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Hansen's Bakery

Los Angeles , CA

LOCATION

1072 S Fairfax Ave
Los Angeles, CA US 90019 (map)

PHONE

323-936-5527

WEBSITE

View website
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Wedding Cake

REVIEWS

3.8
out of 5.0
3.9/5.0
3.9/5.0
3.8/5.0
4.2/5.0
3.4/5.0
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Jared
Wedding:
8/9/2014
3.7/5.0
I was searching for a bakery to have my wedding cake made. When I went to the bakery it was pretty busy with clients and phone calls, so the it took awhile for me to be attended to. The lady who I conducted business with was very distracted and seemed not to really care. I felt like my business did not matter. However, they were nice enough to provide cake tastings of the cake I wanted to try. The cake itself was done very professionally. The taste was good but not great. As long, as the cake was moist I was okay with it. They have a variety of different flavors and fillings, but most taste the same. I would recommend this place if someone was in a bind or just was looking for the outward appearance of the cake.
I was searching for a bakery to have my wedding cake made. When I went to the bakery it was pretty busy with clients and Read more...
I was searching for a bakery to have my wedding cake made. When I went to the bakery it was pretty busy with clients and phone calls, so the it took awhile for me to be attended to. The lady who I conducted business with was very distracted and seemed not to really care. I felt like my business did not matter. However, they were nice enough to provide cake tastings of the cake I wanted to try. The cake itself was done very professionally. The taste was good but not great. As long, as the cake was moist I was okay with it. They have a variety of different flavors and fillings, but most taste the same. I would recommend this place if someone was in a bind or just was looking for the outward appearance of the cake. Read less
Services Used: Wedding Cake
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A & J
Wedding:
4/13/2014
4.2/5.0
The cake was amazing. We had a three tier and each tier was a different flavor. Once you place the order they don't let you change it. I change my mind a lot so this was frustrating. Our venue has an agreement with Hansens so the cake came with a our event package which was nice! They only have one location in Los Angeles where you can taste the favors...this was inconvenient as it was out of the way. Overall, good beautiful cake though.
The cake was amazing. We had a three tier and each tier was a different flavor. Once you place the order they don't let Read more...
The cake was amazing. We had a three tier and each tier was a different flavor. Once you place the order they don't let you change it. I change my mind a lot so this was frustrating. Our venue has an agreement with Hansens so the cake came with a our event package which was nice! They only have one location in Los Angeles where you can taste the favors...this was inconvenient as it was out of the way. Overall, good beautiful cake though. Read less
Services Used: Wedding Cake
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Christina
Wedding:
12/21/2013
4.3/5.0
We used Hansen's for our wedding cake as part of a catering packaged offered through our venue. The cakes are delicious and I have since gone back for two other occasions or purchased cakes and cupcakes through them.

Since we selected this vendor through a packaged price with our venue, we were unfortunately not offered much variety for their pre-designed cakes, however the taste more than compensated for that.
We used Hansen's for our wedding cake as part of a catering packaged offered through our venue. The cakes are delicious Read more...
We used Hansen's for our wedding cake as part of a catering packaged offered through our venue. The cakes are delicious and I have since gone back for two other occasions or purchased cakes and cupcakes through them.

Since we selected this vendor through a packaged price with our venue, we were unfortunately not offered much variety for their pre-designed cakes, however the taste more than compensated for that. Read less
Services Used: Wedding Cake
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SANDIE
Wedding:
10/12/2013
3.2/5.0
Let me start off by saying THEIR CUPCAKES ARE AMAZING! if there was a star rating for tasty-ness it would be 5 stars.

This first part is for the Fairfax location. We went to this location first because it was closer to us than the Beverly Hills location and we were sorry we did. The showroom had 3 people in there including us with 2 workers. We were not aknowledged at all, waited about 15 min after putting our name on the list and then left because NO ONE even spoke to us. We knew we wanted Hansen's cupcakes because they are delicious, so we went next door to the bakery part and bought small cupcakes to do our own tasting at home. There was this wonderful lady at the bakery side who appologized to us for the showroom staff and gave us a box of tasting samples. She was awesome!

The second part is for the Beverly Hills Location: the showroom ladies at this location were so sweet. They seemed genuinely happy to talk to us regarding our wedding and get us the right amount of cupcakes and sized top tier. I have nothing but nice things to say about this location. These wonderful ladies helped carry out my 150 cupcakes to my car and gave me the biggest hug to congratulate me on our upcoming wedding.

Taste: AH-MAZE-ING!!!! These bakers know what they are doing. We LOVE their cupcakes and cakes to death! They are so amazing our guests are still telling us how much they loved them.

Overview, you may not get 5 star treatment when you walk in, but the cakes/cupcakes are worth it in the end. Thank you Hnasen's bakery for being amazingly delicious!
Let me start off by saying THEIR CUPCAKES ARE AMAZING! if there was a star rating for tasty-ness it would be 5 stars. Read more...
Let me start off by saying THEIR CUPCAKES ARE AMAZING! if there was a star rating for tasty-ness it would be 5 stars.

This first part is for the Fairfax location. We went to this location first because it was closer to us than the Beverly Hills location and we were sorry we did. The showroom had 3 people in there including us with 2 workers. We were not aknowledged at all, waited about 15 min after putting our name on the list and then left because NO ONE even spoke to us. We knew we wanted Hansen's cupcakes because they are delicious, so we went next door to the bakery part and bought small cupcakes to do our own tasting at home. There was this wonderful lady at the bakery side who appologized to us for the showroom staff and gave us a box of tasting samples. She was awesome!

The second part is for the Beverly Hills Location: the showroom ladies at this location were so sweet. They seemed genuinely happy to talk to us regarding our wedding and get us the right amount of cupcakes and sized top tier. I have nothing but nice things to say about this location. These wonderful ladies helped carry out my 150 cupcakes to my car and gave me the biggest hug to congratulate me on our upcoming wedding.

Taste: AH-MAZE-ING!!!! These bakers know what they are doing. We LOVE their cupcakes and cakes to death! They are so amazing our guests are still telling us how much they loved them.

Overview, you may not get 5 star treatment when you walk in, but the cakes/cupcakes are worth it in the end. Thank you Hnasen's bakery for being amazingly delicious! Read less
Services Used: Wedding Cake
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Devon
Wedding:
5/11/2013
5.0/5.0
I was 100% happy with my wedding cake. Ordering the cake was easy - I stopped in the Tarzana location on my lunch break and Jack had my cake ordered in about 20 min. They had great samples and options which made it easy to choose. The cake was beautiful and tasty. Jack was very helpful and insisted I take a bunch of samples home for my fiance.

Hansen's was one of 2 cake vendors included in my venue package. I see other reviewers experienced issues due to this, but I did not. I told Jack my venue and he handed me the book to pick a design. I picked the design, which was beautiful. I told him we would have 175-200 guests as the wedding was a month out. He showed me the size he would make for that guest count, which was huge. He told me to call him if I ended up closer to 200 and he would gladly make me a bigger cake. I did have 200 guests but i didnt bother calling for a bigger cake because not everyone eats cake and we had a ton of food and a choc fountain as well. He also took extra time to explain to me how I could correctly wrap and freeze the top tier so it would taste as fresh as the wedding day.

He never tried to upsell me, which actually surprised me because the other "included" vendor with my location did. It was great to have one vendor I didnt have to pay or discuss price with :). I got my perfect cake as part of the package with my venue. Many of my guests commented that it was the best cake ever - especially the carrot cake tier and the marble with choc chip filling.
I was 100% happy with my wedding cake. Ordering the cake was easy - I stopped in the Tarzana location on my lunch break Read more...
I was 100% happy with my wedding cake. Ordering the cake was easy - I stopped in the Tarzana location on my lunch break and Jack had my cake ordered in about 20 min. They had great samples and options which made it easy to choose. The cake was beautiful and tasty. Jack was very helpful and insisted I take a bunch of samples home for my fiance.

Hansen's was one of 2 cake vendors included in my venue package. I see other reviewers experienced issues due to this, but I did not. I told Jack my venue and he handed me the book to pick a design. I picked the design, which was beautiful. I told him we would have 175-200 guests as the wedding was a month out. He showed me the size he would make for that guest count, which was huge. He told me to call him if I ended up closer to 200 and he would gladly make me a bigger cake. I did have 200 guests but i didnt bother calling for a bigger cake because not everyone eats cake and we had a ton of food and a choc fountain as well. He also took extra time to explain to me how I could correctly wrap and freeze the top tier so it would taste as fresh as the wedding day.

He never tried to upsell me, which actually surprised me because the other "included" vendor with my location did. It was great to have one vendor I didnt have to pay or discuss price with :). I got my perfect cake as part of the package with my venue. Many of my guests commented that it was the best cake ever - especially the carrot cake tier and the marble with choc chip filling. Read less
Services Used: Wedding Cake
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Anonymous
Wedding:
2/23/2013
2.4/5.0
While our wedding cake tasted and looked great, the delivery of the cake was extremely late and arrived only minutes before the reception room was opened for the guests to be seated. This caused my florist to have to stay late to arrange flowers on and around the cake. The cake was included in a package from the Braemar Country Club, so I am unsure as to the value of their prices.
While our wedding cake tasted and looked great, the delivery of the cake was extremely late and arrived only minutes Read more...
While our wedding cake tasted and looked great, the delivery of the cake was extremely late and arrived only minutes before the reception room was opened for the guests to be seated. This caused my florist to have to stay late to arrange flowers on and around the cake. The cake was included in a package from the Braemar Country Club, so I am unsure as to the value of their prices. Read less
Services Used: Wedding Cake
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Morgan
Wedding:
3/3/2012
3.4/5.0
We LOVED the cake we finally got--- absolutely wonderful-- but we had some problems with the ordering process. Hansen's was the preferred bakery of our reception venue, and a cake came with our package.

I definitely felt like a second class customer when I walked into Hansen's and told them I had a package with my venue for a cake. The woman helping us escorted us to a corner of the bakery, pointed out a few cakes we could choose from that were included in our package, and quickly ditched us. When I flagged her down and asked about other designs (I offered to pay to upgrade the cake to a design I really liked) she quickly dismissed me. I ended up picking one of the original designs included in the package.

Fast forward to two days before the wedding, I got a call from the bakery telling me that they had lost the color swatches I had given them for the cake, and that I needed to tell them what they should do about it. I didn't have time in my schedule to drive thru LA traffic on a Friday to the bakery, so I ended up telling them to simplify my color scheme (my custom colors were out the window). They weren't apologetic-- they just blamed the woman who took my order and said she was no longer with the bakery.

Like I said, the cake turned out beautiful and it was absolutely delicious cake. I'd order from them again. But I really wish the service had been better.
We LOVED the cake we finally got--- absolutely wonderful-- but we had some problems with the ordering process. Hansen's Read more...
We LOVED the cake we finally got--- absolutely wonderful-- but we had some problems with the ordering process. Hansen's was the preferred bakery of our reception venue, and a cake came with our package.

I definitely felt like a second class customer when I walked into Hansen's and told them I had a package with my venue for a cake. The woman helping us escorted us to a corner of the bakery, pointed out a few cakes we could choose from that were included in our package, and quickly ditched us. When I flagged her down and asked about other designs (I offered to pay to upgrade the cake to a design I really liked) she quickly dismissed me. I ended up picking one of the original designs included in the package.

Fast forward to two days before the wedding, I got a call from the bakery telling me that they had lost the color swatches I had given them for the cake, and that I needed to tell them what they should do about it. I didn't have time in my schedule to drive thru LA traffic on a Friday to the bakery, so I ended up telling them to simplify my color scheme (my custom colors were out the window). They weren't apologetic-- they just blamed the woman who took my order and said she was no longer with the bakery.

Like I said, the cake turned out beautiful and it was absolutely delicious cake. I'd order from them again. But I really wish the service had been better. Read less
Services Used: Wedding Cake
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Jen G
Wedding:
10/8/2011
5.0/5.0
Delicious! We got a lot of compliments on how tasty our cake was at our reception. They were able to make the outside look smooth like fondant, but not taste like it... We were very pleased with our cake!
Delicious! We got a lot of compliments on how tasty our cake was at our reception. They were able to make the outside look Read more...
Delicious! We got a lot of compliments on how tasty our cake was at our reception. They were able to make the outside look smooth like fondant, but not taste like it... We were very pleased with our cake! Read less
Services Used: Wedding Cake
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Penny
Wedding:
4/30/2011
3.5/5.0
Best cake I have tasted but cake was not done on time. and this caused groom & bride to be nervous as we had so much going on that daY!
Best cake I have tasted but cake was not done on time. and this caused groom & bride to be nervous as we had so much going Read more...
Best cake I have tasted but cake was not done on time. and this caused groom & bride to be nervous as we had so much going on that daY! Read less
Services Used: Wedding Cake
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LosAngelesLove
Wedding:
6/6/2009
3.1/5.0
Cake (taste/quality) was good, but the colors didn't turn out as I wanted. If you're more specific you can likely get what you want.
Cake (taste/quality) was good, but the colors didn't turn out as I wanted. If you're more specific you can likely get what Read more...
Cake (taste/quality) was good, but the colors didn't turn out as I wanted. If you're more specific you can likely get what you want. Read less
Services Used: Wedding Cake
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Ana Maria
Wedding:
11/22/2008
3.9/5.0
Hansen's Bakery provided a beautiful cake for our reception! We had 3 layers of different flavors/fillings, but our favorite was the red velvet with cream cheese filling. The other layers were good, but not exceptional - but the red velvet was definitely noteworthy. Our experience with our cake-tasting was underwhelming; it was obvious they do this all the time, but just didn't wow me. Our cake was included in our package with City Club on Bunker Hill, but for a "package" cake we had a wide selection with lots of options so I thought it was a great value!
Hansen's Bakery provided a beautiful cake for our reception! We had 3 layers of different flavors/fillings, but our Read more...
Hansen's Bakery provided a beautiful cake for our reception! We had 3 layers of different flavors/fillings, but our favorite was the red velvet with cream cheese filling. The other layers were good, but not exceptional - but the red velvet was definitely noteworthy. Our experience with our cake-tasting was underwhelming; it was obvious they do this all the time, but just didn't wow me. Our cake was included in our package with City Club on Bunker Hill, but for a "package" cake we had a wide selection with lots of options so I thought it was a great value! Read less
Services Used: Wedding Cake
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littledevilworks
Wedding:
8/9/2008
4.4/5.0
The cake looked and tasted amazing. Booking and selecting was easy, taste tests were wonderful, and delivery was flawless. I would use them again!
The cake looked and tasted amazing. Booking and selecting was easy, taste tests were wonderful, and delivery was flawless. Read more...
The cake looked and tasted amazing. Booking and selecting was easy, taste tests were wonderful, and delivery was flawless. I would use them again! Read less
Services Used: Wedding Cake
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joy
Wedding:
8/17/2007
4.6/5.0
the cake was great! they had a lot of cakes to choose from. the only part that sucked was the location!
the cake was great! they had a lot of cakes to choose from. the only part that sucked was the location!
the cake was great! they had a lot of cakes to choose from. the only part that sucked was the location! Read less
Services Used: Wedding Cake
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Anonymous
Wedding:
2+ years ago
4.6/5.0
Hanson's Bakery did the cake for our wedding. It was delicious, we chose them because we didn't want fondant and they do a beautiful job with buttercream. We got a very simple 3 tier cake because we just wanted fresh flowers on it. I felt their pricing was a bit high for what yet did other than that it was good.
Hanson's Bakery did the cake for our wedding. It was delicious, we chose them because we didn't want fondant and they do a Read more...
Hanson's Bakery did the cake for our wedding. It was delicious, we chose them because we didn't want fondant and they do a beautiful job with buttercream. We got a very simple 3 tier cake because we just wanted fresh flowers on it. I felt their pricing was a bit high for what yet did other than that it was good. Read less
Services Used: Wedding Cake
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Anonymous
Wedding:
2+ years ago
1.5/5.0
I really thought about it a lot before I decided whether or not to write this negative review about Hansen's. Maybe my experiene was an isolated thing. Maybe not. Judge for yourself.

Like a previous reviewer, Hansen's was one of the cake vendors we had to choose from in our package with the City Club on Bunker Hill. I decided to go to Hansen's first because their website and blog were quite impressive and showed a lot of celebrity clientele.

I went to the main show room in Los Angeles on Fairfax Avenue first. Horrible horrible horrible. Unenthusiastic, apathetic service during my tasting. They got annoyed and rolled their eyes when I asked what was included in my package. When I asked if I could do something outside of the package, the supervisor laughed at me and said, "Child, come closer to me so I can smack you on the side of the head with the phone." Ok, funny "haha," but then, not really.

I decided to give Hansen's another chance because besides their service, the cake was pretty good - moist, not too dense, not too sweet. And the one thing that Hansen's was flexible about was all the cake and filling flavors they offered. So I went to the Beverly Hills location. I was reassured by the service from the very nice lady working there (I forgot her name, sorry) and decided to place my order. Unfortunately, no matter which Hansen's location you PLACE your order at, it will be baked at the Los Angeles shop (on Fairfax Avenue). When I called a week before the wedding to confirm my order, TWO different staff members at Hansen's told me, "Oh, you're the one who wants the picture of the man's face on it, right?" What?????

Long story short, they couldn't find my order. At that point, I decided this was going to be a royal mess on the day of my wedding. I said I wanted to cancel my order. Hansen's told me I couldn't. "Cancellations are not allowed." When I reminded the lady I spoke to that she couldn't even find my order and that I hadn't given them my credit card information, she said, "Ok, then that's fine."

If you go with Hansen's, I wish you better luck than I had.
I really thought about it a lot before I decided whether or not to write this negative review about Hansen's. Maybe my Read more...
I really thought about it a lot before I decided whether or not to write this negative review about Hansen's. Maybe my experiene was an isolated thing. Maybe not. Judge for yourself.

Like a previous reviewer, Hansen's was one of the cake vendors we had to choose from in our package with the City Club on Bunker Hill. I decided to go to Hansen's first because their website and blog were quite impressive and showed a lot of celebrity clientele.

I went to the main show room in Los Angeles on Fairfax Avenue first. Horrible horrible horrible. Unenthusiastic, apathetic service during my tasting. They got annoyed and rolled their eyes when I asked what was included in my package. When I asked if I could do something outside of the package, the supervisor laughed at me and said, "Child, come closer to me so I can smack you on the side of the head with the phone." Ok, funny "haha," but then, not really.

I decided to give Hansen's another chance because besides their service, the cake was pretty good - moist, not too dense, not too sweet. And the one thing that Hansen's was flexible about was all the cake and filling flavors they offered. So I went to the Beverly Hills location. I was reassured by the service from the very nice lady working there (I forgot her name, sorry) and decided to place my order. Unfortunately, no matter which Hansen's location you PLACE your order at, it will be baked at the Los Angeles shop (on Fairfax Avenue). When I called a week before the wedding to confirm my order, TWO different staff members at Hansen's told me, "Oh, you're the one who wants the picture of the man's face on it, right?" What?????

Long story short, they couldn't find my order. At that point, I decided this was going to be a royal mess on the day of my wedding. I said I wanted to cancel my order. Hansen's told me I couldn't. "Cancellations are not allowed." When I reminded the lady I spoke to that she couldn't even find my order and that I hadn't given them my credit card information, she said, "Ok, then that's fine."

If you go with Hansen's, I wish you better luck than I had. Read less
Services Used: Wedding Cake
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Lori W
Wedding:
7/13/2003
4.7/5.0
By far the best cakes we tasted and reasonable priced!
By far the best cakes we tasted and reasonable priced!
By far the best cakes we tasted and reasonable priced! Read less
Services Used: Wedding Cake
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