Garlic City Limousine

Gilroy , CA


Gilroy, CA US (map)


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out of 5.0
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I'm torn on how to review this company.

The pluses:: Jim was super easy to work with. The prices were beyond fair. He sent a car to pick up my grandmother and her sister, and made the process so painless they are still raving about their driver.

The minuses:: we booked a shuttle to take guests to the venue from the hotel and back. The shuttle filled up early on the way to the wedding, so the driver just left. No call to me or my husband, didn't tell the front desk at the hotel. My father, and several other relatives, who arrived 10 minutes before the scheduled departure time, were told by hotel staff they'd missed the shuttle. Thankfully, the hotel sent their own shuttle to drop off the father of the bride, just a little late.

Then on the return trip: Apparently the driver wanted to leave earlier than the reception ended (at 10pm), so the owner of the business came into the reception, hunted me (the bride) down, and told me the shuttle driver had to leave. I guess I just found that a little frustrating, given that it was less than 20 minutes before the band was scheduled to shut down and (i thought) within our contracted time. Even if outside the scheduled time, we'd agreed to pay for wait time. But on the flip side...given what happened on the trip TO the venue I guess I should be happy they told us and didn't just leave!! I tried to tell Jim that we'd planned the shuttle to leave after 10, and he said "I spoke to Cody and he said it should leave now"....apparently not realizing I AM Cody. Nope....pretty sure I didn't tell you that.

In spite of this, I'd hire this vendor again. I'd just make sure to be way more clear about what happens if the shuttle fills up or a guest is late. The lack of communication is as much our fault as theirs. Other than the one awkward moment at the reception, Jim was super pleasant to work with. And the prices can't be beat!!
Services Used: Transportation


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