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Exclusively Weddings

CONTACT US
CONTACT US

LOCATION

NATIONWIDE
US

PHONE

800-759-7666
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Love It or Return It
Exclusively Weddings was founded on the promise of providing fanatical customer service. Here's how it happened: Late one evening in 1991, the owner of Elegant... Read more
Love It or Return It
Exclusively Weddings was founded on the promise of providing fanatical customer service. Here's how it happened: Late one evening in 1991, the owner of Elegant Bride magazine received a telephone call from a bride's father. He was upset because of the poor quality of an item that he bought from an advertiser in the magazine and that the advertiser would not allow a return and refund. So, she offered him a refund herself, even though he hadn't bought the product from her company. This experience led to the founding of Exclusively Weddings in 1992 and our generous "Love It or Return It" policy, even for personalized items.

Wedding Invitations - Variety and Options
Exclusively Weddings' invitation assortment was created to offer a wide variety of prices and styles. We have classic invitations that contain beautiful embossing and thermography printing as well as the latest on-trend digital styles. Our exclusive team of talented designers creates a majority of the invitations we offer and they are constantly designing new and innovative invitations for our product line. All of our invitations can be customized with your choice of font styles, ink colors, and wording, so your invitation will be uniquely yours and one that you will be proud of. And invitations are printed in-house by our skilled press operators. By printing in-house we can make sure the quality is of the highest level.



Free Invitation Samples
Exclusively Weddings offers free invitation samples to help you find "the one"!

Free Catalog
Our 112-page free wedding catalog is a way to relax, take your time and browse through 112 pages of luscious wedding invitations, favors, gifts and accessories. Just about everything you need for your wedding is included!

Our professionally designed pages feature large, beautiful images to put you in the wedding spirit.



Everything You Need
Besides carrying a wide array of Wedding Invitations, Exclusively Weddings has everything else you need for your wedding: Gifts, Favors, and Ceremony and Reception Accessories.



We're Here to Help
You can order your Exclusively Weddings' invitation by phone or from our website. Our customer care team can walk you through the process and help you any questions you may have. Our easy-to-use, secure website offers a preview of how your invitation will look when printed, to give you peace of mind. Read less
Invitations

PHOTOS

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INFO FOR INVITATIONS

What invitation and card products do you offer?
Catalog Invitations, Custom Invitations, Imprinted Napkins, Menus, Place Cards, Programs, RSVP Cards, Save the Dates, Thank Yous
What services do you provide?
Design, Laser Cut, Printing, Thermography
What is your minimum order requirement?
25

REVIEWS

4.5
out of 5.0
4.5/5.0
4.5/5.0
4.5/5.0
4.5/5.0
4.4/5.0
Sort by
Default vendor profile pic
Private User
Wedding:
6/6/2015
5.0/5.0
My invitations were beautiful!! Everything was easy to design and arrived promptly!!
My invitations were beautiful!! Everything was easy to design and arrived promptly!!
My invitations were beautiful!! Everything was easy to design and arrived promptly!! Read less
Services Used: Invitations
Default vendor profile pic
Brigid
Wedding:
6/6/2015
4.8/5.0
Exclusively Weddings has some great and very reasonably priced invitation options. I am very thrilled with how ours turned out - they look like they cost much more than they did!

My only minor issue was that my proof had some errors on it (glad I ordered a proof!) and I felt like it took longer than it should for a response to be sent to me. Once the proof was perfect by my standards though, things progressed quickly so it may have just been that they were swamped at that specific time? Overall though, no issues.
Exclusively Weddings has some great and very reasonably priced invitation options. I am very thrilled with how ours turned Read more...
Exclusively Weddings has some great and very reasonably priced invitation options. I am very thrilled with how ours turned out - they look like they cost much more than they did!

My only minor issue was that my proof had some errors on it (glad I ordered a proof!) and I felt like it took longer than it should for a response to be sent to me. Once the proof was perfect by my standards though, things progressed quickly so it may have just been that they were swamped at that specific time? Overall though, no issues. Read less
Services Used: Invitations
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FutureMrsLeone
Wedding:
5/30/2015
5.0/5.0
Ordered my groomsman and bridesmaids from them, everything was fantastic! The quality was amazing and everyone loved their gifts! They were my go to website during my wedding planning process! Could not recommend them enough!
Ordered my groomsman and bridesmaids from them, everything was fantastic! The quality was amazing and everyone loved their Read more...
Ordered my groomsman and bridesmaids from them, everything was fantastic! The quality was amazing and everyone loved their gifts! They were my go to website during my wedding planning process! Could not recommend them enough! Read less
Services Used: Favors & Gifts
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Alex
Wedding:
5/21/2015
4.8/5.0
This site is very detailed and professional when they customize invitations. However, please note that they charge a very small fee for each individual proof, so that way you won't find any surprises while tallying up your order. I did order proofs for my stationery, and I'm glad I did! It allows you to see exactly how the invitations will turn out and it also gives you the chance to look for any typing errors, so it's definitely worth it! Best of all, these were at a really good price and they also have sales going on quite often, so be on the lookout for those.
This site is very detailed and professional when they customize invitations. However, please note that they charge a very Read more...
This site is very detailed and professional when they customize invitations. However, please note that they charge a very small fee for each individual proof, so that way you won't find any surprises while tallying up your order. I did order proofs for my stationery, and I'm glad I did! It allows you to see exactly how the invitations will turn out and it also gives you the chance to look for any typing errors, so it's definitely worth it! Best of all, these were at a really good price and they also have sales going on quite often, so be on the lookout for those. Read less
Services Used: Invitations
Default vendor profile pic
Kaitlin
Wedding:
5/16/2015
4.2/5.0
I ordered my bridesmaids gifts and sand ceremony set from Exclusively Weddings. My first set of bridesmaid necklaces were tarnished. I contacted the company and they sent me new necklaces. I did not have to send the others back. The new necklaces were somewhat better.
When I ordered my sand ceremony set it took an unusually long period of time to get to me (at least a month). Once it was delivered I noticed the wrong name and date were engraved on the shadow box. Again, I called the company and they sent me a new set. My suggestion is that if you plan on ordering from this company, do so with ample time before your wedding. Shipping takes a very long time on anything you get personalized.
I ordered my bridesmaids gifts and sand ceremony set from Exclusively Weddings. My first set of bridesmaid necklaces were Read more...
I ordered my bridesmaids gifts and sand ceremony set from Exclusively Weddings. My first set of bridesmaid necklaces were tarnished. I contacted the company and they sent me new necklaces. I did not have to send the others back. The new necklaces were somewhat better.
When I ordered my sand ceremony set it took an unusually long period of time to get to me (at least a month). Once it was delivered I noticed the wrong name and date were engraved on the shadow box. Again, I called the company and they sent me a new set. My suggestion is that if you plan on ordering from this company, do so with ample time before your wedding. Shipping takes a very long time on anything you get personalized. Read less
Services Used: Favors & Gifts
Default vendor profile pic
Private User
Wedding:
5/16/2015
4.8/5.0
Exclusively Weddings was very professional. They sent me samples of the inviations I requested and once I ordered my invitations I recieved them very quickly. They made the inviations look eligant and the quality was excelent for the price.

They do have slow response time when asking questions from their online help. It sometimes took 2 days to get a response back from them.

I would definately use them again.
Exclusively Weddings was very professional. They sent me samples of the inviations I requested and once I ordered my Read more...
Exclusively Weddings was very professional. They sent me samples of the inviations I requested and once I ordered my invitations I recieved them very quickly. They made the inviations look eligant and the quality was excelent for the price.

They do have slow response time when asking questions from their online help. It sometimes took 2 days to get a response back from them.

I would definately use them again. Read less
Services Used: Invitations
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Jennifer & Barry
Wedding:
5/15/2015
5.0/5.0
I love my invitations and I they were reasonably priced. The only con is that they require extra postage and I don't remember the description saying that. Customer service was awesome.
I love my invitations and I they were reasonably priced. The only con is that they require extra postage and I don't Read more...
I love my invitations and I they were reasonably priced. The only con is that they require extra postage and I don't remember the description saying that. Customer service was awesome. Read less
Services Used: Invitations
Default vendor profile pic
fbaez62610
Wedding:
6/12/2010
5.0/5.0
We bought our card bird cage online and promptly received it in about a week and a half. We love it! Exclusively Weddings provides good service and fast delivery. I am certain we will buy more products as our big day approaches.
We bought our card bird cage online and promptly received it in about a week and a half. We love it! Exclusively Weddings Read more...
We bought our card bird cage online and promptly received it in about a week and a half. We love it! Exclusively Weddings provides good service and fast delivery. I am certain we will buy more products as our big day approaches. Read less
Services Used: Invitations
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dgaines
Wedding:
2/7/2010
5.0/5.0
I've used a total of 11 vendors for our upcoming wedding/reception and I can honestly say Exclusively Weddings was the best hands down. I ordered out of town welcome to our wedding weekend guest bags and also the thank you bags (1 set of the female brides & another set of the male groomsmen). Both orders were very elegant and sturdy. The turnaround time was within 2 days!! I highly recommend this vendor!
I've used a total of 11 vendors for our upcoming wedding/reception and I can honestly say Exclusively Weddings was the Read more...
I've used a total of 11 vendors for our upcoming wedding/reception and I can honestly say Exclusively Weddings was the best hands down. I ordered out of town welcome to our wedding weekend guest bags and also the thank you bags (1 set of the female brides & another set of the male groomsmen). Both orders were very elegant and sturdy. The turnaround time was within 2 days!! I highly recommend this vendor! Read less
Services Used: Invitations
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wedskyy
Wedding:
12/5/2009
5.0/5.0
We got the cheapest invitations and only ordered the invitations and RSVP cards and inner envelopes. We made all the other enclosures ourselves. If you are not using bright white paper as your invitations, I HIGHLY recommend using watercolor paper (they can be found at any art store or Michaels) and using that to make your enclosures. The paper is nice and thick and feels very high quality. The weight of the paper is 9-11 lbs, so it will definitely have a nice feel to them. I would also invest in a color ink-jet printer (we bought a $50 Lexmark from Target) and a paper cutter that does not use a rotary blade (we bought a $60 X-Acto Paper Trimmer).
We got the cheapest invitations and only ordered the invitations and RSVP cards and inner envelopes. We made all the other Read more...
We got the cheapest invitations and only ordered the invitations and RSVP cards and inner envelopes. We made all the other enclosures ourselves. If you are not using bright white paper as your invitations, I HIGHLY recommend using watercolor paper (they can be found at any art store or Michaels) and using that to make your enclosures. The paper is nice and thick and feels very high quality. The weight of the paper is 9-11 lbs, so it will definitely have a nice feel to them. I would also invest in a color ink-jet printer (we bought a $50 Lexmark from Target) and a paper cutter that does not use a rotary blade (we bought a $60 X-Acto Paper Trimmer). Read less
Services Used: Invitations
Default vendor profile pic
RN_dar_44
Wedding:
11/14/2009
5.0/5.0
From the first moment we laid eyes on this invitation we had to have these as out wedding invitations! Silvery shimmering paper along with lighter silver twin hearts; we couldn't go wrong. We worded our own invitations without difficulty. Our wedding colors are eggplant and silver, so while the invitations themselves are silver, we ordered the envelopes to be lined in purple. We just ordered them. We ordered a proof so that we could look over it before they printed all 100 invitations. We are very excited about getting them in the mail so that we can catch the first glimpse of these!
From the first moment we laid eyes on this invitation we had to have these as out wedding invitations! Silvery shimmering Read more...
From the first moment we laid eyes on this invitation we had to have these as out wedding invitations! Silvery shimmering paper along with lighter silver twin hearts; we couldn't go wrong. We worded our own invitations without difficulty. Our wedding colors are eggplant and silver, so while the invitations themselves are silver, we ordered the envelopes to be lined in purple. We just ordered them. We ordered a proof so that we could look over it before they printed all 100 invitations. We are very excited about getting them in the mail so that we can catch the first glimpse of these! Read less
Services Used: Invitations
Default vendor profile pic
my1dogleah
Wedding:
10/31/2009
5.0/5.0
I have found everything I wanted to on this site. It has just been wonderful. They sent out the samples out promptly. I was very pleased with what I received and fully plan on ordering my invitations and programs from them.
I have found everything I wanted to on this site. It has just been wonderful. They sent out the samples out promptly. I Read more...
I have found everything I wanted to on this site. It has just been wonderful. They sent out the samples out promptly. I was very pleased with what I received and fully plan on ordering my invitations and programs from them. Read less
Services Used: Invitations
Default vendor profile pic
kmr2p
Wedding:
8/29/2009
5.0/5.0
I ordered 150 invitations and 150 do-it-yourself programs from them. The invitations are gorgeous! They are simple but elegant and extremely reasonably priced. I didn't order anything extra like having the address printed on the envelope or having the envelopes color lined, so that kept the cost down too. The paper was good quality and the print was great too. The website lets you enter your information and see an instant preview of what your invitation will look like. The preview looked exactly like the finished product I received. I received several compliments on how great the invitations looked. They got the invitations printed and shipped in a week or less, which was great. They will also send you free samples of any invitation you would like to see before you buy. I did this, and it really helped me decide which invitation to pick. They were the most reasonably priced place I found with high quality products to choose from.
I ordered 150 invitations and 150 do-it-yourself programs from them. The invitations are gorgeous! They are simple but Read more...
I ordered 150 invitations and 150 do-it-yourself programs from them. The invitations are gorgeous! They are simple but elegant and extremely reasonably priced. I didn't order anything extra like having the address printed on the envelope or having the envelopes color lined, so that kept the cost down too. The paper was good quality and the print was great too. The website lets you enter your information and see an instant preview of what your invitation will look like. The preview looked exactly like the finished product I received. I received several compliments on how great the invitations looked. They got the invitations printed and shipped in a week or less, which was great. They will also send you free samples of any invitation you would like to see before you buy. I did this, and it really helped me decide which invitation to pick. They were the most reasonably priced place I found with high quality products to choose from. Read less
Services Used: Invitations
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aprilmv27
Wedding:
8/1/2009
5.0/5.0
This website was unique elegant and inexpensive, I was able to get our flutes, serving set, favors, and cake top engraved for only 152.00. We received our items in a timely fashion and absolutely loved them. I would order from this website again.
This website was unique elegant and inexpensive, I was able to get our flutes, serving set, favors, and cake top engraved Read more...
This website was unique elegant and inexpensive, I was able to get our flutes, serving set, favors, and cake top engraved for only 152.00. We received our items in a timely fashion and absolutely loved them. I would order from this website again. Read less
Services Used: Invitations
Default vendor profile pic
bmchoque
Wedding:
7/25/2009
5.0/5.0
I ordered Save the Date cards from this company. They were everything I wanted and more. I absolutely loved them. They came in about 1 week... MUCH earlier than they said they would. Everybody loves them!
I ordered Save the Date cards from this company. They were everything I wanted and more. I absolutely loved them. They Read more...
I ordered Save the Date cards from this company. They were everything I wanted and more. I absolutely loved them. They came in about 1 week... MUCH earlier than they said they would. Everybody loves them! Read less
Services Used: Invitations
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TNH21tiff
Wedding:
7/11/2009
5.0/5.0
different ways to do your invitations. very pretty cost is a little high but it is worht it. Has so many different colors.
different ways to do your invitations. very pretty cost is a little high but it is worht it. Has so many different colors. Read more...
different ways to do your invitations. very pretty cost is a little high but it is worht it. Has so many different colors. Read less
Services Used: Invitations
Default vendor profile pic
cb68365
Wedding:
6/6/2009
5.0/5.0
Exclusively weddings is amazing. Here you can find everything you need in completing your wedding day. The things that I liked the most were the variety of invitation styles and favors you could choose from! It targets a wide variety of personality and styles so you can make it your own.
Exclusively weddings is amazing. Here you can find everything you need in completing your wedding day. The things that I Read more...
Exclusively weddings is amazing. Here you can find everything you need in completing your wedding day. The things that I liked the most were the variety of invitation styles and favors you could choose from! It targets a wide variety of personality and styles so you can make it your own. Read less
Services Used: Invitations
Default vendor profile pic
mattnally09
Wedding:
5/30/2009
5.0/5.0
Awesome magazine that can provide a ton of things needed for your wedding. Invitations are lowly priced and looked amazing!!!
Awesome magazine that can provide a ton of things needed for your wedding. Invitations are lowly priced and looked Read more...
Awesome magazine that can provide a ton of things needed for your wedding. Invitations are lowly priced and looked amazing!!! Read less
Services Used: Invitations
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Jess120584
Wedding:
5/30/2009
4.0/5.0
The invitations are great in this magazine and they let you have samples in the colors you want for no cost! everything is a very good deal!
The invitations are great in this magazine and they let you have samples in the colors you want for no cost! everything is Read more...
The invitations are great in this magazine and they let you have samples in the colors you want for no cost! everything is a very good deal! Read less
Services Used: Invitations
Default vendor profile pic
blake.bushnell
Wedding:
4/25/2009
4.0/5.0
Loved the selection and the personalized products. Service was very helpful and it shipped in about a week!
Loved the selection and the personalized products. Service was very helpful and it shipped in about a week!
Loved the selection and the personalized products. Service was very helpful and it shipped in about a week! Read less
Services Used: Invitations
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acuteaviva
Wedding:
3/15/2009
3.0/5.0
Easy to use. Great customer support when I had a question. Pretty good quality paper. Great selection. Do I need to say more?
Easy to use. Great customer support when I had a question. Pretty good quality paper. Great selection. Do I need to say Read more...
Easy to use. Great customer support when I had a question. Pretty good quality paper. Great selection. Do I need to say more? Read less
Services Used: Invitations
Default vendor profile pic
beandersonotr
Wedding:
2/14/2009
4.0/5.0
The choice and options within this site were wonderful- they offered free samples of several invitations before we put forth our order so that we could see exactly how they would look and the quality of the paper- we spent about $100 for 100 invitations that were printed for us with our choice of font and ink color. The extras like the response card, etc. were a little pricy so we went for a more generic print ourself option on that but the actual invitations were perfect and I had looked for these invitations on other internet sites which always priced them higher.
The choice and options within this site were wonderful- they offered free samples of several invitations before we put Read more...
The choice and options within this site were wonderful- they offered free samples of several invitations before we put forth our order so that we could see exactly how they would look and the quality of the paper- we spent about $100 for 100 invitations that were printed for us with our choice of font and ink color. The extras like the response card, etc. were a little pricy so we went for a more generic print ourself option on that but the actual invitations were perfect and I had looked for these invitations on other internet sites which always priced them higher. Read less
Services Used: Invitations
Default vendor profile pic
ntkt311
Wedding:
1/3/2009
5.0/5.0
I ordered my bridesmaids' gifts off this website and they are so cute! The delivery was very quick and they sent many confirmation emails. They looked even better in person than I thought they would!
I ordered my bridesmaids' gifts off this website and they are so cute! The delivery was very quick and they sent many Read more...
I ordered my bridesmaids' gifts off this website and they are so cute! The delivery was very quick and they sent many confirmation emails. They looked even better in person than I thought they would! Read less
Services Used: Invitations
Default vendor profile pic
HappyHolly
Wedding:
12/27/2008
5.0/5.0
I loved that their website showed me what the invites looked like before I ordered them and they were shipped quickly. They overprinted some by mistake and send me the overprints. I actually have PLENTY of invites left over.
I loved that their website showed me what the invites looked like before I ordered them and they were shipped quickly. Read more...
I loved that their website showed me what the invites looked like before I ordered them and they were shipped quickly. They overprinted some by mistake and send me the overprints. I actually have PLENTY of invites left over. Read less
Services Used: Invitations
Default vendor profile pic
themannings
Wedding:
12/7/2008
1.0/5.0
We ordered our invites but there was a problem that the company didn't seem to want to fix, so my Fiance' got on the phone and talked to them about it, and they ended up giving us all of our invites for free! (a $300 value) Our invited got out a bit late, but it was nice not having to pay for them.
We ordered our invites but there was a problem that the company didn't seem to want to fix, so my Fiance' got on the phone Read more...
We ordered our invites but there was a problem that the company didn't seem to want to fix, so my Fiance' got on the phone and talked to them about it, and they ended up giving us all of our invites for free! (a $300 value) Our invited got out a bit late, but it was nice not having to pay for them. Read less
Services Used: Invitations
Default vendor profile pic
octweddings
Wedding:
10/24/2008
5.0/5.0
Everything I ordered came out perfect as I picked them online, and they were delivered very fast and in one piece. I have told all my girlfriends about this website and would highly recommend any of their products to anyone.
Everything I ordered came out perfect as I picked them online, and they were delivered very fast and in one piece. I have Read more...
Everything I ordered came out perfect as I picked them online, and they were delivered very fast and in one piece. I have told all my girlfriends about this website and would highly recommend any of their products to anyone. Read less
Services Used: Invitations
Default vendor profile pic
mcvaydesigns
Wedding:
9/27/2008
3.0/5.0
There aren't many places that have affordable personalized steins for the groomsmen gifts, so EW was our only option really. Price and shipping were fine but we weren't happy because a couple had bad scratches. EW immediately replaced them free and we kept the damaged ones. But the new ones weren't perfect either and we were giving them out that night. But the guys LOVED them and drank out of them all night at the wedding.
There aren't many places that have affordable personalized steins for the groomsmen gifts, so EW was our only option Read more...
There aren't many places that have affordable personalized steins for the groomsmen gifts, so EW was our only option really. Price and shipping were fine but we weren't happy because a couple had bad scratches. EW immediately replaced them free and we kept the damaged ones. But the new ones weren't perfect either and we were giving them out that night. But the guys LOVED them and drank out of them all night at the wedding. Read less
Services Used: Invitations
Default vendor profile pic
jimmerso
Wedding:
8/16/2008
5.0/5.0
Great site for favors and gifts. Creative, nice variety, reasonably priced. Favorite item was a hinged 5x7 frame that they engrave your wedding invitation on. I registered with their website and received a number of 20% discount notices.
Great site for favors and gifts. Creative, nice variety, reasonably priced. Favorite item was a hinged 5x7 frame that they Read more...
Great site for favors and gifts. Creative, nice variety, reasonably priced. Favorite item was a hinged 5x7 frame that they engrave your wedding invitation on. I registered with their website and received a number of 20% discount notices. Read less
Services Used: Invitations
Default vendor profile pic
mrsbrandy21
Wedding:
8/9/2008
5.0/5.0
My invitations were perfect I loved to just stare at them and realize "Oh my gosh I am one step closer to getting married now" the service was great i had NO problems!!!!
My invitations were perfect I loved to just stare at them and realize "Oh my gosh I am one step closer to getting married Read more...
My invitations were perfect I loved to just stare at them and realize "Oh my gosh I am one step closer to getting married now" the service was great i had NO problems!!!! Read less
Services Used: Invitations
Default vendor profile pic
taryntula
Wedding:
6/28/2008
5.0/5.0
This was the easy way out for me...I wanted something simple and chic, and on a budget, and they had it. This is the easiest and best way to do invitations...stationary stores charge over double what I paid, and it just wasn't worth it to me. I like the pattern I got (Extraordinary Love) and the color matched my wedding perfectly. You can also order samples, which is awesome!
This was the easy way out for me...I wanted something simple and chic, and on a budget, and they had it. This is the Read more...
This was the easy way out for me...I wanted something simple and chic, and on a budget, and they had it. This is the easiest and best way to do invitations...stationary stores charge over double what I paid, and it just wasn't worth it to me. I like the pattern I got (Extraordinary Love) and the color matched my wedding perfectly. You can also order samples, which is awesome! Read less
Services Used: Invitations
Default vendor profile pic
LovesLife
Wedding:
5/23/2008
5.0/5.0
SO very happy that we ordered our invitations from Exclusively Weddings! They got our order CORRECT when we ordered it online. We were able to see our invitation before they printed with an actual hard-copy proof, so that was a relief. They printed and we received QUICKLY, and was VERY happy with everything!
SO very happy that we ordered our invitations from Exclusively Weddings! They got our order CORRECT when we ordered it Read more...
SO very happy that we ordered our invitations from Exclusively Weddings! They got our order CORRECT when we ordered it online. We were able to see our invitation before they printed with an actual hard-copy proof, so that was a relief. They printed and we received QUICKLY, and was VERY happy with everything! Read less
Services Used: Invitations
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
1.0/5.0
I ordered customized champagne flutes for my wedding as well as couples "just married" flip flops and paid extra for express shipping so I could get them by last friday. They still have not arrived, the tracking number they gave me is not working and they will not pick up the phone or respond in the chat I opened. I was on hold for 28 minutes before finally hanging up. My credit card has already been charged even though I have not received anything in spite of paying an additional express shipping fee. Their customer service is awful and shows extreme negligence considering they specialize exclusively in weddings. DO NOT ORDER FROM THEM!
I ordered customized champagne flutes for my wedding as well as couples "just married" flip flops and paid extra for Read more...
I ordered customized champagne flutes for my wedding as well as couples "just married" flip flops and paid extra for express shipping so I could get them by last friday. They still have not arrived, the tracking number they gave me is not working and they will not pick up the phone or respond in the chat I opened. I was on hold for 28 minutes before finally hanging up. My credit card has already been charged even though I have not received anything in spite of paying an additional express shipping fee. Their customer service is awful and shows extreme negligence considering they specialize exclusively in weddings. DO NOT ORDER FROM THEM! Read less
Services Used: Favors & Gifts
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
1.0/5.0
Customer service is a joke. I ordered 3 different items for my daughters wedding. The candy bars came first. Tasted good but I ordered 'gold' and when they arrived , they were a canary yellow. When you take off the personalized wrapper, the Goodbar or Hershey label is very visible. Ok fine. The coasters looked cheap. Ok fine. Well, when the matchbooks never showed up, I called customer service. Granted , I had entered the wrong zip code but that was corrected when I noticed the delay in shipping but almost a month later, still no matchbooks. The first call to customer service was met with NOT "oh I'm sorry for the delay" but YOU put the wrong zip code and YOU chose economy shipping. Two weeks later I called again asking why the package kept going back and forth from my town to Greensboro and back (3 times) I was told "ma'am , I'm not the post office". And again , YOU chose economy shipping. Both reps were rude, defensive and nasty. I'm in customer service myself and this is unacceptable.
Customer service is a joke. I ordered 3 different items for my daughters wedding. The candy bars came first. Tasted good Read more...
Customer service is a joke. I ordered 3 different items for my daughters wedding. The candy bars came first. Tasted good but I ordered 'gold' and when they arrived , they were a canary yellow. When you take off the personalized wrapper, the Goodbar or Hershey label is very visible. Ok fine. The coasters looked cheap. Ok fine. Well, when the matchbooks never showed up, I called customer service. Granted , I had entered the wrong zip code but that was corrected when I noticed the delay in shipping but almost a month later, still no matchbooks. The first call to customer service was met with NOT "oh I'm sorry for the delay" but YOU put the wrong zip code and YOU chose economy shipping. Two weeks later I called again asking why the package kept going back and forth from my town to Greensboro and back (3 times) I was told "ma'am , I'm not the post office". And again , YOU chose economy shipping. Both reps were rude, defensive and nasty. I'm in customer service myself and this is unacceptable. Read less
Services Used:
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Invitations came out amazing. They are reasonably priced. Excellent service.
Invitations came out amazing. They are reasonably priced. Excellent service.
Invitations came out amazing. They are reasonably priced. Excellent service. Read less
Services Used: Invitations
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