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Gesinee's Bridal

Concord , CA
CONTACT US
CONTACT US

LOCATION

2368 Concord Blvd
Concord, CA 94520 US (map)

PHONE

925-686-6444

WEBSITE

View website
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ABOUT US

Gesinee's Bridal Salon, a renowned Bay Area bridal store, has been offering exclusive service along with an astonishing selection of designer wedding dresses and formalwear for all... Read more
Gesinee's Bridal Salon, a renowned Bay Area bridal store, has been offering exclusive service along with an astonishing selection of designer wedding dresses and formalwear for all occasions. Our enthusiastic & knowledgeable staff is known for their sincere personalized service. Call us 925 686-6444 Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Father of the Bride, Father of the Groom, Flower Girls, Groom, Groomsmen, Mother of the Bride, Mother of the Groom, Ring Bearers
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils

REVIEWS

4.0
out of 5.0
4.0/5.0
4.1/5.0
4.0/5.0
4.0/5.0
4.0/5.0
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Kimberly
Wedding:
6/6/2015
5.0/5.0
I was so happy with my experience here. My first dress appointment was here just to try on dresses. My consultant was Janice and I was very happy with the service that was provided. Janice asked me what my budget was, and took me to a room where dresses did not exceed that amount. (There was SO much to choose from!)

From there, I was allowed to choose as many styles to try on as I wanted and Janice brought in some suggestions as well based on my feedback. On my first appointment, I must have tried on at least 10 dresses or more!

I came back a second time with my mother. I was assigned Janice again, which I was ecstatic about! She brought back the top two dresses I liked from last time as well as new styles I chose and she chose. I ended up falling in love with a ballgown! During both of my appointments, Janice tried accessories on me as well as turned down the lights to show how my dress would look like in bright and dim lighting.

Please consider Gesinee's for your bridal gown search. The service provided was beyond excellent. Looking forward to my first fitting.
I was so happy with my experience here. My first dress appointment was here just to try on dresses. My consultant was Read more...
I was so happy with my experience here. My first dress appointment was here just to try on dresses. My consultant was Janice and I was very happy with the service that was provided. Janice asked me what my budget was, and took me to a room where dresses did not exceed that amount. (There was SO much to choose from!)

From there, I was allowed to choose as many styles to try on as I wanted and Janice brought in some suggestions as well based on my feedback. On my first appointment, I must have tried on at least 10 dresses or more!

I came back a second time with my mother. I was assigned Janice again, which I was ecstatic about! She brought back the top two dresses I liked from last time as well as new styles I chose and she chose. I ended up falling in love with a ballgown! During both of my appointments, Janice tried accessories on me as well as turned down the lights to show how my dress would look like in bright and dim lighting.

Please consider Gesinee's for your bridal gown search. The service provided was beyond excellent. Looking forward to my first fitting. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
3.9/5.0
I got my bridal gown from Gesinee's and took it to their alterations center. I'd recommend their store for their selection of dresses but would NOT recommend their alterations center. The person who does your measurements is not the same person who does the actual sewing or alterations. I went back several times because they forgot to do things or fix things they were supposed to fix the last time. They are definitely overpriced. When I went in to pick up my dress 5 days before my wedding there were things that were not done and I had to wait an hour for them to fix it. Even after that hour and after putting it again, the woman was sewing something on me because it wasn't done! It was pretty ridiculous. My sash has a bunch of pin holes in it and I just didn't have the energy to deal with it. I spoke to a manager at the Gesinee's shop about it but it didn't seem like she could (or would) do anything about it. Overall, my dress finally looks good, but it wasn't worth the headaches, commute, and having to be on top of every detail they said they would fix to go here for alterations. If you get your dress from the Gesinee's shop, do yourself a favor and go elsewhere for the alterations. It's the last type of stress we need as brides!
I got my bridal gown from Gesinee's and took it to their alterations center. I'd recommend their store for their selection Read more...
I got my bridal gown from Gesinee's and took it to their alterations center. I'd recommend their store for their selection of dresses but would NOT recommend their alterations center. The person who does your measurements is not the same person who does the actual sewing or alterations. I went back several times because they forgot to do things or fix things they were supposed to fix the last time. They are definitely overpriced. When I went in to pick up my dress 5 days before my wedding there were things that were not done and I had to wait an hour for them to fix it. Even after that hour and after putting it again, the woman was sewing something on me because it wasn't done! It was pretty ridiculous. My sash has a bunch of pin holes in it and I just didn't have the energy to deal with it. I spoke to a manager at the Gesinee's shop about it but it didn't seem like she could (or would) do anything about it. Overall, my dress finally looks good, but it wasn't worth the headaches, commute, and having to be on top of every detail they said they would fix to go here for alterations. If you get your dress from the Gesinee's shop, do yourself a favor and go elsewhere for the alterations. It's the last type of stress we need as brides! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.0/5.0
Overall pleased. Alterations were ok. I had to make several appointments to get it right. Better to go in the afternoon because they are not prepared in the mornings.
Overall pleased. Alterations were ok. I had to make several appointments to get it right. Better to go in the afternoon Read more...
Overall pleased. Alterations were ok. I had to make several appointments to get it right. Better to go in the afternoon because they are not prepared in the mornings. Read less
Services Used: Dress & Attire
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Chadwick and Powell wedding
Wedding:
9/21/2014
5.0/5.0
Very helpful and the most beautiful dresses to chose from. All brides maids dresses and mothers dresses were bought from there. Very satisfied.
Very helpful and the most beautiful dresses to chose from. All brides maids dresses and mothers dresses were bought from Read more...
Very helpful and the most beautiful dresses to chose from. All brides maids dresses and mothers dresses were bought from there. Very satisfied. Read less
Services Used: Dress & Attire
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Private User
Wedding:
9/14/2014
4.6/5.0
gesinee's bridal Is the place to go for bridalwear and formal dresses in the bay area I could not be more thrilled north of my friends who have also gotten married and gotten their dresses here. My wedding dress specification were very particular because I wanted to make sure that my dress was both beautiful and appropriate for traditional Jewish wedding. While they didn't have something off the rack they were completely open to learning about my culture and making something my own from a dress that I picked out Teresa is the ferry godmother of bridalwear and I could not thank her enough for her amazing input and help to make my wedding so special. While the prices are a little bit on the higher side I still would not hesitate to go back Here for anything that I need in terms of formalwear. Thank you also to tuey the seamstress across the street for making my dress as perfect as it could be an dealing with my multiple fittings you're an angel.
gesinee's bridal Is the place to go for bridalwear and formal dresses in the bay area I could not be more thrilled north Read more...
gesinee's bridal Is the place to go for bridalwear and formal dresses in the bay area I could not be more thrilled north of my friends who have also gotten married and gotten their dresses here. My wedding dress specification were very particular because I wanted to make sure that my dress was both beautiful and appropriate for traditional Jewish wedding. While they didn't have something off the rack they were completely open to learning about my culture and making something my own from a dress that I picked out Teresa is the ferry godmother of bridalwear and I could not thank her enough for her amazing input and help to make my wedding so special. While the prices are a little bit on the higher side I still would not hesitate to go back Here for anything that I need in terms of formalwear. Thank you also to tuey the seamstress across the street for making my dress as perfect as it could be an dealing with my multiple fittings you're an angel. Read less
Services Used: Dress & Attire
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Tiffany
Wedding:
8/30/2014
5.0/5.0
I had a great experience picking out my dress. The lady was patient and kind. Unfortunately, when I returned for pick up my lady was gone. I worked with other sale associates as well. Some were pushy and rubbed me the wrong way. However, I still got what I wanted for a reasonable price. You just have to find the right person to work with. Overall, happy experience.
I had a great experience picking out my dress. The lady was patient and kind. Unfortunately, when I returned for pick up Read more...
I had a great experience picking out my dress. The lady was patient and kind. Unfortunately, when I returned for pick up my lady was gone. I worked with other sale associates as well. Some were pushy and rubbed me the wrong way. However, I still got what I wanted for a reasonable price. You just have to find the right person to work with. Overall, happy experience. Read less
Services Used: Dress & Attire
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Carmen
Wedding:
8/24/2014
4.9/5.0
After a less than stellar experience at David's Bridal, I tried out a smaller boutique. In my mind I thought small boutiques, albeit nicer, would have less selection and higher prices. This is not the case with Gesinee's. What I love most about this place is the variety of HIGH QUALITY dresses all within a FANTASTIC price. I cannot stress this enough. I thought David's Bridal was the place to find cheaper dresses. Not only did they not have as much selection as I thought for cheaper dresses, but the dresses were just that . . . CHEAP! They looked like bad prom dresses. At Gesinee's, I was able to get exactly the dress I wanted, the highest quality of the fabric I wanted, for even cheaper than my expected price!

Of course, not only do I want to rave about the selection, price, and quality, but just the experience as a whole. You have a personal assistant just to yourself (ahem DB) who actually listens to what you want and can really sense your needs and wants all within staying in your budget. The place to try on the bridal dresses is separate from the rest of the store which makes it quieter and more private (plus it's super cute!).

I'm lowering my review half a star in value because of the alterations. Although they were good and the dress ended up looking gorgeous, the price was almost as much as the dress. This was a surprise to me after my first fitting and although the bargain shopper in me knew that I could take it somewhere else and get it done cheaper, I took the easier route in keeping it there which I think was the best option. I wish they would tell you more about the pricing of their alterations when you buy your dress. For how fantastic a price the dresses are, I expected the same from alterations, BUT that also made it somewhat okay in my mind since I did get the dress of my dreams for so much less than I had thought. Just be aware.
After a less than stellar experience at David's Bridal, I tried out a smaller boutique. In my mind I thought small Read more...
After a less than stellar experience at David's Bridal, I tried out a smaller boutique. In my mind I thought small boutiques, albeit nicer, would have less selection and higher prices. This is not the case with Gesinee's. What I love most about this place is the variety of HIGH QUALITY dresses all within a FANTASTIC price. I cannot stress this enough. I thought David's Bridal was the place to find cheaper dresses. Not only did they not have as much selection as I thought for cheaper dresses, but the dresses were just that . . . CHEAP! They looked like bad prom dresses. At Gesinee's, I was able to get exactly the dress I wanted, the highest quality of the fabric I wanted, for even cheaper than my expected price!

Of course, not only do I want to rave about the selection, price, and quality, but just the experience as a whole. You have a personal assistant just to yourself (ahem DB) who actually listens to what you want and can really sense your needs and wants all within staying in your budget. The place to try on the bridal dresses is separate from the rest of the store which makes it quieter and more private (plus it's super cute!).

I'm lowering my review half a star in value because of the alterations. Although they were good and the dress ended up looking gorgeous, the price was almost as much as the dress. This was a surprise to me after my first fitting and although the bargain shopper in me knew that I could take it somewhere else and get it done cheaper, I took the easier route in keeping it there which I think was the best option. I wish they would tell you more about the pricing of their alterations when you buy your dress. For how fantastic a price the dresses are, I expected the same from alterations, BUT that also made it somewhat okay in my mind since I did get the dress of my dreams for so much less than I had thought. Just be aware. Read less
Services Used: Dress & Attire
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Allison
Wedding:
6/21/2014
5.0/5.0
My dress was absolutely perfect and the attendant listened to what I wanted and the first dress she suggested for me was the one I ended up picking. We also had a fantastic time with bridesmaid dresses and my bridesmaids received a discount because I bought my dress there.
My dress was absolutely perfect and the attendant listened to what I wanted and the first dress she suggested for me was Read more...
My dress was absolutely perfect and the attendant listened to what I wanted and the first dress she suggested for me was the one I ended up picking. We also had a fantastic time with bridesmaid dresses and my bridesmaids received a discount because I bought my dress there. Read less
Services Used: Dress & Attire
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nmcancio
Wedding:
5/1/2010
1.0/5.0
Long story short: The one star is because my dream dress was $700 cheaper here than it was at Papers in Petals in Burlingame. The service blows; they promise you one thing but then do the other. I found out they never did a hollow to hem on my dress so they overcharged me on something they never done. It wasn't worth the effort or gas to drive all the way back to dispute. All in all you get what you paid for.
Long story short: The one star is because my dream dress was $700 cheaper here than it was at Papers in Petals in Read more...
Long story short: The one star is because my dream dress was $700 cheaper here than it was at Papers in Petals in Burlingame. The service blows; they promise you one thing but then do the other. I found out they never did a hollow to hem on my dress so they overcharged me on something they never done. It wasn't worth the effort or gas to drive all the way back to dispute. All in all you get what you paid for. Read less
Services Used: Dress & Attire
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ShortieGbride
Wedding:
4/10/2010
5.0/5.0
I had a wonderful time at Gesinee's. I've been to about four bridal Salons in the bay so far and this one by far had the hugest inventory for every price point. It was the first place I went to after getting engaged so I didn't appreciate this at the time. I think your experience will depend on who your consultant is. Ask for Teresa. She is great and down to earth. Never pressured me to buy anything I didn't want to. I tried on some Jim Hjelm dresses there and Gesinee's is one of the few places in the bay that carried them. The salon is huge. I haven't ordered from them and don't have any experience with that yet. THeir alterations service i believe is a tad expensive and they no longer charge for additional appointments!
I had a wonderful time at Gesinee's. I've been to about four bridal Salons in the bay so far and this one by far had the Read more...
I had a wonderful time at Gesinee's. I've been to about four bridal Salons in the bay so far and this one by far had the hugest inventory for every price point. It was the first place I went to after getting engaged so I didn't appreciate this at the time. I think your experience will depend on who your consultant is. Ask for Teresa. She is great and down to earth. Never pressured me to buy anything I didn't want to. I tried on some Jim Hjelm dresses there and Gesinee's is one of the few places in the bay that carried them. The salon is huge. I haven't ordered from them and don't have any experience with that yet. THeir alterations service i believe is a tad expensive and they no longer charge for additional appointments! Read less
Services Used: Dress & Attire
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d1rtymart1n1
Wedding:
12/4/2009
1.0/5.0
what can i say about my experience here? nothing good that's for sure! if i could leave zero stars, i would... let me start by saying i am overweight - yep - ive got a little more jelly than most girls, but hey - what can ya do?? hahaa ok... so i arrived for my appointment and described what i was looking for (strapless, lace, kind of "grace kelly looking" and the consultant brought me everything BUT what i was looking for i specifically said "no halter" and guess what she brought me?? HALTER! oh my... so i'm a steet 14 - which translated to the consultant's pensive look as if to say - how am i going to find a "fat sized bride size" wedding gown... and i'm sure other gals my size have learned - most sample dresses are a sized 8 or 10 - which really means a street 6 or somewhere in that area... ok i get it - it's not the bridal store's fault that i cant try on the size 8 dresses, but my annoyance was more in her treatment of me than the availability of dresses so she found a maggie sottero dress (finally) that fit my criteria - but while zipping me up she says "youre gonna need a girdle" um ok - thanks - like i already didnt know that! so then i ask her to see how a mantilla veil would look - she looks at me and asks "oh what's that? a new designer?" WHAT?? how does a consultant at a bridal salon NOT know what different styles of veils there are? i couldnt wait to get out of there - which apparently she couldnt either b/c i didnt put a deposit down on the dress i tried on... i dont recommend spending any time or money here - the service was horrible and you can find a beautiful wedding gown elsewhere, somewhere else where the staff is courteous, helpful and knowledgeable. like i said - if i could give zero stars i would, but i'm stuck giving one star - and even that is generous
what can i say about my experience here? nothing good that's for sure! if i could leave zero stars, i would... let me Read more...
what can i say about my experience here? nothing good that's for sure! if i could leave zero stars, i would... let me start by saying i am overweight - yep - ive got a little more jelly than most girls, but hey - what can ya do?? hahaa ok... so i arrived for my appointment and described what i was looking for (strapless, lace, kind of "grace kelly looking" and the consultant brought me everything BUT what i was looking for i specifically said "no halter" and guess what she brought me?? HALTER! oh my... so i'm a steet 14 - which translated to the consultant's pensive look as if to say - how am i going to find a "fat sized bride size" wedding gown... and i'm sure other gals my size have learned - most sample dresses are a sized 8 or 10 - which really means a street 6 or somewhere in that area... ok i get it - it's not the bridal store's fault that i cant try on the size 8 dresses, but my annoyance was more in her treatment of me than the availability of dresses so she found a maggie sottero dress (finally) that fit my criteria - but while zipping me up she says "youre gonna need a girdle" um ok - thanks - like i already didnt know that! so then i ask her to see how a mantilla veil would look - she looks at me and asks "oh what's that? a new designer?" WHAT?? how does a consultant at a bridal salon NOT know what different styles of veils there are? i couldnt wait to get out of there - which apparently she couldnt either b/c i didnt put a deposit down on the dress i tried on... i dont recommend spending any time or money here - the service was horrible and you can find a beautiful wedding gown elsewhere, somewhere else where the staff is courteous, helpful and knowledgeable. like i said - if i could give zero stars i would, but i'm stuck giving one star - and even that is generous Read less
Services Used: Dress & Attire
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Mrs.Natalie.Sudia
Wedding:
7/31/2009
5.0/5.0
This was my first stop on my hunt for the perfect wedding dress. I had a lovely time and my bridal consultant was sweet and friendly and helpful. Although I did not end up purchasing my dress from this store, I did find the dress I wound up purchasing at it! I had a lot of fun at Gesinee's Bridal, and it certainly was a great kick off to my wedding planning adventures.
This was my first stop on my hunt for the perfect wedding dress. I had a lovely time and my bridal consultant was sweet Read more...
This was my first stop on my hunt for the perfect wedding dress. I had a lovely time and my bridal consultant was sweet and friendly and helpful. Although I did not end up purchasing my dress from this store, I did find the dress I wound up purchasing at it! I had a lot of fun at Gesinee's Bridal, and it certainly was a great kick off to my wedding planning adventures. Read less
Services Used: Dress & Attire
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shelewis
Wedding:
7/25/2009
2.0/5.0
Eh...I didn't actually go into the store because I already had my wedding dress(es) and we were only purchasing bridesmaids dresses here. I had issues with customer service by phone. They lost one of the order forms, whenever I called, they act like they couldn't find my file. In the end, we got a wonderful dress..I guess, really no thanks to them. They were late, needed alterations and their pricing was rediculous! They didn't give us the promissed discount...hm...well nothing else to say about them.
Eh...I didn't actually go into the store because I already had my wedding dress(es) and we were only purchasing Read more...
Eh...I didn't actually go into the store because I already had my wedding dress(es) and we were only purchasing bridesmaids dresses here. I had issues with customer service by phone. They lost one of the order forms, whenever I called, they act like they couldn't find my file. In the end, we got a wonderful dress..I guess, really no thanks to them. They were late, needed alterations and their pricing was rediculous! They didn't give us the promissed discount...hm...well nothing else to say about them. Read less
Services Used: Dress & Attire
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jennred782
Wedding:
6/20/2009
4.0/5.0
The service was great and the staff listened to what I had to say about each dress. They never brought me a dress that was out of my price range. The only downside was that they were in Concord and I live in SJ but it was worth it for the service.
The service was great and the staff listened to what I had to say about each dress. They never brought me a dress that was Read more...
The service was great and the staff listened to what I had to say about each dress. They never brought me a dress that was out of my price range. The only downside was that they were in Concord and I live in SJ but it was worth it for the service. Read less
Services Used: Dress & Attire
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wifewag
Wedding:
6/17/2009
1.0/5.0
This is the bridal store from hell! I will tell every bride out there - do not shop here. They do not care about customer service. They bullshit you and lie to you. They lost my initial bridesmaid order, and didn 't care. My wedding dress came in crooked and they have the nerve to charge me to straighten it out in alterations. Once they have you money - your screwed and they don't care what happens.
This is the bridal store from hell! I will tell every bride out there - do not shop here. They do not care about customer Read more...
This is the bridal store from hell! I will tell every bride out there - do not shop here. They do not care about customer service. They bullshit you and lie to you. They lost my initial bridesmaid order, and didn 't care. My wedding dress came in crooked and they have the nerve to charge me to straighten it out in alterations. Once they have you money - your screwed and they don't care what happens. Read less
Services Used: Dress & Attire
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mishk3
Wedding:
6/13/2009
1.0/5.0
We were a little hesitant about going to Gesinee's with some of the negative reviews, but having such a large inventory, we decided to make an appointment anyway (for bridesmaid dresses). I'll give them one star, because they actually do have quite a nice selection. Some of the people who work there are quite lovely. Others can be quite...abrasive. Downright unpleasant actually (mostly the people who check you in at the front door). But my low score has to do with their incredibly disappointing response to a problem filled transaction. Long story short, every time there was a problem or a delay, that was out of our control, we would have had no idea, and no way to fix it, if we weren't constantly checking in. In fact, if we hadn't been so diligent (both bride & bridesmaids), I suspect we wouldn't have bridesmaid dresses in time for the wedding, even though they were ordered 7 months in advance. The whole experience was so, so disappointing. And so, so stressful.
We were a little hesitant about going to Gesinee's with some of the negative reviews, but having such a large inventory, Read more...
We were a little hesitant about going to Gesinee's with some of the negative reviews, but having such a large inventory, we decided to make an appointment anyway (for bridesmaid dresses). I'll give them one star, because they actually do have quite a nice selection. Some of the people who work there are quite lovely. Others can be quite...abrasive. Downright unpleasant actually (mostly the people who check you in at the front door). But my low score has to do with their incredibly disappointing response to a problem filled transaction. Long story short, every time there was a problem or a delay, that was out of our control, we would have had no idea, and no way to fix it, if we weren't constantly checking in. In fact, if we hadn't been so diligent (both bride & bridesmaids), I suspect we wouldn't have bridesmaid dresses in time for the wedding, even though they were ordered 7 months in advance. The whole experience was so, so disappointing. And so, so stressful. Read less
Services Used: Dress & Attire
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Eds923
Wedding:
7/11/2008
1.0/5.0
I also had a bad experience with this store. They called and changed my appointment time, then when I arrived NO ONE greeted us even though there seemed to be at least 8 people walking around who worked there. When we were finally greeted we had to wait another ten minutes before anyone would meet with us. The lady that helped me was nice but not helpful. There was another sales girl walking around who was so obnoxious and loud and could be heard throughout the store. I found my dress elsewhere.
I also had a bad experience with this store. They called and changed my appointment time, then when I arrived NO ONE Read more...
I also had a bad experience with this store. They called and changed my appointment time, then when I arrived NO ONE greeted us even though there seemed to be at least 8 people walking around who worked there. When we were finally greeted we had to wait another ten minutes before anyone would meet with us. The lady that helped me was nice but not helpful. There was another sales girl walking around who was so obnoxious and loud and could be heard throughout the store. I found my dress elsewhere. Read less
Services Used: Dress & Attire
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smilkova
Wedding:
5/31/2008
1.0/5.0
I went to Gesinee's Bridal to look specifically at Watters dresses. I was ten minutes late for my appointment because of traffic. When I arrived I had to wait for fifteen more minutes until the consultant who was supposed to be helping me, finished with another client. So thirty minutes after my appointment time I got to talk to a very young woman, who could not have been more than eighteen (in fact she looked younger than that) and with a very very bad cold. She was sniffling and sneezing. I told her what I was looking for, but she said she could not show me only Watters styles, I had to choose a price range. I chose the mid-range ($1000-$2000) since I believed that's where most of the Watters style fell into. Then I explained what kind of style I was looking for - a V-neck sheath or a V-neck A-line dress, no strapless gowns. I brought photos of the dresses I liked, together with their Watters id numbers (I was thorougly prepared after weeks of online research). The yound lady did not listen to me, neither did she look at the photos, then went off to look for dresses and told me I could look through all the dresses I could see. I rifled aimlessly through many dresses and found several that I liked. I pulled them off the rack and took them to my dressing room. After a while the consultant brought a number of strapless gowns, several halter necks, and no V-necks. Yes, they were mainly by Watters, but not any of the styles whose pictures I had tried to show her. She helped me try on a few of the dresses, while sneezing and sniffling all over them, all over the clips with which she clipped me, and over some of the accessories for the dresses. While I was trying on dresses, my sister who had come with me, went off looking for more dresses that fit my requirements. My sister was more helpful and found better dresses than the supposedly trained and qualified bridal consultant! The consultant was very pushy and after each dress, she asked me if it was a Yes or a No. So I had to decide on the spot whether I really liked the dress and she should leave it for me to look at, or she should take it back. My sister brought a number of dresses that I liked and found some of the styles that I had come to Gesinee's to try on! After what seemed to me no time at all, the consultant informed me that the appointment was over. I was so surprised and asked why. She said that each appointment was an hour and a half, and I had arrived half an hour later, so my appointment was only an hour. I protested saying that she had kept me waiting more than fifteen minutes after I had arrived only ten minutes late. She said that that's all the time I had and I could make another appointment and pay the appointment fee ($45) if I wanted to come back and keep trying dresses on. Needless to say, not only did I not find what I was looking for, but I never considered going back to Gesinee's Bridal!
I went to Gesinee's Bridal to look specifically at Watters dresses. I was ten minutes late for my appointment because of Read more...
I went to Gesinee's Bridal to look specifically at Watters dresses. I was ten minutes late for my appointment because of traffic. When I arrived I had to wait for fifteen more minutes until the consultant who was supposed to be helping me, finished with another client. So thirty minutes after my appointment time I got to talk to a very young woman, who could not have been more than eighteen (in fact she looked younger than that) and with a very very bad cold. She was sniffling and sneezing. I told her what I was looking for, but she said she could not show me only Watters styles, I had to choose a price range. I chose the mid-range ($1000-$2000) since I believed that's where most of the Watters style fell into. Then I explained what kind of style I was looking for - a V-neck sheath or a V-neck A-line dress, no strapless gowns. I brought photos of the dresses I liked, together with their Watters id numbers (I was thorougly prepared after weeks of online research). The yound lady did not listen to me, neither did she look at the photos, then went off to look for dresses and told me I could look through all the dresses I could see. I rifled aimlessly through many dresses and found several that I liked. I pulled them off the rack and took them to my dressing room. After a while the consultant brought a number of strapless gowns, several halter necks, and no V-necks. Yes, they were mainly by Watters, but not any of the styles whose pictures I had tried to show her. She helped me try on a few of the dresses, while sneezing and sniffling all over them, all over the clips with which she clipped me, and over some of the accessories for the dresses. While I was trying on dresses, my sister who had come with me, went off looking for more dresses that fit my requirements. My sister was more helpful and found better dresses than the supposedly trained and qualified bridal consultant! The consultant was very pushy and after each dress, she asked me if it was a Yes or a No. So I had to decide on the spot whether I really liked the dress and she should leave it for me to look at, or she should take it back. My sister brought a number of dresses that I liked and found some of the styles that I had come to Gesinee's to try on! After what seemed to me no time at all, the consultant informed me that the appointment was over. I was so surprised and asked why. She said that each appointment was an hour and a half, and I had arrived half an hour later, so my appointment was only an hour. I protested saying that she had kept me waiting more than fifteen minutes after I had arrived only ten minutes late. She said that that's all the time I had and I could make another appointment and pay the appointment fee ($45) if I wanted to come back and keep trying dresses on. Needless to say, not only did I not find what I was looking for, but I never considered going back to Gesinee's Bridal! Read less
Services Used: Dress & Attire
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rjvm
Wedding:
5/31/2008
4.0/5.0
I was hesitate going to Gesinee's Bridal because of so many bad reviews on different websites but I went there anyway because it was the closest place to carry the brand Watters. It was actually a good experience, the sales assoc. was helpful and patient, however, I had to wait over half an hour for my consultation even though I had made an appointment. The store is actually larger than it looks from the outside and they seperate their dresses according to price. It was a bit more expensive than what I originally thought but if you pay the whole balance that day then they don't charge you sales tax. First consultations are free but afterwards they starting charging, I think it's $35. I'm still waiting for my dress since I just ordered it last month so I have yet to write a review about that.
I was hesitate going to Gesinee's Bridal because of so many bad reviews on different websites but I went there anyway Read more...
I was hesitate going to Gesinee's Bridal because of so many bad reviews on different websites but I went there anyway because it was the closest place to carry the brand Watters. It was actually a good experience, the sales assoc. was helpful and patient, however, I had to wait over half an hour for my consultation even though I had made an appointment. The store is actually larger than it looks from the outside and they seperate their dresses according to price. It was a bit more expensive than what I originally thought but if you pay the whole balance that day then they don't charge you sales tax. First consultations are free but afterwards they starting charging, I think it's $35. I'm still waiting for my dress since I just ordered it last month so I have yet to write a review about that. Read less
Services Used: Dress & Attire
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bns518
Wedding:
5/18/2008
2.0/5.0
I wasn't really impressed with Gesinee's. My BMs and I went to try on some dresses for them we had in mind. We were introduced to a young lady who was supposed to help us. However, while we were browsing for dresses, this other older lady all of a sudden took over and was throwing dresses at us that weren't even something we were looking for. On top of that, she was almost snotty and seemed annoyed we couldn't find the dress styles we liked. I kept looking at my BMs going, "who is she?" We ended up leaving and thanked the young lady and out of respect, thanked the older lady as well. She never even looked up to say anything to me or the rest of my BMs. Quite rude...
I wasn't really impressed with Gesinee's. My BMs and I went to try on some dresses for them we had in mind. We were Read more...
I wasn't really impressed with Gesinee's. My BMs and I went to try on some dresses for them we had in mind. We were introduced to a young lady who was supposed to help us. However, while we were browsing for dresses, this other older lady all of a sudden took over and was throwing dresses at us that weren't even something we were looking for. On top of that, she was almost snotty and seemed annoyed we couldn't find the dress styles we liked. I kept looking at my BMs going, "who is she?" We ended up leaving and thanked the young lady and out of respect, thanked the older lady as well. She never even looked up to say anything to me or the rest of my BMs. Quite rude... Read less
Services Used: Dress & Attire
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deborahg
Wedding:
12/30/2007
5.0/5.0
I had heard horror stories and was worried about coming to Gesinee's Bridal - but I am glad I went anyway. I was not charged for anything frivolous or over the top charges: I did not pay to try on dresses, i did not pay to have my dress pressed and ready for pick up and I did not pay to store the dress there. I visited the store twice and tried on a lot of dresses and my salesperson was wonderfully patient carrying dresses back and forth and giving suggestion and doing whatever I asked. The second time I went back, I had a much better idea of what I wanted and they helped me find the dress. As a matter of fact, they didn't have the exact dress, they had a *slightly* different version that was $400 cheaper - totally worth it!!! When it came time to decide the size of my dress... first I got lucky because I tried on my size (in regular clothes I am anywhere from an 8 to 12, but with the gown I was a size 14 - a perfect fit. I don't understand how the numbers work, but I know they are different than regular clothing). Second, they showed me a size of recommended sizes per body shape/weight/height and ultimately it was my decision (they did not force *anything*). When I went for my fitting, I was worried that the seamstresses would try to tell me what to do: not in the least. I insisted that all I wanted was to add a "bustle" - i did not want to hem the dress (I wanted to wear heels that were high enough - big mistake on my part). The point is, everyone at Gesinee's was very professional and they listened to what I wanted and did not force anything down my throat. I *highly* recommend this Bridal shop. In addition, if you don't want overly expensive gowns, SAY SO when you walk in and they will take you straight to the second floor. Lots of dresses around $1000. THANK YOU GESINEE's (by the way, I got married Dec 30, 07 - so I am writing as a 100% satisfied costumer, a month after the wedding)
I had heard horror stories and was worried about coming to Gesinee's Bridal - but I am glad I went anyway. I was not Read more...
I had heard horror stories and was worried about coming to Gesinee's Bridal - but I am glad I went anyway. I was not charged for anything frivolous or over the top charges: I did not pay to try on dresses, i did not pay to have my dress pressed and ready for pick up and I did not pay to store the dress there. I visited the store twice and tried on a lot of dresses and my salesperson was wonderfully patient carrying dresses back and forth and giving suggestion and doing whatever I asked. The second time I went back, I had a much better idea of what I wanted and they helped me find the dress. As a matter of fact, they didn't have the exact dress, they had a *slightly* different version that was $400 cheaper - totally worth it!!! When it came time to decide the size of my dress... first I got lucky because I tried on my size (in regular clothes I am anywhere from an 8 to 12, but with the gown I was a size 14 - a perfect fit. I don't understand how the numbers work, but I know they are different than regular clothing). Second, they showed me a size of recommended sizes per body shape/weight/height and ultimately it was my decision (they did not force *anything*). When I went for my fitting, I was worried that the seamstresses would try to tell me what to do: not in the least. I insisted that all I wanted was to add a "bustle" - i did not want to hem the dress (I wanted to wear heels that were high enough - big mistake on my part). The point is, everyone at Gesinee's was very professional and they listened to what I wanted and did not force anything down my throat. I *highly* recommend this Bridal shop. In addition, if you don't want overly expensive gowns, SAY SO when you walk in and they will take you straight to the second floor. Lots of dresses around $1000. THANK YOU GESINEE's (by the way, I got married Dec 30, 07 - so I am writing as a 100% satisfied costumer, a month after the wedding) Read less
Services Used: Dress & Attire
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CLC
Wedding:
11/3/2007
1.0/5.0
I had a horrible experience at Gesinee's. At first they acted like they were doing me a favor to show me dresses, even though I had an appointment. The saleswoman was helpful in finding flattering styles, but she was very, very high pressure -- she reminded me of a car salesman. I felt bullied and was so glad my mom was there to say that we weren't going to buy a dress without thinking about it overnight. And when I didn't buy a dress at that first appointment, the saleswoman bad-mouthed us to another sales clerk before we were even out the door! (As if THAT would make me come back to buy a dress!) They have a huge selection, but it's not worth the high pressure sales tactics. Thankfully, there are many other (nicer) bridal salons.
I had a horrible experience at Gesinee's. At first they acted like they were doing me a favor to show me dresses, even Read more...
I had a horrible experience at Gesinee's. At first they acted like they were doing me a favor to show me dresses, even though I had an appointment. The saleswoman was helpful in finding flattering styles, but she was very, very high pressure -- she reminded me of a car salesman. I felt bullied and was so glad my mom was there to say that we weren't going to buy a dress without thinking about it overnight. And when I didn't buy a dress at that first appointment, the saleswoman bad-mouthed us to another sales clerk before we were even out the door! (As if THAT would make me come back to buy a dress!) They have a huge selection, but it's not worth the high pressure sales tactics. Thankfully, there are many other (nicer) bridal salons. Read less
Services Used: Dress & Attire
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mrsmatt21
Wedding:
10/12/2007
1.0/5.0
Horrible Experience With Gesinee's I will admit that their selection is great! And I was pleased with their service at first even though their forceful sales tactics were a bit intimidating. Long story short - I found the dress of my dreams there. I came back with my maid of honor to try it on for a second opinion, she loved it, so we ordered it. The first problem was that the agent gave me the completely wrong lead time and I ended up waiting over a month longer for my dress than originally planned. The second problem was that when my dress FINALLY came in, my mom flew down from Washington to go with me to pick it up and they ordered the wrong dress. The manager tried to tell me that it was the right dress, then when she realized that the clerk put the wrong "vendor id" on the order form she tried to tell me that I was responsible for verifying the order. I told her that there was no way for me to know what their vendor codes were. So, once we got that resolved they were able to rush the order for the correct dress. And I got it in the time frame that they said they would get it to me. BUT... they told my mom that they would "compensate" me for the error (especially since my mom had FLOWN in for the occasion), whether it be discounted alterations or purchases, etc. Yeah, they didn't. When I went to pick up my REAL dress the manager was running out, never acknowledged me and never came back. The new clerk that was helping me didn't even know what had happened. I was livid. Their errors and lack of customer service turned what shoudl have been a great experience into a stressful one.
Horrible Experience With Gesinee's I will admit that their selection is great! And I was pleased with their service at Read more...
Horrible Experience With Gesinee's I will admit that their selection is great! And I was pleased with their service at first even though their forceful sales tactics were a bit intimidating. Long story short - I found the dress of my dreams there. I came back with my maid of honor to try it on for a second opinion, she loved it, so we ordered it. The first problem was that the agent gave me the completely wrong lead time and I ended up waiting over a month longer for my dress than originally planned. The second problem was that when my dress FINALLY came in, my mom flew down from Washington to go with me to pick it up and they ordered the wrong dress. The manager tried to tell me that it was the right dress, then when she realized that the clerk put the wrong "vendor id" on the order form she tried to tell me that I was responsible for verifying the order. I told her that there was no way for me to know what their vendor codes were. So, once we got that resolved they were able to rush the order for the correct dress. And I got it in the time frame that they said they would get it to me. BUT... they told my mom that they would "compensate" me for the error (especially since my mom had FLOWN in for the occasion), whether it be discounted alterations or purchases, etc. Yeah, they didn't. When I went to pick up my REAL dress the manager was running out, never acknowledged me and never came back. The new clerk that was helping me didn't even know what had happened. I was livid. Their errors and lack of customer service turned what shoudl have been a great experience into a stressful one. Read less
Services Used: Dress & Attire
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ogina11
Wedding:
11/4/2006
1.0/5.0
My experience was Gesinee's Bridal went like this... The first time I went in there to try on dresses I had a really nice lady assisting me. She was helpful and listened to me about what kind of dress I wanted. She didnt push over priced, ugly dresses on me. Turns out she picked out the most perfect dress for me. I couldnt wait to get laced up and show my mom. I knew it was the perfect dress for me. I didnt buy it at the time as my mom wanted me to look around some more. But no other dress compared to the one I found at Gesinees. So a month later I went back in to try it on again to make sure I still loved it. The only problem was that the nice woman who helped me before was on a leave of absence. So they handed me off to this loud, rude, obnoxious woman with big hair and red lips. She was pushy and impatient. She forced me to try on other dresses that were not at all the style I was looking for. After trying on 2 tacky dresses, I asked if I could just try on the one I liked so much. I tried it on and I was still so in love with the dress. We bought the dress from the woman who was the least helpful. What upsets me is that she probably got the commission on the dress too. She took my measurements and insisted that I order a size 20. I am size 14. I was very hesitant about ordering it so big. She reassured us over and over again that because of my bust size I should get a size 20. She is the expert right? So we ordered a size 20. When the dress arrived and I tried it on, I almost died. It was strapless and when I tried it on and stood up straight the whole thing fell to my ankles on the floor. It was so big and that my mom and the girl assisting had to hold it up for me to look at. I was so upset that the woman would suggest I order something that would have fit 2 of me. We let Gesinee's take care of the alterations. They had to completely reconstruct my dress. They had to cut a huge section down the back and remove it. Then sew the dress back together. There was so much unnecessary, left over material that I could have had another dress made. Then the best part was I that I was charged $500 for the alterations. I was completely offended and upset that there expert would suggest we order a dress 6 times larger then I actually was. Then they charged us $500 to fix it. So my $1,250 dress just turned into a $1,750 dress. But what I was going to do?? My wedding was in a couple months. So we paid it. My mom even talked to Gesinee herself about us being charged so much for something her employee talked us into. It didnt matter. She didnt give us any kind of a break. Instead she showered me with fake compliments on how much weight I must have loss. I was never a size 20 to begin with! Then a week before my wedding I went in for my final fitting. I will give the girls who did the alterations kudos for doing a great job. It was a big job and they completed it in a timely manner. Also I hadnt decided if I was wearing a veil or not. The girls there convinced me that a bride isnt a bride without a veil. I picked a nice shoulder length veil that could arrive in the shop in a matter of days. I picked up my veil 2 days before my wedding and went home to try it on. IT WAS THE WRONG VEIL!!! They ordered me the wrong veil. This one was waste long and had three tiers with white ribbon. ARE YOU KIDDING ME?? It was too late to get another one! So I used it. Luckily it looked beautiful with my dress. I personally did not have a good experience with Gesinee's Bridal. I still tell my friends to check it out for themselves. But I tell them my story and warn them before they commit to buying anything from there. I hope my story helps future brides!! Good luck Ladies!!!
My experience was Gesinee's Bridal went like this... The first time I went in there to try on dresses I had a really nice Read more...
My experience was Gesinee's Bridal went like this... The first time I went in there to try on dresses I had a really nice lady assisting me. She was helpful and listened to me about what kind of dress I wanted. She didnt push over priced, ugly dresses on me. Turns out she picked out the most perfect dress for me. I couldnt wait to get laced up and show my mom. I knew it was the perfect dress for me. I didnt buy it at the time as my mom wanted me to look around some more. But no other dress compared to the one I found at Gesinees. So a month later I went back in to try it on again to make sure I still loved it. The only problem was that the nice woman who helped me before was on a leave of absence. So they handed me off to this loud, rude, obnoxious woman with big hair and red lips. She was pushy and impatient. She forced me to try on other dresses that were not at all the style I was looking for. After trying on 2 tacky dresses, I asked if I could just try on the one I liked so much. I tried it on and I was still so in love with the dress. We bought the dress from the woman who was the least helpful. What upsets me is that she probably got the commission on the dress too. She took my measurements and insisted that I order a size 20. I am size 14. I was very hesitant about ordering it so big. She reassured us over and over again that because of my bust size I should get a size 20. She is the expert right? So we ordered a size 20. When the dress arrived and I tried it on, I almost died. It was strapless and when I tried it on and stood up straight the whole thing fell to my ankles on the floor. It was so big and that my mom and the girl assisting had to hold it up for me to look at. I was so upset that the woman would suggest I order something that would have fit 2 of me. We let Gesinee's take care of the alterations. They had to completely reconstruct my dress. They had to cut a huge section down the back and remove it. Then sew the dress back together. There was so much unnecessary, left over material that I could have had another dress made. Then the best part was I that I was charged $500 for the alterations. I was completely offended and upset that there expert would suggest we order a dress 6 times larger then I actually was. Then they charged us $500 to fix it. So my $1,250 dress just turned into a $1,750 dress. But what I was going to do?? My wedding was in a couple months. So we paid it. My mom even talked to Gesinee herself about us being charged so much for something her employee talked us into. It didnt matter. She didnt give us any kind of a break. Instead she showered me with fake compliments on how much weight I must have loss. I was never a size 20 to begin with! Then a week before my wedding I went in for my final fitting. I will give the girls who did the alterations kudos for doing a great job. It was a big job and they completed it in a timely manner. Also I hadnt decided if I was wearing a veil or not. The girls there convinced me that a bride isnt a bride without a veil. I picked a nice shoulder length veil that could arrive in the shop in a matter of days. I picked up my veil 2 days before my wedding and went home to try it on. IT WAS THE WRONG VEIL!!! They ordered me the wrong veil. This one was waste long and had three tiers with white ribbon. ARE YOU KIDDING ME?? It was too late to get another one! So I used it. Luckily it looked beautiful with my dress. I personally did not have a good experience with Gesinee's Bridal. I still tell my friends to check it out for themselves. But I tell them my story and warn them before they commit to buying anything from there. I hope my story helps future brides!! Good luck Ladies!!! Read less
Services Used: Dress & Attire
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prnz
Wedding:
7/1/2005
4.0/5.0
very helpful but I heard they now charge a fee for appointments
very helpful but I heard they now charge a fee for appointments
very helpful but I heard they now charge a fee for appointments Read less
Services Used: Dress & Attire
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MrsBabySalute
Wedding:
6/2/2005
5.0/5.0
I never thought I would end up buying my dress at a bridal store in Concord since I lived in the city. But the dress I really liked - a Maggie Sottero one, was shown at one of their trunk shows. So I drove all the way out there one weekend to check it out. That was actually 14 months before my wedding. I brought a picture of that Maggie dress with me and when I asked them if they had it, they took it off of the shelf for me. I tried it on and loved it, but of course I had to try on other dresses as well. The lady told me that if I bought the dress that day, she would give me a 10% off truck show discount. I really liked the dress and would probably get it regardless. It's nice to have a discount, so I bought it and I stopped looking at dresses at the stores and in the magazines. 3 months later, they told me that my dress came in but my wedding was another 11 months away. I didn't want to bring the dress home because I didn't want DH to "snoop" around my closet. So I asked if they could hold the dress for me until it's time for my first fitting. 5 months after that, I went in for my first fitting and I ordered my veil during that trip. Another month later, it was my 2nd fitting and I tried everything on. It was perfect and I brought the dress home. The whole dress-shopping experience there was a very pleasant one for me. I have heard mixed reviews about Gesinee's, but they were very nice and courteous to me every time I was there. If you can, try to go on a weekday. Weekends tend to be crazy at the store.
I never thought I would end up buying my dress at a bridal store in Concord since I lived in the city. But the dress I Read more...
I never thought I would end up buying my dress at a bridal store in Concord since I lived in the city. But the dress I really liked - a Maggie Sottero one, was shown at one of their trunk shows. So I drove all the way out there one weekend to check it out. That was actually 14 months before my wedding. I brought a picture of that Maggie dress with me and when I asked them if they had it, they took it off of the shelf for me. I tried it on and loved it, but of course I had to try on other dresses as well. The lady told me that if I bought the dress that day, she would give me a 10% off truck show discount. I really liked the dress and would probably get it regardless. It's nice to have a discount, so I bought it and I stopped looking at dresses at the stores and in the magazines. 3 months later, they told me that my dress came in but my wedding was another 11 months away. I didn't want to bring the dress home because I didn't want DH to "snoop" around my closet. So I asked if they could hold the dress for me until it's time for my first fitting. 5 months after that, I went in for my first fitting and I ordered my veil during that trip. Another month later, it was my 2nd fitting and I tried everything on. It was perfect and I brought the dress home. The whole dress-shopping experience there was a very pleasant one for me. I have heard mixed reviews about Gesinee's, but they were very nice and courteous to me every time I was there. If you can, try to go on a weekday. Weekends tend to be crazy at the store. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
4.7/5.0
After going to about ten bridal shops (what can I say, I'm picky), I finally found my dress at Gesinee's Bridal. The 2 ladies who helped me listened and were very helpful. They had great dress choices within my budget. I even found a dress I was kind of eying at another shop for less here! The dresses are average price if not cheaper. The only thing I felt that was a bit more on the expensive side was their accessories, but that is just going off the accessories I tried on with my dress and the quick look at the rest of what they had. I was pretty nervous ordering my dress because of sizing, but Irene, who measured me, did a wonderful job helping me with this because when my dress came in it fit well. If you're looking for a beautiful wedding gown or bridesmaid dresses and good service, I would definitely recommend making an appointment and checking out Gesinee's Bridal.
After going to about ten bridal shops (what can I say, I'm picky), I finally found my dress at Gesinee's Bridal. The 2 Read more...
After going to about ten bridal shops (what can I say, I'm picky), I finally found my dress at Gesinee's Bridal. The 2 ladies who helped me listened and were very helpful. They had great dress choices within my budget. I even found a dress I was kind of eying at another shop for less here! The dresses are average price if not cheaper. The only thing I felt that was a bit more on the expensive side was their accessories, but that is just going off the accessories I tried on with my dress and the quick look at the rest of what they had. I was pretty nervous ordering my dress because of sizing, but Irene, who measured me, did a wonderful job helping me with this because when my dress came in it fit well. If you're looking for a beautiful wedding gown or bridesmaid dresses and good service, I would definitely recommend making an appointment and checking out Gesinee's Bridal. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
4.9/5.0
The staff at Gesinee's is fabulous! I felt so comfortable and not pressured at all to buy a dress. They were supportive of my style, ideas and indecisiveness :) they helped me find my perfect gown and made it a fun experience for my mom and I. This is a great bridal store.
The staff at Gesinee's is fabulous! I felt so comfortable and not pressured at all to buy a dress. They were supportive of Read more...
The staff at Gesinee's is fabulous! I felt so comfortable and not pressured at all to buy a dress. They were supportive of my style, ideas and indecisiveness :) they helped me find my perfect gown and made it a fun experience for my mom and I. This is a great bridal store. Read less
Services Used: Dress & Attire

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