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Fantasia Inc. (Bridal Boutique)

Wilmington , DE
CONTACT US
CONTACT US

LOCATION

3906 Concord Pike
Wilmington, DE 19803 US (map)

PHONE

302-478-4126

WEBSITE

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Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Welcome to Fantasia, a full service bridal salon. We offer extraordinary fashions from the most celebrated designers worldwide as well as the warmth and care that your special day... Read more
Welcome to Fantasia, a full service bridal salon. We offer extraordinary fashions from the most celebrated designers worldwide as well as the warmth and care that your special day deserves. With over 20 years of experience, our ultimate goal is to make your dream day come true. Call for an appointment (302-478-4126) and let our wedding specialists find the right look for you. Read less
Dress & Attire

PHOTOS

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REVIEWS

3.6
out of 5.0
3.4/5.0
3.7/5.0
3.3/5.0
4.2/5.0
3.4/5.0
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Anonymous
Wedding:
Recently Married
0.0/5.0
This salon was great when I was buying my wedding dress. I've had several friends find their gowns here after searching high and low. The problem I have is with alterations...they first claimed I didn't have an appointment, then rushed through the whole process and refused to fix some things that needed to be done. Then she forced me to buy a bra (after she told me on the phone that I didn't need to bring one) and a slip for $150 and then charged me $480 for alterations. They've had my dress for a month and I still haven't gotten a call that it is done. I've been calling them repeatedly for two weeks and haven't gotten a single call back. Today i decided to drive to the shop and despite being business hours the doors were locked and no one was there. My wedding is in 5 days and right now I don't even know if my dress has been altered at all or if it will fit. STAY FAR FAR AWAY!
This salon was great when I was buying my wedding dress. I've had several friends find their gowns here after searching Read more...
This salon was great when I was buying my wedding dress. I've had several friends find their gowns here after searching high and low. The problem I have is with alterations...they first claimed I didn't have an appointment, then rushed through the whole process and refused to fix some things that needed to be done. Then she forced me to buy a bra (after she told me on the phone that I didn't need to bring one) and a slip for $150 and then charged me $480 for alterations. They've had my dress for a month and I still haven't gotten a call that it is done. I've been calling them repeatedly for two weeks and haven't gotten a single call back. Today i decided to drive to the shop and despite being business hours the doors were locked and no one was there. My wedding is in 5 days and right now I don't even know if my dress has been altered at all or if it will fit. STAY FAR FAR AWAY! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
2.2/5.0
My dress was absolutely gorgeous and very reasonably priced! The only issues I had with the boutique was that I felt they were not attentive when I was looking for dresses and kept rushing me because they had other customers. Normally I would not buy from a place that does that but my dress was too beautiful and too good of a deal to pass up. Also, they made me pay an extra $200 to get it hemmed from the manufacturer (outsourced) because it would be cheaper for them to do it instead of a bridal boutique in the U.S. But when the dress arrived, it was wayyyy tooo long, so I had to get it hemmed again anyways. I would recommend their reasonably priced dresses but the other services are horrible.
My dress was absolutely gorgeous and very reasonably priced! The only issues I had with the boutique was that I felt they Read more...
My dress was absolutely gorgeous and very reasonably priced! The only issues I had with the boutique was that I felt they were not attentive when I was looking for dresses and kept rushing me because they had other customers. Normally I would not buy from a place that does that but my dress was too beautiful and too good of a deal to pass up. Also, they made me pay an extra $200 to get it hemmed from the manufacturer (outsourced) because it would be cheaper for them to do it instead of a bridal boutique in the U.S. But when the dress arrived, it was wayyyy tooo long, so I had to get it hemmed again anyways. I would recommend their reasonably priced dresses but the other services are horrible. Read less
Services Used: Dress & Attire
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Lauren
Wedding:
7/14/2014
1.2/5.0
They had beautiful dresses! The absolute worst customer service I've experienced in my life. Had an appointment, they took a walk in. Hung up on my bridesmaid when she called to tell them their fax machine was off line. When the dresses came in, she told us she wanted to close early and we could try them on at home . Ordered the wrong color dresses. Stayed in the back of the store for 17 minutes when we arrived to look for a headpiece. I will never go there again.
They had beautiful dresses! The absolute worst customer service I've experienced in my life. Had an appointment, they took Read more...
They had beautiful dresses! The absolute worst customer service I've experienced in my life. Had an appointment, they took a walk in. Hung up on my bridesmaid when she called to tell them their fax machine was off line. When the dresses came in, she told us she wanted to close early and we could try them on at home . Ordered the wrong color dresses. Stayed in the back of the store for 17 minutes when we arrived to look for a headpiece. I will never go there again. Read less
Services Used: Dress & Attire
Default vendor profile pic
Elizabeth
Wedding:
11/2/2013
4.8/5.0
I utilized Fantasia Bridal for my bridesmaids dresses and I also purchased my veil through them. The service was extraordinary! I dealt first with Maria. It was extremely difficult to get all 7 bridesmaids together in order to come in and get measured. I was only able to get a few together on a Saturday, one of which was in from out of town. The store was supposed to be closed; however Maria was coming in to do a fitting for an out of town bride. She allowed us to come in around the time that the other bride's fitting was concluding. I didn't want to take up too much of her time, seeing that she was doing us a favor, but Maria INSISTED that it was not a problem. The entire time she was extremely pleasant and kind; she did not rush the appointment at all. When they were done Maria mentioned hearing me speaking about looking for a veil. She asked me a few questions, I showed her a picture of the lace detail of my dress, and she then proceeded to pull a veil off of the rack to show me. It was PERFECT! I purchased it then and there. Afterwards, whenever i called to inquire about the status of the dresses and veil, I spoke with Mitra, whom I believe is the owner of the shop. She was always very friendly and provided me with any information she had at that moment. I can not say enough about the wonderful experience I had with Fantasia Bridal. The only reason for my 4 stars on responsiveness was because there was once or twice that I emailed and/or left a voicemail and did not hear back; HOWEVER, it was around a holiday weekend that I had called and when I ended up calling again two or so days later, they apologized and were just as friendly and courteous as every other time I spoke with them.
I utilized Fantasia Bridal for my bridesmaids dresses and I also purchased my veil through them. The service was Read more...
I utilized Fantasia Bridal for my bridesmaids dresses and I also purchased my veil through them. The service was extraordinary! I dealt first with Maria. It was extremely difficult to get all 7 bridesmaids together in order to come in and get measured. I was only able to get a few together on a Saturday, one of which was in from out of town. The store was supposed to be closed; however Maria was coming in to do a fitting for an out of town bride. She allowed us to come in around the time that the other bride's fitting was concluding. I didn't want to take up too much of her time, seeing that she was doing us a favor, but Maria INSISTED that it was not a problem. The entire time she was extremely pleasant and kind; she did not rush the appointment at all. When they were done Maria mentioned hearing me speaking about looking for a veil. She asked me a few questions, I showed her a picture of the lace detail of my dress, and she then proceeded to pull a veil off of the rack to show me. It was PERFECT! I purchased it then and there. Afterwards, whenever i called to inquire about the status of the dresses and veil, I spoke with Mitra, whom I believe is the owner of the shop. She was always very friendly and provided me with any information she had at that moment. I can not say enough about the wonderful experience I had with Fantasia Bridal. The only reason for my 4 stars on responsiveness was because there was once or twice that I emailed and/or left a voicemail and did not hear back; HOWEVER, it was around a holiday weekend that I had called and when I ended up calling again two or so days later, they apologized and were just as friendly and courteous as every other time I spoke with them. Read less
Services Used: Dress & Attire
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Helen
Wedding:
6/25/2011
5.0/5.0
We had a great experience at Fantasia. They were so helpful and friendly. My gown was beautiful and the alterations were done to perfection. My maids were extremely happy with their dresses, the sizes were perfect too. I recommend Fantasia to everyone.
We had a great experience at Fantasia. They were so helpful and friendly. My gown was beautiful and the alterations were Read more...
We had a great experience at Fantasia. They were so helpful and friendly. My gown was beautiful and the alterations were done to perfection. My maids were extremely happy with their dresses, the sizes were perfect too. I recommend Fantasia to everyone. Read less
Services Used: Dress & Attire
Fantasia Inc. (Bridal Boutique) responded with the following comments:

Dear Helen, thank you very much. We are glad to have been a part of your special day. :))
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Anonymous
Wedding:
1+ year ago
1.8/5.0
I don't understand where these good reviews are coming from, i've worked with them on 2 occasions (Once for my wedding, once for a friends) If you can get past the horrible customer service they have a good variety of dresses at reasonable prices. But don't let the other reviews fool you, these people are NOT nice, they are NOT helpful and they will NOT allow anyone to get in any other opinion. I had to cut off the sales girls multiple times during both the appointments I've been to just so the bride could get a word in edgewise. Finally they push the veil on you to know end, to the point of just rude and obnoxious. Don't get your veil at this salon, They are overpriced and you get the same thing online or in other stores for 1/3 of the price (I did) So again, if you are willing to deal with a lot of bad customer service you can get a good dress at a good price.
I don't understand where these good reviews are coming from, i've worked with them on 2 occasions (Once for my wedding, Read more...
I don't understand where these good reviews are coming from, i've worked with them on 2 occasions (Once for my wedding, once for a friends) If you can get past the horrible customer service they have a good variety of dresses at reasonable prices. But don't let the other reviews fool you, these people are NOT nice, they are NOT helpful and they will NOT allow anyone to get in any other opinion. I had to cut off the sales girls multiple times during both the appointments I've been to just so the bride could get a word in edgewise. Finally they push the veil on you to know end, to the point of just rude and obnoxious. Don't get your veil at this salon, They are overpriced and you get the same thing online or in other stores for 1/3 of the price (I did) So again, if you are willing to deal with a lot of bad customer service you can get a good dress at a good price. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.5/5.0
The dress I got was perfect!! They were very flexible with me when I moved my wedding date up 4 months! The only complaint I have is that they are very pricey for alterations. I took my dress to my tailor and paid half of what they were going to charge me. Besides that I would highly recommend them for dress selection (quality beats Davids Bridal by far).
The dress I got was perfect!! They were very flexible with me when I moved my wedding date up 4 months! The only complaint Read more...
The dress I got was perfect!! They were very flexible with me when I moved my wedding date up 4 months! The only complaint I have is that they are very pricey for alterations. I took my dress to my tailor and paid half of what they were going to charge me. Besides that I would highly recommend them for dress selection (quality beats Davids Bridal by far). Read less
Services Used: Dress & Attire
Fantasia Inc. (Bridal Boutique) responded with the following comments:

Dear Jasmine, thank you so much for giving us a chance to be a part of your special day. We are happy that you were pleased with your experience. The alterations charges here may be higher but we provide first class work as you know. Thanks again and best of luck. :)
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Fantasia is one of my favorite stores ever. I had a lovely experience there while trying dresses for my wedding. Their staff is so sweet and I was given great help from the first day I walked in to the very last day I was there to pick up my dress. My dress was a hit at my wedding so many compliments. Everything was a masterpiece…I couldn't be happier!
Fantasia is one of my favorite stores ever. I had a lovely experience there while trying dresses for my wedding. Their Read more...
Fantasia is one of my favorite stores ever. I had a lovely experience there while trying dresses for my wedding. Their staff is so sweet and I was given great help from the first day I walked in to the very last day I was there to pick up my dress. My dress was a hit at my wedding so many compliments. Everything was a masterpiece…I couldn't be happier! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.9/5.0
I would recommend Fantasia after going to many places. Great selection and pricing for my dress and flower girls. They were quick to help and easy to work with which made this a pleasurable experience.
I would recommend Fantasia after going to many places. Great selection and pricing for my dress and flower girls. They Read more...
I would recommend Fantasia after going to many places. Great selection and pricing for my dress and flower girls. They were quick to help and easy to work with which made this a pleasurable experience. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
2.6/5.0
I recently went to Fantasia's with high hopes, as they carried my dream dress. My dreams quickly faded as I was embarrassed to have brought my friends and family to the establishment. The consultant was rude, bossy, and disrespectful to the people I love. I was told there wasn't time for me to try on a veil with a dress I was ready to purchase. I felt rushed and unappreciated...I would not recommend Fantasias to anyone.
I recently went to Fantasia's with high hopes, as they carried my dream dress. My dreams quickly faded as I was Read more...
I recently went to Fantasia's with high hopes, as they carried my dream dress. My dreams quickly faded as I was embarrassed to have brought my friends and family to the establishment. The consultant was rude, bossy, and disrespectful to the people I love. I was told there wasn't time for me to try on a veil with a dress I was ready to purchase. I felt rushed and unappreciated...I would not recommend Fantasias to anyone. Read less
Services Used: Dress & Attire

MAP

 
3906 Concord Pike, Wilmington, DE 19803 See On Map
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