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Fontana Bridal Salon

Greenwich , CT

LOCATION

51 East Putman Ave
Greenwich, CT 06830 US

PHONE

914-472-1441

WEBSITE

View website
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ABOUT US

Fontana Couture
51 East Putnam Ave

Greenwich Ct 06830
(914) 472 1441

between Greenich ave and Masion St



Dear Fontana Bride,
... Read more
Fontana Couture
51 East Putnam Ave

Greenwich Ct 06830
(914) 472 1441

between Greenich ave and Masion St



Dear Fontana Bride,
Welcome! We’re glad you’re here. All of us at our family-owned store in Scarsdale, New York are here to find the perfect gown for you. We’ve been doing that since 1945.

At Fontana, we believe that the day you choose your wedding gown should be as memorable as the day you wear it. Come join brides from all over the world who come to Fontana for the ultimate buying experience. Our bridal consultants, Fitters, European seamstresses, beaders, and pressers are with you every step of the way.

As owners, we promise you personalized customer service, designer wedding gowns from all over the world. And a dedicated team to make your experience a special one. Feel free to stop by and talk with us. We’re here to serve you, our customers. The Fontana Family Read less
Dress & Attire

REVIEWS

2.8
out of 5.0
2.8/5.0
2.6/5.0
2.8/5.0
2.8/5.0
2.7/5.0
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LaSheika
Wedding:
7/16/2016
1.0/5.0
I just wanted to say I was really surprised by my experience. I was surprised in a good way. As soon as I walked in with my best friend and sister we were greeted immediately by Rose and then again by Corey a few seconds later. He immediately took my information and advised Rose would assist me. I told her what I was looking for and she asked my price range which I started I wasn't sure of yet. She took me to a section and told me any of the dresses could be made how ever I wanted as I was looking for a purple dress and could be ordered in that color. At first I thought I wouldn't find a dress dye to me not liking anything she suggested as it was not what I wanted. Then she found a dress that I liked and told me we could alter it how I wanted. She was very nice and made me feel very confident the we could do everything I want. Corey worked with me on the cost and I was very pleased. He even worked with me in putting a down payment as I was not prepared to buy the dress right then.
Update: I wish that I would've read the reviews before I went into this store. After having to cancel my order because they gave me incorrect information about my dress and dealing with Margaret who was very unprofessional. I asked for a refund and Corey who seemed upset at the time stated he would get it processed. They do not use a POS system and have to put everything through to an accountantso he stated. I have called and not gotten a response and have gone there and still I am being told that I have to wait but the time frame keeps changing. It has been more than 3 weeks and I have still not gotten my refund. When I went to speak with Cory he didn't have any answers for me and kept telling me to wait and then walked away. I have still not received any call back or a refund and contacted the better business bureau.
I just wanted to say I was really surprised by my experience. I was surprised in a good way. As soon as I walked in with Read more...
I just wanted to say I was really surprised by my experience. I was surprised in a good way. As soon as I walked in with my best friend and sister we were greeted immediately by Rose and then again by Corey a few seconds later. He immediately took my information and advised Rose would assist me. I told her what I was looking for and she asked my price range which I started I wasn't sure of yet. She took me to a section and told me any of the dresses could be made how ever I wanted as I was looking for a purple dress and could be ordered in that color. At first I thought I wouldn't find a dress dye to me not liking anything she suggested as it was not what I wanted. Then she found a dress that I liked and told me we could alter it how I wanted. She was very nice and made me feel very confident the we could do everything I want. Corey worked with me on the cost and I was very pleased. He even worked with me in putting a down payment as I was not prepared to buy the dress right then.
Update: I wish that I would've read the reviews before I went into this store. After having to cancel my order because they gave me incorrect information about my dress and dealing with Margaret who was very unprofessional. I asked for a refund and Corey who seemed upset at the time stated he would get it processed. They do not use a POS system and have to put everything through to an accountantso he stated. I have called and not gotten a response and have gone there and still I am being told that I have to wait but the time frame keeps changing. It has been more than 3 weeks and I have still not gotten my refund. When I went to speak with Cory he didn't have any answers for me and kept telling me to wait and then walked away. I have still not received any call back or a refund and contacted the better business bureau. Read less
Services Used: Dress & Attire
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Dana
Wedding:
7/18/2015
4.2/5.0
Fontana Couture in Greenwich provided me with a beautiful wedding dress for my wedding in July 2015. I ordered my dress a year before the wedding (in July 2014) and was thrilled to have finally found my dress!! I called to check the order status some time in May 2015, and nobody could locate it. The owner, Corey, was nice enough to give me his personal phone number so that I could directly reach out to him. My dress finally came three weeks before my wedding – a little close for comfort, but it was there like they promised. I got the gown and it was BEAUTIFUL. The girls helping me with the fittings were great, and I had no issues with alterations. I only had to go back twice. I loved my wedding gown, but I would suggest asking for order updates early on so that you don’t panic like I did in that last month. In the end, I had about a month of worrying about where my dress was, but what’s a wedding without a little bit of drama?? ☺
Fontana Couture in Greenwich provided me with a beautiful wedding dress for my wedding in July 2015. I ordered my dress a Read more...
Fontana Couture in Greenwich provided me with a beautiful wedding dress for my wedding in July 2015. I ordered my dress a year before the wedding (in July 2014) and was thrilled to have finally found my dress!! I called to check the order status some time in May 2015, and nobody could locate it. The owner, Corey, was nice enough to give me his personal phone number so that I could directly reach out to him. My dress finally came three weeks before my wedding – a little close for comfort, but it was there like they promised. I got the gown and it was BEAUTIFUL. The girls helping me with the fittings were great, and I had no issues with alterations. I only had to go back twice. I loved my wedding gown, but I would suggest asking for order updates early on so that you don’t panic like I did in that last month. In the end, I had about a month of worrying about where my dress was, but what’s a wedding without a little bit of drama?? ☺ Read less
Services Used: Dress & Attire
Default vendor profile pic
Ina
Wedding:
7/18/2015
1.3/5.0
We put a deposit down on a wedding dress in the summer of 2014, which we then decided not to buy. The dress shopping experience there was not very pleasant, because the sales people are very pushy there. In March 2015, we went back to buy some accessories for the credit we had. There was really nothing to choose from. We finally picked a pair of earrings and a headpiece. The quality of those items is mediocre at best. The items are very cheap looking, no real silver or stones. You could go to a regular department store and buy something much nicer for a 1/3 of the price. I usually don't write reviews, but I had to on this place, because it is such a rip off. I will never step foot in that store again.
We put a deposit down on a wedding dress in the summer of 2014, which we then decided not to buy. The dress shopping Read more...
We put a deposit down on a wedding dress in the summer of 2014, which we then decided not to buy. The dress shopping experience there was not very pleasant, because the sales people are very pushy there. In March 2015, we went back to buy some accessories for the credit we had. There was really nothing to choose from. We finally picked a pair of earrings and a headpiece. The quality of those items is mediocre at best. The items are very cheap looking, no real silver or stones. You could go to a regular department store and buy something much nicer for a 1/3 of the price. I usually don't write reviews, but I had to on this place, because it is such a rip off. I will never step foot in that store again. Read less
Services Used: Dress & Attire, Jewelry
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Kristin
Wedding:
6/26/2015
0.5/5.0
I am not one for writing a bad review, but I feel that it is my moral obligation to warn potential shoppers to stay away. If you need any more explanation aside from the other poor reviews, here's our story: I ordered my dress 10 months prior to my wedding with an expected arrival date in February 2015...the timing made sense and should have given us more than enough time for any mistakes or alternations. Well, in February it hadn't arrived. I called and they said it should be in by March. So, we tried again in March, but it still wasn't there. We were reprimanded by a woman (I have since forgotten her name). She said it was store policy for the dress to arrive 6-9 weeks prior to the wedding and that we were told that from the beginning (completely untrue). At that point, 9 weeks was not too far away so we decided to wait. At the 9 week mark, we tried yet again. Now our calls were being avoided so we were forced to go back to the store again. The woman told us that our dress was in transit and should arrive by the following week. You guessed it...it didn't. At this point it was 6 weeks to the wedding and I had no idea when I would see my dress. I demanded answers..I had no idea where my dress was or if I'd even have it for the wedding. The following day, I received a call from Cory, the "owner". He seemed very apologetic. He assured me that he "would personally be handling this case", that the dress would be in within the next 2 weeks and that he would give me a vail at no cost. After it was all said and done, I finally went to get my dress 1 week before my wedding. Not surprisingly, it wasn't exactly what I ordered. Cory was no where to be found and no one had heard that they were giving me a vail at no cost. Fontana completely ruined the dress shopping experience. We never got a clear answer to what had happened - did they forget to order it? Did they sell it to someone else? Upside: The dress was stunning, I just wished I ordered it elsewhere!
I am not one for writing a bad review, but I feel that it is my moral obligation to warn potential shoppers to stay away. Read more...
I am not one for writing a bad review, but I feel that it is my moral obligation to warn potential shoppers to stay away. If you need any more explanation aside from the other poor reviews, here's our story: I ordered my dress 10 months prior to my wedding with an expected arrival date in February 2015...the timing made sense and should have given us more than enough time for any mistakes or alternations. Well, in February it hadn't arrived. I called and they said it should be in by March. So, we tried again in March, but it still wasn't there. We were reprimanded by a woman (I have since forgotten her name). She said it was store policy for the dress to arrive 6-9 weeks prior to the wedding and that we were told that from the beginning (completely untrue). At that point, 9 weeks was not too far away so we decided to wait. At the 9 week mark, we tried yet again. Now our calls were being avoided so we were forced to go back to the store again. The woman told us that our dress was in transit and should arrive by the following week. You guessed it...it didn't. At this point it was 6 weeks to the wedding and I had no idea when I would see my dress. I demanded answers..I had no idea where my dress was or if I'd even have it for the wedding. The following day, I received a call from Cory, the "owner". He seemed very apologetic. He assured me that he "would personally be handling this case", that the dress would be in within the next 2 weeks and that he would give me a vail at no cost. After it was all said and done, I finally went to get my dress 1 week before my wedding. Not surprisingly, it wasn't exactly what I ordered. Cory was no where to be found and no one had heard that they were giving me a vail at no cost. Fontana completely ruined the dress shopping experience. We never got a clear answer to what had happened - did they forget to order it? Did they sell it to someone else? Upside: The dress was stunning, I just wished I ordered it elsewhere! Read less
Services Used: Dress & Attire
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Tina
Wedding:
6/20/2015
1.5/5.0
Say YES to Total Stress!!! When my daughter was shopping for her bridal gown, we looked at the reviews for Fontana and saw many unhappy customers - We thought we would give the store the benefit of the doubt. My daughter's gown was ordered in October for a June 2015 wedding, my gown was ordered the 2nd of February - promised for late April, early May! As late April approached, and multiple phone calls, we were told over and over not to worry; the gowns were on target to come in as promised. I have edited this review for lack of space and my main point was cut off! No one wants to sweat the arrival of their bridal gown! With a gown ordered in October, my daughter’s first fitting was June 2 – mine was June 4th – final alterations 3:30 pm the day before the wedding!! Talk about stress, this store provides top quality STRESS! Customer Service is terrible, and lack of empathy by the owner compounds the problem!
Say YES to Total Stress!!! When my daughter was shopping for her bridal gown, we looked at the reviews for Fontana and saw Read more...
Say YES to Total Stress!!! When my daughter was shopping for her bridal gown, we looked at the reviews for Fontana and saw many unhappy customers - We thought we would give the store the benefit of the doubt. My daughter's gown was ordered in October for a June 2015 wedding, my gown was ordered the 2nd of February - promised for late April, early May! As late April approached, and multiple phone calls, we were told over and over not to worry; the gowns were on target to come in as promised. I have edited this review for lack of space and my main point was cut off! No one wants to sweat the arrival of their bridal gown! With a gown ordered in October, my daughter’s first fitting was June 2 – mine was June 4th – final alterations 3:30 pm the day before the wedding!! Talk about stress, this store provides top quality STRESS! Customer Service is terrible, and lack of empathy by the owner compounds the problem! Read less
Services Used: Dress & Attire
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Private User
Wedding:
5/2/2015
1.0/5.0
My best friend is getting married in 10 days. She bought her dress off the rack here and all of her bridesmaids and junior bridesmaids ordered their dresses in January. They were required to pay full price the day they ordered, including alterations, and Guess what? The dresses are still not in! Fontana will not offer a refund to the girls, as their contract states "no refunds," but they have no dresses! The staff is incredibly rude and unapologetic to add insult to injury. I hope that anyone thinking to use Fontanas sees this or many of the other negative reviews and decides to steer clear. There is enough stress surrounding a wedding without this kind of nonsense.
My best friend is getting married in 10 days. She bought her dress off the rack here and all of her bridesmaids and junior Read more...
My best friend is getting married in 10 days. She bought her dress off the rack here and all of her bridesmaids and junior bridesmaids ordered their dresses in January. They were required to pay full price the day they ordered, including alterations, and Guess what? The dresses are still not in! Fontana will not offer a refund to the girls, as their contract states "no refunds," but they have no dresses! The staff is incredibly rude and unapologetic to add insult to injury. I hope that anyone thinking to use Fontanas sees this or many of the other negative reviews and decides to steer clear. There is enough stress surrounding a wedding without this kind of nonsense. Read less
Services Used: Dress & Attire
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M
Wedding:
4/17/2015
1.0/5.0
Zero Stars!!!

A bridesmaid in my daughters wedding was sized for a dress she was purchasing at Fontana's. The girl is a size 2 and Fontana's sized her for a size 6. Fontana's insisted on this was the size.. The dress was ordered. When it arrived the bridesmaid picked it up and asked to try it on. A male worker told her no you don't have an appointment. After several attempts to try the dress on the male became more insistent not allowing the bridesmaid to try the dress on. When the bridesmaid got home she tried it on and the dress literally fell off her!! Fontana's insisted they did nothing wrong and denied not allowing the girl to try on the dress. The bridesmaid brought the dress to her own tailor and it cost her a fortune to alter.

Stay away from Fontana's. Beside this bridesmaid, the other bridesmaids and my wife were treated horrible. Unfortunately my daughter liked the dress she picked out and decided on the dress. If she knew now how the girls were going to be treated she would of picked a different dress at a different store.

No bride (or bridesmaids) should go through avoidable stressful situations like Fontana's caused.
Zero Stars!!!

A bridesmaid in my daughters wedding was sized for a dress she was purchasing at Fontana's. The Read more...
Zero Stars!!!

A bridesmaid in my daughters wedding was sized for a dress she was purchasing at Fontana's. The girl is a size 2 and Fontana's sized her for a size 6. Fontana's insisted on this was the size.. The dress was ordered. When it arrived the bridesmaid picked it up and asked to try it on. A male worker told her no you don't have an appointment. After several attempts to try the dress on the male became more insistent not allowing the bridesmaid to try the dress on. When the bridesmaid got home she tried it on and the dress literally fell off her!! Fontana's insisted they did nothing wrong and denied not allowing the girl to try on the dress. The bridesmaid brought the dress to her own tailor and it cost her a fortune to alter.

Stay away from Fontana's. Beside this bridesmaid, the other bridesmaids and my wife were treated horrible. Unfortunately my daughter liked the dress she picked out and decided on the dress. If she knew now how the girls were going to be treated she would of picked a different dress at a different store.

No bride (or bridesmaids) should go through avoidable stressful situations like Fontana's caused. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
1.1/5.0
I found "the dress" one year before my wedding. (8/2/14) My mother paid in full that day. We were promised the dress by April. April came then it was excuses, then it was promised in May. Then when I called I got the run around saying that I'm getting married in October so it won't be in till at least August. Ok. August came and went. We didn't get my dress till September after my mother went into the shop and started making a scene. I made appointments for fittings that when I got to the place they said that they were behind and they only had one seamstress on and can I come back later. An hour drive to get to the dress shop and they did that to me. I got my dress a week after the date I told them my wedding was, which I never told them my rift date and thank goodness for that. After I got my dress they closed 4 days later. My dress did not fit me well at all. I had to keep picking it up where I told them it was big on me. My corset wasn't fitted enough and my bridesmaids had to keep adjusting for me the whole night. The bridesmaids were measured wrong and they added sizes onto their dresses which made them pay more for the "plus" size that they all had to take in with a tailor. Which cost them even more money. This place was horrible and if they open anywhere else or again please beware. It was a nightmare for what was suppose to be a happy experience.
I found "the dress" one year before my wedding. (8/2/14) My mother paid in full that day. We were promised the dress by Read more...
I found "the dress" one year before my wedding. (8/2/14) My mother paid in full that day. We were promised the dress by April. April came then it was excuses, then it was promised in May. Then when I called I got the run around saying that I'm getting married in October so it won't be in till at least August. Ok. August came and went. We didn't get my dress till September after my mother went into the shop and started making a scene. I made appointments for fittings that when I got to the place they said that they were behind and they only had one seamstress on and can I come back later. An hour drive to get to the dress shop and they did that to me. I got my dress a week after the date I told them my wedding was, which I never told them my rift date and thank goodness for that. After I got my dress they closed 4 days later. My dress did not fit me well at all. I had to keep picking it up where I told them it was big on me. My corset wasn't fitted enough and my bridesmaids had to keep adjusting for me the whole night. The bridesmaids were measured wrong and they added sizes onto their dresses which made them pay more for the "plus" size that they all had to take in with a tailor. Which cost them even more money. This place was horrible and if they open anywhere else or again please beware. It was a nightmare for what was suppose to be a happy experience. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.5/5.0
I knew something was very wrong when my daughter and I kept getting the run around. It is not surprising they closed their door. The only last horrible thing that was done was blaming it all on his wife's illness, and posting pictures of her.
I knew something was very wrong when my daughter and I kept getting the run around. It is not surprising they closed their Read more...
I knew something was very wrong when my daughter and I kept getting the run around. It is not surprising they closed their door. The only last horrible thing that was done was blaming it all on his wife's illness, and posting pictures of her. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
3.9/5.0
I happened to find my dress here before reading reviews. I feel in love with it and was pleased that both my parents were just as excited. I went online to check what others had thought and instantly become fearfully of the arrival time. At the time of purchase the staff did inform me that it takes a minimum of 6 months for the dress to get delivered. While we did have to follow up, I will say (in defense of this establishment) that the dress arrived with ample time. I also get why they try to deliver it on the later side. I had it tailored for a perfect fit but even with a slight weight gain or loss the dress will fit slightly differently. The staff was encouraging, friendly and complimentary from the initial picking process to the final fitting. The prices are middle range and the tailoring is pricey but the new tailor does a nice job. Everyone has a different experience but my dealing were pleasant.
I happened to find my dress here before reading reviews. I feel in love with it and was pleased that both my parents were Read more...
I happened to find my dress here before reading reviews. I feel in love with it and was pleased that both my parents were just as excited. I went online to check what others had thought and instantly become fearfully of the arrival time. At the time of purchase the staff did inform me that it takes a minimum of 6 months for the dress to get delivered. While we did have to follow up, I will say (in defense of this establishment) that the dress arrived with ample time. I also get why they try to deliver it on the later side. I had it tailored for a perfect fit but even with a slight weight gain or loss the dress will fit slightly differently. The staff was encouraging, friendly and complimentary from the initial picking process to the final fitting. The prices are middle range and the tailoring is pricey but the new tailor does a nice job. Everyone has a different experience but my dealing were pleasant. Read less
Services Used: Dress & Attire
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