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Harris Jewelry

Killeen , TX

LOCATION

2100 South W.S. Young Drive
Killeen, TX 76543 US

PHONE

254-690-2400

WEBSITE

View website
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Jewelry

REVIEWS

2.1
out of 5.0
2.1/5.0
2.0/5.0
2.2/5.0
2.0/5.0
2.2/5.0
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Anonymous
Wedding:
Recently Married
0.0/5.0
My fiancee and I went in to get a wedding ring for me and were sold a beautiful black Tungsten Carbide ring. They really talked it up, even discounted to price they had it tagged for. Found out about a week later the $100 I spent on that ring, was identical to the $23 ring in Walmart. I checked it out online because I was dumbfounded. I found similar rings if not identical between $20-$30. I spent $100. Thanks Harris Jewelers. You really know how to scam the military. 0/5
My fiancee and I went in to get a wedding ring for me and were sold a beautiful black Tungsten Carbide ring. They really Read more...
My fiancee and I went in to get a wedding ring for me and were sold a beautiful black Tungsten Carbide ring. They really talked it up, even discounted to price they had it tagged for. Found out about a week later the $100 I spent on that ring, was identical to the $23 ring in Walmart. I checked it out online because I was dumbfounded. I found similar rings if not identical between $20-$30. I spent $100. Thanks Harris Jewelers. You really know how to scam the military. 0/5 Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
0.4/5.0
Their customer service is the WORST that I have ever come in contact with. Even when speaking with their supposed "National Director of Sales" Terry Pritikin, I've never been treated with such disrespect. I don't recommend going to them for anything. You will only be greeted with snark and arrogance. So glad I just turned around and left.
Their customer service is the WORST that I have ever come in contact with. Even when speaking with their supposed Read more...
Their customer service is the WORST that I have ever come in contact with. Even when speaking with their supposed "National Director of Sales" Terry Pritikin, I've never been treated with such disrespect. I don't recommend going to them for anything. You will only be greeted with snark and arrogance. So glad I just turned around and left. Read less
Services Used: Jewelry
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Kat
Wedding:
6/8/2014
3.7/5.0
Very easy for military to be able to afford jewelry. However, when asked for diamond specs-4C they are either mediocre or unavailable. They claim they use diamonds that are affordable to servicemen and women. My piece is very pretty after we added a second band to it.
Advice: save up or get a personal loan and go to a place like blue Nile or local jeweler having a sale. It less expensive and you KNOW what you are getting. You shouldn't have spend over 1500 to get a diamond cluster
Very easy for military to be able to afford jewelry. However, when asked for diamond specs-4C they are either mediocre or Read more...
Very easy for military to be able to afford jewelry. However, when asked for diamond specs-4C they are either mediocre or unavailable. They claim they use diamonds that are affordable to servicemen and women. My piece is very pretty after we added a second band to it.
Advice: save up or get a personal loan and go to a place like blue Nile or local jeweler having a sale. It less expensive and you KNOW what you are getting. You shouldn't have spend over 1500 to get a diamond cluster Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
0.0/5.0
Customer service is TERRIBLE. Quality of the jewelery isn't great either, they sucked my husband into buying a ring because they "catered" so well to military. Luckily I realized that I'd rather wait to get a good ring than to have their trash and was able to return it within 30 days
Customer service is TERRIBLE. Quality of the jewelery isn't great either, they sucked my husband into buying a ring Read more...
Customer service is TERRIBLE. Quality of the jewelery isn't great either, they sucked my husband into buying a ring because they "catered" so well to military. Luckily I realized that I'd rather wait to get a good ring than to have their trash and was able to return it within 30 days Read less
Services Used: Jewelry
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Zeekaul
Wedding:
6/16/2013
0.0/5.0
After buying a 14k ring for 2300 for my wife we went to get the ring appraised and found out its wasn't 14k it was only 10k and worth about 20 dollars for weight. Never go to this place!
After buying a 14k ring for 2300 for my wife we went to get the ring appraised and found out its wasn't 14k it was only Read more...
After buying a 14k ring for 2300 for my wife we went to get the ring appraised and found out its wasn't 14k it was only 10k and worth about 20 dollars for weight. Never go to this place! Read less
Services Used: Jewelry
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Sarah
Wedding:
11/10/2012
4.4/5.0
The rings were both purchased from Harris. They give a small discount for returning costmers. The only problem I had with them is when we sent me ring off to be re-sized it came back all messed up on the bottom. When I took it back to have them fix it comments were made about it not being a warranty issue. In the end they fixed my ring under warranty.

Sarah Rock
The rings were both purchased from Harris. They give a small discount for returning costmers. The only problem I had with Read more...
The rings were both purchased from Harris. They give a small discount for returning costmers. The only problem I had with them is when we sent me ring off to be re-sized it came back all messed up on the bottom. When I took it back to have them fix it comments were made about it not being a warranty issue. In the end they fixed my ring under warranty.

Sarah Rock Read less
Services Used: Jewelry
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Darnell
Wedding:
10/6/2012
1.7/5.0
I really dont know where to begin. I am a Marine and they caught me in their scheme being young and new to the military. I bought a Gold Chain and Pendant there for $2400. Their customer serivce is okay not really professional. So I went to get the chain appriased. The worth of the chain almost throw me into anger. The actually chain was only worth 500??? So why would they charge me $2400? For a company that says they help the military its pretty funny how their prices triple to make them money. If you get something from here which I dont recommend for any case!!!!! Get your jewerly weighed and see how much it is really worth. WORST PLACE FOR JEWERLY! And the worst part of all this is the owner was prior military. Shame on him for preying on the military personel.
I really dont know where to begin. I am a Marine and they caught me in their scheme being young and new to the military. I Read more...
I really dont know where to begin. I am a Marine and they caught me in their scheme being young and new to the military. I bought a Gold Chain and Pendant there for $2400. Their customer serivce is okay not really professional. So I went to get the chain appriased. The worth of the chain almost throw me into anger. The actually chain was only worth 500??? So why would they charge me $2400? For a company that says they help the military its pretty funny how their prices triple to make them money. If you get something from here which I dont recommend for any case!!!!! Get your jewerly weighed and see how much it is really worth. WORST PLACE FOR JEWERLY! And the worst part of all this is the owner was prior military. Shame on him for preying on the military personel. Read less
Services Used: Jewelry
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Anonymous
Wedding:
9/3/2012
0.0/5.0
This company does not sell jewelry. They sell credit so they claim. If you want a a good deal on jewelry don't go to harris. A lot of other stores will finance you with a smaller intrest rate or even 0% and you will get a better product for less. There was a small kiosk infront of the Harris in the Killeen Mall that got me a diamond ring for under $1,000.00 financed that Harris wanted $3,500 for! These guys prey on our young soilders. Please do your research and find out before you are stuck paying these guys off for the next 3 years.
This company does not sell jewelry. They sell credit so they claim. If you want a a good deal on jewelry don't go to Read more...
This company does not sell jewelry. They sell credit so they claim. If you want a a good deal on jewelry don't go to harris. A lot of other stores will finance you with a smaller intrest rate or even 0% and you will get a better product for less. There was a small kiosk infront of the Harris in the Killeen Mall that got me a diamond ring for under $1,000.00 financed that Harris wanted $3,500 for! These guys prey on our young soilders. Please do your research and find out before you are stuck paying these guys off for the next 3 years. Read less
Services Used: Jewelry
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fightingback
Wedding:
5/14/2012
0.0/5.0
Harris Jewelry has done the following to my Kids.
1. after each purchase jewelry cleaners were in a bag. No receipts given so never new that it was being charged to the account.

2. Ring sizing cost more than what their website stated for charging.
Never told we would be charged. Never given a receipt for such charges.

3. Traded rings several times.
A. 10K white gold turned finger green
B. Diamonds falling off the ring (both setting were discontinued)
c. They sized the ring and it broke could not replace (discontinued)

4. A letter was sent to commander for a unfounded claim stating 3 months of non payment. this claim was totally wrong. The letter was unprofessional, damaging to his character, having this letter in his records for this company not properly keeping correct records. First of all the dates of the account are inaccurate and after talking to the pres/CEO John Zimmermann his facts were wrong. They must keep really poor records. Since then its been hard. We all know the military.

5. Account was paid off but they continued to take out the allotment for 4 months and Harris Store Manager kept assuring that they were taking care of it. I had to prove this was paid and all Harris had to do was send a confirmation of paid in full.

6. Harris Website says that they are BBB accredited. They are in NY but how about the rest of the 25 plus stores. 15 that I did checked out were not. I stopped looking at the rest of the stores my opinion is that they are not.

Everything that is in this review can be backed up by paper,witnesses, and emails. My opinion if you have a account with them present or past I would strongly suggest you do your research, make sure you have copies of all sales, have your merchandise checked out, check your account for accuracy of products purchased and most of all GET A RECEIPT EACH TIME. Lesson learned. In my opinion I believe this company is preying on the military and less fortunate. I am gathering as much info to take to the proper authorities and I hope to one day soon is get them blacklisted from the military. Screw our boys and girls they need to pay.
Email if you have a story like this to
fightingbacknomore@gmail.com
Harris Jewelry has done the following to my Kids.
1. after each purchase jewelry cleaners were in a bag. No receipts Read more...
Harris Jewelry has done the following to my Kids.
1. after each purchase jewelry cleaners were in a bag. No receipts given so never new that it was being charged to the account.

2. Ring sizing cost more than what their website stated for charging.
Never told we would be charged. Never given a receipt for such charges.

3. Traded rings several times.
A. 10K white gold turned finger green
B. Diamonds falling off the ring (both setting were discontinued)
c. They sized the ring and it broke could not replace (discontinued)

4. A letter was sent to commander for a unfounded claim stating 3 months of non payment. this claim was totally wrong. The letter was unprofessional, damaging to his character, having this letter in his records for this company not properly keeping correct records. First of all the dates of the account are inaccurate and after talking to the pres/CEO John Zimmermann his facts were wrong. They must keep really poor records. Since then its been hard. We all know the military.

5. Account was paid off but they continued to take out the allotment for 4 months and Harris Store Manager kept assuring that they were taking care of it. I had to prove this was paid and all Harris had to do was send a confirmation of paid in full.

6. Harris Website says that they are BBB accredited. They are in NY but how about the rest of the 25 plus stores. 15 that I did checked out were not. I stopped looking at the rest of the stores my opinion is that they are not.

Everything that is in this review can be backed up by paper,witnesses, and emails. My opinion if you have a account with them present or past I would strongly suggest you do your research, make sure you have copies of all sales, have your merchandise checked out, check your account for accuracy of products purchased and most of all GET A RECEIPT EACH TIME. Lesson learned. In my opinion I believe this company is preying on the military and less fortunate. I am gathering as much info to take to the proper authorities and I hope to one day soon is get them blacklisted from the military. Screw our boys and girls they need to pay.
Email if you have a story like this to
fightingbacknomore@gmail.com Read less
Services Used: Jewelry
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Amanda
Wedding:
11/11/2011
5.0/5.0
It was the day before the wedding and we didn't have a ring for the groom, we found the perfect ring for my husband it is extremely durable and he says its comfortable. I myself received a family heirloom for my ring but I saw the perfect everyday wear ring that I intend on purchasing very soon. But shhh he doesn't know that yet. I highly recommend checking them out.
It was the day before the wedding and we didn't have a ring for the groom, we found the perfect ring for my husband it is Read more...
It was the day before the wedding and we didn't have a ring for the groom, we found the perfect ring for my husband it is extremely durable and he says its comfortable. I myself received a family heirloom for my ring but I saw the perfect everyday wear ring that I intend on purchasing very soon. But shhh he doesn't know that yet. I highly recommend checking them out. Read less
Services Used: Jewelry
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