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Helzberg Diamond

Houston , TX

LOCATION

Houston, TX US

WEBSITE

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Jewelry

REVIEWS

4.8
out of 5.0
4.9/5.0
4.8/5.0
4.9/5.0
4.8/5.0
4.7/5.0
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Victoria
Wedding:
6/22/2014
5.0/5.0
Memorial mall has the best team and work with what they have to make your rings beautiful
Memorial mall has the best team and work with what they have to make your rings beautiful
Memorial mall has the best team and work with what they have to make your rings beautiful Read less
Services Used: Jewelry
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Brittany
Wedding:
4/7/2013
5.0/5.0
My husband got my engagement and wedding rings from helzberg as a set. They are absolutely gorgeous. We also got is wedding band there as well. They are always great everytime we go in there!
My husband got my engagement and wedding rings from helzberg as a set. They are absolutely gorgeous. We also got is Read more...
My husband got my engagement and wedding rings from helzberg as a set. They are absolutely gorgeous. We also got is wedding band there as well. They are always great everytime we go in there! Read less
Services Used: Jewelry
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Devon
Wedding:
12/29/2012
4.1/5.0
We used the Helzberg at Willowbrook Mall in Houston, TX. From the time we went dream ring shopping to buying my engagement ring to purchasing the wedding band, the staff was professional, helpful, and willing to go the extra mile to make the experience pleasant and as painless as jewelry shopping could be.
We used the Helzberg at Willowbrook Mall in Houston, TX. From the time we went dream ring shopping to buying my engagement Read more...
We used the Helzberg at Willowbrook Mall in Houston, TX. From the time we went dream ring shopping to buying my engagement ring to purchasing the wedding band, the staff was professional, helpful, and willing to go the extra mile to make the experience pleasant and as painless as jewelry shopping could be. Read less
Services Used: Jewelry
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Lindsey
Wedding:
12/28/2012
4.6/5.0
I really enjoyed shopping here and getting exactly what I wanted. WOW so sparkly, so perfect, such professional staff, very helpful and quick. They've really paid attention to my requests on the rings and helped customize the fitting, made small adjustments, tightened the setting, this and that etc etc- they go above and beyond. Plus MY HUSBAND loves his ring and I am so happy he found one thats not plain and boring hehe
I really enjoyed shopping here and getting exactly what I wanted. WOW so sparkly, so perfect, such professional staff, Read more...
I really enjoyed shopping here and getting exactly what I wanted. WOW so sparkly, so perfect, such professional staff, very helpful and quick. They've really paid attention to my requests on the rings and helped customize the fitting, made small adjustments, tightened the setting, this and that etc etc- they go above and beyond. Plus MY HUSBAND loves his ring and I am so happy he found one thats not plain and boring hehe Read less
Services Used: Jewelry
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Katie and Dean
Wedding:
10/6/2012
5.0/5.0
Since purchasing wedding bands we have used this jewelry store multiple times for several other items. They are very helpful picking item out. They also are always sending me coupons in mail and free gifts for all special occasions.
Since purchasing wedding bands we have used this jewelry store multiple times for several other items. They are very Read more...
Since purchasing wedding bands we have used this jewelry store multiple times for several other items. They are very helpful picking item out. They also are always sending me coupons in mail and free gifts for all special occasions. Read less
Services Used: Jewelry
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heather
Wedding:
9/29/2012
5.0/5.0
Friendly and helpful staff. We use them for all our jewelry needs
Friendly and helpful staff. We use them for all our jewelry needs
Friendly and helpful staff. We use them for all our jewelry needs Read less
Services Used: Jewelry
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Farrah
Wedding:
1/6/2012
5.0/5.0
Beautiful rings!! They helped us find exactly what we wanted!
Beautiful rings!! They helped us find exactly what we wanted!
Beautiful rings!! They helped us find exactly what we wanted! Read less
Services Used: Jewelry
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Hannah
Wedding:
12/30/2011
4.6/5.0
Great service, although they LOST our rings after we ordered them and once they shipped into their store and they had to order new ones. I'm reviewing the one in the Woodlands Mall. The diamond engagement ring is beautiful and they definitely set it securely in with the prongs, because my diamonds don't budge at all. I like that I can get free cleanings whenever I like.
Great service, although they LOST our rings after we ordered them and once they shipped into their store and they had to Read more...
Great service, although they LOST our rings after we ordered them and once they shipped into their store and they had to order new ones. I'm reviewing the one in the Woodlands Mall. The diamond engagement ring is beautiful and they definitely set it securely in with the prongs, because my diamonds don't budge at all. I like that I can get free cleanings whenever I like. Read less
Services Used: Jewelry
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courtney
Wedding:
10/29/2011
5.0/5.0
Loved the fast shipping and qulity!!
Loved the fast shipping and qulity!!
Loved the fast shipping and qulity!! Read less
Services Used: Jewelry
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mrsrosen
Wedding:
3/12/2011
4.9/5.0
My husband and I visited several jewelers before choosing Helzberg. Unlike many of the others they were not pushy, and did not pressure us to buy. Not only did they have what I thought were the most classic timeless designs, but a fabulous lifetime warranty. I have already gotten my set resized once, and cleaned several times. Every time I have been there they are very helpful.
Value for cost they are slightly high, but they are usually located in malls. It is convenient but comes at a cost. Another small downside is they outsource the sizing and setting to a jeweler. They guarantee everything, but your ring does leave the store and sometimes can take a little longer than an on sight jeweler. However, I could not be happy with my rings.
My husband and I visited several jewelers before choosing Helzberg. Unlike many of the others they were not pushy, and did Read more...
My husband and I visited several jewelers before choosing Helzberg. Unlike many of the others they were not pushy, and did not pressure us to buy. Not only did they have what I thought were the most classic timeless designs, but a fabulous lifetime warranty. I have already gotten my set resized once, and cleaned several times. Every time I have been there they are very helpful.
Value for cost they are slightly high, but they are usually located in malls. It is convenient but comes at a cost. Another small downside is they outsource the sizing and setting to a jeweler. They guarantee everything, but your ring does leave the store and sometimes can take a little longer than an on sight jeweler. However, I could not be happy with my rings. Read less
Services Used: Jewelry
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Wendy
Wedding:
12/31/2010
4.4/5.0
We bought our wedding bands from them. LOVE them!!! Great service and value for our money.
We bought our wedding bands from them. LOVE them!!! Great service and value for our money.
We bought our wedding bands from them. LOVE them!!! Great service and value for our money. Read less
Services Used: Jewelry
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wendy
Wedding:
9/11/2010
5.0/5.0
We got my engagement ring, band, and my husbands ring from here and the service was fantastic !! Loved the rings and could not have asked for better service!!
We got my engagement ring, band, and my husbands ring from here and the service was fantastic !! Loved the rings and could Read more...
We got my engagement ring, band, and my husbands ring from here and the service was fantastic !! Loved the rings and could not have asked for better service!! Read less
Services Used: Jewelry
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Wendy
Wedding:
9/11/2010
5.0/5.0
We got my engage ring, my band and my husbands wedding band from Helzberg and we will never shop anywhere else again. Excellent service and quality !! We love it !!
We got my engage ring, my band and my husbands wedding band from Helzberg and we will never shop anywhere else again. Read more...
We got my engage ring, my band and my husbands wedding band from Helzberg and we will never shop anywhere else again. Excellent service and quality !! We love it !! Read less
Services Used: Jewelry
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MitsiRoy
Wedding:
5/22/2010
4.0/5.0
We were very pleased at the way they treated us here. My fiance went there to buy my ring. The sales guy made us feel very comfortable. After he purchased my ring and proposed we brought it back to have the setting turned (kited). It's a princess cut. I was leaving to go out of the country in a week and we wanted it done by then so I could take it with me to show my family. They had it done in 4 days. It was exactly what I wanted! They have since moved locations and we have been there again for my 6 month cleaning. We were looking at his rings. We had a different person helping us this time. She was a little pushy. Trying to sell us something we didn't like. But that was the only negative experience I had there.
We were very pleased at the way they treated us here. My fiance went there to buy my ring. The sales guy made us feel very Read more...
We were very pleased at the way they treated us here. My fiance went there to buy my ring. The sales guy made us feel very comfortable. After he purchased my ring and proposed we brought it back to have the setting turned (kited). It's a princess cut. I was leaving to go out of the country in a week and we wanted it done by then so I could take it with me to show my family. They had it done in 4 days. It was exactly what I wanted! They have since moved locations and we have been there again for my 6 month cleaning. We were looking at his rings. We had a different person helping us this time. She was a little pushy. Trying to sell us something we didn't like. But that was the only negative experience I had there. Read less
Services Used: Jewelry
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angeezy
Wedding:
4/9/2010
4.5/5.0
I purchased my husband's ring here and had trouble because of the type of metal we got. It was a new metal so not much was known about it like if engraving could be done or sizing down. This is where we had some issues but the manager at Helzberg kept contact with me and found a solution to engrave my husband's ring as I wanted. I was stressed and worried about not getting it in time or the engraving not working but he was very helpful and it all worked out. Just be sure to get all the facts cleared when buying a different metal like their new cobalt so you can get the best service. We both love the ring and the stress was worth it.
I purchased my husband's ring here and had trouble because of the type of metal we got. It was a new metal so not much was Read more...
I purchased my husband's ring here and had trouble because of the type of metal we got. It was a new metal so not much was known about it like if engraving could be done or sizing down. This is where we had some issues but the manager at Helzberg kept contact with me and found a solution to engrave my husband's ring as I wanted. I was stressed and worried about not getting it in time or the engraving not working but he was very helpful and it all worked out. Just be sure to get all the facts cleared when buying a different metal like their new cobalt so you can get the best service. We both love the ring and the stress was worth it. Read less
Services Used: Jewelry
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Kathleen
Wedding:
4/4/2009
5.0/5.0
Helzberg is the best! They are super friendly and very attentive!
Helzberg is the best! They are super friendly and very attentive!
Helzberg is the best! They are super friendly and very attentive! Read less
Services Used: Jewelry
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jamiemb76
Wedding:
2/7/2009
5.0/5.0
LOVE THIS JEWELER! We got our rings and other wedding jewelry here. I recommend Helzberg to anyone who wants beautiful jewelry and great customer service.
LOVE THIS JEWELER! We got our rings and other wedding jewelry here. I recommend Helzberg to anyone who wants beautiful Read more...
LOVE THIS JEWELER! We got our rings and other wedding jewelry here. I recommend Helzberg to anyone who wants beautiful jewelry and great customer service. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
We love our diamonds. My husband purchased my ring and bands from Helzberg (Willowbrook Mall) and I love it. After we purchased the rings they needed to be resized and they took extra care in handling our items and we got them back quickly. They even shined them up for us (even though they were new). I love their service.
We love our diamonds. My husband purchased my ring and bands from Helzberg (Willowbrook Mall) and I love it. After we Read more...
We love our diamonds. My husband purchased my ring and bands from Helzberg (Willowbrook Mall) and I love it. After we purchased the rings they needed to be resized and they took extra care in handling our items and we got them back quickly. They even shined them up for us (even though they were new). I love their service. Read less
Services Used: Jewelry
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Anonymous
Wedding:
[Private]
5.0/5.0
They helped make a CUSTOM engagement & wedding band set that is everything I hoped for & more! I love it & plan on having them make a matching men's wedding band in the next few months, too!
They helped make a CUSTOM engagement & wedding band set that is everything I hoped for & more! I love it & plan on having Read more...
They helped make a CUSTOM engagement & wedding band set that is everything I hoped for & more! I love it & plan on having them make a matching men's wedding band in the next few months, too! Read less
Services Used: Jewelry
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