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Heartline Cafe

Sedona , AZ
CONTACT US
CONTACT US

LOCATION

Sedona, AZ 86336 US (map)

PHONE

928-282-3365

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Catering

INFO FOR CATERING

What catering services do you provide?
Buffet, Cocktail Reception, Family Style, French Service, Hors d'oeuvres - Displayed, Hors d'oeuvres - Passed, Plated, Stations
What bar services do you provide?
Cash Bar, Limited Bar, Open Bar
What alcohol services do you provide?
Champagne Toast, House Beer, House Wine, Premium Liquor, Specialty Beer, Specialty Wine
What types of cuisine do you cater?
American (New), Southwestern
Do you accommodate dietary needs?
Gluten Free, Lactose Free, Organic, Vegan, Vegetarian
What is your maximum catering capacity?
1000

REVIEWS

4.3
out of 5.0
4.3/5.0
4.0/5.0
4.3/5.0
4.4/5.0
4.4/5.0
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Robin
Wedding:
10/12/2014
5.0/5.0
We had a destination wedding in Sedona, AZ and were in search of an intimate venue for our reception dinner. Heartline Cafe was perfect! We booked the Fireside Room for our dinner and enjoyed the beautiful setting and delicious food.

We received very personal attention prior to our event. Everyone we worked with was flexible and did everything possible to ensure our reception would be a success. Our guests loved it so much, we went back for breakfast the next morning - all 16 of us!
We had a destination wedding in Sedona, AZ and were in search of an intimate venue for our reception dinner. Heartline Read more...
We had a destination wedding in Sedona, AZ and were in search of an intimate venue for our reception dinner. Heartline Cafe was perfect! We booked the Fireside Room for our dinner and enjoyed the beautiful setting and delicious food.

We received very personal attention prior to our event. Everyone we worked with was flexible and did everything possible to ensure our reception would be a success. Our guests loved it so much, we went back for breakfast the next morning - all 16 of us! Read less
Services Used: Catering
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Anonymous
Wedding:
Recently Married
5.0/5.0
I cannot say enough good things about the heartline! I worked with Rachel and Phillis and they were both wonderful. They worked with us to come up with the perfect menu and were really flexible with our budget. The service was great and everyone raved about the good. Everything was really personalized, they even printed a menu with a quote of our choice. I really appreciated all the little things and am so happy that we picked the heartline.
I cannot say enough good things about the heartline! I worked with Rachel and Phillis and they were both wonderful. They Read more...
I cannot say enough good things about the heartline! I worked with Rachel and Phillis and they were both wonderful. They worked with us to come up with the perfect menu and were really flexible with our budget. The service was great and everyone raved about the good. Everything was really personalized, they even printed a menu with a quote of our choice. I really appreciated all the little things and am so happy that we picked the heartline. Read less
Services Used: Wedding Venue
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Jeanne
Wedding:
6/22/2014
5.0/5.0
Great food, excellent service. Gary was our Captain for our event and we loved working with him!!!
Great food, excellent service. Gary was our Captain for our event and we loved working with him!!!
Great food, excellent service. Gary was our Captain for our event and we loved working with him!!! Read less
Services Used: Catering
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cpgarrett
Wedding:
5/24/2014
5.0/5.0
We had many compliments on the food at our daughter's wedding. Everyone we worked with at Heartline was responsive and pleasant to deal with.
We had many compliments on the food at our daughter's wedding. Everyone we worked with at Heartline was responsive and Read more...
We had many compliments on the food at our daughter's wedding. Everyone we worked with at Heartline was responsive and pleasant to deal with. Read less
Services Used: Catering
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Anonymous
Wedding:
Recently Married
5.0/5.0
We just had our wedding ceremony in the Fireside Room and it was the perfect reception venue for our 25 person wedding. We loved having the room to ourselves, including the patio. The decor provided by Heartline was lovely and there were several color options. The food was absolutely delicious and plentiful - there were a ton of options to choose from. I loved the Gnocchi. The pecan bites for dessert are still being talked about by my family. It was the perfect amount of space for us. There was room for some dancing. We also loved being able to celebrate with our small dog. Finally, it was BYOB, which gave us the opportunity to select our own wines, beers and champagne. Heartline Cafe was the ideal venue for our needs.
We just had our wedding ceremony in the Fireside Room and it was the perfect reception venue for our 25 person wedding. We Read more...
We just had our wedding ceremony in the Fireside Room and it was the perfect reception venue for our 25 person wedding. We loved having the room to ourselves, including the patio. The decor provided by Heartline was lovely and there were several color options. The food was absolutely delicious and plentiful - there were a ton of options to choose from. I loved the Gnocchi. The pecan bites for dessert are still being talked about by my family. It was the perfect amount of space for us. There was room for some dancing. We also loved being able to celebrate with our small dog. Finally, it was BYOB, which gave us the opportunity to select our own wines, beers and champagne. Heartline Cafe was the ideal venue for our needs. Read less
Services Used: Catering, Wedding Venue
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Susan
Wedding:
2/15/2014
5.0/5.0
OhMyGosh! Dani and Heartline Cafe rescued (I'm not using that term loosely)... rescued our wedding. My now husband :) and I chose a small wedding 35 guest, over the orginally plan of 250 guests. We opted for quality and not quantity. All we wanted was good food, good music and a great photographer for great memories. Please also note we planned our wedding in 3 short weeks. Thru a few bumps in the road, and one caterer down, my husband was revived by Dani at Heartline. Not only did she meet our needs and expectations, she exceeded them by adding her special TLC amongst the chaos. Always in the background she made our day run smoothly and get this.. the food and service was Fabulous! All based on Dani's recommendations. She was there for us during consultation ( I cried), she wad one of the first beautiful faces I saw when we arrived at the venue on Friday ( Booked venue site unseen) and she was there on my perfect day making sure things were getting done. Not once did she hesitate to a request not once did we discuss anything other than "how can we make this better." I am soooooo thankful for Dani and Heartline not only for the the quality of their food but to Dani's commitment making sure we were ok throughout the entire process. My day was memorable for many reasons, and Dani from Heartline is one of them. ♡
OhMyGosh! Dani and Heartline Cafe rescued (I'm not using that term loosely)... rescued our wedding. My now husband :) and Read more...
OhMyGosh! Dani and Heartline Cafe rescued (I'm not using that term loosely)... rescued our wedding. My now husband :) and I chose a small wedding 35 guest, over the orginally plan of 250 guests. We opted for quality and not quantity. All we wanted was good food, good music and a great photographer for great memories. Please also note we planned our wedding in 3 short weeks. Thru a few bumps in the road, and one caterer down, my husband was revived by Dani at Heartline. Not only did she meet our needs and expectations, she exceeded them by adding her special TLC amongst the chaos. Always in the background she made our day run smoothly and get this.. the food and service was Fabulous! All based on Dani's recommendations. She was there for us during consultation ( I cried), she wad one of the first beautiful faces I saw when we arrived at the venue on Friday ( Booked venue site unseen) and she was there on my perfect day making sure things were getting done. Not once did she hesitate to a request not once did we discuss anything other than "how can we make this better." I am soooooo thankful for Dani and Heartline not only for the the quality of their food but to Dani's commitment making sure we were ok throughout the entire process. My day was memorable for many reasons, and Dani from Heartline is one of them. ♡ Read less
Services Used: Catering, Unique Services
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Anonymous
Wedding:
1+ year ago
5.0/5.0
heartline café was nothing if not professional Phyllis and dani were wonderful to work with from the beginning. I planned my wedding from across the country with ease through emails and phone calls. They will work with you on your budget to create a masterpiece for your guests. All of the food is just phenomenal, they want you to enjoy every bite and even though there is a large amount of food being prepared the integrity they put into each and every dish never wavers. there were very few things that went as planned for our wedding, in fact heartline was my only vendor that did as was expected. Gary and Nancy were beyond amazing at our wedding all of our guests kept telling us how wonderful they were and of course I saw for myself. I would recommend them to any and everyone thank you again!!!!!! cant wait to dine at heartline sometime in the future!!!
heartline café was nothing if not professional Phyllis and dani were wonderful to work with from the beginning. I planned Read more...
heartline café was nothing if not professional Phyllis and dani were wonderful to work with from the beginning. I planned my wedding from across the country with ease through emails and phone calls. They will work with you on your budget to create a masterpiece for your guests. All of the food is just phenomenal, they want you to enjoy every bite and even though there is a large amount of food being prepared the integrity they put into each and every dish never wavers. there were very few things that went as planned for our wedding, in fact heartline was my only vendor that did as was expected. Gary and Nancy were beyond amazing at our wedding all of our guests kept telling us how wonderful they were and of course I saw for myself. I would recommend them to any and everyone thank you again!!!!!! cant wait to dine at heartline sometime in the future!!! Read less
Services Used: Catering
Default vendor profile pic
Dena
Wedding:
6/22/2013
5.0/5.0
Heartline cafe offered great friendly service at my sisters wedding.I'm a vegetarian and a huge foodie so I'm quite picky, and everything I had was phenomenal! I didn't eat the meat dishes obviously but everyone else loved them! Nancy and Gary were wonderful and so helpful the whole way through!!!
Heartline cafe offered great friendly service at my sisters wedding.I'm a vegetarian and a huge foodie so I'm quite picky, Read more...
Heartline cafe offered great friendly service at my sisters wedding.I'm a vegetarian and a huge foodie so I'm quite picky, and everything I had was phenomenal! I didn't eat the meat dishes obviously but everyone else loved them! Nancy and Gary were wonderful and so helpful the whole way through!!! Read less
Services Used: Catering
B9
Matt
Wedding:
5/25/2013
2.2/5.0
Disclaimer: WW.com does not ask in the rating section about food. The food was excellent, 5 stars!

Like most couples, we did our research. In the end the Tlaq & HL staff both commented that we were the MOST well-prepared, organized wedding they had EVER seen. Tlaq said it was the most beautiful wedding they had ever seen on site.

We checked out every preferred vendor for Tlaq. We were shocked at some of the other prices. We were pleasantly surprised at the HL's $30 plate, 4-meal choice offering. Our initial visit with Phyllis was very nice and professional. We were very pleased & signed the contract based on the meeting. Phyllis introduced us to her catering staff. We all hit it off fantastically.

The crew did do a lot for us! But there were some major infractions that did not go well the day of.

Where it fell apart:
Communication - The catering crew with HL are almost non-existent with communication. Lots of promises were made initially. "You don't need wedding coordinator, because we do that service." "We provide a "staff" to help day of." We couldn't get them to email us, call us, or anything. 5 months in advance, and we only received 2-3 emails the entire time.

Day of: Staff literally walked out during setup and said to the mother of the bride "This is way beyond what we're contracted to do." This is after promising us all this initially, and charging us full price for a "full crew" which was understaffed based on initial promises. Caught the staff several times doing inappropriate things during the event. Food came out way late. One hour difference between the head table and the last table served. Never received communication on prices for Apps, etc... They'll say, "Oh it's around $1 per person for that app", then charge $2 on the final bill.

We love the Heartline Cafe... not thrilled with the catering service.
Disclaimer: WW.com does not ask in the rating section about food. The food was excellent, 5 stars!

Like most Read more...
Disclaimer: WW.com does not ask in the rating section about food. The food was excellent, 5 stars!

Like most couples, we did our research. In the end the Tlaq & HL staff both commented that we were the MOST well-prepared, organized wedding they had EVER seen. Tlaq said it was the most beautiful wedding they had ever seen on site.

We checked out every preferred vendor for Tlaq. We were shocked at some of the other prices. We were pleasantly surprised at the HL's $30 plate, 4-meal choice offering. Our initial visit with Phyllis was very nice and professional. We were very pleased & signed the contract based on the meeting. Phyllis introduced us to her catering staff. We all hit it off fantastically.

The crew did do a lot for us! But there were some major infractions that did not go well the day of.

Where it fell apart:
Communication - The catering crew with HL are almost non-existent with communication. Lots of promises were made initially. "You don't need wedding coordinator, because we do that service." "We provide a "staff" to help day of." We couldn't get them to email us, call us, or anything. 5 months in advance, and we only received 2-3 emails the entire time.

Day of: Staff literally walked out during setup and said to the mother of the bride "This is way beyond what we're contracted to do." This is after promising us all this initially, and charging us full price for a "full crew" which was understaffed based on initial promises. Caught the staff several times doing inappropriate things during the event. Food came out way late. One hour difference between the head table and the last table served. Never received communication on prices for Apps, etc... They'll say, "Oh it's around $1 per person for that app", then charge $2 on the final bill.

We love the Heartline Cafe... not thrilled with the catering service. Read less
Services Used: Catering
Default vendor profile pic
Heidi
Wedding:
3/15/2013
4.8/5.0
We were married in Sedona and had a small reception at the Heartline café afterwards. I coordinated the entire event through emails with Phyllis and Dana, who would even work with the 2-3 hour time difference in New York! They were both wonderful!
The night of the reception we had rented out the Fireside Room. The wait staff were both very professional and accommodating. The food was amazing to say the least! We were surprised how smoothly our night had gone and were happy that we were able to sit back and enjoy it!
We were married in Sedona and had a small reception at the Heartline café afterwards. I coordinated the entire event Read more...
We were married in Sedona and had a small reception at the Heartline café afterwards. I coordinated the entire event through emails with Phyllis and Dana, who would even work with the 2-3 hour time difference in New York! They were both wonderful!
The night of the reception we had rented out the Fireside Room. The wait staff were both very professional and accommodating. The food was amazing to say the least! We were surprised how smoothly our night had gone and were happy that we were able to sit back and enjoy it! Read less
Services Used: Catering

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Sedona, AZ 86336 See On Map
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