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Heritage Garment Preservation

Benicia , CA

LOCATION

4592 E 2nd St Ste N
Benicia, CA 94510 US (map)

PHONE

866-268-4696

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Our expert staff will return your gown to pristine condition & preserve with museum quality materials. Hand cleaned and pressed, you will not find this quality at such an affordable... Read more
Our expert staff will return your gown to pristine condition & preserve with museum quality materials. Hand cleaned and pressed, you will not find this quality at such an affordable price anywhere else. Nationwide service with Free shipping included.

Read our Free Wedding gown cleaning and preservation guide

Get your free online estimate at heritagegown.com/wedding-dress-cleaning-preservation-estimate/

We also restore yellowed, vintage heirloom wedding gowns so they can be worn again, and clean and preserve christening gowns, military uniforms, and other heirloom garments.

We also offer do-it-yourself preservation products: 100% Cotton Garment Bags, 100% Cotton Padded Hangers, Acid Free Tissue, 100% Cotton Gloves, Preservation Boxes, Museum Method Preservation Kits, Christening Gown Kits Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
Which of the following services do you provide??
Cleaning, Preservation
Which of the following items do you offer?
Customary Attire

REVIEWS

4.8
out of 5.0
4.9/5.0
4.8/5.0
4.9/5.0
4.7/5.0
4.8/5.0
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Default vendor profile pic
Kathryn
Wedding:
10/8/2016
4.8/5.0
I was very happy with the result of their services. They cleaned my grandmother's 67 year old wedding gown. It was very yellowed and stained. The cleaning lightened it up to almost its original color and removed all the stains. They also pressed and returned it in a garment bag, securely stuffed and lined with tissue. The gown tuned out beautifully! They were very responsive whenever I called for an update to the progress of the gown. My only complaint was that it took three weeks longer than they said it would, but I would rather have it done right and slowly than being rushed and turn out poorly. The several ladies I talked to through the process were always polite, kind, and professional, and answered my many questions well. I felt confident in entrusting my heirloom to them, and was not disappointed with the results!
I was very happy with the result of their services. They cleaned my grandmother's 67 year old wedding gown. It was very Read more...
I was very happy with the result of their services. They cleaned my grandmother's 67 year old wedding gown. It was very yellowed and stained. The cleaning lightened it up to almost its original color and removed all the stains. They also pressed and returned it in a garment bag, securely stuffed and lined with tissue. The gown tuned out beautifully! They were very responsive whenever I called for an update to the progress of the gown. My only complaint was that it took three weeks longer than they said it would, but I would rather have it done right and slowly than being rushed and turn out poorly. The several ladies I talked to through the process were always polite, kind, and professional, and answered my many questions well. I felt confident in entrusting my heirloom to them, and was not disappointed with the results! Read less
Services Used: Dress & Attire
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Rachel
Wedding:
6/18/2016
5.0/5.0
If I could give this place more than 5 stars, I would!!! I was almost at the point of doing a "trash that dress" photo shoot. On the day of my wedding...this is everything that happened to my dress...a guest spilled red wine, a trim piece came off my dress, I had to wear flat shoes due to swelling of my feet and the bottom of my dress was completely dirty (dragging on the floor through out the entire reception). My husband found this place and I said "why not, it can't get any worse". To my shock....the dress came back to me PERFECT!! As if it came straight from the store (even better). You might wonder how better!! The crystals were so shiny. The stains (including the wine) all gone and the trim was fixed. I can't thank this place enough. They saved my dress!!! Don't bring your dress to any dry cleaner!!! Bring it hear. They even ship for free!!
If I could give this place more than 5 stars, I would!!! I was almost at the point of doing a "trash that dress" photo Read more...
If I could give this place more than 5 stars, I would!!! I was almost at the point of doing a "trash that dress" photo shoot. On the day of my wedding...this is everything that happened to my dress...a guest spilled red wine, a trim piece came off my dress, I had to wear flat shoes due to swelling of my feet and the bottom of my dress was completely dirty (dragging on the floor through out the entire reception). My husband found this place and I said "why not, it can't get any worse". To my shock....the dress came back to me PERFECT!! As if it came straight from the store (even better). You might wonder how better!! The crystals were so shiny. The stains (including the wine) all gone and the trim was fixed. I can't thank this place enough. They saved my dress!!! Don't bring your dress to any dry cleaner!!! Bring it hear. They even ship for free!! Read less
Services Used: Dress & Attire
Default vendor profile pic
Allison
Wedding:
5/16/2016
4.0/5.0
It was hard to find a vendor to trust with my gown and this was the only company that specialized in garment preservation. I was lucky to have them locally as well. They were reasonable with pricing and gave some discounts where possible. Had some confusion with the discussed repairs and had to go back for clarification but overall very happy with the service.
It was hard to find a vendor to trust with my gown and this was the only company that specialized in garment preservation. Read more...
It was hard to find a vendor to trust with my gown and this was the only company that specialized in garment preservation. I was lucky to have them locally as well. They were reasonable with pricing and gave some discounts where possible. Had some confusion with the discussed repairs and had to go back for clarification but overall very happy with the service. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
4.9/5.0
They were quick, friendly, professional.....AWESOME! Preserving an expensive wedding dress is very important and they did a great job!
They were quick, friendly, professional.....AWESOME! Preserving an expensive wedding dress is very important and they did Read more...
They were quick, friendly, professional.....AWESOME! Preserving an expensive wedding dress is very important and they did a great job! Read less
Services Used: Unique Services
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Pat
Wedding:
11/7/2015
5.0/5.0
My daughter bought a beautiful Lazaro wedding gown (3201) for her wedding that had much lace and beading. She is selling it, so we wanted to clean it, but wanted to make sure that the cleaner used the utmost care to preserve the lace and beading. Heritage Garment cleaned the dress by hand and did a wonderful job. Even doing minor repairs for a minimal fee. They were very responsive to any questions I had. If you spend that much for a dress, you want it well cared for before you pass it onto the next bride.
My daughter bought a beautiful Lazaro wedding gown (3201) for her wedding that had much lace and beading. She is selling Read more...
My daughter bought a beautiful Lazaro wedding gown (3201) for her wedding that had much lace and beading. She is selling it, so we wanted to clean it, but wanted to make sure that the cleaner used the utmost care to preserve the lace and beading. Heritage Garment cleaned the dress by hand and did a wonderful job. Even doing minor repairs for a minimal fee. They were very responsive to any questions I had. If you spend that much for a dress, you want it well cared for before you pass it onto the next bride. Read less
Services Used: Dress & Attire
Default vendor profile pic
Adrienne
Wedding:
10/31/2015
5.0/5.0
After spending way more than I expected on my dream wedding dress, I knew I didn't want to just have it cleaned and put in a box, never to look at it again. I did some online research and I was intrigued by Heritage's hanging garment bag preservation method. After reading a bunch of positive reviews, I decided to go for it. I sent them my Lazaro gown, which was quite dirty and had a tear in one of the underlayers because I did a "wreck the dress" photo shoot with my horse. My dress is also quite delicate with a beaded bodice and full skirt covered with organza petals. As a result, I invested in the couture package, and Heritage not only hand-cleaned my dress, they also repaired the tear for no additional charge. My dress looks amazing, like it was never on or near a horse!

I was also really impressed with the level of communication and customer care I received. Heritage sent me regular updates on the status of my dress, and they made me feel like my dress was their top priority. I love my wedding dress, so it meant a lot to me to know that it was in good hands and that they were so careful with it. I can't say enough good things about Heritage. I know it costs a lot, but you definitely get what you pay for (and more) with Heritage!
After spending way more than I expected on my dream wedding dress, I knew I didn't want to just have it cleaned and put in Read more...
After spending way more than I expected on my dream wedding dress, I knew I didn't want to just have it cleaned and put in a box, never to look at it again. I did some online research and I was intrigued by Heritage's hanging garment bag preservation method. After reading a bunch of positive reviews, I decided to go for it. I sent them my Lazaro gown, which was quite dirty and had a tear in one of the underlayers because I did a "wreck the dress" photo shoot with my horse. My dress is also quite delicate with a beaded bodice and full skirt covered with organza petals. As a result, I invested in the couture package, and Heritage not only hand-cleaned my dress, they also repaired the tear for no additional charge. My dress looks amazing, like it was never on or near a horse!

I was also really impressed with the level of communication and customer care I received. Heritage sent me regular updates on the status of my dress, and they made me feel like my dress was their top priority. I love my wedding dress, so it meant a lot to me to know that it was in good hands and that they were so careful with it. I can't say enough good things about Heritage. I know it costs a lot, but you definitely get what you pay for (and more) with Heritage! Read less
Services Used: Dress & Attire
Default vendor profile pic
Becky
Wedding:
10/17/2015
3.8/5.0
A friend recommended I use Heritage Garment Preservation to have my wedding dress cleaned/preserved. When I first spoke with Heritage Garment Preservation I was told that my dress would be safe. They told me that I would ship my dress to them in CA, they would sign for it and do their work, and then they would ship it back to me in Massachusetts, at which point I would have to sign for it. That turned out not be true. I returned home to find my wedding dress sitting outside my apartment building, essentially in the parking lot. No signature required, not even left in my building. I was very upset, but lucky that i had gotten home early and it wasn't raining.

When i contacted the company to tell them what had happened they at first told me to take it up with FedEx. This made me extremely mad as I had paid them close to $1000.00 for their services but they didn't care at all about what happened when my dress was sent back to me.

But, after my initial dealings with the company over my dress being left outside, I was contacted by another woman, Carmina, who seemed to take the whole matter much more seriously. She had found that Fedex made a number of changes to the delivery after it was arranged and she was working with Fedex to determine what happened. So I appreciate that they eventually realized that it is in their best interest to make sure that their delivery company follows instructions regarding how dresses should be transported.

I feel fortunate I got home early and found my dress outside before it could be stolen or damaged. The work that the company did on my dress was very nice.
A friend recommended I use Heritage Garment Preservation to have my wedding dress cleaned/preserved. When I first spoke Read more...
A friend recommended I use Heritage Garment Preservation to have my wedding dress cleaned/preserved. When I first spoke with Heritage Garment Preservation I was told that my dress would be safe. They told me that I would ship my dress to them in CA, they would sign for it and do their work, and then they would ship it back to me in Massachusetts, at which point I would have to sign for it. That turned out not be true. I returned home to find my wedding dress sitting outside my apartment building, essentially in the parking lot. No signature required, not even left in my building. I was very upset, but lucky that i had gotten home early and it wasn't raining.

When i contacted the company to tell them what had happened they at first told me to take it up with FedEx. This made me extremely mad as I had paid them close to $1000.00 for their services but they didn't care at all about what happened when my dress was sent back to me.

But, after my initial dealings with the company over my dress being left outside, I was contacted by another woman, Carmina, who seemed to take the whole matter much more seriously. She had found that Fedex made a number of changes to the delivery after it was arranged and she was working with Fedex to determine what happened. So I appreciate that they eventually realized that it is in their best interest to make sure that their delivery company follows instructions regarding how dresses should be transported.

I feel fortunate I got home early and found my dress outside before it could be stolen or damaged. The work that the company did on my dress was very nice. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
4.7/5.0
I'm a very picky bride-to-be and HIGHLY recommend Heritage. They know what they're doing! I had a haute couture, vintage, 100% silk gown that had some tricky restoration/repair issues, and they did a fabulous job! For the quality/value, you can't beat it. The only reason I don't give them a perfect 5 is that I sometimes had a hard time getting them to respond to my inquiries - had to make several follow-up calls and emails - but they're very professional, and overall, it was a wonderful experience.
I'm a very picky bride-to-be and HIGHLY recommend Heritage. They know what they're doing! I had a haute couture, vintage, Read more...
I'm a very picky bride-to-be and HIGHLY recommend Heritage. They know what they're doing! I had a haute couture, vintage, 100% silk gown that had some tricky restoration/repair issues, and they did a fabulous job! For the quality/value, you can't beat it. The only reason I don't give them a perfect 5 is that I sometimes had a hard time getting them to respond to my inquiries - had to make several follow-up calls and emails - but they're very professional, and overall, it was a wonderful experience. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
4.9/5.0
This company cleaned my beautiful St. Pucchi silk gown. It was heavily embroidered and encrusted in beading and stones and they managed to clean it very very well and close to "like new". Although they could not offer me a guarantee with my gown as the stains were not likely to be cleaned all the way out, they were very honest and did an impeccable job cleaning the dress. I was very happy with their honesty, communication, and their work. I would definitely recommend them to anyone wanting to clean their dress especially a couture gown. I am very happy with their work.
This company cleaned my beautiful St. Pucchi silk gown. It was heavily embroidered and encrusted in beading and stones and Read more...
This company cleaned my beautiful St. Pucchi silk gown. It was heavily embroidered and encrusted in beading and stones and they managed to clean it very very well and close to "like new". Although they could not offer me a guarantee with my gown as the stains were not likely to be cleaned all the way out, they were very honest and did an impeccable job cleaning the dress. I was very happy with their honesty, communication, and their work. I would definitely recommend them to anyone wanting to clean their dress especially a couture gown. I am very happy with their work. Read less
Services Used: Dress & Attire
Default vendor profile pic
Maude
Wedding:
8/16/2014
5.0/5.0
Service from order until delivery was excellent. They really took good care of my dress. They did a great job at repairing the few things that ripped during the wedding and removing all the stains. It was definitely worth the price.
Service from order until delivery was excellent. They really took good care of my dress. They did a great job at repairing Read more...
Service from order until delivery was excellent. They really took good care of my dress. They did a great job at repairing the few things that ripped during the wedding and removing all the stains. It was definitely worth the price. Read less
Services Used: Dress & Attire

DEALS

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MAP

 
4592 E 2nd St Ste N, Benicia, CA 94510 See On Map
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