130x130_sq_1367862450019-gcchicago

Glamour Closet

San Francisco , CA

LOCATION

209 West Illinois Street
Chicago, IL US 60654 (map)

PHONE

415-391-1515

WEBSITE

View website
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Dress & Attire

REVIEWS

4.4
out of 5.0
4.5/5.0
4.4/5.0
4.5/5.0
4.4/5.0
4.1/5.0
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Elena
Wedding:
11/2/2014
4.8/5.0
Glamour Closet has a great selection and great prices. Champagne is always a welcome touch as well. One critique as far as flexibility is that they only let you try on a certain amount of dresses during your visit. Having said that, I easily found my dress immediately and the sales staff was wonderful. We had to order my veil and the staff was accommodating here as well, allowing me to pick it up at my convenience. Most importantly, really fantastic dresses.
Glamour Closet has a great selection and great prices. Champagne is always a welcome touch as well. One critique as far as Read more...
Glamour Closet has a great selection and great prices. Champagne is always a welcome touch as well. One critique as far as flexibility is that they only let you try on a certain amount of dresses during your visit. Having said that, I easily found my dress immediately and the sales staff was wonderful. We had to order my veil and the staff was accommodating here as well, allowing me to pick it up at my convenience. Most importantly, really fantastic dresses. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
They were great in helping me pick my dress!
They were great in helping me pick my dress!
They were great in helping me pick my dress! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.9/5.0
This is the place to go if you're looking for a designer dress at a great price. The dresses are sample gowns but are in great condition. I got an amazing deal here on a beautiful La Sposa wedding dress! The associates are very helpful and my overall experience was excellent.
This is the place to go if you're looking for a designer dress at a great price. The dresses are sample gowns but are in Read more...
This is the place to go if you're looking for a designer dress at a great price. The dresses are sample gowns but are in great condition. I got an amazing deal here on a beautiful La Sposa wedding dress! The associates are very helpful and my overall experience was excellent. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.2/5.0
They were awesome! Not pushy at all, and really helped me to find the perfect dress for me. Way better than tons other places I went to and did not go for the shotgun method of shopping, but really targeted dresses to what I wanted.

Also, they were super flexible; I needed them to hold my dress for a few weeks after I bought it and they were able to do so.

Only thing is when I went back once to try it on after it was already bought (they told me to drop by whenever to do it, and did not want me to schedule an appt), I did have to wait about 30min for service, but in all fairness, there was another two brides trying on dresses so I gave them their space.
They were awesome! Not pushy at all, and really helped me to find the perfect dress for me. Way better than tons other Read more...
They were awesome! Not pushy at all, and really helped me to find the perfect dress for me. Way better than tons other places I went to and did not go for the shotgun method of shopping, but really targeted dresses to what I wanted.

Also, they were super flexible; I needed them to hold my dress for a few weeks after I bought it and they were able to do so.

Only thing is when I went back once to try it on after it was already bought (they told me to drop by whenever to do it, and did not want me to schedule an appt), I did have to wait about 30min for service, but in all fairness, there was another two brides trying on dresses so I gave them their space. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.6/5.0
Love them! Was able to fit me in in less than an hour for a walk in, during the hour I was able to browse and find the perfect dress!
Love them! Was able to fit me in in less than an hour for a walk in, during the hour I was able to browse and find the Read more...
Love them! Was able to fit me in in less than an hour for a walk in, during the hour I was able to browse and find the perfect dress! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.3/5.0
These ladies were great and very helpful! You do need to go ahead of time to wait in line and many people were not able to try on dresses.
These ladies were great and very helpful! You do need to go ahead of time to wait in line and many people were not able to Read more...
These ladies were great and very helpful! You do need to go ahead of time to wait in line and many people were not able to try on dresses. Read less
Services Used: Dress & Attire
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Private User
Wedding:
6/29/2014
5.0/5.0
I had a great experience at Glamour Closet. The dresses are sample dresses, but they are all in excellent condition. The associate who helped me was wonderful. I easily found my dress there and would highly recommend the shop!
I had a great experience at Glamour Closet. The dresses are sample dresses, but they are all in excellent condition. The Read more...
I had a great experience at Glamour Closet. The dresses are sample dresses, but they are all in excellent condition. The associate who helped me was wonderful. I easily found my dress there and would highly recommend the shop! Read less
Services Used: Dress & Attire
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Jenn
Wedding:
4/26/2014
5.0/5.0
I only went to two stores to look for my wedding dress. The first store in Burlingame was a horrific experience that when I walked into Glamour Closet, i received AWESOME service and I was surprised by the dresses they had.. they weren't OVER the top crazy looking dresses but sample sizes that fit me perfectly.. I bought my dress and didnt spend an arm and a leg..
I only went to two stores to look for my wedding dress. The first store in Burlingame was a horrific experience that when Read more...
I only went to two stores to look for my wedding dress. The first store in Burlingame was a horrific experience that when I walked into Glamour Closet, i received AWESOME service and I was surprised by the dresses they had.. they weren't OVER the top crazy looking dresses but sample sizes that fit me perfectly.. I bought my dress and didnt spend an arm and a leg.. Read less
Services Used: Dress & Attire
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mira
Wedding:
11/2/2013
5.0/5.0
This bridal shop was the first dress I tried on and ended up coming back to buy! Their staff was so helpful and took their time to help me try on many dresses and make my decision. They weren't pushy and gave me their true opinions on dresses, which meant a lot. Their prices are great and they have a wide selection of one of a kind dresses. I received so many compliments on my dress during my wedding and people raved over how amazing it was!
This bridal shop was the first dress I tried on and ended up coming back to buy! Their staff was so helpful and took their Read more...
This bridal shop was the first dress I tried on and ended up coming back to buy! Their staff was so helpful and took their time to help me try on many dresses and make my decision. They weren't pushy and gave me their true opinions on dresses, which meant a lot. Their prices are great and they have a wide selection of one of a kind dresses. I received so many compliments on my dress during my wedding and people raved over how amazing it was! Read less
Services Used: Dress & Attire
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Anne
Wedding:
10/19/2013
4.8/5.0
I went to Glamour Closet today with my mom and a friend. It was the first place I had gone to try on wedding dresses, and I chose Glamour Closet because a friend recommended them to me. They have great prices on designer dresses! You have to be okay with buying them off the rack, because that's all they do. We showed up just after they opened at 11am and we were the only ones there. You don't need to book an appt here, so we showed up early so we would be sure to get service. You just walk around and "tag" the dresses you want to try on and they bring them to the back when you're ready to start trying them on. I worked with Liz, she was SO nice and helpful and really fun to work with! I tried on about 7 dresses, and I liked all of them! There was one that I really liked with these cool straps and a low back, and Liz went out onto the floor and picked out another dress for me to try on based on the elements of the ones I liked. This dress that she picked out was so amazing, looked and felt great, and I couldn't say no... so I bought it!! My budget was $1000 but I ended up spending $1075 + tax = $1169 (the dress is $1800 in the designer store and online) on this dress because me my mom and my friend just loved it so much. Liz and Amanda (the other girl working) had really helpful things to say about alterations and such, and I just had a wonderful experience here. The reason I say 4.0 for flexibility is because what is there on the floor is all they have. You can't order different sizes or anything, and some of the dresses can be a little dirty since many people may have tried them on (although none of the dresses have ever been worn to an event before - just tried on in stores). So in that sense they aren't flexible. But otherwise this is a great boutique and I highly recommend trying it out!
I went to Glamour Closet today with my mom and a friend. It was the first place I had gone to try on wedding dresses, and Read more...
I went to Glamour Closet today with my mom and a friend. It was the first place I had gone to try on wedding dresses, and I chose Glamour Closet because a friend recommended them to me. They have great prices on designer dresses! You have to be okay with buying them off the rack, because that's all they do. We showed up just after they opened at 11am and we were the only ones there. You don't need to book an appt here, so we showed up early so we would be sure to get service. You just walk around and "tag" the dresses you want to try on and they bring them to the back when you're ready to start trying them on. I worked with Liz, she was SO nice and helpful and really fun to work with! I tried on about 7 dresses, and I liked all of them! There was one that I really liked with these cool straps and a low back, and Liz went out onto the floor and picked out another dress for me to try on based on the elements of the ones I liked. This dress that she picked out was so amazing, looked and felt great, and I couldn't say no... so I bought it!! My budget was $1000 but I ended up spending $1075 + tax = $1169 (the dress is $1800 in the designer store and online) on this dress because me my mom and my friend just loved it so much. Liz and Amanda (the other girl working) had really helpful things to say about alterations and such, and I just had a wonderful experience here. The reason I say 4.0 for flexibility is because what is there on the floor is all they have. You can't order different sizes or anything, and some of the dresses can be a little dirty since many people may have tried them on (although none of the dresses have ever been worn to an event before - just tried on in stores). So in that sense they aren't flexible. But otherwise this is a great boutique and I highly recommend trying it out! Read less
Services Used: Dress & Attire
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Elaine
Wedding:
10/4/2013
5.0/5.0
I said YES to the dress this afternoon! On a whim, with my best friend at my side, we walked in to the store about half an hour after they opened on a Saturday. This was the first wedding boutique store I went to.. and my last! I read some reviews but since it was my first time trying on wedding dresses, I really had no idea what I was in for. By the time I signed in, they were 5 brides deep and I was sixth in line! Debbie did a wonderful job giving me (and another bride to be after me) the lay of the land. While waiting for more clips to be available, my friend and I perused the racks.

Then just like that, Debbie was back to help me! (She is my fairy godmother incarnated!) She pulled all the dresses I pinned and we talked about the wedding venue and timing and style I had in mind. I tried on this trumpet style dress I pinned earlier with a one shoulder look with flowers. It looked good on me but I was afraid that I would spend the rest of my wedding day fussing over this one sleeve. Debbie came to the rescue and pulled about 3 more dresses that I wouldn't even think would work with my body type. The fourth dress I tried on was it! (But I didn't realize until I saw the picture that my friend took of me with the veil on! Debbie let me try it back on a second time and let me just hang out in it while I decided.) Yes ladies, they let you take pictures here while you try on the dresses! I will definitely recommend this place to future brides.
I said YES to the dress this afternoon! On a whim, with my best friend at my side, we walked in to the store about half an Read more...
I said YES to the dress this afternoon! On a whim, with my best friend at my side, we walked in to the store about half an hour after they opened on a Saturday. This was the first wedding boutique store I went to.. and my last! I read some reviews but since it was my first time trying on wedding dresses, I really had no idea what I was in for. By the time I signed in, they were 5 brides deep and I was sixth in line! Debbie did a wonderful job giving me (and another bride to be after me) the lay of the land. While waiting for more clips to be available, my friend and I perused the racks.

Then just like that, Debbie was back to help me! (She is my fairy godmother incarnated!) She pulled all the dresses I pinned and we talked about the wedding venue and timing and style I had in mind. I tried on this trumpet style dress I pinned earlier with a one shoulder look with flowers. It looked good on me but I was afraid that I would spend the rest of my wedding day fussing over this one sleeve. Debbie came to the rescue and pulled about 3 more dresses that I wouldn't even think would work with my body type. The fourth dress I tried on was it! (But I didn't realize until I saw the picture that my friend took of me with the veil on! Debbie let me try it back on a second time and let me just hang out in it while I decided.) Yes ladies, they let you take pictures here while you try on the dresses! I will definitely recommend this place to future brides. Read less
Services Used: Dress & Attire
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Rebecca
Wedding:
9/21/2013
5.0/5.0
I thought I knew what I was looking for in my wedding gown, but I was wrong! We checked out Glamour Closet because an appointment was not required and we were last minute shopping. I not only found the perfect dress, but it was in my budget, too!
I thought I knew what I was looking for in my wedding gown, but I was wrong! We checked out Glamour Closet because an Read more...
I thought I knew what I was looking for in my wedding gown, but I was wrong! We checked out Glamour Closet because an appointment was not required and we were last minute shopping. I not only found the perfect dress, but it was in my budget, too! Read less
Services Used: Dress & Attire
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Cherry
Wedding:
9/7/2013
5.0/5.0
The Glamour Closet has a great collection of beautiful gowns at a fair price.
The Glamour Closet has a great collection of beautiful gowns at a fair price.
The Glamour Closet has a great collection of beautiful gowns at a fair price. Read less
Services Used: Dress & Attire
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Cynthia
Wedding:
5/24/2013
5.0/5.0
I knew I wanted a beautifully tailored designer dress but did not have the $5,000+ budget. I was referred to Glamour Closet by a friend of a friend and was so excited to find my dream dress designer - Amsale - and a "last year" sample of the dress I loved for half the retail price! It was timeless, chic and looked like something that you would have seen on Grace Kelly or Jackie O - two of my style icons.

A little known fact is that Glamour Closet is where Marina Morrison in SF sends their sample dresses. I will probably get in trouble saying this! You can find the following names there - Carolina Herrera, Vera Wang, Anne Barge, Judd Wadell, Lazaro, Monique Lhuillier, Oscar de la Renta and many others.

Note most designer samples are a size 8 in bridal which is really like a size for normal people. You can score up to 50% off the retail price but remember to factor in alterations which you have to do with ANY dress even of purchased made to order from a bridal boutique. Unlike a bridal boutique, you may have to pay for dry cleaning if the dress is a little shop worn from others trying it on. I paid $250 for dry cleaning at a top of the line cleaner in LA and $500 on alterations to take up the hem and take my dress in a size.

The best part about Glamour Closet is being able to leave the store with your DESIGNER dress!
I knew I wanted a beautifully tailored designer dress but did not have the $5,000+ budget. I was referred to Glamour Read more...
I knew I wanted a beautifully tailored designer dress but did not have the $5,000+ budget. I was referred to Glamour Closet by a friend of a friend and was so excited to find my dream dress designer - Amsale - and a "last year" sample of the dress I loved for half the retail price! It was timeless, chic and looked like something that you would have seen on Grace Kelly or Jackie O - two of my style icons.

A little known fact is that Glamour Closet is where Marina Morrison in SF sends their sample dresses. I will probably get in trouble saying this! You can find the following names there - Carolina Herrera, Vera Wang, Anne Barge, Judd Wadell, Lazaro, Monique Lhuillier, Oscar de la Renta and many others.

Note most designer samples are a size 8 in bridal which is really like a size for normal people. You can score up to 50% off the retail price but remember to factor in alterations which you have to do with ANY dress even of purchased made to order from a bridal boutique. Unlike a bridal boutique, you may have to pay for dry cleaning if the dress is a little shop worn from others trying it on. I paid $250 for dry cleaning at a top of the line cleaner in LA and $500 on alterations to take up the hem and take my dress in a size.

The best part about Glamour Closet is being able to leave the store with your DESIGNER dress! Read less
Services Used: Dress & Attire
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Monica
Wedding:
4/13/2013
5.0/5.0
I am so glad I went to the GC for my wedding dress OMG. Unreal selection and unreal prices of previous seasons wedding gowns. I read about it in a forward to a DIY wedding book and thank god they had a store in LA!! I was going to fly up to SF to go because it sounded so amazing (they have three stores -- one in SF, Chicago and LA). They only let you try on 7 (or was it 8?) dresses, which is odd, but they insist if they let you try on everything it just gets overwhelming. Miraculously, I found a dress and it was only the fourth or fifth one I tried on. It was a Vera Wang fairy princess dress and it was all I dreamed of in a dress and more. People are still talking about my dress and my wedding was a month ago. The selection was amazing at the store and the ladies helping us were so great. I would suggest going on a weekday, as I'm sure the small shop with only two dressing rooms gets totally wild on the weekends. I would never have found a dress this amazing anywhere else. Don't walk to TGC, RUN! I'm literally telling everyone and anyone who's in a relationship, maybe getting engaged they must go to TGC.
I am so glad I went to the GC for my wedding dress OMG. Unreal selection and unreal prices of previous seasons wedding Read more...
I am so glad I went to the GC for my wedding dress OMG. Unreal selection and unreal prices of previous seasons wedding gowns. I read about it in a forward to a DIY wedding book and thank god they had a store in LA!! I was going to fly up to SF to go because it sounded so amazing (they have three stores -- one in SF, Chicago and LA). They only let you try on 7 (or was it 8?) dresses, which is odd, but they insist if they let you try on everything it just gets overwhelming. Miraculously, I found a dress and it was only the fourth or fifth one I tried on. It was a Vera Wang fairy princess dress and it was all I dreamed of in a dress and more. People are still talking about my dress and my wedding was a month ago. The selection was amazing at the store and the ladies helping us were so great. I would suggest going on a weekday, as I'm sure the small shop with only two dressing rooms gets totally wild on the weekends. I would never have found a dress this amazing anywhere else. Don't walk to TGC, RUN! I'm literally telling everyone and anyone who's in a relationship, maybe getting engaged they must go to TGC. Read less
Services Used: Dress & Attire
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ashley
Wedding:
12/31/2012
4.9/5.0
Glamour Closet was great! It was the first bridal shop my wife and I went to and it turned out that we both left with dresses in our hands! We selected our 5-7 dresses we wanted to try on, and we did not like either of them. Then Jessica (i believe that was who helped us), went back out on the floor and pulled about three others she thought we would like. Out of those, was "the one".
The price was outstanding! I recommend this place to anyone!
Glamour Closet was great! It was the first bridal shop my wife and I went to and it turned out that we both left with Read more...
Glamour Closet was great! It was the first bridal shop my wife and I went to and it turned out that we both left with dresses in our hands! We selected our 5-7 dresses we wanted to try on, and we did not like either of them. Then Jessica (i believe that was who helped us), went back out on the floor and pulled about three others she thought we would like. Out of those, was "the one".
The price was outstanding! I recommend this place to anyone! Read less
Services Used: Dress & Attire
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Cristina
Wedding:
12/26/2012
3.5/5.0
Bought a Maggie sottero gown for half of the price and it was in excellent condition
Bought a Maggie sottero gown for half of the price and it was in excellent condition
Bought a Maggie sottero gown for half of the price and it was in excellent condition Read less
Services Used: Dress & Attire
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Tanya
Wedding:
11/11/2012
4.0/5.0
I had a great experience, and found my dream dress!
I went in thinking the dresses were all too formal for my wedding, and I pulled a bunch of stuff that either didn't fit or was too ornate. I'm a size 10/12, so there were only about 50 dresses in that range - which is normal for samples.
They pulled some stuff I would never have picked, and ended up finding a winner!!! The staff was really nice, and knew what they were doing.
I had a great experience, and found my dream dress!
I went in thinking the dresses were all too formal for my wedding, Read more...
I had a great experience, and found my dream dress!
I went in thinking the dresses were all too formal for my wedding, and I pulled a bunch of stuff that either didn't fit or was too ornate. I'm a size 10/12, so there were only about 50 dresses in that range - which is normal for samples.
They pulled some stuff I would never have picked, and ended up finding a winner!!! The staff was really nice, and knew what they were doing. Read less
Services Used: Dress & Attire
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Abby
Wedding:
9/15/2012
4.0/5.0
I definitely recommend the Glamour Closet as a place to check out when looking for a wedding dress. They have a great selection and very good customer service. I had something very specific in mind when I started the dress search. I wanted something simple, not too big, off-white and nothing too "glitzy." The Glamour Closet had a bunch of dresses that fit that description. It's first come first serve (no appointments). They have a very rigid process about how many dresses you can take in with you. If you've got the time, plan to be there for a bit and get there early! The people that work there were awesome. Every bride gets a designated person. It's a very easygoing environment too. One downside is that some of the dresses have been handled quite a bit and may need a lot of alternations to get the dress fixed up. I didn't have that problem, but saw some dresses that needed serious work. My understanding is that that the alterations can get expensive too. The other thing is that the dresses aren't cheap! These designer gowns are pretty expensive. I swore that I would only spend $1,000 because you wear it once, but walked out spending $2,200. I'm really happy with what I ended up with though. I used the seamstress that they recommended and spent very little on alterations.
I definitely recommend the Glamour Closet as a place to check out when looking for a wedding dress. They have a great Read more...
I definitely recommend the Glamour Closet as a place to check out when looking for a wedding dress. They have a great selection and very good customer service. I had something very specific in mind when I started the dress search. I wanted something simple, not too big, off-white and nothing too "glitzy." The Glamour Closet had a bunch of dresses that fit that description. It's first come first serve (no appointments). They have a very rigid process about how many dresses you can take in with you. If you've got the time, plan to be there for a bit and get there early! The people that work there were awesome. Every bride gets a designated person. It's a very easygoing environment too. One downside is that some of the dresses have been handled quite a bit and may need a lot of alternations to get the dress fixed up. I didn't have that problem, but saw some dresses that needed serious work. My understanding is that that the alterations can get expensive too. The other thing is that the dresses aren't cheap! These designer gowns are pretty expensive. I swore that I would only spend $1,000 because you wear it once, but walked out spending $2,200. I'm really happy with what I ended up with though. I used the seamstress that they recommended and spent very little on alterations. Read less
Services Used: Dress & Attire
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Alyssa
Wedding:
5/26/2012
4.0/5.0
I bought my wedding dress and veil here. They sell a mix of new, overstock and sample wedding dresses. The sizes are limited, mostly 8s and 10s. So this is not for everybody, but try it - you might luck out! I found a dress that was in the style I was looking for, in good condition, fit perfectly, and was about 40% off.
I bought my wedding dress and veil here. They sell a mix of new, overstock and sample wedding dresses. The sizes are Read more...
I bought my wedding dress and veil here. They sell a mix of new, overstock and sample wedding dresses. The sizes are limited, mostly 8s and 10s. So this is not for everybody, but try it - you might luck out! I found a dress that was in the style I was looking for, in good condition, fit perfectly, and was about 40% off. Read less
Services Used: Dress & Attire
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DS
Wedding:
12/17/2011
5.0/5.0
I thought shopping for a wedding dress would be hard, but I was wrong. I tried on 5 dresses at Glamour Closet, and ended up buying the first one I tried on! I received very gracious help getting in and out of the dresses, and the whole process took under 2 hours. I bought my strapless ivory satin gown, Priscilla of Boston 2010, for less than half the retail price, and it was in almost new condition. A stranger came up to me while I was at the checkout counter to tell me how "fashionable" my dress was and how good I looked in it! I have received many, many compliments on the dress and I never doubted that it was the right one for me. What a surprisingly great experience!
I thought shopping for a wedding dress would be hard, but I was wrong. I tried on 5 dresses at Glamour Closet, and ended Read more...
I thought shopping for a wedding dress would be hard, but I was wrong. I tried on 5 dresses at Glamour Closet, and ended up buying the first one I tried on! I received very gracious help getting in and out of the dresses, and the whole process took under 2 hours. I bought my strapless ivory satin gown, Priscilla of Boston 2010, for less than half the retail price, and it was in almost new condition. A stranger came up to me while I was at the checkout counter to tell me how "fashionable" my dress was and how good I looked in it! I have received many, many compliments on the dress and I never doubted that it was the right one for me. What a surprisingly great experience! Read less
Services Used: Dress & Attire
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Ashley
Wedding:
9/10/2011
4.3/5.0
Bought my Amsale Coco wedding dress here for 1/2 off! The dress was perfect for my wedding. The staff was very friendly and helpful. Found my perfect dress at a price I could afford.
Bought my Amsale Coco wedding dress here for 1/2 off! The dress was perfect for my wedding. The staff was very friendly Read more...
Bought my Amsale Coco wedding dress here for 1/2 off! The dress was perfect for my wedding. The staff was very friendly and helpful. Found my perfect dress at a price I could afford. Read less
Services Used: Dress & Attire
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mrandmrslarry
Wedding:
3/26/2011
5.0/5.0
I got a gorgeous, current, designer dress for an amazing price. The staff at Glamour Closet is so helpful, and there is no pressure to buy and no "up-selling." My dress was the dress I had always dreamed about and I never had to feel bad about the cost. Check them out!
I got a gorgeous, current, designer dress for an amazing price. The staff at Glamour Closet is so helpful, and there is no Read more...
I got a gorgeous, current, designer dress for an amazing price. The staff at Glamour Closet is so helpful, and there is no pressure to buy and no "up-selling." My dress was the dress I had always dreamed about and I never had to feel bad about the cost. Check them out! Read less
Services Used: Dress & Attire
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April LaValley
Wedding:
7/31/2010
5.0/5.0
What a fantastic dress shop!!!!

I found my wedding dress at the first place I looked - because of Glamour Closet, I had to look no further!

First of all, the whole experience was calm, organized and lovely. You simply come in, sign up and wait your turn. There are very few people in the store at a time (due to the sign-in system), so the selection of dresses is enjoyable and relaxed. You have time to really take in the dresses and make selections without other reaching in or competing for the gowns.

My budget was under $1000 and I had at least 10 amazing dresses to choose from. The dress I purchased was a designer La Sposa dress I bought for $800 (WELL below retail). To be honest, if you budget was $3000, I think you could have any designer gown in the shop.

A note about decor: The space is clean and chic. The dressing rooms area, while small, is very pretty with a large wall-sized mirror and a nice wooden stage. It feels modern yet warm and inviting.

The staff are very helpful and down to earth. They give you real advice in order to help you find the right dress. They are not concerned about making a sale, but simply assisting you.

Amazing spot!
What a fantastic dress shop!!!!

I found my wedding dress at the first place I looked - because of Glamour Read more...
What a fantastic dress shop!!!!

I found my wedding dress at the first place I looked - because of Glamour Closet, I had to look no further!

First of all, the whole experience was calm, organized and lovely. You simply come in, sign up and wait your turn. There are very few people in the store at a time (due to the sign-in system), so the selection of dresses is enjoyable and relaxed. You have time to really take in the dresses and make selections without other reaching in or competing for the gowns.

My budget was under $1000 and I had at least 10 amazing dresses to choose from. The dress I purchased was a designer La Sposa dress I bought for $800 (WELL below retail). To be honest, if you budget was $3000, I think you could have any designer gown in the shop.

A note about decor: The space is clean and chic. The dressing rooms area, while small, is very pretty with a large wall-sized mirror and a nice wooden stage. It feels modern yet warm and inviting.

The staff are very helpful and down to earth. They give you real advice in order to help you find the right dress. They are not concerned about making a sale, but simply assisting you.

Amazing spot! Read less
Services Used: Dress & Attire
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Kingston
Wedding:
3/13/2010
4.6/5.0
It was the second place I went to for dress hunting. I was just recently engaged, so I had all the time in the world to look for a dress. Going there, I didn't have much expectation but was hoping to be able to get a dress off the rack without any alterations. Two hours later, I was walking out of the store with dress in hand and more than half of the original price of the dress. They did have a limited amount of style for my size, but the selection was there. I suggest this place if you're not really sure what kind of dress you want and don't want to spend half your budget on a dress.
It was the second place I went to for dress hunting. I was just recently engaged, so I had all the time in the world to Read more...
It was the second place I went to for dress hunting. I was just recently engaged, so I had all the time in the world to look for a dress. Going there, I didn't have much expectation but was hoping to be able to get a dress off the rack without any alterations. Two hours later, I was walking out of the store with dress in hand and more than half of the original price of the dress. They did have a limited amount of style for my size, but the selection was there. I suggest this place if you're not really sure what kind of dress you want and don't want to spend half your budget on a dress. Read less
Services Used: Dress & Attire
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Sara
Wedding:
10/10/2009
5.0/5.0
Great place to find a dress if you have the patience. I highly recommend going during the week or early in the morning to miss the crowds. I purchased the most beautiful Vera Wang dress I have ever seen for 1/4th the normal price. Definately worth the trip!
Great place to find a dress if you have the patience. I highly recommend going during the week or early in the morning to Read more...
Great place to find a dress if you have the patience. I highly recommend going during the week or early in the morning to miss the crowds. I purchased the most beautiful Vera Wang dress I have ever seen for 1/4th the normal price. Definately worth the trip! Read less
Services Used: Dress & Attire
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anna_tinyee
Wedding:
10/3/2009
4.7/5.0
I ended up buying the first dress that I tried on at Glamour Closet. This store sells only sample dresses, so if you're looking for a high-end bridal boutique that serves you champagne while you're trying to find that perfect dress, you should go elsewhere. I was the first person in line on a Saturday morning, and that allowed me to be the first one to go in the fitting room. I highly recommend getting there early because it's a first-come, first-serve when it comes to the dressing room. The sales staff is extremely helpful and friendly. You can find some really get value dresses if you're willing to look through the racks.
I ended up buying the first dress that I tried on at Glamour Closet. This store sells only sample dresses, so if you're Read more...
I ended up buying the first dress that I tried on at Glamour Closet. This store sells only sample dresses, so if you're looking for a high-end bridal boutique that serves you champagne while you're trying to find that perfect dress, you should go elsewhere. I was the first person in line on a Saturday morning, and that allowed me to be the first one to go in the fitting room. I highly recommend getting there early because it's a first-come, first-serve when it comes to the dressing room. The sales staff is extremely helpful and friendly. You can find some really get value dresses if you're willing to look through the racks. Read less
Services Used: Dress & Attire
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veraw
Wedding:
9/12/2009
3.8/5.0
They had a good sale around the time I was shopping, 10-15% off selected dresses. I appreciate that they were organized, and provided good service once it's your turn. The place, however, is small. I went on a weekend and it was SUPER crowded. They don't accept appointments, so it's first-come first serve. This is not a place for someone without patience. :)
They had a good sale around the time I was shopping, 10-15% off selected dresses. I appreciate that they were organized, Read more...
They had a good sale around the time I was shopping, 10-15% off selected dresses. I appreciate that they were organized, and provided good service once it's your turn. The place, however, is small. I went on a weekend and it was SUPER crowded. They don't accept appointments, so it's first-come first serve. This is not a place for someone without patience. :) Read less
Services Used: Dress & Attire
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Kristi
Wedding:
8/15/2009
5.0/5.0
I found the designer dress of my dreams for what I was budgeting for a knock-off!! I did have to get it altered as it was a sample, but that also meant that NO ONE ELSE had it as it was never produced. The girls were great and there was no pressure to buy, which was the common feeling at other boutiques. Have fun digging through the racks of wonders and keep an open mind as everything is off the rack. I love you Glamour Closet!!
I found the designer dress of my dreams for what I was budgeting for a knock-off!! I did have to get it altered as it was Read more...
I found the designer dress of my dreams for what I was budgeting for a knock-off!! I did have to get it altered as it was a sample, but that also meant that NO ONE ELSE had it as it was never produced. The girls were great and there was no pressure to buy, which was the common feeling at other boutiques. Have fun digging through the racks of wonders and keep an open mind as everything is off the rack. I love you Glamour Closet!! Read less
Services Used: Dress & Attire
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May
Wedding:
8/15/2009
3.0/5.0
I bought my dress from a sample sale from Glamour closet. It was originally $1,200 and was on sale for $500. After waiting in line for like 2 hours in the cold, batches of maybe 20 girls at a time get an hour to go in and try dresses that have been stepped on and thrown around. Luciky I was in the front of the line and got in as the first group. Their dresses were ok, not the prettiest. Being under pressure of time running out, I bought my dress thinking it was a DEEP discount and I can't go wrong with it. After taking it home, and looking it up online, I found out the style was from 2 years ago. The original price is DEFINITELY over-priced, even the $500 price tag is still over-priced. I ended up not liking it anymore and saw much nicer dresses selling online in the $200 range. I bought another dress for $200 and did nothing with the one I got from Glamour closet. It's on eBay but hasn't sold. Guess when you're not in pressure to buy, the dress is not that Glamour anymore.
I bought my dress from a sample sale from Glamour closet. It was originally $1,200 and was on sale for $500. After waiting Read more...
I bought my dress from a sample sale from Glamour closet. It was originally $1,200 and was on sale for $500. After waiting in line for like 2 hours in the cold, batches of maybe 20 girls at a time get an hour to go in and try dresses that have been stepped on and thrown around. Luciky I was in the front of the line and got in as the first group. Their dresses were ok, not the prettiest. Being under pressure of time running out, I bought my dress thinking it was a DEEP discount and I can't go wrong with it. After taking it home, and looking it up online, I found out the style was from 2 years ago. The original price is DEFINITELY over-priced, even the $500 price tag is still over-priced. I ended up not liking it anymore and saw much nicer dresses selling online in the $200 range. I bought another dress for $200 and did nothing with the one I got from Glamour closet. It's on eBay but hasn't sold. Guess when you're not in pressure to buy, the dress is not that Glamour anymore. Read less
Services Used: Dress & Attire
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tinatina
Wedding:
4/18/2009
2.5/5.0
Shortly after getting engaged, I went to Glamour Closet, alone, and on a whim only because it was an unusually sunny day in San Francisco, perfect for walking around downtown and this is the only wedding gown operation in town that doesn't require a reservation. Thirty minutes later, I walked out with my dream dress: a silk chiffon Jenny Lee, simple, elegant, timeless - perfect for my vintage inspired wedding. And the price tag didn't set me back nearly as much as I thought it would. I can't say enough wonderful things about Glamour Closet.

So why the 2.5 stars??? Because the tailor they recommended was awful! It's called Janene's Bridal in Alameda. Janene was expensive and she did a lousy job. I had a bulging seam on one side of my bust and my hem was uneven. I mean come on! It's just a hem. The one thing that came out good was the bustle, but unfortunately it fell apart within minutes. What's worse is she was terribly rude. During one visit, she told my mother to please not place her coffee on the COFFEE table. Um, What's the point of having a coffee table if people can't set their Sarbucks on it.

So I give Glamour Closet 5 stars for selling me a gorgeous dress at a great price, and 0 stars for sending me to a tailor that ruined it.
Shortly after getting engaged, I went to Glamour Closet, alone, and on a whim only because it was an unusually sunny day Read more...
Shortly after getting engaged, I went to Glamour Closet, alone, and on a whim only because it was an unusually sunny day in San Francisco, perfect for walking around downtown and this is the only wedding gown operation in town that doesn't require a reservation. Thirty minutes later, I walked out with my dream dress: a silk chiffon Jenny Lee, simple, elegant, timeless - perfect for my vintage inspired wedding. And the price tag didn't set me back nearly as much as I thought it would. I can't say enough wonderful things about Glamour Closet.

So why the 2.5 stars??? Because the tailor they recommended was awful! It's called Janene's Bridal in Alameda. Janene was expensive and she did a lousy job. I had a bulging seam on one side of my bust and my hem was uneven. I mean come on! It's just a hem. The one thing that came out good was the bustle, but unfortunately it fell apart within minutes. What's worse is she was terribly rude. During one visit, she told my mother to please not place her coffee on the COFFEE table. Um, What's the point of having a coffee table if people can't set their Sarbucks on it.

So I give Glamour Closet 5 stars for selling me a gorgeous dress at a great price, and 0 stars for sending me to a tailor that ruined it. Read less
Services Used: Dress & Attire
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jMcElliott
Wedding:
3/28/2009
4.7/5.0
The gals at Glamour Closet were patient and helpful, they made the experience a really good one, and their recommendation for a seamstress really helped to cover the entire process. The selection of dresses were all high-end and covered everything imagineable... I'd recommend starting the search early and checking back monthly just so you can find the right design/style since they get new shipments about once a month.
The gals at Glamour Closet were patient and helpful, they made the experience a really good one, and their recommendation Read more...
The gals at Glamour Closet were patient and helpful, they made the experience a really good one, and their recommendation for a seamstress really helped to cover the entire process. The selection of dresses were all high-end and covered everything imagineable... I'd recommend starting the search early and checking back monthly just so you can find the right design/style since they get new shipments about once a month. Read less
Services Used: Dress & Attire
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gklbride
Wedding:
3/15/2009
4.6/5.0
I love the dress I found at Glamour Closet. It was out of my budget - which I accounted for in other areas - but I do not regret for a second purchasing this dress. I was lucky in that it fit me and I only had to get it cleaned & go to a seamstress for the bustle. My experience with Glamour Closet was wonderful, I was in on a Saturday and browsed the dresses while I waited for a dressing room. It would be difficult if you don't fit into sample sizes, but if you do, Glamour Closet is a must see.
I love the dress I found at Glamour Closet. It was out of my budget - which I accounted for in other areas - but I do not Read more...
I love the dress I found at Glamour Closet. It was out of my budget - which I accounted for in other areas - but I do not regret for a second purchasing this dress. I was lucky in that it fit me and I only had to get it cleaned & go to a seamstress for the bustle. My experience with Glamour Closet was wonderful, I was in on a Saturday and browsed the dresses while I waited for a dressing room. It would be difficult if you don't fit into sample sizes, but if you do, Glamour Closet is a must see. Read less
Services Used: Dress & Attire
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Terry
Wedding:
10/18/2008
4.4/5.0
I got a great couture dress by Ulla Maija at over 75% off! If you go in on any normal day, the service is great and they pay tons of individual attention to you. The first time I went, I found a dress I liked but wanted to do some more research. The second time I went, it was for a sample sale and all dresses were $899 or less. I happened to find the first dress I liked and got it for an amazing price. The sample sale was pretty crazy though. The entire store turned into a dressing room and you basically had to just grab whatever you could and try it on wherever you could find space.
I got a great couture dress by Ulla Maija at over 75% off! If you go in on any normal day, the service is great and they Read more...
I got a great couture dress by Ulla Maija at over 75% off! If you go in on any normal day, the service is great and they pay tons of individual attention to you. The first time I went, I found a dress I liked but wanted to do some more research. The second time I went, it was for a sample sale and all dresses were $899 or less. I happened to find the first dress I liked and got it for an amazing price. The sample sale was pretty crazy though. The entire store turned into a dressing room and you basically had to just grab whatever you could and try it on wherever you could find space. Read less
Services Used: Dress & Attire
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Myra
Wedding:
9/28/2008
4.8/5.0
Great service, beautiful selection and reasonable priced designer gowns! I bought my wedding dress here after trying many gowns in seven other bridal stores in San Francisco! Although I did some design alteration, but the quality and workmanship of the original garment were superb!
Great service, beautiful selection and reasonable priced designer gowns! I bought my wedding dress here after trying many Read more...
Great service, beautiful selection and reasonable priced designer gowns! I bought my wedding dress here after trying many gowns in seven other bridal stores in San Francisco! Although I did some design alteration, but the quality and workmanship of the original garment were superb! Read less
Services Used: Dress & Attire
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sora0122
Wedding:
8/31/2008
3.5/5.0
I bought a Melissa Sweet gown here. Someone else was actually trying on the dress but decided to go with something else. I saw it and loved it. And it fit so well around the bodice. I paid around $2k for the dress but it was missing a flower corsage belt that should have come with the dress. So I had my seamstress make one from the left over fabric when I got it hemmed. I saw the same dress on ebay for about $500 less but that wasn't a big deal since, of course ebay would be cheaper. And I highly doubt I would've bought it on ebay without having tried it on. I went on a day that wasn't too busy but I had gone in there before when it was quite full and I think it would've taken forever if I hadn't chosen the right time to go. There was only 2 employees and its a small shop. But the choice of dresses is quite good.
I bought a Melissa Sweet gown here. Someone else was actually trying on the dress but decided to go with something else. I Read more...
I bought a Melissa Sweet gown here. Someone else was actually trying on the dress but decided to go with something else. I saw it and loved it. And it fit so well around the bodice. I paid around $2k for the dress but it was missing a flower corsage belt that should have come with the dress. So I had my seamstress make one from the left over fabric when I got it hemmed. I saw the same dress on ebay for about $500 less but that wasn't a big deal since, of course ebay would be cheaper. And I highly doubt I would've bought it on ebay without having tried it on. I went on a day that wasn't too busy but I had gone in there before when it was quite full and I think it would've taken forever if I hadn't chosen the right time to go. There was only 2 employees and its a small shop. But the choice of dresses is quite good. Read less
Services Used: Dress & Attire
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holyguacamole
Wedding:
8/2/2008
4.0/5.0
The Glamour Closet is an excellent shop to try if you are a street size 6 or 8 -- anything much smaller or much bigger probably won't work. This store is full of extraordinary sample dresses (Vera, Monique, Reem -- they're all there) in very good shape, but understandably this shop is not for everyone. You may have to have the dress cleaned, or make minor repairs - but at the great discounted price (my Pronovias gown was ~65% off) it's a great option for budget fashionistas.
The Glamour Closet is an excellent shop to try if you are a street size 6 or 8 -- anything much smaller or much bigger Read more...
The Glamour Closet is an excellent shop to try if you are a street size 6 or 8 -- anything much smaller or much bigger probably won't work. This store is full of extraordinary sample dresses (Vera, Monique, Reem -- they're all there) in very good shape, but understandably this shop is not for everyone. You may have to have the dress cleaned, or make minor repairs - but at the great discounted price (my Pronovias gown was ~65% off) it's a great option for budget fashionistas. Read less
Services Used: Dress & Attire
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estrine
Wedding:
4/11/2008
4.6/5.0
A friend found the dress I purchased and made me try it on for fun she said. Once I put it on there was no question, then I looked at the price. I had decided at this point to be a budget bride and this wasn't fitting even though it was cheaper then I could get it other wise. So I bid the dress good bye and kept thinking about it. The woman at the store called me a few weeks later prior to a sale they were having and said that she thought I should have the dress. They allowed me to come in the night before the sale to buy it so no one else would take it home. I am so happy I did. Its a reem acra in perfect condition and it fit me and my style to a T. I could not have asked for more in my dream dress and now I get to say I had the same designer as Beyonce of course at a fraction of the price! If you are small or a bigger girl this store sadly only has the usual sample size 10 but check it out you never know.
A friend found the dress I purchased and made me try it on for fun she said. Once I put it on there was no question, then Read more...
A friend found the dress I purchased and made me try it on for fun she said. Once I put it on there was no question, then I looked at the price. I had decided at this point to be a budget bride and this wasn't fitting even though it was cheaper then I could get it other wise. So I bid the dress good bye and kept thinking about it. The woman at the store called me a few weeks later prior to a sale they were having and said that she thought I should have the dress. They allowed me to come in the night before the sale to buy it so no one else would take it home. I am so happy I did. Its a reem acra in perfect condition and it fit me and my style to a T. I could not have asked for more in my dream dress and now I get to say I had the same designer as Beyonce of course at a fraction of the price! If you are small or a bigger girl this store sadly only has the usual sample size 10 but check it out you never know. Read less
Services Used: Dress & Attire
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Jules07
Wedding:
4/21/2007
3.9/5.0
If you are looking for a bargain and / or waiting until the last minute - this is the place to go. You can purchase dresses off the rack at up to 75% off list price. Most of these are floor samples or dresses that probably never got picked up (in perfect condition). Most of the top dress designers are among the selection - I got an absolutely gorgeous dress at about half price

The challenge are the sizes. Most floor samples are size 8, so you will need to get alterations (and larger sizes or teeny people probably would have trouble). They can hook you up with their seamstress or find one of your own.
If you are looking for a bargain and / or waiting until the last minute - this is the place to go. You can purchase Read more...
If you are looking for a bargain and / or waiting until the last minute - this is the place to go. You can purchase dresses off the rack at up to 75% off list price. Most of these are floor samples or dresses that probably never got picked up (in perfect condition). Most of the top dress designers are among the selection - I got an absolutely gorgeous dress at about half price

The challenge are the sizes. Most floor samples are size 8, so you will need to get alterations (and larger sizes or teeny people probably would have trouble). They can hook you up with their seamstress or find one of your own. Read less
Services Used: Dress & Attire
B4
Anonymous
Wedding:
2+ years ago
4.2/5.0
Glamour Closet sells only sample dresses (dresses that people have tried on at other stores), so it's really a hit or miss when shopping here. You may find something great one day, but wait too long, and you're out of luck bc it's gone the next. I had two really helpful associates there. One was named Jessica, but I heard that she moved to the new store in LA. The name of the other associate escapes me, so I apologize. But both were very attentive and very helpful. They were honest enough to tell you if something worked or not, but in a very tasteful way. The retail price of the dress I bought was $3000. I bought it for $1500. 50% off! I was even more excited to find that my dress was by Amy Michelson, the designer of a dress that I wanted to buy at Trudy's Brides. The one at Glamour Closet really fit my personality (and body apparently) better, so I was excited to find that it was the same designer but for WAY cheaper.
Glamour Closet sells only sample dresses (dresses that people have tried on at other stores), so it's really a hit or miss Read more...
Glamour Closet sells only sample dresses (dresses that people have tried on at other stores), so it's really a hit or miss when shopping here. You may find something great one day, but wait too long, and you're out of luck bc it's gone the next. I had two really helpful associates there. One was named Jessica, but I heard that she moved to the new store in LA. The name of the other associate escapes me, so I apologize. But both were very attentive and very helpful. They were honest enough to tell you if something worked or not, but in a very tasteful way. The retail price of the dress I bought was $3000. I bought it for $1500. 50% off! I was even more excited to find that my dress was by Amy Michelson, the designer of a dress that I wanted to buy at Trudy's Brides. The one at Glamour Closet really fit my personality (and body apparently) better, so I was excited to find that it was the same designer but for WAY cheaper. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
This place was amazing. They don't take appointments, so it's first come first serve. I stood outside on a Saturday morning at 10am so I can be the first person to try on dresses. There was one other girl who was waiting as well. When I got in, you can only try on 10 dresses. Most dresses were OK, but the prices were amazing. They only sell sample gowns off the rack, and every dress in the store is under $3000.

And then I hit the Jack Pot. They just received a Vera Wang dress. When I tried it on, it was perfect, and the price was unbelievable for Vera Wang. it was 75% off the original retail price since it was a sample. They don't take holds, so I bought the dress right then and there, and cancelled the rest of my bridal appointments that day. Highly recommend checking out this place!
This place was amazing. They don't take appointments, so it's first come first serve. I stood outside on a Saturday Read more...
This place was amazing. They don't take appointments, so it's first come first serve. I stood outside on a Saturday morning at 10am so I can be the first person to try on dresses. There was one other girl who was waiting as well. When I got in, you can only try on 10 dresses. Most dresses were OK, but the prices were amazing. They only sell sample gowns off the rack, and every dress in the store is under $3000.

And then I hit the Jack Pot. They just received a Vera Wang dress. When I tried it on, it was perfect, and the price was unbelievable for Vera Wang. it was 75% off the original retail price since it was a sample. They don't take holds, so I bought the dress right then and there, and cancelled the rest of my bridal appointments that day. Highly recommend checking out this place! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Great service, fun enviroment and beautiful dresses!
Great service, fun enviroment and beautiful dresses!
Great service, fun enviroment and beautiful dresses! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.9/5.0
I love this place. When I went it was to replace a dress that I was rushed into purchasing at David's Bridal. I only had 2 months before my wedding so I needed something fast. This shop only sells dresses off the rack and you are limited to what you can fit into... no ordering other sizes. Some of the dresses are dingy so I would recommend sticking to a fabric that can be easily cleaned. That being said, I stumbled upon this beautiful lace dress that had just been put out a week ago. I spent 45 minutes in that dresses and was never asked "Is this your dress?". The sales lady was very patient and friendly and let me come to that decision on my own. She was sweet and funny and joked around with my friends while i stood starring at myself in the mirror. I loved my dress so much and want to get married again just to have another chance to wear it.
I love this place. When I went it was to replace a dress that I was rushed into purchasing at David's Bridal. I only had 2 Read more...
I love this place. When I went it was to replace a dress that I was rushed into purchasing at David's Bridal. I only had 2 months before my wedding so I needed something fast. This shop only sells dresses off the rack and you are limited to what you can fit into... no ordering other sizes. Some of the dresses are dingy so I would recommend sticking to a fabric that can be easily cleaned. That being said, I stumbled upon this beautiful lace dress that had just been put out a week ago. I spent 45 minutes in that dresses and was never asked "Is this your dress?". The sales lady was very patient and friendly and let me come to that decision on my own. She was sweet and funny and joked around with my friends while i stood starring at myself in the mirror. I loved my dress so much and want to get married again just to have another chance to wear it. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.6/5.0
When I entered the store I was whisked into a whirlwind of trying on dresses and felt pressured that if I didn't purchase the dress I was sort of liking that it would be gone. "It's a one of a kind" I was overcome by the pressure and bought a very expensive gown. Within less than a week of this, my wedding was called off and my Mom begged and pleased with the Chicago store to please allow me to return the gown for a refund. She even suggested that we be charged a restock fee and mentioned that another customer who was planning on returning to the store in a couple of weeks also liked the gown we got. The lady she spoke to was very unfeeling and uncaring and said that even if the dress was bought a day before or that day, they will not accept any returns. She was very cold and heartless. I would strongly advise all prospective brides to stay away from this store and avoid putting yourself under pressure. You will regret it.
When I entered the store I was whisked into a whirlwind of trying on dresses and felt pressured that if I didn't purchase Read more...
When I entered the store I was whisked into a whirlwind of trying on dresses and felt pressured that if I didn't purchase the dress I was sort of liking that it would be gone. "It's a one of a kind" I was overcome by the pressure and bought a very expensive gown. Within less than a week of this, my wedding was called off and my Mom begged and pleased with the Chicago store to please allow me to return the gown for a refund. She even suggested that we be charged a restock fee and mentioned that another customer who was planning on returning to the store in a couple of weeks also liked the gown we got. The lady she spoke to was very unfeeling and uncaring and said that even if the dress was bought a day before or that day, they will not accept any returns. She was very cold and heartless. I would strongly advise all prospective brides to stay away from this store and avoid putting yourself under pressure. You will regret it. Read less
Services Used: Dress & Attire
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