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Germaine's Fashion & Bridal

Lake Geneva , WI

LOCATION

Lake Geneva, WI US
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Dress & Attire

REVIEWS

3.8
out of 5.0
3.8/5.0
3.7/5.0
3.8/5.0
3.8/5.0
3.8/5.0
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Anonymous
Wedding:
Recently Married
0.9/5.0
Warning, stay away from Germaines. I have had nothing but problems and stress.
Warning, stay away from Germaines. I have had nothing but problems and stress.
Warning, stay away from Germaines. I have had nothing but problems and stress. Read less
Services Used: Dress & Attire
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Linda
Wedding:
10/26/2013
5.0/5.0
My son and his fiancee planned their wedding in July for the end of Oct(same year!)we went to Germaine's Bridal and were amazed at the selection, helpfulness as far as styles that flattered us, knowledge of the timing of orders so we would not be disappointed.
We strongly advise anyone planning a wedding to go to the store and talk to them. They know what they are doing and the prices are great. The follow up after the orders is good too!
This was our third wedding so we had experience with other places. Highly recommend!
My son and his fiancee planned their wedding in July for the end of Oct(same year!)we went to Germaine's Bridal and were Read more...
My son and his fiancee planned their wedding in July for the end of Oct(same year!)we went to Germaine's Bridal and were amazed at the selection, helpfulness as far as styles that flattered us, knowledge of the timing of orders so we would not be disappointed.
We strongly advise anyone planning a wedding to go to the store and talk to them. They know what they are doing and the prices are great. The follow up after the orders is good too!
This was our third wedding so we had experience with other places. Highly recommend! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
1.1/5.0
I WOULD NOT SEND ANYONE TO THIS STORE!!
My dress and fittings
When I scheduled my first fitting I left a message with all the appointment info I could with one person. Then another person called me back and left me a message stating everything was set, but when I called to confirm I was told that date/time wouldn't work! It took me getting upset before I was given back to the lady that knew what I was talking about. The original date/time was fine the other girl didn't have any clue as to what she was talking about! If you go to Germaine's you will find this is a common occurrence and that will drive any bride over the edge! During my fitting I was told my dress would be taken in quite a bit and hemmed but it wouldn't be a problem; IT WAS! I went to my second fitting and my hem was messed up and the top didn't fit properly.They also tried to make me take my dress home in a terribly wrinkled condition. I was so upset about all the things that didn't fit properly/correctly I left practically in tears refusing to take my dress. I was going to arrange for one of my bridesmaids to help get everything fixed. I called the next day and spoke with Germain. I was assured everything would be fixed and they would steam my dress for me; this was always supposed to be part of the sale. This was NOT the impression I got before. My third and final fitting was the day before my wedding. Everyone knows this is a very busy day for a bride but evidently Germaine and her staff didn't care that I had things to do and places to do. I spent over 1.5 hours in her store waiting to get my dress! It took me over thirty minutes to get someone to help me. Once that happen I was once again give a wrinkled dress! They had not touched it! I was there for over an hour waiting for them steam my dress. They did not fix the hem or the chest issues as they had claimed. I walked out out of there with a dress that did not fit right and almost in tears again. I regret not forcing them to fix it!
I WOULD NOT SEND ANYONE TO THIS STORE!!
My dress and fittings
When I scheduled my first fitting I left a message Read more...
I WOULD NOT SEND ANYONE TO THIS STORE!!
My dress and fittings
When I scheduled my first fitting I left a message with all the appointment info I could with one person. Then another person called me back and left me a message stating everything was set, but when I called to confirm I was told that date/time wouldn't work! It took me getting upset before I was given back to the lady that knew what I was talking about. The original date/time was fine the other girl didn't have any clue as to what she was talking about! If you go to Germaine's you will find this is a common occurrence and that will drive any bride over the edge! During my fitting I was told my dress would be taken in quite a bit and hemmed but it wouldn't be a problem; IT WAS! I went to my second fitting and my hem was messed up and the top didn't fit properly.They also tried to make me take my dress home in a terribly wrinkled condition. I was so upset about all the things that didn't fit properly/correctly I left practically in tears refusing to take my dress. I was going to arrange for one of my bridesmaids to help get everything fixed. I called the next day and spoke with Germain. I was assured everything would be fixed and they would steam my dress for me; this was always supposed to be part of the sale. This was NOT the impression I got before. My third and final fitting was the day before my wedding. Everyone knows this is a very busy day for a bride but evidently Germaine and her staff didn't care that I had things to do and places to do. I spent over 1.5 hours in her store waiting to get my dress! It took me over thirty minutes to get someone to help me. Once that happen I was once again give a wrinkled dress! They had not touched it! I was there for over an hour waiting for them steam my dress. They did not fix the hem or the chest issues as they had claimed. I walked out out of there with a dress that did not fit right and almost in tears again. I regret not forcing them to fix it! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
1.3/5.0
I am a bridesmaid in a wedding in a wedding next month in Beloit and I am not from around the area. Last year I made a special trip to Germaine's to get measured for my BM dress and they lost my measurements. So I had to find a place by my home that would not charge me to get measured. I gave my measurements to the ladies at Germaine's and they proceeded to order my dress. When I went to pick it up, I tried it on and realized that with it zipped I could pull my dress off (I think something got ordered wrong or I got measured WAY wrong!). I took my dress and went on my way. I realized after I had taken my dress from Germaine's that they were adding something to my dress - I found this out through the bride. When I inquired about the last possible time that the additional item could be put on or could they give it to me and I could have my alterations lady put it on, they had no idea what I was talking about. After about twenty minutes of looking through their notes they realized that one of the ladies at Germaine's was suppose to be sewing on this additional item. However, she was out of town and they told me they would get a hold of me when they talked to her. I still have not heard back from anyone at Germaine's as to when I need to have my dress back there to have this item put on. The wedding is a month away and I still need to have this additional item put on and I'm not sure I will have the time to make a special trip back just to have this thing put on. Overall my experience has been less then diserable and I hope no one else buying any sort of dress from them experiences the same hurdles I have.
I am a bridesmaid in a wedding in a wedding next month in Beloit and I am not from around the area. Last year I made a Read more...
I am a bridesmaid in a wedding in a wedding next month in Beloit and I am not from around the area. Last year I made a special trip to Germaine's to get measured for my BM dress and they lost my measurements. So I had to find a place by my home that would not charge me to get measured. I gave my measurements to the ladies at Germaine's and they proceeded to order my dress. When I went to pick it up, I tried it on and realized that with it zipped I could pull my dress off (I think something got ordered wrong or I got measured WAY wrong!). I took my dress and went on my way. I realized after I had taken my dress from Germaine's that they were adding something to my dress - I found this out through the bride. When I inquired about the last possible time that the additional item could be put on or could they give it to me and I could have my alterations lady put it on, they had no idea what I was talking about. After about twenty minutes of looking through their notes they realized that one of the ladies at Germaine's was suppose to be sewing on this additional item. However, she was out of town and they told me they would get a hold of me when they talked to her. I still have not heard back from anyone at Germaine's as to when I need to have my dress back there to have this item put on. The wedding is a month away and I still need to have this additional item put on and I'm not sure I will have the time to make a special trip back just to have this thing put on. Overall my experience has been less then diserable and I hope no one else buying any sort of dress from them experiences the same hurdles I have. Read less
Services Used: Dress & Attire
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Jacquelyn
Wedding:
1/8/2011
5.0/5.0
Our wedding was a destination wedding to Lake Geneva and the Grand Geneva. We realized the week of the wedding bridesmaid may need their dresses pressed after having traveled from Dallas to Lake Geneva. Germaine's came highly recommended as being help to us and that was an understatement! The Friday before the wedding, they pressed dresses and had them ready to go by 4pm when we dropped than off 11am. Not to the mention the next day, my wedding day when at 11am we realized my brother's tuxedo was in Dallas. My Dad and brothers went over to Germaine's and they matched the tux as best they could, fit him and made sure this was not a snafu for my big day! I was so grateful and appreciative!!! Highly recommend.
Our wedding was a destination wedding to Lake Geneva and the Grand Geneva. We realized the week of the wedding bridesmaid Read more...
Our wedding was a destination wedding to Lake Geneva and the Grand Geneva. We realized the week of the wedding bridesmaid may need their dresses pressed after having traveled from Dallas to Lake Geneva. Germaine's came highly recommended as being help to us and that was an understatement! The Friday before the wedding, they pressed dresses and had them ready to go by 4pm when we dropped than off 11am. Not to the mention the next day, my wedding day when at 11am we realized my brother's tuxedo was in Dallas. My Dad and brothers went over to Germaine's and they matched the tux as best they could, fit him and made sure this was not a snafu for my big day! I was so grateful and appreciative!!! Highly recommend. Read less
Services Used: Dress & Attire
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Lauren
Wedding:
9/5/2010
4.8/5.0
Everyone at Germaine's was amazing! They let me try on so many dresses until I found the one. I came in multiple times and I'm sure I was the biggest pain! Because I paid for my dress in full, my girls got a discount on their dresses. We also got the tuxes here. I had three different tux colors for different parties of men in the wedding, but unfortunatly one of the groomsmen got the wrong colored tux and no one told me until I was standing at the alter and looked over and saw him! Great people to work with and will work again (maybe not on multiple tux colors though)
Everyone at Germaine's was amazing! They let me try on so many dresses until I found the one. I came in multiple times and Read more...
Everyone at Germaine's was amazing! They let me try on so many dresses until I found the one. I came in multiple times and I'm sure I was the biggest pain! Because I paid for my dress in full, my girls got a discount on their dresses. We also got the tuxes here. I had three different tux colors for different parties of men in the wedding, but unfortunatly one of the groomsmen got the wrong colored tux and no one told me until I was standing at the alter and looked over and saw him! Great people to work with and will work again (maybe not on multiple tux colors though) Read less
Services Used: Dress & Attire
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emilyhartman
Wedding:
8/15/2009
4.8/5.0
My Mom got her Mother of the Bride dress at Germaine's. We had been to several other stores, and none of them had high quality Mother of the Bride dresses--the dresses had cheesy fabric or poor workmanship (which Mom is really picky about.) We ended up going to Germaine's because I saw some nice Mother of the Bride dresses there while looking at wedding dresses (I ended up buying my wedding dress somewhere else.)

Mom was thrilled with the dresses at Germaine's (especially after seeing all the crappy dresses everywhere else!) The staff at Germaine's was also very helpful, suggesting dresses based on what Mom liked about one, or telling her about dresses based on their personal experience in wearing them. She did end up paying more than she would have paid anywhere else we looked, but as she says "you get what you pay for!", and Mom was extremely happy with her dress. (Plus the service was better at Germaine's than anywhere else we went.) The day of my wedding Mom received numerous compliments on how great she looked!
My Mom got her Mother of the Bride dress at Germaine's. We had been to several other stores, and none of them had high Read more...
My Mom got her Mother of the Bride dress at Germaine's. We had been to several other stores, and none of them had high quality Mother of the Bride dresses--the dresses had cheesy fabric or poor workmanship (which Mom is really picky about.) We ended up going to Germaine's because I saw some nice Mother of the Bride dresses there while looking at wedding dresses (I ended up buying my wedding dress somewhere else.)

Mom was thrilled with the dresses at Germaine's (especially after seeing all the crappy dresses everywhere else!) The staff at Germaine's was also very helpful, suggesting dresses based on what Mom liked about one, or telling her about dresses based on their personal experience in wearing them. She did end up paying more than she would have paid anywhere else we looked, but as she says "you get what you pay for!", and Mom was extremely happy with her dress. (Plus the service was better at Germaine's than anywhere else we went.) The day of my wedding Mom received numerous compliments on how great she looked! Read less
Services Used: Dress & Attire
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celebrating
Wedding:
6/20/2009
5.0/5.0
From the first step into Germaine's shop, I knew I had found my ideal place for getting my wedding gown. I had made several trips to other shops and didn't seem to feel the warmth or the excitement that I had hoped to experience. At Germaine's, I felt as if I was the only bride that had ever shopped there. The attention and patience that was given to me by each consultant not only made me feel relaxed but also gave me the time to decide on what style and designer I wanted. As with most brides, what I thought I wanted and what I decided on were two different things. My dress style and design was just as I had imagined. The peaceful wedding atmosphere and calmness yet knowledgable surroundings eliminated any stress or anxiety that often is present during these times. They really listened at Germaine's and seemed to scan through the so many dresses that I had thought I wanted. I can recall the "joyful sigh ofexcitement " once I saw myself in the mirror knowing I had found the ONE. Not only was the dress selection memerable but the fittings were available to meet my schedule, even after hours. Thanks, Germaine for the memory.
From the first step into Germaine's shop, I knew I had found my ideal place for getting my wedding gown. I had made Read more...
From the first step into Germaine's shop, I knew I had found my ideal place for getting my wedding gown. I had made several trips to other shops and didn't seem to feel the warmth or the excitement that I had hoped to experience. At Germaine's, I felt as if I was the only bride that had ever shopped there. The attention and patience that was given to me by each consultant not only made me feel relaxed but also gave me the time to decide on what style and designer I wanted. As with most brides, what I thought I wanted and what I decided on were two different things. My dress style and design was just as I had imagined. The peaceful wedding atmosphere and calmness yet knowledgable surroundings eliminated any stress or anxiety that often is present during these times. They really listened at Germaine's and seemed to scan through the so many dresses that I had thought I wanted. I can recall the "joyful sigh ofexcitement " once I saw myself in the mirror knowing I had found the ONE. Not only was the dress selection memerable but the fittings were available to meet my schedule, even after hours. Thanks, Germaine for the memory. Read less
Services Used: Dress & Attire
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Ashley
Wedding:
12/31/2007
4.7/5.0
I felt like I was working family at this bridal salon. Everyone went out of their way to make me feel like I was the only bridal party they were assisting. Amazing!
I felt like I was working family at this bridal salon. Everyone went out of their way to make me feel like I was the only Read more...
I felt like I was working family at this bridal salon. Everyone went out of their way to make me feel like I was the only bridal party they were assisting. Amazing! Read less
Services Used: Dress & Attire
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Lindsay
Wedding:
1/10/2004
5.0/5.0
She was awesome. I have been in there before to look for prom & pagent dresses and they have always been so wonderful and helpful.
She was awesome. I have been in there before to look for prom & pagent dresses and they have always been so wonderful and Read more...
She was awesome. I have been in there before to look for prom & pagent dresses and they have always been so wonderful and helpful. Read less
Services Used: Dress & Attire
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