Quality of Service
i was extremely disappointed by this salon. we were running 15 minutes late when we got to the salon and one of the co-owners Rachael started yelled at us that she didnt even have to do our hair. then when she finally started to do it i got Rachael as my stylist. and she put me under the hair dryer so she could talk to her friend. when it went off she didnt even look at my hair she just restarted it and went back to talking on the phone. ( my hair was already completely dry before this) then after another 20 minutes she came back and took me to the chair and hand dried my hair till it all frizzed out and was extremely dry ( like it had had chemical on it) . then she stared to curl my hair and one of her family members came in and she told me to " get out of the chair she needed to do his hair first" so i moved with only half of my hair curled. it took her 30 minutes to cut 1/2 inch of of this guys hair. then she started my hair again. i gave her a picture of what i wanted and when she was done it looked nothing like it did in the picture. then she charged $50 after telling me it would be $30. after the wedding i washed out my curls and realized what she had really done to my hair. it is now a week later and my hair is still really dry and is splitting. i had just gotten my hair cut 1 week before my wedding and was told that i had the best hair they had ever seen before ( i Never blow dry it, Never color or perm it, and take very good care of my hair) i was told by the same salon i went to before my wedding that after my wedding my hair had been extremely damaged and that they wouldnt be able to bring back the shine and softness of my hair i would have to wait for it to grow back. and that i only had 2 inches left of my hair that wasnt damaged beyond repair. please never go to this salon. i made a horrible mistake by going to them myself.
Services Used: Beauty & Health
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