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(6)

Helzberg Diamonds

San Jose , CA

LOCATION

San Jose, CA US
Please let this vendor know that you found them on the WeddingWire Network.
Jewelry

REVIEWS

4.2
out of 5.0
4.2/5.0
4.0/5.0
4.7/5.0
4.0/5.0
4.0/5.0
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Sandra
Wedding:
8/6/2011
4.8/5.0
They are an amazing jeweler. They will maintain my ring for the rest of my life and have provided excellent service to me and my husband!
They are an amazing jeweler. They will maintain my ring for the rest of my life and have provided excellent service to me Read more...
They are an amazing jeweler. They will maintain my ring for the rest of my life and have provided excellent service to me and my husband! Read less
Services Used: Jewelry
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Preet
Wedding:
12/31/2009
1.3/5.0
I have had a string of horrible experiences with Helzberg in Eastridge and Valley Fair malls. Both my original and upgraded ring were purchased here and we've had problem after problem with the store. I can't say for sure why our purchase never seems to show up on their computer screen - maybe they have the name typed in wrong? But its an issue that never seems to get resolved... every.single.time.
We purchased our extended warranty after the purchase itself and after the orginal warranty expired and since we dont carry (and cant seem to find) the small paper card that proves it, we're in limbo. The store's computer systems are horrible - apparently there is no way to prove that we paid for a warranty. Now my white gold ring is turning yellow and there is no way they will clean it...
Just typing a review is upsetting. Definitely not going to make any more purchases here.
I have had a string of horrible experiences with Helzberg in Eastridge and Valley Fair malls. Both my original and Read more...
I have had a string of horrible experiences with Helzberg in Eastridge and Valley Fair malls. Both my original and upgraded ring were purchased here and we've had problem after problem with the store. I can't say for sure why our purchase never seems to show up on their computer screen - maybe they have the name typed in wrong? But its an issue that never seems to get resolved... every.single.time.
We purchased our extended warranty after the purchase itself and after the orginal warranty expired and since we dont carry (and cant seem to find) the small paper card that proves it, we're in limbo. The store's computer systems are horrible - apparently there is no way to prove that we paid for a warranty. Now my white gold ring is turning yellow and there is no way they will clean it...
Just typing a review is upsetting. Definitely not going to make any more purchases here. Read less
Services Used: Jewelry
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catlver9
Wedding:
7/19/2008
5.0/5.0
I loved the rings we picked out at Helzberg. They are beautiful!! The service there is exceptional. You can try on as many rings as you like. They clean my rings with no charge whenever I happen to be in the mall. They offer a lifetime warrenty on all of the jewelry. I had my rings soldered together just recently and they came back really nice. I have also bought other jewelry there now based on my experience.
I loved the rings we picked out at Helzberg. They are beautiful!! The service there is exceptional. You can try on as many Read more...
I loved the rings we picked out at Helzberg. They are beautiful!! The service there is exceptional. You can try on as many rings as you like. They clean my rings with no charge whenever I happen to be in the mall. They offer a lifetime warrenty on all of the jewelry. I had my rings soldered together just recently and they came back really nice. I have also bought other jewelry there now based on my experience. Read less
Services Used: Jewelry
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chicadecasa2
Wedding:
6/21/2008
4.0/5.0
We purchased our rings from Helzberg and love them. They are great quality for a decent price.
We purchased our rings from Helzberg and love them. They are great quality for a decent price.
We purchased our rings from Helzberg and love them. They are great quality for a decent price. Read less
Services Used: Jewelry
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Leanne
Wedding:
3/31/2007
5.0/5.0
I absolutely love my ring, it gets a lot of attention. I also like the diamond is guaranteed for life and they offer great care plans to maintain my ring.
I absolutely love my ring, it gets a lot of attention. I also like the diamond is guaranteed for life and they offer great Read more...
I absolutely love my ring, it gets a lot of attention. I also like the diamond is guaranteed for life and they offer great care plans to maintain my ring. Read less
Services Used: Jewelry
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Anne
Wedding:
6/24/2006
5.0/5.0
Beautiful rings at a great price. Limited but quality selection of rings. I'm glad we got the lifetime warranty on my ring in particular. They replace lost diamonds at no cost! :)
Beautiful rings at a great price. Limited but quality selection of rings. I'm glad we got the lifetime warranty on my ring Read more...
Beautiful rings at a great price. Limited but quality selection of rings. I'm glad we got the lifetime warranty on my ring in particular. They replace lost diamonds at no cost! :) Read less
Services Used: Jewelry
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