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(5)

Heavens to Betsey Catering

Dewitt , NY

LOCATION

Dewitt, NY US
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Catering

REVIEWS

0.9
out of 5.0
0.9/5.0
1.1/5.0
0.7/5.0
0.7/5.0
1.1/5.0
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Jillian
Wedding:
7/7/2013
0.0/5.0
After booking our wedding 16 months in advance for July 7, 2013, a few thousand dollars in deposits later, John Betsey refused to honor our contract four days before the wedding. He would not return our calls, texts, or emails even after we had a lawyer involved. We were forced to cook all the food ourselves for over 100 people.

I filed against John Betsey at the Dewitt town court in Dewitt, NY in July 2014. We had our trial in small claims in August 2014. John Betsey never showed- how professional of him. We explained our situation to the judge, who saw that we committed no wrong and a judgement has been filed against him. We may never see a penny of our deposits back from him, but I can at least warn everyone else how much of a crook John Betsey is.

Don't risk being screwed over a few days before your big event. I'm sure he will claim he did no wrong in this situation but this was taken to the court of law and he still couldn't even show up to defend himself.

If I could give this business a negative number of stars, it would be -100.
After booking our wedding 16 months in advance for July 7, 2013, a few thousand dollars in deposits later, John Betsey Read more...
After booking our wedding 16 months in advance for July 7, 2013, a few thousand dollars in deposits later, John Betsey refused to honor our contract four days before the wedding. He would not return our calls, texts, or emails even after we had a lawyer involved. We were forced to cook all the food ourselves for over 100 people.

I filed against John Betsey at the Dewitt town court in Dewitt, NY in July 2014. We had our trial in small claims in August 2014. John Betsey never showed- how professional of him. We explained our situation to the judge, who saw that we committed no wrong and a judgement has been filed against him. We may never see a penny of our deposits back from him, but I can at least warn everyone else how much of a crook John Betsey is.

Don't risk being screwed over a few days before your big event. I'm sure he will claim he did no wrong in this situation but this was taken to the court of law and he still couldn't even show up to defend himself.

If I could give this business a negative number of stars, it would be -100. Read less
Services Used: Catering
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Anonymous
Wedding:
1+ year ago
0.0/5.0
Do not under any circumstance use Heaven to Betsy, They are unreliable at best and theives at worst. The owners are the worst kind of unprofessional. You will end up in court with them. There are many dependable and trustworthy caterers. Stay away from these losers
Do not under any circumstance use Heaven to Betsy, They are unreliable at best and theives at worst. The owners are the Read more...
Do not under any circumstance use Heaven to Betsy, They are unreliable at best and theives at worst. The owners are the worst kind of unprofessional. You will end up in court with them. There are many dependable and trustworthy caterers. Stay away from these losers Read less
Services Used: Catering
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Melissa
Wedding:
9/16/2012
0.6/5.0
These people are scam artists! Here's the rundown: They promised during cocktail hour they would set aside a sampling of the food for us, but never did,They told us us they never book 2 events for same day yet they packed up early to go to another event,We had paid for 80 guests @ 19.95 a plate only about 40 showed up so there was lots of extra food THEY TOOK IT ALL WITH THEM! We basically rented our food for a couple hours! They charged us $500 extra to buy the alcohol and only brought a few bottles with them and again took it with them! Tracey,John's wife who acted as bartender had the nerve to charge my husband,the groom for his drink! We tried many times to contact them after but they never responded. They put on a happy face to get your business then they set the trap.
These people are scam artists! Here's the rundown: They promised during cocktail hour they would set aside a sampling of Read more...
These people are scam artists! Here's the rundown: They promised during cocktail hour they would set aside a sampling of the food for us, but never did,They told us us they never book 2 events for same day yet they packed up early to go to another event,We had paid for 80 guests @ 19.95 a plate only about 40 showed up so there was lots of extra food THEY TOOK IT ALL WITH THEM! We basically rented our food for a couple hours! They charged us $500 extra to buy the alcohol and only brought a few bottles with them and again took it with them! Tracey,John's wife who acted as bartender had the nerve to charge my husband,the groom for his drink! We tried many times to contact them after but they never responded. They put on a happy face to get your business then they set the trap. Read less
Services Used: Catering
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kck0808
Wedding:
6/23/2012
0.5/5.0
I haven't even had my wedding yet, however, I contacted this company and was very interested in their services. They sent me back an email (mind you, it was through their phone, VERY UNPROFESSIONAL), saying they would get back to me beacuse they were on their way to another event. So I patiently waited for about three days, nothing. So I emailed them back and they asked for my number and a good time to contact me. They did end up calling and we set up a taste testing appointment. They assured that they would come to me (in McGraw, NY) and that it was completely free. Which was music to me ears. However the day came when they were supposed to come for the taste testing, and they never showed up or never called! I tried calling them, but the only number I had for them was a landline and the second number that is on the site isn't in service. My family and I waited around for TWO HOURS for them. This was four days ago, and I still have not heard from them even after calling and emailing them. I DO NOT reccommend them at ALL!
I haven't even had my wedding yet, however, I contacted this company and was very interested in their services. They sent Read more...
I haven't even had my wedding yet, however, I contacted this company and was very interested in their services. They sent me back an email (mind you, it was through their phone, VERY UNPROFESSIONAL), saying they would get back to me beacuse they were on their way to another event. So I patiently waited for about three days, nothing. So I emailed them back and they asked for my number and a good time to contact me. They did end up calling and we set up a taste testing appointment. They assured that they would come to me (in McGraw, NY) and that it was completely free. Which was music to me ears. However the day came when they were supposed to come for the taste testing, and they never showed up or never called! I tried calling them, but the only number I had for them was a landline and the second number that is on the site isn't in service. My family and I waited around for TWO HOURS for them. This was four days ago, and I still have not heard from them even after calling and emailing them. I DO NOT reccommend them at ALL! Read less
Services Used: Invitations
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syrcatgrl
Wedding:
3/20/2010
3.4/5.0
Since this was my first time dealing with a caterer, I guess I was disillusioned by the initial cost compared to what the actual cost ended up being. I was impressed with the sound of the menu, but the food was just ok. We had shrimp cocktail (fishy), fruit and veggie appetizers while pics taken (very skimpy), prime rib (well done, asked for medium), cornish game hen (dry), pasta in vodka sauce (good), mushroom rice (no flavor), chef salad (salad is salad), garlic smashed potatoes (good), rolls and italian wedding cookies (good). This included fountain soda, ice tea, lemonade and coffee, which turned out to be a bunch of 2 liters put out. We paid $125 for a bartender who was the wife/owner, who sometimes was getting drinks, but most of the time my brother ended up doing it. Their price of $19.99 a person, does not include plates, glasses, silverware, napkins, tablecloths, etc.. That is all extra. For red napkins, it cost even more. They also charge the same amount for our vegan guests who got pasta primavera and my two little nephews who got chicken nuggets! So I paid over $30 a plate for chicken nuggets! Tracy and John seem nice in person and were helpful the day of the wedding, but I can't help but feel like I got screwed. I paid a lot more than I should have. Plus their staff came around looking for tips after gratuity was already included in what we paid! Plus, they wouldn't give us a refund for what we paid over the number of guests we had. I was pretty disappointed overall. I guess I should have taken a cue from all their misspellings on their website.
Since this was my first time dealing with a caterer, I guess I was disillusioned by the initial cost compared to what the Read more...
Since this was my first time dealing with a caterer, I guess I was disillusioned by the initial cost compared to what the actual cost ended up being. I was impressed with the sound of the menu, but the food was just ok. We had shrimp cocktail (fishy), fruit and veggie appetizers while pics taken (very skimpy), prime rib (well done, asked for medium), cornish game hen (dry), pasta in vodka sauce (good), mushroom rice (no flavor), chef salad (salad is salad), garlic smashed potatoes (good), rolls and italian wedding cookies (good). This included fountain soda, ice tea, lemonade and coffee, which turned out to be a bunch of 2 liters put out. We paid $125 for a bartender who was the wife/owner, who sometimes was getting drinks, but most of the time my brother ended up doing it. Their price of $19.99 a person, does not include plates, glasses, silverware, napkins, tablecloths, etc.. That is all extra. For red napkins, it cost even more. They also charge the same amount for our vegan guests who got pasta primavera and my two little nephews who got chicken nuggets! So I paid over $30 a plate for chicken nuggets! Tracy and John seem nice in person and were helpful the day of the wedding, but I can't help but feel like I got screwed. I paid a lot more than I should have. Plus their staff came around looking for tips after gratuity was already included in what we paid! Plus, they wouldn't give us a refund for what we paid over the number of guests we had. I was pretty disappointed overall. I guess I should have taken a cue from all their misspellings on their website. Read less
Services Used: Catering
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