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Grand River Center

Dubuque , IA

LOCATION

500 Bell St.
Dubuque, IA 52001 US

PHONE

563-690-4500
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

MAKE YOUR MEMORIES IN A PLACE YOU'LL NEVER FORGET...

Imagine celebrating your wedding at the majestic Grand River Center nestled on the banks of the Mississippi overlooking... Read more
MAKE YOUR MEMORIES IN A PLACE YOU'LL NEVER FORGET...

Imagine celebrating your wedding at the majestic Grand River Center nestled on the banks of the Mississippi overlooking the scenic bluffs of historic Dubuque.

The 30 foot walls of windows magnify the spleandor of every season, providing a picturesque setting for your wedding photography. Elegance surrounds you from the blue lit ceiling clouds to the lavish floral landscaping of our natural stone patio and river walkway.

Our certified wedding specialists make you their priority, orchestrating your plans as well as being present on your wedding day. Allow our highly skilled staff to lavish you with attention as you dine on our award winning cuisine in one of our spacious formal ballrooms.

The Grand River Center is the premier Midwest wedding reception venue, centrally located between Des Moines, Minneapolis, Madison, Milwaukee & Chicago. Read less
Wedding Venue

REVIEWS

4.4
out of 5.0
4.4/5.0
4.3/5.0
4.5/5.0
4.5/5.0
4.4/5.0
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Anonymous
Wedding:
Recently Married
2.4/5.0
We are holing our reception at Grand River Center because of the location, size and cleanliness of the venue. If not for all of these factors I would not have my wedding here. The wedding planner, Melissa, has been very difficult to work with. She doesn't reply to emails in a prompt manner and is very informal/unprofessional when communicating. Despite reading negative reviews, we booked anyway as there aren't many options in the Dubuque area. Sadly, I wish that we were having our wedding in a different location.
We are holing our reception at Grand River Center because of the location, size and cleanliness of the venue. If not for Read more...
We are holing our reception at Grand River Center because of the location, size and cleanliness of the venue. If not for all of these factors I would not have my wedding here. The wedding planner, Melissa, has been very difficult to work with. She doesn't reply to emails in a prompt manner and is very informal/unprofessional when communicating. Despite reading negative reviews, we booked anyway as there aren't many options in the Dubuque area. Sadly, I wish that we were having our wedding in a different location. Read less
Services Used: Wedding Venue
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Rachel
Wedding:
10/8/2016
5.0/5.0
Sherri with Grand River Center was outstanding! She was super responsive to all emails and questions and made sure our day went smoothly from start to finish. Our food was amazing and the bar staff was great. I highly recommend this venue!
Sherri with Grand River Center was outstanding! She was super responsive to all emails and questions and made sure our day Read more...
Sherri with Grand River Center was outstanding! She was super responsive to all emails and questions and made sure our day went smoothly from start to finish. Our food was amazing and the bar staff was great. I highly recommend this venue! Read less
Services Used: Wedding Venue
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Emily
Wedding:
10/1/2016
5.0/5.0
My husband and I just had our dream wedding at The Grand River Center. I cannot say enough good things about the staff who helped us pull off our magical day. Samantha Runde took our every request and turned them into a reality. From wine glass tiki torches and an ice cream bar to personalized slideshows during our dances, she made sure our vision became a reality. Not only that but, her "day-of" attention to detail allowed it all to happen. We had lost our bowls for the ice cream bar toppings and couldn't get our slideshows to work (among other things) and she jumped right in to get things all set up and even got our slideshows going on her own computer. Our day was literally flawless because of this amazing team. Sherri Sherman made sure our catering was set up perfectly, from a full cocktail hour and plated dinner to late-night pizza...we have gotten compliment after compliment on the food and service at dinner. We had over half of our wedding coming in to celebrate from out of town and using the River Room for the ceremony added to the experience of having our wedding along the Mississippi River. Our guests thought the venue was beautiful (as did we!). If we could do it all again we wouldn't change a thing. You are in good hands with this crew.
My husband and I just had our dream wedding at The Grand River Center. I cannot say enough good things about the staff who Read more...
My husband and I just had our dream wedding at The Grand River Center. I cannot say enough good things about the staff who helped us pull off our magical day. Samantha Runde took our every request and turned them into a reality. From wine glass tiki torches and an ice cream bar to personalized slideshows during our dances, she made sure our vision became a reality. Not only that but, her "day-of" attention to detail allowed it all to happen. We had lost our bowls for the ice cream bar toppings and couldn't get our slideshows to work (among other things) and she jumped right in to get things all set up and even got our slideshows going on her own computer. Our day was literally flawless because of this amazing team. Sherri Sherman made sure our catering was set up perfectly, from a full cocktail hour and plated dinner to late-night pizza...we have gotten compliment after compliment on the food and service at dinner. We had over half of our wedding coming in to celebrate from out of town and using the River Room for the ceremony added to the experience of having our wedding along the Mississippi River. Our guests thought the venue was beautiful (as did we!). If we could do it all again we wouldn't change a thing. You are in good hands with this crew. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
4.8/5.0
Beautiful setting and very flexible with menu, drink packages, late night snacks. Food was excellent.
Beautiful setting and very flexible with menu, drink packages, late night snacks. Food was excellent.
Beautiful setting and very flexible with menu, drink packages, late night snacks. Food was excellent. Read less
Services Used: Wedding Venue
Default vendor profile pic
Anonymous
Wedding:
Recently Married
1.6/5.0
Tying to set up a time to see the ballrooms at the Grand River Center was very difficult. The lady responded to my initial email within a day, but took three business days to respond to my second (and third) email. After I received a response from her about meeting times she was only available for two time slots during the next week. I spoke to my neighbor (who is also engaged) about the organization at the Grand River Center and she said she never even got a response to her inquiry.

I ended up booking at a local hotel blocks away. The service is night and day.
Tying to set up a time to see the ballrooms at the Grand River Center was very difficult. The lady responded to my initial Read more...
Tying to set up a time to see the ballrooms at the Grand River Center was very difficult. The lady responded to my initial email within a day, but took three business days to respond to my second (and third) email. After I received a response from her about meeting times she was only available for two time slots during the next week. I spoke to my neighbor (who is also engaged) about the organization at the Grand River Center and she said she never even got a response to her inquiry.

I ended up booking at a local hotel blocks away. The service is night and day. Read less
Services Used: Wedding Venue
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Leah
Wedding:
7/30/2016
1.9/5.0
This venue is absolutely beautiful and that is why it is so popular. Like a pretty mean girl, they can push you around and make you feel like you work for them because at the end of the day, they have the Mississippi and the sunset.
We signed our contract with GRC 9 months out and by our wedding, we had worked with 4 coordinators due to turnover. In one instance, we heard nothing from our wedding coordinator for a few months so I emailed to check in with her only to find out that she had left the company 6 weeks earlier and no one had told me. We paid extra (it's $750 an hour, by the way) to be married in the River Room, which overlooks the water and to then have our cocktail hour there before our reception. We jumped through hoops to allow enough time for them to transition the room from ceremony set up to cocktail tables between ceremony and cocktail hour, and they didn't even try to do it. I walked by the cocktail hour during pictures and noticed our guests just sitting in auditorium style lines of chairs from the ceremony, or standing. Speaking of ceremony, we booked the River Room 5-6 pm for our ceremony. They scheduled another wedding at 2 pm, which ultimately meant that we could do no decorating in the ceremony space until after 3 pm which is after our pictures were to have begun and also way after everyone is dressed. We weren't notified of the extra ceremony before ours until 2 days before our wedding so there was no recovery plan to be made at that point. I could go on forever (and have, to my poor friends), but the last thing I'll note is that they changed the prices for everything on us significantly 4 weeks before our wedding and their contract stipulates that it is ok. We made such a fuss that they put them back to the prices we agreed to in September, but BE AWARE and read everything they send you for errors and secret rate hikes.
The worst part of all is that I would probably still choose this venue because it's so beautiful. 
This venue is absolutely beautiful and that is why it is so popular. Like a pretty mean girl, they can push you around and Read more...
This venue is absolutely beautiful and that is why it is so popular. Like a pretty mean girl, they can push you around and make you feel like you work for them because at the end of the day, they have the Mississippi and the sunset.
We signed our contract with GRC 9 months out and by our wedding, we had worked with 4 coordinators due to turnover. In one instance, we heard nothing from our wedding coordinator for a few months so I emailed to check in with her only to find out that she had left the company 6 weeks earlier and no one had told me. We paid extra (it's $750 an hour, by the way) to be married in the River Room, which overlooks the water and to then have our cocktail hour there before our reception. We jumped through hoops to allow enough time for them to transition the room from ceremony set up to cocktail tables between ceremony and cocktail hour, and they didn't even try to do it. I walked by the cocktail hour during pictures and noticed our guests just sitting in auditorium style lines of chairs from the ceremony, or standing. Speaking of ceremony, we booked the River Room 5-6 pm for our ceremony. They scheduled another wedding at 2 pm, which ultimately meant that we could do no decorating in the ceremony space until after 3 pm which is after our pictures were to have begun and also way after everyone is dressed. We weren't notified of the extra ceremony before ours until 2 days before our wedding so there was no recovery plan to be made at that point. I could go on forever (and have, to my poor friends), but the last thing I'll note is that they changed the prices for everything on us significantly 4 weeks before our wedding and their contract stipulates that it is ok. We made such a fuss that they put them back to the prices we agreed to in September, but BE AWARE and read everything they send you for errors and secret rate hikes.
The worst part of all is that I would probably still choose this venue because it's so beautiful.  Read less
Services Used: Wedding Venue
Grand River Center responded with the following comments:

Leah we apologize for your frustrations on your wedding day.

We have had some turn over in our wedding department, which is not unusual in the hospitality industry. Samantha & Sherri are now in place as Grand River Center wedding coordinators.
These ladies are very passionate and dedicated in making a brides day one to remember.
Both plan on being Grand River Center staples for years to come.

We do rent our River Room in 1 hour increments for ceremony's.
Your ceremony was from 5-6 PM which we felt was enough time to be able to decorate with
a prior 3 PM to 5PM open window.
.
You decided you wanted to have your cocktails in the River Room as well, we informed you
that it would be a tight turn over from your ceremony to a cocktail reception.
Our concern was for your guests having an area to be comfortable while the change took place.

We were informed that your guests were going to be outside for bubbles after the ceremony for us
to be able to flip the room. Unfortunately most of your guests stayed inside which hindered us resetting the River room

We did have a price increase back in January of 2016 which we always state
in our contracts, our menu's are subject to change. We did honor old prices to help insure your
day was a happy one.

Sincerely, Grand River Center
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Vicki
Wedding:
3/19/2016
5.0/5.0
We received SO many compliments on our ceremony and reception that we had at the GRC. Melissa and staff were VERY responsive to emails, even when I had questions the day before/ day-of. They worked with us on figuring out the perfect layout for each detail of our ceremony and reception. Melissa was SO helpful in remembering all the details that I was likely to forget. It was a HUGE relief to have everything we needed right there: catering, ceremony, reception, and coordinator on-site. A BEAUTIFUL venue with AMAZING people to work with!
We received SO many compliments on our ceremony and reception that we had at the GRC. Melissa and staff were VERY Read more...
We received SO many compliments on our ceremony and reception that we had at the GRC. Melissa and staff were VERY responsive to emails, even when I had questions the day before/ day-of. They worked with us on figuring out the perfect layout for each detail of our ceremony and reception. Melissa was SO helpful in remembering all the details that I was likely to forget. It was a HUGE relief to have everything we needed right there: catering, ceremony, reception, and coordinator on-site. A BEAUTIFUL venue with AMAZING people to work with! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
4.6/5.0
The Grand River Center is a fantastic venue for holding a wedding reception. All the staff members were extremely accommodating to our needs, even when we got a little picky about how we wanted the reception set up! We had a wonderful experience and the staff there really want your day to be as special as it can be! Definitely give them a call if you are getting married in the Dubuque, IA area!
The Grand River Center is a fantastic venue for holding a wedding reception. All the staff members were extremely Read more...
The Grand River Center is a fantastic venue for holding a wedding reception. All the staff members were extremely accommodating to our needs, even when we got a little picky about how we wanted the reception set up! We had a wonderful experience and the staff there really want your day to be as special as it can be! Definitely give them a call if you are getting married in the Dubuque, IA area! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
4.7/5.0
I loved my reception at the Grand River Center. They have great prices and are right on the river!!! Melissa was amazing to work with and the staff was very accommodating. I'll definitely recommend the Grand River Center to friends.
I loved my reception at the Grand River Center. They have great prices and are right on the river!!! Melissa was amazing Read more...
I loved my reception at the Grand River Center. They have great prices and are right on the river!!! Melissa was amazing to work with and the staff was very accommodating. I'll definitely recommend the Grand River Center to friends. Read less
Services Used: Wedding Venue
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Alison
Wedding:
10/10/2015
5.0/5.0
Melissa and the rest of the staff at GRC was a dream to work with. They were so accomodating and helpful to help us make the most of our budget and provide the absolute best for our guests. They went above and beyond to make our day special and I received so many compliments from friends and family on how delicious the food was and how professional and kind the staff was. There are no words to thank them enough for making our dream day come true and to be even better than imagined!
Melissa and the rest of the staff at GRC was a dream to work with. They were so accomodating and helpful to help us make Read more...
Melissa and the rest of the staff at GRC was a dream to work with. They were so accomodating and helpful to help us make the most of our budget and provide the absolute best for our guests. They went above and beyond to make our day special and I received so many compliments from friends and family on how delicious the food was and how professional and kind the staff was. There are no words to thank them enough for making our dream day come true and to be even better than imagined! Read less
Services Used: Wedding Venue
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