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Heidi's Events and Catering

Tempe , AZ
CONTACT US
CONTACT US

LOCATION

2095 W. 15th Street
Tempe, AZ US 85281 (map)

PHONE

480-491-5254

WEBSITE

View website
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ABOUT US

Since 1992, Heidi’s Events and Catering has turned bridal visions into realities. From soirées of 10 to grandiose affairs of more than 1,000 guests, we pride ourselves on crafting the... Read more
Since 1992, Heidi’s Events and Catering has turned bridal visions into realities. From soirées of 10 to grandiose affairs of more than 1,000 guests, we pride ourselves on crafting the perfect, personalized event sure to be remembered by you and your guests for a lifetime.

Heidi’s Events and Catering offers custom menus tailored to your taste, an abundance of elegant place settings and tablescapes, and an on-site floral department devoted to you and your day. We keep an extensive list of vendors that we love to work with and who share a passion for taking care of you with the same level of detail that we strive for. With a full line of event rentals and five star service staff, Heidi's Events and Catering has everything you need to plan your wedding. Give us a call....we're here to help! Read less
Catering

PHOTOS

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INFO FOR CATERING

What catering services do you provide?
Buffet, Cocktail Reception, Family Style, French Service, Hors d'oeuvres - Displayed, Hors d'oeuvres - Passed, Plated, Stations
What bar services do you provide?
Open Bar
What alcohol services do you provide?
Champagne Toast, House Beer, House Wine, Premium Liquor
What types of cuisine do you cater?
American (New), American (Traditional), Cajun, Chinese, French, Latin American, Mediterranean, Mexican, Polynesian, Southern, Southwestern, Spanish
Do you accommodate dietary needs?
Gluten Free, No Pork, Organic, Vegan, Vegetarian
What is your maximum catering capacity?
500

REVIEWS

4.5
out of 5.0
4.6/5.0
4.6/5.0
4.6/5.0
4.4/5.0
4.5/5.0
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Anonymous
Wedding:
Recently Married
5.0/5.0
My wedding went off without a hitch. I was positively thrilled with everything having to do with Heidis’ team. I didn’t have a single thing that I would have changed about my day, her team genuinely seems like a group of amazing individuals. The flowers were put out flawlessly and table décor looked incredible. I cannot tell you how many compliments I received on how nice the venue looked and how flawless the execution of everything.

The food was absolutely scrumptious, all of it. I cannot recommend Heidi highly enough!!!!!!
Services Used: Catering
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Anonymous
Wedding:
Recently Married
5.0/5.0
I would like to thank Heidi and everyone else at Heidi's Events and Catering for helping make our wedding amazing!! I cant believe how involved they all were! I didnt have an event coordinator but Heidi's basically took over that job the day of! And the food was amazing!! Our guests having been raving about it since!

Thank you again!! :)
Services Used: Catering
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Sarah
Wedding:
11/30/2013
5.0/5.0
Jillian at Heidi's was always so helpful and delightful! She was flexible and accommodated all of our requests. The tasting sessions were helpful, and allowed us to narrow down what we wanted. On the day of the wedding, the event manager greeted us after we left the ceremony with a glass of wine-it was perfect!! I would HIGHLY recommend Heidi's if you are looking for a reliable, fun and creative team!
Services Used: Catering
Heidi's Events and Catering responded with the following comments:

Thank you Sarah! We truly enjoyed being a part of your special day and hope we are able to work together again in the future! Congratulations again! :)
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Andrea
Wedding:
11/17/2013
5.0/5.0
I had my dream wedding!!! Heidi's was very professional and attentive! Every guest loved the food! Me and my husband never had to lift a finger! We always had a full drink and food when we needed it! Even while taking pictures our server brought us appetizers and drinks! I have been in the service industry for 15 years and was highly impressed! Heidi's helped make my day worry-free and wonderful! I highly recommend them for any event! Thank you for making my day the fairytale i always dreamed of!
Services Used: Catering
Heidi's Events and Catering responded with the following comments:

Andrea, we enjoyed every minute of your special day and throughout the planning process! We hope you are enjoying the married life! Congratulations again!
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Anonymous
Wedding:
Recently Married
5.0/5.0
Everyone is very helpful and friendly. And they offer so many services themselves, or they have referral lists to help you get everything you need. The food was delicious! The staff at my wedding were incredibly courteous and accommodating. I had so many compliments from my guests regarding how great the service was; whenever they needed anything, a staff member was right on top of it. And they all acted and were dressed so professionally. I would definitely reccommend this company, and if I ever need a caterer again, I will absolutely be a returning customer!
Services Used: Catering
Heidi's Events and Catering responded with the following comments:

Thank you! We hope we hear from you again soon!
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Ashley
Wedding:
10/5/2013
5.0/5.0
Food and staff were amazing. The wedding went smoothly and we even got a box with an extra meal when we got back to the hotel- since we didn't eat much at the wedding. Heidi's was great!
Services Used: Catering
Heidi's Events and Catering responded with the following comments:

Ashley, thank you for letting us be a part of your special day!! We hope we see you sometime soon!
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Lise
Wedding:
10/4/2013
5.0/5.0
I am so happy with everyone at Heidi's. From Jillian who I did all the planning with, to Jesse our cook, and all the servers during our wedding. The staff was exceptionally professional, and all very accomadating. The food was fantastic, not only did it taste great, it was really well presented to all of our guests. Thank you so much for everything!
Services Used: Catering
Heidi's Events and Catering responded with the following comments:

Thank you Lise! Your reception was lovely and we had a great time planning with you!! Congratulations again!
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cozy
Wedding:
8/23/2013
5.0/5.0
I am the owner of a wedding venue. I have had Heidi's catering at my venue many times. Food is always delicious, staff is always professional, and always willing to do whatever it takes to make sure everyone is happy. They go above and beyond everytime. I would highly recommend this catering company!
Services Used: Catering
Heidi's Events and Catering responded with the following comments:

Thank you for your review!! We love working at Cozy Weddings, always! We lok forward to each and every event with you!
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Anonymous
Wedding:
Recently Married
5.0/5.0
Fantastic Designs and great food. Can't wait to share their information with all of my other friends getting married.
Services Used: Catering
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Sandra
Wedding:
4/4/2013
5.0/5.0
Wedding this past April for approx 100 people- meals were plated- different colored ribbon in the wedding colors, tied to place card designated meal choice ( made it much easier according for the servers ) passed appetizers and grazing station---
All meal choices were delicious, the presentations beautiful, and the staff attentive and professional which led to so many of the guests, taking a moment to comment on the fabulous food and staff.. I was so surprised when one after another made a point of commenting. I didn't have to think, request or suggest a thing during the entire evening thanks to the attention to detail provided by Steve, Jillian and the entire staff... Whether a small or large event- Heidi's Event's and Catering will definitely be my first choice... I would also like to say we went to numerous food tastings by various local vendors and Heidi's remained the top choice with the bride & groom (a former high-end food and beverage manager) ...
Services Used: Catering
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Breanna
Wedding:
3/10/2013
5.0/5.0
Heidi and her staff were fabulous throughout the entire process. Heidi really knows what she is doing when it comes to planning a timeline for the day of. The food was excellent and the staff was amazing and made sure my husband and I had any and everything we needed. They were constantly checking on us to see if we needed anything, and they even served us dinner so we could eat first before visiting with all of our guests. We even had an extra cheesecake for my uncles birthday that they helped us present. This was the second time my family has used Heidi's catering and I could not recommend them enough!!
Services Used: Catering
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Amber
Wedding:
1/19/2013
5.0/5.0
I could not be happier with Heidi and her team that catered our wedding! We got married at the Secret Garden and chose their Asian buffet menu, since my husband's side of the family is Chinese. Heidi really knows her stuff, and will make sure everything flows perfectly the day of your event. Her staff are very professional and made sure my husband and I were fed during photos during cocktail hour. We were served our dinner first to ensure that we had a chance to taste the food. My guests were very happy and still rave about how great the food was. I can't recommend Heidi enough!
Services Used: Catering
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I have used Heidi's Event's and Catering for multiple events over the past three years most recently a few weeks ago - you cannot go wrong using Heidi's. I realize that this is a wedding site, but as a bride years back it is important to work with a person that is professional. This is an important day for brides, grooms and their families and Heidi and her staff are completely professional. The food is outstanding, the presentation superb and they will treat you perfectly from start to finish. Trust Heidi with her suggestions as she has been doing this for a long time. There have been occasions when I plan an event and think I have things thought out or have a vision and she takes that idea and can make it even better. Her food pairings are exceptional and I have been delighted every time. I cannot stress enough how great the staff is and how well they will take care of you - and I wasn't even the bride! All of my clients and guests are complimentary and our needs and expectations are always exceeded.
Services Used: Catering
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Belinda
Wedding:
7/20/2012
5.0/5.0
Heidi and her staff were amazing! Everything they promised they delivered on and more. The set up was fast and very professional. I had so many positive comments on the displays of the various food stations.
The quality of the food was outstanding.
I would highly recommend them for any event and would certainly work with them again.
Services Used: Catering, Wedding Planning
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patricia
Wedding:
6/16/2012
5.0/5.0
Our daughter just got married this June. We had Heidi's Events do our wedding. We could not have been happier. Heidi and her staff was so nice to work with. She gave us suggestions and options we did not think of with the food, decorations and even our own little diy projects. Our daughter wanted an outdoor reception in our back yard (which made me nervous). Heidi was not intimidated by that at all. She had so many wonderful ideas. It was truly wonderful. I was not stressed or worried the day of the wedding at all. Everything was so organized and under control. Not only was the reception breathtakingly beautiful, the food was awesome. Our guests raved about the bruchetta station. We received so many compliments on the food.
Heidi's Events made our daughters wedding day perfect. I do not think we could have asked for anything better. We would not have changed a thing. Our daughters words before she left for her honeymoon were, " it was everything I wanted Mom". I think that says it all!
Services Used: Catering, Wedding Planning
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Debi
Wedding:
6/16/2012
5.0/5.0
I had the pleasure of attending my niece's wedding in June and was able to interact with Heidi and her staff the week before during all the preparations. Wow! It was amazing to see them in action and to realize the level of detail that goes into an event for 200+ guests. Spots on the silverware, no problem, linen napkins folded just so, you got it, and laying a level dance floor are just a few examples of these details you would not give a second thought about walking into the event as a guest. Arriving to the reception, we were greeted with homemade lemonade served in mason jars, with a retro looking straw and a sprig of lavender. So refreshing and delicious on a warm summer day! Bruschetta made from home grown tomatoes, bursting with flavor. Soda pop in the old glass bottles sitting on ice in old red wagons, a blast from the past and visually pleasing. The food was delectable, chicken breasts and pork tenderloin cooked in an open pit served with special sauces, just melted in your mouth. Heidi's staff was very competent, polite, and stayed on top of every detail throughout the reception. My niece's reception was amazing and simply elegant. If you are looking for a caterer who is creative, competent, and will provide you with a stress free event, Heidi's Events and Catering is the way to go.
Services Used: Catering, Flowers, Wedding Planning
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Kara
Wedding:
6/16/2012
5.0/5.0
Heidi's Events and Catering made my dream wedding possible! Absolutely outstanding!
Services Used: Catering
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Natalie
Wedding:
3/15/2012
5.0/5.0
Heidi's was a fantastic vendor. The level of professionalism from the team that we had was absolutely fantastic. Every guest was taken care of from start to finish, and everyone was raving about the appetizers.
Services Used: Catering
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Lenna W.
Wedding:
1/28/2012
5.0/5.0
We had a simple afternoon reception with Apple and Cherry cobbler with ice cream. It was delightful! The guest throughly enjoyed the delicious cobbler. Heidi's is wonderful!
Services Used: Catering, Wedding Planning, Rentals & Photobooths
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Dana
Wedding:
1/7/2012
5.0/5.0
Heidi's Events and Catering were excellent with our Indian wedding. They were so attentive and professional and the food was delicious. They are also very affordable.
Services Used: Catering, Wedding Planning, Rentals & Photobooths
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Shea
Wedding:
11/10/2011
5.0/5.0
Heidi was so helpful and really made my wedding day so special. The food was outstanding and the service was fantastic. She also helped me find my d.j. and cake. I am happy that I hired them!
Services Used: Catering, Rentals & Photobooths
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Sherry
Wedding:
11/5/2011
5.0/5.0
Heidi's was WONDERFUL!!! The food was outstanding and the staff was professional and excellent! I was completely impressed with everything. As the bride, I never had to lift a finger. They brought me (and my new husband) all of our food and drinks, they also helped my children (who are young) with their food. The staff also helped set up our decorations and tables and they did so just as we wanted them!! We will certainly us Heidi's again for future events!! :)
Services Used: Catering, Rentals & Photobooths
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Erik
Wedding:
2/25/2006
5.0/5.0
Drew was absolutley wonderful to deal with.. They let us try several different foods and when we picked what we liked they made some menu changes for us to accomodate some special guests needs. They were extremely easy to work with and the food was outstanding.
Services Used: Catering
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Kelly Salisbury
Wedding:
9/9/2011
5.0/5.0
We recently used Heidi's Events and catering to cater our wedding. We were so impressed by the amount of help we received not only on the side of catering but also the amount of resources they had for other aspects of our wedding. Heidi recommended a fantastic DJ(Jimmy-Citron Sound) ,Professional Wedding officiant(Rev. Troy Vail) ,Talented Photographer(Alan Hajek) and also an amazing wedding cake company(Honeymoon Sweets). When it came down to the day of our wedding everything went so smoothly and my husband and I had nothing to worry about. Heidi and her wonderful staff made sure everything was perfect even better then we had dreamed up in our appointments prior. I heard so many great comments from my guests and the vendors we used about the food. Everything tasted so fresh and the flavors were vibrant. They also were having such a great time because anytime they looked anywhere all they saw was the staff with great smiles and excitement in there eyes. The whole reception went perfect from start to finish. We will always recommend Heidi's to anyone we know with any type of wedding or life event. Thanks so much and you are definitely all stars for catering in Arizona! WE LOVE HEIDI'S EVENTS AND CATERING!!
Services Used: Catering, Wedding Planning
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Teresa
Wedding:
7/9/2011
5.0/5.0
Heidi's Catering was AMAZING!!!
Drew quickly answered any questions I had as we went through the process. On the day of my wedding the people that Heidi's had working my event were amazing as well. They were super attentive, kept all the dishes clear and would always ask if my husband or I needed anything. After we got introduced and we were going to start the buffet line, we were each brought plates of food and asked what we would like to drink. We never had to ask for anything else for the rest of the night, they just always came and delivered. Clean up was super easy as well! Thank You Heidi's!! You guys did an amazing job!!!
Services Used: Catering
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zaleska.diana@gmail.com
Wedding:
6/4/2011
5.0/5.0
Heidi's events and Catering was wonderful! Heidi did my sister wedding a few years back and she did such an amazing job that I didn't even hesitate to find someone else! When I first emailed Heidi to set up an Apt, I told her she had done my sisters wedding. She went out of her way to look it up and even found a picture of her wedding and sent it to me via email!
Heidi was very easy to work with and her staff is amazing. My guests are still talking about how great the catering team was! Thank you Heidi and Team for such a great night!
Services Used: Catering
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M&M Companion
Wedding:
3/26/2011
5.0/5.0
We can't say enough about Heidi's! Drew was the greatest coordinator we could ask for. We used their venue 'La Petite Mason' for the ceremony as well and it was perfect for the small intimate wedding we had. They went above and beyond the call of duty to make our evening a memorable one. There are just too many positive things to say about the excellent staff, food, and service to keep this short. Heidi's Catering and Drew will be first on our list of caterers anytime someones asks us for a recommendation.
Services Used: Catering, Wedding Planning, Rentals & Photobooths, Wedding Venue
Heidi's Events and Catering responded with the following comments:

Thanks you two! It was such a pleasure to work with you both. You guys are awesome and I'm so happy for you. Congrats! --Drew--
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Meaghan and JD
Wedding:
3/19/2011
5.0/5.0
Heidi’s staff was professional and easy to work with. We worked with Drew and he was so helpful. He even called me a couple times to make sure everything they selected for my wedding was just right. They handled so much for me and it was a huge stress relief. Their food was so delicious! All of our guests raved about how it was the best food they had ever had at a wedding and how every time they got up from their seats, someone was there to fold their napkin again. I felt so proud to have chosen such a good vendor. I highly recommend Heidi’s for any event requiring a caterer.
Services Used: Catering
Heidi's Events and Catering responded with the following comments:

Hi Meaghan and JD! Thank you again for choosing us and for being so great to work with! It's couples like you that make me love my job. --Drew--
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bethco
Wedding:
3/19/2011
5.0/5.0
Heidi's was great from start to finish. The day of the wedding the catering staff was so accomodating. They found out which tables my Grandmas were sitting at and brought their food to them. I didn't have to worry about a thing that day!
Services Used: Catering
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Laura
Wedding:
2/12/2011
5.0/5.0
We used Heidi's Events and Catering for our wedding. The staff was great, very professional and courteous. We had a three course dinner and everything was served on time. The food was also delicious! They have a great variety. You can't go wrong...We would definitely use their services again for our next event.
Services Used: Catering
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arthursimmons
Wedding:
11/13/2010
5.0/5.0
After doing quite a bit of research of Phoenix catering company candidates to put on our wedding, my wife and I decided on Heidi's. And we are both ever so grateful for doing so.

We met with Heidi about 10 months before our wedding to map things out. Considering it was our first wedding to plan, we hadn't a clue what we were doing. Heidi was very accommodating and professional from the get go. She catered (pardon the pun, won't happen again) to our working schedules and met with us one evening that was convenient for both of us. From the minute we sat down with her and her staff, we knew we were in good hands. They were extremely organized, offered a variety of packages and options to best suit or wedding party and guests, and suggested more than enough alternatives. Throughout the months in between, Heidi made sure to keep in contact with both of us to make sure we were doing OK and let us know that we could call her and make suggestions or changes any time we needed. I don't think there was one time where we called Heidi herself, and she didn't answer her phone.

The night of the wedding went off without a hitch. The staff was on time and worked efficiently and effectively to make sure everything was set up for the guests. They were also friendly and accommodating and would go out of their way any time someone needed "a quick glass of water" or "to sit down for a bit." Truly great people.

The staff continued to impress following the ceremony. During the cocktail time between moving ceremony chairs out and the dinner tables in (which, by the way, was done swiftly and incognito), Heidi's staff paid their utmost attention the each guest, offering beverages, hours de vours, and making sure everyone was comfortable.

When it came time for dinner to begin, the staff shined once again. They were extremely organized and had an efficient plan of action as to how and when the food would be served. Each guest was able to eat and enjoy themselves in a timely manner while the staff continuously and inconspicuously removed plates and made the setting more comfortable.

The food was wonderful. We chose to have a buffet as we figured it would be the most practical and suitable for the location. We had a few vegetables, two types of meats, breads, and pasta. The food was fresh and always warm and appealing, from the beginning of the dinner to the end. The chefs at Heidi's use the best ingredients to make their food taste beyond delicious.

To wrap up, I was more than satisfied with the work of Heidi's Events & Catering. They were punctual, personable, friendly, attentive, knowledgeable, and polite. They were wonderful to our guests and worked very hard to make sure everything ran smoothly. Giving them 5 stars wasn't enough.
Services Used: Catering
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sillybug2005
Wedding:
10/12/2010
5.0/5.0
Heidi's did an absolutely wonderful job for our wedding. The food was delicious. The servers were very professional and really paid attention to my guests. Our glasses were never empty and our plates were cleared right away.
Services Used: Catering
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CutieNicole104
Wedding:
10/1/2010
5.0/5.0
Heidi's was wonderful! Their staff is so friendly and helped me every step of the way. Drew even stayed late so we could meet with him to finalize the menu. At the reception, the food was delicious and our servers made sure that my husband and I were well taken care of. I would recommend them to anyone! Thanks!
Services Used: Catering
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Mrs. de Vries
Wedding:
8/31/2010
5.0/5.0
We were very pleased with Heidi's service. The team they provided was wonderful and the the serving captain was very professional and everything was very well organized. The food was fantastic and Heidi was a pleasure to work with in planning our catering.
Services Used: Catering
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Andrew
Wedding:
5/15/2010
5.0/5.0
On May 15th, 2010 I celebrated my marriage in Arcadia at a beautiful private home. My husband and I were there to celebrate our love for one another and to show gratitude to the family and friends who've supported us so well over the years. The wedding was extremely important in celebrating those we love and Heidi Vail absolutely perfected the event and the fine details. Our initial meeting with Heidi set a precedent for the rest of the planning stage and for the wedding. She consistently inquired with both of us with regard to our likes and dislikes, our desires for our guests, and offered creative solutions to ideas we hadn't quite figured out how to implement. My husband and I also had some unique ideas for the menu and the execution was beyond anything I could have imagined.
THE FOOD! The food was out of this world! People are still raving about it. Even the guests who are restaurateurs and an editor of a restaurant magazine in Chicago were complimenting our choice in a caterer.
The day of the wedding Heidi's staff was on site putting final touches on the rentals and making certain the event space was in order. They were all so efficient and calm I was totally relaxed and was able to focus on the reason I was there instead of whether or not everything would come together. The entire estate was immaculately detailed and everything was in its place. Following the ceremony, the guests were immediately greeted with welcome drinks, fantastic passed hors d'oeuvres, and made completely comfortable.
Our event coordinator from Heidi’s was extremely impressive and ensured the wedding party and all guests were satisfied. The staff was professional and unobtrusive. I still have guests telling me it was the most amazing wedding event they have ever attended. Heidi’s helped us with the two most important elements, celebrating our marriage and celebrating the people we love. I am ecstatic!
Services Used: Catering, Wedding Planning, Rentals & Photobooths
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cait
Wedding:
5/8/2010
5.0/5.0
Heidi's Events and Catering did a superb job providing not only the food and drinks for my reception, but also tables, linens and chairs. I attended one tasting in the spring, and I'm glad I did, because it gave me some great ideas for my reception menu. The menu is practically endless, but Heidi and her highly trained staff worked to understand exactly what I wanted, and helped me to narrow down my choices. The food tasted amazing, and was set up beautifully. My guests and I were more than pleased. On top of all that, the tables and chairs were gorgeous, and the serving staff was upbeat and professional. Choosing a great caterer is one of the most important decisions you can make in order for your big day to go smoothly and flawlessly, and I HIGHLY recommend Heidi's for their delicious food, courteous staff and their knowledge of the wedding industry. Thank you Heidi! A+!
Services Used: Catering, Rentals & Photobooths
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LNL2010
Wedding:
4/18/2010
5.0/5.0
Everything was a success working with Heidi’s. We basically had them provide all services, including chairs, linens, tables, and food, since the venue we were married at required everything be brought in through a vendor. We chose one main dish and the pasta station and found that it worked really well. The food was delicious. The presentation was great and the chefs were courteous. The tables were spectacular and they went the extra mile by tying ribbons that we wanted around the napkins in order to bring all the colors of the wedding together. The banquet captain was very attentive to us through the evening to see that we received whatever we needed. We are impressed that they pulled off an outdoor venue event flawlessly…at least to our knowledge. If you are unsure of what you want or are trying to decide among various caterers, be sure to take advantage of one of the speical evening events that Heidi's offers for prospective customers to enjoy a mock reception.
Services Used: Catering, Rentals & Photobooths
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Laura Levandowski
Wedding:
4/3/2010
5.0/5.0
I got married in April and was very satisfied with the helpfulness and friendliness of the staff. We had such a great coordinator and everything turned out lovely- above and beyond then I even expected. Such a great job! And teh food was so delicious and the waitstaff was AWESOME! Thank you!
Services Used: Catering
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EmSeely
Wedding:
4/1/2010
5.0/5.0
I worked with Heidi's Events and Catering at a venue for 6 months on a weekend basis and I fell IN LOVE with their company! I saw them at the venue nearly every weekend and each time they refreshed my mind with their creative and different set up styles, their tasty food, and their outstanding five star service. They truly stand by their word that they provide exceptional service for every guest. I worked with other caters over the course of the 6 months as well, but would always refer Heidi's first to anyone. I worked with their whole team including their banquet captians, serving staff, and Heidi and Drew on multiple occasions. They were extremely helpful and I was always confident that when they were at the venue I would never have to worry about a thing! I will ALWAYS reccommend them to anyone and have full confidence that they will continously do a marvelous job.
Services Used: Catering, Wedding Planning, Rentals & Photobooths
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pattiannn
Wedding:
3/21/2010
5.0/5.0
Heidi's was easy to work with and gave us great suggestions. The food was delicious, and our guests enjoyed it very much. The staff at the wedding was professional and attentive.
Services Used: Catering, Rentals & Photobooths
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Leah & Jake
Wedding:
3/6/2010
5.0/5.0
Heidi and her staff were outstanding I would use them in the future for other events. They were great and very attentive they made my day outstanding! The food was a hit!
Services Used: Catering
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MsBrown
Wedding:
2/14/2010
5.0/5.0
Noone ever wants to feel like just another number. I felt like I was the only and most important person in Heidis life thoughout the whole process. I appreciated that she wanted to meet me befor sendingme a proposal. She expressed how important it was to her to make sure we were a good fit for each other. She asked me alot of questions about my desires and style and then planned the perfect events for me. I hired Heidi to catwer my rehersal, my wedding and the brinch after. Her level of experince and passion for what she does was refreshing. The food was great and so was the staff but what I appreciate most was how flexible and accomadating Heidi herself was to my needs, my budget and occassions.
Thank you for a series of events I will never forget.
Services Used: Catering
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Spoon
Wedding:
11/14/2009
5.0/5.0
I worked with Drew for my event and he was a pleasure to work with. He helped me decide everything I needed for my wedding. The day of, everyone I met was courteous and helpful. At my reception, I had a few unmanned stations and lots of hand-passed food. The presentation of the stations was beautiful and the servers always made a point to search out me and the groom so that we were able to eat too. The on-site coordinator was also incredibly helpful. In short, I loved my experience with Heidi's and would definitely use them again for any events. When compared to other quality caterers, I received more from Heidi's for a third of the price I was quoted elsewhere.
Services Used: Catering
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McQueen
Wedding:
10/9/2009
5.0/5.0
We were on a strict budget and Heidi was able to work with us to make our catering request affordable for us. The staff was very professional and helpful and went above and beyond our expectations. We would recommend them to anyone!
Services Used: Catering
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bethany
Wedding:
4/18/2009
5.0/5.0
We LOVE Heidi's Events and Catering!!!! Heidi and Drew are two of the most exceptional people we worked with! The staff at Heidi's was great at our wedding, very prompt and professional! The fare was amazing and DELICIOUS!!! We had pictures taken after the ceremony at several different houses around our venue and had a personal server catering to us the whole time (thanks Chantel). She was great! We HIGHLY recommend working with Heidi's for your next event! Drew was an amazing wedding planner! WE LOVE YOU!!! And a MILLION thanks to you and Heidi! Everything was greatly appreciated!
Services Used: Catering, Rentals & Photobooths
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Stephanie24
Wedding:
3/14/2009
5.0/5.0
Heidi's events and catering was great throughout my entire planning process. Heidi answered every question I could possibly have and her staff was incredibly helpful, professional and friendly throughout my cocktail hour and reception.
Services Used: Catering
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Sarah
Wedding:
3/7/2009
5.0/5.0
Heidi's provided us with awesome service and absolutely delicious food for our March 7th wedding! Drew walked us through every step of the way. We would recommend them 100%!!

Mikel & Sarah Florman
Services Used: Catering
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Melissa
Wedding:
10/12/2008
5.0/5.0
Heidi's Events is very professional. The food and service was above and beyond expectations! I would highly recommend using Heidi's Events for any wedding.
Services Used: Catering
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sbush
Wedding:
9/18/2008
5.0/5.0
I cannot say enough good things about Heidi's Events and Catering and ESPECIALLY Drew Coleman! Drew was very friendly and professional from the first time that we met with him and continued to communicate openly with us right up to the day of our wedding. He personally came to our venue to see if there was anything else we needed (and our venue was not at all close to the Heidi's office!). Every single request that we made was met and our expectations were far exceeded.

The food was delicious (we went with roasted chicken, beef brisket, veggies, and mashed potatoes) and so were the hors d'oeuvres. We heard nothing but good things about the food and our families definitely enjoyed the leftovers. Our staff treated us like good friends. You can tell that they love what they do and genuinely want to make people happy.

Heidi's will most definitely be number one on my list of recommendations and my first choice for all future catered events.
Services Used: Catering, Rentals & Photobooths
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Rosalie
Wedding:
10/20/2007
5.0/5.0
Heidi's Catering did a fabulous job. Her staff was professional and went far above my expectations of their duties. They were attentive from beginning to end and gave valuable time and money saving suggestions to help with our planning. Heidi is great and the food is delicious!
Services Used: Catering
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Rhiannon
Wedding:
3/24/2007
5.0/5.0
Heidi's was another wonderful vendor that we worked with. We had Drew Coleman, and he did every detail down to what both my husband and I wanted. My husband would not eat on the menu, so they did a special order for him to have 4 tacos. He was so satisfied that they had done that for us. Everyone LOVED the food - it really was some of the best food I had ever tasted. We did the Mexican style dinner. We also had an open bar through them and provided such a great bartender. I got comments that he was funny and knew what he was doing. Heidi's also did my cake for me, and I could not have asked for anything more freshly made, gorgeous looking, and TASTY! I ordered a marble cake, and it tasted so good. Drew was checking up with me weekly, and even was able to take off 4 guests to help us lower the price at the very last minute. Drew was all about making it my day, and he sure did contribute a lot to it because of how wonderful he really was!
Services Used: Wedding Cake, Catering
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Jaime Killip
Wedding:
10/15/2011
5.0/5.0
Heidi's staff at our wedding was amazing. Everyone said the food was incredible, and the staff was so helpful and nice! I would use them again definately
Services Used: Catering, Rentals & Photobooths
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Antoinette
Wedding:
4/13/2013
4.9/5.0
Delicious and helpful. We had food station at our wedding and it was so fun. Our guest really enjoyed all the fun things they got to do with their food and how if they didn't like something they didn't have to have it.
Services Used: Catering
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whit66
Wedding:
11/3/2011
4.9/5.0
My husband was the one who handled and went to all the meetings with the caterer, but judging from what he told me everything was great. He met with Heidi herself and she helped us customize a menu. My husband and I both work in food, so we had a pretty clear picture of what we wanted. We wanted a Greek theme and gave them a few ideas. There on the spot she made a proposal that was very very well priced!
The cocktail hour was great. Their displays were unique and pretty. I highly recommend their fried feta cheese and spanakopita! Yummy! The dinner was a buffet, but the staff was very helpful to the guests and quick to replenish. Their servers were also quick to clear tables, which made me happy. Piles of dirty plates just sitting there is a pet peeve of mine in any kind of food service setting.
The dinner was tasty, my only complaint was the steak kebob needed some seasoning, but it was very tender. Our lemon oregano chicken, rice, and greek salad were perfect!
We had a miscommunication about servers (me and my husband) so he had told Heidi’s we didn’t need any. When we realized the mistake only a week before the wedding, they put us at ease and took care of it quickly.
Services Used: Catering, Wedding Planning, Rentals & Photobooths
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Mandi
Wedding:
9/17/2011
4.9/5.0
We had Heidi's Catering be our main one stop shop. From the food (INCREDIBLE!) to the chairs, to the tables, linens, staffing, etc. Her staff was professional, kind, quick. Her staff my made wedding day so decadent and wonderful!! We didn't have to do a thing and could just ENJOY the day and each other. Amazing, amazing company.
Services Used: Catering, Rentals & Photobooths
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ChandlerBride22
Wedding:
11/27/2010
4.9/5.0
The whole team at Heidi's is great. We worked with Drew Coleman. The tastings let us get a feel for what items we wanted to serve. The food was fantastic and we got a ton of comments. The service team is polite and responsive. They go above and beyond.
Services Used: Catering, Rentals & Photobooths
Heidi's Events and Catering responded with the following comments:

Hi A+A! I hope you guys are doing well! Thanks so again for being so amazing to work with and for your kind words. Best wishes! --Drew--
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sonya
Wedding:
5/22/2010
4.9/5.0
Heidi's did our food for our wedding as well as setup the entire event space except for tables. We felt that the staff did an amazing job with my crazy ribbon design being laid out on the tables. The staff was also very respectful with all of my guests as well as my husband and I. They worked very quickly serving food as we had a plated dinner. They were also so helpful with the clean up process that they wouldn't let any of the bridal party ladies carry any boxes up the stairs. The overall flexibility of Heidi's was awesome...we had a major table debacle 4 days before the wedding and had to completely change our entire arrangement, and they didn't have any problems with meeting with us and making those changes, it was exceptional. In value for cost I would say that it matched what we ate, considering we never actually tried that specific dish before the night of our wedding.
Services Used: Catering, Rentals & Photobooths
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Bethany
Wedding:
3/14/2010
4.9/5.0
I am so glad we went with Heidi for our wedding catering! We couldn't make it to one of the tasting parties to choose our menu and my husband is in the military and lived out of state at the time, so Heidi coordinated a lunch for me and my mom to try out a tentative menu. For appetizers we had hand passed bruscetta, stuffed mushrooms and some other delicious meat appetizer (I was taking photos at the time so I barely remember) but a server brought trays of appetizers to me and our wedding party while we were taking our photos so we could enjoy them! We had a spring salad with strawberries, goat cheese, walnut and a raspberry vinaigrette, rustic breads, and a duet of short ribs and citrus chicken kebab, mashed potatoes (with a bit of carrot mixed in to give them a soft orange look) and vegetables. Absolutely delicious! Everything tasted perfect on the big day and the servers were spectacular- my family's table and my sweetheart table had our own servers and all of our drinks were always filled and everything taken care of. The food was delicious and the people were great. The rentals (chairs, tables, linens, etc) were beautiful and everything just went perfectly without a hitch.

After the wedding, however, we did email Heidi to tell her that the bakery she had recommended (we could choose between two with her) had messed up our order (see that review for more info) and she never responded- it kind of felt like once our event was done she was over us- and that's understandable but a reply email would have been nice- I just wanted to make sure she knew that she was recommending a vendor that was not up to par with her company.
Services Used: Catering
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ramie83
Wedding:
3/29/2014
4.8/5.0
We had a contract with Bella Rose Estate and had initially picked a different caterer. When things weren't going as we wished, we switched to Heidi's. Heidi was great in helping us choose our menu- at first she insisted on items, but at our second meeting, she was more than open to letting us choose our own menu. Also, she never confirmed the spelling of our names on the contract, and at the wedding a sign was posted with the names spelled wrong! Fortunately, the staff at the wedding was wonderful and ensured that it was quickly removed. We also appreciated the specialized and attentive service that we were provided with as bride and groom!
Services Used: Catering
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Taryn
Wedding:
11/20/2013
4.8/5.0
Heidi was very willing to find a meal plan to fit within my less-than-large budget. We were able to get everything we wanted and stay within a price range we were comfortable with. The crew was on time to our venue and set up everything beautifully. They were attentive to our guests and overall I believe everything went very well. It was completely stress-free for my husband and I. I'm glad we chose Heidi's!
Services Used: Catering
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Danielle
Wedding:
3/3/2012
4.8/5.0
Heidi's was excellent! They are easy to work with and great for any budget. We couldn't afford an expensive meal because we had over 200 guest and the food was still great! We received nothing but compliments!
Services Used: Catering, Wedding Planning, Rentals & Photobooths
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Laura
Wedding:
3/26/2011
4.8/5.0
Drew was our contact at Heidi's and he was fantastic to work with. He worked with us to find the meal that my husband and I enjoyed and also made our reception unique. We wanted a Southwest style meal to keep with our theme of a desert wedding. I prefer vegetarian/vegan food but most of our guests prefer meat. We were able to work out a meal that satisfied all. Our meat eaters LOVED the cheese enchiladas and the cheese fondue we had as our later evening snack! We had a LOT of food, plenty for everyone. They even set aside a plate of the appetizers for my new husband and I so we got to taste everything at our own reception! The guests said the food was the best they had at a wedding reception. Fabulous!
Services Used: Catering, Rentals & Photobooths
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Mary
Wedding:
4/11/2010
4.8/5.0
Heidi"s Catering provided excellent service from beginning to end. My husband and I first met with Drew, who was fabulous, and later at the wedding was provided with great food and friendly staff. Easy to work with. Would highly recommend.
Services Used: Catering
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stefcuene
Wedding:
4/3/2010
4.8/5.0
Heidi's Catering provided the food and rentals for our backyard wedding. They did an outstanding job. The moment we met with Drew, who was our Event Planner, I felt so relieved, because I had been worried we would have to take care of everything. He assured us that they would take care of everything, know what to do, be professional. And boy, he did not lie! They were just excellent, on-time, professional, great appearance. They were friendly, had an open ear for every wish and even got us a German bartender as I am German. My family loved him! We couldn't have been happier. No need to worry about anything! I highly recommend working with Heidi's catering!
Stefanie Cuene
Wedding 4/3/10
Services Used: Catering, Rentals & Photobooths
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AZAlexa
Wedding:
10/10/2009
4.8/5.0
Drew was fantastic to work with - very easy to deal with and always quick to respond with changes, even at the last minute. I had a seated dinner. The servers were excellent. Though my husband and I didn't get a chance to eat, the guests reported the chicken and salmon were wonderful - though the beef dish was a bit tough. Overall, we were happy with Heidi's Events and would recommend them highly!
Services Used: Catering, Rentals & Photobooths
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brenda
Wedding:
8/29/2009
4.8/5.0
I absolutely LOVED the food !! There were so many options and all of the ones my husband and I tried were delicious!!
Services Used: Catering, Wedding Venue
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Joanna
Wedding:
11/17/2007
4.8/5.0
Heidi's Catering is professional and responsive. Heidi sat with me personally and went through each and every detail. She thought of things I would never have thought of. You can leave everything to her and not have to worry. Her staff go out of their way to ensure everything looks aesthetic. I would highly recommend Heidi's Catering.
Services Used: Catering
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Katlin
Wedding:
4/29/2014
4.6/5.0
Heidi and her team put on an amazing show. The food was delicious and people are still raving about it days later. The only complaint I had was the portion sizes were small, though we planned on that (having ordered 4 extra meals and with 11 no-shows) and they packed the food up pretty early (the tables were cleared by 9pm), though when I saw how little was left (barely enough for three meals), it was obvious that our loved ones LOVED the food. I loved the personal butler. I loved the service. Heidi was easy to get a hold of during the process and her team were superstars during the wedding. My only recommendation is to bank on ordering more food than you have guests coming.
Services Used: Catering
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Jessica
Wedding:
4/20/2013
4.6/5.0
Fantastic to work with. Very accommodating!
Services Used: Catering
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tly523
Wedding:
1/22/2011
4.6/5.0
The food and service on the night of the wedding were impeccable. During the initial planning stage, it was a little frustrating to try and get a hold of Heidi, but once we had signed a contract and were assigned to an assistant, things went much smoother. I was so impressed with how attentive and courteous the servers were. It made the wedding night so much better to know that all the guests' needs were being responded to.
Services Used: Catering
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snsweetp
Wedding:
3/5/2010
4.6/5.0
I would definitely recommened Heidi's for your catering needs. We worked with Drew for the planning and he was knowledgable and friendly and responded to emails/questions promptly. The staff at my event was incredible! They were so concious of an empty glass or any need of the bride/groom. My mom was unfortunately not feeling well at my wedding and the Heidi's staff checked on her multiple times asking if she needed them to do/get anything for her. I thought that was going beyond their expectaions! Many of my guests commented on great the food was and how wonderful the staff was! They set up everything, organized with all the other vendors, and took great care of us and all of our guests.
The pricing is pretty comparable to other caterers. The one thing I didn't like, was the fact that they do not do food tastings with you for your selections. You can attend one of their "parties" they have every few months and hope they serve something you're thinking about for your menu there so you can try it. However - you must RSVP for this, they are only offered at select times, and they may not even have anything you want to try. They could definitely improve their service by offering a tasting for the bride/groom - even if there is a limit and you only get to try a limited number of items, something is better than nothing. I did, however, enjoy most of the food. There was only one item we ordered that we did not like and wish I had not wasted my money on - I wouldn't had I been able to try it beforehand. Besides that, I enjoyed my experience with Heidi's and would recommend their services!
Services Used: Catering
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Anonymous
Wedding:
1+ year ago
4.5/5.0
We had Heidi's cater our wedding after my brother and his wife had used them for their wedding a year ago. They make fabulous food, and the day of staff was amazing! They came up to my new husband and I multiple times throughout the night making sure we had drinks and enough food. The staff was quick to react to any situation and were friendly and professional.
Services Used: Catering
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LLassen
Wedding:
4/9/2011
4.5/5.0
Drew was so helpful in planning not just my catering, but my whole event!
Services Used: Catering, Rentals & Photobooths
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boxerrn781
Wedding:
1/2/2010
4.5/5.0
I would recommend Heidi's to anyone. They were there to help me with all of my needs. I thought that on my wedding day I would be worried throughout the reception that I would have to stay on top of the servers and bartenders but I did not have to do anything. They decorated the hall just how I wanted it, all of my guests were completely satisfied with the service. We ran out of alcohol and they ran to get more without even concerning me. When I did need something all I had to do was ask and they attended to my every need. They were coordinted with the photographer and dj perfectly. The food was fabulous and served right when I wanted it. They catered to my every need! Thanks Drew!
Services Used: Catering, Wedding Planning, Rentals & Photobooths
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joshua
Wedding:
10/22/2009
4.5/5.0
We would have to say that Heidi's Catering ROCKED!!! The team captain Lisa went above and beyond to tend to my wife and I during our wedding dinner. The whole catering team was smiling and having fun while carrying out their tasks. They made it a very relaxing night.

Heidi and Drew both were very helpful in the months leading up to our big day with creating our menu, and gathering all our those items you tend to forget about until the last minute. Thank you guys Joshua and Lisa Riedl
Services Used: Catering
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azangel
Wedding:
10/17/2009
4.4/5.0
Heidi's was a little more expensive than a lot of places but I think it was worth it. We only used the catering service and hired a bartender through them. The food was great and all of my guests enjoyed it. The actual food wasn't exactly the menu we had planned but it was still good. The catering staff was very nice, however I got several complaints about the bartender, who was hired from another company through Heidi's. He didn't seem to be very informed of what was expected. Heidi was very helpful during our planning and had a lot of good ideas.
Services Used: Catering, Rentals & Photobooths
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Michelle
Wedding:
4/24/2008
4.4/5.0
We did a Dessert Reception, and Heidi Vail made this happen! They even built a "tower of decadence" to display the cupcakes we used instead of a wedding cake.
Their staff was exceptional - extremely professional and helpful and completely took care of everything from coordinating speeches, toasts, setup, cleanup, and even worked with the florists to coordinate their pickup of the flower vases.
I didn't have to think of one thing.
Although I didn't get to eat any food I was told after the wedding by many guests that it was really good!
I would definitely recommend Heidi's Events for catering. They also do complete event planning and I would trust them with any event I put on.
Services Used: Catering
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Ammon
Wedding:
4/3/2009
3.7/5.0
Food was good at the Tasting but at the wedding the chicken was dry and so was the beef. Contract stated that we were to have roasted garlic mashed potatoes, however they were just regular mashed potatoes. Also we purchased butler passed
Hors D'oeuvres and were promised that the Bride and Groom would have some awaiting them at the dinner since we were busy having our pictures taken while they were passed. We Didn't Get them. All in all about average for the buffet but the beverage service was fantastic during dinner. Everyone's water and champagne glasses were well filled thru the dinner and they were attentive to the head table, except for the hors d'oeuvres.
Services Used: Catering
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Laura
Wedding:
9/26/2009
3.6/5.0
The staff at my wedding were wonderful; they were very nice, professional and helpful. The food was delicious, all the guests loved the beef brisket and baked ziti, the spring chicken was a little dry. All the rental equipment was perfect.
Services Used: Catering, Rentals & Photobooths
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Staci
Wedding:
4/13/2013
3.5/5.0
I contracted Heidi's for a side vegetable and a vegetarian dish as our main dish was being served by a non-traditional caterer. On the admin side, Heidi's was excellent. They were very prompt and thorough when responding to my questions. They were great at follow-up. And they were very polite and professional.

Their food was tasty! I did feel it was expensive for what I needed. And, at the end of the evening I had enough of the vegetarian meal to serve the entire guest list of 125 even though I only needed to feed 15 vegetarians. We had asked our non-vegetarian guests in advance to reserve that dish for the vegetarians. Had we known there would be so much, we could have opened it up to everyone and it surely would have been eaten. So, all of the leftover food was rather wasteful and I have wonder if a mistake was made. Overall, we were satisfied.
Services Used: Catering
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Katie
Wedding:
4/11/2009
3.5/5.0
We used Heidi's for Catering and Event rentals for our reception. The venue we chose was The Desert Botanical Garden the only thing they provided was the location. They only let you pick from a list of catering companies. We also had to rent everything from tables, chairs and linnens to utensils, plates and coffee cups. That was an expense we were not epxecting. At Heidi's the quality of the rentals was average we didn't go overboard with anything. As far as the food/catering we went with a Mexican theme. There was a packaged deal with chicken and ground beef tacos and we picked some extra appatizers as well as chips and salsa. The food was a little bit bland not very authentic. We never got to taste the food before hand. I guess we should have gone to one of their open house tastings .However, the servers were very helpful and professional. Overall it was a good experience.
Services Used: Catering, Rentals & Photobooths
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amanda
Wedding:
12/5/2009
3.3/5.0
I never had any issues with Heidi's catering... I was very pleased with them the entire way! The day of my wedding the staff was AMAZING... However, Drew never showed up like he was suppose to. He had all the directions for my reception and didn't show up until 730pm and my wedding started at 4pm. Thank God for my helpers otherwise I would've have no decorations or seating arrangements for my wedding. Also all the filet's were bright red with blood on the plate and some even said there's were barely even warm in the middle. Lisa was a great help and asked everyone personally if they need a new steak. Like I said they were amazing however this big mishap with the Coordinator could have potentially ruined my wedding reception.
Services Used: Catering
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Phoenix Bride
Wedding:
10/3/2009
3.2/5.0
Heidi's only saving grace is her staff. They are professional, warm, extremely helpful, and were amazing at our wedding. They are also the reason I gave this vendor 5 stars for quality of service. I can't say much for the management. We have had several "miscommunications" with the management, though we have proof of communication and of acknowledgment from them about final head counts, final cost, and service time. The food was standard wedding fare. Nothing exceptional. If given the choice again, I would have gone with a different caterer. Again, the staff is amazing. Heidi, not so much.
Services Used: Catering
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Anonymous
Wedding:
2+ years ago
3.0/5.0
the staff was amazing, prompt, professional, one staff member ran out drinks about a mile while we were taking pictures very impressed. Heidi however was rude, smug, cocky and very belittling. She gave a quote and made promises in the first meeting then after we had signed the contract and had our finalization meeting had a different attitude. She acted as if we were wasting her time, and she really didn't want to do our wedding. The food itself was mediocre at best.
Services Used: Wedding Venue
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OctoberBride
Wedding:
10/24/2009
2.6/5.0
I chose Heidi's off of a short list provided by my Venue. In hindsight I honestly wish I hadn't. My first clue should have been that 2 days before my first appointment Heidi asked that I change my appointment because she had scheduled 2 appointments at the same time. A few days before the 2nd attempt at an appointment Heidi asked that we reschedule again because she was busy doing work in the warehouse, which I refused to change. At the initial consultation, I had my now-husband and my mother with me. We chose or place settings, food, tables, chairs, everything that we would need. As the reception was a served dinner, Heidi added in costs for the servers, etc. that we would need. The contract listed a fair price, it was signed and the required amount paid. When my Husband and I went back for the final meeting 2 weeks prior to the meeting, we had final count of guests and were able to eliminate several place settings, which you would think would LOWER the price, but Heidi added over 1,000 dollars worth of charges including 2 more servers and extra tables that she hadn't mentioned us needing before, but we just ended up paying the extra. Also the side that she had recommended to us with our main dish had to be changed because she said the vegetable was out of season, which made me wonder why she suggested it in the first place.

On the night of the wedding, everything went fine at first. After the reception, my husband and I left and my family stayed to make sure that everything got taken care of. My mother looked for some of the servers because she had wanted to take care of the extra food and gratuity but found no one after everything was cleaned up. A few days after the wedding my mother received an e-mail directly from Heidi stating that the team had not been left a tip and she wanted to charge my parents credit card the tip or have my parents bring in cash for them. My mom then asked what happened to the extra food, as we had 18 extra plates of food (which totaled 1260.00 at 70 dollars per plate ) and a lot of cake left over. Also our centerpieces that we had purchased were taken by Heidi's team as well as our cake cutting set and my mom asked about those as well. Heidi then said that my dad had told the team that he would be right back for the food after he took my mom to the car and never came back so the team had just thrown all the food away. This was a blatant lie, as my brother had locked his keys in his car and my dad as well as my father in law had been working on the car situation for hours during and after the reception. So all the extra food was wasted and several of our guests saw the team throwing away plates of untouched food and cake. Heidi was very rude to my mom when confronted about this and was extremely unprofessional.

Unfortunately, I cannot recommend Heidi's very highly at all and would suggest using a different caterer as Heidi was rude and unprofessional and changed the cost by more than 1000.00 dollars.
Services Used: Catering, Rentals & Photobooths
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Heather
Wedding:
4/1/2007
2.3/5.0
Heidi was a little pushy. The dinner turned out very nice, but there were TONS of extra fees that were not fully disclosed in the beginning. When I told her my budget, she did not include the service fee & tip into the final numbers, and we ended up THOUSANDS of dollars over budget!
Services Used: Catering, Rentals & Photobooths
Bg17
Phoenix-to-Boston Bride
Wedding:
10/10/2009
2.0/5.0
I decided to write a review due to some of the feedback I have been getting from my guests who didn't want to tell me what they really felt about the food. They were trying to spare my feelings. I'm glad they waited, because I am so embarrassed about the food they were served. One of the tables at the wedding didn't get served. When they (my guests) approached the wait staff, the wait staff was already eating. They were also eating food other than what was being served, which makes me wonder if we paid for the baked potatoes and steak they were eating. Baked potatoes were not served at the wedding. The food the forgotten table eventually received was cold and incomplete. Some had vegetables, but no rice. Others had rice, but no vegetables. A few of the appetizers were served cold. I am really disappointed. Add this to the unfriendly service by Heidi. Unacceptable.
Services Used: Catering
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Kim
Wedding:
5/27/2012
1.9/5.0
As you can see from my star ratings, we were not thoroughly impressed with how Heidi's handled our Wedding catering.The only reason she receives a 4/5 on service is because of her wait-staff- she and her assistant Jillian would receive a 0! As a whole, my guests did not notice that anything had "gone awry" which was a plus, but there were many things that involved Heidi and her assistant Jillian, that made for a more-than-needed stressful and incomplete atmosphere. I am not one to go into the nitty-gritty details on a forum, but just know that the "pitch" that Heidi will sell you on is not what you end up with- you are merely a dollar sign and that became very evident.

If you would like the specific details- contact me through my guestbook, and I will send you the Satisfaction Survey I sent to Heidi after the event.

Also, as a side note: at the original meeting, I had expressed that we were going to meet with another catering company the following day and would let Heidi know of our decision. She unprofessionally spoke ill of the other company and said we would be better off with her- "she was really more capable of the type of affair we wanted". Because of this, we cancelled the appointment and booked with Heidi. Looking back, I REALLY wish I would've taken my other appointment- other vendors I chose said that the other caterer does a fantastic job!!
Services Used: Catering
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Jennifer
Wedding:
10/10/2010
1.5/5.0
I was/am very disappointed that we went with this vendor for our catering, and I can NOT reccommend them at all. From the very beginning, I felt more like a number than a valued customer - I just got the feeling that they try to churn through as many brides/couples as they can and in doing so, they gloss over all the details. For the money you are spending, I think you deserve a little more authentic customer service than that.

Furthermore, they did not deliver on what they promised. We arranged to pick up our food from their Tempe location an hour and half before our event: 1) The office was closed and we had to stumble around the outside of the building until we finally found a rear entrance to the kitchen. 2) Only a quarter of the $1200 in food we ordered was prepared and ready - we had to wait until the rest of it was made. 3) They simply did not prepare us enough food. We ordered/paid for enough food to feed 75 guests - many of the dishes had run out before 20 of our guests even had a chance to go through the line!!! Totally unacceptable. When I shared this Heidi's, they did apologize but rather than refund us a portion of our expenses they sent us a $75 gift certificate for a restaurant. While this is a nice gesture, I simply don't feel it sufficiently compensates us for the problems we encountered.
Services Used: Catering
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Nicole
Wedding:
4/6/2013
1.0/5.0
I hired Heidi's for my wedding reception in April. This company fell very short of my expectations and I would not recommend them to anyone. I thought a well established company in the Phoenix area would be more professional and knowledgeable, but this was not the case. Heidi was very belittling in our meetings and told me my ideas would not look good. We ended up going a few thousand dollars over budget but Heidi told me it was worth it. I was extremely disappointed with the customer service at Heidi's. The sub par service started when Heidi went out of town a week before my event without notifying me while we were in the middle of working out details over email. I was forced to work with her assistant who had absolutely no knowledge of my event. I soon learned she was contacting the event coordinator at my reception site trying to figure out the details of my rentals and floor plan instead of calling me. I felt it was very rude to take up the other event coordinator's time because of the lack of knowledge and communication within Heidi's company. The day of my wedding Heidi's staff arrived late and was not finished with set up when guests were arriving. I was never introduced to the server who was serving the head table and my husband and I were not brought drinks again after the first one. We actually never saw that server again. I was also never introduced to Heidi's assistant who was supposedly coordinating the staff. The majority of the staff was sent home before my event ended and clean up didn't begin until after all guests had left and was not finished by the time we were supposed to be out of the venue. My family did the majority of take down and clean up. I almost lost my deposit from the reception site because of Heidi's staff being so slow at cleanup. After my wedding, I emailed Heidi with my concerns and was told they would get back to me. Four months later and I have heard nothing from them. I would advise everyone to avoid this company!
Services Used: Catering, Rentals & Photobooths
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smendoza43
Wedding:
3/18/2012
0.5/5.0
Working with Heidi, the owner of the company, I thought I was getting quality, the best of the best. Unfortunately, that's not how it turned out. Heidi was rude from the get go. My husband wanted to use her, so I just gave in, not thinking it would be THAT bad. After getting our original quote, we hit a few speed bumps and had to adjust our budget a little. When we went in for our final consultation and to switch our menu, Heidi was ride, pushy, and condescending. The first thing she said to us when we told her we had decided to change the menu a bit was, "Well why? Did you lower your budget or something?" The tone in her voice and look on her face made me feel two feet tall, that it was so horrible that we had to readjust. Mind you, it was just a couple of hundred dollars. But even so, not her place to judge. She continued on to tell us how awful things were going to look if we didn't rent this and that and if we chose this food. We could tell all she cared about was squeezing more money out of us. In the end, we didn't save any money at all and she got her way. The day of the wedding, the food was the most disgusting thing I've ever seen or tasted. It was horrible. I have never been so disappointed or mortified in my life.
Services Used: Catering

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2095 W. 15th Street, Tempe, AZ 85281 See On Map
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