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Henri’s Cloud Nine Prom Dresses and Bridal Gowns

Minerva , OH

LOCATION

Minerva, OH 44657 US

PHONE

800-952-3560

WEBSITE

View website
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Dress & Attire

REVIEWS

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3.2/5.0
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Adelina
Wedding:
8/8/2015
5.0/5.0
I ordered two dresses, a sherri hill dress and a tony bowls dress. I have ordered many dresses from many different websites, I have never experience such an amazing place with such nice and polite staff. The service was quick and A rated, dresses were excellent quality. Very satisfied!!
I ordered two dresses, a sherri hill dress and a tony bowls dress. I have ordered many dresses from many different Read more...
I ordered two dresses, a sherri hill dress and a tony bowls dress. I have ordered many dresses from many different websites, I have never experience such an amazing place with such nice and polite staff. The service was quick and A rated, dresses were excellent quality. Very satisfied!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I would highly recommend Henri's to anyone shopping for a prom/bridal dress! I've been here for a few HS dances and everyone was so helpful! Some people that stood out were Jordan, Jake, Maria and Morgan. But again, the entire staff was great. Reasonable prices & the best dresses around!
I would highly recommend Henri's to anyone shopping for a prom/bridal dress! I've been here for a few HS dances and Read more...
I would highly recommend Henri's to anyone shopping for a prom/bridal dress! I've been here for a few HS dances and everyone was so helpful! Some people that stood out were Jordan, Jake, Maria and Morgan. But again, the entire staff was great. Reasonable prices & the best dresses around! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I got my wedding dress from Henri's & our bridesmaids dresses too! The associate that helped me look for dresses the first time I was there was the one that brought out the dress I ended up choosing. Getting alterations done there was reasonable as well. I loved my dress shopping experience here!
I got my wedding dress from Henri's & our bridesmaids dresses too! The associate that helped me look for dresses the first Read more...
I got my wedding dress from Henri's & our bridesmaids dresses too! The associate that helped me look for dresses the first time I was there was the one that brought out the dress I ended up choosing. Getting alterations done there was reasonable as well. I loved my dress shopping experience here! Read less
Services Used: Dress & Attire
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Suzanne
Wedding:
3/14/2015
0.7/5.0
WORST EXPERIENCE EVER. I recently orders a Bridesmaid dress from Henri's over the phone. I paid in full at the time of the order. I live in Texas and we discussed this since I was calling in my measurements. I was told the dress would be sent to me. When I thought I should be receiving the dress I called Henri's and was told the dress was at the shop in Columbus and had been for weeks. Surprised that I was not notified and the dress was not sent to me I responded that I would need this dress overnighted or at least 2 day shipped to have time to alter it and it's only fair Henri's covers the cost because they did not ship it to me as planned or notify me the dress was in. Next, I spoke with a manger named JOSH. I have never been spoken to so rudely in my life. He blamed me for it not being shipped and told me I was obviously a problematic customer because there were 17 notes on the account. (I only called one time to ask if it was possible to get a smaller size because I suffered a miscarriage and ordered the dress thinking I would be 5 months pregnant, when I was told no, I said I understand). When asked why I wasn't notified the dress was in he said that it was the bride's job even though I was the customer. I explained that I would not have time to alter the dress if he sent it regular shipping and he argued with me and said he shouldn't help me at all because of my bad attitude. I asked if I could speak with his boss and he told me he was the President, owner and CEO. I have a feeling this is not the case. He said he would ship it regular shipping and cover the cost (however the website says free shipping over $100) so I don't think he should get credit for that. I'm sure he will respond and say I just want something for free but that is not the case I just wanted the dress in time and to fit me so a huge dress wasn't yet another reminder that I lost a baby. I am leaving for the wedding in two days and I still do not have the dress. RUN AWAY FROM THIS PLACE!
WORST EXPERIENCE EVER. I recently orders a Bridesmaid dress from Henri's over the phone. I paid in full at the time of the Read more...
WORST EXPERIENCE EVER. I recently orders a Bridesmaid dress from Henri's over the phone. I paid in full at the time of the order. I live in Texas and we discussed this since I was calling in my measurements. I was told the dress would be sent to me. When I thought I should be receiving the dress I called Henri's and was told the dress was at the shop in Columbus and had been for weeks. Surprised that I was not notified and the dress was not sent to me I responded that I would need this dress overnighted or at least 2 day shipped to have time to alter it and it's only fair Henri's covers the cost because they did not ship it to me as planned or notify me the dress was in. Next, I spoke with a manger named JOSH. I have never been spoken to so rudely in my life. He blamed me for it not being shipped and told me I was obviously a problematic customer because there were 17 notes on the account. (I only called one time to ask if it was possible to get a smaller size because I suffered a miscarriage and ordered the dress thinking I would be 5 months pregnant, when I was told no, I said I understand). When asked why I wasn't notified the dress was in he said that it was the bride's job even though I was the customer. I explained that I would not have time to alter the dress if he sent it regular shipping and he argued with me and said he shouldn't help me at all because of my bad attitude. I asked if I could speak with his boss and he told me he was the President, owner and CEO. I have a feeling this is not the case. He said he would ship it regular shipping and cover the cost (however the website says free shipping over $100) so I don't think he should get credit for that. I'm sure he will respond and say I just want something for free but that is not the case I just wanted the dress in time and to fit me so a huge dress wasn't yet another reminder that I lost a baby. I am leaving for the wedding in two days and I still do not have the dress. RUN AWAY FROM THIS PLACE! Read less
Services Used: Dress & Attire
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Brittany
Wedding:
9/24/2014
0.9/5.0
DO NOT- I REPEAT- DO NOT buy a dress from Henri’s! They say their dresses are by these designers but I have been told by a reliable source that they are knock offs. That’s why they can work with you on the price like that! There’s even a story in the paper of them going to court when a zipper broke on a bride’s dress while trying it on! They wouldn’t replace the dress. Don’t say you weren’t warned…
DO NOT- I REPEAT- DO NOT buy a dress from Henri’s! They say their dresses are by these designers but I have been told by a Read more...
DO NOT- I REPEAT- DO NOT buy a dress from Henri’s! They say their dresses are by these designers but I have been told by a reliable source that they are knock offs. That’s why they can work with you on the price like that! There’s even a story in the paper of them going to court when a zipper broke on a bride’s dress while trying it on! They wouldn’t replace the dress. Don’t say you weren’t warned… Read less
Services Used: Dress & Attire
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Kristen
Wedding:
6/8/2013
5.0/5.0
I went to Henri's when I was in town visiting my parents in OH. Henri's was the place where I purchased many of my prom dresses in HS, so it was a no-brainer that I would look there for my wedding dress. The first dress I found was the dress I bought (a beaded mori lee mermaid cut dress). I worked with Danielle in the store and she was amazing! I live in DC, so I was concerned about having my dress shipped to me, and she made sure everything arrived in a timely manner. She was also great with my parents who bought my dress in setting up a payment plan to pay it off.

Henris had a fantastic selection of dresses. I also looked in DC and honestly, the dress I bought was a million times prettier than anything I saw in the high-end boutiques here and cost a FRACTION of the price.
I went to Henri's when I was in town visiting my parents in OH. Henri's was the place where I purchased many of my prom Read more...
I went to Henri's when I was in town visiting my parents in OH. Henri's was the place where I purchased many of my prom dresses in HS, so it was a no-brainer that I would look there for my wedding dress. The first dress I found was the dress I bought (a beaded mori lee mermaid cut dress). I worked with Danielle in the store and she was amazing! I live in DC, so I was concerned about having my dress shipped to me, and she made sure everything arrived in a timely manner. She was also great with my parents who bought my dress in setting up a payment plan to pay it off.

Henris had a fantastic selection of dresses. I also looked in DC and honestly, the dress I bought was a million times prettier than anything I saw in the high-end boutiques here and cost a FRACTION of the price. Read less
Services Used: Dress & Attire
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Laurenl
Wedding:
7/7/2012
0.0/5.0
Future Brides:

Please, please, please listen to this recommendation.

I purchased my bridal dress and 7 bridesmaids dresses at Henri's Cloud Nine. Never again will I step foot in that store. Here is my story:

1. I purchased a beautiful dress from Henris. I had to call the store in order A YEAR later to see if my dress had come in yet. I was told that my dress had come in months ago, and they were not sure why I wasn't notified.

2. I took my MOH to Henris to shop for bridesmaids dresses for my 7 girls. We found I dress that we loved and would compliment each girls unique figure. When we were there I was asked if I wanted to try on my dress that was currently being stored in the shop. I tried it on, and it was perfect. I was not ready to bring my dress home yet, so I asked them to continue to store it for me, I was told that this was not a problem.

3. I called into Henri's to make an appt to come in with my mom to try on my dress for her, and bring it home with us. I was told that there was a $25 dollar fee to try on MY DRESS. That is ridiculous. I was furious, complained, and had that fee removed.

4. When I went into the store with my mom for our appointment, I was told that they could not find my dress. It took them 30 MINUTES to find it, stating that it wasnt where it was supposed to be.

5. Before my bridesmaid dress order was sent in, I called the store because I was worried about the dress sizes that we were ordering. Measurements were taken, and my girls were told what dress size they were ordering for them. Not once, but twice two of my girls called to ask about their sizes, and they were told that I didn't show up in their system, and they had no idea who I was or that I had 7 open orders with the store. Needless to say, I called and wanted to know what the problem was. They flat out lied to me and told me that on both accounts, this was incorrect.

6. I was told that the sizes the girls ordered were the correct sizes for their measurements, and if there was a problem it would be fixed immediately. So we put the order in. For example, one of my girls usually wears a size 0, was ordered a size 4, and another usually wears a size 8, was ordered a size 14. HUGE DIFFERENCES!

7. Again, I had to call in to the store to see if my bridesmaid dresses were in, and was told yes they are in, didn't you receive a call, and again, i said no.

8. My future sister-in-law lives in NJ and asked if we could make an appointment to pick up her dress separate from the other girls because she was going to be in town for only 1 weekend. SO I made an appt with Henris. We showed up and were told that THEY MISPLACED MY BRIDESMAID DRESSES. It took them a good 15 minutes to find them.

9. After my bridal shower the rest of my bridesmaids and I went to Henris with an appointment to pick up their dresses. 6 out of 7 of them were at least 4-5 sizes too big. I knew this was going to happen. My one friend that usually wears an 8, and was ordered the 14, was literally standing in the bridal shop with the bottom half of her dress on, and a strapless bra. Zipped, the dress was completely falling off her. Granted- we were furious. We were treated like garbage, and as if we were incompetent. I was outraged, and the owner of the store came up to talk to us. Not only was he rude, but also very outspoken. I will never step foot into Henris Cloud nine again. They would not fix our problem, treated us like crap, and disrespected each and every one of us.

Henris Cloud Nine is the WORST bridal boutique I have ever been too. There is absolutely no level of service offered, and the level of UNPROFESSIONALISM is unbelievable.

Save yourself, and your bridal party the stress that you dont deserve, and go somewhere else where you will be treated with respect and dignity.

I even believe that a 0.0/5.0 is too high of a rating.
Future Brides:

Please, please, please listen to this recommendation.

I purchased my bridal dress and 7 Read more...
Future Brides:

Please, please, please listen to this recommendation.

I purchased my bridal dress and 7 bridesmaids dresses at Henri's Cloud Nine. Never again will I step foot in that store. Here is my story:

1. I purchased a beautiful dress from Henris. I had to call the store in order A YEAR later to see if my dress had come in yet. I was told that my dress had come in months ago, and they were not sure why I wasn't notified.

2. I took my MOH to Henris to shop for bridesmaids dresses for my 7 girls. We found I dress that we loved and would compliment each girls unique figure. When we were there I was asked if I wanted to try on my dress that was currently being stored in the shop. I tried it on, and it was perfect. I was not ready to bring my dress home yet, so I asked them to continue to store it for me, I was told that this was not a problem.

3. I called into Henri's to make an appt to come in with my mom to try on my dress for her, and bring it home with us. I was told that there was a $25 dollar fee to try on MY DRESS. That is ridiculous. I was furious, complained, and had that fee removed.

4. When I went into the store with my mom for our appointment, I was told that they could not find my dress. It took them 30 MINUTES to find it, stating that it wasnt where it was supposed to be.

5. Before my bridesmaid dress order was sent in, I called the store because I was worried about the dress sizes that we were ordering. Measurements were taken, and my girls were told what dress size they were ordering for them. Not once, but twice two of my girls called to ask about their sizes, and they were told that I didn't show up in their system, and they had no idea who I was or that I had 7 open orders with the store. Needless to say, I called and wanted to know what the problem was. They flat out lied to me and told me that on both accounts, this was incorrect.

6. I was told that the sizes the girls ordered were the correct sizes for their measurements, and if there was a problem it would be fixed immediately. So we put the order in. For example, one of my girls usually wears a size 0, was ordered a size 4, and another usually wears a size 8, was ordered a size 14. HUGE DIFFERENCES!

7. Again, I had to call in to the store to see if my bridesmaid dresses were in, and was told yes they are in, didn't you receive a call, and again, i said no.

8. My future sister-in-law lives in NJ and asked if we could make an appointment to pick up her dress separate from the other girls because she was going to be in town for only 1 weekend. SO I made an appt with Henris. We showed up and were told that THEY MISPLACED MY BRIDESMAID DRESSES. It took them a good 15 minutes to find them.

9. After my bridal shower the rest of my bridesmaids and I went to Henris with an appointment to pick up their dresses. 6 out of 7 of them were at least 4-5 sizes too big. I knew this was going to happen. My one friend that usually wears an 8, and was ordered the 14, was literally standing in the bridal shop with the bottom half of her dress on, and a strapless bra. Zipped, the dress was completely falling off her. Granted- we were furious. We were treated like garbage, and as if we were incompetent. I was outraged, and the owner of the store came up to talk to us. Not only was he rude, but also very outspoken. I will never step foot into Henris Cloud nine again. They would not fix our problem, treated us like crap, and disrespected each and every one of us.

Henris Cloud Nine is the WORST bridal boutique I have ever been too. There is absolutely no level of service offered, and the level of UNPROFESSIONALISM is unbelievable.

Save yourself, and your bridal party the stress that you dont deserve, and go somewhere else where you will be treated with respect and dignity.

I even believe that a 0.0/5.0 is too high of a rating. Read less
Services Used: Dress & Attire
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iluvjth16
Wedding:
7/3/2010
5.0/5.0
The staff at Henri's are really talented at picking up on the specifics of a bride's taste My consultant was attentive, friendly, and helpful, alerting me to an upcoming sale all the while maintaining an incredible degree of patience. I will be purchasing my dress from Henri's thanks to their wonderful selection and great customer service!
The staff at Henri's are really talented at picking up on the specifics of a bride's taste My consultant was attentive, Read more...
The staff at Henri's are really talented at picking up on the specifics of a bride's taste My consultant was attentive, friendly, and helpful, alerting me to an upcoming sale all the while maintaining an incredible degree of patience. I will be purchasing my dress from Henri's thanks to their wonderful selection and great customer service! Read less
Services Used: Dress & Attire
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LittleMissMeeba
Wedding:
12/19/2009
5.0/5.0
Judy at Henri's is THE BEST!! After a horrible experience at a massive Ohio bridal salon (Pat Catan's), Henri's helped me find the perfect gown. Numerous times Judy told me and my mother to relax, have fun, and enjoy the experience. They literally took care of EVERYTHING. We did not need to lift a finger, worry about hanging gowns, or any other laborious work. She made sure that we had enough but not too many gowns. At no point did I feel overwhelmed or pressured. It was an awesome day. Henri's is also an all-enclusive salon- You can buy a gown, have it altered, and get any accessories you need. I found both my prom and wedding dresses and Henri's, and would recommend that ANY Ohio bride make the trip to Minerva to see what Henri's has to offer!
Judy at Henri's is THE BEST!! After a horrible experience at a massive Ohio bridal salon (Pat Catan's), Henri's helped me Read more...
Judy at Henri's is THE BEST!! After a horrible experience at a massive Ohio bridal salon (Pat Catan's), Henri's helped me find the perfect gown. Numerous times Judy told me and my mother to relax, have fun, and enjoy the experience. They literally took care of EVERYTHING. We did not need to lift a finger, worry about hanging gowns, or any other laborious work. She made sure that we had enough but not too many gowns. At no point did I feel overwhelmed or pressured. It was an awesome day. Henri's is also an all-enclusive salon- You can buy a gown, have it altered, and get any accessories you need. I found both my prom and wedding dresses and Henri's, and would recommend that ANY Ohio bride make the trip to Minerva to see what Henri's has to offer! Read less
Services Used: Dress & Attire
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Stacey4317
Wedding:
7/11/2009
4.0/5.0
I bought my bridal gown here. The staff was fantastic and very helpful. The variety of gowns to choose from is amazing. If you want a fancy dress that is designer, then I highly suggest going here. Davids Bridal did not have any dresses that really wowed anyone I shopped with. It's worth the drive to Minerva, Ohio to check this place out. However, they do not offer alterations, so you will have to find your own seamstress.
I bought my bridal gown here. The staff was fantastic and very helpful. The variety of gowns to choose from is amazing. If Read more...
I bought my bridal gown here. The staff was fantastic and very helpful. The variety of gowns to choose from is amazing. If you want a fancy dress that is designer, then I highly suggest going here. Davids Bridal did not have any dresses that really wowed anyone I shopped with. It's worth the drive to Minerva, Ohio to check this place out. However, they do not offer alterations, so you will have to find your own seamstress. Read less
Services Used: Dress & Attire
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mattnally09
Wedding:
5/30/2009
5.0/5.0
Awesome Bridal Shop! Great personal service and they know what they are doing. My consultant let me pick out many dresses and then he too picked out ones he thought would look great. He found a dress exactly like I had described and it looked absolutely amazing. The second I got the dress on I KNEW it was THE dress. He did a wonderful job.
Awesome Bridal Shop! Great personal service and they know what they are doing. My consultant let me pick out many dresses Read more...
Awesome Bridal Shop! Great personal service and they know what they are doing. My consultant let me pick out many dresses and then he too picked out ones he thought would look great. He found a dress exactly like I had described and it looked absolutely amazing. The second I got the dress on I KNEW it was THE dress. He did a wonderful job. Read less
Services Used: Dress & Attire
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FLbride
Wedding:
5/5/2009
4.0/5.0
I purchased my beautiful Pronovias wedding gown from Henri's. They are one of only two bridal stores in Ohio that carries that line, and I instantly fell in love with my dress. I went to 10 other places, but no other stores had the unique selection of dresses that Henri's had (and the range of prices were quite good). The two girls I worked with when purchasing my gown were very friendly (can't remember their names) and this is a great bridal store. The only downside: I paid an extra $125 to have my dress ordered in floor length since I didn't want to wear heels. Well, dress comes in, and it was over an inch too long. So I used the seamstress who works across the street since she has a partnership with Henri's. She put some pins in and I came back a month later to pick up the dress. The bottom was crooked. I freaked out, because, well, my wedding dress was crooked. I ended up having to come back (and make the 6 hour round trip drive) two more times until the dress was in proper length. The bottom ended up not looking great, but at that point I didn't care. Moral of the story: If you have a trusted seamstress, use her!
I purchased my beautiful Pronovias wedding gown from Henri's. They are one of only two bridal stores in Ohio that carries Read more...
I purchased my beautiful Pronovias wedding gown from Henri's. They are one of only two bridal stores in Ohio that carries that line, and I instantly fell in love with my dress. I went to 10 other places, but no other stores had the unique selection of dresses that Henri's had (and the range of prices were quite good). The two girls I worked with when purchasing my gown were very friendly (can't remember their names) and this is a great bridal store. The only downside: I paid an extra $125 to have my dress ordered in floor length since I didn't want to wear heels. Well, dress comes in, and it was over an inch too long. So I used the seamstress who works across the street since she has a partnership with Henri's. She put some pins in and I came back a month later to pick up the dress. The bottom was crooked. I freaked out, because, well, my wedding dress was crooked. I ended up having to come back (and make the 6 hour round trip drive) two more times until the dress was in proper length. The bottom ended up not looking great, but at that point I didn't care. Moral of the story: If you have a trusted seamstress, use her! Read less
Services Used: Dress & Attire
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clevelandbride
Wedding:
4/25/2009
5.0/5.0
I absolutely loved working with Julia at Henri's. She was so unbelievably accommodating and gave me her undivided attention every time I went into the shop. It's not like going to big stores where you can't find what you are looking for. HIGHLY RECOMMENDED!
I absolutely loved working with Julia at Henri's. She was so unbelievably accommodating and gave me her undivided Read more...
I absolutely loved working with Julia at Henri's. She was so unbelievably accommodating and gave me her undivided attention every time I went into the shop. It's not like going to big stores where you can't find what you are looking for. HIGHLY RECOMMENDED! Read less
Services Used: Dress & Attire
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chiclet35
Wedding:
4/3/2007
1.0/5.0
Read this: http://www.pricescope.com/idealbb/view.asp?topicID=115378 Enough said. They are horrible. And they came on the thread trying to make the poster believe she was crazy and denied that it was someone from the store. They were extremely rude to her even when she was continually trying to just get the right dress. That is all she wanted. The dress they sold this girl was completely different than the one that she received and they tried to cover it up by removing ALL the tags in the dress.
Read this: http://www.pricescope.com/idealbb/view.asp?topicID=115378 Enough said. They are horrible. And they came on the Read more...
Read this: http://www.pricescope.com/idealbb/view.asp?topicID=115378 Enough said. They are horrible. And they came on the thread trying to make the poster believe she was crazy and denied that it was someone from the store. They were extremely rude to her even when she was continually trying to just get the right dress. That is all she wanted. The dress they sold this girl was completely different than the one that she received and they tried to cover it up by removing ALL the tags in the dress. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
2.5/5.0
I had to wait 20 minutes even though I had an appointment, then one girl called in her sizes and paid over the phone and they lost the paperwork, and then the prices on extra items were extremely high! Once the lady was able to help us, she was really nice. They dont offer sales and prices were very high! They also charged us all shipping even though they were one order and being shipped to the store! An extra $20 each person!
I had to wait 20 minutes even though I had an appointment, then one girl called in her sizes and paid over the phone and Read more...
I had to wait 20 minutes even though I had an appointment, then one girl called in her sizes and paid over the phone and they lost the paperwork, and then the prices on extra items were extremely high! Once the lady was able to help us, she was really nice. They dont offer sales and prices were very high! They also charged us all shipping even though they were one order and being shipped to the store! An extra $20 each person! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.1/5.0
I should have read these reviews after purchasing from this store. If you want problems then this is the place to buy from. All the excuses you see on most of these reviews are exactly what Henri's stands for.
I should have read these reviews after purchasing from this store. If you want problems then this is the place to buy Read more...
I should have read these reviews after purchasing from this store. If you want problems then this is the place to buy from. All the excuses you see on most of these reviews are exactly what Henri's stands for. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
1.0/5.0
I was in the store looking for a prom dress and I can not believe they have $300-$1000 dresses just thrown all over the place, beads falling off of every single dress. I knew when I walked in the store I would not purchase a dress from there. The bottoms of the dresses had all been stepped on because there was no where to walk. The people working were very fake and seemed to only care about a sale, not about finding you a dress you love and feel comfortable wearing. The owners were also very rude. The way they just threw around thousand dollar dresses gives me the impression they would do the same with wedding dresses. I drove 2 hours to come to this store and I will not make the same mistake again.
I was in the store looking for a prom dress and I can not believe they have $300-$1000 dresses just thrown all over the Read more...
I was in the store looking for a prom dress and I can not believe they have $300-$1000 dresses just thrown all over the place, beads falling off of every single dress. I knew when I walked in the store I would not purchase a dress from there. The bottoms of the dresses had all been stepped on because there was no where to walk. The people working were very fake and seemed to only care about a sale, not about finding you a dress you love and feel comfortable wearing. The owners were also very rude. The way they just threw around thousand dollar dresses gives me the impression they would do the same with wedding dresses. I drove 2 hours to come to this store and I will not make the same mistake again. Read less
Services Used: Dress & Attire
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