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Galleria Gowns

Willoughby Hills , OH
CONTACT US
CONTACT US

LOCATION

27297 Chardon Rd
Willoughby Hills, OH 44092 US (map)

PHONE

440-943-6065

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

PHOTOS

130x130 sq 1399749036686 9104
130x130 sq 1399749210094 2700
130x130 sq 1399754564286 9127h
130x130 sq 1399754709951 2701

INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils

REVIEWS

4.6
out of 5.0
4.7/5.0
4.7/5.0
4.7/5.0
4.5/5.0
4.5/5.0
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JuanMary
Wedding:
8/9/2015
5.0/5.0
The service I got at galleria gowns while picking out my wedding dress was top notch! I told my consultant the vision for my wedding and what I was looking for in a dress, and the she picked the PERFECT dress for me so easily! Best of all she she did not make me feel pressured to buy and was not pushy, which was my experience at other stores where employees were on commission. I felt completely comfortable the whole time, which was one of the reasons I ended up buying my dress from here! Thank you galleria gowns :)
The service I got at galleria gowns while picking out my wedding dress was top notch! I told my consultant the vision for Read more...
The service I got at galleria gowns while picking out my wedding dress was top notch! I told my consultant the vision for my wedding and what I was looking for in a dress, and the she picked the PERFECT dress for me so easily! Best of all she she did not make me feel pressured to buy and was not pushy, which was my experience at other stores where employees were on commission. I felt completely comfortable the whole time, which was one of the reasons I ended up buying my dress from here! Thank you galleria gowns :) Read less
Services Used: Dress & Attire
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Lori Simmers
Wedding:
6/20/2015
0.0/5.0
The lady (never introduced her self) that worked with me was very rude. She never asked for my budget and was not following what I was looking for in a dress. When my mom told her after a few dresses that I was done shopping she cornered me in the dressing room while I was putting my shoes on and asked me if I was concerned about my body image, should not bring in so many people even though my group was 4 people 3 of which did not say anything and the fourth (my mom) that stood up for me. She then told me not to shop with so many people which I responded I need my mom and support team which she laughed at. I would not recommend Galleria gowns to anyone. I left in almost tears and without a dress.
The lady (never introduced her self) that worked with me was very rude. She never asked for my budget and was not Read more...
The lady (never introduced her self) that worked with me was very rude. She never asked for my budget and was not following what I was looking for in a dress. When my mom told her after a few dresses that I was done shopping she cornered me in the dressing room while I was putting my shoes on and asked me if I was concerned about my body image, should not bring in so many people even though my group was 4 people 3 of which did not say anything and the fourth (my mom) that stood up for me. She then told me not to shop with so many people which I responded I need my mom and support team which she laughed at. I would not recommend Galleria gowns to anyone. I left in almost tears and without a dress. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
They were fabulous and easy to work with!
They were fabulous and easy to work with!
They were fabulous and easy to work with! Read less
Services Used: Dress & Attire
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Brittany
Wedding:
9/20/2014
2.6/5.0
I purchased my dress from Galleria Gowns--I absolutely loved it. It was a great price and perfect for my day. When it came time to Alterations I knew I wanted to stay there so everything was done right--initially they cost $270. After the first round of alterations I noticed my dress was super wrinkly/crunched on the bodice ( I had a satin sweetheart neck ball gown) and that the wrinkles were not there when the dress had originally come in. I told her that I didn't like the way it looked and she said she could fix it by lowering the boning in the bodice. After she did that the top of the dress was still wrinkled--she then claimed that it was the material and that there wasn't anything she could do and that maybe steaming the dress would help. The entire time they talked about steaming the dress and that this was just something the shop did. The steaming did nothing for the top of the dress and my dress remained wrinkled at the top the whole day. When it came time to pick up my dress--they lady said I had a $440 bill to pay for alterations and Steaming! I told them that they only reason she had to do a second round alteration was because she made the dress wrinkled on the top from her first alterations--that it was her fault and I shouldn't have to pay. They didn't agree. Then they told me that it was $85 to steam the dress (my friends/family told me other places do this for free). I was so upset and told them that no one ever told me that it was an additional charge for that service--i had a steamer at home and would have done it myself. I argued with the lady for about 10 minutes and she said that if I didn't pay the entire bill I couldn't take my dress out of the shop. I would be cautious with this location--perhaps purchasing the dress here but not getting it altered or steamed here at all unless you want to pay $4-500 additional. I was so upset that my dress was not smooth and wrinkle free especially after paying $400 for alterations and steaming.
I purchased my dress from Galleria Gowns--I absolutely loved it. It was a great price and perfect for my day. When it came Read more...
I purchased my dress from Galleria Gowns--I absolutely loved it. It was a great price and perfect for my day. When it came time to Alterations I knew I wanted to stay there so everything was done right--initially they cost $270. After the first round of alterations I noticed my dress was super wrinkly/crunched on the bodice ( I had a satin sweetheart neck ball gown) and that the wrinkles were not there when the dress had originally come in. I told her that I didn't like the way it looked and she said she could fix it by lowering the boning in the bodice. After she did that the top of the dress was still wrinkled--she then claimed that it was the material and that there wasn't anything she could do and that maybe steaming the dress would help. The entire time they talked about steaming the dress and that this was just something the shop did. The steaming did nothing for the top of the dress and my dress remained wrinkled at the top the whole day. When it came time to pick up my dress--they lady said I had a $440 bill to pay for alterations and Steaming! I told them that they only reason she had to do a second round alteration was because she made the dress wrinkled on the top from her first alterations--that it was her fault and I shouldn't have to pay. They didn't agree. Then they told me that it was $85 to steam the dress (my friends/family told me other places do this for free). I was so upset and told them that no one ever told me that it was an additional charge for that service--i had a steamer at home and would have done it myself. I argued with the lady for about 10 minutes and she said that if I didn't pay the entire bill I couldn't take my dress out of the shop. I would be cautious with this location--perhaps purchasing the dress here but not getting it altered or steamed here at all unless you want to pay $4-500 additional. I was so upset that my dress was not smooth and wrinkle free especially after paying $400 for alterations and steaming. Read less
Services Used: Dress & Attire
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Private User
Wedding:
9/6/2014
5.0/5.0
I love all the ladies at Galleria Gowns!!! I've been there a few times while on the hunt for my perfect dress (I'm unbelievably picky), and they were so sweet and willing to talk to the manufacturer to modify a gown for me. I have several friends who have bought gowns there and they all rave about the service from start to finish. There are some horrible shops out there, so don't waste your time and just make an appointment at Galleria instead! I will definitely be bringing my bridesmaids there!
I love all the ladies at Galleria Gowns!!! I've been there a few times while on the hunt for my perfect dress (I'm Read more...
I love all the ladies at Galleria Gowns!!! I've been there a few times while on the hunt for my perfect dress (I'm unbelievably picky), and they were so sweet and willing to talk to the manufacturer to modify a gown for me. I have several friends who have bought gowns there and they all rave about the service from start to finish. There are some horrible shops out there, so don't waste your time and just make an appointment at Galleria instead! I will definitely be bringing my bridesmaids there! Read less
Services Used: Dress & Attire
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Jeanie
Wedding:
7/26/2014
4.8/5.0
Great service. The staff were very nice and not pushy. They also price matched the wedding dress I chose because I had found it cheaper at another store. They are flexible with times to come in. The dress came in in a timely manner, just as they told me. The size was correct, although I still need alterations. (They order the size to fit your largest measurement and then take in the other parts) I am in the process of alterations now. They listened to exactly what I wanted and I am confident the dress will turn out great. I love my dress and the garment bag it came in is even very beautiful. They also steam your dress before your big day. Small store, but still many choices, and great staff! Highly recommend!
Great service. The staff were very nice and not pushy. They also price matched the wedding dress I chose because I had Read more...
Great service. The staff were very nice and not pushy. They also price matched the wedding dress I chose because I had found it cheaper at another store. They are flexible with times to come in. The dress came in in a timely manner, just as they told me. The size was correct, although I still need alterations. (They order the size to fit your largest measurement and then take in the other parts) I am in the process of alterations now. They listened to exactly what I wanted and I am confident the dress will turn out great. I love my dress and the garment bag it came in is even very beautiful. They also steam your dress before your big day. Small store, but still many choices, and great staff! Highly recommend! Read less
Services Used: Dress & Attire
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Christina
Wedding:
7/5/2014
5.0/5.0
When I bought my dress I was a size 22 and that's the size I ordered. By the time of the wedding I was a size 14. Danny at Galleria Gowns was AMAZING!! She made my dress fit perfectly! All the girls there were amazing and so friendly and helpful. They know you by name when you come in and by the time I was picking up my dress for the wedding they were giving me hugs. My bridesmaids dresses were ordered through Galleria too and all my girls loved them to the point my sister in law decided to have her wedding dress altered there too! I just can't say enough great things about them!
When I bought my dress I was a size 22 and that's the size I ordered. By the time of the wedding I was a size 14. Danny at Read more...
When I bought my dress I was a size 22 and that's the size I ordered. By the time of the wedding I was a size 14. Danny at Galleria Gowns was AMAZING!! She made my dress fit perfectly! All the girls there were amazing and so friendly and helpful. They know you by name when you come in and by the time I was picking up my dress for the wedding they were giving me hugs. My bridesmaids dresses were ordered through Galleria too and all my girls loved them to the point my sister in law decided to have her wedding dress altered there too! I just can't say enough great things about them! Read less
Services Used: Dress & Attire
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Kelly
Wedding:
6/21/2014
4.8/5.0
Incredibly responsive and sweet to work with, made me and my bridal party feel so special, but for an affordable price. I highly recommend them.
Incredibly responsive and sweet to work with, made me and my bridal party feel so special, but for an affordable price. I Read more...
Incredibly responsive and sweet to work with, made me and my bridal party feel so special, but for an affordable price. I highly recommend them. Read less
Services Used: Dress & Attire
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AngelaA
Wedding:
6/13/2014
3.6/5.0
Everyone at Galleria was very professional. I went in with a tight budget ($600 or less for my dress), so pretty much had to stick with the clearance racks for that price range. There were a lot of dresses, most of them still in great shape! I was told to just look through and pull what I liked. My aunt and I went through and pulled out about 10 dresses to try on, but the lady working there kind of left us on our own initially. There was no way I could dress myself without assistance, I was shocked she didn't stay with me, but she did come in to help once we asked. The other women were very helpful in offering advice on alterations/bustles etc. I ended up falling in love with an Allure dress that they even gave me for another $50 off the marked down price! I had minor alterations, and a family friend could complete them for me. But I was thrilled to have found the dress of my dream that day! Just be prepared to do some of the "work" yourself.
Everyone at Galleria was very professional. I went in with a tight budget ($600 or less for my dress), so pretty much had Read more...
Everyone at Galleria was very professional. I went in with a tight budget ($600 or less for my dress), so pretty much had to stick with the clearance racks for that price range. There were a lot of dresses, most of them still in great shape! I was told to just look through and pull what I liked. My aunt and I went through and pulled out about 10 dresses to try on, but the lady working there kind of left us on our own initially. There was no way I could dress myself without assistance, I was shocked she didn't stay with me, but she did come in to help once we asked. The other women were very helpful in offering advice on alterations/bustles etc. I ended up falling in love with an Allure dress that they even gave me for another $50 off the marked down price! I had minor alterations, and a family friend could complete them for me. But I was thrilled to have found the dress of my dream that day! Just be prepared to do some of the "work" yourself. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
[Private]
5.0/5.0
They have the sweetest staff there. They dont work on commission so they aren't pushy and genuinely want to help you find the right dress. It is a smaller shop but they have a bazillion gorgeous dresses. I am super picky and had been dresses shopping at least a half a dozen other times when I finally found my dress at this shop 3 hours away. It was well worth the trip!
They have the sweetest staff there. They dont work on commission so they aren't pushy and genuinely want to help you find Read more...
They have the sweetest staff there. They dont work on commission so they aren't pushy and genuinely want to help you find the right dress. It is a smaller shop but they have a bazillion gorgeous dresses. I am super picky and had been dresses shopping at least a half a dozen other times when I finally found my dress at this shop 3 hours away. It was well worth the trip! Read less
Services Used: Dress & Attire

MAP

 
27297 Chardon Rd, Willoughby Hills, OH 44092 See On Map
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