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Hannelore's Bridal Boutique

Alexandria , VA
CONTACT US
CONTACT US

LOCATION

106 North Lee Street
Alexandria, VA 22314 US (map)

PHONE

703-549-0387
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

For any bride looking for a couture wedding gown in Northern Virginia area, Hannelore's is the place to go. Hannelore's has expanded the collection of European designers to make the... Read more
For any bride looking for a couture wedding gown in Northern Virginia area, Hannelore's is the place to go. Hannelore's has expanded the collection of European designers to make the selection of wedding gowns absolutely unrivaled in the metropolitan area. Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Father of the Bride, Father of the Groom, Groom, Groomsmen, Ring Bearers
Which of the following items do you offer?
Garters, Hair Accessories, Jewelry, Undergarments, Veils

REVIEWS

3.7
out of 5.0
3.7/5.0
3.7/5.0
3.6/5.0
3.6/5.0
3.7/5.0
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Default vendor profile pic
Kelsey
Wedding:
4/29/2017
0.1/5.0
Pretentious much? This place is absurd, with absolutely no concept of basic customer service. My first experience there, I had called beforehand and was told that they did have the specific dress I was looking for on hand. When I showed up for my appointment the lady helping us had to search for the dress and never found it. The lady did make an honest effort in trying to pull similar dresses to give my mother an idea of what the actual dress looked like, so kudos (half star) to her for that. She, I think her name was Danielle, is the only person worth working with at this boutique. Unfortunately for me this was the only store within 100 miles that carried my dress.

My second visit to the boutique was to try on bridesmaid dresses. Again we had an appointment, and when we arrived I was asked to fill out paperwork, which I had already filled out during my first visit. When I explained this to them they told me it was because bridesmaids dresses are a different department, so apparently they don't know how to make copies at this store. We did not receive any service, we just helped ourselves, until I found a woman who barely spoke English and asked her about measurements for sizing.

My third visit to the store was to pick up swatches of the bridesmaid dress material so I could see the right color. I had already received a voice mail stating that they were in, and I could come pick them up anytime, after I thought I had asked them to ship them to me. Well the swatches never arrived so I went into the store one weekend and after some broad at the front desk gives me some halfhearted greeting she snorts at my request to pick up swatches. When I tell her what a 'swatch' is and explain I received a phone call she tells me she will check. Sure enough she comes back and tells me she cant find anything, and that department is closed.

I'm out of space so I can't tell you about my other interactions which only get better. Take your business elsewhere!
Pretentious much? This place is absurd, with absolutely no concept of basic customer service. My first experience there, I Read more...
Pretentious much? This place is absurd, with absolutely no concept of basic customer service. My first experience there, I had called beforehand and was told that they did have the specific dress I was looking for on hand. When I showed up for my appointment the lady helping us had to search for the dress and never found it. The lady did make an honest effort in trying to pull similar dresses to give my mother an idea of what the actual dress looked like, so kudos (half star) to her for that. She, I think her name was Danielle, is the only person worth working with at this boutique. Unfortunately for me this was the only store within 100 miles that carried my dress.

My second visit to the boutique was to try on bridesmaid dresses. Again we had an appointment, and when we arrived I was asked to fill out paperwork, which I had already filled out during my first visit. When I explained this to them they told me it was because bridesmaids dresses are a different department, so apparently they don't know how to make copies at this store. We did not receive any service, we just helped ourselves, until I found a woman who barely spoke English and asked her about measurements for sizing.

My third visit to the store was to pick up swatches of the bridesmaid dress material so I could see the right color. I had already received a voice mail stating that they were in, and I could come pick them up anytime, after I thought I had asked them to ship them to me. Well the swatches never arrived so I went into the store one weekend and after some broad at the front desk gives me some halfhearted greeting she snorts at my request to pick up swatches. When I tell her what a 'swatch' is and explain I received a phone call she tells me she will check. Sure enough she comes back and tells me she cant find anything, and that department is closed.

I'm out of space so I can't tell you about my other interactions which only get better. Take your business elsewhere! Read less
Services Used: Dress & Attire
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Kimberly
Wedding:
10/22/2016
4.8/5.0
My wedding isn't until next fall, and when I went dress shopping in August my frist stop was at Hannelore's. Being a native to Alexandria, many friends have used Hannelores when looking and purchasing dresses. This was my first and only stop. I worked with Danielle, and Hannelore - both were very good and got to know what I liked and didn't like. After trying on a handful of dresses, we narrowed it down to three and the winner was one that I couldn't imagine myself in, but am so glad that it is mine!

I found the staff to be very professional and responsive - to questions prior to and after my inital experience.

I look forward to working with them for the alterations.
My wedding isn't until next fall, and when I went dress shopping in August my frist stop was at Hannelore's. Being a Read more...
My wedding isn't until next fall, and when I went dress shopping in August my frist stop was at Hannelore's. Being a native to Alexandria, many friends have used Hannelores when looking and purchasing dresses. This was my first and only stop. I worked with Danielle, and Hannelore - both were very good and got to know what I liked and didn't like. After trying on a handful of dresses, we narrowed it down to three and the winner was one that I couldn't imagine myself in, but am so glad that it is mine!

I found the staff to be very professional and responsive - to questions prior to and after my inital experience.

I look forward to working with them for the alterations. Read less
Services Used: Dress & Attire
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Melinda
Wedding:
8/6/2016
1.0/5.0
The women in this store were so rude to me. The attendant was rolling her eyes at me and making nasty comments to me and my bridesmaids. We felt very unwelcome and pushed out. Needless to say I did not buy my dress there. I stupidly had my shoes dyed there and they were just as rude when I picked them up. It's like they were completely disinterested in my business.
The women in this store were so rude to me. The attendant was rolling her eyes at me and making nasty comments to me and Read more...
The women in this store were so rude to me. The attendant was rolling her eyes at me and making nasty comments to me and my bridesmaids. We felt very unwelcome and pushed out. Needless to say I did not buy my dress there. I stupidly had my shoes dyed there and they were just as rude when I picked them up. It's like they were completely disinterested in my business. Read less
Services Used: Dress & Attire
Hannelore's Bridal Boutique responded with the following comments:

Melinda,
I am not sure that you have the right store. We haven't dyed shoes for about 7 years.
Default vendor profile pic
Allison
Wedding:
4/30/2016
4.0/5.0
Hannelore's definitely had the most variety of dresses. I loved my dress and felt is was very different from any other dresses that I saw at other stores in the DC area. However, I was not happy when I found out that the store was closing around the time that my dress was supposed ti arrive by a friend instead of by Hannelore's.
Hannelore's definitely had the most variety of dresses. I loved my dress and felt is was very different from any other Read more...
Hannelore's definitely had the most variety of dresses. I loved my dress and felt is was very different from any other dresses that I saw at other stores in the DC area. However, I was not happy when I found out that the store was closing around the time that my dress was supposed ti arrive by a friend instead of by Hannelore's. Read less
Services Used: Dress & Attire
Default vendor profile pic
Cathy
Wedding:
4/8/2016
3.7/5.0
They were kind of rude here but they had an amazingly unique selection in their "boutique" area. They were responsive in emails and helped me get a little extension on a trunk show discount. I wish they would have helped me more to put my "vision" together wish accessories. I was wandering around in my dress by myself in their store lol not exactly a bridal moment.
They were kind of rude here but they had an amazingly unique selection in their "boutique" area. They were responsive in Read more...
They were kind of rude here but they had an amazingly unique selection in their "boutique" area. They were responsive in emails and helped me get a little extension on a trunk show discount. I wish they would have helped me more to put my "vision" together wish accessories. I was wandering around in my dress by myself in their store lol not exactly a bridal moment. Read less
Services Used: Dress & Attire
Default vendor profile pic
Natalie
Wedding:
10/17/2015
4.0/5.0
Very pleased with the shopping experience, consultants, and dress selection, but if I could do it over, I would go elsewhere for alterations. It took 4 rounds of alterations to get it right and my dress ended up not being ready until a week before the wedding, which was a little stressful. I felt like the seamstresses weren't listening to what I wanted done with the (very expensive!) alterations, and honestly, they seemed a little sloppy - the hips needed to be taken in on my dress and they were very unevenly sewn. They also ordered the wrong veil - they gave me a much more expensive veil (that I actually liked better) for the price of the cheaper one I thought I ordered, so all turned out OK, but it was a little concerning when we realized it! I recommend Hannelore's for the dress, just not the alterations.
Very pleased with the shopping experience, consultants, and dress selection, but if I could do it over, I would go Read more...
Very pleased with the shopping experience, consultants, and dress selection, but if I could do it over, I would go elsewhere for alterations. It took 4 rounds of alterations to get it right and my dress ended up not being ready until a week before the wedding, which was a little stressful. I felt like the seamstresses weren't listening to what I wanted done with the (very expensive!) alterations, and honestly, they seemed a little sloppy - the hips needed to be taken in on my dress and they were very unevenly sewn. They also ordered the wrong veil - they gave me a much more expensive veil (that I actually liked better) for the price of the cheaper one I thought I ordered, so all turned out OK, but it was a little concerning when we realized it! I recommend Hannelore's for the dress, just not the alterations. Read less
Services Used: Dress & Attire
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Sara
Wedding:
10/10/2015
5.0/5.0
Everyone here was so amazing to work with! The dress selection at Hannelores was beyond anything else I looked at. Such high end dresses and such great customer service. The dress selection here was the absolute best. All the dresses were clean and in such great condition. Highly recommend
Everyone here was so amazing to work with! The dress selection at Hannelores was beyond anything else I looked at. Such Read more...
Everyone here was so amazing to work with! The dress selection at Hannelores was beyond anything else I looked at. Such high end dresses and such great customer service. The dress selection here was the absolute best. All the dresses were clean and in such great condition. Highly recommend Read less
Services Used: Dress & Attire
Default vendor profile pic
Lauren
Wedding:
9/26/2015
3.3/5.0
First and foremost, I want to give Hannelore's credit for identifying what I wanted in a wedding dress. When I went in for my first fitting, the lady I met with found exactly what I was looking for in the first three attempts.

That being said, after that initial try on and the woman who had helped me there leaving the store, it was a bit of a different story. I went in for multiple fittings and I did not feel like the staff was helpful. I had to point out exactly where I wanted the dress altered (and alterations where very expensive). I, also, have a very busy job so my schedule is not very flexible. I tried to change my fitting time a (about a month out) and I had no options...

Overall, a good experience but I hope they get some good customer service people in soon.
First and foremost, I want to give Hannelore's credit for identifying what I wanted in a wedding dress. When I went in for Read more...
First and foremost, I want to give Hannelore's credit for identifying what I wanted in a wedding dress. When I went in for my first fitting, the lady I met with found exactly what I was looking for in the first three attempts.

That being said, after that initial try on and the woman who had helped me there leaving the store, it was a bit of a different story. I went in for multiple fittings and I did not feel like the staff was helpful. I had to point out exactly where I wanted the dress altered (and alterations where very expensive). I, also, have a very busy job so my schedule is not very flexible. I tried to change my fitting time a (about a month out) and I had no options...

Overall, a good experience but I hope they get some good customer service people in soon. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
4.4/5.0
This place is AWESOME! Two levels of all the hottest designer gowns. I am not a fan of the prices but one should expect it with the quality of gowns that are available here. They also have bridesmaid dresses galore (which is the reason I went). They even had a men's department. This is a one stop shop!
This place is AWESOME! Two levels of all the hottest designer gowns. I am not a fan of the prices but one should expect it Read more...
This place is AWESOME! Two levels of all the hottest designer gowns. I am not a fan of the prices but one should expect it with the quality of gowns that are available here. They also have bridesmaid dresses galore (which is the reason I went). They even had a men's department. This is a one stop shop! Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
Found the dress of my dreams at Hannalore's! The store is not stuffy at all, and the staff is all very friendly and attentive. I had a great experience, and would highly recommend Hannalore's!
Found the dress of my dreams at Hannalore's! The store is not stuffy at all, and the staff is all very friendly and Read more...
Found the dress of my dreams at Hannalore's! The store is not stuffy at all, and the staff is all very friendly and attentive. I had a great experience, and would highly recommend Hannalore's! Read less
Services Used: Dress & Attire

MAP

 
106 North Lee Street, Alexandria, VA 22314 See On Map
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