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Heritage Ballroom

Elgin , IL

LOCATION

100 Symphony Way
Elgin, IL US 60120 (map)

PHONE

847-531-7047

WEBSITE

View website
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ABOUT US

One of The Centre’s most elegant features is the Heritage Ballroom which is a spectacular 300 person banquet facility available to the public for weddings, parties, and other special... Read more
One of The Centre’s most elegant features is the Heritage Ballroom which is a spectacular 300 person banquet facility available to the public for weddings, parties, and other special events. This elegant banquet facility is highlighted by panoramic window views, full bar and kitchen facilities, state of the art multimedia capabilities, large dance floor and a complete sound system. The Heritage Ballroom is conveniently located in downtown Elgin adjacent to the beautiful Walton Island. The Heritage Ballroom’s proximity to newly renovated Walton Island makes it ideal for scenic photo opportunities, wedding ceremonies and other outdoor events. When you plan you event expect nothing but rave reviews from your guests, not only for the food but for the service and ambiance as well. To enhance the dining experience for our guests we can provide beautifully chosen table settings, highlighted by our fine china, elegant linen and centerpieces which all provide a very complimentary back drop. Perhaps the Heritage Ballroom’s most outstanding quality is its affordable hourly room rates and its convenient cost effective Bar Packages. A full service bar including liquor, wine, beer, and soft drinks can be provided for any size event. The Centre prides itself on providing high quality services at affordable rates for all types of events. Read less
Wedding Venue

PHOTOS

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INFO FOR WEDDING VENUE

When was your venue built?
2002
Describe your venue:
Banquet Hall, Government Building
Describe the style of your venue
City, Classic / Traditional, Waterfront
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
300
How many event spaces or rooms does your venue offer?
8
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
Yes
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
No
What is the minimum rental fee for your venue?
65
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
No
Beverage Service
Offered in-house, Outside vendors welcome
Is beverage service included in the minimum rental fee?
No
Catering
Offered in-house, Outside vendors welcome
Is catering included in the minimum rental fee?
No
What is the average catering price per person at your venue?
30
Event Coordination
Offered in-house, Outside vendors welcome
Is event coordination included in the minimum rental fee?
No
Event Rentals
Offered in-house, Outside vendors welcome
Are event rentals included in the minimum rental fee?
No
Lighting and Sound
Offered in-house, Outside vendors welcome
Are lighting and sound included in the minimum rental fee?
No
Linens
Outside vendors welcome
Seating
Offered in-house
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Outside vendors welcome

REVIEWS

4.6
out of 5.0
4.7/5.0
4.2/5.0
4.6/5.0
4.7/5.0
4.5/5.0
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Anonymous
Wedding:
Recently Married
5.0/5.0
This was an amazing place to have my wedding reception. Very convenient. Also, Michelle is super amazing and very helpful! It was beautiful. The bartender was also amazing and made sure the wedding party was always good. They made my wedding planning very easy. Great location to be able to take pictures at the island nearby.
This was an amazing place to have my wedding reception. Very convenient. Also, Michelle is super amazing and very helpful! Read more...
This was an amazing place to have my wedding reception. Very convenient. Also, Michelle is super amazing and very helpful! It was beautiful. The bartender was also amazing and made sure the wedding party was always good. They made my wedding planning very easy. Great location to be able to take pictures at the island nearby. Read less
Services Used: Wedding Venue
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Anna
Wedding:
9/28/2013
5.0/5.0
We had our ceremony at Walton Island, and our reception next door at the Heritage Ballroom - and it was wonderful! We chose them primarily because an outdoor ceremony was crucial to us, and we did not want to transport guests from a ceremony to a reception location. It is actually pretty unique in the Chicago suburbs: we researched 151 venues, and this was the only one which had the indoor/outdoor combination, accommodated 120+ guests, allowed outside catering and had reasonable prices.

Speaking of, it was a good value. We booked the outdoor ceremony space, chair rental/setup, the indoor reception space (which included chair and table setup) and the bar package. They also provided answers to my many questions leading up to the wedding - from whether there is a mic hook-up on the island (yes) to whether the caterer could come early to do decorations (yes, as no other event was happening then). Anna was patient and looked into all of my requests. She and Michelle were on-site day-of to help, and they definitely delivered. On Walton Island, chairs were set up as expected. In the Ballroom, the 2 bartenders were friendly and efficient, and the upgraded bar package was well-stocked. The chairs, tables and equipment were set up according to our diagram. They worked well with our caterer, and they made us feel like everything was under control. And this was all with us planning the entire wedding from out-of-state!

The space itself was nice: lots of light from the large windows, space for our guests and for the fairly large dance floor, nice bathrooms, a great bridal room, etc. I didn't care about colors at all, but if you do, check out their interactive tour of the space online. The outdoors was beautiful and a perfect backdrop for our photos. All of our guests loved the space.

In short: beautiful outdoor/indoor venue, with accommodating staff and reasonable prices.
We had our ceremony at Walton Island, and our reception next door at the Heritage Ballroom - and it was wonderful! We Read more...
We had our ceremony at Walton Island, and our reception next door at the Heritage Ballroom - and it was wonderful! We chose them primarily because an outdoor ceremony was crucial to us, and we did not want to transport guests from a ceremony to a reception location. It is actually pretty unique in the Chicago suburbs: we researched 151 venues, and this was the only one which had the indoor/outdoor combination, accommodated 120+ guests, allowed outside catering and had reasonable prices.

Speaking of, it was a good value. We booked the outdoor ceremony space, chair rental/setup, the indoor reception space (which included chair and table setup) and the bar package. They also provided answers to my many questions leading up to the wedding - from whether there is a mic hook-up on the island (yes) to whether the caterer could come early to do decorations (yes, as no other event was happening then). Anna was patient and looked into all of my requests. She and Michelle were on-site day-of to help, and they definitely delivered. On Walton Island, chairs were set up as expected. In the Ballroom, the 2 bartenders were friendly and efficient, and the upgraded bar package was well-stocked. The chairs, tables and equipment were set up according to our diagram. They worked well with our caterer, and they made us feel like everything was under control. And this was all with us planning the entire wedding from out-of-state!

The space itself was nice: lots of light from the large windows, space for our guests and for the fairly large dance floor, nice bathrooms, a great bridal room, etc. I didn't care about colors at all, but if you do, check out their interactive tour of the space online. The outdoors was beautiful and a perfect backdrop for our photos. All of our guests loved the space.

In short: beautiful outdoor/indoor venue, with accommodating staff and reasonable prices. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
9/8/2012
4.0/5.0
I decided to go with the Heritage Ballroom for my wedding reception and I was very happy that I did. My reception overall was lovely. All of my guests had the most amazing time. My event coordinator was very sweet and kind and she helped us immensely. We did run into a bit of a snag at one point, but that was because I ended up speaking with a different event coordinator than the one I had originally booked with. This individual was not very caring towards my concerns and requests. As a bride planning a wedding you know its extremely stressful, probably the most stress you will deal with in your life! So you expect these people to be a bit more helpful and understanding, I did not receive this from this particular event coordinator. My Mother in law had to call to straighten things out for me. But once we got in touch with our original even coordinator everything was back on track. She even gave me her personal cell phone number, which I thought was very kind of her and caring towards my needs as a bride. I would very much recommend the Heritage Ballroom, it is a lovely reception hall and the view of Elgin is grand. Overall you will not be disappointed. One thing, try to get all things given to you in writing! Just a recommendation to all brides and grooms planning their own wedding.
I decided to go with the Heritage Ballroom for my wedding reception and I was very happy that I did. My reception overall Read more...
I decided to go with the Heritage Ballroom for my wedding reception and I was very happy that I did. My reception overall was lovely. All of my guests had the most amazing time. My event coordinator was very sweet and kind and she helped us immensely. We did run into a bit of a snag at one point, but that was because I ended up speaking with a different event coordinator than the one I had originally booked with. This individual was not very caring towards my concerns and requests. As a bride planning a wedding you know its extremely stressful, probably the most stress you will deal with in your life! So you expect these people to be a bit more helpful and understanding, I did not receive this from this particular event coordinator. My Mother in law had to call to straighten things out for me. But once we got in touch with our original even coordinator everything was back on track. She even gave me her personal cell phone number, which I thought was very kind of her and caring towards my needs as a bride. I would very much recommend the Heritage Ballroom, it is a lovely reception hall and the view of Elgin is grand. Overall you will not be disappointed. One thing, try to get all things given to you in writing! Just a recommendation to all brides and grooms planning their own wedding. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
3.7/5.0
Best venue in our area based on price. WE could have gone elsewhere and paid far more; but why? Wish the "wedding coordinator" was more responsive and actively involved. Thank goodness for my husband and his willingness to hunt down and work with the facility staff; because if I had to do all that when I needed to get dressed, I would have broken down.
Best venue in our area based on price. WE could have gone elsewhere and paid far more; but why? Wish the "wedding Read more...
Best venue in our area based on price. WE could have gone elsewhere and paid far more; but why? Wish the "wedding coordinator" was more responsive and actively involved. Thank goodness for my husband and his willingness to hunt down and work with the facility staff; because if I had to do all that when I needed to get dressed, I would have broken down. Read less
Services Used: Wedding Venue
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Lindsey
Wedding:
10/22/2011
4.8/5.0
Planning a wedding on a budget can be a tricky task, but the Heritage Ballroom made it so easy! The team was really flexible, helping us come up with an agreement that made sure we got all of our priority items included while still sticking to our budget, and they helped make sure that every detail was planned so they could be there for us on our big day. The room was the perfect size for our 120 person wedding (but could easily have held many more), and it looked beautiful on the day of. The true gem of this venue is Walton Island, the use of which is part of the rental fee. It would make a beautiful site for an outdoor wedding, but as we had a church ceremony, we opted to use the island for an outdoor photo shoot. We were there for over an hour taking amazing shots - the landscaping is great, and the whole island is full of unique backdrops that make for great photos!
Planning a wedding on a budget can be a tricky task, but the Heritage Ballroom made it so easy! The team was really Read more...
Planning a wedding on a budget can be a tricky task, but the Heritage Ballroom made it so easy! The team was really flexible, helping us come up with an agreement that made sure we got all of our priority items included while still sticking to our budget, and they helped make sure that every detail was planned so they could be there for us on our big day. The room was the perfect size for our 120 person wedding (but could easily have held many more), and it looked beautiful on the day of. The true gem of this venue is Walton Island, the use of which is part of the rental fee. It would make a beautiful site for an outdoor wedding, but as we had a church ceremony, we opted to use the island for an outdoor photo shoot. We were there for over an hour taking amazing shots - the landscaping is great, and the whole island is full of unique backdrops that make for great photos! Read less
Services Used: Wedding Venue
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Abigail
Wedding:
9/10/2011
4.9/5.0
We got married in September on Walton Island and had our reception across the street at the Heritage Ballroom. The same people organize both venues and we had a wonderful experience with them. Our site coordinator, Leah, was friendly, helpful, accommodating and easy to work with. She was also very calm and laid-back, which is a great influence when you are a stressed-out bride! The whole event went off without a hitch, thanks to Leah and our caterer (see review for Cuisine America). We chose to use the preferred caterer because we had some friends who gave us good reviews for them. I'm so glad we did...the site and caterer do a lot of events together so they worked together seemlessly. As for the locations themselves:

Walton Island was a gorgeous location for our ceremony. The landscaping is very well maintained and there were beautiful plants and flowers everywhere. We had just over 100 seated guests and there was plenty of room for that many chairs under the gazebo. Since it is a public park, a few times when we visited the island, there were homeless people camped out under the gazebo, which concerned me a bit. However, they left without a fuss when we did our rehearsal and they were nowhere to be seen on the day of the ceremony. The train tracks run right next to the river, which concerned me as well but they are just short passenger trains that go by quickly. We didn’t have any issues with them, except that one ended up in a family picture.

The Heritage Ballroom was a great space for our reception. The color scheme of the decor is not ideal (salmon, pale yellow) but it is much better than most hotel ballrooms I've seen. Once it was all decorated (our colors were black, white, and apple green), you hardly noticed the clashing colors. The pricing for rental and bar was very affordable as well. I still can't believe how much we got for what we paid. The pricing is all listed online so they can't do what most places do and jack up the prices when you say the word "wedding". All in all, we had a great experience with this venue and I would definitely recommend them to anyone, expecially a couple on a budget.
We got married in September on Walton Island and had our reception across the street at the Heritage Ballroom. The same Read more...
We got married in September on Walton Island and had our reception across the street at the Heritage Ballroom. The same people organize both venues and we had a wonderful experience with them. Our site coordinator, Leah, was friendly, helpful, accommodating and easy to work with. She was also very calm and laid-back, which is a great influence when you are a stressed-out bride! The whole event went off without a hitch, thanks to Leah and our caterer (see review for Cuisine America). We chose to use the preferred caterer because we had some friends who gave us good reviews for them. I'm so glad we did...the site and caterer do a lot of events together so they worked together seemlessly. As for the locations themselves:

Walton Island was a gorgeous location for our ceremony. The landscaping is very well maintained and there were beautiful plants and flowers everywhere. We had just over 100 seated guests and there was plenty of room for that many chairs under the gazebo. Since it is a public park, a few times when we visited the island, there were homeless people camped out under the gazebo, which concerned me a bit. However, they left without a fuss when we did our rehearsal and they were nowhere to be seen on the day of the ceremony. The train tracks run right next to the river, which concerned me as well but they are just short passenger trains that go by quickly. We didn’t have any issues with them, except that one ended up in a family picture.

The Heritage Ballroom was a great space for our reception. The color scheme of the decor is not ideal (salmon, pale yellow) but it is much better than most hotel ballrooms I've seen. Once it was all decorated (our colors were black, white, and apple green), you hardly noticed the clashing colors. The pricing for rental and bar was very affordable as well. I still can't believe how much we got for what we paid. The pricing is all listed online so they can't do what most places do and jack up the prices when you say the word "wedding". All in all, we had a great experience with this venue and I would definitely recommend them to anyone, expecially a couple on a budget. Read less
Services Used: Wedding Venue
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AmandaD
Wedding:
8/7/2011
5.0/5.0
We had an awesome wedding thanks to the Walton Island ceremony and the reception at the Heritage Ballroom. Our coordinator, Anna Moretti, was great and extremely responsive.
We had an awesome wedding thanks to the Walton Island ceremony and the reception at the Heritage Ballroom. Our Read more...
We had an awesome wedding thanks to the Walton Island ceremony and the reception at the Heritage Ballroom. Our coordinator, Anna Moretti, was great and extremely responsive. Read less
Services Used: Wedding Venue
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jme77
Wedding:
6/11/2011
5.0/5.0
This was the perfect place to have any event. We had our wedding here and it was beyond perfect. They exceeded all of our expectations and were an absolute pleasure to work with. We highly recommend the centre and hope to have the chance to work with them again soon.
This was the perfect place to have any event. We had our wedding here and it was beyond perfect. They exceeded all of our Read more...
This was the perfect place to have any event. We had our wedding here and it was beyond perfect. They exceeded all of our expectations and were an absolute pleasure to work with. We highly recommend the centre and hope to have the chance to work with them again soon. Read less
Services Used: Wedding Venue
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KWalsh
Wedding:
6/4/2011
5.0/5.0
You must check out what a beautiful facility that the Heritage Ballroom can transform into for a gorgeous wedding reception. The people are fantastic, the room is spacious and the view is breath-taking. I can honestly say I have zero complaints, and I would not have changed a thing about our magical wedding day!
You must check out what a beautiful facility that the Heritage Ballroom can transform into for a gorgeous wedding Read more...
You must check out what a beautiful facility that the Heritage Ballroom can transform into for a gorgeous wedding reception. The people are fantastic, the room is spacious and the view is breath-taking. I can honestly say I have zero complaints, and I would not have changed a thing about our magical wedding day! Read less
Services Used: Wedding Venue
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LeeLaskowski
Wedding:
8/14/2010
4.9/5.0
We worked directly with Lena V. who provided us with outstanding service. She was efficient, organized, professional and extremely personal. She helped everything run so smoothly. She answered all of our questions no matter how big or small. She also offered suggestions as to which vendors we could possibly use and gave us a lot of wedding literature to help us plan our special day. The Heritage Ballroom was wonderful with accommodating us for both our ceremony and reception. The transition between the ceremony and the reception went smoothly and everyone commented on what a great facility it was. My husband and I also loved the use of the outdoor gardens/river for our pictures. They turned out perfectly and the background almost looked fake because it was so beautiful. The entire staff was helpful and polite. I would highly recommend this facility, and Lena V., to anyone who is looking for a venue for their wedding. Our experience with the Heritage Ballroom was refreshingly amazing.
We worked directly with Lena V. who provided us with outstanding service. She was efficient, organized, professional and Read more...
We worked directly with Lena V. who provided us with outstanding service. She was efficient, organized, professional and extremely personal. She helped everything run so smoothly. She answered all of our questions no matter how big or small. She also offered suggestions as to which vendors we could possibly use and gave us a lot of wedding literature to help us plan our special day. The Heritage Ballroom was wonderful with accommodating us for both our ceremony and reception. The transition between the ceremony and the reception went smoothly and everyone commented on what a great facility it was. My husband and I also loved the use of the outdoor gardens/river for our pictures. They turned out perfectly and the background almost looked fake because it was so beautiful. The entire staff was helpful and polite. I would highly recommend this facility, and Lena V., to anyone who is looking for a venue for their wedding. Our experience with the Heritage Ballroom was refreshingly amazing. Read less
Services Used: Wedding Venue
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ddeebs81
Wedding:
7/31/2010
2.5/5.0
We had a difficult time with the poeple that work at the venue. They were not giving our guests water at our wedding during the reception saying our caterer should be responsible-a detail a bride should not have to be concerned with. It was a very hot day in July with spicy food. Finally they got some pitchers of water to our guests after my maid of honor threw a fit for me. The day of the wedding we had to go to a plan b option. They did not think of anything-I had to ask all of the questions and our guests had to come up with most of the solutions. Its a beautiful venue for the amount of money. The package deal that came with was great-but we had to fight the coordinator on every aspect to make sure we got everything that we were paying for through our package. EVERYTHING. We are still fighting them on the deposit we were supposed to get back.
We had a difficult time with the poeple that work at the venue. They were not giving our guests water at our wedding Read more...
We had a difficult time with the poeple that work at the venue. They were not giving our guests water at our wedding during the reception saying our caterer should be responsible-a detail a bride should not have to be concerned with. It was a very hot day in July with spicy food. Finally they got some pitchers of water to our guests after my maid of honor threw a fit for me. The day of the wedding we had to go to a plan b option. They did not think of anything-I had to ask all of the questions and our guests had to come up with most of the solutions. Its a beautiful venue for the amount of money. The package deal that came with was great-but we had to fight the coordinator on every aspect to make sure we got everything that we were paying for through our package. EVERYTHING. We are still fighting them on the deposit we were supposed to get back. Read less
Services Used: Wedding Venue
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Jackiolantern
Wedding:
9/5/2008
4.8/5.0
Sue & Lena were great. Heritage ballroom offers quite a lot of space and service for a small price tag. I really was impressed the day of the wedding how smoothly everything came together. Sue was great about making adjustments and rolling with unforeseen circumstances. I would highly recommend the Heritage Ballroom.
Sue & Lena were great. Heritage ballroom offers quite a lot of space and service for a small price tag. I really was Read more...
Sue & Lena were great. Heritage ballroom offers quite a lot of space and service for a small price tag. I really was impressed the day of the wedding how smoothly everything came together. Sue was great about making adjustments and rolling with unforeseen circumstances. I would highly recommend the Heritage Ballroom. Read less
Services Used: Wedding Venue

DEALS

Room Rental
Print Deal
Redeem In-Store  
When renting the entire Heritage Ballroom and booking a catered event for a minimum of $10 per person, you will receive a 20% discount off your room rental fee. When renting the entire Heritage Ballroom and booking any one of our BAR PACKAGES, you will receive a 30% discount off your room rental fee. *These discounts may be used separately or they may also be combined to receive a total of 50% off of your room rental.
Deal #WW790044f46423699b
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MAP

 
100 Symphony Way, Elgin, IL 60120 See On Map
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