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HansonEllis.com

Torrance , CA
CONTACT US
CONTACT US

LOCATION

3165 Fujita St
Torrance, CA 90505 US (map)

PHONE

800-793-3924

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Our personalized collection of bridal gifts, wedding invitations and custom favors are uniquely personalized to catch that magical moment on your special day. Personalize it with the... Read more
Our personalized collection of bridal gifts, wedding invitations and custom favors are uniquely personalized to catch that magical moment on your special day. Personalize it with the bride's/groom's name, a special message, and date to make it exclusive for your private event. Read less
Favors & Gifts

PHOTOS

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130x130 sq 1273765522102 herbaltea285
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130x130 sq 1273768312180 minisatinbags2
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INFO FOR FAVORS & GIFTS

Do you offer a catalog of products or custom products?
Custom Products
Do you handle design, printing, and assembly?
Assembly, Design, Printing

INFO FOR INVITATIONS

Do you offer a catalog of products or custom products?
Custom Products
Do you handle design, printing, and assembly?
Assembly, Design, Printing
What specialty products do you provide?
Engraving

REVIEWS

3.6
out of 5.0
3.5/5.0
3.5/5.0
3.5/5.0
4.0/5.0
3.5/5.0
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Richard
Wedding:
8/1/2014
1.6/5.0
Ordered 2 different items on 22nd February to be engraved. One was delivered on 2nd April and the other is expected to be delivered on 30th April. The transit time and turnaround is far too slow and not what they specify on their website or confirmation email (as shown below). They did not let me know that the items were out of stock and only after I contacted Hanson Ellis (26th March) to check the status, customer service informed me that the items had just come in and would be shipped out within a week. As one item was not received, I followed up again on 8th April and was told that it would ship out this week. On 24th April I contacted again and was advised that they made a mistake and the wrong item came in and it had just come in and would be going out this week.
Based on the time taken to receive the items and the fact I had to contact them 3 times for information is the reason I would not recommend ordering from them.

"Delivery Time
Production time for Custom/Personalized gifts and favors is 3-7 business days before shipment. Allow an additional 3-5 business days for transit time before arrival. Custom/Personalized gifts and favors include products that are assembled, engraved, embroidered, printed, embossed, etched, and hot stamped. Note: If you wish to have a proof of your order and/or if we did not receive your personalization, it may delay your order beyond the target date. All orders are based upon stock availability. If your product(s) is on back-order for an unusual amount of time, we will contact you. Out of the U.S. orders can not be rushed and may take up to 2-4 weeks before arrival."
Ordered 2 different items on 22nd February to be engraved. One was delivered on 2nd April and the other is expected to be Read more...
Ordered 2 different items on 22nd February to be engraved. One was delivered on 2nd April and the other is expected to be delivered on 30th April. The transit time and turnaround is far too slow and not what they specify on their website or confirmation email (as shown below). They did not let me know that the items were out of stock and only after I contacted Hanson Ellis (26th March) to check the status, customer service informed me that the items had just come in and would be shipped out within a week. As one item was not received, I followed up again on 8th April and was told that it would ship out this week. On 24th April I contacted again and was advised that they made a mistake and the wrong item came in and it had just come in and would be going out this week.
Based on the time taken to receive the items and the fact I had to contact them 3 times for information is the reason I would not recommend ordering from them.

"Delivery Time
Production time for Custom/Personalized gifts and favors is 3-7 business days before shipment. Allow an additional 3-5 business days for transit time before arrival. Custom/Personalized gifts and favors include products that are assembled, engraved, embroidered, printed, embossed, etched, and hot stamped. Note: If you wish to have a proof of your order and/or if we did not receive your personalization, it may delay your order beyond the target date. All orders are based upon stock availability. If your product(s) is on back-order for an unusual amount of time, we will contact you. Out of the U.S. orders can not be rushed and may take up to 2-4 weeks before arrival." Read less
Services Used: Favors & Gifts
Default vendor profile pic
omar
Wedding:
1/9/2014
0.0/5.0
WORST COMPANY EVER!! IT TOOK 2 MONTHS TO GET MY ORDER, THEY ADDED EXTRA FEES FOR SHIPPING TO GET MORE MONEY OFF ME AND THE ORDER WASN'T RIGHT IN THE END. AND HOW DO THEY TRY TO RESOLVE IT....WE CAN GIVE YOU A REDUCED RATE FOR THE MISSING PRODUCTS. WORST COMPANY EVER SAVE YOUR TIME AND YOUR MONEY AND GO ELSEWHERE.
WORST COMPANY EVER!! IT TOOK 2 MONTHS TO GET MY ORDER, THEY ADDED EXTRA FEES FOR SHIPPING TO GET MORE MONEY OFF ME AND THE Read more...
WORST COMPANY EVER!! IT TOOK 2 MONTHS TO GET MY ORDER, THEY ADDED EXTRA FEES FOR SHIPPING TO GET MORE MONEY OFF ME AND THE ORDER WASN'T RIGHT IN THE END. AND HOW DO THEY TRY TO RESOLVE IT....WE CAN GIVE YOU A REDUCED RATE FOR THE MISSING PRODUCTS. WORST COMPANY EVER SAVE YOUR TIME AND YOUR MONEY AND GO ELSEWHERE. Read less
Services Used: Invitations
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Anonymous
Wedding:
1+ year ago
0.7/5.0
This company is awful! Not only is the customer service awful, the actual products are low quality! My order also took weeks past when they should have arrived before I finally received my package in the mail, which included a few damaged items. I would have been better off walking in to party city for my wedding, in fact the service probably would have been better.
This company is awful! Not only is the customer service awful, the actual products are low quality! My order also took Read more...
This company is awful! Not only is the customer service awful, the actual products are low quality! My order also took weeks past when they should have arrived before I finally received my package in the mail, which included a few damaged items. I would have been better off walking in to party city for my wedding, in fact the service probably would have been better. Read less
Services Used: Favors & Gifts
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Anonymous
Wedding:
1+ year ago
4.8/5.0
They were great to work with & responded to emails quickly. The only thing I didnt like was that I was told I could have a discount for ordering so many bottles but then didnt recieve it because it wasnt noted and they didnt do that. But did get free shipping. I've ordered my sand ceremony kit, MOH beach bag and 55 message in a bottle invitations. All engraved nicely.
They were great to work with & responded to emails quickly. The only thing I didnt like was that I was told I could have a Read more...
They were great to work with & responded to emails quickly. The only thing I didnt like was that I was told I could have a discount for ordering so many bottles but then didnt recieve it because it wasnt noted and they didnt do that. But did get free shipping. I've ordered my sand ceremony kit, MOH beach bag and 55 message in a bottle invitations. All engraved nicely. Read less
Services Used: Favors & Gifts, Invitations
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Trista
Wedding:
6/24/2013
0.0/5.0
ordered a custom money clip on May 10, still haven't receive it til today, sent email twice, no reply, horrible service!

Order #111632
ordered a custom money clip on May 10, still haven't receive it til today, sent email twice, no reply, horrible Read more...
ordered a custom money clip on May 10, still haven't receive it til today, sent email twice, no reply, horrible service!

Order #111632 Read less
Services Used: Favors & Gifts
HansonEllis.com responded with the following comments:

Hi Trista! We are sorry we were not able to deliver your package due to UPS losing the package in transit, but we hope you had a fantastic wedding!! Congrats!
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Cynthia
Wedding:
4/18/2013
5.0/5.0
We did the bottle starfish invitations. They were great for our beach themed wedding! The guests were in awe and cherished them like they were a prize. Shipping was fast and efficient. We couldn't ask for more. Thank you!
We did the bottle starfish invitations. They were great for our beach themed wedding! The guests were in awe and cherished Read more...
We did the bottle starfish invitations. They were great for our beach themed wedding! The guests were in awe and cherished them like they were a prize. Shipping was fast and efficient. We couldn't ask for more. Thank you! Read less
Services Used: Favors & Gifts
HansonEllis.com responded with the following comments:

Thank you for the kind words Cynthia! We really appreciate it!
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Yolanda
Wedding:
7/29/2012
4.9/5.0
They worked hard to get my invitations to me promptly. I was even able to save money on shipping because they were just a few short miles from my home I was able to pick them up.
Their team did an awesome job and my invitations were beautiful !
They worked hard to get my invitations to me promptly. I was even able to save money on shipping because they were just a Read more...
They worked hard to get my invitations to me promptly. I was even able to save money on shipping because they were just a few short miles from my home I was able to pick them up.
Their team did an awesome job and my invitations were beautiful ! Read less
Services Used: Invitations
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Brian Soze
Wedding:
6/30/2012
1.0/5.0
Horrible HORRIBLE customer experience with them. They ended up not fulfilling my order, but DIDNT LET ME KNOW for three weeks until I hounded their customer service people. And they never made it right. I WOULD AVOID THEM if you absolutely positively need your items.
Horrible HORRIBLE customer experience with them. They ended up not fulfilling my order, but DIDNT LET ME KNOW for three Read more...
Horrible HORRIBLE customer experience with them. They ended up not fulfilling my order, but DIDNT LET ME KNOW for three weeks until I hounded their customer service people. And they never made it right. I WOULD AVOID THEM if you absolutely positively need your items. Read less
Services Used: Favors & Gifts
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Wendy
Wedding:
5/25/2012
4.8/5.0
I ordered the starfish message in the bottle in a box as a wedding favor, and had it shipped to Canada, then to hawaii for my wedding. We even had them engraved. Easy to work with and great price, they provided a few proofs of the message to ensure we got it right. Items looked great, were packed carefully, and even provided a few extra starfish in case the others got damaged. Great service and great unique wedding favour.
I ordered the starfish message in the bottle in a box as a wedding favor, and had it shipped to Canada, then to hawaii for Read more...
I ordered the starfish message in the bottle in a box as a wedding favor, and had it shipped to Canada, then to hawaii for my wedding. We even had them engraved. Easy to work with and great price, they provided a few proofs of the message to ensure we got it right. Items looked great, were packed carefully, and even provided a few extra starfish in case the others got damaged. Great service and great unique wedding favour. Read less
Services Used: Favors & Gifts
Default vendor profile pic
Sunny S.
Wedding:
5/18/2012
5.0/5.0
I bought the most darling little succulent tea light candles from HansonEllis.com. Other vendors also provide similar favors, but these came packaged beautifully and were a much better quality than other novelty tea lights. The order came with four different succulent styles, they were individually wrapped with a nice bow and labeled with a custom label, which said "I'm stuck on you." They shipped them to me in secure packaging, and on time, as they promised. My only regret is that I wish I had bought more because everyone was snatching them up. I highly recommend this website because they have very unique favors/gifts and they will wrap them up in an aesthetically pleasing manner, which removes a lot of stress from the wedding planning. Also, the value is great, I don't think other vendors can provide completely wrapped, ready-to-go favors for the same low price.
I bought the most darling little succulent tea light candles from HansonEllis.com. Other vendors also provide similar Read more...
I bought the most darling little succulent tea light candles from HansonEllis.com. Other vendors also provide similar favors, but these came packaged beautifully and were a much better quality than other novelty tea lights. The order came with four different succulent styles, they were individually wrapped with a nice bow and labeled with a custom label, which said "I'm stuck on you." They shipped them to me in secure packaging, and on time, as they promised. My only regret is that I wish I had bought more because everyone was snatching them up. I highly recommend this website because they have very unique favors/gifts and they will wrap them up in an aesthetically pleasing manner, which removes a lot of stress from the wedding planning. Also, the value is great, I don't think other vendors can provide completely wrapped, ready-to-go favors for the same low price. Read less
Services Used: Favors & Gifts, Invitations

MAP

 
3165 Fujita St, Torrance, CA 90505 See On Map
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Please let this vendor know that you found them on the WeddingWire Network.
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