130x130_sq_1364422713681-bridal

Ferndales Bridal

Orange , CA

LOCATION

316 S. Tustin Ave.
Orange, CA US 92866 (map)

PHONE

714-997-9393

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Ferndales Bridal is a family owned and operated full service bridal salon in OC. For over 50 years, Ferndales has helped brides make their special day perfect. The combination of high... Read more
Ferndales Bridal is a family owned and operated full service bridal salon in OC. For over 50 years, Ferndales has helped brides make their special day perfect. The combination of high fashion designers, comfortable shopping atmosphere, custom design services, and fair prices makes Ferndales the premier bridal experience!

For an appointment call (714) 997-9393 or email us at linnerts@ferndalesbridal.net Read less
Dress & Attire

REVIEWS

3.9
out of 5.0
3.9/5.0
3.9/5.0
3.8/5.0
4.2/5.0
3.9/5.0
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Anonymous
Wedding:
Recently Married
2.5/5.0
I purchased my dress during a trunk show and when I called they told me one thing but when I bought my dress it was a completely different offer. Their store is pretty old fashioned and could use some TLC. The store itself does not give you that wonderful wedding dress shopping experience.
I purchased my dress during a trunk show and when I called they told me one thing but when I bought my dress it was a Read more...
I purchased my dress during a trunk show and when I called they told me one thing but when I bought my dress it was a completely different offer. Their store is pretty old fashioned and could use some TLC. The store itself does not give you that wonderful wedding dress shopping experience. Read less
Services Used: Dress & Attire
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Karen
Wedding:
7/26/2014
5.0/5.0
Ferndales has a large selection of wedding dresses in all styles and price ranges. The clerk listened to what the bride wanted and brought out many different styles, but the bride found her dream dress in the second dress she tried on!
Ferndales has a large selection of wedding dresses in all styles and price ranges. The clerk listened to what the bride Read more...
Ferndales has a large selection of wedding dresses in all styles and price ranges. The clerk listened to what the bride wanted and brought out many different styles, but the bride found her dream dress in the second dress she tried on! Read less
Services Used: Dress & Attire, Jewelry
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Alex
Wedding:
5/16/2014
1.2/5.0
Great prices for dresses but be careful! I placed the order for my dress in august and they said it would take 6 months for my dress to come in. Well, mid January comes and I have not heard from them so I call the store. They tell me that my dress arrived in October! My phone number was listed incorrectly, but even then why not send a card, or email to get a hold of the customer? Especially since I paid for my dress upfront. After that mix up I paid an additional $500 in alterations and to get my dress and veil steamed. The day of my wedding it looked like a five year old cut the hem, there was a bunch of black lint and little hairs in the tulle and it was not steamed! Luckily my wedding planner saved the day. But, I would not recommend their services to anyone.
Great prices for dresses but be careful! I placed the order for my dress in august and they said it would take 6 months Read more...
Great prices for dresses but be careful! I placed the order for my dress in august and they said it would take 6 months for my dress to come in. Well, mid January comes and I have not heard from them so I call the store. They tell me that my dress arrived in October! My phone number was listed incorrectly, but even then why not send a card, or email to get a hold of the customer? Especially since I paid for my dress upfront. After that mix up I paid an additional $500 in alterations and to get my dress and veil steamed. The day of my wedding it looked like a five year old cut the hem, there was a bunch of black lint and little hairs in the tulle and it was not steamed! Luckily my wedding planner saved the day. But, I would not recommend their services to anyone. Read less
Services Used: Dress & Attire
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Erin
Wedding:
4/28/2013
4.8/5.0
Great dresses that are also very affordable! All the girls are very helpful.
Great dresses that are also very affordable! All the girls are very helpful.
Great dresses that are also very affordable! All the girls are very helpful. Read less
Services Used: Dress & Attire
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Brianne
Wedding:
9/29/2012
5.0/5.0
I had such a great experience with the team at Ferndale's. Ana helped me find my dress (Sottero & Midgley's Harlow) for my Sept. 2012 wedding - it was the 4th dress I tried on. After heading to a fussier bridal shop, we hightailed it back to Ferndale's since they had high quality dresses at good prices and seemed to know what they were doing. My fittings all went really well and my dress looked great on the big day. Since then, my two best friends have purchased their dresses there as well! One girl bought a Blu by Mori Lee for her April 2013 wedding and another an Allure dress for August 2013. It seems to be a tradition now.
I had such a great experience with the team at Ferndale's. Ana helped me find my dress (Sottero & Midgley's Harlow) for my Read more...
I had such a great experience with the team at Ferndale's. Ana helped me find my dress (Sottero & Midgley's Harlow) for my Sept. 2012 wedding - it was the 4th dress I tried on. After heading to a fussier bridal shop, we hightailed it back to Ferndale's since they had high quality dresses at good prices and seemed to know what they were doing. My fittings all went really well and my dress looked great on the big day. Since then, my two best friends have purchased their dresses there as well! One girl bought a Blu by Mori Lee for her April 2013 wedding and another an Allure dress for August 2013. It seems to be a tradition now. Read less
Services Used: Dress & Attire
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Caitlin
Wedding:
6/15/2012
5.0/5.0
Love Connie and the girls. Wonderful selection and various price points. Also do custom work. Not a flashy place, just great service. They make you feel like family. My sister also used Ferndale's. We have recommended them to several friends who have all been just as happy.
Love Connie and the girls. Wonderful selection and various price points. Also do custom work. Not a flashy place, just Read more...
Love Connie and the girls. Wonderful selection and various price points. Also do custom work. Not a flashy place, just great service. They make you feel like family. My sister also used Ferndale's. We have recommended them to several friends who have all been just as happy. Read less
Services Used: Dress & Attire
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ADBloore
Wedding:
4/14/2012
3.7/5.0
I purchased my dress from Ferndale's back in December 2011. I found the most gorgeous dress there for a wonderful price. I was very pleased with it. I had read online some negative reviews about the alterations there, so I decided to take it to a different place to have it altered. The store is not the classiest but I don't feel that you should judge it in that way, because they do have a lot of variety and beautiful selection, you just got to get in there and start trying them on!
I purchased my dress from Ferndale's back in December 2011. I found the most gorgeous dress there for a wonderful price. I Read more...
I purchased my dress from Ferndale's back in December 2011. I found the most gorgeous dress there for a wonderful price. I was very pleased with it. I had read online some negative reviews about the alterations there, so I decided to take it to a different place to have it altered. The store is not the classiest but I don't feel that you should judge it in that way, because they do have a lot of variety and beautiful selection, you just got to get in there and start trying them on! Read less
Services Used: Dress & Attire
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kizzerd
Wedding:
3/31/2012
5.0/5.0
Ferndales bridal did an amazing job. From helping me pick out my dress to alterations. The team at ferndales was always available when I had questions. I loved my dress and I wouldnt have dreamed of wearing another dress. Thank you Connie for my custom Veil I got so many complements.
Ferndales bridal did an amazing job. From helping me pick out my dress to alterations. The team at ferndales was always Read more...
Ferndales bridal did an amazing job. From helping me pick out my dress to alterations. The team at ferndales was always available when I had questions. I loved my dress and I wouldnt have dreamed of wearing another dress. Thank you Connie for my custom Veil I got so many complements. Read less
Services Used: Dress & Attire
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Rosa
Wedding:
3/31/2012
5.0/5.0
The staff at Ferndale's is spectacular. Ferndale's has a huge selection of dresses and Ana did not mind me coming in 3-4 different times to try on every dress I wanted to. My fittings went great, my alterations were perfect; I even had a bolero custom made to match my strapless dress and it matched perfectly. The girls at Ferndale's take a stressful task of finding THE dress and making it into an enjoyable occasion. I might also add, their pricing is VERY fair and reasonable, of course depending on your budget.
The staff at Ferndale's is spectacular. Ferndale's has a huge selection of dresses and Ana did not mind me coming in 3-4 Read more...
The staff at Ferndale's is spectacular. Ferndale's has a huge selection of dresses and Ana did not mind me coming in 3-4 different times to try on every dress I wanted to. My fittings went great, my alterations were perfect; I even had a bolero custom made to match my strapless dress and it matched perfectly. The girls at Ferndale's take a stressful task of finding THE dress and making it into an enjoyable occasion. I might also add, their pricing is VERY fair and reasonable, of course depending on your budget. Read less
Services Used: Dress & Attire
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Alyson
Wedding:
9/10/2011
1.5/5.0
I was recently a bridesmaid for a bride who purchased our dresses at Ferndale's. The facility is outdated, dirty and cold. There are much more beautiful and inviting stores in the Orange/LA County area.

The major problems occurred at dress fittings. The seamstress did not speak english so you'd have to talk to others and have them translate. Then, an older woman (maybe the owner? manager?) would give her opinion on how the dress was fitting. Me (and the 6 bridesmaids AND the bride) asked for the dresses to be shorter and cut to a pencil skirt (like the sample dress). This lady would not let this happen. It was a fight every time we had an opinion or a suggestion. After paying $250 for a dress we can get at any bridal salon, I would not recommend this store to anyone.
I was recently a bridesmaid for a bride who purchased our dresses at Ferndale's. The facility is outdated, dirty and cold. Read more...
I was recently a bridesmaid for a bride who purchased our dresses at Ferndale's. The facility is outdated, dirty and cold. There are much more beautiful and inviting stores in the Orange/LA County area.

The major problems occurred at dress fittings. The seamstress did not speak english so you'd have to talk to others and have them translate. Then, an older woman (maybe the owner? manager?) would give her opinion on how the dress was fitting. Me (and the 6 bridesmaids AND the bride) asked for the dresses to be shorter and cut to a pencil skirt (like the sample dress). This lady would not let this happen. It was a fight every time we had an opinion or a suggestion. After paying $250 for a dress we can get at any bridal salon, I would not recommend this store to anyone. Read less
Services Used: Dress & Attire
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jlam
Wedding:
8/12/2011
5.0/5.0
Friendly and accommodating. My dress came in quicker than expected and they did great with my alterations.
Friendly and accommodating. My dress came in quicker than expected and they did great with my alterations.
Friendly and accommodating. My dress came in quicker than expected and they did great with my alterations. Read less
Services Used: Dress & Attire
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lisafuzz
Wedding:
7/23/2011
3.8/5.0
The dresses are definitely affordable which was most important to me. I believe they're all under $2000. I was looking for a dress under $1000 and ended up picking one that was only $700. I was happy with my dress and overall a happy customer. However, i had my dress altered the first time and it turned out terrible. The lady who altered it must not have known what she was doing. I thought the dress was ruined but the owner came to the rescue and fixed the alterations. If you feel nervous when getting alterations, ask for the owner to do them and you can rest assured that it'll be done right. They were flexible with times and had evening hours available for my first appointments when I was finding a dress and my fitting appointments.
The dresses are definitely affordable which was most important to me. I believe they're all under $2000. I was looking for Read more...
The dresses are definitely affordable which was most important to me. I believe they're all under $2000. I was looking for a dress under $1000 and ended up picking one that was only $700. I was happy with my dress and overall a happy customer. However, i had my dress altered the first time and it turned out terrible. The lady who altered it must not have known what she was doing. I thought the dress was ruined but the owner came to the rescue and fixed the alterations. If you feel nervous when getting alterations, ask for the owner to do them and you can rest assured that it'll be done right. They were flexible with times and had evening hours available for my first appointments when I was finding a dress and my fitting appointments. Read less
Services Used: Dress & Attire
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Heidi
Wedding:
7/23/2011
5.0/5.0
Ana always helped me at Ferndales. She was quick and knowledgeable. My alterations came out perfectly, I received so many compliments on my dress and headpiece that i purchased from Ferndales!
Ana always helped me at Ferndales. She was quick and knowledgeable. My alterations came out perfectly, I received so many Read more...
Ana always helped me at Ferndales. She was quick and knowledgeable. My alterations came out perfectly, I received so many compliments on my dress and headpiece that i purchased from Ferndales! Read less
Services Used: Dress & Attire
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Nikki
Wedding:
7/21/2011
5.0/5.0
My dress was AMAZING!!!!!!!! I loved it! Ferndales found me the perfect dress, in my budget and everyone was so helpful. This is the ONLY place I tell my friends and family to go when they start looking for their wedding dresses!
My dress was AMAZING!!!!!!!! I loved it! Ferndales found me the perfect dress, in my budget and everyone was so helpful. Read more...
My dress was AMAZING!!!!!!!! I loved it! Ferndales found me the perfect dress, in my budget and everyone was so helpful. This is the ONLY place I tell my friends and family to go when they start looking for their wedding dresses! Read less
Services Used: Dress & Attire
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Cindy
Wedding:
6/12/2011
0.0/5.0
“Oh my God! Who did this.... did you cry?”

I knew that employees at Ferndales could be very rude, from reading other reviews; I experienced that too, but didn’t think it mattered. What a mistake! Terrible, terrible experience with alterations on the wedding dress that I bought here. I had spent months looking for the perfect dress, and they mangled it.

When they finally got around to hemming the bottom, after the third fitting, they cut it terribly uneven, and too short in patches. They didn't even hem the underlayers, just left jagged cuts, like a drunken child with scissors had gone at it. My fiance was shocked to see what they had done to my beautiful dress. They insisted that nothing was wrong, particularly insisting that having the bottom an inch off the ground was not too short, and that wanting it longer was just “a personal preference.” They said that what they gave me is how the dress is supposed to look, that no one would notice, and that I am just too particular. Over $300 on alterations, and they couldn't even be bothered to properly hem it. This is besides all the tears, holes, ironing-scars and runs that they put into it, and the improper sewing of the pleats at the waistline, leaving an open, fraying seam. The first line of this post, by the way, is what a seamstress at another bridal shop said when she saw how Ferndales had left my dress.

Do not get your dress altered here, or you will be taking a HUGE risk.
“Oh my God! Who did this.... did you cry?”

I knew that employees at Ferndales could be very rude, from reading Read more...
“Oh my God! Who did this.... did you cry?”

I knew that employees at Ferndales could be very rude, from reading other reviews; I experienced that too, but didn’t think it mattered. What a mistake! Terrible, terrible experience with alterations on the wedding dress that I bought here. I had spent months looking for the perfect dress, and they mangled it.

When they finally got around to hemming the bottom, after the third fitting, they cut it terribly uneven, and too short in patches. They didn't even hem the underlayers, just left jagged cuts, like a drunken child with scissors had gone at it. My fiance was shocked to see what they had done to my beautiful dress. They insisted that nothing was wrong, particularly insisting that having the bottom an inch off the ground was not too short, and that wanting it longer was just “a personal preference.” They said that what they gave me is how the dress is supposed to look, that no one would notice, and that I am just too particular. Over $300 on alterations, and they couldn't even be bothered to properly hem it. This is besides all the tears, holes, ironing-scars and runs that they put into it, and the improper sewing of the pleats at the waistline, leaving an open, fraying seam. The first line of this post, by the way, is what a seamstress at another bridal shop said when she saw how Ferndales had left my dress.

Do not get your dress altered here, or you will be taking a HUGE risk. Read less
Services Used: Dress & Attire
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Daisy
Wedding:
1/7/2011
5.0/5.0
They were able to accomadate the dress I wanted at the price I wanted and at the time I needed it. I even got to meet the designer and he was amazing.
They were able to accomadate the dress I wanted at the price I wanted and at the time I needed it. I even got to meet the Read more...
They were able to accomadate the dress I wanted at the price I wanted and at the time I needed it. I even got to meet the designer and he was amazing. Read less
Services Used: Dress & Attire
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Lauren
Wedding:
10/1/2010
4.4/5.0
I originally found my dress in Michigan where I am from and there were only a few places in the Southern California area that carried the designer and only Ferndals with the actual dress. Naturally it was less expensive in Michigan and Ferndales did a price match on that price. I was very happy they did that.

Sometimes they didn't seem as organized as they might have been, but in the end my dress was altered correctly and looked great. They have tons of dresses to chose from. I ended up buying all of my accessories elsewhere. They also have a tux rental department, but we wanted suits and did not use them.
I originally found my dress in Michigan where I am from and there were only a few places in the Southern California area Read more...
I originally found my dress in Michigan where I am from and there were only a few places in the Southern California area that carried the designer and only Ferndals with the actual dress. Naturally it was less expensive in Michigan and Ferndales did a price match on that price. I was very happy they did that.

Sometimes they didn't seem as organized as they might have been, but in the end my dress was altered correctly and looked great. They have tons of dresses to chose from. I ended up buying all of my accessories elsewhere. They also have a tux rental department, but we wanted suits and did not use them. Read less
Services Used: Dress & Attire
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Erin
Wedding:
7/24/2010
0.2/5.0
Do not go to Ferndales Bridal....run.....sprint....go to Mary Me Bridal or Mariposa. This place is a dump, the sales associates are unfriendly, and alterations are a total rip off. Let me tell you my experiences.

1. When altering my dress, they got the dress dirty.....they must have pricked their finger when altering, because there was a blood stain and dirt around the top. To top it off, they acted like I was crazy when I wanted them to clean it up. Here I was with my $1600 dress and it had a blood stain and dirt on it.
2. They charged me $450 in alterations for a hem, bustle, rounding out the top, and taking it in. I wanted it to be perfect and they made me feel bad when I told them the top still wasn't right. This is not good customer service. Also their floor is dirty, so everytime you try on the dress, you feel like your dress is getting dirty and they drag it all over the floor when you are trying it on.
3. They told me the dress would be ready and it wasn't so I had to drive back there twice with no dress.
4. I don't know why I was crazy enough to let them clean it after the wedding. The owner said her cleaners could get out red wine and dirt with no problems. When I picked up the dress it was as dirty as when I brought it in and still had the wine stain. She still wanted to charge me $150 and said there was no way to get the stains out. She asked me if I rolled around in dirt on my wedding day. The nerve!! She wouldn't budge on the $150 when I told her it wasn't fair and to meet me half way, so I left the dress there. The next day I spoke with the owners daughter, she had the dress cleaned again and charged me half, but the dress still wasn't clean. I was so upset. Finally, I took the dress somewhere else to get cleaned. Guess what???? They got all the the stains out. The owner at Ferndale's lied to me!!!!!! She said the stains were impossible to get out. Ridiculous! So now I'm out $75 for the poor cleaning at Ferndales and another $100 for the new cleaners.

Please take my advice and do not go to Ferndales. They will not make you feel like a special bride, they treat your dress like trash, and you will not get good customer service. I can't believe they are still in business with the way they treat their customers.
Do not go to Ferndales Bridal....run.....sprint....go to Mary Me Bridal or Mariposa. This place is a dump, the sales Read more...
Do not go to Ferndales Bridal....run.....sprint....go to Mary Me Bridal or Mariposa. This place is a dump, the sales associates are unfriendly, and alterations are a total rip off. Let me tell you my experiences.

1. When altering my dress, they got the dress dirty.....they must have pricked their finger when altering, because there was a blood stain and dirt around the top. To top it off, they acted like I was crazy when I wanted them to clean it up. Here I was with my $1600 dress and it had a blood stain and dirt on it.
2. They charged me $450 in alterations for a hem, bustle, rounding out the top, and taking it in. I wanted it to be perfect and they made me feel bad when I told them the top still wasn't right. This is not good customer service. Also their floor is dirty, so everytime you try on the dress, you feel like your dress is getting dirty and they drag it all over the floor when you are trying it on.
3. They told me the dress would be ready and it wasn't so I had to drive back there twice with no dress.
4. I don't know why I was crazy enough to let them clean it after the wedding. The owner said her cleaners could get out red wine and dirt with no problems. When I picked up the dress it was as dirty as when I brought it in and still had the wine stain. She still wanted to charge me $150 and said there was no way to get the stains out. She asked me if I rolled around in dirt on my wedding day. The nerve!! She wouldn't budge on the $150 when I told her it wasn't fair and to meet me half way, so I left the dress there. The next day I spoke with the owners daughter, she had the dress cleaned again and charged me half, but the dress still wasn't clean. I was so upset. Finally, I took the dress somewhere else to get cleaned. Guess what???? They got all the the stains out. The owner at Ferndale's lied to me!!!!!! She said the stains were impossible to get out. Ridiculous! So now I'm out $75 for the poor cleaning at Ferndales and another $100 for the new cleaners.

Please take my advice and do not go to Ferndales. They will not make you feel like a special bride, they treat your dress like trash, and you will not get good customer service. I can't believe they are still in business with the way they treat their customers. Read less
Services Used: Dress & Attire
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SoonToBeAlvarez
Wedding:
5/30/2010
4.9/5.0
After going to several bridal boutiques, I went to Ferndales to try on dresses. They had a HUGE selection and were very reasonable in pricing! Roz helped me with my dresses...she was so much fun to work with and a huge help! I felt very comfortable at Ferndales, unlike some of the bigger and more expensive boutiques where I felt a bit intimidated and less helped. They were having a sample sale when I went in for a look and I fell in love with a Casablaca dress. The dress fit me perfectly and I knew it was the one...unfortunately, it wasn't part of the sample sale. I told Roz I loved the dress and asked her if I could buy the sample I was wearing. After checking with a manager (?), she came back and gave me a great price, which was exactly what I wanted to pay! She even included the cleaning and offered to store it at Ferndales until the wedding (6 months later). When my final fitting came about, it turned out I would need an inch or so taken off unless I wore heels. I wanted to wear flats, but one of the girls pulled me aside and let me in on the price of the alterations, recommending I wear just a tiny heel to pull it up. I thought that was incredibly nice of her, since it would have cost me a fortune! Overall, Ferndales was a great place and I would recommend it to a bride on any budget!!
After going to several bridal boutiques, I went to Ferndales to try on dresses. They had a HUGE selection and were very Read more...
After going to several bridal boutiques, I went to Ferndales to try on dresses. They had a HUGE selection and were very reasonable in pricing! Roz helped me with my dresses...she was so much fun to work with and a huge help! I felt very comfortable at Ferndales, unlike some of the bigger and more expensive boutiques where I felt a bit intimidated and less helped. They were having a sample sale when I went in for a look and I fell in love with a Casablaca dress. The dress fit me perfectly and I knew it was the one...unfortunately, it wasn't part of the sample sale. I told Roz I loved the dress and asked her if I could buy the sample I was wearing. After checking with a manager (?), she came back and gave me a great price, which was exactly what I wanted to pay! She even included the cleaning and offered to store it at Ferndales until the wedding (6 months later). When my final fitting came about, it turned out I would need an inch or so taken off unless I wore heels. I wanted to wear flats, but one of the girls pulled me aside and let me in on the price of the alterations, recommending I wear just a tiny heel to pull it up. I thought that was incredibly nice of her, since it would have cost me a fortune! Overall, Ferndales was a great place and I would recommend it to a bride on any budget!! Read less
Services Used: Dress & Attire
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bbrunet2000
Wedding:
5/30/2010
4.1/5.0
Not great at knowing all of their merchandise. they didn't know they had the dress i wanted, even though i had tried it on a year earlier. luckily they found it toward the end of the day and i was able to buy it. it was beautiful, and the veil they picked was perfect to go with it.
Not great at knowing all of their merchandise. they didn't know they had the dress i wanted, even though i had tried it on Read more...
Not great at knowing all of their merchandise. they didn't know they had the dress i wanted, even though i had tried it on a year earlier. luckily they found it toward the end of the day and i was able to buy it. it was beautiful, and the veil they picked was perfect to go with it. Read less
Services Used: Dress & Attire
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Erin
Wedding:
8/29/2009
2.8/5.0
Loved the dress and price...Got the dress 5 days before the wedding...was not happy...enough said!!
Loved the dress and price...Got the dress 5 days before the wedding...was not happy...enough said!!
Loved the dress and price...Got the dress 5 days before the wedding...was not happy...enough said!! Read less
Services Used: Dress & Attire
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mckalem
Wedding:
8/29/2009
5.0/5.0
I was so pleased with Ferndale's! I had the joy of working with Ana and her customer service was exceptional. I truly appreciate the care the staff put into making my dress a "dream" experience from start to finish. Their alterations are done with the utmost care and truly went above and beyond to ensure the dress was perfect. I highly encourage you to go to Ferndales' to get quality customer service and their prices are affordable as well!
I was so pleased with Ferndale's! I had the joy of working with Ana and her customer service was exceptional. I truly Read more...
I was so pleased with Ferndale's! I had the joy of working with Ana and her customer service was exceptional. I truly appreciate the care the staff put into making my dress a "dream" experience from start to finish. Their alterations are done with the utmost care and truly went above and beyond to ensure the dress was perfect. I highly encourage you to go to Ferndales' to get quality customer service and their prices are affordable as well! Read less
Services Used: Dress & Attire
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M&L
Wedding:
8/29/2009
5.0/5.0
i got my bridemaids dresses at ferndales and Ana help me! she's great. the wedding was perfect and the girls look so pretty! thanks Ferndales!
i got my bridemaids dresses at ferndales and Ana help me! she's great. the wedding was perfect and the girls look so Read more...
i got my bridemaids dresses at ferndales and Ana help me! she's great. the wedding was perfect and the girls look so pretty! thanks Ferndales! Read less
Services Used: Dress & Attire
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Rochelle
Wedding:
8/1/2009
5.0/5.0
The ladies of Ferndales make you feel like family and really give you that individual attention you deserve when trying to find that perfect dress. They hand-made my veil to match the pattern on my dress and also designed my earrings to match my necklace. The owner is an amazing woman and she came out every time I had a fitting to make sure I was happy. Thank you for making those moments unforgettable.
The ladies of Ferndales make you feel like family and really give you that individual attention you deserve when trying to Read more...
The ladies of Ferndales make you feel like family and really give you that individual attention you deserve when trying to find that perfect dress. They hand-made my veil to match the pattern on my dress and also designed my earrings to match my necklace. The owner is an amazing woman and she came out every time I had a fitting to make sure I was happy. Thank you for making those moments unforgettable. Read less
Services Used: Dress & Attire
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July09Bride
Wedding:
7/19/2009
5.0/5.0
All of the ladies at Ferndales Bridal were wonderful to work with. I live about 1 1/2 hours from their location, but found that their selection and attentiveness made the drive worthwhile every time. My sister heard about Ferndales from a friend, and it was the first place I went looking for my wedding dress. We were helped by Roz, who was great to work with. Within an hour, I had picked out my dress and veil. Their selection is amazing and their prices can't be beat. I had such a wonderful experience there that I suggested to my mom that she check them out when she was having trouble finding a dress for the wedding. She paid them a visit, and within an hour she also had picked out a dress that she loved and looked fantastic in!! Their alterations were also great, and they worked hard to ensure that my dress fit perfectly on the big day. I would recommend them to anyone wanting the attention and service of a small boutique store but without the high boutique prices!!
All of the ladies at Ferndales Bridal were wonderful to work with. I live about 1 1/2 hours from their location, but found Read more...
All of the ladies at Ferndales Bridal were wonderful to work with. I live about 1 1/2 hours from their location, but found that their selection and attentiveness made the drive worthwhile every time. My sister heard about Ferndales from a friend, and it was the first place I went looking for my wedding dress. We were helped by Roz, who was great to work with. Within an hour, I had picked out my dress and veil. Their selection is amazing and their prices can't be beat. I had such a wonderful experience there that I suggested to my mom that she check them out when she was having trouble finding a dress for the wedding. She paid them a visit, and within an hour she also had picked out a dress that she loved and looked fantastic in!! Their alterations were also great, and they worked hard to ensure that my dress fit perfectly on the big day. I would recommend them to anyone wanting the attention and service of a small boutique store but without the high boutique prices!! Read less
Services Used: Dress & Attire
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mlb1207
Wedding:
6/25/2009
5.0/5.0
I loved my dress and all of the care that went into it. The dress I really wanted was out-of-season and could not be ordered in my size. My consultant turned my disappointment into happiness when she brought out a seamstress who told me that she would be able to alter the dress to fit - what a beautiful job she did.
I loved my dress and all of the care that went into it. The dress I really wanted was out-of-season and could not be Read more...
I loved my dress and all of the care that went into it. The dress I really wanted was out-of-season and could not be ordered in my size. My consultant turned my disappointment into happiness when she brought out a seamstress who told me that she would be able to alter the dress to fit - what a beautiful job she did. Read less
Services Used: Dress & Attire
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emilycjones
Wedding:
6/13/2009
3.4/5.0
Ferndale's was a very different experience than some of the higher end retailers. It is family owned and a very welcoming environment to shop in. I was so happy with my dress. The only issue I had was that the bustle was done incorrectly the first time and after leaving it to be fixed, I found out on my wedding day that it was never properly fixed and my wedding coordinator had to safety pin my bustle up to make it stay. The value for money on my dress was great but if you are having work done, make sure they do it!!!
Ferndale's was a very different experience than some of the higher end retailers. It is family owned and a very welcoming Read more...
Ferndale's was a very different experience than some of the higher end retailers. It is family owned and a very welcoming environment to shop in. I was so happy with my dress. The only issue I had was that the bustle was done incorrectly the first time and after leaving it to be fixed, I found out on my wedding day that it was never properly fixed and my wedding coordinator had to safety pin my bustle up to make it stay. The value for money on my dress was great but if you are having work done, make sure they do it!!! Read less
Services Used: Dress & Attire
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princessmichi07
Wedding:
3/28/2009
4.8/5.0
I did not go in to get my dress in enough time to order it, but they did their best to help me. I purchased the floor dress and in the alterations they made it the perfect size. Even when some of the beading was missing, alterations fixed it good as new. The dress was amazing and the team was great. I would have never chosen another dress. It was worth the long drive in the rain.
I did not go in to get my dress in enough time to order it, but they did their best to help me. I purchased the floor Read more...
I did not go in to get my dress in enough time to order it, but they did their best to help me. I purchased the floor dress and in the alterations they made it the perfect size. Even when some of the beading was missing, alterations fixed it good as new. The dress was amazing and the team was great. I would have never chosen another dress. It was worth the long drive in the rain. Read less
Services Used: Dress & Attire
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Sindy
Wedding:
3/21/2009
3.4/5.0
I've used Ferndale's twice - once for myself when I was a bridesmaid, and once for my bridesmaid when I got married. Both times the ladies who helped us with the dresses were pretty helpful in making recommendations and bringing us the dresses. They have the best selection of bridesmaid dresses in the OC. They seem to be somewhat slow in ordering the dresses. That is all fine, but when it came time for the alterations we had undesirable experiences both times.

When I got my bridesmaid dress altered, the seamstress who spoke no English poked me in the ribcage muscle with a pin and caused me some severe cramping pain! I screamed out of pure reaction and she just kept digging the pin deeper. After the dress was finished, I noticed that it made my left chest look much larger than my right. Very asymmetrical. Then on the day of the wedding, the dress split about 1 cm at one of the seams.

When my bridesmaid got her dress altered, they initially made the bust too tight. Then they loosened it and made it too loose. We didn't even bother to get it redone again because the time was getting very short so she had to do some impromptu padding.

In short, I would not use their alteration services again, but I'd definitely recommend the place for trying on and purchasing bridesmaids or wedding gowns. Note that the score would be higher if it were not for their alterations department.
I've used Ferndale's twice - once for myself when I was a bridesmaid, and once for my bridesmaid when I got married. Both Read more...
I've used Ferndale's twice - once for myself when I was a bridesmaid, and once for my bridesmaid when I got married. Both times the ladies who helped us with the dresses were pretty helpful in making recommendations and bringing us the dresses. They have the best selection of bridesmaid dresses in the OC. They seem to be somewhat slow in ordering the dresses. That is all fine, but when it came time for the alterations we had undesirable experiences both times.

When I got my bridesmaid dress altered, the seamstress who spoke no English poked me in the ribcage muscle with a pin and caused me some severe cramping pain! I screamed out of pure reaction and she just kept digging the pin deeper. After the dress was finished, I noticed that it made my left chest look much larger than my right. Very asymmetrical. Then on the day of the wedding, the dress split about 1 cm at one of the seams.

When my bridesmaid got her dress altered, they initially made the bust too tight. Then they loosened it and made it too loose. We didn't even bother to get it redone again because the time was getting very short so she had to do some impromptu padding.

In short, I would not use their alteration services again, but I'd definitely recommend the place for trying on and purchasing bridesmaids or wedding gowns. Note that the score would be higher if it were not for their alterations department. Read less
Services Used: Dress & Attire
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Yvette
Wedding:
10/4/2008
5.0/5.0
My experience at Ferndales was WONDERFUL! I worked with Emily and she was very helpful with the entire process. I actually found my dress at another shop but when I went to Ferndales to try on a few more before making my decision, they were able to order the dress I wanted and gave me a better price. Once the dress came in, Emily helped me pick out the perfect veil and made sure all the alterations we're done exactly how I wanted. I even ordered all of my bridesmaid’s dresses from Ferndales and they were really great in dealing with all my bridesmaids. On my wedding day we all looked beautiful! It's definitely a busy shop so make sure you have an appointment but the service is great and I would highly recommend Ferndales to any bride-to-be.
My experience at Ferndales was WONDERFUL! I worked with Emily and she was very helpful with the entire process. I actually Read more...
My experience at Ferndales was WONDERFUL! I worked with Emily and she was very helpful with the entire process. I actually found my dress at another shop but when I went to Ferndales to try on a few more before making my decision, they were able to order the dress I wanted and gave me a better price. Once the dress came in, Emily helped me pick out the perfect veil and made sure all the alterations we're done exactly how I wanted. I even ordered all of my bridesmaid’s dresses from Ferndales and they were really great in dealing with all my bridesmaids. On my wedding day we all looked beautiful! It's definitely a busy shop so make sure you have an appointment but the service is great and I would highly recommend Ferndales to any bride-to-be. Read less
Services Used: Dress & Attire
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mrshelms
Wedding:
9/27/2008
3.4/5.0
Ferndale's has a great selections of dresses in every price range. The shop is great, when it's not busy. The first time I was there, it was a week day so it was slow. The girls were very attentive and helpful. One of the sales girls actually was the one who suggested the dress I bought. They really can pick something out that is beautiful and works with your body type. When I went on the weekend for my fitting, it was pretty hectic. They were under staffed and over whelmed. I had to wait almost a half hour past my appointment to get into a room. The alterations were done well, but seemed expensive. When I went to pick up my dress, again, the shop was packed. I was there for almost an hour JUST TO PICK UP MY DRESS! They couldn't find my veil and they just couldn't find the time to hand me my stuff.

Overall, I do recommend Ferndale's, just make sure to schedule your appointments during the week.
Ferndale's has a great selections of dresses in every price range. The shop is great, when it's not busy. The first time I Read more...
Ferndale's has a great selections of dresses in every price range. The shop is great, when it's not busy. The first time I was there, it was a week day so it was slow. The girls were very attentive and helpful. One of the sales girls actually was the one who suggested the dress I bought. They really can pick something out that is beautiful and works with your body type. When I went on the weekend for my fitting, it was pretty hectic. They were under staffed and over whelmed. I had to wait almost a half hour past my appointment to get into a room. The alterations were done well, but seemed expensive. When I went to pick up my dress, again, the shop was packed. I was there for almost an hour JUST TO PICK UP MY DRESS! They couldn't find my veil and they just couldn't find the time to hand me my stuff.

Overall, I do recommend Ferndale's, just make sure to schedule your appointments during the week. Read less
Services Used: Dress & Attire
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Robyn
Wedding:
6/14/2008
4.3/5.0
Their dresses are well priced and they don't charge extra for pressing the gown before the wedding. They will also store the dress for you if you don't have room at home. Alterations always cost extra and they did a good job with the fitting my dress perfectly.
Their dresses are well priced and they don't charge extra for pressing the gown before the wedding. They will also store Read more...
Their dresses are well priced and they don't charge extra for pressing the gown before the wedding. They will also store the dress for you if you don't have room at home. Alterations always cost extra and they did a good job with the fitting my dress perfectly. Read less
Services Used: Dress & Attire
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MissaStar
Wedding:
12/8/2007
3.2/5.0
This is a difficult one. I found the dress of my dreams here and the service (while you are there) is quite good. Or, at least, better than David's Bridal or Alfred Angelo; however, they also didn't follow-up on my order. I am not sure if I w as the exception or the rule, but they were hard to get a straight answer from.

We ordered my veil 5 months in advance and they said it would take 3 months to arrive. Well in October (4 months later), we realized we hadn't heard anything. My mom called and it hadn't come in and no one at Ferndale's had noticed. They over-nighted the veil in time for my fitting the next week but, when I got there, I found out they had ordered the wrong veil! Good thing, I didn't care too much and choose another veil they just happened to have in stock. The one they ordered was completely bedazzled and totally not me. It shocked me to have such poor service after hearing such great things. The other problem was that no one at the store seemed to have a sense of urgency about ordering the wrong veil. They almost acted like the knew better and, for all of the trouble, they gave us $10 off the cost of my veil. My mom spent hours trying to get answers, and I think it was a small consolation for such an inconvenience.

However, the alterations and dress were reasonably priced. The seamstress did a wonderful job hemming my dress, so my only complaint is their lack of follow through. They have a good selection of designer dresses and are willing to help you find the perfect dress.
This is a difficult one. I found the dress of my dreams here and the service (while you are there) is quite good. Or, at Read more...
This is a difficult one. I found the dress of my dreams here and the service (while you are there) is quite good. Or, at least, better than David's Bridal or Alfred Angelo; however, they also didn't follow-up on my order. I am not sure if I w as the exception or the rule, but they were hard to get a straight answer from.

We ordered my veil 5 months in advance and they said it would take 3 months to arrive. Well in October (4 months later), we realized we hadn't heard anything. My mom called and it hadn't come in and no one at Ferndale's had noticed. They over-nighted the veil in time for my fitting the next week but, when I got there, I found out they had ordered the wrong veil! Good thing, I didn't care too much and choose another veil they just happened to have in stock. The one they ordered was completely bedazzled and totally not me. It shocked me to have such poor service after hearing such great things. The other problem was that no one at the store seemed to have a sense of urgency about ordering the wrong veil. They almost acted like the knew better and, for all of the trouble, they gave us $10 off the cost of my veil. My mom spent hours trying to get answers, and I think it was a small consolation for such an inconvenience.

However, the alterations and dress were reasonably priced. The seamstress did a wonderful job hemming my dress, so my only complaint is their lack of follow through. They have a good selection of designer dresses and are willing to help you find the perfect dress. Read less
Services Used: Dress & Attire
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Dncr949
Wedding:
11/17/2007
4.6/5.0
Very friendly family owned shop. Great array of dresses...many different styles. The staff is very helpful in guiding you toward dresses that are the most figure flattering. Only downfall is how popular they are...you must make an appointment with a stylist. Other than that...it was by far the best place I experienced while dress shopping.
Very friendly family owned shop. Great array of dresses...many different styles. The staff is very helpful in guiding you Read more...
Very friendly family owned shop. Great array of dresses...many different styles. The staff is very helpful in guiding you toward dresses that are the most figure flattering. Only downfall is how popular they are...you must make an appointment with a stylist. Other than that...it was by far the best place I experienced while dress shopping. Read less
Services Used: Dress & Attire
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Elisabeth
Wedding:
9/29/2007
4.0/5.0
Found my dream dress here, cheaper than at any other bridal shop. I appreciate Roz, who helped me select and fit my dress. Only complaint is that I didn't find out until the day of my wedding that the front of the dress had been hemmed wrong - easily fixed by a few safety pins, but I would have liked if they had gotten it right in the first place.
Found my dream dress here, cheaper than at any other bridal shop. I appreciate Roz, who helped me select and fit my dress. Read more...
Found my dream dress here, cheaper than at any other bridal shop. I appreciate Roz, who helped me select and fit my dress. Only complaint is that I didn't find out until the day of my wedding that the front of the dress had been hemmed wrong - easily fixed by a few safety pins, but I would have liked if they had gotten it right in the first place. Read less
Services Used: Dress & Attire
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heybren
Wedding:
9/9/2007
3.6/5.0
I was looking for a specific wedding dress that I found on the designer's website, and Ferndales was one of the dress stores that carried the line. I worked with Emily and she was very professional and not pushy at all. The dress came in on time and alterations were easy to do through Ferndales.
I was looking for a specific wedding dress that I found on the designer's website, and Ferndales was one of the dress Read more...
I was looking for a specific wedding dress that I found on the designer's website, and Ferndales was one of the dress stores that carried the line. I worked with Emily and she was very professional and not pushy at all. The dress came in on time and alterations were easy to do through Ferndales. Read less
Services Used: Dress & Attire
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Elizabeth
Wedding:
12/9/2006
4.0/5.0
Ferndales is a great place to find your wedding dress. The staff is very helpful and knowledgeable. I looked at several places and felt like I got a good deal at Ferndales, but more importantly I was at ease during the whole process. I would recommend them to anyone.
Ferndales is a great place to find your wedding dress. The staff is very helpful and knowledgeable. I looked at several Read more...
Ferndales is a great place to find your wedding dress. The staff is very helpful and knowledgeable. I looked at several places and felt like I got a good deal at Ferndales, but more importantly I was at ease during the whole process. I would recommend them to anyone. Read less
Services Used: Dress & Attire
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RGo
Wedding:
8/27/2006
5.0/5.0
Words truly cannot capture Ferndales and their staff!! This shop has it all- plus one of the most caring staff you'll ever meet. Wedding dresses are direct from the designers at a reasonable price and a higher quality than you'll find at David's Bridal. Alterations department is amazing and pays the closet attention to details. Shop offers a cleaning and preservation service and the dress is beautifully displayed in the box.

Truly, this is a wonderful one-stop-shop for your wedding attire needs. Shop also has mens formal wear.
Words truly cannot capture Ferndales and their staff!! This shop has it all- plus one of the most caring staff you'll ever Read more...
Words truly cannot capture Ferndales and their staff!! This shop has it all- plus one of the most caring staff you'll ever meet. Wedding dresses are direct from the designers at a reasonable price and a higher quality than you'll find at David's Bridal. Alterations department is amazing and pays the closet attention to details. Shop offers a cleaning and preservation service and the dress is beautifully displayed in the box.

Truly, this is a wonderful one-stop-shop for your wedding attire needs. Shop also has mens formal wear. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.9/5.0
I got a good deal on the dress because it was a sample sale however, after it was purchased I had a difficult time with the staff getting the dress cleaned, pressed, and fittied for the wedding.
I got a good deal on the dress because it was a sample sale however, after it was purchased I had a difficult time with Read more...
I got a good deal on the dress because it was a sample sale however, after it was purchased I had a difficult time with the staff getting the dress cleaned, pressed, and fittied for the wedding. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I made quite a few alterations to my off the rack dress. I purchased an Impressions Bridal Freda wedding dress for an amazing price and took off one strap as well as put in a corset back. Although I did have a few more fittings then I originally imagined I knew I was in good hands the entire time! Service was amazing and friendly. My dress turned out to be 1000% better then what I could of ever imagined!
I made quite a few alterations to my off the rack dress. I purchased an Impressions Bridal Freda wedding dress for an Read more...
I made quite a few alterations to my off the rack dress. I purchased an Impressions Bridal Freda wedding dress for an amazing price and took off one strap as well as put in a corset back. Although I did have a few more fittings then I originally imagined I knew I was in good hands the entire time! Service was amazing and friendly. My dress turned out to be 1000% better then what I could of ever imagined! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.1/5.0
Wide selection of dresses. They were very helpful however I went a few times for fittings and the dress wasn't quite ready and I had to wait a few minutes...Overall, great.
Wide selection of dresses. They were very helpful however I went a few times for fittings and the dress wasn't quite ready Read more...
Wide selection of dresses. They were very helpful however I went a few times for fittings and the dress wasn't quite ready and I had to wait a few minutes...Overall, great. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.6/5.0
I purchased my debutante dress at Ferndales, so naturally I came back for my wedding dress. The assistant (Roz), was so nice to myself and my entourage (mom, grandma, aunt). I had a $1000 budget, and tried on at least 15 dress, and she never got frustrated with me! Roz put me into a dress that I wasn't fond of...until I saw myself in it! She obviously knew more than I did, knew I would look great in this dress.....and I did! I was so happy with all of my experiences at Ferndales!
I purchased my debutante dress at Ferndales, so naturally I came back for my wedding dress. The assistant (Roz), was so Read more...
I purchased my debutante dress at Ferndales, so naturally I came back for my wedding dress. The assistant (Roz), was so nice to myself and my entourage (mom, grandma, aunt). I had a $1000 budget, and tried on at least 15 dress, and she never got frustrated with me! Roz put me into a dress that I wasn't fond of...until I saw myself in it! She obviously knew more than I did, knew I would look great in this dress.....and I did! I was so happy with all of my experiences at Ferndales! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.7/5.0
I had a smooth experience purchasing my dress from Ferndales. Nothing dramatic or crazy. I found a great dress that matched the shoes I originally bought. First time around, I went with my best friend. They took down my top 3 dresses and kept my information for the next time. I returned with my mom and tried the dresses again. It was prompt and professional. They found the dresses that were on my info card as my mom and I looked around the store some more. I tried them on again and fell in love with my dress. Unfortunately, my dress was not on sale, but the price was pretty good and my mom and I both loved it. I did not get my alterations there so I can't rate their alteration services, but my experience there was simple, yet pleasant.
I had a smooth experience purchasing my dress from Ferndales. Nothing dramatic or crazy. I found a great dress that Read more...
I had a smooth experience purchasing my dress from Ferndales. Nothing dramatic or crazy. I found a great dress that matched the shoes I originally bought. First time around, I went with my best friend. They took down my top 3 dresses and kept my information for the next time. I returned with my mom and tried the dresses again. It was prompt and professional. They found the dresses that were on my info card as my mom and I looked around the store some more. I tried them on again and fell in love with my dress. Unfortunately, my dress was not on sale, but the price was pretty good and my mom and I both loved it. I did not get my alterations there so I can't rate their alteration services, but my experience there was simple, yet pleasant. Read less
Services Used: Dress & Attire
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