out of 5.0
1+ year ago
We already had a Zales account, so when I found a ring that I liked it was exciting to know that I could use my Zale's account. If you have a warranty, I can take my ring to either store for inspection. I wanted something that would fit my unusual engagement ring and I had my hear set on blue diamonds. They delivered. The only reason I gave Quality of Service a 4 is a few clerks when we first started looking, didn't seem like they wanted to fool with us. When I came back to pick up my ring, the clerk wasn't very friendly and I felt like I was bothering him. Would I shop from them again, yes. I just wouldn't purchase from that clerk. Value is ok, I feel like once I found what I wanted I might have been able to find it at a better price somewhere else, but we needed to buy quickly to ensure the ring was sized by the wedding day.
Services Used: Jewelry
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