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Giron's Limousine Service Inc

Spencerville

LOCATION

Spencerville, US

WEBSITE

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Transportation

REVIEWS

2.0
out of 5.0
2.2/5.0
2.0/5.0
2.0/5.0
1.8/5.0
1.9/5.0
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Marckiz
Wedding:
6/8/2013
0.0/5.0
I too was a victim of the poor service and unprofessional staff and disrespectful wife of the owner of Girons Limo Service. I chose this company on strength of a friend that works there but NEVER EVER will I use there services again or refer anyone to this company. The pick ups were made late but the drivers were good and professional but one of the 2 limos I ordered had issues with the AC my wedding was pushed back 2 hours because of this and then a maintence crew was sent out to try and fix the limo in the parking of the church viewable to over 300 of my guest. I called the day of the wedding the day after and when I got back off my honeymoon and was brushed off numerous times and when I finally talked to the wife of the owner of the company she was absolutely rude disrespectful and even threatened me over the phone. I have reported them to the BBB and WMATC for this matter and in more research of the company I found out they have drivers who are not legally certified to operate or have the correct license to driver some of the limos. So if u want the proper respect and quality service for your money please call someone else because they are not the company for good service and quality vehicles and staff!
I too was a victim of the poor service and unprofessional staff and disrespectful wife of the owner of Girons Limo Read more...
I too was a victim of the poor service and unprofessional staff and disrespectful wife of the owner of Girons Limo Service. I chose this company on strength of a friend that works there but NEVER EVER will I use there services again or refer anyone to this company. The pick ups were made late but the drivers were good and professional but one of the 2 limos I ordered had issues with the AC my wedding was pushed back 2 hours because of this and then a maintence crew was sent out to try and fix the limo in the parking of the church viewable to over 300 of my guest. I called the day of the wedding the day after and when I got back off my honeymoon and was brushed off numerous times and when I finally talked to the wife of the owner of the company she was absolutely rude disrespectful and even threatened me over the phone. I have reported them to the BBB and WMATC for this matter and in more research of the company I found out they have drivers who are not legally certified to operate or have the correct license to driver some of the limos. So if u want the proper respect and quality service for your money please call someone else because they are not the company for good service and quality vehicles and staff! Read less
Services Used: Transportation
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Camilla
Wedding:
12/8/2012
4.9/5.0
Girons Limo was a fantastic Choice. The Chrysler 300 Limo was spacious and Comfortable very good price the driver was great i will definitely be using Girons Limo next time.
Girons Limo was a fantastic Choice. The Chrysler 300 Limo was spacious and Comfortable very good price the driver was Read more...
Girons Limo was a fantastic Choice. The Chrysler 300 Limo was spacious and Comfortable very good price the driver was great i will definitely be using Girons Limo next time. Read less
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
3.0/5.0
Great setting up the time and reserving the limo. The limos were dirty when I went to look at them, but I was told it was bc they didn't have time to clean it from the night before (I went on a Saturday morning). I even let it slide that Jose was 30 min late to the 10am meeting that HE set-up with me. I understood and it was fine. Jose was very responsive until the actual day of.

On the day of the driver was 45 minutes late. This resulted in a huge change of plan and we were not able to attend everything. Jose did call and apologize, however the driver did not. Jose told me he would extend the service or give me a partial refund. I told him we would see how late we needed the limo.

Our event ended on time. The next day, I tried calling Jose to discuss options for getting a refund. I also emailed him. Over the course of two weeks, I continually called and emailed and was ignored. I finally opened a dispute with my credit card company. I emailed Jose AGAIN to let him know. He finally responded and said he would give me a refund. I cancelled the dispute with my card and waited to see the refund. Nothing happened for two weeks, so I reopened the dispute with my credit card company and finally got my money back this week.

Giron's is great before your event. However, if you want to be on time and get all your money's worth, FIND SOMEONE ELSE! The limos are nice, but the late drivers and unresponsive sales people made sure I will never use Giron again!
Great setting up the time and reserving the limo. The limos were dirty when I went to look at them, but I was told it was Read more...
Great setting up the time and reserving the limo. The limos were dirty when I went to look at them, but I was told it was bc they didn't have time to clean it from the night before (I went on a Saturday morning). I even let it slide that Jose was 30 min late to the 10am meeting that HE set-up with me. I understood and it was fine. Jose was very responsive until the actual day of.

On the day of the driver was 45 minutes late. This resulted in a huge change of plan and we were not able to attend everything. Jose did call and apologize, however the driver did not. Jose told me he would extend the service or give me a partial refund. I told him we would see how late we needed the limo.

Our event ended on time. The next day, I tried calling Jose to discuss options for getting a refund. I also emailed him. Over the course of two weeks, I continually called and emailed and was ignored. I finally opened a dispute with my credit card company. I emailed Jose AGAIN to let him know. He finally responded and said he would give me a refund. I cancelled the dispute with my card and waited to see the refund. Nothing happened for two weeks, so I reopened the dispute with my credit card company and finally got my money back this week.

Giron's is great before your event. However, if you want to be on time and get all your money's worth, FIND SOMEONE ELSE! The limos are nice, but the late drivers and unresponsive sales people made sure I will never use Giron again! Read less
Services Used: Transportation
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Sunita
Wedding:
8/8/2010
0.0/5.0
I would never recommend this limo service to anyone. The quality of service is poor and their responsiveness is horrible. I had such a difficult time trying to book the limo because the person they have answering the phone and booking contracts is unreliable. I had to call her repeatedly to finally book the limo I wanted. I only booked their services because of their costs but in the end wished that I had paid the extra money. In spite of having the directions, the driver was not prepared and did not know where he was going which delayed us in getting to the church in time to take pictures before the ceremony. Most importantly, I got married in early August, it was hot outside and the Air Conditioning did not work in the limo. We complained and nothing was done about it. We were just told that the AC was working and that they dont' refund money. I will never refer this company to anyone, the response we received regarding our complaint about the AC was unacceptable and I am calling my credit card company to dispute the charge.
I would never recommend this limo service to anyone. The quality of service is poor and their responsiveness is horrible. Read more...
I would never recommend this limo service to anyone. The quality of service is poor and their responsiveness is horrible. I had such a difficult time trying to book the limo because the person they have answering the phone and booking contracts is unreliable. I had to call her repeatedly to finally book the limo I wanted. I only booked their services because of their costs but in the end wished that I had paid the extra money. In spite of having the directions, the driver was not prepared and did not know where he was going which delayed us in getting to the church in time to take pictures before the ceremony. Most importantly, I got married in early August, it was hot outside and the Air Conditioning did not work in the limo. We complained and nothing was done about it. We were just told that the AC was working and that they dont' refund money. I will never refer this company to anyone, the response we received regarding our complaint about the AC was unacceptable and I am calling my credit card company to dispute the charge. Read less
Services Used: Transportation
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