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(5)

Formals Etc

Pineville , LA

LOCATION

5115 Shreveport Hwy
Pineville, LA US 71360 (map)

PHONE

866-226-6370

WEBSITE

View website
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Dress & Attire

REVIEWS

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3.1/5.0
2.3/5.0
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nicole0820
Wedding:
9/20/2008
1.0/5.0
I was engaged before and I purchased a dress from Formals, Etc. it was a very horrific experience for several reasons, 1. The owner of the shop is very rude. I had a few questions about my dress and instead a taking me to the back an discussing my PRIVATE dress issues she blurted my business in public (loudly). 2. They give no refunds. Anyway, nowing this I went to them again wanting to rent a different dress for the wedding (because I was engaged to a different man). I started renting the dress, but after the hurricane we ran into financial difficulites so I went to ask if I could use the money that I have already spent on my brides maids dresses and they would not allow it. I wasn't asking for a refund, I just asking for an exchange, but they couldn't help me. On top of everything else the owner was very rude and nasty about everything. Saying things like, "that's not my problem" "I don't want to hear anymore we don't give refunds." She really does not have a heart. So I ended up wearing the dress I bought before.
I was engaged before and I purchased a dress from Formals, Etc. it was a very horrific experience for several reasons, 1. Read more...
I was engaged before and I purchased a dress from Formals, Etc. it was a very horrific experience for several reasons, 1. The owner of the shop is very rude. I had a few questions about my dress and instead a taking me to the back an discussing my PRIVATE dress issues she blurted my business in public (loudly). 2. They give no refunds. Anyway, nowing this I went to them again wanting to rent a different dress for the wedding (because I was engaged to a different man). I started renting the dress, but after the hurricane we ran into financial difficulites so I went to ask if I could use the money that I have already spent on my brides maids dresses and they would not allow it. I wasn't asking for a refund, I just asking for an exchange, but they couldn't help me. On top of everything else the owner was very rude and nasty about everything. Saying things like, "that's not my problem" "I don't want to hear anymore we don't give refunds." She really does not have a heart. So I ended up wearing the dress I bought before. Read less
Services Used: Dress & Attire
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capts_dish
Wedding:
8/30/2008
1.8/5.0
Well, my end result was much better than the quality of service i had after i ordered the dress. After I placed my order the dress should have been in within two weeks from what the sales person led me to believe. I ordered the dress and after two weeks called to set an appt. Thats when the current (now fired) manager let me know that the dress wouldn't be in unil 10 days before my wedding! No one had called to inform me of this change. Finally the day arrives, I call the Baton Rouge store, but could get no help. I finally calle dthe Alexandria store and two women there helped me so much. I went to pick up my dress and the owner was working that day. I told her everything and she said she let most of the Baton Rouge staff go due to complaints and lack of customer services. I raved about the two ladies in Alexandria and got my dress....
Well, my end result was much better than the quality of service i had after i ordered the dress. After I placed my order Read more...
Well, my end result was much better than the quality of service i had after i ordered the dress. After I placed my order the dress should have been in within two weeks from what the sales person led me to believe. I ordered the dress and after two weeks called to set an appt. Thats when the current (now fired) manager let me know that the dress wouldn't be in unil 10 days before my wedding! No one had called to inform me of this change. Finally the day arrives, I call the Baton Rouge store, but could get no help. I finally calle dthe Alexandria store and two women there helped me so much. I went to pick up my dress and the owner was working that day. I told her everything and she said she let most of the Baton Rouge staff go due to complaints and lack of customer services. I raved about the two ladies in Alexandria and got my dress.... Read less
Services Used: Dress & Attire
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ashleynsmith
Wedding:
4/26/2008
4.2/5.0
My experience at Formals Etc was very good although there where a few minor problem i would recommend any body to their buisness. The last two weeks of the wedding the workers did above and beyond what I expected! My usher-girls didnt get fitted until three day before the wedding but the workers made sure everything was taken care of before closing time!
My experience at Formals Etc was very good although there where a few minor problem i would recommend any body to their Read more...
My experience at Formals Etc was very good although there where a few minor problem i would recommend any body to their buisness. The last two weeks of the wedding the workers did above and beyond what I expected! My usher-girls didnt get fitted until three day before the wedding but the workers made sure everything was taken care of before closing time! Read less
Services Used: Dress & Attire
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Tonya
Wedding:
6/30/2007
3.8/5.0
I actually went to Formal's Etc. in Alexandria, La. Their service made me not only feel like a valued customer, it made me feel like family. I even give credit to one of the employees for helping me in the most difficult part of my wedding finding my dress. It was like a fairy tale and I'll never forget the look on my face when I stepped out of that dressing room! I love them and would recommend them to anyone around.
I actually went to Formal's Etc. in Alexandria, La. Their service made me not only feel like a valued customer, it made me Read more...
I actually went to Formal's Etc. in Alexandria, La. Their service made me not only feel like a valued customer, it made me feel like family. I even give credit to one of the employees for helping me in the most difficult part of my wedding finding my dress. It was like a fairy tale and I'll never forget the look on my face when I stepped out of that dressing room! I love them and would recommend them to anyone around. Read less
Services Used: Dress & Attire
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Maegan
Wedding:
12/17/2005
4.4/5.0
I was very satisfied with my visit to formals etc. to buy my wedding dress. I remember I could not decide between 2 dresses and I must have tried on each one at least 5 times (in one visit)! They were so patient with me and when I finally decided on one, they treated the dress like it belonged to the queen of England. I would recommend anyone to go to formals etc.
I was very satisfied with my visit to formals etc. to buy my wedding dress. I remember I could not decide between 2 Read more...
I was very satisfied with my visit to formals etc. to buy my wedding dress. I remember I could not decide between 2 dresses and I must have tried on each one at least 5 times (in one visit)! They were so patient with me and when I finally decided on one, they treated the dress like it belonged to the queen of England. I would recommend anyone to go to formals etc. Read less
Services Used: Dress & Attire
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