Nophoto-220
Hale Koa Hotel
Please let this vendor know that you found them on the WeddingWire Network.
 
26 Reviews      1 person has saved this vendor.
Address:
Honolulu, HI US
Categories:
 
 
 
4.5 
(4.3/5.0)
 
Quality of Service 
(4.4/5.0)
 
Responsiveness 
(4.5/5.0)
 
Professionalism 
(4.8/5.0)
 
Value 
(4.2/5.0)
 
Flexibility 
Sort
 
130x130_sq_1334636891261-heart
Julie
Wedding:
7/6/2013
 
5.0 out of 5.0
The Hale Koa Hotel ended up being the perfect choice for our wedding reception! All of the food was delicious and it was a great value! We went with the served dinner of Chicken and Mahi mahi. It came with a salad and dessert of our choice. Our guests were raving about the apple pie tart with ice cream, it was enormous! We also ordered sushi, edamame, and poke for our appetizers. Everything was delicious, but the poke was the definitely the favorite! We worked with Casey and she was very responsive and professional. She always emailed us back quickly and was happy to answer our many questions on the phone. We would love to have another event at the Hale Koa in the future!
Services Used: Catering
Default-vendor-profile-pic
Noelani
Wedding:
6/29/2013
 
5.0 out of 5.0
We recently got had our ceremony and reception at Hale Koa! Charline (from the catering department) was AAAAAAMAZING to work with!! She was so easy to get in contact with and made every.single.detail of my wedding PERFECT!!! She listened to my ideas and helped me to arrange the ballroom in a way that made the most sense. I swear I must've made a hundred changes to the guest count/menu selection/table numbers -- but she always greeted me with a smile and warm cheerfulness! On some of the stressful days -- when the "Big Day" was drawing near -- she always remained so pleasant and put all my concerns at ease! My guests were comfortable in the DeRussy Ballroom and also commented at how wonderful the wait staff was. On the day of -- the banquet captain catered to my and (my now) husband -- making sure we always had something to drink and that our food was served to perfection! Thank you Charline and Hale Koa Banquet Staff for helping make our dreams come true!!
Services Used: Wedding Venue
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
 
3.4 out of 5.0
We picked Hale Koa as our venue for our ceremony and reception for its affordability and location. Our ceremony was held in the Maile Garden and our reception was in the Banyan Tree Showroom. To be honest the Banyan Tree Showroom was our second choice (in terms of the rooms they offered), but it turned out better than we imagined! It has been smooth sailing working with Hale Koa via Michele. She was courteous, polite, and knowledgeable. She always answered all of our questions, and was easy to contact.
Ceremony: The garden was beautiful and luckily, it did not rain! Our guests didn’t wither in the sun and enjoyed the outdoors. Not to mention, Hale Koa provided water service for our guests! After the ceremony, one of the staff members was attentive and offered us water, and made sure we didn't get thirsty the whole time we were there to take pictures in the muggy weather.
Reception: The staff was great during our reception! We decided to have waiter service for our head table. They brought each of us full plates of the following: salad, main entrée, and desserts. They put a good portion of each food that was available in our buffet! We picked Aloha buffet with the prime rib. It was scrumptious and our guests raved at how delicious the food was. We also ordered our wedding cake here. We actually ordered a side sheet cake because we thought there might not be enough cake for everyone. Boy, were we wrong! We took home 6 big boxes of cake! A tip would be order less cake than what you need. We actually did that, but somehow, we still had leftovers.
The biggest gripe we have is that we later found out that Hale Koa added 5 extra people in our count. In actuality, our original count should have stayed the same since a few people did not show or stay long enough to eat. So check your count before paying them! Or it can leave a sour taste in your mouth when you discover this discrepancy a month after the wedding.
Services Used: Wedding Venue
Default-vendor-profile-pic
Kanoe
Wedding:
5/11/2013
 
5.0 out of 5.0
Great food, great service, great venue for our reception and ceremony! Casey and Charlene did a wonderful job!
Services Used: Wedding Cake, Catering, Wedding Venue
130x130_sq_1311628452013-ericcandaceengagementpics2011016
Anonymous
Wedding:
1+ year ago
 
4.8 out of 5.0
The Hale Koa is an excellent place to have a wedding reception. The banquet coordinator made sure that everything was perfect. The food was excellent and was very reasonable in price. I don't think we could have found a better meal for a better price at another hotel in Waikiki. Everyone we worked with was very responsive and worked to make sure we got everything we needed.
Services Used: Wedding Venue
Default-vendor-profile-pic
Anonymous
Wedding:
12/30/2012
 
2.9 out of 5.0
luau garden for 290 people. Positive feed back: food was dry good. Alcohol: good value & costs to beaten around town. No 4.7% tax since it's military hotel & that is a great
savings. With over 275 guest ,hotel gave complimentary ocean front room to
bride/groom. Guest parking with validation was only $5. So the value was really good.Negative: catering staff wasunacceptable. Beverly Ting is snarky & acted with bad attitude like she was doing us a favor by talking to .We switched to Dora with improvement... But she was on vacation for our
wedding & we felt tossed around. It was a very
unprofessional experience . catering dept
needs an overhaul. servic e staff was understaffed and grouchy. There were not
enough bar tenders so our guest had to wait in
long long lines to be served. no one at the Halekoa knew how to work the hale koa
protector to our lap top. the audio system
malfunctioned in the middle of a family
member's dance. The speakers were poorly
wired so folks in middle of luau garden
could not understand speaker projection.
At end of night around 9pm we needed bell
service to carry gifts to the room.all the bell
service had been released to go home. A
busser was asked to help take the gifts on
busser carts to the room , &he was rude & said he did not know where the room towers
were... Nor did he know the names of the two
towers. He gave the attitude that we were
inconveniencing him. There were other flaws in the evening that made the wedding experience unremarkable, including hotel reception clerks. So if food was not so good for the value, I'd say go somewhere else. If you are on a budget ( like most couples)... Use hale Koa with very , very low expectations &you will be fine.
Services Used: Wedding Venue
Default-vendor-profile-pic
shelly
Wedding:
10/6/2012
 
5.0 out of 5.0
There was a lot of party crashers in the Luau Garden. A few of our decorations got stolen. There wasn't any security near or around our area. No one from the Hale Koa was even concerned about the luau garden area until we had to pay the bill.
Services Used: Wedding Venue
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
 
5.0 out of 5.0
The Hale Koa Hotel was BEAUTIFUL!!! The catering company was AWESOME...I had Charline as my go-to lady and she was AWESOME...very professional and made sure that my wedding went by smoothly!!! The Maile Garden is a BEAUTIFUL place to be married with lots of greenery and gazebo. The Waikiki Ballroom was perfect for my 200 guest reception with bar included inside the room and the FOOD was AMAZING...they gave us large portions and the spread was SPECTACULAR!!! Hale Koa is a GREAT place for anyone to have their BEAUTIFUL DREAM WEDDING!!!
Services Used: Wedding Venue
Default-vendor-profile-pic
Dominique
Wedding:
7/28/2012
 
4.9 out of 5.0
I love Hale Koa! My wedding is the Luau gardens were amazing! Casey, my event planner was so on it! It is the only venue that will allow you to have a fire dancer! I had mines on stage! The only negative I experienced was being priced over the head count. I had 20 people that did not show up but they charged me for extra people! I was sad about this but its ok the crab legs and aloha buffett was priced great.
Services Used: Wedding Venue
Default-vendor-profile-pic
Marlene
Wedding:
7/22/2012
 
4.5 out of 5.0
A beautiful place to have a garden wedding. Loved the area where we were married. Most of all, the food is VERY YUMMY. We had both our ceremony and reception there. A good price for a wedding in Waikiki.
Services Used: Wedding Venue
Thanks for visiting the vendor listing for Hale Koa Hotel
Please let this vendor know that you found them on the WeddingWire Network.
Ww_logo