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Gilda's Bridal Touch

Santa Rosa , CA

LOCATION

1305 Cleveland Avenue
Santa Rosa, CA 95401 US

PHONE

707-566-0425

WEBSITE

View website
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Dress & Attire

REVIEWS

4.4
out of 5.0
4.5/5.0
4.3/5.0
4.5/5.0
4.4/5.0
4.5/5.0
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snowwhitegirl
Wedding:
7/3/2010
4.7/5.0
Got a great deal on my dress! My veil was running really late...not her fault...but I had to go with another one that she let me trade.
Got a great deal on my dress! My veil was running really late...not her fault...but I had to go with another one that she Read more...
Got a great deal on my dress! My veil was running really late...not her fault...but I had to go with another one that she let me trade. Read less
Services Used: Dress & Attire
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Gloria
Wedding:
7/3/2010
1.0/5.0
PLEASE STAY AWAY FROM THIS BUSINESS IF YOU WANT A JOYOUS WEDDING DAY!!!!!!!!!!!
I ordered my gown well in advance only to receive it a few days to my wedding. Worst of all the size said 6, but my professional seamstress in business for over 25 years confirmed showing me proof that the dress was altered to be a size 6, it was actually several sizes bigger. After spending hundreds of dollars on alterations, and complaining to Gilda's Bridal Touch, I received a message on my phone with the nerve to say" everything happens for a reason". Its's been almost 2 months since and I have had no calls returned. To think that the reason I felt I trusted the store was because I saw something about Jesus on their web page, thinking WOW these people must be God fearing.
Well you will not get away with waht you have done, even if I have to involve my attorney, I will. You can not take people's dreams and hopes and smash them and then to add insult to injury trample them under your feet by not owning up and coming up with a resolution for the problem.
I paid full price for a gown that was well out of season(2006) only to be given a wedding gown that looked like a sack!
I can see through other reviews that you have made a practise of this.
TO EVERY BRIDE TO BE OUT THERE!!!!! BEWARE!!!!!!
PLEASE STAY AWAY FROM THIS BUSINESS IF YOU WANT A JOYOUS WEDDING DAY!!!!!!!!!!!
I ordered my gown well in advance only Read more...
PLEASE STAY AWAY FROM THIS BUSINESS IF YOU WANT A JOYOUS WEDDING DAY!!!!!!!!!!!
I ordered my gown well in advance only to receive it a few days to my wedding. Worst of all the size said 6, but my professional seamstress in business for over 25 years confirmed showing me proof that the dress was altered to be a size 6, it was actually several sizes bigger. After spending hundreds of dollars on alterations, and complaining to Gilda's Bridal Touch, I received a message on my phone with the nerve to say" everything happens for a reason". Its's been almost 2 months since and I have had no calls returned. To think that the reason I felt I trusted the store was because I saw something about Jesus on their web page, thinking WOW these people must be God fearing.
Well you will not get away with waht you have done, even if I have to involve my attorney, I will. You can not take people's dreams and hopes and smash them and then to add insult to injury trample them under your feet by not owning up and coming up with a resolution for the problem.
I paid full price for a gown that was well out of season(2006) only to be given a wedding gown that looked like a sack!
I can see through other reviews that you have made a practise of this.
TO EVERY BRIDE TO BE OUT THERE!!!!! BEWARE!!!!!! Read less
Services Used: Dress & Attire
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mrstravis09
Wedding:
3/21/2009
5.0/5.0
What can I say about Gilda's Bridal Touch? Nothing bad...that is for sure! From the time you walk in to the time you leave (Never less than a few hours) Gilda treats you as family. You are met at the door by Tito (a huge helper) who offers you a chair and water. Gilda greets you with a hug and how are you's. Whether it is your first trip to Gilda's or you are there for your final fitting you are family and treated as such. Gilda pays special attention to all her customers whether you are buying a wedding dress, bridesmaid or prom dresses, jewelry or shoes. When I entered Gilda's I didn't know anything about her or what I wanted. She made me feel at home and helped me to narrow down what I liked and what would look good on me. She started helping me try on dresses and before I knew it Tito was bringing dresses and taking dresses back faster than I could try them on. They are very organized. Gilda knows every dress she has in her shop and where it is at all times. I will definitely go back to Gilda's for all my special occasion needs, in fact whenever I am in Santa Rosa (which an hour south of my home) I will stop in just to visit. Gilda certainly became a family friend during the process of planning my wedding. We purchased my dress, veil, jewelry and all bridesmaid dresses from her. She gave great discounts to us as we purchased more products. I simply could go on and on, but I think you get the point. We love Gilda.
What can I say about Gilda's Bridal Touch? Nothing bad...that is for sure! From the time you walk in to the time you leave Read more...
What can I say about Gilda's Bridal Touch? Nothing bad...that is for sure! From the time you walk in to the time you leave (Never less than a few hours) Gilda treats you as family. You are met at the door by Tito (a huge helper) who offers you a chair and water. Gilda greets you with a hug and how are you's. Whether it is your first trip to Gilda's or you are there for your final fitting you are family and treated as such. Gilda pays special attention to all her customers whether you are buying a wedding dress, bridesmaid or prom dresses, jewelry or shoes. When I entered Gilda's I didn't know anything about her or what I wanted. She made me feel at home and helped me to narrow down what I liked and what would look good on me. She started helping me try on dresses and before I knew it Tito was bringing dresses and taking dresses back faster than I could try them on. They are very organized. Gilda knows every dress she has in her shop and where it is at all times. I will definitely go back to Gilda's for all my special occasion needs, in fact whenever I am in Santa Rosa (which an hour south of my home) I will stop in just to visit. Gilda certainly became a family friend during the process of planning my wedding. We purchased my dress, veil, jewelry and all bridesmaid dresses from her. She gave great discounts to us as we purchased more products. I simply could go on and on, but I think you get the point. We love Gilda. Read less
Services Used: Dress & Attire
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MelB
Wedding:
8/9/2008
5.0/5.0
First off, Gilda remembers your name and gives you a hug every time she sees you! She and her team make you feel at home and treat you like one of their own. My whole expirience from first trying on dresses, to buying, to buying and fitting my bridesmaid dresses and shoes there was awesome. Everything was great and I got so many compliments on my dress!
First off, Gilda remembers your name and gives you a hug every time she sees you! She and her team make you feel at home Read more...
First off, Gilda remembers your name and gives you a hug every time she sees you! She and her team make you feel at home and treat you like one of their own. My whole expirience from first trying on dresses, to buying, to buying and fitting my bridesmaid dresses and shoes there was awesome. Everything was great and I got so many compliments on my dress! Read less
Services Used: Dress & Attire
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Michelle
Wedding:
9/21/2007
5.0/5.0
Gilda's Bridal Touch was absolutely wonderful! This was the first shop I went to with my mom and sister to look for wedding gowns and I ended up leaving with my dream dress the same day! They had a huge selection and the sales people were super friendly. Weddings are supposed to be such happy occasions, it was nice that the people at Gilda's understand that and make you feel special. From the time you walk in the door you are welcomed and greeted with smiles. I really felt like they wanted to help me find the perfect dress for ME, not the most expensive dress they could talk me into. I brought in some magazine pictures with me of dresses that I liked and they actually had one in the store. That ended up being my perfect dress, and because it was in my size I was able to buy it off the rack for a good discount! We all loved Gilda's so much that we came back for the bridesmaid's dresses too! My sister even used them for her own wedding dress and bridesmaid's dresses when she got married, and we again received the same quality customer service. We just couldn't get over how wonderful the people who worked there were. They even sent me a handwritten thank you card for buying my dress there. I highly recommend Gilda's Bridal Touch to any bride!
Gilda's Bridal Touch was absolutely wonderful! This was the first shop I went to with my mom and sister to look for Read more...
Gilda's Bridal Touch was absolutely wonderful! This was the first shop I went to with my mom and sister to look for wedding gowns and I ended up leaving with my dream dress the same day! They had a huge selection and the sales people were super friendly. Weddings are supposed to be such happy occasions, it was nice that the people at Gilda's understand that and make you feel special. From the time you walk in the door you are welcomed and greeted with smiles. I really felt like they wanted to help me find the perfect dress for ME, not the most expensive dress they could talk me into. I brought in some magazine pictures with me of dresses that I liked and they actually had one in the store. That ended up being my perfect dress, and because it was in my size I was able to buy it off the rack for a good discount! We all loved Gilda's so much that we came back for the bridesmaid's dresses too! My sister even used them for her own wedding dress and bridesmaid's dresses when she got married, and we again received the same quality customer service. We just couldn't get over how wonderful the people who worked there were. They even sent me a handwritten thank you card for buying my dress there. I highly recommend Gilda's Bridal Touch to any bride! Read less
Services Used: Dress & Attire
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Annie
Wedding:
9/15/2007
5.0/5.0
I have been to a lot of store but this salon is the best! They have been so helpful and friendly that I felt so special everytime I go to their store. They assisted me choose my bridal gown and everything I needed for my wedding. Everything was easy and hassle-free. I highly recommend this store to everyone.
I have been to a lot of store but this salon is the best! They have been so helpful and friendly that I felt so special Read more...
I have been to a lot of store but this salon is the best! They have been so helpful and friendly that I felt so special everytime I go to their store. They assisted me choose my bridal gown and everything I needed for my wedding. Everything was easy and hassle-free. I highly recommend this store to everyone. Read less
Services Used: Dress & Attire
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kobes
Wedding:
8/11/2007
4.8/5.0
Gilda is great! She was so helpful and together we found the perfect dress. She also helped with the bridesmaid dresses and they fit the girls perfectly, despite all of them being out of town and us having to call in the measurements. I really enjoyed working with them.
Gilda is great! She was so helpful and together we found the perfect dress. She also helped with the bridesmaid dresses Read more...
Gilda is great! She was so helpful and together we found the perfect dress. She also helped with the bridesmaid dresses and they fit the girls perfectly, despite all of them being out of town and us having to call in the measurements. I really enjoyed working with them. Read less
Services Used: Dress & Attire
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danandkelly
Wedding:
7/15/2006
5.0/5.0
Gilda was wonderful to work with, she is very knowledgeable about her products as is the rest of her staff. Overall a great experience.
Gilda was wonderful to work with, she is very knowledgeable about her products as is the rest of her staff. Overall a Read more...
Gilda was wonderful to work with, she is very knowledgeable about her products as is the rest of her staff. Overall a great experience. Read less
Services Used: Dress & Attire
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