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Helzberg Diamonds

Minnetonka , MN

LOCATION

12725 Wayzata Blvd
Minnetonka, MN 55305 US

PHONE

952-544-0168

WEBSITE

View website
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Jewelry

REVIEWS

4.1
out of 5.0
4.3/5.0
4.1/5.0
4.1/5.0
3.8/5.0
4.0/5.0
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Anonymous
Wedding:
Recently Married
4.8/5.0
We used Helzberg for all our wedding jewelry. The engagement ring was a little on the pricey side, but we had a coupon for another vendor and while they didn't honor the coupon, they were able to adjust the price of the ring a little bit.

We purchased the upkeep plan that requires us to bring our rings in every 6 months to maintain it, but on a good side, the last time we checked my engagement ring, there was a loose stone, so that was a bonus to being inconvenienced so often.

We ran into a great deal when purchasing our wedding bands and got a free tablet for purchasing what we were already going to purchase! DEAL!

There is a slight discrepancy between each retail location in what they tell you for home care of your rings, but other than that, we've been pretty happy with everything!
We used Helzberg for all our wedding jewelry. The engagement ring was a little on the pricey side, but we had a coupon for Read more...
We used Helzberg for all our wedding jewelry. The engagement ring was a little on the pricey side, but we had a coupon for another vendor and while they didn't honor the coupon, they were able to adjust the price of the ring a little bit.

We purchased the upkeep plan that requires us to bring our rings in every 6 months to maintain it, but on a good side, the last time we checked my engagement ring, there was a loose stone, so that was a bonus to being inconvenienced so often.

We ran into a great deal when purchasing our wedding bands and got a free tablet for purchasing what we were already going to purchase! DEAL!

There is a slight discrepancy between each retail location in what they tell you for home care of your rings, but other than that, we've been pretty happy with everything! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
I requested that my husband buy my engagement ring from Helzberg Diamonds. My mother's ring was purchased from Helzberg Diamonds and I knew she had really enjoyed their customer service. We worked primarily with Sue at the Ridgedale Mall location. She is so wonderful to work with. She always remembers both my husband and my name. We also purchased my husband's ring from this location. I would definitely recommend this location for the purchase of any jewelry!
I requested that my husband buy my engagement ring from Helzberg Diamonds. My mother's ring was purchased from Helzberg Read more...
I requested that my husband buy my engagement ring from Helzberg Diamonds. My mother's ring was purchased from Helzberg Diamonds and I knew she had really enjoyed their customer service. We worked primarily with Sue at the Ridgedale Mall location. She is so wonderful to work with. She always remembers both my husband and my name. We also purchased my husband's ring from this location. I would definitely recommend this location for the purchase of any jewelry! Read less
Services Used: Jewelry
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Heidi
Wedding:
7/13/2013
5.0/5.0
John & Cheryl were outstanding to work with! My husband walked into the store 10 minutes before close the night before he proposed to me and after talking with John and Cheryl and explaining his "plan" they stayed with him for another hour helping him find the PERFECT engagement ring for me. After the proposal he couldn't say enough good things about the great service he received from both John and Cheryl and said he wanted me to meet them. A few days later we went to the store together and Cheryl immediately recongized my husband (then fiance), jumped up and gave him a giant hug! She told me he was the neatest guy and was so happy for us.

Since meeting them we have purchased our wedding bands and a thank-you gift for my Mother from Helzberg Diamonds and have been very pleased with each purchase and the level of service we received from John and Cheryl. In fact, each time we walk in the store John or Cheryl has been there and they recognize us immediately and ask us how we are doing, etc. I feel like they truly care about us as people - not just as a transaction.

Thank you for starting our marital journey on such a good note!
John & Cheryl were outstanding to work with! My husband walked into the store 10 minutes before close the night before he Read more...
John & Cheryl were outstanding to work with! My husband walked into the store 10 minutes before close the night before he proposed to me and after talking with John and Cheryl and explaining his "plan" they stayed with him for another hour helping him find the PERFECT engagement ring for me. After the proposal he couldn't say enough good things about the great service he received from both John and Cheryl and said he wanted me to meet them. A few days later we went to the store together and Cheryl immediately recongized my husband (then fiance), jumped up and gave him a giant hug! She told me he was the neatest guy and was so happy for us.

Since meeting them we have purchased our wedding bands and a thank-you gift for my Mother from Helzberg Diamonds and have been very pleased with each purchase and the level of service we received from John and Cheryl. In fact, each time we walk in the store John or Cheryl has been there and they recognize us immediately and ask us how we are doing, etc. I feel like they truly care about us as people - not just as a transaction.

Thank you for starting our marital journey on such a good note! Read less
Services Used: Jewelry
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Sarah
Wedding:
6/12/2010
5.0/5.0
Shopping for rings was a fun experience! I was looking for a specific wrap-style band set that would match my family heirloom engagement ring. This was the ONLY place to have EXACTLY what I was looking for. I knew it as soon as I saw it! We also got his wedding band, along with the service contracts there, as well. They have been wonderful in making sure we were very happy and we would recommend them whole-heartedly to anyone who is looking to purchase jewelry. We have worked with the Northtown Mall and Maplewood Mall locations - everything is connected! Thank you!
Shopping for rings was a fun experience! I was looking for a specific wrap-style band set that would match my family Read more...
Shopping for rings was a fun experience! I was looking for a specific wrap-style band set that would match my family heirloom engagement ring. This was the ONLY place to have EXACTLY what I was looking for. I knew it as soon as I saw it! We also got his wedding band, along with the service contracts there, as well. They have been wonderful in making sure we were very happy and we would recommend them whole-heartedly to anyone who is looking to purchase jewelry. We have worked with the Northtown Mall and Maplewood Mall locations - everything is connected! Thank you! Read less
Services Used: Jewelry
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Danielle
Wedding:
3/27/2010
3.5/5.0
The ring is beatiful but the cost for it was a little more than what I think the value was. Unforrtunately they dont accept returns.
The ring is beatiful but the cost for it was a little more than what I think the value was. Unforrtunately they dont Read more...
The ring is beatiful but the cost for it was a little more than what I think the value was. Unforrtunately they dont accept returns. Read less
Services Used: Jewelry
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Carrie
Wedding:
8/7/2009
4.0/5.0
The ring I got was named "The Caroline." It's the most beautiful ring in the world!
The ring I got was named "The Caroline." It's the most beautiful ring in the world!
The ring I got was named "The Caroline." It's the most beautiful ring in the world! Read less
Services Used: Jewelry
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Julie
Wedding:
9/20/2008
0.0/5.0
They sold us a defective wedding band that had chipped diamonds in it, but we didn't find out until after the wedding when I went to get my two rings soldered together at a different jewelery store where we got the engagement ring. Helzbergs would not give us our money back but did replace it for free. I will never go there again!
They sold us a defective wedding band that had chipped diamonds in it, but we didn't find out until after the wedding when Read more...
They sold us a defective wedding band that had chipped diamonds in it, but we didn't find out until after the wedding when I went to get my two rings soldered together at a different jewelery store where we got the engagement ring. Helzbergs would not give us our money back but did replace it for free. I will never go there again! Read less
Services Used: Jewelry
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Michelle
Wedding:
9/8/2007
4.3/5.0
Their selection was nice and customer service was very pleasant.
Their selection was nice and customer service was very pleasant.
Their selection was nice and customer service was very pleasant. Read less
Services Used: Jewelry
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Rhianna
Wedding:
8/4/2007
5.0/5.0
we bought my engagement ring here for 100 along with my husbands wedding ring for a hundred as well and the warrantys were only 25.
we bought my engagement ring here for 100 along with my husbands wedding ring for a hundred as well and the warrantys were Read more...
we bought my engagement ring here for 100 along with my husbands wedding ring for a hundred as well and the warrantys were only 25. Read less
Services Used: Jewelry
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Keri
Wedding:
5/5/2007
5.0/5.0
Gorgeous Jewelry and great prices. Helzberg is very affordable, especially with their lay-a-way. Tons of locations.
Gorgeous Jewelry and great prices. Helzberg is very affordable, especially with their lay-a-way. Tons of locations.
Gorgeous Jewelry and great prices. Helzberg is very affordable, especially with their lay-a-way. Tons of locations. Read less
Services Used: Jewelry
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