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Green Olive Catering

Everett , MA
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Everett, MA 02149 US (map)

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Catering

REVIEWS

4.7
out of 5.0
4.8/5.0
4.6/5.0
4.6/5.0
4.7/5.0
4.8/5.0
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130x130 sq 1395700490214 ashley mike 50
Ashley
Wedding:
11/2/2013
4.6/5.0
Working with Suzanne at Green Olive Catering was a little challenging, but the food was delicious and her staff was amazing. It seemed like Suzanne was very busy, and I wasn’t always sure that my cocktail hour was a priority for her. But, when we did talk she was very nice and professional - and she got the job done, which is really all that matters.
On the big day, I showed up to a beautifully decorated hall and friendly and helpful staff who made the entire experience a joy. My husband and I both noticed that they were very careful to make sure that neither of us wanted for anything. The guests also commented that the staff were so thoughtful – grabbing a napkin at just the right moment, quickly discarding of trash, and quietly moving throughout the room. It was just wonderful.
They'd have a 5 out of 5, except for the lack of communication. I was a pretty laid back bride, so that wasn’t a huge issue for me, but it is something that stood out for others to note.
Working with Suzanne at Green Olive Catering was a little challenging, but the food was delicious and her staff was Read more...
Working with Suzanne at Green Olive Catering was a little challenging, but the food was delicious and her staff was amazing. It seemed like Suzanne was very busy, and I wasn’t always sure that my cocktail hour was a priority for her. But, when we did talk she was very nice and professional - and she got the job done, which is really all that matters.
On the big day, I showed up to a beautifully decorated hall and friendly and helpful staff who made the entire experience a joy. My husband and I both noticed that they were very careful to make sure that neither of us wanted for anything. The guests also commented that the staff were so thoughtful – grabbing a napkin at just the right moment, quickly discarding of trash, and quietly moving throughout the room. It was just wonderful.
They'd have a 5 out of 5, except for the lack of communication. I was a pretty laid back bride, so that wasn’t a huge issue for me, but it is something that stood out for others to note. Read less
Services Used: Catering
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Anonymous
Wedding:
2+ years ago
4.9/5.0
I can't sing the praises of Green Olive Catering enough! The food was AMAZING and the prices were just right! Suzanne actually brought the food to my workplace for our tasting. The servers were so professional and attentive at the event. Hands down the best wedding food I've ever eaten. I was just thrilled with them and would use Green Olive Catering again in a heartbeat!
I can't sing the praises of Green Olive Catering enough! The food was AMAZING and the prices were just right! Suzanne Read more...
I can't sing the praises of Green Olive Catering enough! The food was AMAZING and the prices were just right! Suzanne actually brought the food to my workplace for our tasting. The servers were so professional and attentive at the event. Hands down the best wedding food I've ever eaten. I was just thrilled with them and would use Green Olive Catering again in a heartbeat! Read less
Services Used: Catering
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LisaG916
Wedding:
10/23/2010
3.5/5.0
We chose Green Olive because they were a recommended caterer of the museum. Given that it’s a unique venue, we wanted someone familiar with the challenges present at such a venue. Our initial dealings were great and our coordinator, Karyn, was excellent. We felt really good about our choice.

Things started going downhill at the beginning of September. I emailed Karyn on a Thursday to ask a question about obtaining a vegan meal and said I was looking forward to our meeting the following Tuesday (Sept 14th). She said the vegan meal wasn’t a problem but that she needed to reschedule our meeting. That wasn’t an option for us since we were meeting with ALL of our vendors that day and had made arrangements for the time off of work. Karyn also told me at that time that she was leaving (she said temporarily; a coworker later said it was permanently) the company and someone else would be taking over. Not what I wanted to hear five weeks before, but it happens. She finally made arrangements for someone to take her place at the meeting.

At this meeting, we were very clear with Jason (who was a stand in; our actual coordinator would be Suzanne) about our set up, we took lots of notes, gave him all of our additional information. A few days later we got an email from Suzanne asking all of the same questions and trying to change timelines and arrangements that had been in place since February – including trying to charge us for this additional time because she felt our timeline wasn’t feasible. I stated quite clearly that Karyn’s departure didn’t negate all of the arrangements we had already made –and based ALL of our planning on – and that I would happily forward ALL of my email correspondence to her for verification.

I was asked for documentation multiple times – documentation I’d completed and sent back on multiple occasions already. The excuse for the repeated requests was “We’re so busy – it’s hard to keep track of everything.” Not something you should be telling a client just days before their wedding.

Their “bill” was submitted as an excel spreadsheet and it was repeatedly incorrect. I had to ask multiple times for a final invoice (once my final head count was in) so my father could call in with his credit card information to pay the bill the day prior. When he did call, they tried to charge him more than was owed on our ‘final’ bill. He refused to pay this new figure and would only pay what was on the invoice we had in hand. Additionally, the caterer claimed that gratuity was not added in to the bill, but they “suggested” a gratuity and then listed their “total owed” as including this suggested gratuity. Additionally their suggested gratuity was based on the TOTAL cost of the event – including the salaries, liquor license fee, trash hauling fee, etc – rather than on the cost of the food. According to the many friends I have that work in the catering industry, tip should be roughly based on the cost of the food but is most importantly based on the service received the night of the event. Their suggestion was nearly double what my catering friends felt was appropriate for the night. I felt it was very shady and I’m glad I understand excel well enough to see where they were pulling their amounts from.

Our bar (beer, wine, and soda) was on consignment and the caterer provided everything else, including a bartender. I was very clear that I did not want a tip jar out on the bar. It was an open bar – no costs to our guests. If a guest wanted to tip the bartender of their own accord, that was fine, but I did not want them soliciting tips. Sure enough – tip jar on the bar. My father dealt with it promptly during the cocktail hour and I didn’t see it out again. They claimed they didn’t know but I stated it verbally twice and in writing once.

I honestly do not remember much about the food. I didn’t really get to eat during the cocktail hour because we were doing more photos. I scarfed down a few bites of salad and maybe half of my entrée during dinner. Everything else was a blur.

The service was the saving grace – all of the staff was very nice, very friendly, and very attentive.
We chose Green Olive because they were a recommended caterer of the museum. Given that it’s a unique venue, we wanted Read more...
We chose Green Olive because they were a recommended caterer of the museum. Given that it’s a unique venue, we wanted someone familiar with the challenges present at such a venue. Our initial dealings were great and our coordinator, Karyn, was excellent. We felt really good about our choice.

Things started going downhill at the beginning of September. I emailed Karyn on a Thursday to ask a question about obtaining a vegan meal and said I was looking forward to our meeting the following Tuesday (Sept 14th). She said the vegan meal wasn’t a problem but that she needed to reschedule our meeting. That wasn’t an option for us since we were meeting with ALL of our vendors that day and had made arrangements for the time off of work. Karyn also told me at that time that she was leaving (she said temporarily; a coworker later said it was permanently) the company and someone else would be taking over. Not what I wanted to hear five weeks before, but it happens. She finally made arrangements for someone to take her place at the meeting.

At this meeting, we were very clear with Jason (who was a stand in; our actual coordinator would be Suzanne) about our set up, we took lots of notes, gave him all of our additional information. A few days later we got an email from Suzanne asking all of the same questions and trying to change timelines and arrangements that had been in place since February – including trying to charge us for this additional time because she felt our timeline wasn’t feasible. I stated quite clearly that Karyn’s departure didn’t negate all of the arrangements we had already made –and based ALL of our planning on – and that I would happily forward ALL of my email correspondence to her for verification.

I was asked for documentation multiple times – documentation I’d completed and sent back on multiple occasions already. The excuse for the repeated requests was “We’re so busy – it’s hard to keep track of everything.” Not something you should be telling a client just days before their wedding.

Their “bill” was submitted as an excel spreadsheet and it was repeatedly incorrect. I had to ask multiple times for a final invoice (once my final head count was in) so my father could call in with his credit card information to pay the bill the day prior. When he did call, they tried to charge him more than was owed on our ‘final’ bill. He refused to pay this new figure and would only pay what was on the invoice we had in hand. Additionally, the caterer claimed that gratuity was not added in to the bill, but they “suggested” a gratuity and then listed their “total owed” as including this suggested gratuity. Additionally their suggested gratuity was based on the TOTAL cost of the event – including the salaries, liquor license fee, trash hauling fee, etc – rather than on the cost of the food. According to the many friends I have that work in the catering industry, tip should be roughly based on the cost of the food but is most importantly based on the service received the night of the event. Their suggestion was nearly double what my catering friends felt was appropriate for the night. I felt it was very shady and I’m glad I understand excel well enough to see where they were pulling their amounts from.

Our bar (beer, wine, and soda) was on consignment and the caterer provided everything else, including a bartender. I was very clear that I did not want a tip jar out on the bar. It was an open bar – no costs to our guests. If a guest wanted to tip the bartender of their own accord, that was fine, but I did not want them soliciting tips. Sure enough – tip jar on the bar. My father dealt with it promptly during the cocktail hour and I didn’t see it out again. They claimed they didn’t know but I stated it verbally twice and in writing once.

I honestly do not remember much about the food. I didn’t really get to eat during the cocktail hour because we were doing more photos. I scarfed down a few bites of salad and maybe half of my entrée during dinner. Everything else was a blur.

The service was the saving grace – all of the staff was very nice, very friendly, and very attentive. Read less
Services Used: Catering
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etabs
Wedding:
6/13/2009
5.0/5.0
Suzanne and the staff of Green Olive Catering didn't miss a bit. From the planning of our all-vegetarian menu -- the planning of which Suzanne viewed as a fun challenge --- right to meal service, dealing with Green Olive was always a pleasure. After every conversation we felt more assured that everything would be just right, and in the end it was. Even the most carnivorous guests loved the food. (An uncle said, "When I heard it was all-vegetarian, I thought I'd stop at Burger King on the way home, but no way! This was delicious.")

The wait staff was very attentive throughout the ceremony and reception and Green Olive went above and beyond in several ways. Suzanne made certain that the venue was set up in the most beautiful way possible, even placing our planned lemonade and iced tea station in a gazebo directly outside the reception site (though all of our photos are gorgeous, the photos of this minor part of our reception are a beautiful reminder of all of the little details). We went through Green Olive to get our wedding cake from Sweet Creations and it was as delicious as it was beautifully presented. Suzanne took great care to take flowers from our cake table flower arrangements to decorate the cake. It was a very nice touch.

Roughly two months before the wedding, Green Olive hosted us and a couple of family members for a testing, and they were so welcoming and friendly and very good about answering all of our questions; we already knew we wanted to hire them before we tasted the food, but it didn't hurt, of course, when we were served an excellent meal. In the end, the decision to hire Green Olive was one of the best ones we made. We'd recommend this company to anybody for any event.
Suzanne and the staff of Green Olive Catering didn't miss a bit. From the planning of our all-vegetarian menu -- the Read more...
Suzanne and the staff of Green Olive Catering didn't miss a bit. From the planning of our all-vegetarian menu -- the planning of which Suzanne viewed as a fun challenge --- right to meal service, dealing with Green Olive was always a pleasure. After every conversation we felt more assured that everything would be just right, and in the end it was. Even the most carnivorous guests loved the food. (An uncle said, "When I heard it was all-vegetarian, I thought I'd stop at Burger King on the way home, but no way! This was delicious.")

The wait staff was very attentive throughout the ceremony and reception and Green Olive went above and beyond in several ways. Suzanne made certain that the venue was set up in the most beautiful way possible, even placing our planned lemonade and iced tea station in a gazebo directly outside the reception site (though all of our photos are gorgeous, the photos of this minor part of our reception are a beautiful reminder of all of the little details). We went through Green Olive to get our wedding cake from Sweet Creations and it was as delicious as it was beautifully presented. Suzanne took great care to take flowers from our cake table flower arrangements to decorate the cake. It was a very nice touch.

Roughly two months before the wedding, Green Olive hosted us and a couple of family members for a testing, and they were so welcoming and friendly and very good about answering all of our questions; we already knew we wanted to hire them before we tasted the food, but it didn't hurt, of course, when we were served an excellent meal. In the end, the decision to hire Green Olive was one of the best ones we made. We'd recommend this company to anybody for any event. Read less
Services Used: Catering
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lct
Wedding:
10/12/2008
4.6/5.0
Green Olive provided us with a delicious wedding meal. It was great that we could order food, cake and party rentals from one place. The food we wanted was different than the usual wedding meal and they had so many things for us to choose from that it ended up being even better than I had expected. The food was cooked perfectly, served hot and with a beautiful presentation. They accomodated all our requests and were able to put everything together in a very limited period of time.
Green Olive provided us with a delicious wedding meal. It was great that we could order food, cake and party rentals from Read more...
Green Olive provided us with a delicious wedding meal. It was great that we could order food, cake and party rentals from one place. The food we wanted was different than the usual wedding meal and they had so many things for us to choose from that it ended up being even better than I had expected. The food was cooked perfectly, served hot and with a beautiful presentation. They accomodated all our requests and were able to put everything together in a very limited period of time. Read less
Services Used: Wedding Cake, Catering, Rentals & Photobooths
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abelle
Wedding:
8/25/2007
5.0/5.0
I wish I could attend a Green Olive function every day. Their food is unreal. The staff are delightful & well-trained. And to top it off the prices are right. I felt totally comfortable in their hands. They are an all around fantastic caterer. I highly recommend them.
I wish I could attend a Green Olive function every day. Their food is unreal. The staff are delightful & well-trained. And Read more...
I wish I could attend a Green Olive function every day. Their food is unreal. The staff are delightful & well-trained. And to top it off the prices are right. I felt totally comfortable in their hands. They are an all around fantastic caterer. I highly recommend them. Read less
Services Used: Catering
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AB
Wedding:
8/4/2007
5.0/5.0
Hire Suzanne! She's smart, hardworking, and you will have delicious food served at your wedding. She is more than a caterer - she is a great event manager. One of my pet peeves at weddings is waiting around for the food to be served; at our wedding, the food was tasty, elegant, and everything was served at the right time. The appetizers were great; the champagne was served for the toast; the placecards were all there; the whole evening ran smoothly. She also helped me to select gorgeous tablecloths and glassware that went perfectly with our color scheme. When we forgot to take the package of our wedding meal leftovers, Suzanne drove to our hotel the next morning to deliver it to us. She is a true professional and Green Olive is a great caterer.
Hire Suzanne! She's smart, hardworking, and you will have delicious food served at your wedding. She is more than a Read more...
Hire Suzanne! She's smart, hardworking, and you will have delicious food served at your wedding. She is more than a caterer - she is a great event manager. One of my pet peeves at weddings is waiting around for the food to be served; at our wedding, the food was tasty, elegant, and everything was served at the right time. The appetizers were great; the champagne was served for the toast; the placecards were all there; the whole evening ran smoothly. She also helped me to select gorgeous tablecloths and glassware that went perfectly with our color scheme. When we forgot to take the package of our wedding meal leftovers, Suzanne drove to our hotel the next morning to deliver it to us. She is a true professional and Green Olive is a great caterer. Read less
Services Used: Catering
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brianna
Wedding:
6/16/2007
4.8/5.0
Green olive was so wonderful to work with. they made the day run so smoothly for my husband and i. we would recommend them to anyone looking for wonderful food and service...
Green olive was so wonderful to work with. they made the day run so smoothly for my husband and i. we would recommend them Read more...
Green olive was so wonderful to work with. they made the day run so smoothly for my husband and i. we would recommend them to anyone looking for wonderful food and service... Read less
Services Used: Catering
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Jessica
Wedding:
6/25/2005
5.0/5.0
The food Green Olive prepared was delicious. Kristin was our lead that we worked with and she was great and very flexible. She coordinated all of our vendors for us, which was outside the scope of her job, or at least my expectations for her. We had heavy appetizers with a few stationary tables of items, as well as passed items. It was delicious. They also provided a bar tender (we provided the liquor) who did a wonderful job serving our guests from our drink menu.

I would not hesitate to hire this company again.
The food Green Olive prepared was delicious. Kristin was our lead that we worked with and she was great and very flexible. Read more...
The food Green Olive prepared was delicious. Kristin was our lead that we worked with and she was great and very flexible. She coordinated all of our vendors for us, which was outside the scope of her job, or at least my expectations for her. We had heavy appetizers with a few stationary tables of items, as well as passed items. It was delicious. They also provided a bar tender (we provided the liquor) who did a wonderful job serving our guests from our drink menu.

I would not hesitate to hire this company again. Read less
Services Used: Catering

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