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Halfyard Designs

Richmond , BC
CONTACT US
CONTACT US

LOCATION

3691 Bargen Drive
Richmond, BC CA V6X 2R7 (map)

PHONE

604-812-3925

WEBSITE

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Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

When you were a little girl, you dreamed about everything you wanted your wedding day to be. Halfyard Designs understands the importance placed on this day and strives to dazzle you with... Read more
When you were a little girl, you dreamed about everything you wanted your wedding day to be. Halfyard Designs understands the importance placed on this day and strives to dazzle you with their experience and expertise, from your very first discussion of flowers and decor until that last petal is place just so! Halfyard Designs differs from other decor companies by offering full floral design and decor rental services. Meaning less hassle for the bride. After all, it's your day! Who needs the hassle?

Please take the time to view our website and contact us for a free consultation! Happy planning! Read less
Flowers

PHOTOS

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INFO FOR FLOWERS

Do you offer free or for charge consultations?
Free
Do you offer delivery, set up, and breakdown services?
Breakdown, Delivery, Setup

REVIEWS

2.5
out of 5.0
3.0/5.0
1.5/5.0
0.0/5.0
4.0/5.0
4.0/5.0
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KMallinson
Wedding:
6/18/2010
2.5/5.0
Description: Don't get me wrong; the myriad of decorations this woman ordered were beautiful, and the flowers were masterfully grown and arranged. The giant arch made out of tree branches is her's as well. The poor rating is because I consider it huge when a business makes a large mistake with respect to an important part of a wedding, and an even larger deal when they refuse to take responsibility. They have an item that looks like a bonzai tree and functions as a guestbook: you write notes and then tie them up in the branches of the tree. Well, during the reception, we happened to notice it simply wasn't there. We wrote a note afterwards asking to make arrangements for a refund. After another email a week later coaxing her to respond, she replied saying that it was there and her assistant swears she put it beside the guestbook, and that it was our responsibility to provide cards and pens. We told her there was no guestbook, and so that is impossible, and that also there was no indication that it was just a fake tree and we had to make the concept work with our own materials. She responded saying that her assistant put it on the guestbook TABLE, and that's what she meant. We can't prove that her assistant is either lying or incompetent, or whether the owner herself is lying or incompetent, but assuming the customer is wrong and refusing to take responsibility is... just not done. Because of the negligence, we had no guestbook at our wedding, and the item's description belies what is actually offered. We have no record of the loved ones there, except of course for the photographs.
Description: Don't get me wrong; the myriad of decorations this woman ordered were beautiful, and the flowers were Read more...
Description: Don't get me wrong; the myriad of decorations this woman ordered were beautiful, and the flowers were masterfully grown and arranged. The giant arch made out of tree branches is her's as well. The poor rating is because I consider it huge when a business makes a large mistake with respect to an important part of a wedding, and an even larger deal when they refuse to take responsibility. They have an item that looks like a bonzai tree and functions as a guestbook: you write notes and then tie them up in the branches of the tree. Well, during the reception, we happened to notice it simply wasn't there. We wrote a note afterwards asking to make arrangements for a refund. After another email a week later coaxing her to respond, she replied saying that it was there and her assistant swears she put it beside the guestbook, and that it was our responsibility to provide cards and pens. We told her there was no guestbook, and so that is impossible, and that also there was no indication that it was just a fake tree and we had to make the concept work with our own materials. She responded saying that her assistant put it on the guestbook TABLE, and that's what she meant. We can't prove that her assistant is either lying or incompetent, or whether the owner herself is lying or incompetent, but assuming the customer is wrong and refusing to take responsibility is... just not done. Because of the negligence, we had no guestbook at our wedding, and the item's description belies what is actually offered. We have no record of the loved ones there, except of course for the photographs. Read less
Services Used: Flowers
Halfyard Designs responded with the following comments:

I am sorry to hear that you had such a poor experience. We try our best to satisfy every customers needs and make their special days as memorable and beautiful as possible.

I must however, explain, as this review can be damaging my very good reputation as a floral professional. When I replied to your concern, I informed you that I, myself, placed the arrangement in question on your guestbook table. It's not about placing blame or not accepting responsibility. I am human and do make mistakes. I will admit it and make amends if I need to, however in this particular situation, I feel there was nothing to make amends for.

All I can do is hope you will accept my apology. At the end of the day, I am sure that your wedding day was amazing (as your photos depicted) and will last in your memory forever! All my best!

MAP

 
3691 Bargen Drive, Richmond, BC V6X 2R7 See On Map
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