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Gracie's Bridal

Springfield , MO

LOCATION

Springfield, MO US
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

REVIEWS

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Anonymous
Wedding:
Recently Married
0.0/5.0
My daughter was trying to narrow done dresses for her bridesmaids and went with two out of three of the bridesmaids to look. One of the bridesmaids lives in another country and my daughter wanted her to be a part of the decision....Gracie's would not allow her to take a picture and text message it to her. When I called to explain the situation, that nothing unethical was being done, they still wouldn't allow her to take a picture and the girl on the phone was quite rude. This was my daughter's first bridal shopping experience and was somewhat ruined. So, the result is that we won't be doing business with Gracie's. Guess we should have read the previous reviews first and we would have seen all the negative comments. In the end my daughter went to David's Bridal, where she had a great experience. They not only allowed her to take pictures, but also wrote down style numbers for her. The best part is that she found a dress almost identical to the one at Gracie's. We will definitely be heading back to David's.
My daughter was trying to narrow done dresses for her bridesmaids and went with two out of three of the bridesmaids to Read more...
My daughter was trying to narrow done dresses for her bridesmaids and went with two out of three of the bridesmaids to look. One of the bridesmaids lives in another country and my daughter wanted her to be a part of the decision....Gracie's would not allow her to take a picture and text message it to her. When I called to explain the situation, that nothing unethical was being done, they still wouldn't allow her to take a picture and the girl on the phone was quite rude. This was my daughter's first bridal shopping experience and was somewhat ruined. So, the result is that we won't be doing business with Gracie's. Guess we should have read the previous reviews first and we would have seen all the negative comments. In the end my daughter went to David's Bridal, where she had a great experience. They not only allowed her to take pictures, but also wrote down style numbers for her. The best part is that she found a dress almost identical to the one at Gracie's. We will definitely be heading back to David's. Read less
Services Used: Dress & Attire
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Maggie
Wedding:
5/26/2012
5.0/5.0
I found the perfect most unique dress at Gracie's! The selection was not to big to be overwhelming, it was just right. They were so friendly and helpful and always remembered me when I came in for fittings and to find my bride'smaid dresses. The seamstress, Aimee, is a miracle worker! She made my dress everything I thought it could be and more!
I found the perfect most unique dress at Gracie's! The selection was not to big to be overwhelming, it was just right. Read more...
I found the perfect most unique dress at Gracie's! The selection was not to big to be overwhelming, it was just right. They were so friendly and helpful and always remembered me when I came in for fittings and to find my bride'smaid dresses. The seamstress, Aimee, is a miracle worker! She made my dress everything I thought it could be and more! Read less
Services Used: Dress & Attire
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apost
Wedding:
4/13/2012
5.0/5.0
I LOVED Gracie's Bridal. I bought a dress from them several months before my big day and they stored it for me until my wedding day which I thought was so nice of them. I also took my dress at one point to do a bridal shoot and my dress got dirty and I brought it back and the owner Andrea got down on her hands and knees and cleaned my dress for me. She is such a sweetheart and will do anything for anyone. If I was doing my wedding over again I wouldn't think twice about using anyone but her! Her dresses are beautiful and her staff is amazing as well. Thank you everyone at Gracie's Bridal!
I LOVED Gracie's Bridal. I bought a dress from them several months before my big day and they stored it for me until my Read more...
I LOVED Gracie's Bridal. I bought a dress from them several months before my big day and they stored it for me until my wedding day which I thought was so nice of them. I also took my dress at one point to do a bridal shoot and my dress got dirty and I brought it back and the owner Andrea got down on her hands and knees and cleaned my dress for me. She is such a sweetheart and will do anything for anyone. If I was doing my wedding over again I wouldn't think twice about using anyone but her! Her dresses are beautiful and her staff is amazing as well. Thank you everyone at Gracie's Bridal! Read less
Services Used: Dress & Attire
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Dawn
Wedding:
11/19/2011
5.0/5.0
I LOVED my experience at Gracie's Bridal!!! I was worried to start dress shopping because I only had a vague idea of the type of dress I wanted and I do not enjoy shopping. It turns out there was no need to worry! The staff helped me find the perfect dress for my wedding. I liked two dresses and the staff encouraged me to try the dresses on back to back. That was extremely helpful in making my decision. I realized after trying the dresses on back to back which one I really loved. Even though retrying the dresses on was time consuming I never felt rushed or pushed by the staff to make my decision. When my dress came in, Gracie’s stored my dress for free! And if I ever had a question the staff was always available to answer them. I couldn’t have asked for a better experience!
I LOVED my experience at Gracie's Bridal!!! I was worried to start dress shopping because I only had a vague idea of the Read more...
I LOVED my experience at Gracie's Bridal!!! I was worried to start dress shopping because I only had a vague idea of the type of dress I wanted and I do not enjoy shopping. It turns out there was no need to worry! The staff helped me find the perfect dress for my wedding. I liked two dresses and the staff encouraged me to try the dresses on back to back. That was extremely helpful in making my decision. I realized after trying the dresses on back to back which one I really loved. Even though retrying the dresses on was time consuming I never felt rushed or pushed by the staff to make my decision. When my dress came in, Gracie’s stored my dress for free! And if I ever had a question the staff was always available to answer them. I couldn’t have asked for a better experience! Read less
Services Used: Dress & Attire
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Lindsay
Wedding:
11/3/2011
1.0/5.0
I wanted to start my dress shopping away from David's Bridal. In my head I pictured finding the perfect dress at a boutique. I was convinced a boutique would allow me to have a unique dress. Well my first day of shopping is at Gracie's. The gowns were beautiful and the girl who helped me was sweet. We go down the racks of dresses and I find a few amazing gowns. The only problem is they only had one of each. So I still grab them in hopes they may have another elsewhere. I wear a size 18. I am big, but not huge. There ended up being no more of the dresses and there was no way my hips were getting in a size 6. Bummer #1... the dresses I liked, I couldn't try on. Bummer #2... the one dress she brought me that was a size bigger than my normal dress size was about 6 inches from closing! WTF?!?! I was so discouraged and feeling absolutely horrible about myself. The next week I went to David's Bridal, had a great experience, and they now have my $1200. Sorry, Gracie's!!! But you can't expect someone to buy a gown based on you taking their measurements! Sounds like that hasn't worked out too well from reading other reviews.
I wanted to start my dress shopping away from David's Bridal. In my head I pictured finding the perfect dress at a Read more...
I wanted to start my dress shopping away from David's Bridal. In my head I pictured finding the perfect dress at a boutique. I was convinced a boutique would allow me to have a unique dress. Well my first day of shopping is at Gracie's. The gowns were beautiful and the girl who helped me was sweet. We go down the racks of dresses and I find a few amazing gowns. The only problem is they only had one of each. So I still grab them in hopes they may have another elsewhere. I wear a size 18. I am big, but not huge. There ended up being no more of the dresses and there was no way my hips were getting in a size 6. Bummer #1... the dresses I liked, I couldn't try on. Bummer #2... the one dress she brought me that was a size bigger than my normal dress size was about 6 inches from closing! WTF?!?! I was so discouraged and feeling absolutely horrible about myself. The next week I went to David's Bridal, had a great experience, and they now have my $1200. Sorry, Gracie's!!! But you can't expect someone to buy a gown based on you taking their measurements! Sounds like that hasn't worked out too well from reading other reviews. Read less
Services Used: Dress & Attire
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Lindsey
Wedding:
9/10/2011
5.0/5.0
LOVED LOVED LOVED Gracie's Bridal! Found everything I needed for my amazing day in one place! From my wedding dress to my bridesmaids dresses and my guys tuxedos! Everyone was so helpful and kind as I planned my wedding! Thank you so much for all of your help! My day was wonderful!
LOVED LOVED LOVED Gracie's Bridal! Found everything I needed for my amazing day in one place! From my wedding dress to my Read more...
LOVED LOVED LOVED Gracie's Bridal! Found everything I needed for my amazing day in one place! From my wedding dress to my bridesmaids dresses and my guys tuxedos! Everyone was so helpful and kind as I planned my wedding! Thank you so much for all of your help! My day was wonderful! Read less
Services Used: Dress & Attire
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Lena
Wedding:
8/27/2011
0.0/5.0
Dealing with Andrea was the worst most frustrating experience of my life. She constantly fed me a bunch of lies. My dress came in 2 months after she said it would arrive and actedly like it was no big deal. When my dress did finally arrive it was too small and too short. She told me that I must have gained weight. However, I am a personal trainer and I am positive I did not. She was completely unprofessional and she ruined my whole wedding dress experience.
Dealing with Andrea was the worst most frustrating experience of my life. She constantly fed me a bunch of lies. My dress Read more...
Dealing with Andrea was the worst most frustrating experience of my life. She constantly fed me a bunch of lies. My dress came in 2 months after she said it would arrive and actedly like it was no big deal. When my dress did finally arrive it was too small and too short. She told me that I must have gained weight. However, I am a personal trainer and I am positive I did not. She was completely unprofessional and she ruined my whole wedding dress experience. Read less
Services Used: Dress & Attire
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Laura
Wedding:
3/9/2011
0.0/5.0
Gracie's Bridal was the worst experience of planning a wedding. I'd heard rumors that Andrea Alcorn was extremely rude, but we were social acquaintances so I thought that might make a difference; however, she acted like she did not know me. She could have made a sale that day but her demeaning attitude and sloppy business sense caused me to walk out without a dress. A year later my sister was getting married and found a dress she loved at Gracie's but it was Andrea's rudeness that caused her not to purchase there. There is not a huge selection of dresses, although what is there is nice, but nothing can forgive the incredible snobbishness that Andrea displays. She would do much better if she let other staff run her store and never step foot in it. Given that it seems there are some positive comments here, she must think in dollar signs--when I was shopping I gave her the low amount I wanted to spend, so she must have written me off then. Little did she know that the sky was the limit. I wonder if she is only nice to the brides who say they can spend a lot straight away. This is a mistake because many people have money but don't say that, and appreciate politeness above all. She needs to realize that in such a small community as Springfield, news travels fast and being nice goes a long way.
Gracie's Bridal was the worst experience of planning a wedding. I'd heard rumors that Andrea Alcorn was extremely rude, Read more...
Gracie's Bridal was the worst experience of planning a wedding. I'd heard rumors that Andrea Alcorn was extremely rude, but we were social acquaintances so I thought that might make a difference; however, she acted like she did not know me. She could have made a sale that day but her demeaning attitude and sloppy business sense caused me to walk out without a dress. A year later my sister was getting married and found a dress she loved at Gracie's but it was Andrea's rudeness that caused her not to purchase there. There is not a huge selection of dresses, although what is there is nice, but nothing can forgive the incredible snobbishness that Andrea displays. She would do much better if she let other staff run her store and never step foot in it. Given that it seems there are some positive comments here, she must think in dollar signs--when I was shopping I gave her the low amount I wanted to spend, so she must have written me off then. Little did she know that the sky was the limit. I wonder if she is only nice to the brides who say they can spend a lot straight away. This is a mistake because many people have money but don't say that, and appreciate politeness above all. She needs to realize that in such a small community as Springfield, news travels fast and being nice goes a long way. Read less
Services Used: Dress & Attire
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Katy
Wedding:
12/4/2010
0.0/5.0
Going through this vendor was the worst experience of my life. The owner was rude, blamed every one but herself for the promises she made and couldn't keep and blatantly denied, gave me attitude on the phone like I was one of her friends, and wasted my time and money.

I wear a size 16 and even though they took my measurements and were given them a second time I still got ordered a size 28 dress. Needless to say even if I could have gotten it altered it wouldn't have been the same dress. I looked like I weighed about 300 lbs. and it was the most unflatering and frustrating bridesmaids dress experience(this was the 8th wedding I've been in).
Save your money and go to a boutique that treats you well, can take accurate measurements and don't continuously blame their customers for THEIR mistakes.
Going through this vendor was the worst experience of my life. The owner was rude, blamed every one but herself for the Read more...
Going through this vendor was the worst experience of my life. The owner was rude, blamed every one but herself for the promises she made and couldn't keep and blatantly denied, gave me attitude on the phone like I was one of her friends, and wasted my time and money.

I wear a size 16 and even though they took my measurements and were given them a second time I still got ordered a size 28 dress. Needless to say even if I could have gotten it altered it wouldn't have been the same dress. I looked like I weighed about 300 lbs. and it was the most unflatering and frustrating bridesmaids dress experience(this was the 8th wedding I've been in).
Save your money and go to a boutique that treats you well, can take accurate measurements and don't continuously blame their customers for THEIR mistakes. Read less
Services Used: Dress & Attire
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Shannon
Wedding:
11/17/2010
5.0/5.0
I had a wonderful experience working with Gracie’s! The staff was knowledgeable and very helpful. They listened to what I liked and disliked about each dress I tried on and would bring me new dresses to try based on my remarks. Because of this I found the dress of my dreams! I bought my dress, bridesmaid dresses, MOB dress and tuxes at Gracie’s. Everything came in in the time frame I was told it would. I will recommend Gracie’s Bridal to everyone!
I had a wonderful experience working with Gracie’s! The staff was knowledgeable and very helpful. They listened to what I Read more...
I had a wonderful experience working with Gracie’s! The staff was knowledgeable and very helpful. They listened to what I liked and disliked about each dress I tried on and would bring me new dresses to try based on my remarks. Because of this I found the dress of my dreams! I bought my dress, bridesmaid dresses, MOB dress and tuxes at Gracie’s. Everything came in in the time frame I was told it would. I will recommend Gracie’s Bridal to everyone! Read less
Services Used: Dress & Attire
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brandi&chris
Wedding:
4/16/2010
5.0/5.0
I have nothing but good things to say about this dress salon. I walked in and found the PERFECT dress in minutes. The owner was always helpful, and always friendly and eager to help me in anyway I needed. I would highly recommend this shop. The dresses are of high quality, the shop is always clean, and everyone is very courteous.
I have nothing but good things to say about this dress salon. I walked in and found the PERFECT dress in minutes. The Read more...
I have nothing but good things to say about this dress salon. I walked in and found the PERFECT dress in minutes. The owner was always helpful, and always friendly and eager to help me in anyway I needed. I would highly recommend this shop. The dresses are of high quality, the shop is always clean, and everyone is very courteous. Read less
Services Used: Dress & Attire
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TheCaptain
Wedding:
10/15/2009
0.5/5.0
DO NOT USE THIS STORE! Andrea and her staff is completely rude, incompetent, and lie! They don't back their products up. If they screw up, they expect you to pay for more dresses. What!??? The Brides dress did not get pressed as promised and had dirt on it and was also ripped. This is not the business that will make your wedding beautiful. Go somewhere else.
DO NOT USE THIS STORE! Andrea and her staff is completely rude, incompetent, and lie! They don't back their products up. Read more...
DO NOT USE THIS STORE! Andrea and her staff is completely rude, incompetent, and lie! They don't back their products up. If they screw up, they expect you to pay for more dresses. What!??? The Brides dress did not get pressed as promised and had dirt on it and was also ripped. This is not the business that will make your wedding beautiful. Go somewhere else. Read less
Services Used: Dress & Attire
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momz
Wedding:
10/3/2009
4.9/5.0
I had a good experience with Gracie's Bridal. I ordered a Casablanca dress and they do take a full six months to arrive. It was a beautiful dress for the money and it came in a perfect fit. It didn't require any alterations, so I only had to have it bustled and Gracie's steamed it for free. Andrea was very responsive and patient. If you can't afford a custom/designer dress, but want something more original than you will find at the "chain" store check out Gracie's. Just remember to give yourself enough time! Andrea cannot alter the time space continuum.
I had a good experience with Gracie's Bridal. I ordered a Casablanca dress and they do take a full six months to arrive. Read more...
I had a good experience with Gracie's Bridal. I ordered a Casablanca dress and they do take a full six months to arrive. It was a beautiful dress for the money and it came in a perfect fit. It didn't require any alterations, so I only had to have it bustled and Gracie's steamed it for free. Andrea was very responsive and patient. If you can't afford a custom/designer dress, but want something more original than you will find at the "chain" store check out Gracie's. Just remember to give yourself enough time! Andrea cannot alter the time space continuum. Read less
Services Used: Dress & Attire
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fleshnugget
Wedding:
5/16/2009
0.0/5.0
the owner has no idea how to run a business. i ordered two tuxes for my wedding and they arrive no more than three days before the wedding date. she went on and on about if any alterations need to be done she would stay up all night to do them herself and that is how all places do it with no problems. one arrived on time and one did not. she also said she cant do alterations and denied everything she had promised. her measurements are off and her attitude makes you want to slap her. she blames everyone else and does not try in any way to provide any service above taking your money. she is a joke and so is her pathetic excuse for a business
the owner has no idea how to run a business. i ordered two tuxes for my wedding and they arrive no more than three days Read more...
the owner has no idea how to run a business. i ordered two tuxes for my wedding and they arrive no more than three days before the wedding date. she went on and on about if any alterations need to be done she would stay up all night to do them herself and that is how all places do it with no problems. one arrived on time and one did not. she also said she cant do alterations and denied everything she had promised. her measurements are off and her attitude makes you want to slap her. she blames everyone else and does not try in any way to provide any service above taking your money. she is a joke and so is her pathetic excuse for a business Read less
Services Used: Dress & Attire
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ssalmons
Wedding:
9/15/2007
5.0/5.0
Andrea was great! She helped me pick out my dress, tiara, and veil all at once. I found a dress similar to the one I bought at another store and it was twice the price! I purchased the dress while in school, but moved before it came in. Andrea mailed the dress to me and called to make sure everything was alright. I would highly recommend her!
Andrea was great! She helped me pick out my dress, tiara, and veil all at once. I found a dress similar to the one I Read more...
Andrea was great! She helped me pick out my dress, tiara, and veil all at once. I found a dress similar to the one I bought at another store and it was twice the price! I purchased the dress while in school, but moved before it came in. Andrea mailed the dress to me and called to make sure everything was alright. I would highly recommend her! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I found my dress at Gracie's on my very first trip. Their consultants were very helpful and made my dress-buying experience very pleasant. They helped me stay within my budget and I never felt pressured to buy from them. I would recommend Gracie's again.
I found my dress at Gracie's on my very first trip. Their consultants were very helpful and made my dress-buying Read more...
I found my dress at Gracie's on my very first trip. Their consultants were very helpful and made my dress-buying experience very pleasant. They helped me stay within my budget and I never felt pressured to buy from them. I would recommend Gracie's again. Read less
Services Used: Dress & Attire
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