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HD Design Center, LLC

Npr , FL
CONTACT US
CONTACT US

LOCATION

5444 Los Palos Drive
NPR, FL 34655 US (map)

PHONE

727-375-9586

WEBSITE

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Favors & Gifts

REVIEWS

3.1
out of 5.0
3.3/5.0
2.9/5.0
3.0/5.0
3.3/5.0
3.1/5.0
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Carlos
Wedding:
6/6/2015
5.0/5.0
We decided about 3 weeks ago to have groomsmen gifts that were to be custom bobblehead dolls. We went to the internet and found a few different companies which we in the end choose www.webobble.com. Their website is real easy to navigate through especially on our phone compared to other companies. In the end, we ordered them from the main computer and began to enter in the information necessary for each of the 8 dolls we wanted to have made.

The process is really done well. I was given the opportunity to have the dolls anyway we needed them which came in handy because some of the groomsmen are known for certain items and being we wanted them to be custom, webobble was able to provide that to us.

We completed the order and received notifications in email form. A few days later we started to receive emails of the sculpt for the dolls and found them remarkable overall. A couple needed some adjustments and they were done seamlessly.

In the end, I have nothing but praise for this company. They really make some great items and I know our bridal party really loved the dolls we provided to them.

Hats off to you all at webobble.com
We decided about 3 weeks ago to have groomsmen gifts that were to be custom bobblehead dolls. We went to the internet and Read more...
We decided about 3 weeks ago to have groomsmen gifts that were to be custom bobblehead dolls. We went to the internet and found a few different companies which we in the end choose www.webobble.com. Their website is real easy to navigate through especially on our phone compared to other companies. In the end, we ordered them from the main computer and began to enter in the information necessary for each of the 8 dolls we wanted to have made.

The process is really done well. I was given the opportunity to have the dolls anyway we needed them which came in handy because some of the groomsmen are known for certain items and being we wanted them to be custom, webobble was able to provide that to us.

We completed the order and received notifications in email form. A few days later we started to receive emails of the sculpt for the dolls and found them remarkable overall. A couple needed some adjustments and they were done seamlessly.

In the end, I have nothing but praise for this company. They really make some great items and I know our bridal party really loved the dolls we provided to them.

Hats off to you all at webobble.com Read less
Services Used: Favors & Gifts
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Josh
Wedding:
5/17/2015
1.0/5.0
We came across this bobble head idea and it sounded perfect. We wouldn't have purchased it if it weren't for our wedding. We ended up getting a broken bobble head in the mail a week before the wedding. They said they would get a replacement out before the wedding so I agreed to them sending one otherwise I would have asked for my money back. The bobble head came after the wedding and when I asked for a refund they sales rep Jeff Wolsky (sales@webobble.com) said no. We wouldn't have purchased it if it weren't for our wedding. Yes we were going to keep it after our wedding as a reminder of the day but the main purpose was that it was to be on the head table at our wedding. When I explained this to the sales rep Jeff Wolsky he did apologize for ruining our wedding and told us to open the new bobble head and use it after the wedding AS IT WAS INTENDED. Pretty much saying that yes it was a decoration but really it was intended for after the wedding. My point is…. does it even matter. We followed the rules of the site. We ordered way in advance and paid the extra money to get it sent faster (because they offer that on the site) I expect the doll to show up in tact. Yes things get broken in the mail but thats a part of doing business. If you tell me you will get a replacement out before my wedding I expect that to happen especially if you already have made a mistake. If a business makes a mistake but they are kind and apologetic then I want to see them strive and they will get my business again because I get people make mistakes. This business and sales rep Jeff Wolsky for webobble.com they make a decent product but thats it. Don't put your faith in them. You can't rely on them. If you are in a jam they may send out a replacement but if its time sensative then you may not get it and you won't get your money back. Don't support this company. Support a business that will give you both a good product, a good experience and won't rip you off in the process.
We came across this bobble head idea and it sounded perfect. We wouldn't have purchased it if it weren't for our wedding. Read more...
We came across this bobble head idea and it sounded perfect. We wouldn't have purchased it if it weren't for our wedding. We ended up getting a broken bobble head in the mail a week before the wedding. They said they would get a replacement out before the wedding so I agreed to them sending one otherwise I would have asked for my money back. The bobble head came after the wedding and when I asked for a refund they sales rep Jeff Wolsky (sales@webobble.com) said no. We wouldn't have purchased it if it weren't for our wedding. Yes we were going to keep it after our wedding as a reminder of the day but the main purpose was that it was to be on the head table at our wedding. When I explained this to the sales rep Jeff Wolsky he did apologize for ruining our wedding and told us to open the new bobble head and use it after the wedding AS IT WAS INTENDED. Pretty much saying that yes it was a decoration but really it was intended for after the wedding. My point is…. does it even matter. We followed the rules of the site. We ordered way in advance and paid the extra money to get it sent faster (because they offer that on the site) I expect the doll to show up in tact. Yes things get broken in the mail but thats a part of doing business. If you tell me you will get a replacement out before my wedding I expect that to happen especially if you already have made a mistake. If a business makes a mistake but they are kind and apologetic then I want to see them strive and they will get my business again because I get people make mistakes. This business and sales rep Jeff Wolsky for webobble.com they make a decent product but thats it. Don't put your faith in them. You can't rely on them. If you are in a jam they may send out a replacement but if its time sensative then you may not get it and you won't get your money back. Don't support this company. Support a business that will give you both a good product, a good experience and won't rip you off in the process. Read less
Services Used: Unique Services
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Meredith
Wedding:
9/16/2013
0.0/5.0
I purchased this for the hubby for his birthday. paid for the rush service to be delivered 9/16/13. Its now 9/19/13 and no item. His birthday was 9/16/13 :(. The vendor has not responded to numerous emails, voice messages, BB complaint, their own customer service sheet, Facebook. Got an email Last Tuesday asking me to approve a correction they had to make product looked great I approved it immediately. I paid for the rush service which the guy on phone ensured me would get my item here on time. Yet now I have no idea what to do. Did they take my money and run? who knows.. I know I paid and have NO PRODUCT # Y2767-90455
I purchased this for the hubby for his birthday. paid for the rush service to be delivered 9/16/13. Its now 9/19/13 and no Read more...
I purchased this for the hubby for his birthday. paid for the rush service to be delivered 9/16/13. Its now 9/19/13 and no item. His birthday was 9/16/13 :(. The vendor has not responded to numerous emails, voice messages, BB complaint, their own customer service sheet, Facebook. Got an email Last Tuesday asking me to approve a correction they had to make product looked great I approved it immediately. I paid for the rush service which the guy on phone ensured me would get my item here on time. Yet now I have no idea what to do. Did they take my money and run? who knows.. I know I paid and have NO PRODUCT # Y2767-90455 Read less
Services Used: Favors & Gifts
HD Design Center, LLC responded with the following comments:

Hello Meredith, we received this review and to be fair with our service, we received an order from you on 8-7-2013 under a 4 week time line (our rush is 2-3 week), and we provided the first phase of proofs to you on 8-15-2013. This proof was not responded to until the 29th of Aug. This delay will cause delays to any time line purchased. We then sent a proof on the 4th of Sept and additional requests for changes had been requested which is fine as we provide free changes.

The changes were made and provided on the 9th and again additional changes had been made (we have all email correspondence of course to back these dates) On the 11th another proofs was sent And it was approved.
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William
Wedding:
5/24/2013
1.8/5.0
I needed a bobble head done in a hurry and this company had pretty good times for decent rates. I ordered the rush delivery (2-3 weeks) for an extra fee and ended up getting the item more than 5 weeks later. I responded quickly to the proofs and only made one very small change to it (one of the eyes were smaller than the other). Got the product, it looked decent, I don't think it was worth the 280 I spent (couple fully customized) but whatever. What was really unprofessional was the lack of service afterwards. I called them multiple times and emailed them and they don't respond as soon as I ask about the late delivery that I paid extra for. Also the company claims to be from Florida but the package was sent from china. Unprofessional company, do not recommend. Order number 83828, I'd love to see them try and defend their case against me.
I needed a bobble head done in a hurry and this company had pretty good times for decent rates. I ordered the rush Read more...
I needed a bobble head done in a hurry and this company had pretty good times for decent rates. I ordered the rush delivery (2-3 weeks) for an extra fee and ended up getting the item more than 5 weeks later. I responded quickly to the proofs and only made one very small change to it (one of the eyes were smaller than the other). Got the product, it looked decent, I don't think it was worth the 280 I spent (couple fully customized) but whatever. What was really unprofessional was the lack of service afterwards. I called them multiple times and emailed them and they don't respond as soon as I ask about the late delivery that I paid extra for. Also the company claims to be from Florida but the package was sent from china. Unprofessional company, do not recommend. Order number 83828, I'd love to see them try and defend their case against me. Read less
Services Used: Favors & Gifts
Wwnetwork 128
Misty
Wedding:
5/16/2012
5.0/5.0
Our Wedding is this Friday but I wanted to write today as I had a moment. First of all this site has been wonderful, thanks for all the posts and information provided to me -

We chose webobble.com to make our wedding cake topper a very special one. It costs a bit more than normal but they really made it exactly as we wanted..it was worth every penny and even more (but dont tell them cause they are likely to raise their prices). Our topper was 9" high with us holding hands and in back was a scene of outer space, the caption was our love is out of this world... they allowed everything we wanted to be done and the process was wonderful. I just read someone posted about another item, amazing how different people feel about services given. I believe due to my experience that they used another company if they felt that dissatisfied because we had nothing but expertise, skill and felt like webobble.com really cared about what I bought and what they provided.

If I could show a photo I would, it was so great. Next time I use them it will be for birthday gifts and maybe even the Holidays!!

Misty!!
Our Wedding is this Friday but I wanted to write today as I had a moment. First of all this site has been wonderful, Read more...
Our Wedding is this Friday but I wanted to write today as I had a moment. First of all this site has been wonderful, thanks for all the posts and information provided to me -

We chose webobble.com to make our wedding cake topper a very special one. It costs a bit more than normal but they really made it exactly as we wanted..it was worth every penny and even more (but dont tell them cause they are likely to raise their prices). Our topper was 9" high with us holding hands and in back was a scene of outer space, the caption was our love is out of this world... they allowed everything we wanted to be done and the process was wonderful. I just read someone posted about another item, amazing how different people feel about services given. I believe due to my experience that they used another company if they felt that dissatisfied because we had nothing but expertise, skill and felt like webobble.com really cared about what I bought and what they provided.

If I could show a photo I would, it was so great. Next time I use them it will be for birthday gifts and maybe even the Holidays!!

Misty!! Read less
Services Used: Wedding Cake, Favors & Gifts, Unique Services
HD Design Center, LLC responded with the following comments:

Thank you for taking the time to write this review. We work hard on our dolls and are delighted it was so enjoyed. As we provide so many bobble head dolls, there are some people we realize whom can not be satisfied as we try to offer the same experience each time and it sometimes amazes us how that can vary from person to persons perception of what they truly get / expect. Thank you again!!!
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DCRobinson
Wedding:
5/15/2012
0.7/5.0
Although we did not order for a wedding, we feel strongly that others should know about this vender.

We ordered a special bobble head set with the intention of giving a cute and funny gift to our parents for their 50th Wedding Anniversary. Despite our best efforts to provide accurate and detailed photographs of mom and dad, Webobble.com failed miserably to produce bobble heads that remotely resembled our parents.

The bobble heads shown in the website had cute hats perched on each head. When we received the product, the hats came separately with no way to attach these to the heads! Unbelievable, and worthless! The molding and painting of the bobble heads is amateurish at best. I could have a kindergarten class make these, with better results.

Be aware that Webobble.com is a one-man enterprise in Florida that has outsourced all of the work to China. Once the order is placed, there in virtually no communication possible with the people who actually make the product. Questions asked about the status of the order receive fragmentary responses.

The price for this product is completely out of line for the quality. $260.00 for a two bobble head is expensive, and we expected a quality product. There is no way we can give the bobble heads to our parents; it would be an insulting joke.
Although we did not order for a wedding, we feel strongly that others should know about this vender.

We ordered a Read more...
Although we did not order for a wedding, we feel strongly that others should know about this vender.

We ordered a special bobble head set with the intention of giving a cute and funny gift to our parents for their 50th Wedding Anniversary. Despite our best efforts to provide accurate and detailed photographs of mom and dad, Webobble.com failed miserably to produce bobble heads that remotely resembled our parents.

The bobble heads shown in the website had cute hats perched on each head. When we received the product, the hats came separately with no way to attach these to the heads! Unbelievable, and worthless! The molding and painting of the bobble heads is amateurish at best. I could have a kindergarten class make these, with better results.

Be aware that Webobble.com is a one-man enterprise in Florida that has outsourced all of the work to China. Once the order is placed, there in virtually no communication possible with the people who actually make the product. Questions asked about the status of the order receive fragmentary responses.

The price for this product is completely out of line for the quality. $260.00 for a two bobble head is expensive, and we expected a quality product. There is no way we can give the bobble heads to our parents; it would be an insulting joke. Read less
Services Used: Favors & Gifts, Wedding Planning, Unique Services
HD Design Center, LLC responded with the following comments:

We operate under HD Design Center, LLC and own and operate the largest bobble head companies within the world. We operate

www.webobble.com
www.bobblemaker.com
www.bestbobble.com
www.bigbobble.com

We have nearly 500 employees within our company and provide nearly 50K unites each month.l

As for this persons review, we provide full proofs throughout the process, their comments about having a remote resembled doll makes no sense being for us to have sent it they would of approved it. Second, we only sculpt hats onto the heads themselves, never apart as doing so would make the head which is on a spring become unbalanced and always tilt downward.. being in the business we know this and it is our reason not to keep the hats off the heads.

This personally seems like a person just trying to write negative items about our company. Check out our websites and look at the many reviews from real customers.
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LISAM
Wedding:
4/1/2012
2.9/5.0
The address on the internet says they are from Florida however the doll is made in China. Most things are which is not an issue unless you want this thing in a hurry. I paid extra to have it in 2-3 weeks and it has been over a month. The delay is the time zone. They send you a proof and even it you respond immediately it takes them another full day or 2 to respond. Product was good but SLOW!
The address on the internet says they are from Florida however the doll is made in China. Most things are which is not an Read more...
The address on the internet says they are from Florida however the doll is made in China. Most things are which is not an issue unless you want this thing in a hurry. I paid extra to have it in 2-3 weeks and it has been over a month. The delay is the time zone. They send you a proof and even it you respond immediately it takes them another full day or 2 to respond. Product was good but SLOW! Read less
Services Used: Unique Services
HD Design Center, LLC responded with the following comments:

our company is located in Florida as stated and on our about us page within our websites we explain that our factory is located overseas. We do not hide this information as we are proud of our state of the art factory.

We offer 6 time lines from 4-6 weeks down to 2-5 days. We do not know this order number to review the reason for the doll arriving late but there usually are several beyond our control. We send proof emails and if a client does not respond, this can delay the time line as explained on our site. We also make changes per clients requests, some clients make many changes over and over which also can add time to the order. Finally delivery is FEDEX overnight with a signature, sometimes it is delivered and not signed for so FEDEX hold the item for up to 1 week.
Wwnetwork 128
Dan
Wedding:
3/27/2012
5.0/5.0
Used webobble.com for our Wedding cake topper along with out Groomsmen gifts and let me first say thank you webobble.com. Our Groomsmen gifts were so amazing, it was the highlight of our rehersal dinner. The ability to sculpt dolls based on my photos is an amazing task to say the least. The artists at webobble.com were very talented.

We used their services for a cake topper as well, they provided us a custom made topper that was made to fit my cake. It was the centerpiece of our wedding cake. I can tell you, so many of my family and friends kept taking photos of our topper and told us it was an amazing likeness.

Thank you WEBOBBLE.COM. We will be working with you again for birthdays and Holiday gifts.

I can personally say working with them was amazing. If you want something unique and amazing to give, use webobble.com

Jimmy!!
Used webobble.com for our Wedding cake topper along with out Groomsmen gifts and let me first say thank you webobble.com. Read more...
Used webobble.com for our Wedding cake topper along with out Groomsmen gifts and let me first say thank you webobble.com. Our Groomsmen gifts were so amazing, it was the highlight of our rehersal dinner. The ability to sculpt dolls based on my photos is an amazing task to say the least. The artists at webobble.com were very talented.

We used their services for a cake topper as well, they provided us a custom made topper that was made to fit my cake. It was the centerpiece of our wedding cake. I can tell you, so many of my family and friends kept taking photos of our topper and told us it was an amazing likeness.

Thank you WEBOBBLE.COM. We will be working with you again for birthdays and Holiday gifts.

I can personally say working with them was amazing. If you want something unique and amazing to give, use webobble.com

Jimmy!! Read less
Services Used: Favors & Gifts, Unique Services
HD Design Center, LLC responded with the following comments:

Thank you for writing, we enjoy readin such kind words.
Wwnetwork 128
Mary
Wedding:
3/5/2012
4.8/5.0
a work of art and wonder - received my cake topper in plenty of time, never shown my husband and when we were going to cut our cake he burst out laughing seeing him on the top in his favorite outfit... I loved the fact that everyone came up to me to talk about it.

Easy to work with, a wonderful company with what I found many different companies they run. I spoke with Paul and Jeff a couple of times on my own concerns but they made me feel at ease and delivered as promised. Thanks!!
a work of art and wonder - received my cake topper in plenty of time, never shown my husband and when we were going to cut Read more...
a work of art and wonder - received my cake topper in plenty of time, never shown my husband and when we were going to cut our cake he burst out laughing seeing him on the top in his favorite outfit... I loved the fact that everyone came up to me to talk about it.

Easy to work with, a wonderful company with what I found many different companies they run. I spoke with Paul and Jeff a couple of times on my own concerns but they made me feel at ease and delivered as promised. Thanks!! Read less
Services Used: Favors & Gifts, Unique Services

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5444 Los Palos Drive, NPR, FL 34655 See On Map
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