amazing! The driver was absolutely phenomenal and I could not have asked for a better wedding day experience. The limo arrived early and the driver opened all doors for me and my bridesmaids, helped us in and out, and even carried the train of my dress for me! Overall exceptional service! Clean, beautiful limo as well.
Exceptional limo was amazing! The driver was absolutely phenomenal and I could not have asked for a better wedding day Read more...
Exceptional limo was amazing! The driver was absolutely phenomenal and I could not have asked for a better wedding day experience. The limo arrived early and the driver opened all doors for me and my bridesmaids, helped us in and out, and even carried the train of my dress for me! Overall exceptional service! Clean, beautiful limo as well. Read less
Services Used: Transportation
Default-vendor-profile-pic
Kaitlyn
Wedding:
7/7/2012
5.0/5.0
I was so pleased with my experience with Exceptional Limo. I met them at a bridal fair at Quidnessett Country Club last January and right then they stood out from other companies I had encountered. They were very honest and accommodating, which I truly appreciated. We booked two ten passenger limos through them and the service was spectacular. The drivers were extremely timely and friendly. In addition, they gave us a complimentary one way driver to the airport when we left for our honeymoon, which was above and beyond. I plan on using them again and will recommend them to friends too!
I was so pleased with my experience with Exceptional Limo. I met them at a bridal fair at Quidnessett Country Club last Read more...
I was so pleased with my experience with Exceptional Limo. I met them at a bridal fair at Quidnessett Country Club last January and right then they stood out from other companies I had encountered. They were very honest and accommodating, which I truly appreciated. We booked two ten passenger limos through them and the service was spectacular. The drivers were extremely timely and friendly. In addition, they gave us a complimentary one way driver to the airport when we left for our honeymoon, which was above and beyond. I plan on using them again and will recommend them to friends too! Read less
Services Used: Transportation
Default-vendor-profile-pic
Allison
Wedding:
6/23/2012
5.0/5.0
A++++ I recommend very highly I had Bill as or driver and he is the most organized, professional and and friendly person you could ever meet.. Thank you Exceptional Limo and Bill for help making this such a great night!!!

Allison & Chris
A++++ I recommend very highly I had Bill as or driver and he is the most organized, professional and and friendly person Read more...
A++++ I recommend very highly I had Bill as or driver and he is the most organized, professional and and friendly person you could ever meet.. Thank you Exceptional Limo and Bill for help making this such a great night!!!

Allison & Chris Read less
Services Used: Transportation
Default-vendor-profile-pic
Stephanie
Wedding:
6/23/2012
5.0/5.0
Sean was absolutely amazing! Such a gentlemen, helped me with my dress, bouwyet, my wedding party. He was very patient with us as far as waiting for photographs and was an all around pleasure. I would recommend him personally. My husband and I were/are very pleased!
Sean was absolutely amazing! Such a gentlemen, helped me with my dress, bouwyet, my wedding party. He was very patient Read more...
Sean was absolutely amazing! Such a gentlemen, helped me with my dress, bouwyet, my wedding party. He was very patient with us as far as waiting for photographs and was an all around pleasure. I would recommend him personally. My husband and I were/are very pleased! Read less
Services Used: Transportation
Default-vendor-profile-pic
Polina
Wedding:
5/27/2012
5.0/5.0
We are so happy we chose Exceptional Limo for our limousine service. They were so easy to deal with in the planning stage and were within our budget too. On the day of the wedding they arrived timely and so professional to deal with. I felt like such a queen! When I came out of the limo there was a red carpet for me to walk on, it was wondeful. The driver was great too. We were running behind schedule and he was so helpful to us, and also did not charge us for extra time incurred, which was so nice of him. I could not be happier with the service we received. Thank you!
We are so happy we chose Exceptional Limo for our limousine service. They were so easy to deal with in the planning stage Read more...
We are so happy we chose Exceptional Limo for our limousine service. They were so easy to deal with in the planning stage and were within our budget too. On the day of the wedding they arrived timely and so professional to deal with. I felt like such a queen! When I came out of the limo there was a red carpet for me to walk on, it was wondeful. The driver was great too. We were running behind schedule and he was so helpful to us, and also did not charge us for extra time incurred, which was so nice of him. I could not be happier with the service we received. Thank you! Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
5/19/2012
5.0/5.0
Our driver was excellent and very experienced with weddings. Very professional and punctual. Great time!
Our driver was excellent and very experienced with weddings. Very professional and punctual. Great time!
Our driver was excellent and very experienced with weddings. Very professional and punctual. Great time! Read less
Services Used: Transportation
Default-vendor-profile-pic
Jennifer
Wedding:
4/27/2012
5.0/5.0
Exceptional Limo provided limo service for my wedding in April. My husband and I had a classic car as a getaway but the limo was my ride to the chapel and the ride for our family and wedding party. Our driver was fantastic! He showed up early and already knew the day's schedule. He was completely flexible when my family needed to stop in the parking lot on their way to the reception to get something out of someone's car! We also used Exceptional Limo for our honeymoon airport transportation so they were able to give us a good price for both services! We had an extremely early flight out (4am) and a late return so the car service was really nice. Both drivers were courteous and provided bottled waters (which we needed after flying all day!). I highly recommend them to anyone and I will use them again for any transportation needs!
Exceptional Limo provided limo service for my wedding in April. My husband and I had a classic car as a getaway but the Read more...
Exceptional Limo provided limo service for my wedding in April. My husband and I had a classic car as a getaway but the limo was my ride to the chapel and the ride for our family and wedding party. Our driver was fantastic! He showed up early and already knew the day's schedule. He was completely flexible when my family needed to stop in the parking lot on their way to the reception to get something out of someone's car! We also used Exceptional Limo for our honeymoon airport transportation so they were able to give us a good price for both services! We had an extremely early flight out (4am) and a late return so the car service was really nice. Both drivers were courteous and provided bottled waters (which we needed after flying all day!). I highly recommend them to anyone and I will use them again for any transportation needs! Read less
Services Used: Transportation
Default-vendor-profile-pic
Michelle
Wedding:
12/31/2011
5.0/5.0
Our driver was very friendly and very flexible. We changed our picture location and it was no problem for him. He was also about 15 minutes early which I definitely appretiated.
Our driver was very friendly and very flexible. We changed our picture location and it was no problem for him. He was also Read more...
Our driver was very friendly and very flexible. We changed our picture location and it was no problem for him. He was also about 15 minutes early which I definitely appretiated. Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
I was so pleased with our limo and limo driver. He was prompt, friendly and professional! He helped me with my dress to and from the limo and we received red carpet service! The limo was clean and the perfect size for our needs. During our photo session after the ceremony the limo driver served us champagne and really added to our enjoyment of the day! I would recommend the company to anyone!
I was so pleased with our limo and limo driver. He was prompt, friendly and professional! He helped me with my dress to Read more...
I was so pleased with our limo and limo driver. He was prompt, friendly and professional! He helped me with my dress to and from the limo and we received red carpet service! The limo was clean and the perfect size for our needs. During our photo session after the ceremony the limo driver served us champagne and really added to our enjoyment of the day! I would recommend the company to anyone! Read less
Services Used: Transportation
Default-vendor-profile-pic
Stephanie
Wedding:
10/15/2011
5.0/5.0
Exceptional Limo was amazing! Such great service, from helping my get into the limo, my dress was quite big in terms of being able to just slip into a limo, helping me get out, having an umbrella handy as well as an emergency kit...not just a first aid kit but a sewing kit and all that! It was awesome. Our driver was a gentleman and just great!
Exceptional Limo was amazing! Such great service, from helping my get into the limo, my dress was quite big in terms of Read more...
Exceptional Limo was amazing! Such great service, from helping my get into the limo, my dress was quite big in terms of being able to just slip into a limo, helping me get out, having an umbrella handy as well as an emergency kit...not just a first aid kit but a sewing kit and all that! It was awesome. Our driver was a gentleman and just great! Read less
Services Used: Transportation
130x130_sq_1313696923524-img5080
Kate & Jason
Wedding:
8/5/2011
5.0/5.0
We used Exceptional Limo for our wedding and they were AMAZING! They were very easy to work with and arrived at the hotel for pickup early (and he waited for more than 40 min)! The chauffeur was very helpful and friendly! He even helped us out at the church – he was fixing my dress the whole time, helping the groomsmen with the opening of the isle runner …he was simply FANTASTIC!!!

This company is wonderful and I would highly recommend Exceptional Limo services!!!
We used Exceptional Limo for our wedding and they were AMAZING! They were very easy to work with and arrived at the hotel Read more...
We used Exceptional Limo for our wedding and they were AMAZING! They were very easy to work with and arrived at the hotel for pickup early (and he waited for more than 40 min)! The chauffeur was very helpful and friendly! He even helped us out at the church – he was fixing my dress the whole time, helping the groomsmen with the opening of the isle runner …he was simply FANTASTIC!!!

This company is wonderful and I would highly recommend Exceptional Limo services!!! Read less
Services Used: Transportation
Default-vendor-profile-pic
Pierre
Wedding:
6/25/2011
5.0/5.0
Exceptional Limo was great! They were on time, very professional, very accommodating and very courteous. I had no complaints. I even used them after for transportation to and from the airport. I highly recommend Exceptional Limo
Exceptional Limo was great! They were on time, very professional, very accommodating and very courteous. I had no Read more...
Exceptional Limo was great! They were on time, very professional, very accommodating and very courteous. I had no complaints. I even used them after for transportation to and from the airport. I highly recommend Exceptional Limo Read less
Services Used: Transportation
Default-vendor-profile-pic
Penny
Wedding:
6/24/2011
5.0/5.0
Exceptional Limo gave great service for my daughters wedding. The car was very clean, the driver was exceptional. We would not hesitate to contract them out for any othe event. I would highly recommend Exceptional Limo.
Exceptional Limo gave great service for my daughters wedding. The car was very clean, the driver was exceptional. We would Read more...
Exceptional Limo gave great service for my daughters wedding. The car was very clean, the driver was exceptional. We would not hesitate to contract them out for any othe event. I would highly recommend Exceptional Limo. Read less
Services Used: Transportation
Default-vendor-profile-pic
Lisa
Wedding:
6/11/2011
5.0/5.0
I hired Exceptional Limo for my wedding this past June and they were wonderful. Eric had an eye for detail that made the day flow perfectly. Our driver, Tom was hilarious (he kept me calm when my nerves were off the charts) and kind. I highly recommend this service!
I hired Exceptional Limo for my wedding this past June and they were wonderful. Eric had an eye for detail that made the Read more...
I hired Exceptional Limo for my wedding this past June and they were wonderful. Eric had an eye for detail that made the day flow perfectly. Our driver, Tom was hilarious (he kept me calm when my nerves were off the charts) and kind. I highly recommend this service! Read less
Services Used: Transportation
Default-vendor-profile-pic
srobs11
Wedding:
5/7/2011
5.0/5.0
We had Ron as our limo driver for our wedding and he was wonderful! He went above and beyond, carrying my train, shielding us with umbrellas and giving us champagne! He even helped out at the church!! Cant say enough good things and Ron and everyone at Exceptional!
We had Ron as our limo driver for our wedding and he was wonderful! He went above and beyond, carrying my train, shielding Read more...
We had Ron as our limo driver for our wedding and he was wonderful! He went above and beyond, carrying my train, shielding us with umbrellas and giving us champagne! He even helped out at the church!! Cant say enough good things and Ron and everyone at Exceptional! Read less
Services Used: Transportation
Default-vendor-profile-pic
Kelly
Wedding:
4/9/2011
5.0/5.0
Our Limo driver was fantastic and very helpful. Also made everyone feel very relaxed!!
Our Limo driver was fantastic and very helpful. Also made everyone feel very relaxed!!
Our Limo driver was fantastic and very helpful. Also made everyone feel very relaxed!! Read less
Services Used: Transportation
Default-vendor-profile-pic
rcpratt3
Wedding:
2/12/2011
5.0/5.0
We recently used Exceptional Limo for round trip ground transfers to Logan after receiving a recommendation from a friend. Every employee we encountered was friendly and professional from the moment we 1st called to reserve them to the minute the dropped us off on our return trip. We reserved our airport transfers by phone and had an email confirmation within 24 hours.

We also received a call to my cell phone on the day before our vacation ended to confirm our pick up at the airport. I thought this was a great feature to help ease the stress of travel. I have used other limo companies for the same service and have been stranded at the airport due to miscommunication with the company, so I was extremely pleased with Exceptional because of this phone call.

I will be a customer for life & will never use another Limo company. I highly recommend this company to anyone including my coworkers, family, and friends. I have seen many of the vehicals in their fleet & would not hesitate to use them for a formal event, prom, wedding, etc. Exceptional Limo truly is Exceptional!
We recently used Exceptional Limo for round trip ground transfers to Logan after receiving a recommendation from a friend. Read more...
We recently used Exceptional Limo for round trip ground transfers to Logan after receiving a recommendation from a friend. Every employee we encountered was friendly and professional from the moment we 1st called to reserve them to the minute the dropped us off on our return trip. We reserved our airport transfers by phone and had an email confirmation within 24 hours.

We also received a call to my cell phone on the day before our vacation ended to confirm our pick up at the airport. I thought this was a great feature to help ease the stress of travel. I have used other limo companies for the same service and have been stranded at the airport due to miscommunication with the company, so I was extremely pleased with Exceptional because of this phone call.

I will be a customer for life & will never use another Limo company. I highly recommend this company to anyone including my coworkers, family, and friends. I have seen many of the vehicals in their fleet & would not hesitate to use them for a formal event, prom, wedding, etc. Exceptional Limo truly is Exceptional! Read less
Services Used: Transportation
Default-vendor-profile-pic
Happy Mother of the Bride
Wedding:
10/10/2010
5.0/5.0
My daughter used Exceptional Limo for her wedding and they went above and beyond our expectations. The white gloves and professionalism of the driver was delightful. I would recommend them to anyone who wants to be sure to have no issues.
My daughter used Exceptional Limo for her wedding and they went above and beyond our expectations. The white gloves and Read more...
My daughter used Exceptional Limo for her wedding and they went above and beyond our expectations. The white gloves and professionalism of the driver was delightful. I would recommend them to anyone who wants to be sure to have no issues. Read less
Services Used: Transportation
Default-vendor-profile-pic
Brittni Kirk
Wedding:
9/18/2010
5.0/5.0
I had the pleasure of working with Exceptional Limo on my wonderful wedding day! I do believe that my day went sooo well because of the amazing service that I received from Exceptional Limo. They were there early, the limo was beautiful, the driver looked amazing and was more the helpful with my gown and finding whatever I needed!

I can not wait to tell everyone about how great these guys where on my big day! So use Exceptional Limo they are amazing and won't do you wrong!
I had the pleasure of working with Exceptional Limo on my wonderful wedding day! I do believe that my day went sooo well Read more...
I had the pleasure of working with Exceptional Limo on my wonderful wedding day! I do believe that my day went sooo well because of the amazing service that I received from Exceptional Limo. They were there early, the limo was beautiful, the driver looked amazing and was more the helpful with my gown and finding whatever I needed!

I can not wait to tell everyone about how great these guys where on my big day! So use Exceptional Limo they are amazing and won't do you wrong! Read less
Services Used: Transportation
Default-vendor-profile-pic
totally groomed!
Wedding:
9/11/2010
5.0/5.0
We used Exceptional Limo for our wedding! They did a great job they were there early and more then ready and willing to help with whatever we needed! They were amazing and would recommend them to anyone and everyone! My wife and I were beyond happy with their service!
We used Exceptional Limo for our wedding! They did a great job they were there early and more then ready and willing to Read more...
We used Exceptional Limo for our wedding! They did a great job they were there early and more then ready and willing to help with whatever we needed! They were amazing and would recommend them to anyone and everyone! My wife and I were beyond happy with their service! Read less
Services Used: Transportation
Default-vendor-profile-pic
Faye
Wedding:
12/12/2009
5.0/5.0
Exceptional limo
lives up to there name !!My mom fell in love with our driver thanks to bill the wedding was a hit for us
Exceptional limo
lives up to there name !!My mom fell in love with our driver thanks to bill the wedding was a hit Read more...
Exceptional limo
lives up to there name !!My mom fell in love with our driver thanks to bill the wedding was a hit for us Read less
Services Used: Transportation
Default-vendor-profile-pic
Amy
Wedding:
10/3/2008
5.0/5.0
These guys were great! They were amazingly accomodating and more resonably priced that anyone else i looked at. Our driver was also so great!!
These guys were great! They were amazingly accomodating and more resonably priced that anyone else i looked at. Our driver Read more...
These guys were great! They were amazingly accomodating and more resonably priced that anyone else i looked at. Our driver was also so great!! Read less
Services Used: Transportation
Default-vendor-profile-pic
yvonne
Wedding:
8/6/2011
4.9/5.0
I had the BEST experience with exceptional limo!! I just found them randomly online, called, felt great about them and booked them! The day before my wedding someone from exceptional limo called me and offered me a free upgrade - I didn't have to do or pay anything!! I ended up getting an excursion stretch limo for the price of a regular 10 passanger limo! It was unbelievable. Also, my driver, MC was incredible. He knew everything you need to know about a wedding. He constantly helped me with my dress, caught me when I fell out of the limo (haha) he told me when to walk down the aisle, how to hold my flowers, everything. Then he drove us around for pictures and again helped with my dress and veil, he took care of our bags and the champagne. He was so helpful and professional. I loved everything about exceptional limo, and it wasn't expensive!! Book with them!!!
I had the BEST experience with exceptional limo!! I just found them randomly online, called, felt great about them and Read more...
I had the BEST experience with exceptional limo!! I just found them randomly online, called, felt great about them and booked them! The day before my wedding someone from exceptional limo called me and offered me a free upgrade - I didn't have to do or pay anything!! I ended up getting an excursion stretch limo for the price of a regular 10 passanger limo! It was unbelievable. Also, my driver, MC was incredible. He knew everything you need to know about a wedding. He constantly helped me with my dress, caught me when I fell out of the limo (haha) he told me when to walk down the aisle, how to hold my flowers, everything. Then he drove us around for pictures and again helped with my dress and veil, he took care of our bags and the champagne. He was so helpful and professional. I loved everything about exceptional limo, and it wasn't expensive!! Book with them!!! Read less
Services Used: Transportation
Default-vendor-profile-pic
Barbara
Wedding:
9/25/2010
4.9/5.0
I had a wonderful experience with Exceptional Limo! They were extremely friendly, courteous and professional. My plans changed at the last minute and they were very flexible and accommodated the changes. The limo was very clean and well maintained and the driver was polite and got us everywhere on time even in terrible traffic! Thanks! I would highly recommend them for any affair!
I had a wonderful experience with Exceptional Limo! They were extremely friendly, courteous and professional. My plans Read more...
I had a wonderful experience with Exceptional Limo! They were extremely friendly, courteous and professional. My plans changed at the last minute and they were very flexible and accommodated the changes. The limo was very clean and well maintained and the driver was polite and got us everywhere on time even in terrible traffic! Thanks! I would highly recommend them for any affair! Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
4.8/5.0
They provided a worry free service and the limo Chauffer was exceptional.
They provided a worry free service and the limo Chauffer was exceptional.
They provided a worry free service and the limo Chauffer was exceptional. Read less
Services Used: Transportation
Default-vendor-profile-pic
Hunniapple
Wedding:
7/9/2011
4.8/5.0
We used exceptional limo for our wedding July 9, 2011, they were always available for any questions leading up to the day. The limo was on time, the driver was very attentive, helpful and polite. Even bringing everyone water during pictures in the hot afternoon and picking up appetizers at the hall during the ceremony so that when we got back to the limo they were waiting for us. I would recommend exceptional limo to anyone as they delivered exemplary and flawless service on our wedding day.
We used exceptional limo for our wedding July 9, 2011, they were always available for any questions leading up to the day. Read more...
We used exceptional limo for our wedding July 9, 2011, they were always available for any questions leading up to the day. The limo was on time, the driver was very attentive, helpful and polite. Even bringing everyone water during pictures in the hot afternoon and picking up appetizers at the hall during the ceremony so that when we got back to the limo they were waiting for us. I would recommend exceptional limo to anyone as they delivered exemplary and flawless service on our wedding day. Read less
Services Used: Transportation
Default-vendor-profile-pic
Erin
Wedding:
6/10/2011
4.8/5.0
The driver for Exceptional Limo was outstanding. He was professional and courteous. He was prompt and helpful. Exceptional Limo was easy to work with and I would definitley book with them again.
The only concern was that the privacy button did not work from the back seat so it was a little awkward to ask to put it up, but we did anyways!
The driver for Exceptional Limo was outstanding. He was professional and courteous. He was prompt and helpful. Exceptional Read more...
The driver for Exceptional Limo was outstanding. He was professional and courteous. He was prompt and helpful. Exceptional Limo was easy to work with and I would definitley book with them again.
The only concern was that the privacy button did not work from the back seat so it was a little awkward to ask to put it up, but we did anyways! Read less
Services Used: Transportation
Default-vendor-profile-pic
JessicaBaker
Wedding:
5/14/2011
4.6/5.0
Exceptional Limo had the best staff. They were so friendly, helpful, and professional. They were right on time for each transfer and we never had to worry. My sister-in-law lost her phone in the limo and they immediately right away to say they had it and even drove it to her the next day. They definitely went above and beyond from moment one.
Exceptional Limo had the best staff. They were so friendly, helpful, and professional. They were right on time for each Read more...
Exceptional Limo had the best staff. They were so friendly, helpful, and professional. They were right on time for each transfer and we never had to worry. My sister-in-law lost her phone in the limo and they immediately right away to say they had it and even drove it to her the next day. They definitely went above and beyond from moment one. Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
4.5/5.0
Good limo service, driver was very sweet! Limo was on time and got the bridal party to the venue early from our first look second location photo shoot. Would reccommend consider Exceptional Limo as one of your vendors!
Good limo service, driver was very sweet! Limo was on time and got the bridal party to the venue early from our first look Read more...
Good limo service, driver was very sweet! Limo was on time and got the bridal party to the venue early from our first look second location photo shoot. Would reccommend consider Exceptional Limo as one of your vendors! Read less
Services Used: Transportation
Default-vendor-profile-pic
RobynS
Wedding:
7/3/2011
4.5/5.0
Great on the day of our wedding, we loved the red carpet and champagne toast right after our ceremony. However, we got an upgrade on our limo from the one that was included in our package, and there was a little confusion about this prior to our wedding.
Great on the day of our wedding, we loved the red carpet and champagne toast right after our ceremony. However, we got an Read more...
Great on the day of our wedding, we loved the red carpet and champagne toast right after our ceremony. However, we got an upgrade on our limo from the one that was included in our package, and there was a little confusion about this prior to our wedding. Read less
Services Used: Transportation
Default-vendor-profile-pic
Kristen
Wedding:
8/16/2014
4.4/5.0
I had a limo pick the bridal party up at the hotel before the ceremony, and a town-car pick up my husband and I after the reception. Prices seemed reasonable compared to a few other companies I looked into, more so for the limo than the town-car. Both times we were picked up on-time and the drivers were friendly. No complaints.
I had a limo pick the bridal party up at the hotel before the ceremony, and a town-car pick up my husband and I after the Read more...
I had a limo pick the bridal party up at the hotel before the ceremony, and a town-car pick up my husband and I after the reception. Prices seemed reasonable compared to a few other companies I looked into, more so for the limo than the town-car. Both times we were picked up on-time and the drivers were friendly. No complaints. Read less
Services Used: Transportation
Default-vendor-profile-pic
Thomas
Wedding:
5/11/2013
3.2/5.0
Quality and service was good. However the vehicles promised for me were not the ones that I ended up with for my event...very dissapointing.
Quality and service was good. However the vehicles promised for me were not the ones that I ended up with for my Read more...
Quality and service was good. However the vehicles promised for me were not the ones that I ended up with for my event...very dissapointing. Read less
Services Used: Transportation
Default-vendor-profile-pic
michaelscott
Wedding:
6/9/2006
3.1/5.0
The people at Exceptional Limo could have lived up to the name a little better - after the reception, my wife and I had scheduled to be taken for a ride around the city before ending at the hotel. The driver showed up 15 mins late!! Once we were on the road then things were much better, he apologized with a bottle of complimentary champagne (Verve Clicquot Vintage) and was quiet, let us enjoy our own personal time.
The people at Exceptional Limo could have lived up to the name a little better - after the reception, my wife and I had Read more...
The people at Exceptional Limo could have lived up to the name a little better - after the reception, my wife and I had scheduled to be taken for a ride around the city before ending at the hotel. The driver showed up 15 mins late!! Once we were on the road then things were much better, he apologized with a bottle of complimentary champagne (Verve Clicquot Vintage) and was quiet, let us enjoy our own personal time. Read less
Services Used: Transportation
Default-vendor-profile-pic
Private User
Wedding:
9/21/2013
1.4/5.0
I booked this company because almost every other company I found that was available had at least one bad review where the bride said they didn't show up. Well, now I'm the bride saying they didn't show up! After email confirmations, I called 3 days before my wedding to make sure and confirm everything but their system was down. They never called me back so on the morning of my wedding I called them to confirm all details myself. The customer service representative told me the exact info he had which was correct. We booked a shuttle for our guests and a 25 person limo for the wedding party. Fast forward to me waiting with my Bridal party 45 minutes in the lobby with no sign of the limo driver. The shuttle pulls up to pick up the last group of guests (they made multiple trips to the church) and we went to the shuttle driver to ask where the limo was. He said to us "I have no idea what he's doing. He's just sitting in front of the church". Long story short, the limo took the groom and groomsmen less than two miles to the church and then left for the rest of the day! We paid for a wedding package for 5 hours and for an additional hour in case we went over the time taking pictures. There was some confusion with the shuttle driver and he called the limo driver and told him to leave. I NEVER asked for him to be released but when I called Exceptional Limo from California when we got home, they refused to refund the cost of the Limo service in full. The very rude accounting manager said "Well, In Massachusetts, we did half the job and I think I'm being very fair". He felt that a 15 minute ride that was less than 2 miles was worth charging half the rate which was supposed to be 6 hours & a red carpet treatment! I had no problem paying for the shuttle service. We even tipped the driver 100 dollars on top of the 20% tip he received in the rate.We are always generous and this company is greedy. Don't believe all the reviews on this site. Reviews on other sites are much different
I booked this company because almost every other company I found that was available had at least one bad review where the Read more...
I booked this company because almost every other company I found that was available had at least one bad review where the bride said they didn't show up. Well, now I'm the bride saying they didn't show up! After email confirmations, I called 3 days before my wedding to make sure and confirm everything but their system was down. They never called me back so on the morning of my wedding I called them to confirm all details myself. The customer service representative told me the exact info he had which was correct. We booked a shuttle for our guests and a 25 person limo for the wedding party. Fast forward to me waiting with my Bridal party 45 minutes in the lobby with no sign of the limo driver. The shuttle pulls up to pick up the last group of guests (they made multiple trips to the church) and we went to the shuttle driver to ask where the limo was. He said to us "I have no idea what he's doing. He's just sitting in front of the church". Long story short, the limo took the groom and groomsmen less than two miles to the church and then left for the rest of the day! We paid for a wedding package for 5 hours and for an additional hour in case we went over the time taking pictures. There was some confusion with the shuttle driver and he called the limo driver and told him to leave. I NEVER asked for him to be released but when I called Exceptional Limo from California when we got home, they refused to refund the cost of the Limo service in full. The very rude accounting manager said "Well, In Massachusetts, we did half the job and I think I'm being very fair". He felt that a 15 minute ride that was less than 2 miles was worth charging half the rate which was supposed to be 6 hours & a red carpet treatment! I had no problem paying for the shuttle service. We even tipped the driver 100 dollars on top of the 20% tip he received in the rate.We are always generous and this company is greedy. Don't believe all the reviews on this site. Reviews on other sites are much different Read less
Services Used: Transportation
Default-vendor-profile-pic
parisbride
Wedding:
10/8/2011
1.4/5.0
What a DISASTER!

I was married in Norfolk, MA on October 8, 2011 and we were really excited to be using local, non-Boston vendors, but let me say using Exceptional Limo was a mistake! The fact that they insisted on being paid in full before even showing up should have been a red flag!

We booked 2 luxury vans/buses for the Rehearsal Dinner. One car drove myself (bride), my fiance and our bridal party to the Rehearsal Dinner venue from my parents home- all I know is that my parents drove their own car, left at the same time and arrived 20 minutes earlier than we did. Add Friday night Boston traffic to this- we arrived very, very late to the Rehearsal Dinner and that put a huge stress on everyone and we were forced to re-arrange the entire schedule of the evening.

But the worst part was the transportation situation leaving the Rehearsal Dinner. We had paid for the 2 luxury vans (one that had brought guests from the hotel, and the one that had brought the bridal party) to stay and wait for us during the Rehearsal Dinner until it was time to leave. Well, when we were ready to leave at the scheduled time, only one van was there! The other one had just LEFT! It seems they were trying to squeeze in an extra, last-minute fare during the time we were paying for. I have never seen my dad so frustrated. My sister, friend and I ended up riding with my parents in their car because obviously not everyone could fit in the one van that was left, and we were told it would be a substantial wait for the other car to return for us. It was such a catastrophe, and just NOT the way we wanted to start our wedding weekend!

For as much money as we paid this company, we were extremely disappointed and frustrated with the service. As much as I hate to give poor reviews, I want to warn other brides and their families to stay away from Exceptional Limo if you want a smooth transportation experience!
What a DISASTER!

I was married in Norfolk, MA on October 8, 2011 and we were really excited to be using local, Read more...
What a DISASTER!

I was married in Norfolk, MA on October 8, 2011 and we were really excited to be using local, non-Boston vendors, but let me say using Exceptional Limo was a mistake! The fact that they insisted on being paid in full before even showing up should have been a red flag!

We booked 2 luxury vans/buses for the Rehearsal Dinner. One car drove myself (bride), my fiance and our bridal party to the Rehearsal Dinner venue from my parents home- all I know is that my parents drove their own car, left at the same time and arrived 20 minutes earlier than we did. Add Friday night Boston traffic to this- we arrived very, very late to the Rehearsal Dinner and that put a huge stress on everyone and we were forced to re-arrange the entire schedule of the evening.

But the worst part was the transportation situation leaving the Rehearsal Dinner. We had paid for the 2 luxury vans (one that had brought guests from the hotel, and the one that had brought the bridal party) to stay and wait for us during the Rehearsal Dinner until it was time to leave. Well, when we were ready to leave at the scheduled time, only one van was there! The other one had just LEFT! It seems they were trying to squeeze in an extra, last-minute fare during the time we were paying for. I have never seen my dad so frustrated. My sister, friend and I ended up riding with my parents in their car because obviously not everyone could fit in the one van that was left, and we were told it would be a substantial wait for the other car to return for us. It was such a catastrophe, and just NOT the way we wanted to start our wedding weekend!

For as much money as we paid this company, we were extremely disappointed and frustrated with the service. As much as I hate to give poor reviews, I want to warn other brides and their families to stay away from Exceptional Limo if you want a smooth transportation experience! Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
0.5/5.0
The limo driver arrived promptly on time. We ordered the limo for our wedding in order to provide us private time for reflection between our wedding ceremony and our reception. This was ruined by the fact that the divider was broken. Our main reason for taking a limo instead of driving ourselves was to have this private time together. The owner of the company claimed that our privacy was not a reasonable expectation of his company's service, and neglected to take concern with our dissatisfaction.
The limo driver arrived promptly on time. We ordered the limo for our wedding in order to provide us private time for Read more...
The limo driver arrived promptly on time. We ordered the limo for our wedding in order to provide us private time for reflection between our wedding ceremony and our reception. This was ruined by the fact that the divider was broken. Our main reason for taking a limo instead of driving ourselves was to have this private time together. The owner of the company claimed that our privacy was not a reasonable expectation of his company's service, and neglected to take concern with our dissatisfaction. Read less
Services Used: Transportation
Exceptional Limo responded with the following comments:

After speaking with Josh he explained that the divider was not working properly. If we had known that having a divider in the limo was of great importance to the bride and groom, certainly we would have made sure that accommodations were made. When asked if the chauffeur was on time, polite and courteous and knowledgeable of the route Josh replied to me that everything was fine.

We offered Josh discounted service on future transportation needs to compensate for any dissatisfaction there may have been and we looked forward to providing service in the future. We are quite surprised and saddened that the bride and groom only gave us a .5 rating due to the issue at hand.

We wish you and your bride the best for many years to come.
Default-vendor-profile-pic
tedsleds
Wedding:
8/13/2011
0.1/5.0
Warning I used these people once and it worked ....BUT we ordered a town car for our wedding and they substituted a truck and never told us ...the owner just told me " hey Carl we can substitute any vehicle we want BY LAW ...I guess we should have told you here is 100 bucks that's all I am going to do" So if you are planning a special event and need a special car do not use this company ...We got burned on our wedding a once in a life time event .... if you choose to use them and they show up in a truck ....do not say you were not WARNED...also the owner is the last person on this earth who will tell the truth..he kept telling me it was my fault until one of the women that worked there told me it was their mistake.
----------------So the response is he offered 25% he lied about that since when is 100$ 25% of 650$ the bottom line is when you plan your wedding #1 you do not want any surprises on your wedding day you need people who are going to do what you hire them for not someone who decides for you and makes changes and never tells you. when things go well with this company they are good but when they go wrong you end up in the back of a truck ....and an owner who cares less... all he wants is your money...we found using smaller younger companies that care about increasing their referral business worked the best and gave us perfect service. it is time for this man to sell his business to someone who can tell the truth. executive van ......I am sure that is what they tell the inmates when they take them for a conjugal visit, or out to the interstate for a little stab and bag....really... this owner makes fun of how I called my wedding a once in a lifetime event....what bride and groom do not look at their wedding this way....he does not care or understand the importance of our wedding day.
Warning I used these people once and it worked ....BUT we ordered a town car for our wedding and they substituted a truck Read more...
Warning I used these people once and it worked ....BUT we ordered a town car for our wedding and they substituted a truck and never told us ...the owner just told me " hey Carl we can substitute any vehicle we want BY LAW ...I guess we should have told you here is 100 bucks that's all I am going to do" So if you are planning a special event and need a special car do not use this company ...We got burned on our wedding a once in a life time event .... if you choose to use them and they show up in a truck ....do not say you were not WARNED...also the owner is the last person on this earth who will tell the truth..he kept telling me it was my fault until one of the women that worked there told me it was their mistake.
----------------So the response is he offered 25% he lied about that since when is 100$ 25% of 650$ the bottom line is when you plan your wedding #1 you do not want any surprises on your wedding day you need people who are going to do what you hire them for not someone who decides for you and makes changes and never tells you. when things go well with this company they are good but when they go wrong you end up in the back of a truck ....and an owner who cares less... all he wants is your money...we found using smaller younger companies that care about increasing their referral business worked the best and gave us perfect service. it is time for this man to sell his business to someone who can tell the truth. executive van ......I am sure that is what they tell the inmates when they take them for a conjugal visit, or out to the interstate for a little stab and bag....really... this owner makes fun of how I called my wedding a once in a lifetime event....what bride and groom do not look at their wedding this way....he does not care or understand the importance of our wedding day. Read less
Services Used: Transportation
Exceptional Limo responded with the following comments:

In response, I would like to clarify that the transportation in question was not for the bride and groom or any members of the wedding party. Regrettably, it still was for two important guests. However, our transportation was timely and service was still Exceptional - as stated by the client. We understand that we did not communicate the last minute change in vehicle, due to mechanical difficulties and for that we have offered to refund 25%. I truly do not believe that a warning needs to be issued or that we had any impact on your “once in a lifetime event” – especially since the vehicle sent to pick up the guests was not a truck but rather our executive van.
Default-vendor-profile-pic
lisa
Wedding:
7/24/2010
0.0/5.0
We booked with Exception Limo as part of a package. As I was waiting arm in arm with my Father to walk down the aisle, the limo driver Dan Smith leaned in and whispered to me, “If we are quick I could be the last man you are with before your husband.” Under no circumstance is it alright to sexually solicit a bride in her own church right before she goes down the aisle! Then after the ceremony he rushed us through pictures even though we had him booked for four hours and was only 60 minutes into the allotted time. He was outright rude to our photographer, his car was breaking down, and Dan asked me for directions to the reception… being crass and disrespectful in Church is unacceptable! I am beyond furious that this happened to me! To make it up to me Exceptional Limo gave my husband and I a free ride to the airport the following day, however it is over two weeks later and I am still infuriated about Dan Smith’s inexcusable behavior. Please avoid using Exceptional Limo, so this doesn’t happen to you too!
We booked with Exception Limo as part of a package. As I was waiting arm in arm with my Father to walk down the aisle, the Read more...
We booked with Exception Limo as part of a package. As I was waiting arm in arm with my Father to walk down the aisle, the limo driver Dan Smith leaned in and whispered to me, “If we are quick I could be the last man you are with before your husband.” Under no circumstance is it alright to sexually solicit a bride in her own church right before she goes down the aisle! Then after the ceremony he rushed us through pictures even though we had him booked for four hours and was only 60 minutes into the allotted time. He was outright rude to our photographer, his car was breaking down, and Dan asked me for directions to the reception… being crass and disrespectful in Church is unacceptable! I am beyond furious that this happened to me! To make it up to me Exceptional Limo gave my husband and I a free ride to the airport the following day, however it is over two weeks later and I am still infuriated about Dan Smith’s inexcusable behavior. Please avoid using Exceptional Limo, so this doesn’t happen to you too! Read less
Services Used: Transportation
Exceptional Limo responded with the following comments:

On behalf of Exceptional Limo, we would like to clarify the information in the above review. The events that transpired for this wedding were not directly from Exceptional Limo. The driver and the vehicle were through All Points Limo. Lisa’s wedding date happened to fall on an extremely busy date and therefore we had to farm out (give the job to) to another limo company through our affiliate network. This practice is standard within our industry. We work with other companies on a regular basis trusting their integrity of staff and vehicle maintenance. On this one occasion we clearly were provided with a company that gave disgraceful service causing us to immediately sever our relationship with All Points Limo.

As indicated on all the other reviews on your site, Exceptional Limo is recognized to provide the highest standard of service. Wedding transportation service is our specialty as we have provided hundreds of wedding transportation packages successfully as once again visible on the wedding wire site as well as many other sites. We feel strongly that this unfortunate event is not a fair representation of the service Exceptional Limo should be known for. We therefore are asking you to remove this review immediately from the Wedding Wire site. As the owner of Exceptional Limo, I am truly appalled about the service Lisa received. Although I could not fix what transpired that day, Exceptional Limo did provide the bride and groom our high quality service to the airport the following morning.

MAP

 
10 Mount Pleasant st, Milford , MA 01757 See On Map
Thanks for visiting the vendor listing for Exceptional Limo
Please let this vendor know that you found them on the WeddingWire Network.
Ww_logo
 
220x220_1329166188228-e6.1