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Haydel's Bakery

New Orleans , LA

LOCATION

4037 Jefferson Highway
New Orleans, LA 70121 US

PHONE

800-442-1342

WEBSITE

View website
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Wedding Cake

REVIEWS

4.7
out of 5.0
4.7/5.0
4.8/5.0
4.7/5.0
4.6/5.0
4.6/5.0
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Anonymous
Wedding:
Recently Married
5.0/5.0
You cannot go wrong with Haydel's. Not only are their cakes absolutely delicious, but they were the best to work with. They were professional, responsive, organized, extremely knowledgeable and ready to answer any question you may have. They exceeded my expectations and I highly recommend Haydel's! You will not be disappointed!!!
You cannot go wrong with Haydel's. Not only are their cakes absolutely delicious, but they were the best to work with. Read more...
You cannot go wrong with Haydel's. Not only are their cakes absolutely delicious, but they were the best to work with. They were professional, responsive, organized, extremely knowledgeable and ready to answer any question you may have. They exceeded my expectations and I highly recommend Haydel's! You will not be disappointed!!! Read less
Services Used: Wedding Cake
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Anonymous
Wedding:
Recently Married
4.5/5.0
My cake was beautiful but I it lacked flavor and it was not moist.
My cake was beautiful but I it lacked flavor and it was not moist.
My cake was beautiful but I it lacked flavor and it was not moist. Read less
Services Used: Wedding Cake
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Anonymous
Wedding:
Recently Married
5.0/5.0
The cakes were very delicious and moist. They far exceeded my expectations!! My guest raved on both the wedding and groom's cake all night. Their customer service is spot on and I would highly recommend them to everyone!!!
The cakes were very delicious and moist. They far exceeded my expectations!! My guest raved on both the wedding and Read more...
The cakes were very delicious and moist. They far exceeded my expectations!! My guest raved on both the wedding and groom's cake all night. Their customer service is spot on and I would highly recommend them to everyone!!! Read less
Services Used: Wedding Cake
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Anonymous
Wedding:
Recently Married
5.0/5.0
Haydel's was very accomodating and friendly. We went back after our initial ordering to add in more details, and they got everything straightened out and organized for us, and the day of the wedding everything was perfect (and delicious!)
Haydel's was very accomodating and friendly. We went back after our initial ordering to add in more details, and they got Read more...
Haydel's was very accomodating and friendly. We went back after our initial ordering to add in more details, and they got everything straightened out and organized for us, and the day of the wedding everything was perfect (and delicious!) Read less
Services Used: Wedding Cake
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Anonymous
Wedding:
Recently Married
4.4/5.0
I originally wanted a specific design for my wedding cake and they said they could do it. I went to pay for my cake about 2 weeks before my wedding and they said they couldn't do the cake I originally wanted. Therefore on such short notice I had to switch my entire cake around. I was not pleased at all at this point and I felt highly put down. However the new cake saved me about 500 dollars and it was decent looking.
I originally wanted a specific design for my wedding cake and they said they could do it. I went to pay for my cake about Read more...
I originally wanted a specific design for my wedding cake and they said they could do it. I went to pay for my cake about 2 weeks before my wedding and they said they couldn't do the cake I originally wanted. Therefore on such short notice I had to switch my entire cake around. I was not pleased at all at this point and I felt highly put down. However the new cake saved me about 500 dollars and it was decent looking. Read less
Services Used: Wedding Cake
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Private User
Wedding:
5/2/2015
3.2/5.0
I am very disappointed that I paid so much extra money to have certain things on our wedding cake that were there but not in the color I requested. It was in Ivory on ivory and not even visible to the guests. In that case there was honestly no point of even having it on there.
Also, my grooms cake had our initials on and it my grooms initial was wrong. I don't understand how that could happen.
I am very disappointed that I paid so much extra money to have certain things on our wedding cake that were there but not Read more...
I am very disappointed that I paid so much extra money to have certain things on our wedding cake that were there but not in the color I requested. It was in Ivory on ivory and not even visible to the guests. In that case there was honestly no point of even having it on there.
Also, my grooms cake had our initials on and it my grooms initial was wrong. I don't understand how that could happen. Read less
Services Used: Wedding Cake
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Frances
Wedding:
4/17/2015
5.0/5.0
Our wedding cake was delicious!
Our wedding cake was delicious!
Our wedding cake was delicious! Read less
Services Used: Wedding Cake
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jpsgirl
Wedding:
4/11/2015
5.0/5.0
Haydel’s bakery was the first bakery that came to mind when we started planning our wedding. I have always enjoyed their products. We were having a destination wedding and drove through torrential rain just to get to our cake tasting. It was well worth it. Our wedding cake was beautiful and delectable. I had provided them with flowers for the cake and specific instructions, which they followed exactly. We weren’t going to get a groom’s cake but they let us customize a cake with caramel icing and praline filling. It looked delicious. Unfortunately we didn’t even get one bite of it. Haydel’s staff was always very helpful and knowledgeable. They get an A+ from us.
Haydel’s bakery was the first bakery that came to mind when we started planning our wedding. I have always enjoyed their Read more...
Haydel’s bakery was the first bakery that came to mind when we started planning our wedding. I have always enjoyed their products. We were having a destination wedding and drove through torrential rain just to get to our cake tasting. It was well worth it. Our wedding cake was beautiful and delectable. I had provided them with flowers for the cake and specific instructions, which they followed exactly. We weren’t going to get a groom’s cake but they let us customize a cake with caramel icing and praline filling. It looked delicious. Unfortunately we didn’t even get one bite of it. Haydel’s staff was always very helpful and knowledgeable. They get an A+ from us. Read less
Services Used: Wedding Cake
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Jessica
Wedding:
4/10/2015
5.0/5.0
Our cake from Haydel's was beautiful and DELICIOUS!! As an out of town bride being able to do the cake tasting over the summer and then in April taste the cake and it be just as good was amazing. It was a beautiful cake and Haydel's worked well with my drawn out designs for the wedding cake and groom's cake. I only wish I was able to taste the red velvet groom's cake as well but I'm sure it was great too. We got so many compliments on the cake from the guests after the wedding as well. They even placed the cake pulls that I mailed to them a few weeks earlier.
Our cake from Haydel's was beautiful and DELICIOUS!! As an out of town bride being able to do the cake tasting over the Read more...
Our cake from Haydel's was beautiful and DELICIOUS!! As an out of town bride being able to do the cake tasting over the summer and then in April taste the cake and it be just as good was amazing. It was a beautiful cake and Haydel's worked well with my drawn out designs for the wedding cake and groom's cake. I only wish I was able to taste the red velvet groom's cake as well but I'm sure it was great too. We got so many compliments on the cake from the guests after the wedding as well. They even placed the cake pulls that I mailed to them a few weeks earlier. Read less
Services Used: Wedding Cake
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Samantha
Wedding:
11/22/2014
0.8/5.0
After paying a deposit and setting up my cake order, I ended up having to chose another bakery 2 weeks before my wedding! When setting everything up and getting the final numbers, they gave me an invoice. This invoice should have had every cost listed, however they "forgot" to put the $300 base price of the cake on there. For months, I thought I would owe $600. When they called to get the final payment, they told me a completely different number. I would have been willing to continue working with them, if the customer service had been better. They never owned up to their mistake. They only blamed me for not following up enough and basically called me stupid for not knowing that the base price was not on there. They argued on the phone with me for 45 minutes getting nothing resolved by speaking with the rep and a manager. After getting off the phone I called Chez Ru Rene and set everything up with them in about 15 minutes (for $600). About 15 minutes later, the manager called back and had spoken with the owner. She said the owner understands exactly what happened and is sorry... but they were a little late.
After paying a deposit and setting up my cake order, I ended up having to chose another bakery 2 weeks before my wedding! Read more...
After paying a deposit and setting up my cake order, I ended up having to chose another bakery 2 weeks before my wedding! When setting everything up and getting the final numbers, they gave me an invoice. This invoice should have had every cost listed, however they "forgot" to put the $300 base price of the cake on there. For months, I thought I would owe $600. When they called to get the final payment, they told me a completely different number. I would have been willing to continue working with them, if the customer service had been better. They never owned up to their mistake. They only blamed me for not following up enough and basically called me stupid for not knowing that the base price was not on there. They argued on the phone with me for 45 minutes getting nothing resolved by speaking with the rep and a manager. After getting off the phone I called Chez Ru Rene and set everything up with them in about 15 minutes (for $600). About 15 minutes later, the manager called back and had spoken with the owner. She said the owner understands exactly what happened and is sorry... but they were a little late. Read less
Services Used: Wedding Cake
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