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Flowers and More

Wesley Chapel , FL

LOCATION

Wesley Chapel, FL US
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Flowers

REVIEWS

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anncosentino
Wedding:
11/7/2008
0.0/5.0
This florist did not show up for the wedding, that's right no flowers. My wedding coordinator said that after 20 years in the business she had never had this happen. After my mother had to visit the shop the next day, she found the florist had put my file under 2009, not 2008. The floral shop still has not formally apologized for the large mistake that will forever be present in my photos. Flowers were taken from the alter and used as my bouquet, they have not replaced the flowers which belonged to a church.

My disgust is not that a mistake was made, but the lack of accountability. My mother had to return 2 times to different shops to receive her money back. I am disgusted with the customer service and would never recommend them to anyone. I would send you to a grocery stores floral department first.
This florist did not show up for the wedding, that's right no flowers. My wedding coordinator said that after 20 years in Read more...
This florist did not show up for the wedding, that's right no flowers. My wedding coordinator said that after 20 years in the business she had never had this happen. After my mother had to visit the shop the next day, she found the florist had put my file under 2009, not 2008. The floral shop still has not formally apologized for the large mistake that will forever be present in my photos. Flowers were taken from the alter and used as my bouquet, they have not replaced the flowers which belonged to a church.

My disgust is not that a mistake was made, but the lack of accountability. My mother had to return 2 times to different shops to receive her money back. I am disgusted with the customer service and would never recommend them to anyone. I would send you to a grocery stores floral department first. Read less
Services Used: Flowers
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