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Glamour Closet

San Francisco , CA

LOCATION

209 West Illinois Street
Chicago, IL 60654 US

PHONE

415-391-1515

WEBSITE

View website
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Dress & Attire

REVIEWS

4.3
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4.5/5.0
4.4/5.0
4.5/5.0
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Private User
Wedding:
4/10/2016
1.9/5.0
I arrived at the store 15 minutes prior to opening today hoping to be able to sign on the wait list so that I wouldn't be late to my other appointment. You can only be on a wait list and not do call-ahead appointments. Amber was at the desk and she was very busy playing on her phone. I talked to her through the glass and asked if I could sign in. She said wait until we open. I said I have another appointment when the store opens down the street so she told me to come by and sign up after that. She was s bit rude with her approach and blew me off. Definitely not the kind of attitude you anticipate when you lay down $1000+.

As I was attending my other appointment my friend signed me up. We returned at our suggested time (never did get the call for the timeframe they said they'd call) and she said, "Hi again," and gave me the rundown, then disappeared. I wasn't that amazed by the selection and the prices seemed reflective of any other bridal store I went to with brand new dresses. So we ended up just leaving. I didn't appreciate the attitude and I heard that some people who work at this store (maybe Amber?) leave negative reviews for other local bridal stores. That's just not cool.

All this being said, people do find their dresses here often. I just did not have a positive experience. To note, these dresses are sample dresses, so they'd been tried on a lot. They aren't "used," but they are demoed. Know this going in.
I arrived at the store 15 minutes prior to opening today hoping to be able to sign on the wait list so that I wouldn't be Read more...
I arrived at the store 15 minutes prior to opening today hoping to be able to sign on the wait list so that I wouldn't be late to my other appointment. You can only be on a wait list and not do call-ahead appointments. Amber was at the desk and she was very busy playing on her phone. I talked to her through the glass and asked if I could sign in. She said wait until we open. I said I have another appointment when the store opens down the street so she told me to come by and sign up after that. She was s bit rude with her approach and blew me off. Definitely not the kind of attitude you anticipate when you lay down $1000+.

As I was attending my other appointment my friend signed me up. We returned at our suggested time (never did get the call for the timeframe they said they'd call) and she said, "Hi again," and gave me the rundown, then disappeared. I wasn't that amazed by the selection and the prices seemed reflective of any other bridal store I went to with brand new dresses. So we ended up just leaving. I didn't appreciate the attitude and I heard that some people who work at this store (maybe Amber?) leave negative reviews for other local bridal stores. That's just not cool.

All this being said, people do find their dresses here often. I just did not have a positive experience. To note, these dresses are sample dresses, so they'd been tried on a lot. They aren't "used," but they are demoed. Know this going in. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.8/5.0
Great store! ended up buying my dress here after going to about 8 different stores. Only complaint i have is their trying on process, but i get it, otherwise the place would be a total mess. Highly recommend this store for brides who are trying to save a little bit of $, but who still want to look haute!
Great store! ended up buying my dress here after going to about 8 different stores. Only complaint i have is their trying Read more...
Great store! ended up buying my dress here after going to about 8 different stores. Only complaint i have is their trying on process, but i get it, otherwise the place would be a total mess. Highly recommend this store for brides who are trying to save a little bit of $, but who still want to look haute! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I purchased my wedding gown at Glamour Closet. It was a beautiful dress for under $1,000. The gal that helped me was extremely professional, patient, and was flexible to let me try on a few dresses several times. Once I chose "the dress" she was honest about the damage on the dress and referred me to one of their partners to do the work. I went to their referred vendor and was extremely happy. Alterations and some repairs were under $600 with an added bustle. I could not be more happy with Glamour Closet. Should I have decided to go somewhere else, my gown would have been $2900 + alterations and bustle. I ended up spending around $1700 for the entire thing. Happy Bride here.
I purchased my wedding gown at Glamour Closet. It was a beautiful dress for under $1,000. The gal that helped me was Read more...
I purchased my wedding gown at Glamour Closet. It was a beautiful dress for under $1,000. The gal that helped me was extremely professional, patient, and was flexible to let me try on a few dresses several times. Once I chose "the dress" she was honest about the damage on the dress and referred me to one of their partners to do the work. I went to their referred vendor and was extremely happy. Alterations and some repairs were under $600 with an added bustle. I could not be more happy with Glamour Closet. Should I have decided to go somewhere else, my gown would have been $2900 + alterations and bustle. I ended up spending around $1700 for the entire thing. Happy Bride here. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.9/5.0
This is the place to go if you're looking for a designer dress at a great price. The dresses are sample gowns but are in great condition. I got an amazing deal here on a beautiful La Sposa wedding dress! The associates are very helpful and my overall experience was excellent.
This is the place to go if you're looking for a designer dress at a great price. The dresses are sample gowns but are in Read more...
This is the place to go if you're looking for a designer dress at a great price. The dresses are sample gowns but are in great condition. I got an amazing deal here on a beautiful La Sposa wedding dress! The associates are very helpful and my overall experience was excellent. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
They were great in helping me pick my dress!
They were great in helping me pick my dress!
They were great in helping me pick my dress! Read less
Services Used: Dress & Attire
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Kristan
Wedding:
3/14/2015
5.0/5.0
Loved Glamour Closet! Went in here on a whim and found my wedding dress right away -- it was the first one I tried on! GC sells samples, excess inventory, and stuff straight from the runway for a significant discount. My dress was more than 50% off of the MSRP - and I never saw a dress elsewhere that could hold a candle to it.

Because of the limited inventory, it helps if you are a size 6 or 8 in regular street dresses as most of what they carry is size 10 & 12. (Still don't understand why wedding dress sizing isn't the same as regular dresses, but that's another story.)

The GC staff also gave me advice and recommendations for alterations. I went with one of the shops they recommended and got a 20% off discount off my alterations because of the referral too!

Definitely would recommend you stop by if you're in North Beach/FiDi in San Francisco!
Loved Glamour Closet! Went in here on a whim and found my wedding dress right away -- it was the first one I tried on! GC Read more...
Loved Glamour Closet! Went in here on a whim and found my wedding dress right away -- it was the first one I tried on! GC sells samples, excess inventory, and stuff straight from the runway for a significant discount. My dress was more than 50% off of the MSRP - and I never saw a dress elsewhere that could hold a candle to it.

Because of the limited inventory, it helps if you are a size 6 or 8 in regular street dresses as most of what they carry is size 10 & 12. (Still don't understand why wedding dress sizing isn't the same as regular dresses, but that's another story.)

The GC staff also gave me advice and recommendations for alterations. I went with one of the shops they recommended and got a 20% off discount off my alterations because of the referral too!

Definitely would recommend you stop by if you're in North Beach/FiDi in San Francisco! Read less
Services Used: Dress & Attire
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Tori
Wedding:
2/14/2015
4.8/5.0
Glamour Closet was the first place I went when I started my wedding dress search and, after trying eleven other boutiques in two states over several months, I returned there in desperation and found my dream dress with less than two months to go before my wedding. I can't tell you how relieved I was! At that stage other stores didn't even want to talk to me because my wedding was too close for me to get a custom order or do any major alterations. I'd either have to find a used one online, or hope that I found one at a place that sells dresses off the rack like GC.

On my second visit there I only picked one dress to try on, and it ended up fitting like a glove. I didn't need a SINGLE alteration except putting in the bustle. It was like it was made for me! Not to mention the fact that it was a brand new $2800 beaded/lace Martina Liana dress that I got for a mere $999! I found a total gem.

One bit of advice is that it helps to go into Glamour Closet with an open mind about what your dream dress looks like. I had been looking for a lace v-neck dress for months (and GC hardly had any), but it ended up being the strapless, beaded, sweetheart-neck fitted gown that I fell in love with. It probably also helps to go there more than once-- the stock changes every now and then, and it's a good idea to have the awesome sales ladies show you the new arrivals.

If you're short on time, looking for a great deal, and open to serendipity, add Glamour Closet to your list! I'm completely indebted to them.
Glamour Closet was the first place I went when I started my wedding dress search and, after trying eleven other boutiques Read more...
Glamour Closet was the first place I went when I started my wedding dress search and, after trying eleven other boutiques in two states over several months, I returned there in desperation and found my dream dress with less than two months to go before my wedding. I can't tell you how relieved I was! At that stage other stores didn't even want to talk to me because my wedding was too close for me to get a custom order or do any major alterations. I'd either have to find a used one online, or hope that I found one at a place that sells dresses off the rack like GC.

On my second visit there I only picked one dress to try on, and it ended up fitting like a glove. I didn't need a SINGLE alteration except putting in the bustle. It was like it was made for me! Not to mention the fact that it was a brand new $2800 beaded/lace Martina Liana dress that I got for a mere $999! I found a total gem.

One bit of advice is that it helps to go into Glamour Closet with an open mind about what your dream dress looks like. I had been looking for a lace v-neck dress for months (and GC hardly had any), but it ended up being the strapless, beaded, sweetheart-neck fitted gown that I fell in love with. It probably also helps to go there more than once-- the stock changes every now and then, and it's a good idea to have the awesome sales ladies show you the new arrivals.

If you're short on time, looking for a great deal, and open to serendipity, add Glamour Closet to your list! I'm completely indebted to them. Read less
Services Used: Dress & Attire
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Elena
Wedding:
11/2/2014
4.8/5.0
Glamour Closet has a great selection and great prices. Champagne is always a welcome touch as well. One critique as far as flexibility is that they only let you try on a certain amount of dresses during your visit. Having said that, I easily found my dress immediately and the sales staff was wonderful. We had to order my veil and the staff was accommodating here as well, allowing me to pick it up at my convenience. Most importantly, really fantastic dresses.
Glamour Closet has a great selection and great prices. Champagne is always a welcome touch as well. One critique as far as Read more...
Glamour Closet has a great selection and great prices. Champagne is always a welcome touch as well. One critique as far as flexibility is that they only let you try on a certain amount of dresses during your visit. Having said that, I easily found my dress immediately and the sales staff was wonderful. We had to order my veil and the staff was accommodating here as well, allowing me to pick it up at my convenience. Most importantly, really fantastic dresses. Read less
Services Used: Dress & Attire
Default vendor profile pic
Private User
Wedding:
6/29/2014
5.0/5.0
I had a great experience at Glamour Closet. The dresses are sample dresses, but they are all in excellent condition. The associate who helped me was wonderful. I easily found my dress there and would highly recommend the shop!
I had a great experience at Glamour Closet. The dresses are sample dresses, but they are all in excellent condition. The Read more...
I had a great experience at Glamour Closet. The dresses are sample dresses, but they are all in excellent condition. The associate who helped me was wonderful. I easily found my dress there and would highly recommend the shop! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
3.8/5.0
I bought a beautiful dress from Glamour Closet. My experience was fine, but I did wish the staff would have been a little more attentive. Maybe they assumed I wanted space, but it would have been nice for them to check in a little bit more with me and maybe help guide me. A lot of the dresses were not in the best shape (snagged, ripped, etc). I was lucky that my dress had just gotten in that morning so it was still in very good shape. I did get a great deal ($700 on a formerly $1,200 dress). I would recommend the place, but I know it can be hit or miss. I have known several people to get beautiful dresses there though.
I bought a beautiful dress from Glamour Closet. My experience was fine, but I did wish the staff would have been a little Read more...
I bought a beautiful dress from Glamour Closet. My experience was fine, but I did wish the staff would have been a little more attentive. Maybe they assumed I wanted space, but it would have been nice for them to check in a little bit more with me and maybe help guide me. A lot of the dresses were not in the best shape (snagged, ripped, etc). I was lucky that my dress had just gotten in that morning so it was still in very good shape. I did get a great deal ($700 on a formerly $1,200 dress). I would recommend the place, but I know it can be hit or miss. I have known several people to get beautiful dresses there though. Read less
Services Used: Dress & Attire
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